sales manager

project manager

operations manager

hr manager

hr executive

excellence manager

Careem

<div>
 
 About the Company
 
 
 
 Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region&rsquo;s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.
 
 
 
 About Careem
 
 
 
 Careem is building the
 
 Everything App
 
 for the Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Since 2012, we have simplified the lives of millions of customers, created earnings for over 2.5 million Captains, and built a vibrant platform for talent and entrepreneurs to thrive. Today, we operate in 10 countries and 70+ cities, with the ambition to transform daily life in our region.
 
 About the Role
 
 
 
 We are seeking a
 
 Senior Category Manager Excellence
 
 to join our
 
 Quick Commerce (Q-Commerce)
 
 team. This is a high-impact leadership role responsible for setting the bar for category excellence across multiple markets. You will design and scale frameworks for assortment, pricing, and promotions, while driving collaboration across Product, Marketing, Operations, Finance, and Supply Chain.
 
 
 As a strategic leader, you will shape Careem&rsquo;s grocery and essentials offering, build strong supplier partnerships, and mentor category teams to deliver consistent growth, profitability, and customer delight.
 
 
 
 What You&rsquo;ll Do
 
 
 
 
 Category Strategy &amp; Leadership
 
 
 
 <ul>
 <li>
 Define the regional category excellence strategy for Q-Commerce, setting best practices for assortment, pricing, and promotions.
 </li>
 <li>
 Lead annual category planning with clear KPIs for growth, profitability, and customer satisfaction.
 </li>
 <li>
 Build scalable playbooks that can be localized and executed across markets.
 
 
 </li>
 </ul>
 
 Cross-Functional Collaboration
 
 
 
 <ul>
 <li>
 Partner with Product &amp; Tech to improve catalog visibility, pricing tools, and merchandising experiences in the app.
 </li>
 <li>
 Collaborate with Marketing to deliver impactful campaigns and ensure category visibility across customer journeys.
 </li>
 <li>
 Work with Finance &amp; Strategy to own category P&amp;L, optimize margins, and plan long-term growth.
 </li>
 <li>
 Align with Operations &amp; Supply Chain to improve product availability, waste reduction, and fulfillment efficiency.
 
 
 </li>
 </ul>
 
 Supplier &amp; Partner Development
 
 
 
 <ul>
 <li>
 Lead negotiations with global FMCG manufacturers and key local suppliers to secure competitive terms and unlock growth opportunities.
 </li>
 <li>
 Drive joint business planning with suppliers, including co-marketing, exclusives, and innovation.
 </li>
 <li>
 Establish partnerships that scale across Careem&rsquo;s footprint.
 
 
 </li>
 </ul>
 
 Excellence &amp; Capability Building
 
 
 
 <ul>
 <li>
 Develop best-practice toolkits and processes for category teams across countries.
 </li>
 <li>
 Mentor and upskill Category Managers and Associates to raise performance standards.
 </li>
 <li>
 Champion data-driven decision-making and ensure insights translate into action.
 
 
 </li>
 </ul>
 
 Growth &amp; Innovation
 
 
 
 <ul>
 <li>
 Anticipate customer needs and market trends to expand assortment depth and relevance.
 </li>
 <li>
 Explore innovation opportunities such as private label, exclusives, or mission-based shopping (weekly shops, top-ups, convenience).
 </li>
 <li>
 Ensure Careem is the customer&rsquo;s first choice for groceries and essentials.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Need
 
 
 
 <ul>
 <li>
 7&ndash;10 years of experience in Category Management, Commercial, or Strategy roles, ideally within FMCG, Retail, Q-Commerce, or E-commerce.
 </li>
 <li>
 Strong commercial acumen with proven P&amp;L ownership experience.
 </li>
 <li>
 Excellent cross-functional leadership skills, with the ability to influence at senior levels.
 </li>
 <li>
 Track record of negotiating and managing suppliers at both regional and global scale.
 </li>
 <li>
 Advanced analytical skills and a data-driven mindset.
 </li>
 <li>
 Experience in high-growth, tech-driven, or start-up environments is a plus.
 </li>
 <li>
 MBA or equivalent degree is desirable.
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Provide You
 
 
 
 We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
 
 
 <ul>
 <li>
 Work and learn from great minds by joining a community of inspiring colleagues.
 </li>
 <li>
 Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
 </li>
 <li>
 Explore new opportunities to learn and grow every day.
 </li>
 <li>
 Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
 </li>
 <li>
 Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
 </li>
 </ul>
</div>

Senior Commercial Excellence Manager

Al-Futtaim

<div>Job Requisition ID: 172250
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 

Overview Of The Role: 
<ul><li>
The Manager of Transformation &amp; Business Excellence is responsible for leading the design and management of Delegation of Authority (DOA), RACI frameworks, and company policies, ensuring alignment with organizational goals. This role drives continuous process improvement and governance across departments, enabling effective decision-making and accountability within a dynamic real estate development environment. The role requires strong collaboration with key business stakeholders and consults extensively to integrate systems and workflows, maintaining rigorous policy compliance and operational excellence.</li></ul> 

What You Will Do: 
<h4 class="jobSectionHeader">
Delegation of Authority Design and Management</h4> 
<ul><li>
Design and manage the company-wide DOA matrix covering financial, operational, and administrative decision rights.</li><li>
Establish tools and templates to guide consistent decision execution across departments.</li><li>
Ensure alignment of DOA with RACI, processes, and policies.</li><li>
Maintain version control and ensure accessibility to all relevant teams.</li><li>
Support integration of DOA with workflows, systems (e.g., ERP), and organizational structure.</li><li>
Track DOA compliance rates and manage violations or escalations.</li><li>
Align functions to DOA controls and systems.</li></ul><h4 class="jobSectionHeader"> 
RACI Design and Implementation</h4> 
<ul><li>
Develop RACI framework for key functions aligned with functional structure and objectives.</li><li>
Lead workshops with business stakeholders to ensure complete understanding of RACI.</li><li>
Implement RACI and ensure its alignment with processes, policies, and DOA.</li><li>
Optimize the time taken to approve and operationalize RACI.</li><li>
Improve stakeholder satisfaction by clarifying the governance model.</li></ul><h4 class="jobSectionHeader"> 
Policy Management and Alignment</h4> 
<ul><li>
Collaborate with external consultants for design of policies.</li><li>
Ensure policies align with legal, regulatory, and internal control requirements.</li><li>
Align policies with DOA, RACI, and processes.</li><li>
Coordinate with Audit, Risk, HR, and Legal for policy endorsement.</li><li>
Update policies in response to changing business objectives.</li><li>
Lead workshops with stakeholders to ensure understanding and adherence to policies.</li><li>
Increase the percentage of critical policies revised or created.</li><li>
Train employees on updated policies to ensure compliance.</li></ul><h4 class="jobSectionHeader"> 
Process Management and Alignment</h4> 
<ul><li>
Collaborate with consultants for design of Value Chain and Processes.</li><li>
Ensure all processes comply with legal, regulatory, and internal controls.</li><li>
Define and maintain Service Level Agreements (SLAs) across functions.</li><li>
Monitor SLA adherence and escalate deviations.</li><li>
Align processes with DOA, RACI, and policies.</li><li>
Update processes as business objectives change.</li><li>
Conduct workshops to ensure understanding and adherence to processes.</li><li>
Revise or create critical processes based on assessments.</li><li>
Train employees on revised processes.</li></ul><h4 class="jobSectionHeader"> 
Continuous Improvement of Processes</h4> 
<ul><li>
Conduct gap assessments to identify performance, compliance, quality, and efficiency gaps.</li><li>
Research and recommend industry best practices for process improvements.</li><li>
Coordinate cross-team dependencies and integration efforts.</li><li>
Facilitate scalable Agile practices across teams.</li><li>
Resolve identified gaps and implement improvement actions.</li></ul> 

Required Skills To Be Successful: 
<ul><li>
Authority Sensitivity: Ability to manage DOA structures impacting budget control, legal exposure, and accountability.</li><li>
Cross-Functional Alignment: Coordinate inputs and approvals from multiple departments for governance tools.</li><li>
System &amp; Workflow Integration: Embed DOA and policy controls into ERP and workflow systems.</li><li>
Policy Volume and Variation Management: Version-control large, diverse sets of policies with attention to detail.</li></ul> 

What Qualifies You For The Role: 
<ul><li>
Bachelor's degree in Business Administration or Corporate Governance.</li><li>
7-10 years of experience in governance, policy management, and compliance roles.</li><li>
Experience in real estate development, construction, infrastructure, or heavily regulated industries.</li><li>
Demonstrated ability to drive cross-functional governance adoption and manage policy frameworks.</li></ul> 
About Al-Futtaim Group Real Estate 
The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years. 
Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us. 
AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</div>

Manager - Transformation & Business Excellence

Confidential Jobs

<div>
 
 
 
 
 What you become a part of
 
 
 :
 
 
 
 
 
 
 The successful candidate will play a strategic and hands-on role in shaping and executing the commercial strategy and field force initiatives across multiple markets in Africa. The role is central to leading initiatives that directly impact sales growth, talent development, operational efficiency, and customer engagement.
 
 
 
 
 
 
 The position demands regional travel, up to 30&ndash;40%, across our African markets.
 
 
 
 
 
 
 
 
 
 What to expect
 
 :
 
 
 
 
 
 
 <ul>
 <li>
 Lead the design and implementation of go-to-market strategies and field force effectiveness initiatives aligned with business goals across different African markets.
 </li>
 <li>
 Oversee key commercial processes - territory management, sales target setting, KPI tracking, incentive management, field productivity management and capability building.
 </li>
 <li>
 Develop analytical tools and dashboards (e.g. Power BI) to track performance and identify growth opportunities.
 </li>
 <li>
 Participate in monthly, quarterly, and annual sales review processes. Track KPIs to drive accountability and course correction.
 </li>
 <li>
 Collaborate with Sales, Marketing, HR, and IT teams to ensure alignment of commercial goals with organizational objectives.
 </li>
 <li>
 Drive through relevant team members product training, sales skills enhancement, and onboarding through structured programs and digital platforms.
 </li>
 <li>
 Lead commercial planning and performance tracking based on market potential, customer segmentation, and competition.
 </li>
 <li>
 Standardize and implement best-in-class sales tools and SFA systems to improve efficiency and adoption across teams.
 </li>
 <li>
 Build a performance-driven, customer-centric commercial culture through coaching, assessments, and continuous learning.
 </li>
 </ul>
 
 
 
 
 
 
 
 Key Performance Indicators (KPIs)
 
 :
 
 
 
 
 
 
 
 
 Territory Management &amp; Performance Metric Tracking-
 
 
 <ol>
 <li>
 Establish customer profiling models for prescribers and retailers.
 </li>
 <li>
 Design field force structure aligned with the GTM (Go-To-Market) strategy.
 </li>
 <li>
 Define and monitor Field KPIs to evaluate sales effort effectiveness.
 </li>
 <li>
 Drive equitable target setting aligned with OU budgets.
 </li>
 </ol>
 
 
 
 
 
 Sales Training &amp; Development-
 
 
 <ol>
 <li>
 Optimize in-clinic and in-store sales processes aligned with brand and OU objectives.
 </li>
 <li>
 Implement the Shalina Selling Process for both doctor and retail engagements.
 </li>
 <li>
 Build managerial capability of SLMs and FLMs through targeted skill development.
 </li>
 </ol>
 
 
 
 
 
 Incentives-
 
 
 <ol>
 <li>
 Design and finalize incentive plans aligned with motivation and budget goals.
 </li>
 <li>
 Lead timely monthly incentive calculations and communication to field and shop teams.
 </li>
 </ol>
 
 
 
 
 
 Improve Analytics for Better Decision Making-
 
 
 <ol>
 <li>
 Institutionalize field leadership performance reviews for field force management.
 </li>
 <li>
 Develop and implement simplified weekly and monthly tracking tools.
 </li>
 <li>
 Improve adoption of data tools like Power BI SFA and create actionable insight dashboards.
 </li>
 <li>
 Maintain and update Growth Driver Sheets for each OU, aligned with the EXCEL framework.
 </li>
 </ol>
 
 
 
 
 
 
 
 Essential education &amp; experience
 
 
 :
 
 
 
 
 
 <ul>
 <li>
 Master&rsquo;s degree in business administration with a preference for specialization in science for bachelor&rsquo;s degree.
 </li>
 <li>
 10 &ndash; 15 years&rsquo; experience in marketing analytics, secondary &amp; primary research with a multi-country matrix organization.
 </li>
 <li>
 Prior experience managing a similar role in a pharmaceutical setting is mandatory.
 </li>
 <li>
 Proven track record across commercial excellence, field force management, sales capability building, and analytics.
 </li>
 </ul>
 
 
 
 
 
 
 
 Desired skills &amp; attributes
 
 :
 
 
 
 
 
 
 <ul>
 <li>
 Hands-on experience with business intelligence.
 </li>
 <li>
 Strong numerical understanding and advanced proficiency in MS Excel with basic understanding of financial modelling in MS Excel.
 </li>
 <li>
 Ability to clearly communicate complex analyses in a simple way. Advanced presentation skills with proficiency with MS PowerPoint.
 </li>
 <li>
 Strong business acumen and understanding of Commercial Excellence and SFE processes.
 </li>
 <li>
 Strong analytical and problem-solving competence.
 </li>
 <li>
 Strategic thinker with hands-on execution capability.
 </li>
 <li>
 Entrepreneurial mindset and strong sense of ownership.
 </li>
 <li>
 Excellent consulting and communication skills, with the ability to influence senior stakeholders.
 </li>
 <li>
 Strong personal credibility and interpersonal skills with the ability to build trusted relationships with senior business leaders and frontline staff alike.
 </li>
 <li>
 Self-starter with an ability to stay independently motivated and deliver the assigned mandate.
 </li>
 <li>
 Experience working cross-culturally with diverse colleagues.
 </li>
 </ul>
 
 
 
 
 
 
 
 Why Join Us
 
 ?
 
 
 
 
 
 
 <ul>
 <li>
 Be part of a fast-growing, mission-led organization transforming healthcare access in Africa.
 </li>
 <li>
 Work alongside passionate teams with deep expertise and purpose.
 </li>
 <li>
 Opportunity to shape strategic partnerships and contribute to high-impact initiatives.
 </li>
 <li>
 Career progression into senior leadership roles across commercial business.
 </li>
 </ul>
 
 
 
 
 
 
 
 Application
 
 :
 
 
 
 
 
 
 
 If this role is of interest to you, please upload a recent copy of your CV and a member of the Talent Acquisition team will be in touch. We believe that equal opportunities mean inclusion, diversity and fair treatment for all.
 
</div>

Deputy General Manager - Commercial Excellence

Reckitt

<div></div><div><div><div><div>Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.</div></div><div><div><h2 class="jobSectionHeader">
Supply
</h2></div><div>Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships. Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.</div></div><div><div><h2 class="jobSectionHeader">
About the role</h2>
</div><div>Embark on a career that synchronises with your aptitude for strategic planning and your passion for eCommerce. As our Planning Manager, you'll have the helm in sculpting demand forecasts and managing consensus forecasts across a prominent region or country. Your role will hinge on balancing inventory with customer satisfaction &mdash; ensuring every click leads to a promise delivered. Your expertise will foster a seamless synergy between Supply and diverse functional teams, enhancing our digital consumer journey. Are you ready to make an impact where precision meets the pinnacle of online shopping?</div></div><div><div><h2 class="jobSectionHeader">
Your responsibilities</h2>
</div><ul><li>Extensive experience in Demand Planning and New Product Introduction (NPI) within a dynamic supply setting.</li><li>High proficiency in commercial skills, demonstrated through hands-on experience.</li><li>Successful track record of collaborative project delivery with Supply teams, other business units, and external partners.</li><li>Skilled in SQL, ReACT, spreadsheet management, and enterprise resource planning tools.</li><li>Valued as a crucial player within senior management teams at supply sites.</li><li>People management experience with a focus on fostering team growth and development.</li></ul></div><div><div><h2 class="jobSectionHeader">
The experience we're looking for</h2>
</div><ul><li>Extensive experience in Demand Planning and New Product Introduction (NPI) within a dynamic supply setting.</li><li>High proficiency in commercial skills, demonstrated through hands-on experience.</li><li>Successful track record of collaborative project delivery with Supply teams, other business units, and external partners.</li><li>Skilled in SQL, ReACT, spreadsheet management, and enterprise resource planning tools.</li><li>Valued as a crucial player within senior management teams at supply sites.</li><li>People management experience with a focus on fostering team growth and development.</li></ul></div><div><div><h2 class="jobSectionHeader">
The skills for success</h2>
</div><div>Supply Chain Management, Business Partnership, Collaboration, Partnership building, Relationship management, Business accumen, Productivity management, Project management, Improve business processes, Advanced analytics, Data analytics, Customer service management, Manufacturing excellence, Demand planning.</div></div><div><div><h2 class="jobSectionHeader">
What we offer</h2>
</div><div>With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.</div></div><div><div><h2 class="jobSectionHeader">
Equality</h2>
</div><div>We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.</div></div></div></div>

SU - Embellishment & Planning M. East & ENA

Americana Foods

<div>
 
 The Sales Excellence &amp; Capabilities Assistant Manager will drive the transformation of commercial operations by combining strong business acumen with advanced analytical and AI-driven tools. This role is central to
 
 optimizing sales performance, designing future-ready route-to-market models, embedding digital solutions, and shaping sales culture
 
 across the region. The ideal candidate is
 
 energetic, innovative, and eager to apply big-tech skills in the FMCG industry
 
 .
 
 
 
 
 
 
 DESCRIPTION
 
 
 
 
 Route to Market (RTM):
 
 
 <ul>
 <li>
 Lead design and optimization of RTM strategies across channels and geographies.
 </li>
 <li>
 Standardize
 
 customer segmentation models
 
 to drive precision in targeting.
 </li>
 <li>
 Define
 
 optimal sales team sizing
 
 and role structures.
 </li>
 <li>
 Develop and automate
 
 journey planning tools
 
 to maximize reach, coverage, and cost-efficiency.
 </li>
 </ul>
 
 
 Perfect Store:
 
 
 <ul>
 <li>
 Establish standards for
 
 MSL (Must Stock List)
 
 ,
 
 Share of Shelf
 
 , and
 
 Planogram compliance
 
 .
 </li>
 <li>
 Drive execution monitoring of
 
 promotions and extra visibility programs
 
 .
 </li>
 <li>
 Partner with trade marketing to build data-driven tracking dashboards.
 </li>
 </ul>
 
 
 KPIs &amp; Routines:
 
 
 <ul>
 <li>
 Develop, automate, and standardize
 
 KPI dashboards
 
 (daily/weekly/monthly).
 </li>
 <li>
 Re-design the content and rhythm of
 
 morning meetings
 
 and
 
 business reviews
 
 .
 </li>
 <li>
 Lead creation of
 
 Sales SOPs
 
 , ensuring consistency and clarity across the organization.
 </li>
 </ul>
 
 
 Reward &amp; Recognition:
 
 
 <ul>
 <li>
 Partner with HR and Sales Leaders to
 
 design and harmonize incentive schemes
 
 .
 </li>
 <li>
 Launch
 
 distributor championship programs
 
 and ad-hoc recognition initiatives.
 </li>
 <li>
 Embed data-driven performance evaluation tools to ensure fairness and transparency.
 </li>
 </ul>
 
 
 Training &amp; Development:
 
 
 <ul>
 <li>
 Collaborate with
 
 L&amp;D
 
 to design
 
 on-the-job sales training
 
 , product knowledge modules, and capability-building programs.
 </li>
 <li>
 Introduce blended learning models using
 
 digital training tools and gamification
 
 .
 </li>
 </ul>
 
 
 Revenue Growth Management (RGM):
 
 
 <ul>
 <li>
 Partner with Finance and Marketing to design and implement
 
 Channel Index Pricing
 
 and
 
 Price &amp; Portfolio Architecture (PPA)
 
 .
 </li>
 <li>
 Lead SKU rationalization projects to improve productivity.
 </li>
 <li>
 Support promo optimization and post-event evaluation.
 </li>
 </ul>
 
 
 Systems and Technologies:
 
 
 <ul>
 <li>
 Champion the adoption of
 
 cutting-edge sales technologies
 
 such as dynamic routing, AI-driven forecasting, and merchandising apps.
 </li>
 <li>
 Benchmark and pilot
 
 new digital tools
 
 to improve productivity.
 </li>
 <li>
 Foster a
 
 data-driven sales culture
 
 , enabling automation and AI across sales excellence dimensions.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 QUALIFICATIONS, EXPERIENCE, &amp; SKILLS
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Engineering, Data Science, or related field (Master&rsquo;s a plus).
 </li>
 <li>
 4&ndash;7 years in sales excellence, commercial operations, revenue operations, or data/AI-driven analytics&mdash;preferably with exposure to FMCG, e-commerce, or big-tech/startup environments.
 </li>
 </ul>
 
 
 Technical Skills:
 
 
 <ul>
 <li>
 Power BI, Power Query, Power Pivot, SQL, Python (required).
 </li>
 <li>
 Familiarity with AI/ML applications in forecasting, journey planning, automation, or personalization.
 </li>
 <li>
 Strong Excel, visualization, and reporting skills.
 </li>
 </ul>
 
 
 Other Skills:
 
 
 <ul>
 <li>
 Strong stakeholder management, excellent communication, ability to simplify complex data for commercial teams.
 </li>
 </ul>
</div>

Sales Excellence & Capabilty Assistant Manager

<div>
 
 Support in implementing process and service improvement interventions aimed at achieving sustainability, compliance, governance, communication and people experience through collaboration with all HR stakeholders to achieve efficient and rewarding employee experience across employee lifecycle dimensions.
 
 
 
 
 
 Support in the implementation of process and service improvement projects to deliver the HR strategic agenda aimed to increase productivity, agile process and efficiency with greater employee experience;
 
 
 Identify and establish process efficiencies to improve employee experience; focus on business continuity and lean process, that leads to customer satisfaction, by using Lean Six Sigma methodologies.
 
 
 Support in implementation of opportunities to integrate HR service delivery into digital platform, thereby improving both operational excellence and strategic impact of the HR function over time.
 
 
 Administer quality assurance (management &amp; control) to ensure internal and external audit compliance with continuous monitoring capabilities across process, system and data landscape is established.
 
 
 Support internal HR governance framework that supports compliance with legal and ethical obligations relating to people management practices in collaboration with all HR stakeholders and other relevant internal stakeholders to comply with compliance and regulatory requirements.
 
 
 Monitor various HR process risk and compliance by establishing an internal quality and control framework for the efficiently functioning of all processes across all sections within HR.
 
 
 Support in evaluating the process risk profiles, promote awareness at the appropriate management levels, take steps to mitigate risk identified, develop disciplines to be implemented and procedures to be followed, establish accountability for implementation and continuously monitor and improve the effectiveness of internal control, that responds effectively to strategic, regulatory &amp; operational needs.
 
 
 Ensure update of the quality management system database to ensure all process and procedures are up-to-date, including maintenance of process change; undertake periodic reviews to identify any gaps, preventive measures and control
 
 
 Support in planning and execution of internal audits to ensure current certifications are maintained and renewed annually of HR and other Business departments, and support expansion of ISO standards, as applicable;
 
 
 Ensure compliance with the approved policies, procedures, SLAs and regulatory requirements to maintain quality standards and ensure risk mitigation.
 
 
 Ensure all assigned tasks and projects are executed within the approved policies, procedures and SLAs of the department.
 
 
 All the above accountabilities including but not limited to any additional/new tasks or responsibilities assigned by the line Manager.
 
 
 
 
 
 
 Education:
 
 
 
 Education Minimum bachelor's degree in HR/IT, Business Administration, or related field.
 
 
 Lean Six Sigma Specialist
 
 
 Certified ISO Lead Auditor
 
 
 
 
 
 
 Work experience:
 
 
 
 Minimum 3 years of experience in supporting in process analysis and efficiencies, redesign initiatives utilizing lean methodology and project management
 
 
 Experience in driving HR Digital and automation projects is essential.
 
</div>

Senior Officer – HR Excellence

Roads and Transport Authority

<div>
 
 Job responsibility. ( Arabic speakers preferred)
 
 
 
 
 <ol>
 <li>
 Oversee the implementation and monitoring of all management system requirements related to the agency's operations &amp; activities, including the Quality Management System (ISO 9001), Occupational Health and Safety Management System (ISO 45001), Environmental Management System (ISO 14001), and Asset Management System (ISO 55001), ensuring compliance in all organizational processes and activities.
 </li>
 <li>
 Conduct periodic review of the quality, health, safety, and environmental management systems, identifying improvement opportunities and proposing appropriate solutions.
 </li>
 <li>
 Regularly collect, analyze, and report on QHSE data to identify trends, areas for improvement, and potential risks. Prepare comprehensive performance dashboards and reports for senior management
 </li>
 <li>
 Oversee the day-to-day management of operational KPIs, working with different departments to ensure targets are met and corrective actions are taken when necessary.
 </li>
 <li>
 Actively participate in the recertification processes for the Quality Management System (ISO 9001), Occupational Health and Safety Management System (ISO 45001), Environmental Management System (ISO 14001), and Asset Management System (ISO 55001).
 </li>
 <li>
 Conduct HSE field inspections to assess the compliance of the organization's service providers with the health, safety, and environmental systems adopted by the Roads and Transport Authority and the approved agreements, preparing reports including recommendations and submitting them to the organization's senior management.
 </li>
 <li>
 Develop and roll out initiatives such as the Agency Excellence Program, which could include quality awards, recognition schemes, and innovation challenges.
 </li>
 <li>
 Participate in the preparation of procedures and checklists for the implementation of quality, health, safety, and environmental systems.
 </li>
 <li>
 Participate in the development of initiatives and development projects that contribute to enhancing the organization's performance regarding the implementation of quality, health, safety, and environmental systems.
 </li>
 <li>
 Participate in the development of criteria for evaluating the performance of service providers related to the implementation of health, safety, and environmental systems, participating in field assessments, and submitting related reports to the senior management of the licensing agency.
 </li>
 <li>
 Develop relevant standard operating procedures (SOPs) and train employees on them.
 </li>
 <li>
 Conduct regular benchmarking against industry standards and best practices to ensure the agency remains at the forefront of QHSE performance.
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 Develop and deliver training programs for employees at all levels on quality concepts and the quality management system, including workshops and training courses.
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 Raise awareness of the importance of quality among all employees and encourage their participation in process improvement.
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 Monitor the application of knowledge acquired through training in daily work.
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 Monitor changes in regulations related to the licensing activities and road and transportation sector, and ensure full compliance with these regulations.
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 Provide support to relevant departments in the area of compliance and provide necessary consultations.
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 Adhere to all policies and procedures related to information security and protection within the Roads and Transport Authority
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 Proactively identify and assess QHSE s, developing mitigation strategies and ensuring a robust risk management framework is in place.
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 Perform other job-related tasks and responsibilities as assigned.
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 </ol>
 
 
 
 
 
 Education :
 
 
 
 Engineering (Industrial, Civil, or Mechanical)
 
 
 Business Administration
 
 
 Environmental Health and Safety science
 
 
 Preferably with master degree with experience not less than 8 years in the quality , health, safety , sustainability , strategic performance and excellence.
 
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Senior Quality Specialist

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