content specialist – e-commerce & e-retail media – middle east & sub-sahara africa

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content specialist – e-commerce & e-retail media – middle east & sub-sahara africa Jobs in Jeddah Saudi Arabia

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e commerce coordinator

إبراق | IBRAQ

<div>
 
 
 Primary Purpose:
 
 
 
 The E-commerce Coordinator is responsible for supporting and ensuring the smooth execution of daily online operations, from order processing to customer service follow up.
 
 
 This role will focus on managing post order activities, coordinating across departments, resolving order related issues, and maintaining accurate reporting and reconciliation processes.
 
 
 
 
 
 
 Key Accountabilities:
 
 
 <ul>
 <li>
 Oversee the day-to-day operations of the online store.
 </li>
 <li>
 Collaborate with inventory and warehouse / demand teams to ensure stock levels.
 </li>
 <li>
 Implement inventory control practices to minimize stockouts or overstocking.
 </li>
 <li>
 Coordinate with shipping companies and courier to manage logistics and delivery performance.
 </li>
 <li>
 Monitor courier performance.
 </li>
 <li>
 Address issues related to shipping delays, lost packages, or complaints.
 </li>
 <li>
 Monitor customer feedback and address complaints promptly.
 </li>
 <li>
 Online Orders Reconciliation Process
 </li>
 <li>
 Customer service-related issues including delayed, missing, or damaged orders.
 </li>
 <li>
 Shipping Companies related issues
 </li>
 <li>
 Inventory level and sales orders monitoring
 </li>
 <li>
 Coordinate with Demand, finance team for online sales and invoices.
 </li>
 <li>
 Regularly prepare operational performance reports (daily, weekly, monthly and yearly).
 </li>
 <li>
 Prepare Finance reports and reconciliation coordinate
 </li>
 <li>
 Fetch order data from ecommerce platforms and Identify Discrepancies.
 </li>
 <li>
 Retrieve Warehouse &amp; Fulfillment Data
 </li>
 <li>
 Fetch Shipping/Delivery Data
 </li>
 <li>
 Identify Discrepancies in invoices and stock.
 </li>
 <li>
 Investigate &amp; Resolve Issues like mismatching and wrong deliveries.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 Education:
 
 
 
 Bachelor&rsquo;s degree in E-commerce, Business Administration, Supply Chain Management, Logistics or Operations Management.
 
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 Proven 2-3 years of experience in ecommerce operation, preferably in online retail business.
 </li>
 <li>
 Proficiency in Excel, OMS, WMS, ERP systems (Odoo, Oracle, Salla)
 </li>
 </ul>
 
 
 
 
 
 Skills:
 
 
 
 
 
 <ul>
 <li>
 Good communication and collaboration skills.
 </li>
 <li>
 Proficient in Microsoft office tools like Excel.
 </li>
 <li>
 Ability to work under pressure and meet deadlines.
 </li>
 <li>
 High attention to detail and ability to multitask.
 </li>
 <li>
 Good verbal and written communication in both Arabic and English.
 </li>
 </ul>
 
 
</div>

E - commerce Coordinator

Groupe SEB

<div>
 
 We are looking for a Content Specialist to lead the creation and management of high-quality content for our online sales channels. This role is responsible for developing content for brand-owned online stores as well as major e-commerce platforms such as Amazon, Noon, etc.
 
 
 The role is both hands-on and managerial: you will personally create content while also managing external agencies and freelancers to ensure consistency, quality, and on-time delivery across all e-commerce touchpoints and all countries.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 &middot; Create and maintain compelling e-commerce content, including:
 
 
 
 &middot;
 
 Product descriptions and product cards
 
 
 
 &middot;
 
 E-retail media assets (banners, campaign visuals, promotional content)
 
 
 
 &middot;
 
 Enhanced/A+ content and brand store pages
 
 
 &middot; Adapt content to platform-specific requirements and best practices (Amazon, Noon, brand e-shops)
 
 
 &middot; Ensure all content aligns with brand guidelines, tone of voice, and commercial objectives
 
 
 &middot; Manage external agencies and freelancers:
 
 
 
 &middot;
 
 Prepare clear briefs and content guidelines
 
 
 
 &middot;
 
 Review, optimize, and approve delivered materials
 
 
 
 &middot;
 
 Ensure consistent quality across internally and externally produced content
 
 
 &middot; Coordinate with internal stakeholders (e-commerce, product marketing, digital media) to align content with campaigns and launches
 
 
 &middot; Manage multiple content projects simultaneously, meeting deadlines and launch timelines
 
 
 &middot; Monitor content performance and optimize based on insights and platform analytics
 
 
 
 
 
 
 Required Skills and Experience
 
 
 
 &middot; Proven experience in e-commerce or digital content creation for well-known brands
 
 
 &middot; Strong copywriting skills with a focus on conversion and customer experience
 
 
 &middot; Hands-on experience with major e-commerce platforms (e.g., Amazon, Noon)
 
 
 &middot; Understanding of e-retail media formats and promotional content
 
 
 &middot; Working knowledge of SEO principles for e-commerce listings
 
 
 &middot; Ability to work with visual content and design tools (e.g., Adobe Creative Suite, Figma, Canva or similar)
 
 
 &middot; Experience managing agencies or freelancers and providing clear, actionable feedback
 
 
 &middot; Strong organizational skills with the ability to manage multiple projects in parallel
 
 
 &middot; High attention to detail and strong ownership mindset
 
 
 
 
 
 
 What We Offer
 
 
 
 &middot; Opportunity to play a key role in shaping e-commerce content across multiple high-impact channels
 
 
 &middot; A diverse and dynamic environment with strong cross-functional collaboration
 
 
 &middot; Exposure to leading regional and global e-commerce platforms
 
 
 &middot; International culture with strong values and engaging employee experience
 
 
 &middot; Competitive compensation and benefits package
 
</div>

Content Specialist – E-commerce & E-Retail Media – Middle East & Sub-Sahara Africa

مؤسسة محمد فايز الشهري

Job PurposeTo manage and operate the company&rsquo;s website and e-commerce platforms, ensuring professional product presentation that drives sales growth, enhances customer experience, and supports expansion strategies.Duties and Responsibilities<ul><li>- Create and upload products to the company website and platforms including Trendyol, Amazon, and Noon.</li><li>- Accurately enter product data (name, description, specifications, pricing, categories).</li><li>- Select appropriate product categories and configure variations such as color, size, and other options.</li><li>- Upload product images and ensure compliance with each platform&rsquo;s requirements.</li><li>- Continuously update products (pricing, images, descriptions, specifications).</li><li>- Manage and organize website categories and product classifications.</li><li>- Conduct in-house product photography with professional quality suitable for online display.</li><li>- Design and edit product images and prepare them for publishing across the website and platforms.</li><li>- Develop engaging visual graphics highlighting product features and specifications.</li><li>- Design banners and promotional materials for the website and marketplaces.</li><li>- Monitor product performance and propose improvements for underperforming items.</li><li>- Ensure compliance with marketplace policies to prevent listing rejection or account suspension.</li><li>- Coordinate with management during new product launches.</li><li>- Organize and archive product images and related digital files.</li></ul>Required Qualifications<ul><li>- Diploma or Bachelor&rsquo;s degree in Design, Marketing, Business Administration, or a related field.</li><li>- Minimum of two years of experience in managing e-commerce platforms.</li><li>- Proficiency in professional design and image editing software.</li><li>- Ability to conduct product photography suitable for e-commerce.</li><li>- Experience using seller account management systems for Amazon, Noon, and Trendyol.</li><li>- Experience managing a commercial e-commerce website.</li><li>- Valid and transferable Iqama with a minimum of three months validity (mandatory).</li></ul>Required SkillsTechnical Skills<ul><li>- Strong proficiency in design and image editing software.</li><li>- Professional photo editing and enhancement aligned with e-commerce standards.</li><li>- Understanding of marketplace requirements and compliance policies.</li><li>- Accurate and efficient data entry skills.</li><li>- Ability to manage website content management systems.</li></ul>Personal Skills<ul><li>- High attention to detail.</li><li>- Strong organizational and time management skills.</li><li>- Commercial mindset focused on sales and performance results.</li><li>- Ability to work under seasonal sales pressure.</li><li>- Good communication skills and ability to work within a team.</li></ul>Benefits<ul><li>- One-year renewable contract.</li><li>- Medical insurance.</li><li>- 21 days of annual leave.</li><li>- Salary ranging from SAR 3,500 to SAR 4,500 based on experience and qualifications (inclusive of housing and transportation).</li></ul>نوع الوظيفة: دوام كاملالراتب المدفوع: ﷼٣٬٥٠٠٫٠٠&nbsp;لكل شهرسؤال (أسئلة) طلب التقدم:<ul><li>Do you have direct experience managing a seller account on Amazon, Noon, or Trendyol?</li><li>Have you entered product data and configured variations such as color and size on an e-commerce platform?</li><li>What is your proficiency level in design software such as Photoshop or Illustrator?</li><li>Do you have experience in product photography for e-commerce?</li><li>Have you managed a commercial e-commerce website using a content management system (such as Shopify or WooCommerce)?</li><li>Do you understand marketplace policies and compliance requirements to prevent listing rejection or account suspension?</li><li>What is your proficiency level in Arabic and English?</li></ul>الخبرة:<ul><li>managing e-commerce platforms: سنتان (مطلوب)</li></ul>

E-Commerce Specialist

Panda Retail Company – Savola Group

<div>
 
 Job Description
 
 
 
 
 Job Purpose :
 
 
 
 The Sales Development Manager for the Food Category and Other Income on e-Commerce is responsible for driving sales growth within the food category and identifying additional revenue streams through partnerships, advertising, and monetization opportunities. This role focuses on developing strategies to optimize sales performance, improve customer engagement, and maximize profitability within the e-commerce platform. The Sales Development Manager works closely with cross-functional teams to ensure the food category aligns with customer preferences and market trends while exploring innovative ways to generate additional income.
 
 
 Key Accountabilities
 
 
 <ul>
 <li>
 Sales Strategy Development:
 
 
 </li>
 </ul>
 Develop and implement a comprehensive sales strategy for the food category on the e-commerce platform, focusing on increasing market share, improving sales performance, and driving customer loyalty.
 
 
 <ul>
 <li>
 Revenue Generation from Other Income Streams:
 
 
 </li>
 </ul>
 Identify and develop new revenue streams, such as advertising, affiliate marketing, and partnerships with suppliers, to monetize the platform and generate additional income beyond product sales.
 
 
 <ul>
 <li>
 Category Management:
 
 
 </li>
 </ul>
 Oversee the product assortment for the food category, ensuring that products are competitively priced, aligned with customer demand, and strategically positioned to maximize sales.
 
 
 <ul>
 <li>
 Cross-Functional Collaboration:
 
 
 </li>
 </ul>
 Collaborate with the marketing, product, and operations teams to execute promotions, campaigns, and new product launches that drive sales growth within the food category.
 
 
 <ul>
 <li>
 Vendor &amp; Supplier Relationship Management:
 
 
 </li>
 </ul>
 Build and maintain strong relationships with food vendors and suppliers, negotiating favorable terms, exclusive deals, and promotional opportunities to enhance sales and profitability.
 
 
 <ul>
 <li>
 Data-Driven Sales Optimization:
 
 
 </li>
 </ul>
 Analyze sales data and customer behavior to identify trends, optimize product placement, and recommend adjustments to the sales strategy that will improve performance across the food category and other income streams.
 
 
 <ul>
 <li>
 Promotions &amp; Campaign Management:
 
 
 </li>
 </ul>
 Plan and execute promotional campaigns that boost sales in the food category, such as discounts, flash sales, and bundle offers, ensuring effective execution and positive ROI.
 
 
 <ul>
 <li>
 Monitoring Key Performance Indicators (KPIs):
 
 
 </li>
 </ul>
 Track key performance indicators (KPIs) related to sales volume, revenue, profitability, and customer retention. Report performance regularly to senior management and make recommendations for improvement.
 
 
 <ul>
 <li>
 Innovative Income Streams:
 
 
 </li>
 </ul>
 Explore innovative business models, such as sponsored product listings, paid content, or brand partnerships, that generate additional income streams while enhancing the customer experience.
 
 
 <ul>
 <li>
 Customer Experience Enhancement:
 
 
 </li>
 </ul>
 Ensure that the e-commerce platform delivers an exceptional customer experience within the food category, optimizing product visibility, customer satisfaction, and ease of purchase
 
 
 
 Skills
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, Sales, or a related field. A Master's degree in Business Administration (MBA) is preferred
 </li>
 <li>
 Minimum of 5-7 years of experience in sales development, category management, or business development within e-commerce or retail, with a strong focus on food or FMCG (Fast-Moving Consumer Goods) categories.
 </li>
 <li>
 </li>
 <li>
 Strong understanding of e-commerce platforms and digital sales strategies.
 </li>
 <li>
 </li>
 <li>
 Excellent negotiation and vendor relationship management skills.
 </li>
 <li>
 </li>
 <li>
 Proven track record of increasing sales and revenue in a fast-paced environment.
 </li>
 <li>
 </li>
 <li>
 Data-driven decision-making and strong analytical skills.
 </li>
 <li>
 Ability to manage multiple projects and initiatives simultaneously
 </li>
 </ul>
</div>

Sales Development Manager.E - Commerce - Sales Development

Scalera | سكاليرا

<div>
 
 
 Company Description
 
 
 
 Scalera | سكاليرا, a Saudi-based company, has successfully supported numerous e-commerce stores throughout Saudi Arabia in refining their marketing messages and enhancing product pages to boost sales without increasing advertising budgets. Utilizing a proven framework, Conversion Clarity&trade;, Scalera analyzes the customer journey to identify weaknesses preventing visitors from converting into customers. Our clients have achieved significant improvements in conversion rates, content quality, and reduced cost per order by enhancing customer experiences. We are dedicated to delivering tailored, practical solutions with a deep understanding of the Saudi market and consumer behavior.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time on-site position based in Jeddah for a Digital Marketing Director with a salary of
 
 50,000 SR per month
 
 . In this role, you will develop and execute comprehensive digital marketing strategies, manage marketing campaigns, and optimize digital channels to drive performance. Responsibilities include overseeing e-commerce efforts, generating and nurturing leads, analyzing web traffic, monitoring metrics to assess performance, and identifying areas for improvement to meet organizational goals. You will collaborate closely with cross-functional teams to ensure all marketing efforts align with the company's business objectives.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Expertise in Digital Strategy and Marketing
 </li>
 <li>
 Experience in E-Commerce and Lead Generation
 </li>
 <li>
 Strong proficiency in Web Analytics and performance evaluation
 </li>
 <li>
 Proven leadership and team management abilities
 </li>
 <li>
 Ability to analyze customer behavior and market trends to shape marketing strategies
 </li>
 <li>
 Exceptional communication and organizational skills
 </li>
 <li>
 Experience within the Saudi market is highly preferred
 </li>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business Administration, or a related field
 </li>
 <li>
 
 Salary of 50,000 SR per month
 
 </li>
 </ul>
</div>

Digital Marketing Director

<div>
 
 
 Company Description
 
 
 
 Scalera | سكاليرا is a Saudi-based company that has supported numerous eCommerce businesses in Saudi Arabia over recent years. By utilizing our proven Conversion Clarity&trade; framework, we analyze customer journeys to identify and address barriers to conversions. Our clients have achieved significant improvements in conversion rates within just 30 days, enhanced marketing content and product pages, and reduced costs per order by optimizing customer experiences. We deliver tailored, practical solutions grounded in a deep understanding of the Saudi market and consumer behavior.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site role for an Ecommerce Manager, located in Jeddah with a
 
 Salary of 25,000 SR per month
 
 . The Ecommerce Manager will oversee the development and implementation of strategies to optimize online sales and enhance the customer experience. Responsibilities include managing eCommerce platforms, analyzing sales data, coordinating marketing campaigns, communicating with stakeholders, and ensuring alignment with the company&rsquo;s goals. The role involves close collaboration with cross-functional teams to achieve targets and further enhance our online presence.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong expertise in E-Commerce operations and Marketing strategies
 </li>
 <li>
 Excellent Communication and interpersonal skills for effective collaboration
 </li>
 <li>
 Proven Sales acumen with a focus on achieving and exceeding targets
 </li>
 <li>
 Exceptional Analytical Skills for interpreting data and optimizing performance
 </li>
 <li>
 Experience in managing eCommerce platforms and understanding of online business models
 </li>
 <li>
 Ability to work effectively in an on-site work environment in Jeddah
 </li>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or a related field is preferred
 </li>
 <li>
 
 Salary of 25,000 SR per month
 
 </li>
 </ul>
</div>

Ecommerce Manager

Motor World Garrage

Job Summary: Responsible for handling company accounting tasks and managing government and administrative processes in Saudi Arabia.Key Responsibilities:Accounting:<ul><li>Maintain daily accounts, bookkeeping, and bank reconciliation</li><li>Manage accounts payable/receivable and petty cash</li><li>Prepare VAT (15%) documents and ensure compliance with Zakat, Tax and Customs Authority (ZATCA)</li><li>Handle invoices, payments, and cash flow records</li><li>Use QuickBooks, Odoo, and MS Office for reporting</li><li>Coordinate with auditors and banks</li></ul>Administration:<ul><li>Manage visas, Iqama, transfers, and labour-related processes</li><li>Handle GOSI, Qiwa, Mudad, and Ministry of Human Resources and Social Development requirements</li><li>Liaise with ZATCA, Ministry of Commerce, Municipality, and Chamber of Commerce</li><li>Maintain proper records and submission trackers</li><li>Represent the company for government-related matters</li></ul>Requirements:<ul><li>Bachelor&rsquo;s Degree in Accounting/Finance</li><li>3&ndash;5 years experience (preferably in contracting/trading firms)</li><li>Strong knowledge of Saudi VAT and labor regulations</li><li>Proficient in accounting software and MS Office</li><li>Arabic (native/fluent) &amp; good English</li><li>Must have a valid driving license</li></ul>Job Types: Full-time, PermanentPay: ﷼3,500.00 - ﷼4,000.00 per month

Admin & Accounts Officer

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