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customer service representative

customer success manager

GlobalData PLC

<div><p><b>Who we are...</b></p>
<p>MEED was established in 1957 and is a remarkable senior management media brand that encompasses a subscription magazine and website, more than 30 C-level executive conferences, summits and breakfast clubs hosted by MEED Events, the MEED Quality Awards for Projects and two high-value content businesses, MEED Projects and MEED Insight. MEED Projects is the Middle East's premium project tracking database and MEED Insight offers tailored research and in-depth analysis. Since December 2017 MEED is the brand of GlobalData Ltd.</p>
<p><b>Why join MEED?</b></p>
<p>MEED is at a pivotal point in its growth journey. Following GlobalData's multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world&rsquo;s trusted source of strategic industry intelligence.</p>
<p>Our big ambitions mean that life at MEED is fast paced, entrepreneurial and rewarding. We recognize the collective power of our people, and it&rsquo;s the collaboration of our teams that have shaped our success and will continue to do so in the future.</p>
<p><b>The role:</b></p>
<p>We are seeking a highly skilled Customer Success Manager to deliver high-impact onboarding experiences and guide clients through a strategic customer journey to ensure adoption, engagement, and long-term value of our products.</p>
<p>It involves managing a diverse client portfolio, proactively addressing challenges, and aligning solutions with business objectives. The ideal candidate will also serve as a client advocate, leveraging data insights and collaborating cross-functionally to drive customer success and retention.</p>
<p><b>What you&rsquo;ll be doing:</b></p>
<ul><li><i>Client Onboarding &amp; Relationship Management: </i>Deliver engaging, high-impact onboarding experiences that position MEED Projects as a strategic partner from day one. Understand clients&rsquo; business objectives and success metrics to align solutions effectively.</li>
<li><i>Customer Journey Ownership:</i> Lead clients through a defined and strategic customer journey, providing guidance at key milestones to drive adoption, engagement, and satisfaction.</li>
<li><i>Client Portfolio Management: </i>Manage a large volume of diverse clients with efficiency and care. Prioritize client touchpoints based on engagement, risk, and opportunity indicators.</li>
<li><i>Proactive &amp; Solution-Oriented Support: </i>Anticipate client challenges before they arise. Provide solutions that are tailored to business needs, rather than reactive fixes, ensuring long-term value and retention.</li>
<li><i>Insights &amp; Reporting: </i>Regularly analyze customer usage data, engagement trends, and success metrics to surface insights that guide client conversations and influence internal strategies.</li>
<li><i>Advocacy &amp; Cross-Functional Collaboration: </i>Serve as the voice of the customer within MEED, partnering with internal teams (analysts, editorial, research) to ensure the delivery of timely, industry-specific insights and tailored support.</li>
</ul>
<p><b>What we&rsquo;re looking for:</b></p>
<p><i>Technical Experience:</i></p>
<ul><li>Proven experience in a Customer Success, Account Management, or Client Services role, preferably in a SaaS or B2B environment</li>
<li>Experience managing a high volume of client accounts with diverse needs and expectations</li>
<li>Strong understanding of the customer journey, with a focus on driving proactive engagement and measurable outcomes</li>
<li>Excellent relationship-building, communication, and presentation skills</li>
<li>Strong organizational and time management abilities; able to prioritize effectively across a portfolio</li>
<li>Confidence in analyzing data and translating insights into client value</li>
<li>Familiarity with SaaS platforms and/or digital tools in a client-facing context</li>
<li>Bachelor&rsquo;s degree or equivalent professional experience</li>
<li>Experience within the Construction industry is preferred</li>
<li>Fluency in Arabic is strongly preferred</li>
</ul>
<p><i>Skills:</i></p>
<ul><li>Strategic thinking and consultative mindset</li>
<li>Comfortable presenting to both small and large audiences</li>
<li>Stakeholder management experience</li>
<li>Strong storytelling skills with data</li>
<li>Customer-centric with a solution-first approach</li>
<li>Collaborative, agile, and adaptable</li>
</ul>
<p>In addition to a rewarding career, we support our MEED colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit careers.globaldata.com</p>
<p><i>GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favorable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.</i></p>
<p><i>#LI-HYBRID #LI-HB1</i></p></div>

Customer Success Manager

Elsevier

<div></div><div><div>About the Role</div><div>
Customer Success Managers (CSMs) serve as the primary post-sales contact for Elsevier&rsquo;s Clinical Solutions customers. They lead onboarding, drive product adoption, and ensure customers realize value from our solutions. As trusted advisors, CSMs foster engagement, safeguard revenue, and identify opportunities for upselling and cross-selling.</div><div></div><div>
Responsibilities</div><ul><li><div>
They coordinate closely with Account Managers and all support functions to ensure strategic goals are met within the account.</div></li><li><div>
Pre-Sales: Work with Account Managers to engage with KOLs and end users to improve conversion rate.</div></li><li><div>
Post-Sales: Work with customers to determine and achieve their success metrics through engagement activities</div></li><li><div>
Their focus is on customer retention, renewal growth and identifying upsell/cross selling opportunities.</div></li></ul><div></div><div>
Requirement:</div><ul><li><div>
Medical degree or relevant experience in the healthcare or medical industry is essential</div></li><li><div>
Proven background in customer engagement and retention</div></li><li><div>
Fluency in both Arabic and English.</div></li><li><div>
Comfortable working in a global, matrixed organization</div></li><li><div>
Self-motivated, highly organized, and proactive</div></li><li><div>
Strong project management and problem-solving capabilities</div></li><li><div>
Excellent influencing and presentation skills, with the ability to engage both high-level executives and end users</div></li></ul><div></div><div>
Work for you</div><div>
We promote a healthy work-life balance, well-being initiatives, parental leave, and study leave. Our aim is to create a supportive work environment that helps you manage your responsibilities while also achieving your long-term goals.</div><ul><li><div>
Medical Insurance and Air Ticket</div></li><li><div>
Competitive Bonus</div></li><li><div>
25 days Annual Leave</div></li><li><div>
Hybrid Working Model</div></li></ul><div></div><div>
About Us</div><div>
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.</div><div><br>
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our <div>Applicant Request Support Form</div> or please contact 1-855-833-5120.</div><div></div><div>
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams <div>here</div>.</div><div></div><div>
Please read our <div>Candidate Privacy Policy</div>.</div><div></div><div>
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.</div><div></div><div><i>
USA Job Seekers:</i></div><div><div>
EEO Know Your Rights</div>.</div></div><div></div>

Kpler

<div><div><div>At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors.<br>
</div><div></div><br>
<div>Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms. Our team of over 600 experts from 35+ countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success.</div><div></div><div><br>
Your future position</div><div></div><div><br>
You will help customers achieve their goals, and this is only possible by understanding the users&rsquo; needs and by having an outstanding knowledge of the Kpler offering. Everyday is different for a Kplerian CSM!</div></div>
<div><div><h3 class="jobSectionHeader"><b>Your mission is to:</b></h3><ul><li><ul><li>
To always maintain a meaningful level of engagement with clients and be the key point of contact for inquiries from clients</li><li>
To organize sessions with the clients to maintain a strong level of engagement</li><li>
Coach users to be experts on our terminal, Excel add-in, API and data integration.</li><li>
Help the commercial teams uncover upsell/cross-sell opportunities based on clients&rsquo; needs.</li><li>
Proactively align client&rsquo;s goals with Kpler&rsquo;s</li><li>
Help to continuously improve the Kpler Customer Success process (knowledge base articles, internal tools, support FAQs, etc.);</li><li>
Ensure that appropriate client contacts, documentation, reviews and projects are added to Salesforce and are up-to-date;</li><li>
You&rsquo;ll be in touch with clients every day either by email, phone, video calls and face to face to help them in a myriad of topics (product usage, new features, support, etc) while always taking into account their individual needs.</li><li>
To enable the client to use the solution at its maximum potential, you&rsquo;ll need to liaise with different teams at Kpler, such as Sales, Product or Engineering</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader"><b>It will be a match if you are or have:</b></h3><ul><li><ul><li>
4+ years customer success experience in Commodities, Energy, Shipping, Fintech</li><li>
Bi-lingual with a proficiency in English and Arabic</li><li>
Experience working with large portfolios of clients.</li><li>
Outgoing, personable and client-focused, with the ability to build trust with partners.</li><li>
Highly organised , proactive, and able to work independently and collaboratively.
</li><li>Has the ability to articulate technical concepts with both technical and non-technical audiences.
</li><li>Experience with CRM tools like Salesforce.</li><li>
Someone who is empathic, listens and understands the customer&rsquo;s needs through strong relationship building.</li><li>
Genuinely care about your clients and take ownership of projects.</li><li>
Experience with programming languages is not mandatory to this role however experience working with APIs, Data structures and other technical concepts is greatly advantageous.</li></ul></li></ul></div></div>
<div><div>We are a dynamic company dedicated to nurturing connections and innovating solutions to tackle market challenges head-on. If you thrive on customer satisfaction and turning ideas into reality, then you&rsquo;ve found your ideal destination. Are you ready to embark on this exciting journey with us?</div><div></div><div><b><br>
We make things happen</b></div><div>
We act decisively and with purpose, going the extra mile.</div><div></div><div><b><br>
We build together</b></div><div>
We foster relationships and develop creative solutions to address market challenges.</div><div></div><div><b><br>
We are here to help</b></div><div>
We are accessible and supportive to colleagues and clients with a friendly approach.</div><div></div><div><br>
Our People Pledge</div><div></div><div><br>
Don&rsquo;t meet every single requirement? Research shows that women and people of color are less likely than others to apply if they feel like they don&rsquo;t match 100% of the job requirements. Don&rsquo;t let the confidence gap stand in your way, we&rsquo;d love to hear from you! We understand that experience comes in many different forms and are dedicated to adding new perspectives to the team.</div><div></div><div><br>
Kpler is committed to providing a fair, inclusive and diverse work-environment. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global community. We welcome people of different backgrounds, experiences, abilities and perspectives and are an equal opportunity employer.</div><div></div><div><br>
By applying, I confirm that I have read and accept the Staff Privacy Notice</div></div></div>

Senior Customer Success Manager

Shiplifier Information Technology 

<p><b>Shiplifier</b> is an e-commerce shipping software company, helping small and medium-sized online retailers streamline their shipping process. We are looking for an experienced Sales Account Manager to join our team and help us manage and grow our relationships with our valued customers.</p><p><b>Job Title</b></p><p>Sales Account Manager</p><p><b>Minimum Degree and Major</b></p><p>Bachelor's degree in business, marketing, or any related field.</p><p><b>Job Location</b></p><p>Dubai, UAE</p><p><b>Company Description</b></p><p>Shipping Aggregator</p><p><b>Responsibilities</b></p><p>&middot; Communicating with clients to understand their needs and explain product value.</p><p>&middot; Identify, secure, and cultivate new customer as well as existing customer accounts.</p><p>&middot; Serve as the primary point of contact for a portfolio of accounts, building and maintaining strong relationships with key stakeholders.</p><p>&middot; Provide guidance and support to customers on best practices for using the Shiplifier platform, including onboarding, training, and ongoing account management.</p><p>&middot; Monitor and analyze customer usage and performance metrics, identifying opportunities for growth and engagement.</p><p>&middot; Work closely with cross-functional teams, including sales, support, and product, to ensure customer needs are being met and to drive product enhancements and new features.</p><p><b>Qualification</b></p><p>&middot; 3+ years of experience in account management, customer success, or a related field, preferably in a software or e-commerce company.</p><p>&middot; Excellent communication and interpersonal skills, with the ability to build strong relationships and communicate effectively with customers and cross-functional teams.</p><p>&middot; Strong analytical skills and the ability to use data to identify trends, opportunities, and areas for improvement.</p><p>&middot; Demonstrated ability to manage multiple projects and priorities in a fast-paced environment.</p><p>&middot; Self-motivated and able to work independently, with a strong sense of ownership and accountability.</p><p>Other skills:</p><p>&middot; Great academic records.</p><p>&middot; Excellent oral and written communication skills.</p><p>&middot; Able to prioritize work and meet deadlines.</p><p>&middot; Proactive, self-sufficient, fast-learner, persistent, with a high-quality mindset.</p><p>&middot; Passionate about technology and e-commerce.</p><p>&middot; Problem-solving skills.</p><p>&middot; Excellent negotiation skills.</p><p><b>Languages</b></p><p>Fluency in English &amp; Urdu and Arabic is a must.</p><p><b>Salary</b></p><p>To be negotiated based on experience.</p><p><b>Working experience</b></p><p>3+ years</p><p><b>Working days and hours</b></p><p>Monday - Friday, 9:00 am - 6:00 pm.</p><p>Job Type: Full-time</p><p>Experience:</p><ul><li>SALES ACCOUNT MANAGER: 3 years (Preferred)</li></ul><p>Language:</p><ul><li>ARABIC or URDU (Preferred)</li></ul><p>Job Type: Full-time</p><p>Experience:</p><ul><li>Sales Account Manager: 3 years (Preferred)</li></ul><p>Language:</p><ul><li>Urdu or Arabic (Required)</li></ul>

Sales Account Manager

Procore

<div><p><b>Job Description</b></p><p>
We&rsquo;re looking for a Customer Success Engineer to drive the success of Procore&rsquo;s Enterprise customers. You will succeed in this role when the customer succeeds in adopting and realising value from their investment in Procore. You will literally be helping improve the lives of our construction customers by connecting them on a global platform.</p><p>
As a successful Lead Customer Success Engineer you&rsquo;ll help organisations understand best practices around construction technology and solutions, and the many business benefits they can provide. You&rsquo;ll work in a highly collaborative and driven environment that values openness, optimism, and ownership.</p><p>
In this role, you&rsquo;ll leverage your consultative-mindset and knowledge of the construction industry and the Procore software platform to provide clients with recommendations on how to maximise the value of their Procore technology. You&rsquo;ll partner closely cross-functionally with Sales, PS, Support, Product and Marketing. Successful candidates are passionate about construction and technology.</p><p>
This position will be based in our Dubai office. We're looking for someone to join us immediately.<br>
<br>
<b>What You&rsquo;ll Do:</b></p><ul>
<li><p>
Make data-driven recommendations to your customers on how they can optimise the value of Procore, based on customer analytics and industry best practices.</p></li>
<li><p>
Craft value-based presentations that address customer business problems and accelerate the adoption of the Procore platform</p></li>
<li><p>
Provide product roadmap and product release updates to your customers so that they can benefit from our leading-edge technology</p></li>
<li><p>
Provide the highest level of responsiveness and customer service and to your clients, through clear and effective communication</p></li>
<li><p>
Foster a positive team culture by supporting and mentoring your fellow Procorians</p></li>
<li><p>
Collaborate with all levels of the Procore organisation to develop best practices and drive Procore&rsquo;s evolution as a market leader</p></li>
<li><p>
Develop a mastery of Procore&rsquo;s products, professional services, and industry best practices</p></li>
<li><p>
Up to 50% travel to client sites (may include domestic and international), industry events, and other Procore offices</p></li></ul><p><br>
<b>What we&rsquo;re looking for:</b></p><ul>
<li><p>
A passion for construction and technology</p></li>
<li><p>
Demonstrated success in a Customer Success, Professional Services, Technical Pre-Sales setting or in a role within the Construction Industry (Project Manager, Site Super, Project Finance Manager, Estimator or Project Engineer)</p></li>
<li><p>
Ability to leverage strong technical aptitude to master Procore&rsquo;s product offerings, business model, services, and emerging technologies</p></li>
<li><p>
Outstanding presentation and communication skills both in-person and through virtual meetings, and in writing with internal and external stakeholders</p></li>
<li><p>
Strong analytical and problem-solving skills to synthesise relevant and impactful intelligence from ambiguous data</p></li>
<li><p>
Experience acting as a technology evangelist and promoter of modernising the Construction industry is a plus</p></li>
<li><p>
Understanding of the construction industry across different verticals (general contracting, subcontracting, real estate development, etc.) is a plus</p></li>
<li><p>
A positive energy source in a fast-paced, diverse, forward-looking environment.</p></li>
</ul><p><b>
Additional Information</b></p><div></div><p><b>
Perks &amp; Benefits</b></p><p>
At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.</p>
<p><b>
About Us</b></p><p>
Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.</p><p>
We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.</p><p>
If you'd like to stay in touch and be the first to hear about new roles at Procore, join our Talent Community.</p><p>
Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact our benefits team here to discuss reasonable accommodations.</p></div>

Lead Customer Success Engineer

Sanofi

<div><p><b>Job Description:
</b></p><p><b>Customer Engagement Manager</b></p><p></p><p><b>
Position Overview</b></p><p>
The Customer Experience Manager is responsible for developing and implementing strategies that enhance customer interactions across all touchpoints. This role focuses on understanding customer needs, optimizing customer journeys, and driving initiatives that deliver exceptional experiences aligned with business objectives. The position demands excellence in execution of tactics to ensure compelling growth, combining strategic vision with meticulous implementation to drive customer satisfaction and business success.</p><p></p><p><b>
Key Responsibilities</b></p><ul><li><p>
Develop and execute the Integrated Growth Plan (IGP) with a focus on customer experience excellence, demonstrating passion for creating exceptional customer experiences that ultimately benefit patients</p></li><li><p>
Participate actively in cross-functional launch planning teams, contributing to strategy development and ensuring customer voice integration. Support the creation of launch materials, coordinate customer-facing activities, and assist in implementing successful product launches.</p></li><li><p>
Determine growth potential through data-driven analysis of customer segments and prioritize initiatives, accordingly, using forward-thinking approaches to anticipate future trends in customer expectations</p></li><li><p>
Define and implement core brand/disease initiatives that resonate with target audiences, consistently seeking new opportunities to improve customer journeys</p></li><li><p>
Create comprehensive omnichannel campaign journeys that deliver seamless customer experiences, fostering collaboration across teams to ensure integrated approaches</p></li><li><p>
Develop digital content strategies and optimize channel mix to maximize customer engagement, embracing innovative technologies and platforms</p></li><li><p>
Define and implement modular content and disease solutions tailored to specific customer personas, demonstrating creativity and adaptability in addressing diverse customer needs</p></li><li><p>
Track performance metrics and marketing effectiveness with high exigence on KPIs, continuously striving for improvement and setting ambitious benchmarks</p></li><li><p>
Manage budget planning and control (Strategic Plan, A&amp;P) to ensure efficient resource allocation, making data-driven decisions while maintaining customer focus</p></li><li><p>
Consult on Go-to-Market models that prioritize customer-centricity, advocating for user-centered design approaches in all customer-facing initiatives</p></li><li><p>
Drive excellence in tactics execution, ensuring meticulous attention to detail and consistently high-quality deliverables</p></li><li><p>
Identify opportunities for user journey improvements and process optimization based on customer feedback, demonstrating analytical thinking and creative problem-solving</p></li><li><p>
Lead cross-functional collaboration to ensure consistent customer experiences across all touchpoints, building trust and fostering open communication</p></li><li><p>
Drive research, design, prototyping, and validation of customer experience solutions, taking thoughtful risks to develop innovative approaches that address customer needs</p></li></ul><p></p><p><b>
Required Qualifications and Experience</b></p><ul><li><p>
Bachelor's degree in Marketing, Business, or related field; MBA preferred</p></li><li><p>
5+ years of experience in customer experience management, preferably in pharmaceutical or healthcare industries</p></li><li><p>
Demonstrate strategic thinking by connecting customer needs to business objectives while building and maintaining strong customer relationships</p></li><li><p>
Apply project management skills to handle multiple priorities effectively within cross-functional launch planning and execution teams</p></li><li><p>
Demonstrated success in developing and implementing customer-centric strategies that drive business growth and successful product launches</p></li><li><p>
Experience in setting high standards and delivering measurable improvements in customer satisfaction metrics and launch performance indicators</p></li><li><p>
Strong understanding of digital marketing platforms and emerging technologies that enhance customer engagement throughout the product launch process</p></li><li><p>
Proven ability to collaborate across functions and lead cross-functional teams toward shared customer goals</p></li><li><p>
Experience in analyzing customer data and translating insights into actionable strategies</p></li><li><p>
Knowledge of innovative methodologies such as scrum, lean start-up, nudge, and design thinking</p></li><li><p>
Track record of taking thoughtful risks to develop creative solutions that address customer needs</p></li><li><p>
Excellent project management skills with ability to prioritize multiple initiatives, including coordinating launch activities and events</p></li></ul><p></p><p><b>
Cross-Functional Collaboration</b></p><p>
Works closely with Medical Affairs, Brand Teams, Sales, Digital, Public Affairs, Marketing, Transformation Office, and Finance to ensure integrated customer experiences that drive business growth while delivering meaningful value to customers and patients.</p><p></p>
null</div>

Customer Engagement Manager

HR Force International

We are looking for a Customer Success Representative with hands-on experience in RegTech and Identity Verification (IDV) solutions to join our team at Programmers Force. This role will focus on building strong client relationships, ensuring smooth onboarding, and supporting customers to achieve success with our compliance and fraud-prevention technologies.
<br>The ideal candidate will understand KYC, AML, KYB, and regulatory compliance workflows and have experience working with customers in the fintech, banking, or compliance sectors. You will act as a trusted advisor, guiding customers in the effective use of our solutions while ensuring high satisfaction and retention.
<br><br>
<b>Key Responsibilities:</b><br>
<ul>
<li>Serve as the day-to-day point of contact for assigned clients.</li>
<li>Assist in onboarding and training clients on RegTech & IDV solutions.</li>
<li>Monitor customer usage and proactively support adoption of features.</li>
<li>Handle customer queries, resolve issues, and escalate to technical teams when needed.</li>
<li>Work closely with Customer Success Leads/Managers to execute client success strategies.</li>
<li>Maintain customer health metrics and prepare reports on engagement and satisfaction.</li>
<li>Collect and relay customer feedback to Product & Engineering teams for improvements.</li>
<li>Support contract renewals and upselling opportunities by ensuring customer satisfaction.</li>
</ul>
<b>Requirements:</b><br>
<ul>
<li>2–4 years of experience in Customer Success, Account Management, or Client Support within RegTech, Compliance, or ID Verification (IDV).</li>
<li>Knowledge of KYC/AML, fraud detection, compliance regulations, and ID verification processes.</li>
<li>Strong communication and problem-solving skills with a customer-first mindset.</li>
<li>Experience working with enterprise or fintech clients is highly desirable.</li>
<li>Ability to manage multiple client accounts and maintain relationships effectively.</li>
<li>Collaborative approach with the ability to work cross-functionally.</li>
</ul>


Customer Success Executive - RegTech & IDV Solutions

Explore 3535+ Customer success manager in Dubai this October. Find roles across top companies and apply now to boost your career.

3535 customer success manager jobs IN Dubai

Customer Success Manager

Customer Success Manager

Senior Customer Success Manager

Sales Account Manager

Lead Customer Success Engineer

Customer Engagement Manager

Customer Success Executive - RegTech & IDV Solutions