customer service manager Jobs in Giza Egypt

customer service manager

dutch speaker – customer service representative Jobs in Giza Egypt

dutch speaker – customer service representative

english customer service (b2) Jobs in Giza Egypt

english customer service (b2)

german speaker – customer service representative Jobs in Giza Egypt

german speaker – customer service representative

bilingual b2b reservations agent (spanish & english) Jobs in Giza Egypt

bilingual b2b reservations agent (spanish & english)

english customer service b2

QuickfirmX

QuickfirmX is hiring Customer Service Advisors for a new international company &ndash; English-speaking accounts based in Maadi, Cairo.Join a global leader in customer experience and be part of a dynamic team delivering world-class service to top clients.Job Role<ul><li>Handle customer interactions via calls, chats, and emails in English.</li><li>Resolve product or service-related issues efficiently and professionally.</li><li>Follow internal company procedures and performance standards.</li><li>Maintain polite, clear, and professional communication at all times.</li></ul>Responsibilities<ul><li>Ensure customer satisfaction and meet service quality KPIs.</li><li>Accurately document all customer interactions.</li><li>Build strong rapport with customers and offer suitable solutions or recommendations.</li><li>Collaborate with your team to achieve shared goals and maintain a positive work environment.</li><li>Participate in training and development programs.</li></ul>Requirements<ul><li>English Language Level: Minimum B2</li><li>Education: Graduates only</li><li>Location: Must be able to work onsite in Maadi, Cairo</li><li>Excellent communication and problem-solving skills</li><li>Ability to multitask and work under pressure</li><li>Previous customer service experience is a plus, but not mandatory</li><li>Strong teamwork and adaptability to dynamic environments</li><li>Ready to start immediately</li></ul>Shifts &amp; Working Hours<ul><li>Rotational shifts (24/7) &mdash; flexibility required</li><li>8 working hours per day + 1-hour break</li></ul>Benefits<ul><li>Salary: Up to 22,000 EGP Gross/month</li><li>Full medical and social insurance</li><li>Paid training provided</li><li>Transportation available</li><li>Career growth opportunities within the company</li><li>Two days off per week</li></ul>Recruitment Process (All Online)<ul><li>Initial Assessment &ndash; Conducted online (mandatory)</li><li>Second Interview &ndash; Conducted online</li></ul>If you&rsquo;re fluent in English and looking to join a global company with strong growth potential, apply today through QuickfirmX &ndash; Egypt&rsquo;s #1 Platform for Call Center Jobs, and start your career journey in Maadi!Job Type: Full-timePay: Up to E&pound;22,000.00 per month

English Customer Service (B2)

Options outsourcing

Job Title: Customer Service ManagerCompany: Options OutsourcingLocation: Mohandessin, Cairo, EgyptJob Type: Full-timeNet Salary: EGP 28,000 / month---Job Description:Options Outsourcing is looking for an experienced Customer Service Manager to join our team.The ideal candidate will have excellent communication skills, leadership abilities, and a proven track record in managing customer service teams within the consolidation or debt relief industry.Responsibilities:- Manage and support the customer service team to achieve performance goals.- Ensure high-quality service delivery and customer satisfaction.- Handle escalated customer issues and resolve them efficiently.- Monitor KPIs and prepare performance reports.- Provide coaching and feedback to team members.Requirements:- 3&ndash;4 years of experience as a Customer Service Manager.- English level B2+/C1 &ndash; strong verbal and written communication skills.- Experience in Consolidation or Debt Relief is preferred.- Excellent problem-solving and organizational skills.- Able to work under pressure and meet deadlines.Work Conditions:- Night Shifts: 4 PM &ndash; 1 AM &amp; 6 PM to 3 AM- Days Off: Thursday &amp; Friday- Start Date: ASAP- Transportation is provided for females after shifts.Job Type: Full-timePay: E&pound;28,000.00 per monthApplication Question(s):<ul><li>Are you 100% okay with working from site in Mohandessin, Giza?</li></ul>Experience:<ul><li>Customer Service Management: 3 years (Required)</li></ul>Language:<ul><li>English Fluently (B2+/C1 Level) (Required)</li></ul>

Customer Service Manager

<div><h3 class="jobSectionHeader">Job Information</h3>
<ul><div>Date Opened
<div>10/10/2025
</div></div><div>Job Type
<div>Full time
</div></div><div>Industry
<div>Customer Service
</div></div><div>Salary
<div>31000
</div></div><div>City
<div>Giza
</div></div><div>State/Province
<div>AI Jizah
</div></div><div>Country
<div>Egypt
</div></div><div>Zip/Postal Code
<div>12577</div></div></ul></div>
 <div><h3 class="jobSectionHeader">Job Description</h3>
<div><div>QuickfirmX is hiring Customer Service Advisors for Concentrix &ndash; French-speaking accounts based in Smart Village, Giza. 
</div><div>
Join one of the world&rsquo;s top BPO companies and deliver exceptional customer experiences for leading global brands.</div><h3 class="jobSectionHeader"> 
Job Role</h3><ul><li> 
Handle customer interactions via calls, chats, and emails in French.</li><li> 
Resolve product or service-related issues efficiently and professionally.</li><li> 
Follow internal company procedures and performance standards.</li><li> 
Maintain polite, clear, and professional communication at all times.</li></ul><div></div><h3 class="jobSectionHeader"> 
Responsibilities</h3><ul><li> 
Ensure customer satisfaction and meet service quality KPIs.</li><li> 
Accurately document all customer interactions.</li><li> 
Build strong rapport with customers and offer suitable solutions or recommendations.</li><li> 
Collaborate with your team to achieve shared goals and maintain a positive work environment.</li><li> 
Participate in training and development programs.</li></ul><div></div><h3 class="jobSectionHeader"> 
Requirements</h3><ul><li>
French Language Level: Minimum B2 or B2+</li><li> 
English Language Level: Minimum B1</li><li> 
Education: Graduates only</li><li> 
Location: Must be able to work onsite in Smart Village, Giza</li><li> 
Excellent communication and problem-solving skills.</li><li> 
Ability to multitask and work under pressure.</li><li> 
Previous customer service experience is a plus, but not mandatory.</li><li> 
Strong teamwork and adaptability to dynamic environments.</li></ul><h3 class="jobSectionHeader"> 
Shifts</h3><ul><li> 
Rotational shifts (24/7), flexibility required.</li></ul><div></div><h3 class="jobSectionHeader"> 
Benefits</h3><ul><li>
Salary: Up to 31,000 EGP gross /month</li><li> 
Full medical and social insurance</li><li> 
Paid training provided</li><li> 
Transportation available</li><li> 
Career growth opportunities within Concentrix</li><li> 
Two days off per week</li></ul><h3 class="jobSectionHeader"> 
Interview Process</h3><ul><li> 
Initial Assessment &ndash; Conducted online by QuickfirmX (mandatory)</li><li> 
Final Interview &ndash; Conducted onsite at Concentrix Smart Village</li></ul><div> 
If you&rsquo;re fluent in French, confident in English, and looking for a rewarding career with one of the world&rsquo;s most reputable customer experience leaders 
</div><div>
Apply today through QuickfirmX &ndash; Egypt&rsquo;s #1 Platform for Call Center Jobs, and start your journey with Concentrix Smart Village.</div></div></div>

French-Speaking Customer Service Advisor

Nasoft

<div>Nasoft is currently seeking a Telesales Representative with strong English language skills (B2 level) to join our client's team. This role is vital in driving sales and fostering relationships with our customers through effective communication and persuasive techniques.
Key Responsibilities:<ul>
<li>Make outbound calls to potential customers to generate interest and drive sales.</li>
<li>Conduct follow-up calls to existing customers to promote new products and services.</li>
<li>Understand customer needs and provide appropriate solutions to meet those needs.</li>
<li>Maintain accurate records of all calls and customer interactions within the CRM.</li>
<li>Collaborate with the sales team to develop strategies to increase sales effectiveness.</li>
<li>Achieve or exceed monthly sales targets and KPIs.</li>
<li>Handle customer inquiries and complaints in a professional manner.</li>
<li>Provide feedback to management regarding potential improvements to sales processes.</li>
</ul>Requirements<ul>
<li>
Proven experience as a Telesales Representative or similar sales/customer service role.</li>
<li>Proficiency in English, with a minimum B2 level of fluency.</li>
<li>Strong communication and convincing skills.</li>
<li>Goal-oriented with a track record of meeting or exceeding sales targets.</li>
<li>Ability to handle objections and work well under pressure.</li>
<li>Proficient in using CRM software and basic MS Office applications.</li>
<li>Excellent problem-solving skills and attention to detail.</li>
Ability to work independently and as part of a team. 
<li>
 
Working Conditions
</li><li><ul><li>Total working hours: 9 hours per day &mdash; 8 working hours + 1-hour break.
</li><li>Shift times may vary based on business needs (rotational shifts).
</li><li>Two days off per week (rotational schedule).
</li><li>Work mode: Office-based</li>
<li>Location: Sheikh Zayed</li>
<li>Performance evaluation: based on sales targets, call quality, and attendance.</li>
</ul></li>
</ul>Benefits<ul>
<li>
Competitive base salary + attractive commission structure.
</li><li>Professional development and career advancement opportunities.
</li><li>Supportive, energetic, and multicultural team environment.
</li><li>Social and medical insurance coverage.
</li><li>Learning &amp; Development programs (L&amp;D)</li></ul></div>

Telesales Representative (English Speaker B2)

Concentrix

Concentrix is seeking sales specialists to start next week in one of the most prestigious music accounts.Benefits: <ul><li>Competitive Salary: We offer a competitive gross salary of 20,000 EGP.</li><li>Sales Bonus up to 12k</li><li>Transportation Provided: Enjoy 24/7 transportation provided by the company. We also offer a special door-to-door service for employees for added safety and convenience.</li><li>Social and Medical insurance with yearly plan of 500K</li><li>Fully Paid Training: Our comprehensive, fully paid training program will give you all the skills you need to succeed.</li><li>Accelerated Career Growth: We offer a clear career path with the chance to be promoted within your first 6 months based on performance.</li></ul>Qualifications<ul><li>No experience needed</li><li>Graduates and dropouts only (Males need to have their military service preformed)</li><li>B2 English Level</li><li>READY TO START on 27th of October 2025</li><li>Excellent communication and problem-solving skills</li><li>Ability to work effectively in a team environment.</li></ul>For more information, kindly send your C.V. and a 2-minute voice message introducing yourself in ENGLISH to 01040034812.Job Type: Full-timePay: E&pound;20,000.00 per monthApplication Question(s):<ul><li>Are you ready to start on 27th of October 2025?</li><li>Are you flexible with night and overnight shifts? Knowing that we provide door to door transportation services for girls starting from 9PM</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>

Inbound Sales Specialist

We are hiring on behalf of our trusted partner TTEC, a global leader in customer experience solutions. This is your chance to join one of the top international call centers in Egypt and build a long-term, rewarding career in customer support.About the Role &ndash; What You Will DoAs a Dutch Speaker &ndash; Customer Service Representative (CSR 1) at TTEC, you&rsquo;ll be the first point of contact for customers, providing professional assistance and ensuring a positive experience with every interaction. You&rsquo;ll handle customer communications through calls, chats, or emails, helping them with inquiries and resolving issues efficiently.Your main responsibilities include:<ul><li>Handling incoming customer communications promptly and professionally.</li></ul><ul><li>Understanding customer needs and delivering accurate, helpful solutions.</li></ul><ul><li>Conducting research using internal tools to resolve product or account-related issues.</li></ul><ul><li>Documenting interactions and ensuring accurate follow-ups when necessary.</li></ul><ul><li>Working collaboratively with your team to maintain high-quality service standards.</li></ul><ul><li>Performing your duties in rotational shifts (24/7) with professionalism and consistency.</li></ul>This position requires strong communication skills, patience, and the ability to deliver excellent customer experiences. You&rsquo;ll receive full training and continuous support to help you succeed and grow in your role.Requirements * Language Skills: Dutch level C1 and English level B1.<ul><li>Experience: Minimum 6 months in a call center (customer service or related field).</li></ul><ul><li>Education: Graduates and dropouts are both welcome to apply.</li></ul><ul><li>Excellent communication and problem-solving skills.</li></ul><ul><li>Ability to work flexible, rotational shifts.</li></ul>Benefits<ul><li>Attractive Salary: 57,500 EGP Gross.</li></ul><ul><li>Transportation: Available after 9 PM (door-to-door service for females).</li></ul><ul><li>Social Insurance provided.</li></ul><ul><li>Work Location: Maadi, Cairo, Egypt (Postal Code: 11431).</li></ul><ul><li>Working Hours: 8 hours + 1-hour break.</li></ul><ul><li>Days Off: 2 days weekly.</li></ul>Why Join TTEC?At TTEC, you&rsquo;ll join an international team that values collaboration, growth, and continuous learning. You&rsquo;ll benefit from professional training, a supportive environment, and real career advancement opportunities in one of the world&rsquo;s leading BPO companies.If you&rsquo;re fluent in Dutch, confident in English, and looking for a stable, high-paying career, apply today through QuickfirmX &ndash; Egypt&rsquo;s #1 Platform for Call Center Jobs &ndash; and start your journey with TTEC!Apply Now via QuickfirmX &ndash; The First Call Center Platform in Egypt.Job Type: Full-timePay: E&pound;57,000.00 per month

Dutch Speaker – Customer Service Representative

Explore 154+ English customer service b2 in Giza Egypt this October. Find roles across top companies and apply now to boost your career.

154 english customer service b2 jobs IN Giza Egypt

English Customer Service (B2)

English Customer Service (B2)

Customer Service Manager

French-Speaking Customer Service Advisor

Telesales Representative (English Speaker B2)

Inbound Sales Specialist

Dutch Speaker – Customer Service Representative