customer sales representative Jobs in Rawalpindi

customer sales representative

bpo b2b sales agent

call center night shift (freshers can apply!) Jobs in Rawalpindi

call center night shift (freshers can apply!)

call center trainer / manager Jobs in Rawalpindi

call center trainer / manager

call center verifier

fresh call center agents

Arazi investments

Role DescriptionThis is a full-time on-site role for a Fresh Call Center Agent. The Fresh Call Center Agent will be responsible for providing customer support, ensuring customer satisfaction, and enhancing the overall customer experience. They will interact with customers via phone, email, and live chat, communicating with them about products, services, and resolving queries. The Fresh Call Center Agent will escalate issues to the management, follow-up on customer inquiries, and maintain accurate customer records.Qualifications<ul><li>Customer Service Representatives and Customer Support skills</li><li>Strong focus on Customer Satisfaction and Customer Service</li><li>Excellent communication and active listening skills</li><li>Ability to multitask and work under pressure</li><li>Positive attitude and problem solving skills</li><li>Experience in a customer service role is preferred</li><li>High school diploma or equivalent, with a focus in Business Administration or related field</li></ul>Contact US:Whatsapp : +92 370 758 9306 Address : First Floor, Nadir Plaza near Zam Zam Refreshments, 4th road, D-Block, Satellite Town, RawalpindiNOTE: THIS ROLE IS BASED IN RAWALPINDI AND IT IS A NIGHT SHIFT JOB (07:00 PM TO 05:00 AM)Job Types: Full-time, FresherPay: From Rs35,000.00 per monthWork Location: In person

Fresh Call Center Agents

AKY Services Pvt. Ltd

Join Leads Expert BPO as a Call Center Training ExecutiveLocation: Rawalpindi / Islamabad Shift: Night Shift (Monday &ndash; Friday) Salary: PKR 50,000 (Fixed) or more based on experienceWhy This Role?At Leads Expert BPO, we don&rsquo;t just make calls &mdash; we create conversations that deliver real results. Behind every top-performing agent stands a skilled trainer who builds confidence, sharpens talent, and drives excellence &mdash; and that&rsquo;s where you come in.We&rsquo;re looking for a motivated and passionate Call Center Training Executive to lead from the front &mdash; transforming new recruits into confident communicators and helping experienced agents reach peak performance. If you have the energy, communication skills, and leadership mindset to inspire a sales floor, this is your chance to make a lasting impact.Your Responsibilities:<ul><li>Design and deliver engaging, results-driven training sessions for new and existing agents.</li><li>Develop sales, communication, and compliance skills through interactive programs.</li><li>Track post-training performance and provide ongoing coaching and support.</li><li>Create impactful training materials, roleplays, and activities that inspire learning.</li><li>Collaborate with QA and Team Leads to identify and address performance gaps.</li><li>Keep every session energetic, practical, and goal-focused.</li></ul>What We&rsquo;re Looking For:<ul><li>Proven experience as a Call Center Trainer (required 6 month).</li><li>Excellent English communication skills , spoken and written.</li><li>Strong grasp of sales strategies, customer service, and compliance standards.</li><li>Ability to coach, motivate, and energize teams effectively.</li><li>Creative, proactive, and hands-on approach to training delivery.</li></ul>What You&rsquo;ll Get:<ul><li>Fixed Salary: PKR 50,000 (or higher based on experience).</li><li>A platform to shape and develop the next generation of Leads Expert agents.</li><li>Opportunities for professional growth and leadership advancement.</li><li>A supportive, high-energy environment where your work truly makes an impact.</li></ul>How to ApplyHR Contact: 0333-9739861At Leads Expert BPO, you don&rsquo;t just train teams, you build winners. Join us and turn potential into performance that leads the way.Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthEducation:<ul><li>Intermediate (Required)</li></ul>Experience:<ul><li>Call Center : 1 year (Preferred)</li></ul>Location:<ul><li>Rawalpindi Satellite Town (Preferred)</li></ul>Work Location: In person

Training Executive

Angular quantum

Job Title: QA Executive - BPO Location: Bahria Town Phase 7(Night Shift) Company: AMG TechnologiesJob Description: AMG Technologies is looking for a detail-oriented QA Executive with experience in call center operations. The role involves monitoring call quality, providing feedback to agents, and ensuring compliance with standards. Requirements:- 6 months to 1 year of call center experience - Strong analytical skills and attention to detail - Excellent communication skills - Willingness to work night shifts - Knowledge of BPO quality assurance proceduresJob Type: Full-timeWork Location: In person

QA Executive BPO

Leads Expert BPO is Hiring &ndash; Team Lead (Operations)Location: Rawalpindi / Islamabad Shift: Night Shift (Monday &ndash; Friday) Salary: Market CompetitiveAbout the RoleLeads Expert BPO is looking for an experienced and results-driven Team Lead &ndash; Operations to manage and motivate a team of call center agents. The ideal candidate will be responsible for driving team performance, meeting campaign targets, and maintaining high standards of customer experience. If you&rsquo;re a confident communicator with leadership skills and a strong background in call center operations, this is your opportunity to lead from the front.Key Responsibilities<ul><li>Supervise daily operations of a team of agents to ensure performance goals are met.</li><li>Monitor agent activities, track KPIs, and maintain quality and productivity standards.</li><li>Conduct regular team meetings, performance reviews, and coaching sessions.</li><li>Collaborate with QA and Training departments to identify performance gaps and skill development needs.</li><li>Manage attendance, scheduling, and adherence to shift timings.</li><li>Ensure compliance with company policies, scripts, and client requirements.</li><li>Motivate and guide the team to achieve individual and campaign targets.</li><li>Handle escalated calls or complex customer situations efficiently.</li><li>Prepare daily, weekly, and monthly reports for management review.</li></ul>Qualifications &amp; Requirements<ul><li>Minimum 1&ndash;2 years of experience as a Team Lead / Supervisor in a call center (sales or Medicare preferred).</li><li>Strong leadership, communication, and interpersonal skills.</li><li>Proven track record of meeting and exceeding sales or operational KPIs.</li><li>Excellent problem-solving and conflict-resolution abilities.</li><li>Strong understanding of call center metrics, performance management, and reporting.</li><li>Proficiency in MS Office and CRM systems.</li><li>Education: Bachelor&rsquo;s degree or equivalent professional experience.</li></ul>What We Offer<ul><li>Market-competitive salary with performance-based bonuses.</li><li>Career advancement and leadership development opportunities.</li><li>Supportive and collaborative work culture.</li><li>Paid training and continuous skill enhancement programs.</li></ul>How to ApplyHR Contact: 0333-9739861 Walk-in Interviews: Monday to Friday (8 PM &ndash; 11 PM) Office Location: Leads Expert BPO, RawalpindiJoin Our TeamAt Leads Expert BPO, we believe great leaders build great teams. Step into a leadership role where your experience, strategy, and motivation will drive success &mdash; one call at a time.Job Type: Full-timePay: Rs60,000.00 - Rs200,000.00 per monthExperience:<ul><li>Call Center: 1 year (Preferred)</li></ul>Location:<ul><li>Rawalpindi Satellite Town (Preferred)</li></ul>Work Location: In person

Team Lead Call Center

Job Title: Quality Assurance Executive &ndash; Call Center (BPO)Location: [Bahria Town Phase 7] Company: AMG Technologies Department: Operations / Quality Reports To: Quality Manager / Operations ManagerJob Summary: The Quality Assurance Executive is responsible for monitoring and evaluating inbound and outbound calls to ensure service excellence, compliance with processes, and adherence to company and client standards. The role involves identifying areas of improvement, providing actionable feedback, and supporting agents and teams to enhance overall customer experience and performance.Key Responsibilities:<ul><li>Monitor and evaluate agent calls, chats, or emails against predefined quality parameters.</li><li>Provide detailed feedback and coaching support to improve agent performance.</li><li>Identify trends, process gaps, and training needs through quality analysis.</li><li>Prepare and share regular quality reports and performance insights with stakeholders.</li><li>Ensure compliance with client SLAs, company policies, and industry regulations.</li><li>Collaborate with trainers and team leaders to drive continuous improvement initiatives.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree or equivalent experience.</li><li>1-2 years of experience in Quality Assurance within a BPO/call center environment.</li><li>Strong knowledge of QA tools, scorecards, and call auditing techniques.</li><li>Excellent communication, analytical, and feedback delivery skills.</li><li>Proficiency in MS Office and call monitoring systems.</li></ul>Timings : 6pm-4amJob Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Quality Assurance Executive for Bpo Industry

Three Percent

Job Title: Team LeadCompany: TheeviooLocation: https://share.google/QHFh07V74HHmiVZUHType: Full-time, on-site (Night Shift 7pm to 5am)Position Overview:We&rsquo;re looking for a motivated Team Leader to join our team! In this role, you&rsquo;ll be leading a team of call center agents, ensuring they deliver top-notch customer service and meet performance goals.Key Responsibilities:&middot; Lead and motivate your team to hit their targets.&middot; Provide feedback and coaching to team members.&middot; Handle customer issues that get escalated.&middot; Train new team members and keep everyone up-to-date on best practices.&middot; Monitor performance and report on metrics.&middot; Help create schedules and manage staffing.Qualifications:&middot; 1 years in a leader role, with at least 1 year as a supervisor.&middot; Great communication and leadership skills.&middot; Problem-solving skills and attention to detail.&middot; Experience with call center software and Microsoft Office.&middot; Ability to stay calm and efficient under pressure.Benefits:<ul><li>Excellent Salary Package</li><li>Quality Bonus</li></ul>&middot; Punctuality Bonus&middot; Travelling Allowance (for females only)&middot; Paid time off and annually paid leaves&middot; Productive and friendly environment&middot; Opportunity to professional growthLanguage:<ul><li>English (Required</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Team Leaders

Nobility Medical Billing Services

Role Overview:We are looking for enthusiastic and customer-focused individuals to join our Patient Help Desk (PHD) team. The PHD Associate will be the first point of contact for patients, assisting them with billing inquiries, account details, payment support, and insurance-related queries. This role is ideal for fresh graduates or individuals with up to 6 months &ndash; 1 year of experience in customer service, call center, or medical billing (experience not mandatory, training will be provided).Key Responsibilities:<ul><li>Handle inbound and outbound calls from patients regarding billing and payment inquiries.</li><li>Assist patients in understanding their statements, balances, insurance coverage, and payment options.</li><li>Provide accurate information regarding claims status, denials, and outstanding amounts.</li><li>Document all patient interactions in the system with accuracy and professionalism.</li><li>Escalate complex issues to senior associates or supervisors where necessary.</li><li>Ensure patient satisfaction by delivering courteous and empathetic support.</li><li>Maintain confidentiality and comply with HIPAA and organizational policies.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree / Intermediate (minimum qualification).</li><li>Fresh graduates are encouraged to apply (0&ndash;1 year of experience in call center, customer service, or medical billing is a plus).</li><li>Strong communication skills (verbal and written) in English.</li><li>Basic computer literacy and ability to work with billing software/CRM systems.</li><li>Good problem-solving and active listening skills.</li><li>Ability to work in evening/night shifts as per US healthcare process requirements.</li></ul>What We Offer:<ul><li>Competitive salary package with performance-based incentives.</li><li>Comprehensive training program on medical billing and patient handling.</li><li>Growth and career development opportunities within the RCM domain.</li><li>Health and wellness initiatives by the organization.</li><li>Friendly and supportive work environment.</li></ul>Job Type: Full-timeWork Location: On the road

Patient Help Desk (PHD) Associate

Explore 90+ Fresh call center agents in Rawalpindi this November. Find roles across top companies and apply now to boost your career.