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ecommerce product lead

NextGENi - A DotZero Company

<div>
 
 Job Details
 
 
 
 <ul>
 <li>
 Role: eCommerce Product Lead
 </li>
 <li>
 Location: Hybrid
 </li>
 <li>
 Type: Full-Time
 </li>
 <li>
 Experience Range: 5-8 Years
 
 
 </li>
 </ul>
 
 About NextGENi
 
 
 
 NextGENi (Next Generation Innovations) is transforming how regional startups build their technology teams. We help ambitious founders build and manage their offshore technology teams at twice the speed and fraction of the cost. We have built tech teams for some of the leading startups in the region including Careem, Dubizzle, and Kavak. Our mission is to create exceptional tech teams while maintaining an unparalleled culture and the highest regard for professional principles.
 
 
 
 About The Role
 
 
 
 We are seeking a results-oriented eCommerce Product Lead to own the end-to-end strategy, development, and execution of our core platforms, digital products, and strategic initiatives. This role demands a high-impact leader with a strong bias for action, capable of translating complex business challenges and e-commerce business solutions into clear, data-driven product solutions. The ideal candidate will possess deep expertise in product discovery, market analysis, and a proven track record of managing complex cross-functional teams and international clients, demonstrating the cultural understanding needed to navigate and sustain relationships to deliver quantifiable business outcomes.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Define, prioritize, and execute product roadmaps for core products and digital platforms, aligning with company goals.
 </li>
 <li>
 Identify operational bottlenecks and implement automated workflows to boost efficiency and scalability.
 </li>
 <li>
 Lead Agile/Scrum sprints, preparing clear PRDs and user stories for engineering, design, and stakeholders.
 </li>
 <li>
 Define KPIs, run A/B tests and market research, and optimize funnels for measurable growth.
 </li>
 <li>
 Understand customer pain points via research (NPS, CSAT, interviews) and design solutions to enhance satisfaction and loyalty.
 </li>
 <li>
 Develop and execute GTM plans for new features, ensuring market adoption and readiness.
 </li>
 <li>
 Manage client relationships and translate commercial needs into actionable product requirements.
 
 
 </li>
 </ul>
 
 Key Requirements
 
 
 
 <ul>
 <li>
 5+ years of Product Management experience in high-growth B2B or B2C software environments.
 </li>
 <li>
 Strong ability to define product requirements across modern tech stacks (Flutter, Node.js, React, Shopify) and familiarity with DevOps principles in delivery.
 </li>
 <li>
 Proven experience leading cross-functional teams of engineers and UX/UI designers.
 </li>
 <li>
 Skilled at turning complex business challenges into clear, testable product solutions.
 </li>
 <li>
 Proficient in funnel instrumentation, data visualization tools (Google Analytics, Looker/Tableau), and SQL for analysis and data queries.
 </li>
 <li>
 Experienced in leveraging AI tools (Gemini, ChatGPT), Agile tools (Jira, Confluence, Notion), design tools (Figma, Miro, Visily.ai, Lovable), and analytics tools (Klaviyo, Adjust, Microsoft Clarity, Firebase, Crazy Egg).
 
 
 </li>
 </ul>
 
 Nice To Have
 
 
 
 <ul>
 <li>
 Experience defining and managing the API strategy for a core platform.
 </li>
 <li>
 Proven experience mentoring junior or associate Product Managers.
 </li>
 <li>
 Ability to define Database structures and Schemas.
 
 
 </li>
 </ul>
 
 Instructions to Apply
 
 
 
 To Apply, send your resumes to talent@nextgeni.com with subject mentioning &ldquo;NGI-eCom-001&rsquo;&rsquo;
 
 
 
 Download a blank applicant form
 
 
 
 Download Form
 
 
 
 Disclaimer
 
 
 
 Kindly refrain from renaming this file or altering the form&rsquo;s format, as it may result in rejection by the ATS. member at NextGENi, and you have cleared the assignment.
</div>

eCommerce Product Lead

NextGenI

<div><div><div><div><div><div><div><ul><div>Karachi</div>
<div>Full-Time</div><div> 
</div></ul></div></div></div></div></div></div><div><div><div>Job Details:
<div><ul><li>Role: eCommerce Product Lead</li></ul>
<ul><li>Location: Hybrid
</li></ul><ul><li>Type: Full-Time</li></ul>
<ul><li>Experience Range: 5-8 Years</li></ul>
</div>
About NextGENi: 
 
NextGENi (Next Generation Innovations) is transforming how regional startups build their technology teams. We help ambitious founders build and manage their offshore technology teams at twice the speed and fraction of the cost. We have built tech teams for some of the leading startups in the region including Careem, Dubizzle, and Kavak. Our mission is to create exceptional tech teams while maintaining an unparalleled culture and the highest regard for professional principles.
About the Role: 
 
We are seeking a results-oriented eCommerce Product Lead to own the end-to-end strategy, development, and execution of our core platforms, digital products, and strategic initiatives. This role demands a high-impact leader with a strong bias for action, capable of translating complex business challenges and e-commerce business solutions into clear, data-driven product solutions. The ideal candidate will possess deep expertise in product discovery, market analysis, and a proven track record of managing complex cross-functional teams and international clients, demonstrating the cultural understanding needed to navigate and sustain relationships to deliver quantifiable business outcomes.
Key Responsibilities:
<div><ul><li>Define, prioritize, and execute product roadmaps for core products and digital platforms, aligning with company goals.</li></ul>
<ul><li>Identify operational bottlenecks and implement automated workflows to boost efficiency and scalability.</li></ul>
<ul><li>Lead Agile/Scrum sprints, preparing clear PRDs and user stories for engineering, design, and stakeholders.</li></ul>
<ul><li>Define KPIs, run A/B tests and market research, and optimize funnels for measurable growth.</li></ul>
<ul><li>Understand customer pain points via research (NPS, CSAT, interviews) and design solutions to enhance satisfaction and loyalty.</li></ul>
<ul><li>Develop and execute GTM plans for new features, ensuring market adoption and readiness.</li></ul>
<ul><li>Manage client relationships and translate commercial needs into actionable product requirements.</li></ul>
</div>
Key Requirements:
<div><ul><li>5+ years of Product Management experience in high-growth B2B or B2C software environments.</li></ul>
<ul><li>Strong ability to define product requirements across modern tech stacks (Flutter, Node.js, React, Shopify) and familiarity with DevOps principles in delivery.</li></ul>
<ul><li>Proven experience leading cross-functional teams of engineers and UX/UI designers.</li></ul>
<ul><li>Skilled at turning complex business challenges into clear, testable product solutions.</li></ul>
<ul><li>Proficient in funnel instrumentation, data visualization tools (Google Analytics, Looker/Tableau), and SQL for analysis and data queries.</li></ul>
<ul><li>Experienced in leveraging AI tools (Gemini, ChatGPT), Agile tools (Jira, Confluence, Notion), design tools (Figma, Miro, Visily.ai, Lovable), and analytics tools (Klaviyo, Adjust, Microsoft Clarity, Firebase, Crazy Egg).</li></ul>
</div>
Nice to Have:
<div><ul><li>Experience defining and managing the API strategy for a core platform.</li></ul>
<ul><li>Proven experience mentoring junior or associate Product Managers.</li></ul>
<ul><li>Ability to define Database structures and Schemas.</li></ul>
</div>
<div><div>Instructions to Apply
To Apply, send your resumes to talent@nextgeni.com with subject mentioning &ldquo;NGI-eCom-001&rsquo;&rsquo; 
Download a blank applicant form
<div><div>Download Form</div></div>
<div>Disclaimer 
Kindly refrain from renaming this file or altering the form&rsquo;s format, as it may result in rejection by the ATS. member at NextGENi, and you have cleared the assignment.</div>
</div></div>
</div></div></div><div><div><div><div>Benefits
If you give your employees the best, they will give you their best! 
We offer the best compensation package to our employees in the industry within Pakistan, second only to none. Take a look at our comprehensive list of benefits that comes with working for us, regardless of your title and position.</div></div></div></div></div>

Utopia Fulfillment

Department: eCommerce Back-Office Support Company: Utopia Deals Location: On-site (as applicable) Shift: Morning Employment Type: Full-TimeAbout Utopia DealsUtopia Deals is a fast-growing eCommerce brand dedicated to delivering high-quality products and exceptional customer experiences. We pride ourselves on efficiency, innovation, and outstanding service. We are seeking a detail-oriented and customer-focused Email &amp; Chat Support Representative to join our back-office support operations team.Position OverviewThe Email &amp; Chat Support Representative will handle customer inquiries, order issues, and product questions through email and live chat. This role requires strong written communication skills, attention to detail, and the ability to provide fast, accurate, and friendly customer support. You will collaborate closely with internal teams to resolve customer concerns and ensure seamless post-purchase experiences.Key ResponsibilitiesCustomer Support &amp; Communication<ul><li>Respond promptly to customer inquiries via email and chat with professionalism, empathy, and accuracy.</li><li>Handle order-related concerns such as tracking updates, cancellations, returns, and refunds.</li><li>Provide product information, troubleshooting assistance, and general support.</li><li>Maintain a positive, customer-first tone in all interactions.</li></ul>Back-Office eCommerce Operations<ul><li>Process returns, replacements, and escalation requests in accordance with company policies.</li><li>Coordinate with warehouse, fulfillment, and logistics teams to resolve delivery issues.</li><li>Update customer records, orders, and case notes in CRM and eCommerce systems.</li><li>Monitor and escalate operational challenges like shipment delays or product availability issues.</li></ul>Quality, Compliance &amp; Efficiency<ul><li>Follow standard operating procedures (SOPs) and quality guidelines.</li><li>Meet performance targets including response time, customer satisfaction, and resolution rate.</li><li>Identify recurring issues and provide feedback for process improvements.</li><li>Ensure compliance with company policies, privacy standards, and platform rules (Amazon, Shopify, Walmart, etc., if applicable).</li></ul>Required Qualifications<ul><li>Proven experience in customer support, preferably in eCommerce or online retail.</li><li>Excellent written communication skills with strong grammar and clarity.</li><li>Ability to multitask and manage multiple conversations simultaneously.</li><li>Familiarity with eCommerce platforms (Shopify, Amazon Seller Central, Walmart Seller Center, etc.) is a plus.</li><li>Experience using CRM or helpdesk tools (Zendesk, Gorgias, Freshdesk, HubSpot).</li><li>Strong problem-solving skills and a calm, customer-centric mindset.</li><li>Ability to work independently and as part of a collaborative support team.</li></ul>Preferred Skills<ul><li>Knowledge of order management workflows and fulfillment processes.</li><li>Experience in remote customer support roles.</li><li>Ability to adapt quickly to new tools, systems, and processes.</li><li>Basic Excel or Google Sheets skills for reporting.</li></ul>What We Offer<ul><li>Competitive salary and performance incentives</li><li>Opportunities for career growth in a rapidly expanding company</li><li>Supportive team environment</li><li>Training and development programs</li><li>Flexible work setup (based on company policy)</li></ul>Share your resumes at ahmed.mazhar@utopiadeals.com CC: maham.khalil@utopiadeals.comJob Type: Full-timeWork Location: In person

Customer Support Executive - Email Chat Support

RGshop.pk`

We are seeking a proactive and detail-oriented Junior Ecommerce Operations Assistant to support daily online store operations. The ideal candidate will assist with product listings, order processing, vendor coordination, purchasing, inventory updates, and logistics tracking. This role is perfect for someone who is organized, tech-savvy, and eager to grow in the ecommerce field.Required Skills &amp; Qualifications:<ul><li>Basic experience in ecommerce operations</li><li>Good knowledge of Excel/Google Sheets.</li><li>Ability to multitask and manage time effectively.</li><li>Strong communication skills (English preferred).</li><li>Detail-oriented with strong organizational abilities.</li><li>Basic understanding of ecommerce platforms (Shopify, Daraz, etc.)</li><li>Same Field Experience is a plus</li></ul>Both male and female can apply but only those whom want to work consistently and career building behaviorMust be feasible for the location for daily coming at i.i chundrigar road karachiShift Timings: 10am to 7pm or 11am to 8pmInterested candidates can apply with their CV or contact via WhatsApp at 03462765404.Job Type: Full-timePay: Rs12,000.00 - Rs18,000.00 per monthApplication Question(s):<ul><li>do you think you are a quick learner or a cooperative person?</li><li>Are you Feasible on individual working environment? Without other employee</li><li>Are you comfortable to reached office daily at ii chundrigar road? only Apply if you feasible with this location.</li></ul>Work Location: In person

junior Ecommerce Operations Assistant

Deal20one

About Us: We are a growing clothing/ecommerce brand looking for a talented Creative Designer who can create high-quality, engaging, and modern visual content for our products, website, and social media platforms.Key Responsibilities:<ul><li>Design product creatives for listings, ads, and social media</li><li>Create banners, thumbnails, mockups, and marketing graphics</li><li>Develop brand-aligned visuals for campaigns</li><li>Edit product images, enhance colors, remove backgrounds</li><li>Create short video edits / reels (basic editing preferred)</li><li>Work closely with the marketing team to produce consistent branding</li><li>Maintain creative quality, originality, and attention to detail</li><li>Understand trends, color combinations, and modern design styles</li></ul>Requirements:<ul><li>Proficiency in Adobe Photoshop, Illustrator, Canva (required)</li><li>Strong understanding of composition, layout, color theory</li><li>Experience in ecommerce or fashion brand creatives is a plus</li><li>Ability to meet deadlines and deliver high-quality content</li><li>Creativity, imagination, and problem-solving skills</li><li>Mockup creation and product detailing</li></ul>What We Offer:<ul><li>Competitive salary</li><li>Friendly and professional work environment</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthWork Location: In person

Creative Designer

Iberianz

Job Title: Ecommerce Executive (Amazon/ Walmart Marketplace)Company: Iberianz Group of Companies Location: Bahadurabad, Karachi Job Type: Full-timeAbout the RoleWe are looking for a skilled eCommerce Executive to join our Bahadurabad office team. The ideal candidate will have hands-on experience in managing online marketplace accounts and a strong understanding of data-driven strategies to drive growth.Shift Timing: 6:00 PM &ndash; 3:00 AM (Monday to Friday)Equal Opportunity: Open for both Male &amp; Female candidatesKey ResponsibilitiesTechnical &amp; Operational<ul><li>Create, manage, and optimize product listings on Amazon, eBay, and Walmart marketplaces.</li><li>Monitor account health and ensure compliance with platform standards.</li><li>Implement strategies to enhance product visibility and maximize sales.</li><li>Stay updated on marketplace policies and adapt operations accordingly.</li><li>Utilize marketplace tools such as Helium 10 and other analytics platforms effectively.</li></ul>Reporting &amp; Analysis<ul><li>Develop and maintain detailed reports using spreadsheets and presentation tools.</li><li>Analyze sales, advertising, and account performance data to identify trends and areas for improvement.</li><li>Provide actionable recommendations based on data insights to boost growth.</li></ul>Soft Skills<ul><li>Strong written and verbal communication skills; comfortable with client calls and review meetings.</li><li>Problem-solving mindset with a proactive approach to challenges.</li><li>Effective team player with the ability to take ownership of independent tasks.</li><li>Ability to recognize growth opportunities across products and marketplaces.</li></ul>Requirements<ul><li>Education: Undergraduate (preferably Graduate) with relevant eCommerce certifications.</li><li>Experience: Minimum 2 years in marketplace management.</li><li>Age Limit: Up to 34 years.</li><li>Language Fluency: Strong communication skills in English (written and spoken).</li></ul>Benefits<ul><li>Competitive salary and performance-based bonuses.</li><li>Paid Leaves.</li><li>Opportunities for professional development and growth.</li><li>Family Health Insurance Facility.</li><li>Collaborative and inclusive company culture.</li><li>Gratuity (As per company policy).</li></ul>Join Iberianz Group of Companies and contribute to our innovative eCommerce initiatives in a supportive environment!Job Type: Full-timePay: From Rs80,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Ecommerce Executive (Amazon/ Walmart Marketplace)

Position Title: Ecommerce Operations TraineeOffice Location: Bahadurabad, Karachi Job Timing: 3pm to 12amAbout Us:Iberianz Group of Companies is a distinguished parent company overseeing a body of successful enterprises. Within the Iberianz umbrella, there are four specialized companies &amp; Franchises of American brands - each contributing uniquely to their respective industries.We also specialize in distribution of IT computer parts majorly, also deal in apparel and clothing through various e-commerce marketplaces including Amazon, eBay, and similar platforms. We are committed to delivering exceptional logistics solutions to our clients, ensuring seamless operations and optimal customer satisfaction.Job Description:We are looking for a Ecommerce Operations Trainee to join our team and contribute to identifying and sourcing high-potential products for our private label business. As part of our team, you will:<ul><li>Conduct detailed product research using tools like Product Opportunity Explorer, Helium 10, Jungle Scout, Keepa, and AMZScout.</li><li>Analyze key metrics such as demand, competition, reviews, pricing trends, and profit margins.</li><li>Identify winning products suitable for Amazon FBA, as well as other marketplaces such as eBay and Walmart.</li><li>Source suppliers through platforms such as Alibaba, 1688, and local vendors.</li><li>Communicate with suppliers for quotes, pricing negotiation, and sample requests.</li><li>Maintain a database to track product research, supplier info, and sourcing progress.</li><li>Prepare weekly reports on product validation, cost analysis, and sourcing outcomes.</li><li>Stay updated on market trends, seasonal opportunities, and category changes by utilizing tools like Google Trends and social media platforms.</li><li>Track competitor activities and monitor the best-selling ASINs.</li><li>Collaborate closely with the listing, PPC, and supply chain teams to support successful product launches.</li><li>Contribute research input to improve product listings and marketing strategies.</li><li>Develop reports using MS Office, Google Workspace, and Canva.</li></ul>Requirements:<ul><li>Experience: Good to have at least 1 year of experience in product research, sourcing ,market analysis, particularly in e-commerce &amp; launching products.</li><li>Skills: Proficiency with product research tools like Helium 10, Jungle Scout, AMZScout, Google Trends, and Keepa.</li><li>Strong communication and negotiation skills for supplier interaction.</li><li>Must have launched products successfully.</li><li>Ability to develop reports and communicate findings clearly using MS Office, Google Workspace, and Canva.</li></ul>Eligibility Criteria:<ul><li>Graduation or Undergraduate from HEC recognized Institute/University.</li><li>Ecommerce Internship or relevant certifications</li><li>Must be fluent in English both written &amp; Verbal</li></ul>Note: This program comprises of 6 Months leading to permanent positions.Company&rsquo;s perks:1- Industry competitive salary2- Family Health Insurance Facility3- Learning &amp; Development4- Growth Opportunities5- GratuityJob Type: Full-timeAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

Ecommerce Operations Trainee

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