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electromechanical service advisor

MENA-Water

Key Responsibilities <ul><li>Customer Support: Serve as the primary point of contact for customers, addressing their inquiries, concerns, and service requests promptly and professionally.</li><li>Technical Assistance: Diagnose and troubleshoot issues with water treatment equipment, providing effective solutions and repairs.</li><li>Maintenance and Repairs: Perform routine maintenance and emergency repairs on electromechanical systems, ensuring optimal performance and compliance with safety standards.</li><li>Documentation: Maintain accurate records of service activities, including work orders, service reports, and customer interactions.</li><li>Training and Guidance: Provide technical training and support to customers and junior technicians, enhancing their understanding of equipment operation and maintenance.</li><li>Quality Assurance: Ensure all service activities meet company quality standards and customer expectations.</li><li>Inventory Management: Monitor and manage spare parts inventory, ensuring availability of necessary components for timely repairs.</li><li>Continuous Improvement: Stay updated with the latest advancements in water treatment technology and electromechanical systems, applying new knowledge to improve service efficiency.</li></ul> Key Generic Skills <ul><li>Technical Skills: Proficiency in diagnosing and repairing electromechanical systems, with a strong understanding of water treatment processes and equipment.</li><li>Customer Service: Excellent communication and interpersonal skills, with a customer-centric approach.</li><li>Problem-Solving: Strong analytical and problem-solving abilities, with attention to detail.</li><li>Team Player: Ability to work collaboratively with cross-functional teams and contribute to a positive work environment.</li><li>Flexibility: Willingness to travel and work outside regular business hours as needed.</li></ul> Qualification & Experience <ul><li>Minimum Qualifications: Diploma or degree in Electromechanical Engineering, Electrical Engineering, or a related field.</li><li>Minimum Experience: Minimum of 3 years of experience in a similar role, preferably in the water treatment industry.</li></ul>

Electromechanical Service Advisor

Hygiene Fresh

We are looking for a skilled and reliable Machine Maintenance Technician to handle preventive, predictive, and breakdown maintenance of factory machines and equipment. The ideal candidate should have strong technical knowledge, hands-on experience, and the ability to troubleshoot issues quickly to minimize downtime.Key Responsibilities:<ul><li>Perform preventive and routine maintenance on production machines.</li><li>Diagnose mechanical, electrical, pneumatic, and hydraulic issues.</li><li>Repair and replace faulty components on time.</li><li>Maintain maintenance logs, checklists, and machine history records.</li><li>Ensure machines run safely and efficiently to support production targets.</li><li>Coordinate with production teams for maintenance schedules.</li><li>Follow safety standards and company maintenance procedures.</li><li>Assist in machine installation and commissioning when required.</li><li>Requirements </li><li>Diploma/ITI in Mechanical/Electrical/Electromechanical Engineering.</li><li>Minimum 2&ndash;5 years experience in machine maintenance (manufacturing industry preferred).</li><li>Strong troubleshooting skills.</li><li>Knowledge of PLC basics is an advantage.</li><li>Ability to work under pressure and during urgent breakdowns.</li><li>Good communication and teamwork skills.</li><li>Benefits:</li><li>Competitive salary</li><li>Accommodation</li><li>Visa and medical insurance</li><li>Overtime as per company policy</li></ul>Job Type: Full-timePay: AED1,200.00 - AED1,500.00 per month

Machine Maintenance Technican

Precise Communications

HR HEAD Key Responsibilities: o Develop and implement HR strategies and initiatives aligned with the overall business objectives.o Serve as a strategic advisor to leadership on workforce planning, employee engagement, and organizational development.o Oversee recruitment, onboarding, and lifecycle management of large volumes of blue-collar staff (delivery personnel, drivers, warehouse staff, etc.).o Ensure timely and efficient staffing across operational hubs and delivery centers.o Build and maintain a positive work culture and employee engagement programs tailored to blue-collar staff.o Manage grievance redressal, conflict resolution, and disciplinary procedures in compliance with labor laws.o Ensure adherence to statutory and legal requirements related to labor and employment.o Identify training needs and develop programs focused on skill development, safety, and compliance.o Manage payroll inputs, attendance, shift planning, and other operational HR functions.o Implement and improve HR systems, policies, and processes for scalable operations.Requirements:<ul><li>Experience:</li></ul>o 7&ndash;8 years of progressive HR experience, preferably in logistics, e-commerce, supply chain, or delivery-focused industries.o Proven experience in managing a large blue-collar workforce across multiple locations.<ul><li>Education:</li></ul>o Bachelor's/Master&rsquo;s degree in Human Resources, Business Administration, or related field.<ul><li>Skills &amp; Competencies:</li></ul>o Strong understanding of labor laws, compliance, and HR best practices.o Excellent interpersonal, communication, and problem-solving skills.o Ability to work in a fast-paced and high-pressure environment.o Hands-on experience with HRMS tools and workforce management systems is a plus.Job Type: Full-timePay: AED8,000.00 - AED10,000.00 per monthApplication Question(s):<ul><li>Do you experience in last mile delivery services or logistics ?</li><li>Do you agree to the remuneration mentioned ?</li></ul>

HR Head

<div>What if you could shape a career as unique as you?
At WSP, you can always find opportunities to grow and do what matters to you. Make the most of our global reach to discover new challenges and chances to work with diverse, talented individuals who will help you expand your horizons.
WSP is seeking a Work Winning Partner to lead strategic proposals and bids, drive pricing and governance processes, and collaborate with cross-functional teams to deliver high-quality, competitive submissions aligned with business objectives.
The successful candidate will be based in Jordan, with the role providing remote support across GCC countries</div>
 <div><ul><li>Proposal Management
<ul><li>Lead the development of strategic proposals, including crafting technical strategies and coordinating inputs from cross-functional teams, overseeing the full proposal lifecycle from opportunity identification through to project set up.
</li><li>Bring creativity, clarity and a strategic narrative to each submission so that proposals are differentiated and persuasive in showcasing our value proposition.
</li></ul></li><li>Pricing &amp; Commercial Strategy
<ul><li>Perform bottom up and top down pricing across multiple sectors and sub sectors for WSP
</li><li>Recommend pricing strategies that balance competitiveness and profitability as well as optimize for cash flow.
</li></ul></li><li>Governance Facilitation
<ul><li>Serve as a gatekeeper for work winning governance, ensuring all opportunities undergo appropriate sign-offs in line with regional and global delegation of authority.
</li></ul></li><li>Data Quality &amp; System Stewardship :
<ul><li>Act as a champion for data integrity within core CRM systems by promoting accountability across Business Units for accurate and timely input and maintenance of opportunity data.
</li></ul></li><li>Stakeholder Engagement :
<ul><li>Build and maintain strong relationships with internal and external stakeholders, acting as a trusted advisor and connector across the business.</li></ul></li></ul></div>
 <div><ul><li>Minimum 6&ndash;8 years of experience in bids, proposals management, work winning, tender leadership, or business development within consulting, engineering, construction, or professional services firms.
</li><li>Bachelor&rsquo;s degree in Engineering, or another relevant discipline.
</li><li>Preference for candidates who have led large-scale proposals, multi-stakeholder bid teams, and high-value competitive tenders.
</li><li>Strong English proficiency (written &amp; verbal).
</li><li>Proficient in MS Office Suite (Word, Excel, PowerPoint) and comfortable with document control &amp; versioning; experience using SharePoint, Aconex, and Oracle
</li><li>Experience coordinating with Legal, Finance, Pricing/Commercial, PMO, Technical SMEs and client-facing leadership.
</li><li>Ability to prioritise and manage multiple bids concurrently under strict deadlines
</li><li>The role is based in Jordan and will provide remote support across GCC countries. 
</li></ul>Imagine a better future for you and a better future for us all.
Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself?
With us, you can. Apply today.</div>

Work Winning Partner (Based in Jordan)

Nejoum Al Jazeera (Logistics)

Company DescriptionNejoum Al Jazeera is committed to simplifying car transportation services, specializing in facilitating key stages such as buyer accounts, towing, shipping, clearance, and tracking. Operating tirelessly, the company ensures seamless processes for clients looking to ship cars from American auctions. With a dedication to efficiency and customer satisfaction, Nejoum Al Jazeera provides end-to-end solutions, ensuring high-quality service throughout the transportation journey.Role DescriptionThis is a full-time, on-site role for a Customer Service Supervisor located in Dubai. The Customer Service Supervisor will manage and oversee daily customer service operations, ensuring that team members meet performance standards and deliver customer support efficiently. The role involves resolving customer inquiries effectively, maintaining high levels of customer satisfaction, and developing strategies to enhance overall service quality. The supervisor will also guide and train the customer service team to ensure consistent performance and excellence.QualificationsStrong Supervisory Skills, with the ability to train, motivate, and lead a customer service teamExperience in Customer Service Management and ensuring high organizational standards of service qualityProficiency in Customer Support and resolving customer inquiries promptlyAbility to maintain high levels of Customer Satisfaction and build positive client relationshipsExceptional interpersonal and communication skillsProblem-solving abilities and a proactive approach to team managementExperience in the automotive shipping or transportation industry is a plusBachelor&rsquo;s degree in Business Administration, Communications, or a related fieldJob Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Call Center : 2 years (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li><li>English (Preferred)</li></ul>

Call Center Agent - EMARATI ONLY

ADEAREST

<div>Job Objectives:
The Service Supervisor's primary objective is to supervise the day-to-day operations of all Service work and to more efficiently manage his/her organization. Directly assign daily activities on all service work and projects. Monitor staffing requirements. Coordinate with the designated Parts and Machine Shop personnel to ensure that necessary parts, machine work, services and outside services/vendors are on hand or complete in order to meet the time frame allocated by our Customers requirements.
Responsibilities and duties:<ul>
<li>Work directly with the dispatcher in organizing the daily service calls and installations and ensuring a solid working team.</li>
<li>Need to have an understanding the how the service &amp; maintenance process works</li>
<li>Assess and estimate costs for Service work jobs.</li>
<li>Review work sheets for service work performed before being sent to customers to ensure accuracy and quality work.</li>
<li>The Service Supervisor will keep all the contracts for the customers up to date and also track and follow up on sales leads</li>
<li>Perform other related tasks as assigned by the immediate Supervisor/Manager.</li>
<li>Organize &amp; assign daily tasks to team of Technicians &amp; Engineers.</li>
<li>Offer technical assistance to clients and subordinates.</li><li>
Prepare &amp; submit technical reports for clients and internal departments</li></ul>
Qualifications:
Associate/Bachelors Degree in Engineering or any related course
Years of Experience:<div>
<ul><li>Minimum of 2 years related experience in supervision</li>
<li>Minimum 8 years of experience in refrigeration</li></ul></div></div>

Service - Refrigeration Supervisor

<div><div><div>Responsibilities and duties:</div></div>
SERVICE:<ul><li>
Review, development, management, and execution of Service contract.</li><li>
Provide overall leadership and direction to service team by setting role, performance expectations, and critical milestones.</li><li>
Monitor, identify level Service Staff technical knowledge &amp; skills. Recommend &amp; work on plans to strengthen their refrigeration know-how and grow their experience.</li><li>
Meet company and customer requirements, drive timely and clearly communicated decisions and schedules.</li><li>
Ensure focus on safety, reliability, cost, and schedule.</li><li>
Review, develop and enforce standardized processes and procedures for product issues in the refrigeration field.</li><li>
Work with customers to collectively solve system issues and continuously improve customer support levels.</li><li>
Provide senior management with solid recommendations for continual operations improvements based on cost benefit analysis.</li><li>
Directs, supervises, and manages the performance of the service staff.
</li><li>Works closely with internal departments to drive resolution to customer issues.</li><li>
Coordinates with other Departmental Managers and Supervisors to share manpower and scheduling.</li><li>
Administrative duties as applicable (expense reports, timesheets, etc.)</li><li>
To ensure that service department administration systems operate efficiently.</li><li>
To accurately evaluate service staff performance, to report on this performance monthly and to accurately forecast short term future business.</li><li>
Supervising/ ensure supervision of technicians who perform start-ups, service calls and preventative maintenance on refrigeration systems.</li><li>
Conduct regular site inspections.</li><li>
Meet with customers as needed.</li><li>
Perform other related duties as required.</li></ul>
Accountabilities:
Meets service schedule, deadline and perform the best service in a high and quality standard.
Qualifications:
Bachelors Degree in Engineering or equivalent in any related courses
Years of Experience:
Minimum 10 years related experience and/or training in a managerial role; and/or equivalent field
operations or engineering experience; or equivalent combination of education and experience.
Person Requirements:<ul><li>
Demonstrate leadership operations and managerial experience.</li><li>
Good negotiation skills.</li><li>
Supervision skills.</li><li>
Strong computer proficiency and experience with AutoCAD software.</li><li>
Proven skills in customer and vendor interface.</li><li>
Ability to relate to others</li><li>
Negotiating skills</li><li>
Good motivator</li><li>
Time management</li></ul>
Communication and Interaction:
Internal: Staff, Supervisors, Managers
External: Clients, Supplier</div>

Service Manager

Explore 192+ Electromechanical service advisor in Sharjah this December. Find roles across top companies and apply now to boost your career.