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NicheHR Global

<div>
 
 
 
 E-Commerce Manager
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 
 Dubai | UAE
 
 
 
 
 
 
 
 
 Title
 
 : E-Commerce Manager
 
 
 
 Experience
 
 : 10 years of experience, with experience in the fresh foods industry.
 
 
 
 Location
 
 : Dubai, UAE
 
 
 
 
 
 
 
 Summary
 
 
 : The Head of Ecommerce plays a crucial role in an ecommerce business. This role is responsible for developing and implementing an ecommerce strategy that improves customer experience, drives sales and increases conversion rates. In this leadership role, they're also responsible for overseeing the ecommerce team, ensuring that they're working effectively and efficiently.
 
 
 
 
 
 
 
 Roles &amp; Responsibilities:
 
 
 
 
 
 
 <ul>
 <li>
 
 Develop a leading ecom strategy and ensure implementation:
 
 Develop and implement a leading strategy to meet sales and profit targets.
 </li>
 <li>
 
 Ecommerce management:
 
 Full responsibility of the ecommerce journey, managing a cross-functional team to execute your strategy. The Head of will manage, lead and develop the omnichannel team, including trading, sales, content and digital marketing.
 </li>
 <li>
 
 Budget management:
 
 Set and track channel KPIs inline with the overall business goals. Develop channel budgets ensuring sales, costs and profit remain on track.
 </li>
 <li>
 
 Optimization:
 
 Constantly look to improve site performance, identifying innovative tech solutions to reduce barriers to sale. Work closely with third parties to manage end to end projects that enhance the user experience.
 </li>
 <li>
 
 Merchandising:
 
 Manage and plan the merchandising of products. This includes monitoring inventory levels and highlighting replenishment and growth opportunities.
 </li>
 <li>
 
 Digital marketing:
 
 Work closely with the marketing, communications and social media teams to ensure consistent messaging. Plus, the Head of Ecom will oversee performance marketing channels, including PPC, SEO, affiliate and email marketing.
 </li>
 <li>
 
 Omnichannel:
 
 Work with the operations team to optimize omnichannel services, including click and collect, returns to store and in-store ordering. Report on these services, identifying areas for improvement.
 </li>
 <li>
 
 Reporting:
 
 Monitor, analyze and report on KPIs to communicate progress to the board.
 </li>
 </ul>
 
 
 
 
 
 Experience, Education &amp; Skills
 
 
 
 
 Experience
 
 : 10+ years of experience in the food industry, preferably in the fresh food category.
 
 
 
 Education
 
 : MBA (Preferred), Bachelor's in a relevant field is acceptable.
 
 
 
 Skills
 
 :
 
 <ul>
 <li>
 Communication skills
 </li>
 <li>
 Management skills
 </li>
 <li>
 Expertise of managing large e-commerce setups.
 </li>
 <li>
 Good with numbers and undersanding of financial statements.
 </li>
 </ul>
</div>

Ecommerce Manager

Americana Foods

<div>
 
 
 
 KEY ACCOUNTABILITIES:
 
 
 
 
 
 STRATEGIC:
 
 
 <ul>
 <li>
 Roll out the strategic priorities by subchannel &amp; put into motion the plans to deliver the eCommerce growth across markets &amp; categories.
 </li>
 <li>
 Develop the activation plans (primary &amp; secondary) and calendar across platforms and lock the respective media elements enabling growth in sell-in, sell-out &amp; share
 </li>
 <li>
 Lay out the promotional plans across markets based on driving the strategic objectives: Driving consumption, trade up, trade in, trade across etc.
 </li>
 <li>
 Adapt the local (offline) promo schemes to fit within the online promo strategy
 </li>
 <li>
 Cultivate solid business partnerships with key partners across sub-channels driven by a value-added mindset and foster long-term collaborations.
 </li>
 <li>
 Track competitors&rsquo; activities and evaluate their performance and strategy ensuring that Americana safeguards its position as the leader within its online footprint.
 </li>
 <li>
 Introduce online exclusive offerings and generate &ldquo;top spin&rdquo; activation/promotional campaigns
 </li>
 <li>
 Review, measure, and assess online campaigns
 </li>
 <li>
 Steer &amp; manage media counterpart ensuring activation plans are set and executed.
 </li>
 <li>
 Budget/D&amp;A setup &amp; management ensuring a fitted allocation across markets, subchannels and categories.
 </li>
 <li>
 Drive spend optimizations reinforcing the channel&rsquo;s profitability
 </li>
 <li>
 Collaborate with the respective eCom channel managers enabling them to deliver the AOP targets across geos while upscaling their competencies.
 </li>
 <li>
 Gather data &amp; insights steering the business in the right direction.
 </li>
 <li>
 Identify new areas of eCommerce opportunity beyond current organizational thinking.
 </li>
 <li>
 Build business review decks to be presented to the key internal stakeholders
 </li>
 <li>
 Lead on key regional projects to deliver above and beyond budget
 </li>
 </ul>
 
 
 
 
 
 OPERATIONAL:
 
 
 <ul>
 <li>
 Safeguard the locking and management of key BDAs ensuring favourable rebate structures, terms and counterparts.
 </li>
 <li>
 Establish and maintain cross-functional workflows with the different departments (Sales, Marketing/TM, Finance, Demand Planning, Logistics, etc.) to manage and enhance the respective business areas to fit the channel&rsquo;s specifics.
 </li>
 <li>
 Ensure targets are being delivered across categories with daily tracking across key geographies.
 </li>
 <li>
 Lead the development of key activities and plans across subchannels and coordinate with local channel managers &amp; key partners to deliver wining campaigns.
 </li>
 <li>
 Secure MSL listings and fair share of space within pure play.
 </li>
 <li>
 Drive operational excellence to enhance SL working closely with customer service, supply chain and finance.
 </li>
 <li>
 Calibrate order management processes reducing lead time in deliveries and increasing fill rates.
 </li>
 </ul>
 
 
 
 
 
 
 QUALIFICATIONS, EXPERIENCE, &amp; SKILLS:
 
 
 
 
 
 Academic and professional qualifications:
 
 
 <ul>
 <li>
 Bachelors / Master&rsquo;s degree in business or related field
 </li>
 </ul>
 
 
 Experience:
 
 
 <ul>
 <li>
 10 years+ with at least 4-5 years of experience in eCommerce, with 2 years as eCommerce Manager/Lead.
 </li>
 <li>
 Proven leadership in eCommerce with extensive knowledge of the channel&rsquo;s landscape.
 </li>
 </ul>
 
 
</div>

Ecommerce Manager - GCC

expertsme

<div>Responsible for online marketing spend, execution and optimization of online marketing budgets and online marketing campaigns, whether paid, or unpaid, through online or offline channels, is responsible for web advertising technologies and overall web advertising information architecture. Experience and profile requirements:
<ul><li>5-10 years in eCommerce management and digital marketing, with focus on customer and lead acquisition, across retail verticals.
</li></ul><ul><li>Has managed ecommerce website acquisition for at least 5 years, with direct acquisition budget responsibilities.
</li></ul><ul><li>Ideal candidate comes from an online hyper growth business based in digitally matured local markets.
</li></ul><ul><li>In-depth knowledge of digital advertising tools and advertising technology landscape such as digital media buying platforms, advertising optimization platform, ad servers technology ad networks mobile advertising solutions, social advertising tools is required.
</li></ul><ul><li>High level of proficiency on PPC (and other forms of SEA) including real-time biding techniques, keyword generation techniques, SEO, social marketing (e.g. YouTube, Instagram, Facebook, or other), re-targeting and display advertising and digital PR, good understanding of offline channels advertising such as print, TV or radio.
</li></ul><ul><li>Professional profile: Numbers driven, has a strong commercial ethos and a &quot;trader's mentality</li></ul>

Skills and Qualifications:-

Bachelor's degree in either business or an E-commerce related subject.

Minimum of 2 years&rsquo; experience in an E-commerce environment is mandatory ( Managing in Fashion &amp; Accessories, retail environment is preferred .

Familiarity with digital best practices in web implementation is a must.

Experience in improving website conversion; including a background using and managing advanced interactive technologies will be an advantage.

Kindly note: We cannot consider applications from professionals who do not hold E Commerce Marketing experience.</div>

eCommerce Manager

jdparfums

<div>Looking for Arabic female candidates
Ecommerce
<ul>
<li>Ensure Brand presence on e-commerce platforms such as product presentation (listing products and inventory), product marketing strategy, pricing, and adjusting all these as often needed.
</li><li>Ability to generate and implement new initiatives to increase online sales and profitability.
</li><li>Direct customer support on both technical and transactional via e-commerce platforms or other tools.
</li><li>Establish and monitor prices for all products in the eCommerce channels and maintain a keen awareness of our competition to study what works and what does not
</li><li>Develop and maintain sales materials and current product knowledge to prepare action plans and schedules to identify specific targets, and potential sales volumes.
</li><li>Establish necessary direct relationship with e-commerce retailers to feature company products on their platforms
</li><li>Prepare data analyses to adjust prices on daily basis on Excel or other similar tools and monitor competition by gathering current marketplace information on pricing, products and trends.
</li><li>Communicate new product and service opportunities, special developments, information, or feedback gathered
</li></ul>Digital Marketing
<ul>
<li>Support our social media strategy as well as manage and oversee social media content.
</li><li>Set and implement social media and communication campaigns to align with marketing strategies.
</li><li>Provide engaging text, image and video content for social media accounts
</li><li>Monitor most important social media KPIs to measure the success of every social media campaign.
</li><li>Stay up to date with the latest social media best practices and technologies.
</li><li>Attend educational conferences and use social media marketing tools to increase effectiveness.
</li><li>Collaborate with Marketing, Sales and Product Development teams.</li></ul></div>

Ecommerce & Digital Marketing

Black Tulip Flowers

The candidate should have worked with Online/ecommerce.Should be proficient with product listing on websites, and other social media platforms.The job location is Qusais, Dubai.Job Purpose:<ul><li>Online Operations &ndash; To ensure website is functioning properly, listing products on the website, managing inventories, processing orders received through website, email, whatsapp, social media platforms, process online payments, and order fulfilment. Solve customers&rsquo; issues related to orders, pick-up, delivery, and quality. Ensure smooth operations in coordination with other teams.</li><li>Reporting &ndash; Analyse sales data and market trends to identify growth opportunities.</li></ul>Primary duties and responsibilities:Order Management<ul><li>Answer &quot;incoming or make outgoing calls and provide chat support&quot; about product availability, quality, order status, and delivery status.</li><li>Process orders received through online channel.</li><li>Build constructive dialogues with customers and propose alternate product choices in the event of the non-availability of requested products.</li><li>Maintain the accuracy of all data and verify the same for all customer services.</li></ul>Digital Marketing<ul><li>Products listing and optimizing</li><li>Provide creative ideas for content marketing and update website.</li><li>Collaborate with designers to improve user experience.</li><li>Track, report and analyze website analytics.</li><li>Research and analyze competitor advertising link.</li><li>Keep up-to-date with the latest trends and best practices in the market</li><li>Perform other duties as and when needed.</li></ul>Job Types: Full-time, PermanentPay: AED3,000.00 - AED4,000.00 per monthApplication Question(s):<ul><li>What is your visa status?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Online Order Management: 5 years (Required)</li></ul>

Ecommerce Executive - Tamil

Must have worked with online/ecommerce companies.Must know how to list products in website and other social media platforms.Job Purpose:<ul><li>Online Operations &ndash; To ensure website is functioning properly, listing products on the website, managing inventories, processing orders received through website, email, whatsapp, social media platforms, process online payments, and order fulfilment. Solve customers&rsquo; issues related to orders, pick-up, delivery, and quality. Ensure smooth operations in coordination with other teams.</li><li>Reporting &ndash; Analyse sales data and market trends to identify growth opportunities.</li><li>Order Management</li><li>Answer &quot;incoming or make outgoing calls and provide chat support&quot; about product availability, quality, order status, and delivery status.</li><li>Process orders received through online channel.</li><li>Build constructive dialogues with customers and propose alternate product choices in the event of the non-availability of requested products.</li><li>Maintain the accuracy of all data and verify the same for all customer services.</li></ul>Job Types: Full-time, PermanentPay: AED3,000.00 - AED3,500.00 per monthApplication Question(s):<ul><li>What is your visa status?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Products listing: 2 years (Required)</li></ul>Language:<ul><li>Tamil (Required)</li></ul>

Ecommerce Executive - Product Listing and Order Management

House of Pops

<div>
 
 
 House of Pops
 
 is a dynamic and environmentally conscious company that specializes in crafting 100% natural, plant-based pops made from real fruit and clean label ingredients. Our commitment to purity, wellness, sustainability, and quality has earned us a prominent place in the market. With roots tracing back to a farmer's market in Dubai in 2018, we have grown into a team of more than 90 individuals who share a passion for pops.
 
 
 
 
 
 
 Position Overview:
 
 
 
 To develop and lead company&rsquo;s ecommerce operation to drive online sales, improve customer satisfaction, and achieve business growth targets.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 
 
 Financial
 
 
 
 
 
 <ul>
 <li>
 Achieve the set sales targets for the month/year for E-commerce channel.
 </li>
 <li>
 Identify the E-commerce opportunities and convert opportunities to sales.
 </li>
 <li>
 Create a RTM/Marketing plan for E-commerce channel and drive the execution.
 </li>
 <li>
 Ensure the best visibility and standards for House of Pops in all the E-commerce platforms.
 </li>
 <li>
 Ensure all necessary documentations/approvals/feasibility required for E-commerce channel are followed.
 </li>
 <li>
 Ensure the standard operating procedures for E-commerce are followed diligently.
 </li>
 <li>
 Ensure payment collections as per the agreed terms.
 </li>
 <li>
 Ensure proper cash and stock reconciliation.
 </li>
 </ul>
 
 
 
 
 
 Customer
 
 
 
 
 
 <ul>
 <li>
 Create engaging relationship with all the customers and ensure we are the preferred brand.
 </li>
 <li>
 Ensure customer satisfaction and maintain the brand image and standards.
 </li>
 </ul>
 
 
 
 
 
 Internal Business Process
 
 
 
 
 
 <ul>
 <li>
 Maintain accurate records and deals in HubSpot CRM, ensuring all client interactions are documented for future reference.
 </li>
 <li>
 Ensure review every opportunity to ensure profitability for the company.
 </li>
 <li>
 Effective planning of the event and ensure all check lists as per SOP are ordered.
 </li>
 <li>
 Ensure strict compliance of brand standards
 </li>
 </ul>
 
 
 
 
 
 People
 
 
 
 
 
 <ul>
 <li>
 Manage the Customer/Account managers of Ecom and achieve best results.
 </li>
 <li>
 Coordinate with all peers and management effectively to ensure smooth functioning of the channel.
 </li>
 </ul>
 
 
 
 
 
 Communications &amp; Working Relationships:
 
 
 <ul>
 <li>
 Works closely with the Director of Business Development and Department.
 </li>
 <li>
 Communicates professionally with colleagues and Management while keeping a productive working environment.
 </li>
 </ul>
 
 
 
 
 
 Experience, Skills and Qualifications
 
 
 <ul>
 <li>
 5 years + of proven experience in a similar role in F &amp;B majorly focusing on E-commerce/Quick Commerce customers in UAE/KSA.
 </li>
 <li>
 Experience in managing E-commerce channel.
 </li>
 <li>
 Should have close interaction experience with the corporate/key account team of Key E-commerce customers.
 </li>
 <li>
 In-depth knowledge of E-commerce business.
 </li>
 <li>
 Proficient in the use of MS Office and CRM.
 </li>
 <li>
 Good Interpersonal and organizational skills.
 </li>
 <li>
 Excellent communication and people skills.
 </li>
 <li>
 UAE Driving license is a must
 </li>
 </ul>
 
 
</div>

Assistant Manager - Ecommerce

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