customer success manager

zcreatix

<div><div><div><h5 class="jobSectionHeader">Overview</h5> 
</div><div><h4 class="jobSectionHeader">Job Details</h4> 


Respond to member inquiries, requests, and platform-related issues in a timely, professional, and customer-focused manner.

Act as a key point of communication between platform users and internal teams to ensure questions and operational matters are resolved efficiently.

Review brand onboarding applications from different markets to verify compliance with platform policies, quality requirements, and marketplace standards.

Conduct routine platform audits to identify products or listings that do not meet marketplace guidelines, including reviewing user-reported cases and recommending appropriate actions.

Support designers and new partners throughout the onboarding process by assisting with account setup, documentation, and contract completion.

Maintain accurate records of customer interactions, onboarding activities, platform reviews, and case resolutions.

Coordinate with internal departments to improve platform operations, user satisfaction, and overall service quality.

Support compliance, quality assurance, and consistent communication across all platform-related activities.

Monitor recurring user concerns and provide feedback to management to help improve platform processes and customer experience.

Assist with testing new platform features, updating internal documentation, and supporting operational improvement initiatives when required. 

<h4 class="jobSectionHeader">
Job Experience Requirements</h4> 


Bachelor's degree in Business Administration, Communication, Marketing, E-commerce, or a related field.

2 to 3 years of experience in customer service, customer support, community management, or marketplace operations, preferably within an e-commerce environment.

Strong communication and interpersonal skills with the ability to build positive relationships with users and internal stakeholders.

Ability to manage multiple tasks, prioritize workload, and resolve issues accurately within established timelines.

Excellent attention to detail with a strong understanding of compliance requirements and quality standards.

Proactive, organized, and collaborative with the ability to work effectively in a fast-paced team environment.

Good computer skills and familiarity with online platforms, CRM systems, or customer support tools will be considered an advantage.

About Company: 
ZCREATIX is a modern and growth-oriented organization focused on delivering high-quality results across multiple industries. We value creativity, innovation, and teamwork, and we are looking for motivated individuals who want to grow professionally while contributing to impactful projects in a fast-paced environment.
</div></div><div></div><div><div><h5 class="jobSectionHeader">Job Nature</h5>
</div><div>Full Time
</div></div><div></div><div><div><h5 class="jobSectionHeader">Job Location</h5>
</div><div>Dubai
</div></div><div></div><div><div><h5 class="jobSectionHeader">Job Level</h5>
</div><div>Sr. Position</div></div></div><div></div>

Marketplace Compliance Executive

Cofense

<div>Reporting to the Senior Manager of Solutions Consultant Global, the Senior Solutions Consultant - International is responsible for managing strategic technical relationships and ensuring success for our phishing defense clients and will be externally facing and offer opportunities to: interact regularly with clients, deliver tailored solutions, address challenges as they arise, facilitate product adoption, and position Cofense as a trusted partner. This role will liaise internally across multiple international teams including Sales, Support, Customer Success, Solutions Engineering, Professional Services and Product Management; always with an eye for client satisfaction and development.

Essential Duties/Responsibilities
<ul>
<li>Serve as a technical point of contact and go-to advisor for strategic Cofense clients in the META, APAC and European regions</li>
<li>Develop relationships with key stakeholders within assigned accounts to understand their business and security objectives to support Cofense teams with the customer onboarding and implementation of Cofense solutions</li>
<li>Coordinate activities across Cofense Sales, Support, Implementation and Product Management teams to ensure high levels of customer satisfaction.</li>
<li>Use developed relationships to identify opportunities to grow Cofense revenue through increased product adoption.</li>
<li>Have strong technical understanding of Cofense solutions.</li>
<li>Support sales and customer success teams through the delivery of technical pre-sales support, solution demos, Proof of Concepts and health checks.</li>
<li>Contribute to the completion of technical sales documentation, such as Security Questionnaires, RFI&rsquo;s and RFP&rsquo;s</li>
<li>Contribute to the development of best practice for the implementation and value realization of Cofense solutions.</li>
<li>Ensure international implementations follow Cofense best practices and customer value is being realized.</li>
<li>Document all customer interactions in the Cofense CRM system</li>
<li>Ability to travel throughout the META, APAC and European regions as needed.</li>
<li>Provide architectural and network support related to implementing Cofense products, for the Solutions Consulting Team.</li>
<li>Technically mentor Solutions Consulting team</li>
<li>Other duties as assigned.</li>
</ul>
Knowledge, Skills and Abilities Required
<ul>
<li>High attention to detail and ability to handle multiple initiatives and priorities to completion</li>
<li>Capability to present technical information to a variety of audiences</li>
<li>History of creating rapport with customers, from technicians to C-Level executives</li>
<li>TCP/IP networking skills</li>
<li>Strong knowledge of Exchange Server/Microsoft 365, Exchange Web Services and Graph</li>
<li>Knowledge of Splunk SOAR, ServiceNow SIR and Palo Alto XSOAR/XSIAM</li>
<li>Understanding of Enterprise Email clients and Mail Infrastructure and Email security solution.</li>
<li>Familiarity with SMTP, IMAP, HTTP/HTTPS, TLS and other Internet protocols</li>
<li>Intermediate understanding of Proxies, LDAP/Active Directory, and other enterprise related technologies</li>
<li>Strong knowledge of Virtual and Cloud environments (VMWARE, AWS, Azure)</li>
<li>Strong network skills (Firewalls, Load Balancers, switches, and network interfaces)</li>
<li>Strong Linux and Windows troubleshooting - understanding basic partitioning, system services, standard logs files, and system commands</li>
<li>Excellent verbal and written communications skills</li>
<li>Scripting experience (PowerShell, Bash, Python, etc.) useful</li>
</ul>
Education and/or Experience:
<ul>
<li>Bachelor&rsquo;s Degree preferred in areas of: Mathematics, Computer Science, Information Technology</li>
<li>5+ years of direct, hands-on advanced technical experience in the areas of computer security and Windows &amp; Linux enterprise infrastructures</li>
<li>3+ years supporting customers in Technical Account Management, Pre Sales, Consulting or similar role</li>
<li>Experience using Salesforce or other CRM tracking tool</li>
<li>Technical experience in systems or network security engineering in a consulting atmosphere preferred</li>
<li>IT Security &amp; Networking certifications</li></ul> 


- Disclaimer-

The above statements are neither intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be a listing of all of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job. This job description is not a contract of employment, either express or implied. Employment with Cofense will be voluntarily entered into and your employment is considered at will. Cofense reserves the right to alter the job description at any time without notice.<h4 class="jobSectionHeader"> 
Experience</h4>
Preferred<ul><li>
2 - 4 years: Knowledge of Splunk SOAR, ServiceNow SIR and Palo Alto XSOAR/XSIAM</li><li>
Understanding of Enterprise Email clients and Mail Infrastructure and Email security solution.</li><li>
5 plus years supporting customers in , Pre Sales, Consulting, Technical Account Management or similar role</li></ul><h4 class="jobSectionHeader">
Education</h4>
Preferred<ul><li>
Bachelors or better</li></ul><h4 class="jobSectionHeader">
Skills</h4>
Preferred<ul><li>
Cybersecurity</li></ul><h4 class="jobSectionHeader">
Behaviors</h4>
Preferred<ul><li>
Functional Expert: Considered a thought leader on a subject</li></ul><h4 class="jobSectionHeader">
Motivations</h4>
Preferred<ul><li>
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization</li></ul></div>

Sr Solutions Consultant, International META & APAC (UAE Remote)

Essity

<div><h2 class="jobSectionHeader">Associate Brand Manager FEM &amp; Baby
 
</h2><h2 class="jobSectionHeader">Essity is a leading global hygiene and health company which develops, produces and sells Health &amp; Medical, Consumer Tissue, Personal Care and Professional Hygiene products and solutions which has a strong global presence. We are looking for an Associate Brand Manager to join our dynamic team in Personal Care Business Unit in Dubai, and play a pivotal role in shaping the success of the MEA region. We&rsquo;re seeking individuals who embody our core values, embrace challenges, innovate fearlessly, and thrive in a fast-paced environment. If this describes you, we&rsquo;d love to connect.
 
</h2><h2 class="jobSectionHeader">About the Role
</h2>The Associate Brand Manager will be responsible for supporting the planning, execution and evaluations of the brand marketing activities. This role includes working externally with media, creative and influencer agencies, and internally with sales, customer marketing, supply chain and finance to deliver successful product launches and campaigns.
<h2 class="jobSectionHeader">What You Will Do
</h2><ul><li>Support the (Senior) Brand Manager in driving brand performance, including market share growth, profitability, and achievement of business objectives within local markets.
</li><li>Contribute to the development and execution of annual brand plans, including ownership and management of advertising and promotion (A&amp;P) budgets.
</li><li>Lead and support brand activation and innovation campaigns, ensuring successful execution, performance tracking, and implementation of corrective actions where required.
</li><li>Manage product innovation projects from concept to launch, including business case delivery, product phase-in/phase-out activities, distribution planning, and activation strategies.
</li><li>Analyze brand performance, market trends, and consumer insights to identify opportunities and recommend actions that drive growth.
</li><li>Support the development of product portfolios, pricing strategies, and assortment recommendations in alignment with global guidelines.
</li><li>Collaborate with cross-functional and global teams to implement assortment initiatives and optimize brand performance.
</li><li>Build strong understanding of healthcare professionals, payers, clinicians, customers, and consumers to strengthen brand strategies and engagement.
</li><li>Gather and translate consumer and customer insights into actionable recommendations that enhance brand performance and customer experience.
</li><li>Contribute to the development of global communication toolkits and innovation initiatives for lead markets.
</li><li>Ensure product innovations meet local market requirements, including listing, regulatory, and tender requirements, for successful commercialization in non-lead markets.
</li><li>Monitor brand investments and performance metrics to maximize return on investment and achieve business targets.
</li></ul><h2 class="jobSectionHeader">Who You Are
</h2><ul><li>Must have a Bachelor's degree in Marketing, Business, Communications, Advertising, or a related field.
</li><li>Must have a minimum of 2 years' experience in a junior marketing, brand management, or advertising role.
</li><li>Must have experience managing external agencies, including creative, media, influencer, production, and event agencies.
</li><li>Must have experience developing and executing media plans, reviewing creative assets, providing constructive feedback, and coordinating marketing events and activations.
</li><li>Must have experience analyzing market trends, competitor activities, and consumer insights to generate actionable recommendations.
</li><li>Must have strong verbal and written communication skills, with the ability to collaborate effectively across teams and stakeholders.
</li><li>Must have fluency in both English and Arabic.
</li></ul><h2 class="jobSectionHeader">What We Can Offer You
</h2>Our purpose, Breaking Barriers to Well-Being, provides meaning to everything we do. Join us to improve well-being for people and drive positive change for society and the environment. At Essity, you'll feel valued, empowered to grow, and challenged to achieve business results in a collaborative and open atmosphere. Innovate for Good | Excel Together | Be You with Us
<h2 class="jobSectionHeader">Application End Date:
</h2>05 أغسطس 2026
<h2 class="jobSectionHeader">Job Requisition ID:
</h2>Essity263715</div>

Associate Brand Manager FEM & Baby

Airbus

<div>
 
 
 Job Description:
 
 
 
 
 To support the continuous growth of our Working-Party activities and the global Airbus fleet, we are opening a position for a
 
 Working-Party Manager (WPM)
 
 based in Dubai (United Arab Emirates).
 
 
 The Working-Party Manager is a Licensed Aircraft Engineer (LAE) holding an active EASA Part-66 AML (Aircraft Maintenance License). In this role, you will oversee working parties (technical modifications and/or repairs) on delivered aircraft by leading cross-functional teams deployed to customer sites.
 
 
 In the event of major repairs, this role may also encompass the duties of a Repair Embodiment Manager (REM), taking full accountability for the repair embodiment process from initial assessment to final release. You will provide operational and functional leadership for all on-site personnel, including spares, engineering representatives, preparators, sub-contractors, workers, and inspectors.
 
 
 
 Scope and Dimensions
 
 
 
 <ul>
 <li>
 Team Leadership: Lead and manage diverse teams of up to 30 personnel, including core working-party members and staff from manufacturing units.
 </li>
 <li>
 Project Scale: Oversee Working Parties with values up to approximately &euro;4 Million and involving up to 3,000 labour-hours.
 
 
 </li>
 </ul>
 
 Key Challenges &amp; Opportunities
 
 
 
 <ul>
 <li>
 Lead multicultural and multidisciplinary teams (Engineering, Spares, Manufacturing) on remote sites.
 </li>
 <li>
 Maintain strict adherence to EASA Part 145 or any other NAA airworthiness regulations.
 </li>
 <li>
 Keep project expenses within estimated and agreed-upon budgets while completing work to the contractual schedule.
 </li>
 <li>
 Adapt to short- and long-term travel requirements with a high degree of flexibility .
 </li>
 <li>
 Navigate specific or last-minute customer requests, successfully negotiating additional or deferred items.
 </li>
 <li>
 Undergo necessary training and qualifications to stay current with new aircraft types and updated Airworthiness Authority regulations.
 
 
 </li>
 </ul>
 
 Main Responsibilities
 
 
 
 
 Operational &amp; Project Management:
 
 
 
 <ul>
 <li>
 Manage the working party on-site, including site preparation, installation and verifying that facilities comply with internal processes.
 </li>
 <li>
 Conduct continuous safety risk assessments (dynamic assessments before, during, and after maintenance activities).
 </li>
 <li>
 Allocate tasks to staff based on required competencies and coordinate daily progress with the customer.
 </li>
 <li>
 Ensure completion of work within the agreed downtime and budget.
 </li>
 <li>
 Perform incoming inspections of parts, tools, and the aircraft.
 </li>
 <li>
 Monitor and ensure the availability of additional parts, components, tools, and consumables.
 </li>
 <li>
 Provide working-party standby support when available.
 
 
 </li>
 </ul>
 
 Airworthiness &amp; Quality Assurance:
 
 
 
 <ul>
 <li>
 Ensure the airworthiness of the aircraft for all work performed.
 </li>
 <li>
 Establish the Working Party file and issue the Certificate of Release to Service (CRS) in accordance with EASA/FAR Part 145 rules and Airbus procedures.
 </li>
 <li>
 Manage major repairs upon request, minimizing global lead time from assessment to CRS.
 </li>
 <li>
 Participate in airworthiness authority audits .
 
 
 </li>
 </ul>
 
 Stakeholder &amp; Resource Management:
 
 
 
 <ul>
 <li>
 Participate in working-party preparation (work scope, planning, resourcing, documentation, and logistics).
 </li>
 <li>
 Negotiate with resources managers, manufacturing and third parties (vendors, repair stations) to ensure the availability of competent staff (e.g., Mechanics, Avionics technicians).
 </li>
 <li>
 Negotiate and formally document any additional work requested by the customer.
 </li>
 <li>
 Ensure accurate, concise reporting and optimal monitoring of multi-skilled teams regarding both technical and human aspects.
 </li>
 <li>
 Uphold Ethics &amp; Compliance in all circumstances, including team and customer management, customs handling, and procurement.
 
 
 </li>
 </ul>
 
 Key Deliverables
 
 
 
 <ul>
 <li>
 Deliver working parties on time , within budget , and to the highest standards of safety and quality .
 </li>
 <li>
 Guarantee absolute compliance with EASA Part 145 regulations.
 </li>
 <li>
 Drive continuous improvement in procedures, forms, quality, lead times, and tooling to maximize customer satisfaction.
 
 
 </li>
 </ul>
 
 Candidate Profile
 
 
 
 
 Education &amp; Qualifications:
 
 
 
 <ul>
 <li>
 EASA Part 66 Certifying/Support Staff &ldquo;C&rdquo; and &ldquo;B1/B2&rdquo; (A background in Metallic Structure is a strong advantage).
 </li>
 <li>
 Airbus family type ratings and provide documented evidence of exercising certification privileges within the preceding two years, comprising either six continuous months of maintenance experience, 100 base maintenance days, or 180 line maintenance tasks
 </li>
 <li>
 General technical education (Technical Bachelor, BTS, or equivalent).
 </li>
 <li>
 Basic aeronautical training.
 
 
 </li>
 </ul>
 
 Technical Expertise:
 
 
 
 <ul>
 <li>
 15+ years of experience in the aeronautical industry (MRO Part-145 experience is highly preferred).
 </li>
 <li>
 Maintenance experience as Cat C and B1/B2.
 </li>
 <li>
 Type Training or equivalent experience on the Airbus Family (A380/A350 experience is a strong plus).
 </li>
 <li>
 Proven experience in managing, preparing, and planning working parties.
 </li>
 <li>
 Proficiency with extensive and highly integrated Electronic Data Processing systems.
 </li>
 <li>
 Fluent in English (reading, writing, and speaking is mandatory).
 
 
 </li>
 </ul>
 
 Core Competencies:
 
 
 
 <ul>
 <li>
 Leadership &amp; Autonomy: Strong ability to take initiative, make critical decisions, and lead teams autonomously.
 </li>
 <li>
 Communication &amp; Collaboration: Excellent interpersonal skills with the ability to coordinate diverse teams, build strong customer relationships, and negotiate effectively.
 </li>
 <li>
 Resilience &amp; Adaptability: Proven ability to thrive in a fast-paced, dynamic environment, consistently finding solutions to meet deadlines even when faced with unforeseen obstacles.
 
 
 </li>
 </ul>
 This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company&rsquo;s success, reputation and sustainable growth.
 
 
 This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company&rsquo;s success, reputation and sustainable growth.
 
 
 
 
 
 
 Company:
 
 
 
 
 
 
 Airbus Africa and Middle East FZE
 
 
 
 Employment Type:
 
 
 
 Permanent
 
 
 
 Experience Level:
 
 
 
 Professional
 
 
 
 Job Family:
 
 
 
 Customer Eng.&amp;Technical Support&amp;Services
 
 
 By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
 
 
 Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
 
 
 Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com .
 
 
 At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
</div>

Working Party Manager (LAE B1/B2/C)

Nozomi Networks

<div>
 
 Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT cybersecurity.
 
 
 We defend some of the world&rsquo;s largest organizations and critical infrastructure in more than 68 countries and we&rsquo;re just getting started. Our AI-powered cybersecurity platform secures operational technology (OT) and Internet of Things (IoT) infrastructures for enterprises and government entities across energy, manufacturing, transportation, resources, and critical infrastructure.
 
 
 
 As we expand our product portfolio and global presence, our Sales department is hiring an Account Manager. Whether our clients need fast product enhancements, onsite engineering support, or rapid deployment across continents, we deliver. We accelerate digital transformation by providing exceptional network visibility, threat detection and operational insight for OT and IoT environments.
 
 
 &nbsp;
 
 
 
 
 As the Account Manager, you will be entrusted with building and owning strong relationships with partners,&nbsp;prospects&nbsp;and customers in the&nbsp;
 
 
 region whilst evangelizing our value proposition with various stakeholders.&nbsp;Ultimately, you&nbsp;will&nbsp;be responsible for&nbsp;building high growth and repeatable business in your territory.
 
 
 &nbsp;
 
 
 
 
 This is an amazing opportunity for an up and coming sales professional who has a history of taking complete command of their territory and their responsibilities and whom want to make an impact on building the next great company. Leveraging partners to drive growth, you will also work with a Regional Sales Director, Systems Engineering, Customer Success, Product Management, Professional Services, Support, and Finance teams to open and close your deals.
 
 
 &nbsp;
 
 
 
 
 
 *This role will be covering Africa and the Levant region.&nbsp;
 
 
 
 
 
 We are looking for someone with solid proven experience in Cybersecurity Sales, who has high energy. Someone who is comfortable multitasking from prospecting through the Customer Lifecycle and generates a high volume of transactions on a monthly/quarterly basis. If this sounds like you, read on.
 
 
 &nbsp;
 
 
 
 
 
 In this role, you will:
 
 
 
 &nbsp;
 
 
 <ul>
 <li>
 
 Embody the Nozomi Networks Cultural Pillars and our mission to protect what matters most with transparency and trust
 
 
 &nbsp;
 
 </li>
 <li>
 
 Focus on new&nbsp;logo&nbsp;and new business development&nbsp;leveraging&nbsp;your network and qualifying leads for companies across multiple vertical markets in the territory to which you are assigned.
 
 </li>
 <li>
 Deliver successfully on quota targets.
 </li>
 <li>
 Build a strong pipeline of opportunities in your region from both new logo and expansion within the existing customer base.
 </li>
 <li>
 Provide accurate forecasting of quarterly bookings and business plan.
 </li>
 <li>
 Develop relationships with key stakeholders, evangelize value proposition and win renewable business.
 </li>
 <li>
 Offer a white-glove experience to customers. Be a trusted advisor for prospects and customers about the problem areas we solve. Develop expert-level knowledge of our value proposition.
 </li>
 <li>
 Meticulously orchestrate all customer activities and engagements, involving the Channel, Systems Engineering, Product Management, Customer Support, and Finance.
 </li>
 <li>
 Promptly share all customer information with internal teams using our CRM tools (SalesForce)
 </li>
 <li>
 Collaborate with Marketing for events.
 </li>
 <li>
 Secure key reference accounts in relevant verticals.
 
 &nbsp;
 
 </li>
 </ul>
 
 
 
 To be successful in this opportunity, you will have:
 
 
 
 &nbsp;
 
 
 <ul>
 <li>
 
 2+ years of proven experience within a vendor environment
 
 
 &nbsp;
 
 </li>
 <li>
 
 Hunter-mindset, with the ability to self-prospect and&nbsp;a go-getter&nbsp;personality
 
 </li>
 <li>
 Proven record of consistent, quarterly over-achievement
 </li>
 <li>
 Experience in selling Network Security products, and comfortable working in early-stage growth companies
 </li>
 <li>
 Understanding of selling SaaS in a subscription model with ACV targets
 </li>
 <li>
 Experience working with customers in the
 
 
 
 Africa and the Levant regions
 
 </li>
 <li>
 Direct Sales experience, ideally selling to industrial automation, industrial controls, and/or industrial security customers
 </li>
 <li>
 Knowledge of information security principles
 
 
 
 and networking technologies
 
 </li>
 <li>
 A background in OT/IoT with an industrial focus (Oil &amp; Gas, Utility, Manufacturing, etc.) is a plus
 </li>
 <li>
 Ability to navigate a customer, contacts and their decision-making processes
 </li>
 <li>
 Experience establishing and fostering strong Channel Partner relationships.
 </li>
 <li>
 High integrity and adept at the consultative approach of winning customer trust and selling value.
 </li>
 <li>
 Sales savvy with good communication, presentation, problem solving and persuasion skills
 </li>
 <li>
 Fluent in written and spoken English
 
 and Arabic
 
 </li>
 <li>
 A valid passport is required for travel
 
 &nbsp;
 
 </li>
 </ul>
 
 
 
 Core Competencies
 
 
 
 <ul>
 <li>
 
 Active Listening &amp; Communication
 
 </li>
 <li>
 Consultative Selling &amp; Needs Discovery
 </li>
 <li>
 Drive for Results
 </li>
 <li>
 Emotional Intelligence &amp; Empathy
 </li>
 <li>
 Objection Handling, Influencing &amp; Negotiation
 </li>
 <li>
 Planning &amp; Organizing
 </li>
 <li>
 Prospecting &amp; Lead Generation
 </li>
 <li>
 Sales Process &amp; Pipeline Management
 </li>
 <li>
 Teamwork, Collaboration &amp; Cultural Alignment
 
 &nbsp;
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 Who we are and what we stand for:
 
 
 
 Nozomi Networks is the leader in OT and IoT Cybersecurity. We protect the world's critical infrastructure, industrial and government organizations from cyber threats by providing exceptional network visibility, threat detection and operational insight. We&rsquo;re always innovating and we hire the best at what they do to ensure our customers always have access to fast product enhancements, exceptional engineering support and rapid deployment across continents.&nbsp;If you like a challenge, and value integrity and customer success, we invite you to help Nozomi Networks build the future of OT and IoT cybersecurity.
 
 
 Diversity, Inclusion and Belonging are part of our core beliefs, at Nozomi Networks. Diversity of thought, background and culture broadens our knowledge of the world and helps us learn, grow, and gain new perspectives. What makes us all different is what makes us powerful.
 
 
 
 Our Global Benefits
 
 
 
 All of our benefits are customized to the country you are based in, naturally we want to get the best out of our Nozomiers, so we provide the best benefits packages, such as:
 
 <ul>
 <li>
 Health &amp; Wellness
 </li>
 <li>
 Financial
 </li>
 <li>
 Work-Life Balance
 </li>
 <li>
 Unparalleled Flexible Time-Off
 </li>
 </ul>
 
 
 Need to know information
 
 
 
 Successful candidates will be subjected to background verification checks.
 
 
 
 Be cautious of unsolicited messages, fake email addresses, requests for money and unclear job descriptions. Report suspicious activity to authorities. Our open job opportunities and descriptions are posted on Nozomi Networks' career page. If in any doubt please apply for opportunities on our careers website here.
 
 
 
 
 If you would like to know more about our Privacy Policy, please click here. Any questions about how we process personal information, or if you would like help exercising your privacy rights please contact us using the email provided within the Privacy Policy.
 
 
</div>

Account Manager, UAE

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 179737
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Customer Service Associate &ndash; Florist | Marks &amp; Spencer
 
 
 
 
 Overview Of The Role
 
 
 
 The
 
 Customer Service Associate &ndash; Florist
 
 is responsible for delivering an exceptional customer experience while creating, maintaining, and presenting high-quality floral arrangements and fresh flower displays. The role supports day-to-day florist operations by ensuring flowers and plants are fresh, well cared for, beautifully merchandised, and available for customers in line with M&amp;S standards.
 
 
 Working as part of the M&amp;S team, you will help create a premium shopping experience by offering expert floral advice, preparing customer orders, maintaining attractive floral displays, and ensuring the florist area remains clean, organized, and visually inspiring. Success in this role is measured through customer satisfaction, quality and freshness of floral products, sales performance, waste control, and excellent store standards.
 
 
 
 What You Will Do
 
 
 
 
 Customer Service &amp; Customer Experience
 
 
 
 <ul>
 <li>
 Deliver exceptional customer service by greeting and assisting customers in a friendly, professional, and engaging manner.
 </li>
 <li>
 Provide customers with accurate advice on flower selection, arrangement options, plant care, freshness, pricing, and promotions.
 </li>
 <li>
 Handle customer enquiries and resolve basic complaints promptly, escalating issues where necessary.
 </li>
 <li>
 Build positive customer relationships that encourage repeat visits and brand loyalty.
 </li>
 <li>
 Ensure every customer receives a premium shopping experience aligned with M&amp;S service standards.
 
 
 </li>
 </ul>
 
 Florist Operations
 
 
 
 <ul>
 <li>
 Replenish fresh flowers, bouquets, and gift-ready products in line with customer requirements and M&amp;S quality standards.
 </li>
 <li>
 Review quality of flowers and plants to maintain freshness, quality, and longevity.
 </li>
 <li>
 Ensure floral displays are fully replenished, visually appealing, and available throughout trading hours.
 </li>
 <li>
 Prepare customer orders accurately, including wrapping, packaging, and protecting floral items for collection or delivery where applicable.
 </li>
 <li>
 Remove wilted, damaged, expired, or poor-quality flowers and plants from sale promptly.
 
 
 </li>
 </ul>
 
 Visual Merchandising &amp; Store Standards
 
 
 
 <ul>
 <li>
 Maintain exceptional visual standards within the florist area, ensuring displays are fresh, colorful, commercial, and inspiring.
 </li>
 <li>
 Arrange flowers, plants, bouquets, and seasonal products according to brand guidelines, promotional activity, and customer demand.
 </li>
 <li>
 Maintain cleanliness and organization of the florist counter, preparation area, display fixtures, tools, buckets, and surrounding areas.
 </li>
 <li>
 Ensure pricing, product labels, care information, and promotional signage are accurate and up to date.
 
 
 </li>
 </ul>
 
 Stock Management &amp; Inventory
 
 
 
 <ul>
 <li>
 Receive flower, plant, and florist supply deliveries, checking quality, quantities, and presentation standards.
 </li>
 <li>
 Replenish floral products efficiently while maintaining product care, freshness, and display standards.
 </li>
 <li>
 Assist with stock counts, inventory management, ordering requirements, and shrinkage control.
 </li>
 <li>
 Report stock shortages, damaged flowers, quality concerns, or supply issues to the Department Manager.
 </li>
 <li>
 Support waste reduction through effective stock rotation, freshness checks, and accurate demand planning.
 
 
 </li>
 </ul>
 
 Sales Support &amp; Commercial Performance
 
 
 
 <ul>
 <li>
 Recommend complementary products to enhance customer purchases.
 </li>
 <li>
 Support seasonal promotions and new product launches.
 </li>
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 Contribute towards achieving department sales, availability, and waste reduction targets.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful
 
 
 
 <ul>
 <li>
 Passion for delivering exceptional customer service.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong merchandising and replenishment skills.
 </li>
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 Good attention to detail and organizational skills.
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 Ability to work efficiently in a fast-paced retail environment.
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 Basic inventory management and stock rotation knowledge.
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 <li>
 Team player with a positive attitude.
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 <li>
 Ability to lift and replenish stock safely while maintaining product quality.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role
 
 
 
 <ul>
 <li>
 Experience in flower shops
 </li>
 <li>
 Experience operating POS systems is an advantage.
 </li>
 <li>
 Good verbal communication skills in English (Arabic is an advantage).
 </li>
 <li>
 Friendly, customer-focused, and able to work effectively within a team.
 </li>
 <li>
 Ability to work flexible shifts, weekends, and public holidays.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Retail
 
 
 
 Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options.
 
 
 Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;
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Customer Service Associate - Florist | Retail | M&S | UAE

CYBEX

<div>
 Key Account Manager IMEA (m/f/d)
 
 
 UAE / DUB
 
 
 CYBEX is a company that puts tomorrow&rsquo;s people at the heart of its brand. Always questioning the status quo and not afraid of challenging the establishment, CYBEX has become not just a leader in child safety but is seen as an innovative lifestyle and fashion brand for parents. We offer car seats, baby carriers, kids furniture and strollers enabling parents to keep their little ones safe in style. After growing rapidly in the last few years, we look for ambitious talent to contribute to CYBEX&rsquo;s success story.
 
 
 
 Your seat to fill:
 
 
 
 
 <ul>
 <li>
 Develop and maintain strategic business relationships with key accounts.
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 Ensure continuous sales growth by developing profitable business with assigned accounts and acquiring new customers.
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 Organize annual sales meetings to identify and establish high-potential customers.
 </li>
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 Provide ongoing support to high-value clients, ensuring premium customer service across the full product range.
 </li>
 <li>
 Identify new categories of opportunities and relay insights to Product Management.
 </li>
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 Participate in account-related marketing activities as required.
 </li>
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 Plan, agree on, and execute marketing initiatives with customers (POS, print, online).
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 Conduct regular visits to existing accounts and new prospective customers.
 </li>
 <li>
 Inform all assigned accounts about new products and services, recommending suitable solutions aligned with their business needs.
 </li>
 <li>
 Ensure strong internal coordination and collaboration with KAM, Sales Force, National Marketing, Commercial Controlling, and Logistics
 
 
 </li>
 </ul>
 
 Your stroll to CYBEX:
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in business administration, Marketing, Sales, or a related field
 </li>
 <li>
 Few years of experience in Key Account Management, Sales, or Business Development
 </li>
 <li>
 Proven track record of driving sales growth and managing key accounts successfully
 </li>
 <li>
 Strong negotiation and relationship management skills
 </li>
 <li>
 Commercially driven with solid business and financial acumen
 </li>
 <li>
 Analytical mindset with the ability to identify market and category opportunities
 </li>
 <li>
 Experience in planning and executing trade marketing and promotional activities (POS, print, online)
 </li>
 <li>
 Excellent communication and presentation skills
 </li>
 <li>
 Strong organizational skills with the ability to manage multiple accounts and priorities
 </li>
 <li>
 Team-oriented with the ability to collaborate cross-functionally
 </li>
 <li>
 Proficient in MS Office (especially Excel and PowerPoint); CRM experience is a plus
 </li>
 <li>
 Fluent in English; proficiency in Arabic. Other languages are a plus
 </li>
 <li>
 Willingness to travel
 
 
 </li>
 </ul>
 CYBEX operates globally and has employees from copious nations. If you are keen to leave your footprint in a swiftly growing business that offers plenty of opportunities to grow both on a professional and individual level, you&rsquo;ve come to the right place. You&rsquo;ll have the chance to develop your personal profile in an international environment. As part of Goodbaby International Holdings Ltd., CYBEX is dedicated to creating an inclusive working environment that encompasses diversity and equal opportunities. At CYBEX, we place great importance on our values: Imagination, Belief, Passion, Strength, Respect, and Love. These values shape our company culture and drive us to develop innovative solutions and achieve exceptional results.
</div>

Key Account Manager - IMEA (m/f/d)

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