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customer service representative Jobs in Dubai

customer service representative

food service worker

Republica Investments

<p>Job Location</p>
 
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 <p> <span>Dubai, <br> United Arab Emirates</span> </p>
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 <p> <span>2 to 5 years</span> </p>
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 <p> <span>Diploma; Graduate</span> </p>
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 <p>Job Function</p>
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 <p> <span>Chefs / F&amp;B / Housekeeping / Front Desk<br> </span> </p>
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 <p>Skillset</p>
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 <p> <span>Food Service and Food &amp; Beverage industry experience</span> </p>
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 <p>Preferred Jobseekers</p>
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 <p>Jobseekers from any country</p> 
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<span>Food Runner<br> <br>Job Location : Dubai, United Arab Emirates<br> <br><b>Job Details :</b><br> <br>  Experience as an Expeditor in a food service environment<br>  Strong Communication and Customer Service skills<br>  Knowledge and experience in Food Service and Food &amp; Beverage industry<br>  Ability to work efficiently in a fast-paced environment<br>  Excellent organizational skills and attention to detail<br>  Flexibility to work various shifts, including evenings, weekends, and holidays<br>  High school diploma or equivalent qualification is preferred<br>  Previous experience in a similar role is a plus</span>
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Food Runner

IHG Hotels & Resorts

<b><br>Job Title<br>Food and Beverage Server   All-Day Dining (Sirocco)   Holiday Inn &amp; Suites Dubai Festival City   Dubai, UAE<br>Job Description<br>Food and Beverage Server   All-Day Dining (Sirocco)   Holiday Inn &amp; Suites Dubai Festival City   Dubai, UAE<br> <br>Role Summary</b><br>IHG Hotels &amp; Resorts is seeking a passionate Food and Beverage Server to join the All-Day Dining Outlet Sirocco at Holiday Inn &amp; Suites Dubai Festival City. In this role, you will deliver high-quality service, ensuring guests enjoy memorable dining experiences. From greeting guests warmly to handling orders and promoting menu specials, you will play an important role in enhancing guest satisfaction in one of Dubai s most vibrant hospitality destinations.<br> <br><b>Job Details<br>Location: United Arab Emirates<br>Location: Dubai<br>Industry: Food Services / Hospitality<br>Function: Food Preparation / Service<br>Gender: Any<br>Candidate Nationality: Any<br>Candidate Preferred Location: Any<br>Job Type: Full-time<br> <br>What You ll Do</b><br> <br>* Greet and seat guests, providing a welcoming and attentive dining experience<br>* Set up tables, polish glassware, flatware, and prepare stations for service<br>* Take food and beverage orders accurately and process them promptly<br>* Explain daily specials, upsell menu items, and promote cocktails and beverages<br>* Serve meals and beverages to brand standards while ensuring guest comfort<br>* Prepare and serve coffee, tea, and cocktails in line with service guidelines<br>* Handle guest payments and process transactions efficiently<br>* Maintain cleanliness in service areas, reset tables, and ensure the outlet remains organized<br>* Address guest concerns or complaints calmly and take corrective action<br>* Work closely with colleagues to ensure seamless food and beverage service<br> <br><b>Ideal Profile<br></b> <br>* Previous experience in food and beverage service is preferred but not required<br>* Strong communication skills with a warm and inviting personality<br>* Team player with the ability to multitask in a fast-paced environment<br>* Flexible to work shifts, including nights, weekends, and holidays<br>* Positive attitude with a passion for food, beverages, and customer service<br>* Basic organizational and operational skills in restaurant service<br>

Food and Beverage Server

SOFITEL

<div><b>Job Description</b></div> <br> <p> <strong>The Position</strong> </p> <p>To provide prompt and courteous F&amp;B service to the Hotel s guests.</p> <p> <strong>KEY ROLES &amp; RESPONSIBILITIES</strong> </p> <ul> <li>Read daily events, to acknowledge any VIP s arrivals.</li> <li>Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked</li> <li>Present children's menus when appropriate, and describe specials and alternative cuisine</li> <li>Serve and clear food and beverage items in an unobtrusive and professional manner</li> <li>Utilize the POS system to ring up sales, print checks, close checks and complete cash-out procedures</li> <li>Carry trays, bus and reset tables with linen, china, glass and silver</li> <li>Ascertain guests  satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolved</li> <li>Follow cash and credit card procedures according to the guidelines of the accounting department</li> <li>Maintain a clean, neat and orderly restaurant throughout service</li> <li>Polish silver, refill salt, pepper and sugar, creamers, etc</li> <li>Ensure that work station is stocked with appropriate condiments at all times</li> <li>Report any guest comments regarding food and beverage to manager</li> <li>Conscientious handling and maintenance of operating equipment</li> <li>Learn and adhere to safety, sanitation and hygiene policies</li> <li>Maintain good working relationships with colleagues, and all other departments</li> <li>Maintain complete knowledge of all F&amp;B services, outlets and hotel services/features</li> <li>Perform opening/closing side duties as assigned and set all tables according to standards</li> <li>Report to manager any kinds of deviation from set standard and procedures</li> <li>Ensure that all service and storage areas are kept safe and clean</li> <li>Help minimize waste, neglect, breakages and mishandling of supplies and equipment</li> <li>Carry out light cleaning and maintenance of the outlet</li> <li>Assist other Food &amp; Beverage Outlets in their operations during peak hours if needed</li> </ul> <br> <div><b>Qualifications</b></div> <br> <p> <strong>PERSONAL ATTRIBUTES</strong> </p> <ul> <li>Average reading, writing and oral proficiency in the English language</li> <li>Must be well presented and professionally groomed at all times</li> <li>Able to account and handle cash effectively and efficiently</li> <li>Good communication and customer contact skills; good problem resolution skills</li> <li>Basic F&amp;B product knowledge</li> <li>Team player with strong interpersonal skills and attention to detail</li> </ul> <p> <strong>QUALIFICATIONS</strong> </p> <ul> <li>Secondary education</li> </ul> <p> <strong>EXPERIENCE</strong> </p> <ul> <li>Minimum 1-year food and beverage serving experience</li> <li>Previous public contact and/or cashiering experience</li> </ul>

Waitress

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25169726<br>
<b>Job Category</b>Food and Beverage &amp; Culinary<br>
<b>Location</b>W Dubai-Mina Seyahi, King Salman Bin Abdulaziz Al Saud Street, Dubai, United Arab Emirates, United Arab Emirates, 213084<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><div><br>
<p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.</p><p><br>
</p><p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests&rsquo; service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><br>
</p><p>PREFERRED QUALIFICATION</p>
<p>Education: Technical, Trade, or Vocational School Degree.</p>
<p>Related Work Experience: At least 3 years of related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Commis 1 - Ginger Moon

<div><b>Additional Information</b><br>
<b>Job Number</b>25173035<br>
<b>Job Category</b>Food and Beverage &amp; Culinary<br>
<b>Location</b>Le Royal Meridien Beach Resort &amp; Spa, Al Mamsha Street, Dubai, United Arab Emirates, United Arab Emirates<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><div><br>
<p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.</p><p><br>
</p><p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests&rsquo; service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><br>
</p><p>PREFERRED QUALIFICATION</p>
<p>Education: Technical, Trade, or Vocational School Degree.</p>
<p>Related Work Experience: At least 3 years of related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose,<b> belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Commis 1

Sunset Hospitality Group

<ul> <li>Knows and uses the service guidelines by the brand guideline.</li> <li>Prompt, and courteous greeting of customers</li> <li>Take orders and deliver food to customers on the table in an accurate and timely manner</li> <li>Ensure all guests receive positive and professional service to the highest standards to exceed the customer's expectations and obtain the feedback of the customer</li> <li>Follow sequence of service standards as per brand guidelines</li> <li>Have a complete and thorough knowledge of all menu items in order to be able to describe and make suggestive selling to customers</li> <li>Ensure food quality and consistency is delivered at all times</li> <li>Manage the set up and close down of tables within section</li> <li>Divide restaurant into sections for each shift and ensure fair allocations</li> <li>Ensure full closing procedures are carried out consistently and thoroughly</li> <li>Ensure tables are turned around and ready with minimal delay</li> <li>Maintain cleanliness and hygiene standards</li> <li>Ensure the cleanliness and refilling of condiment sets and napkin containers</li> <li>Coordinating with cashier to handle accurately order invoices and tips</li> <li>Keeps all work stations and equipment as clean as possible at all times</li> <li>Attend all regular departmental briefings and contribute to an open communication within the assigned team</li> <li>Performs other duties pertinent to this job as assigned.</li> </ul>

Head Waiter

<div><b>Additional Information</b><br>
<b>Job Number</b>25169245<br>
<b>Job Category</b>Food and Beverage &amp; Culinary<br>
<b>Location</b>Dubai Marriott Harbour Hotel &amp; Suites, King Salman Bin Abdulaziz Al Saud Street , Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><div><br>
<p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.</p><p><br>
</p><p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests&rsquo; service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><br>
</p><p>PREFERRED QUALIFICATION</p>
<p>Education: Technical, Trade, or Vocational School Degree.</p>
<p>Related Work Experience: At least 3 years of related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work,<b> begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.<br>
</p><div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Commis I - Pastry

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