health, safety and environment expert Jobs in Egypt

health, safety and environment expert

associate customer service specialist Jobs in Egypt

associate customer service specialist

bilingual expert | english and arabic Jobs in Egypt

bilingual expert | english and arabic

customer success specialist Jobs in Egypt

customer success specialist

customer support specialist Jobs in Egypt

customer support specialist

f b support expert

Marriott International

<div>Additional Information 
Job Number25192023 
Job CategoryFood and Beverage &amp; Culinary 
LocationThe St. Regis Cairo, 1189 Nile Corniche Downtown, Cairo, Egypt, Egypt 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Our jobs aren&rsquo;t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique &ndash; with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

F&B Support Expert

<div>Additional Information 
Job Number25191373 
Job CategoryFood and Beverage &amp; Culinary 
LocationSheraton Sharm Hotel Resort Villas &amp; Spa, Al Pasha Coast, Sharm El Sheikh, Egypt, Egypt 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Our jobs aren&rsquo;t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique &ndash; with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Mövenpick

<div>Company Description 
&quot;Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
We are seeking a visionary and goal-oriented Director of Food and Beverage to join our luxury resort in the Movenpick Aswan. As a key member of our team, you will oversee all aspects of our food and beverage operations, ensuring exceptional guest experiences while driving profitability and efficiency.<ul><li>
Develop and implement strategic plans to achieve departmental goals and maximize revenue</li><li>
Oversee the planning and execution of all food and beverage operations across multiple outlets</li><li>
Create and manage budgets, forecasts, and financial reports for the F&amp;B department</li><li>
Ensure each outlet is managed by a highly accountable team, focusing on profitability and service excellence</li><li>
Coordinate the formulation of the Annual Operating Budget, including projected revenues, expenses, and equipment needs</li><li>
Monitor all costs and implement measures to control them effectively</li><li>
Maintain strict adherence to the Department Operational Budget</li><li>
Uphold and enhance service standards across all outlets and banquet operations</li><li>
Handle guest complaints, requests, and inquiries related to food, beverage, and service with utmost professionalism</li><li>
Establish and maintain strong relationships with guests, focusing on exceptional customer service</li><li>
Ensure all Departmental Operations Manuals are prepared, updated, and followed</li><li>
Collaborate with marketing to develop and implement effective F&amp;B promotional strategies</li><li>
Stay current with industry trends and implement innovative F&amp;B concepts to maintain a competitive edge</li></ul> 

Qualifications 
<ul><li>
International experience and luxury hospitality background required.</li><li>
Minimum of five years experience in a food and beverage senior leadership role, preferably in a luxury resort setting</li><li>
Proven track record in managing large operational teams with multiple F&amp;B outlets</li><li>
Strong financial acumen with experience in budgeting, forecasting, and profit optimization</li><li>
Excellent leadership skills with the ability to build and maintain a high-performing team culture</li><li>
Outstanding communication and interpersonal skills, with the ability to interact effectively with guests, staff, and stakeholders</li><li>
Demonstrated success in developing and implementing innovative F&amp;B concepts and service standards</li><li>
Proficiency in food and beverage management software and point-of-sale systems</li><li>
In-depth knowledge of health and safety regulations in the hospitality industry</li><li>
Expertise in menu planning, food cost control, and inventory management</li><li>
Strong problem-solving skills and ability to make decisive actions in a fast-paced environment</li><li>
Fluency in English additional languages are a plus</li><li>
Passion for F&amp;B arts and current food and beverage trends</li><li>
Commitment to sustainability and responsible sourcing practices</li></ul></div>

Director of Food & Beverage

Five stars hotel

I. Job SummaryThe Director of Food &amp; Beverage functions as the strategic business leader and operational head of the entire Food and Beverage Division. This includes, but is not limited to, restaurants, bars, room service, banquet/catering facilities, and potentially the minibar program. The goal is to maximize profitability, maintain exceptional quality and service standards, and ensure brand alignment across all venues.II. Core ResponsibilitiesA. Financial Performance &amp; Strategy<ul><li>Budgeting &amp; Forecasting: Develop and manage the annual Food and Beverage budget, creating monthly forecasts to accurately predict revenue, expenses, and profitability targets.</li><li>Cost Control: Implement robust cost-control procedures for food, liquor, labor, and operating supplies (china, glass, silver, linen). Actively monitor and manage inventory levels to minimize waste and optimize profit margins.</li><li>Revenue Management: Analyze market trends, competitor pricing, and historical data to set strategic pricing for menus, catering packages, and promotions to maximize sales and revenue.</li><li>CAPEX: Recommend and justify capital expenditure (CAPEX) for F&amp;B equipment, venue renovations, and technology upgrades.</li></ul>B. Operations &amp; Quality Assurance<ul><li>Menu Development: Collaborate closely with the Executive Chef and culinary team to design and execute diverse, appealing, and cost-effective menus for all outlets (including seasonal changes and special events).</li><li>Service Standards: Establish and enforce comprehensive Standard Operating Procedures (SOPs) and service standards across all departments to ensure consistent, exceptional guest experiences aligned with the hotel brand.</li><li>Compliance: Ensure strict compliance with all local and national health, safety, food hygiene, liquor licensing, and occupational safety regulations.</li><li>Technology: Oversee the functionality and strategic use of all F&amp;B related systems, including Point of Sale (POS), inventory management, and reservations software.</li></ul>C. Leadership &amp; Team Development<ul><li>Team Oversight: Lead, manage, and motivate a diverse team of F&amp;B outlet managers, banquet managers, and administrative staff.</li><li>Talent Management: Oversee the recruitment, onboarding, training, and ongoing professional development of all F&amp;B personnel.</li><li>Performance Management: Conduct regular performance reviews, set departmental and individual goals, and hold the leadership team accountable for achieving results.</li><li>Culture: Foster a positive, collaborative, and professional working environment built on strong communication and accountability.</li></ul>D. Guest Experience &amp; Interdepartmental Collaboration<ul><li>Guest Interaction: Maintain a visible presence during peak hours, engaging with guests to solicit feedback, resolve complex complaints immediately, and ensure satisfaction.</li><li>Sales &amp; Events: Work closely with the Sales and Catering teams to coordinate all banquet and group event functions, from menu planning and contract negotiation to flawless execution.</li><li>Cross-Functional Liaison: Collaborate effectively with the General Manager, Executive Committee, and Heads of Departments (Rooms, Sales, Finance) to ensure cohesive hotel operations.</li></ul>III. Required Qualifications and SkillsCategoryQualificationsEducationBachelor&rsquo;s degree in Hospitality Management, Food Service Management, Business Administration, or a related field. An MBA is often preferred.Experience5-10 years of progressive experience in Food and Beverage operations, with at least 3-5 years in a senior leadership role (e.g., Assistant F&amp;B Director or Director) within a high-volume hotel, luxury, or multi-outlet environment.Key Skills* Financial Acumen: Strong understanding of P&amp;L management, forecasting, and cost control.* Leadership: Proven ability to lead large, diverse teams and influence outcomes.* Innovation: Ability to conceptualize and execute new F&amp;B concepts to drive local traffic and revenue.* Communication: Excellent verbal, written, and presentation skills.Job Type: Full-time

Director of Food and Beverage

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Senior Category Manager | MAF Global Solutions | Global Solutions Egypt
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 Leading a team to execute both tactical and strategic sourcing of products and services for all MAF operating companies across various countries within F&amp;B Category while ensuring alignment with strategic initiatives and plans developed in Dubai.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Support the category lead in delivering the F&amp;B strategic roadmap, annual budgets, and business-aligned priorities.
 </li>
 <li>
 Develop and execute sourcing strategies that comply with legal, policy, and business requirements.
 </li>
 <li>
 Lead complex sourcing activities for new projects, ensuring milestone achievement and timely delivery.
 </li>
 <li>
 Drive cost improvements through consolidation, standardization, and Total Cost of Ownership (TCO) analysis.
 </li>
 <li>
 Negotiate prices and finalize commercial agreements in coordination with Legal while meeting sourcing and savings targets.
 </li>
 <li>
 Analyze markets, industry trends, and spend data to identify cost drivers and strategic opportunities.
 </li>
 <li>
 Manage supplier relationships, performance, and procurement process improvements across OpCos.
 </li>
 <li>
 Lead and develop the procurement team while reporting sourcing outcomes and ensuring project alignment with F&amp;B category goals.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree required; professional procurement certifications preferred (MCIPS/CIPS/APICS), with MBA and Arabic fluency optional.
 </li>
 <li>
 15&ndash;17 years of procurement experience, including 7&ndash;10 years in a similar senior role.
 </li>
 <li>
 Strong behavioral competencies including communication, problem-solving, customer focus, influencing skills, and team management.
 </li>
 <li>
 Extensive experience in direct procurement within the F&amp;B category, including complex sourcing, major deal negotiations, spend analysis, and strategy development.
 </li>
 <li>
 Strong knowledge of procurement best practices, contract terms, legal considerations, and risk assessment.
 </li>
 <li>
 Skilled in using e-sourcing platforms and ERPs (e.g., Oracle, Ariba, Coupa) with experience in shared services procurement as a plus.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Senior Category Manager

<div>Additional Information 
Job Number25191489 
Job CategorySales &amp; Marketing 
LocationCairo Marriott Hotel, 16 Saray El Gezira Street, Cairo, Egypt, Egypt, 11211 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
The Marketing and Communications Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role focuses on showcasing Food and Beverage promotions, both to hotel guests and to local patrons. As part of the Marketing and Communication team, this role is fully connected into resources in their region; Marketing and Communication Managers liaise and build deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization. This role also gets to do a little bit of everything, from balancing traditional and digital marketing and eCommerce activities to contributing to public relations (PR) activities for the hotel. Success is measured by how well they help drive the sales and revenue strategy of the property, social media engagement and also by how effectively leveraged the resources around them are to create truly compelling marketing and communications campaigns. 
CANDIDATE PROFILE 
Education and Experience 
Required:
<ul><li>2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 4 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred</li></ul>
OR
<ul><li>4-year bachelor's degree in Marketing, Public Relations, Business, or related major; 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising agency experience preferred.</li></ul> 
CORE WORK ACTIVITIES 
Hotel Marketing and Advertising
<ul><li>Executes annual marketing plan to budget, in consultation with the GM, Food and Beverage leader, Operations leaders, Director of Marketing Communications, and cluster marketing and ecommerce teams.</li></ul>
<ul><li>Partners with Operations, Food &amp; Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.</li></ul>
<ul><li>Acts as the liaison between the marketing department and advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions.</li></ul>
<ul><li>Manages F&amp;B media schedules and verifies prompt settlement of accounts.</li></ul>
<ul><li>Partners with property Revenue Management to verify correct offer loading, verifying advertisement targeting is correctly directed at relevant consumer groups</li></ul>
<ul><li>Executes email marketing, and display advertising.</li></ul>
<ul><li>Maintains frequent, active engagement with Cluster eCommerce manager to verify alignment, pull-through, and 2-way communication about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.</li></ul>
<ul><li>Verifies all advertising for the hotel in digital channels is in alignment with brand voice.</li></ul> 
Social Media Content Management
<ul><li>Facilitates social media engagement and updating content in local digital channels (e.g., hotel website, travel sites).</li></ul>
<ul><li>Develops and executes promotions campaign in F&amp;B, weddings, spa, rooms and conferences through relevant digital and social media channels.</li></ul>
<ul><li>Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.</li></ul> 
Public Relations and Visual Asset Management
<ul><li>Develops a comprehensive PR plan per quarter along with agency and and executes post sign-off from GM.</li></ul>
<ul><li>Maintains a comprehensive list of local media contracts, with particular emphasis on food critics and bloggers.</li></ul>
<ul><li>Manages assigned accounts as per the media account management system.</li></ul>
<ul><li>Writes and distributes all press releases for property events, promotions, and outlets.</li></ul>
<ul><li>Manages the execution of hotel sponsored events, community/government relations activities, and press promotional activities.</li></ul>
<ul><li>Supports pull through of impactful PR strategy &amp; activities to drive quality press coverage through media engagement, in alignment with communications objectives.</li></ul>
<ul><li>Verifies the news clippings and other online, print, and social media mention report is completed on a monthly basis for property distribution.</li></ul>
<ul><li>Manages external vendors and media agencies; works with agency partners and continent PR leader to identify strategic media buys for their hotel(s).</li></ul>
<ul><li>Surfaces and vets PR leads from the continent PR Leader regarding which are the best media to promote the hotel.</li></ul>
<ul><li>Supports the co-ordination of photography for F&amp;B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams.</li></ul>
<ul><li>Manages photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team.</li></ul>
<ul><li>Acts as central point of contact for regionally approved local photographers for food, amenity, and property imagery; coordinates with area or cluster marketing to verify all photography adheres to brand voice.</li></ul> 
Direct Marketing and Collateral Development
<ul><li>Coordinates and executes Hotel and F&amp;B printed materials.</li></ul>
<ul><li>Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner.</li></ul>
<ul><li>Assists in the production of all property, F&amp;B display, and temporary signage in hotel public areas.</li></ul>
<ul><li>Promotes collection of competitors collateral and publicity on a monthly basis.</li></ul>
<ul><li>Manages the execution of F&amp;B direct marketing activities.</li></ul>
<ul><li>Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA).</li></ul> 
General
<ul><li>Assists and manages the development, co-ordination and execution of all communications activities with a strong emphasis on property F&amp;B promotions and campaigns.</li></ul>
<ul><li>Helps with the publication of hotel&rsquo;s newsletter(s).</li></ul>
<ul><li>Supports communications duties and functions as deemed necessary.</li></ul>
<ul><li>Assists in the liaison and execution of joint F&amp;B promotions.</li></ul>
<ul><li>Works with eCommerce to verify the Hotel&rsquo;s website and related websites are updated on a regular basis.</li></ul>
<ul><li>Partners with Director of Marketing to create marketing plan aligned to hotel sales and revenue strategy.</li></ul>
<ul><li>Provides training and marketing leadership and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders.</li></ul>
<ul><li>Coordinates with property and above property eCommerce and Revenue Management teams to report success of property marketing and eCommerce performance.</li></ul>
<ul><li>Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Marketing Manager

koinz

<div><h2 class="jobSectionHeader">Account Manager &ndash; Role Brief</h2>
Our Account Management team owns and manages our restaurant relationships. As a Junior Account Manager, you will support in managing and growing our partner restaurant accounts. You will assist in daily communication, coordination, and follow-up with partners to ensure they receive the support they need. This role is ideal for someone early in their account management career who is proactive, eager to learn, and excited to grow within the F&amp;B tech industry.<h2 class="jobSectionHeader">
What you will be working on here in Koinz:</h2><ul><li>
Support the Account Management team in managing and nurturing relationships with assigned partner restaurants.</li><li>
Act as a day-to-day point of contact for clients, ensuring timely follow-ups and clear communication.</li><li>
Coordinate with internal teams (sales, advertising, product, and operations) to ensure client requests and needs are handled efficiently.</li><li>
Assist in responding to client inquiries and help resolve issues with guidance from senior team members.</li><li>
Help prepare account performance reports and share insights with relevant stakeholders.</li><li>
Contribute to identifying growth opportunities within existing accounts through upselling and cross-selling.</li><li>
Participate in client onboarding processes, training sessions, and product walkthroughs.</li><li>
Provide general support on account-related tasks to ensure smooth and quality service delivery.</li></ul><h2 class="jobSectionHeader">
What you will need to fit in this position:</h2><ul><li>
1&ndash;2 years of experience in account management, customer success, sales, or a related field (fresh graduates with strong internship experience are also welcome).</li><li>
Basic understanding of CRM systems and customer management workflows.</li><li>
Good analytical skills and comfort working with spreadsheets (Excel / Google Sheets).</li><li>
Strong communication skills in both Arabic and English.</li><li>
Ability to manage multiple tasks, stay organized, and follow up consistently.</li><li>
A proactive attitude, willingness to learn, and strong teamwork spirit.</li><li>
Previous experience in the F&amp;B or tech industry is a plus, but not required.</li><li>
Familiarity with the KSA market is an advantage, but not mandatory.</li></ul>
xNAGYWq6Ho</div>

Sales Account Manager

Explore 1960+ F b support expert in Egypt this December. Find roles across top companies and apply now to boost your career.

1960 f b support expert jobs IN Egypt

F&B Support Expert

F&B Support Expert

Director of Food & Beverage

Director of Food and Beverage

Senior Category Manager

Marketing Manager

Sales Account Manager