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food and beverage operations manager

Hilton

<div>Cluster Food and Beverage Manager
A Food and Beverage Manager is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. 
 
 
What will I be doing? 
As a Food and Beverage Manager, you are responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Manage all Food and Beverage Outlet operations</li>
<li>Maintain exceptional levels of customer service</li>
<li>Ensure compliance of brand standards</li>
<li>Recruit, manage, train and develop the Food and Beverage team</li>
<li>Manage guest queries in a timely and efficient manner</li>
<li>Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll</li>
<li>Set departmental targets and objectives, work schedules, budgets, and policies and procedures</li>
<li>Develop menus with other members of Food and Beverage team</li>
<li>Accountable for monthly stock takes</li>
<li>Incentivise team members to maximize sales and revenue</li>
<li>Carry out annual and mid-year appraisals with Managers under your responsibility</li>
<li>Evaluate guest satisfaction levels with a focus on continuous improvement</li>
<li>Ensure communication meetings are conducted and post-meeting minutes generated</li>
<li>Be environmentally aware</li>
<li>Assist other departments wherever necessary and maintain good working relationships</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li></ul>
What are we looking for? 
A Food and Beverage Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Management and/or supervisory Food and Beverage experience</li>
<li>Able to meet financial targets</li>
<li>Ability to comply with all Food and Beverage brand standards</li>
<li>Ability to work under pressure</li>
<li>Excellent grooming standards</li>
<li>Willingness to develop team members and self</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work on your own or in teams</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Degree in relevant area</li>
<li>Passion for delivering exceptional levels of guest service</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Cluster Food and Beverage Manager

Marriott International

<div>Additional Information 
Job Number25163868 
Job CategoryFood and Beverage &amp; Culinary 
LocationRiyadh Marriott Hotel, 8333 King Saud Road, Riyadh, Saudi Arabia, Saudi Arabia, 12622 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Developing and Maintaining Budgets
<ul><li>Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.</li></ul>
<ul><li>Maintains a positive cost management index for kitchen and restaurant operations.</li></ul>
<ul><li>Utilizes budgets to understand financial objectives.</li></ul> 
Leading Food and Beverage Team
<ul><li>Manages the Food and Beverage departments (not catering sales).</li></ul>
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Oversees all culinary, restaurant, beverage and room service operations.</li></ul>
<ul><li>Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.</li></ul>
<ul><li>Provides excellent customer service to all employees.</li></ul>
<ul><li>Responds quickly and proactively to employee's concerns.</li></ul>
<ul><li>Provides a learning atmosphere with a focus on continuous improvement.</li></ul>
<ul><li>Provides proactive coaching and counseling to team members.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Monitors and maintains the productivity level of employees.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish work.</li></ul>
<ul><li>Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li></ul>
<ul><li>Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides excellent customer service.</li></ul>
<ul><li>Responds quickly and proactively to guest's concerns.</li></ul>
<ul><li>Understands the brand's service culture.</li></ul>
<ul><li>Drives alignment of all employees, team leaders and managers to the brand's service culture.</li></ul>
<ul><li>Sets service expectations for all guests internally and externally.</li></ul>
<ul><li>Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.</li></ul>
<ul><li>Verifies all banquet functions are up to standard and exceed guest's expectations.</li></ul>
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.</li></ul> 
Managing and Conducting Human Resource Activities
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Conducts performance reviews in a timely manner.</li></ul>
<ul><li>Promotes both Guarantee of Fair Treatment and Open Door policies.</li></ul>
<ul><li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li></ul>
<ul><li>Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li></ul>
<ul><li>Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.</li></ul> 
Additional Responsibilities
<ul><li>Complies with all corporate accounting procedures.</li></ul>
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluates results to choose the best solution and solve problems.</li></ul>
<ul><li>Drives effective departmental communication and information systems through logs, department meetings and property meetings.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Food & Beverage Manager

Dar al-Layal Food

Job Vacancy &ndash; Sales Manager (Food &amp; Beverage Sector)Sales Manager Location: Riyadh Full-timeRequirements:<ul><li>Minimum 6 years of proven experience in Sales Management, specifically in the Food &amp; Beverage (F&amp;B) sector.</li><li>Strong leadership and team development skills.</li><li>Ability to analyze the market and develop strategic sales plans.</li><li>Fluent in English (spoken and written).</li></ul>Key Responsibilities:<ul><li>Develop and implement strategic sales plans aligned with company goals.</li><li>Build and maintain strong relationships with key clients.</li><li>Lead, mentor, and manage the sales team to meet performance targets.</li><li>Monitor market trends and analyze sales reports and competitors.</li><li>Collaborate with marketing on promotional campaigns.</li><li>Ensure adherence to pricing policies and contract terms.</li><li>Provide regular performance reports to senior management.</li></ul>Job Type: Full-timePay: &#65020;9,000.00 - &#65020;11,000.00 per month

Sales Manager (Food & Beverage Sector)

TGP International

<div><h3 class="jobSectionHeader">Job title: Operations Director</h3><h3 class="jobSectionHeader">
Department: F&amp;B Operations Location: TGP International-KSA</h3>
 Report to: Country Director KSA
 Subordinate:Ops Managers- F&amp;B Managers
Job Summary
 If you are a dynamic and result-driven professional, we have an exciting opportunity for you as Operations Director. The Operations Director at TGP leads our food and beverage operations, concept development, F&amp;B Ops consultancy for new projects and openings. The successful candidate will be responsible for developing and implementing F&amp;B strategies, managing budgets, and overseeing daily operations to ensure exceptional customer Key responsibilities include leading and coaching the team, monitoring KPIs, maintaining relationships with stakeholders and Clients, Brand Curation, and ensuring quality control. The manager oversees multiple projects, focusing on profitability and smooth operations while developing the team to achieve high customer satisfaction. Additionally, as part of the management team, contribute to company policies and maintain open communication with the management team, the Country Director, and the company support office. 
Duties/Responsibilities:
1. F&amp;B Ops Consultancy
<ul><li>You will be responsible for designing and implementing F&amp;B projects as per Clients Scope of work and deliverables, project plan timeline and resource allocation ensuring timely execution and adherence to quality standards.</li>
<li>Involves addressing operational challenges, Review of Feasibility Study Costing pack: CAPEX &amp; OPEX review resolving customer complaints and making strategic decisions to enhance the overall F&amp;B experience.</li>
<li>Working closely with cross -Functional TGP team marketing, finance, advisory, branding and operations teams to align F&amp;B strategies with overall business objectives and ensure seamless integration of F&amp;B services.</li>
<li>Providing guidance and mentorship to F&amp;B staff, fostering a culture of excellence, and leading by example to drive operational efficiency and team performance.</li>
<li>Process Improvement and Innovation: Continuously evaluating F&amp;B processes, identifying areas for improvement, and implementing innovative strategies to enhance guest satisfaction and drive revenue growth.</li>
<li>Technical or Customer-Facing Responsibilities: Engaging with customers to gather feedback, conducting food tastings, and ensuring that service standards meet or exceed customer expectations.</li>
<li>Responsible for TGP Deliverables for different projects that vary based on Clients SOW:</li>
</ul><ul><li>Present a briefing workshop document to include:</li><li>Brand standards vs current operations gap analysis
</li><li>Brand standards vs Sequence of Service gap analysis</li><li>Analysis of key findings (from site visits &amp; interviews)</li><li>Mystery Dinner scores &amp; analysis
</li><li>Current KPIs performance assessment results
</li><li>SWOT Analysis of current operations</li><li>Initial Operational recommendations</li></ul>
 2. Maintaining Standard Operations Procedures
a. Ensure that all policies and procedures are followed at most F&amp;B operated sites as per TGP Ops Operations manual.
b. Never change any policies, standards, or specifications of the operation without the prior approval of the senior Leadership management approval.
c. Accept full responsibility for a change in policy, standards, and specifications of operations.
d. Be committed to implementing all necessary manuals, checklists, audits, and production standards, understanding that they have been developed to enhance the brand.
3. Brand Curation
a. Conduct a full review of all Key KPIs, customer feedback, and Market trends in 2025-2026
b. Set target brands, cuisines, Barnd mix
<ul><li>Maintain strong relationships with all F&amp;B operators in the market
</li><li>Update market list of brands mix on monthly basis
</li><li>Develop a proposed plan and implement a business strategy plan by a quarter yearly.</li>
</ul>
4. Decision Making &amp; Reporting
a. Conduct Pod F&amp;B operator's performance on a weekly-monthly basis
b. Conduct monthly mystery shopper audits, quality audits, and service period reports<ul>
<li>
Monthly P&amp;L review
</li><li>Monthly action plan- Updates and areas of improvement to achieve company goals and targets.</li>
<li>Conduct weekly meetings with stakeholders
</li></ul>5. H&amp;S -Cleaning-Maintenance
a. Ensure the H&amp;S manual and SOPs are followed by all F&amp;B operators across TGP operated sites.<ul><li>
Conduct monthly H&amp;S audit reports with the Hygiene manager and third-party audit</li></ul>
c. c. Ensure that the deep cleaning schedule and checklists are conducted according to the calendar. Through training employees, achieve company targets in the appearance of their outlet, its sanitization, and cleanliness. Ensure that his/her outlet is impeccably clean, pleasant, and tidy.
<ul><li>Be responsible for repairing and maintaining all equipment within an acceptable budget, using maintenance sheets and checklists, and implementing a preventive maintenance program.</li></ul>
e. Ensure that the furniture and fixtures in his/her branch are clean and in good condition. Report any deterioration as quickly as possible.
<ul><li>Keep up the equipment value after long years of use, especially kitchen equipment.
</li></ul>6. Guest Service Quality
a. Ensure that all guests feel welcome and are given responsive, friendly, and courteous service always according to the standards set for clearance across all seating areas indoors and outdoors at F&amp;B Operated sites under TGP.
b. Fill in where needed to ensure that guest service standards are properly met.
<ul><li>Develop a local loyal guest database and reply to all feedback across all social media platforms</li>
<li>Verify that the guest receives the food and beverage quality set by Sops standards from all F&amp;B operators inside the food hall.
</li><li>c. Participate in resolving all customer complaints, no matter how minor. Never think that wowing customers is only through offers.
</li><li>Personally, visit all guests&rsquo; tables and ensure that they are enjoying a great experience at their restaurant.
</li><li>Control crowd management and traffic across all Pods and inside the food hall.</li>
<li>Ensure you score above 4.7 or above 5 for guest feedback across all social media platforms.</li></ul> 
7. General Ops Management
a. Overseeing and coordinating the activities of different departments within the organization.
b. Implement business strategies to achieve organizational goals and targets.
c. Collaborate with department heads to ensure effective and efficient operations across all business areas.
d. Establish and maintain strong relationships with clients, partners, and stakeholders.
e. Monitor and evaluate the performance of employees, providing guidance, coaching, and support as needed.
f. Support in recruiting, selecting, training, and developing staff members.
g. Conduct regular meetings and communicate goals, objectives, and policies to employees.
h. Implementing and enforcing health and safety regulations to maintain a safe working environment.
i. Identify areas for improvement and recommend solutions to enhance productivity and customer satisfaction.
j. He/she is responsible for checking the quality of the food and beverage products received at the main receiving areas per the agreed brands on the market list for each pod.
k. Ensure all Received products are stored in their designated locations (dry store, cold rooms, and freezers) properly and safely.
l. Ensure that all food and beverage products are consistently prepared and served according to the Pods standards cuisine recipes, portioning, cooking, and service standards.
m. Periodically random checks across all Pods cuisines ensure a constant flow of food and beverage items. (check expiry dates, spoiled produce, and report as necessary)
n. Have a keen eye for detail and be constantly aware of the &ldquo;total picture&rdquo; within the F&amp;B Operated sites by TGP
o. Supervise all processing and cooking operations by doing random checks across all F&amp;B Operated sites.
8. Financial Responsibility
<ul><li>Actively participate in making F&amp;B OPS department a profitable operation and constantly find ways to always maximize revenues. Be creative and always eager to come up with new ideas and areas of improvement in cost reduction.</li>
<li>Responsible budgeting, financial planning, and cost control to ensure profitability.</li>
<li>Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with company policy and procedure.
</li><li>Scheduling labor as required by anticipating business activities while ensuring that all positions are staffed when and as needed and that labor cost objectives are met.</li>
<li>Actively participate in defining and planning for the F&amp;B Ops department budget.</li>
<li>Know the actual figures versus budget for sales and costs. Receive from the CD all the data needed to reduce and achieve preset targets.
</li></ul>Requirements
1. Required Skills/Knowledge/Abilities:
<ul><li>Strong leadership abilities with the ability to motivate and inspire a team.</li><li>Excellent communication and interpersonal skills to effectively collaborate with colleagues, employees, and external stakeholders.</li><li>Proven problem-solving and decision-making skills to address challenges and make sound judgments.</li><li>Exceptional time management and organizational skills to prioritize tasks and meet deadlines.</li><li>Sound business acumen with a comprehensive understanding of all operational aspects.</li><li>Proficiency in business software applications, including productivity tools, project management software, and financial analysis software.</li><li>Ability to work well under pressure and adapt to changing circumstances.</li><li>Strong analytical skills to assess data and make data-driven decisions.</li><li>Attention to detail and commitment to maintaining high-quality standards.</li><li>Ability to multitask and manage multiple priorities simultaneously.</li><li>EPOs
</li><li>P&amp;L Reporting
</li><li>Local and International competitor knowledge of Food &amp; Beverage Products</li><li>Specific brand cuisine &amp; service standards
</li><li>Restaurant marketing promotions
</li><li>Ability to read and analyzing financial reports: P&amp;L, cost control reports or others
</li><li>Recruiting &amp; Disciplinary &amp;Training &amp; Coaching ability &amp; Development</li><li>Budgeting &amp; forecasting
</li><li>KSA Labor Laws and dispensary procedures
</li><li>Preparing reports &amp; presentations
</li><li>Evaluating Team members
</li></ul>2. Qualifications And education Requirements
A Bachelor/TS/BS degree or equivalent education in Luxury Hospitality Management, Culinary Arts, or related field, culinary science is required.
3. Work experience
Must have at least 10 years of experience in the food services industry with at least 7 years in the same position, while experience in a multi-unit food service company or high-end casual dining venue is also preferred.
Benefits
TGP International Employee Benefits:
Five-Day Work Week: Standard Monday to Friday schedule.
Hybrid Work Arrangement: Three days in the office and two days working remotely.
Incentive Plan: Company incentive scheme offering up to 10%&mdash;5% for introductions and 5% for successful closures.
Annual Leave: 22 working days of paid annual leave, excluding weekends.
Remote Work Flexibility: One additional week per year to work remotely from your home country, which can be combined with up to two consecutive weeks of annual leave.
Coaching &amp; Mentoring: Structured professional development through a dedicated coaching and mentoring program.
Annual Company Gathering: A global team event bringing together employees from all offices.
Employee Recognition Program: Regular recognition initiatives celebrating outstanding performance and contributions.</div>

Ops Managers- F&B Managers

Confidential

Our Group is seeking an experienced and passionate Operations Manager (Specialty Coffee) to lead our specialty coffee division in Riyadh, Saudi Arabia. This is a FULL TIME position for a dedicated professional who will oversee all aspects of our coffee operations, from supply chain management to customer service. The ideal candidate will be a strategic leader with a deep understanding of the specialty coffee industry, committed to driving operational excellence, maintaining the highest quality standards, and fostering a positive team culture. You will be instrumental in ensuring the efficiency, profitability, and growth of our coffee business. Responsibilities &nbsp;<ul><li>Oversee the day-to-day operations of all specialty coffee outlets, ensuring seamless execution and adherence to brand standards.</li><li>Develop, implement, and refine operational policies and procedures to enhance efficiency, productivity, and service quality.</li><li>Manage the entire supply chain, including the sourcing of high-quality coffee beans, vendor relationships, and inventory control for all supplies.</li><li>Lead, train, and mentor a team of baristas and support staff, promoting a culture of continuous improvement and passion for coffee.</li><li>Ensure strict compliance with all health, safety, and food hygiene regulations.</li><li>Manage budgets, analyse financial performance, control costs, and implement strategies to maximise profitability.</li><li>Uphold an exceptional level of customer service, ensuring a premium experience for every guest.</li><li>Collaborate with the marketing team to support promotional activities and contribute to the development of new products and services.</li><li>Implement and maintain rigorous quality control standards for all beverages and food items served. &nbsp;</li></ul>Qualifications &nbsp;<ul><li>Proven experience in an operations management role, specifically within the specialty coffee or premium food and beverage sector.</li><li>In-depth knowledge of coffee, from bean-to-cup, including sourcing, roasting profiles, and various brewing methods.</li><li>Strong leadership, team management, and interpersonal skills with the ability to inspire and motivate a team.</li><li>Excellent financial acumen, with demonstrable experience in budgeting, P&amp;L management, and cost control.</li><li>Exceptional organisational, problem-solving, and decision-making abilities.</li><li>Outstanding written and verbal communication skills.</li><li>A genuine passion for the specialty coffee industry and a steadfast commitment to quality.</li><li>A degree in Business Administration, Hospitality Management, or a related field is highly desirable.</li></ul> Benefits &nbsp;<ul><li>A competitive salary package commensurate with experience.</li><li>Opportunities for professional growth and career development within a reputable group.</li><li>A dynamic, collaborative, and supportive work environment.</li><li>Comprehensive health insurance and other benefits.</li></ul>&nbsp;

Operations Manager (Specialty Coffee)

Hyatt Place Riyadh Al Sulaimania

<div>
 
 
 Description
 
 
 
 
 
 
 We are seeking a highly motivated and results-driven Assistant Manager - Food &amp; Beverage to join our dynamic team. This pivotal supervisory role is essential for ensuring the smooth daily operation of our F&amp;B outlet, focusing equally on guest satisfaction, financial performance, and team development.
 
 
 
 
 
 If you are passionate about hospitality, possess strong leadership skills, and are ready to uphold the highest brand standards, we invite you to help us deliver memorable experiences every day.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 
 As an
 
 Assistant Manager - Food &amp; Beverage
 
 , your key responsibilities will include:
 
 
 
 
 <ul>
 <li>
 Lead daily outlet operations, ensuring the delivery of exceptional guest service and prompt resolution of all customer inquiries and complaints.
 </li>
 <li>
 Assist the Outlet Manager in achieving operational excellence by implementing minimum brand standards and maintaining a clean, organized, and hygienic environment.
 </li>
 <li>
 Contribute directly to the outlet&rsquo;s financial success by maximizing employee productivity, managing utility/payroll costs, and supporting revenue goals.
 </li>
 <li>
 Take an active role in personnel management, including scheduling, conducting training, coaching team members, and ensuring high standards of punctuality and appearance.
 </li>
 <li>
 Assist with local marketing and promotional initiatives to enhance business awareness and volume.
 </li>
 <li>
 Ensure full adherence to all financial record-keeping, licensing, health, and safety regulations.
 </li>
 </ul>
 
 
 
 
 
 Core Requirements:
 
 
 
 
 
 <ul>
 <li>
 Proven experience in Food &amp; Beverage operations, preferably in a hotel or high-volume outlet.
 </li>
 <li>
 Demonstrated ability to Promote Teamwork and Collaboration and manage a diverse workforce effectively.
 </li>
 <li>
 Exceptional skills in Customer Focus and building positive guest and colleague relationships.
 </li>
 <li>
 Strong ability to Communicate Effectively and handle issues with courtesy and efficiency.
 </li>
 <li>
 Financial acumen related to inventory management, cost control, and revenue reporting.
 </li>
 <li>
 Deep knowledge of food and beverage products, including the ability to recommend pairings and upsell items.
 </li>
 </ul>
 
 
 
 
 
 Why Hyatt Place?
 
 
 
 
 
 
 Our purpose is
 
 &ldquo;We care for people so they can be their best.&rdquo;
 
 
 
 At Hyatt, care comes from a place of empathy and authentic human connection. We create personal experiences for our colleagues and guests by valuing them as unique individuals.
 
 
 
 
 
 Our values guide everything we do:
 
 
 
 
 <ul>
 <li>
 
 Respect
 
 &ndash; We value diverse perspectives and promote inclusivity.
 </li>
 <li>
 
 Integrity
 
 &ndash; We act honestly and responsibly in every decision.
 </li>
 <li>
 
 Inclusion
 
 &ndash; We create an environment where everyone can succeed.
 </li>
 <li>
 
 Empathy
 
 &ndash; We show compassion, listen deeply, and treat others with kindness.
 </li>
 <li>
 
 Experimentation
 
 &ndash; We stay curious, embrace ideas, and innovate to improve.
 </li>
 <li>
 
 Wellbeing
 
 &ndash; We prioritize self-care and positive workplace connections.
 </li>
 </ul>
 
 
 
 
 At Hyatt Place, our people feel supported, engaged, and proud of where they work. If you&rsquo;re ready to take your F&amp;B career to the next level and make an impact, we invite you to apply now!
 
</div>

Assistant Manager – Food & Beverage

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25143076
 
 
 
 Job Category
 
 Food and Beverage &amp; Culinary
 
 
 
 Location
 
 W Riyadh - KAFD, Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, Saudi Arabia, 13519VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Managing Day-to-Day Operations
 
 
 
 <ul>
 <li>
 Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
 </li>
 <li>
 Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
 </li>
 <li>
 Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
 
 
 </li>
 </ul>
 
 Leading Food and Beverage Team
 
 
 
 <ul>
 <li>
 Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
 </li>
 <li>
 Encourages and builds mutual trust, respect, and cooperation among team members.
 </li>
 <li>
 Serves as a role model to demonstrate appropriate behaviors.
 </li>
 <li>
 Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
 </li>
 <li>
 Develops specific goals and plans to prioritize, organize, and accomplish your work.
 </li>
 <li>
 Ensures and maintains the productivity level of employees.
 </li>
 <li>
 Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
 </li>
 <li>
 Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
 </li>
 <li>
 Ensures compliance with all applicable laws and regulations.
 </li>
 <li>
 Ensures compliance with food handling and sanitation standards.
 </li>
 <li>
 Ensures staff understands local, state and Federal liquor laws.
 </li>
 <li>
 Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
 </li>
 <li>
 Establishes guidelines so employees understand expectations and parameters.
 </li>
 <li>
 Monitors alcohol beverage service in compliance with local laws.
 
 
 </li>
 </ul>
 
 Ensuring Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Provides services that are above and beyond for customer satisfaction and retention.
 </li>
 <li>
 Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
 </li>
 <li>
 Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
 </li>
 <li>
 Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
 </li>
 <li>
 Empowers employees to provide excellent customer service.
 </li>
 <li>
 Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
 </li>
 <li>
 Handles guest problems and complaints.
 </li>
 <li>
 Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
 </li>
 <li>
 Ensures corrective action is taken to continuously improve service results.
 </li>
 <li>
 Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
 </li>
 <li>
 Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).
 
 
 </li>
 </ul>
 
 Managing and Conducting Human Resource Activities
 
 
 
 <ul>
 <li>
 Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
 </li>
 <li>
 Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
 </li>
 <li>
 Ensures employees are treated fairly and equitably. Strives to improve employee retention.
 </li>
 <li>
 Ensures employees receive on-going training to understand guest expectations.
 </li>
 <li>
 Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
 </li>
 <li>
 Strives to improve service performance.
 </li>
 <li>
 Ensures recognition is taking place across areas of responsibility.
 
 
 </li>
 </ul>
 
 Additional Responsibilities
 
 
 
 <ul>
 <li>
 Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
 </li>
 <li>
 Analyzes information and evaluating results to choose the best solution and solve problems.
 </li>
 <li>
 Assists servers and hosts on the floor during meal periods and high demand times.
 </li>
 <li>
 Recognizes good quality products and presentations.
 </li>
 <li>
 Supervises daily shift operations in absence of Assistant Restaurant Manager.
 </li>
 <li>
 Oversees the financial aspects of the department including purchasing and payment of invoices.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Latino Restaurant Manager

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