receptionist

bell desk agent

enterprise field sales representative, public sector (arabic) Jobs in Riyadh

enterprise field sales representative, public sector (arabic)

field sales manager, public sector (arabic) Jobs in Riyadh

field sales manager, public sector (arabic)

guest experience expert (saudi only) Jobs in Riyadh

guest experience expert (saudi only)

front desk agent arabic speaker

Rotana Hotels

We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<ul><li>Provide prompt, courteous and efficient service to all guests, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure</li><li>Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed</li><li>Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests</li><li>Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries</li><li>Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels</li><li>Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures</li><li>Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems</li><li>Maintain the privacy of all guests by ensuring that no details of the guests are disclosed</li><li>Demonstrate a complete understanding of the hotel's policies, procedures and service standards and have full knowledge of the hotel facilities and happenings</li></ul>

Front Desk Agent - Arabic Speaker

Huda Vision

Job Title: Front Desk Receptionist (Saudi National Female)Location: Riyadh, Saudi ArabiaJob Type: Full-time Salary: 6,000 SAR (Total Package)Nationality: Saudi National (Required)About the RoleWe are seeking a bright, articulate, and professionally presented Receptionist to join our team in Riyadh. As the first point of contact for our company, you will play a crucial role in representing our brand. We are looking for someone with a sharp mind (&quot;smart&quot;), fluent English skills, and an impeccable professional image to manage our front desk and assist with administrative tasks.Key Responsibilities<ul><li>Front Desk Management: Warmly welcome guests, clients, and visitors with a professional and friendly demeanor.</li><li>Communication: Manage incoming calls and emails with fluency in both English and Arabic, handling inquiries efficiently.</li><li>Image &amp; Standards: Maintain the reception area to a high standard of tidiness and elegance, serving as the &quot;face&quot; of the company.</li><li>Administrative Support: Assist the management team with scheduling, data entry, filing, and other administrative duties as required.</li><li>Visitor Coordination: Manage meeting and travel room bookings and coordinate hospitality for guests.</li><li>Security: Follow safety procedures and control access via the reception desk (monitor logbooks, issue visitor badges).</li></ul>Requirements &amp; Qualifications<ul><li>Nationality: Must be a Female Saudi National.</li><li>Language Skills: Fluent English (spoken and written) is mandatory. Excellent Arabic skills are also required.</li><li>Appearance: Must possess a polished, well-groomed, and professional appearance suitable for a high-profile corporate environment.</li><li>Education: High School Diploma required; a Bachelor&rsquo;s degree is a plus.</li><li>Skills:</li><li>High emotional intelligence and excellent interpersonal skills.</li><li>Tech-savvy (Proficient in Microsoft Office: Word, Excel, Outlook).</li><li>Smart, quick learner with the ability to multitask in a fast-paced environment.</li><li>Experience: 1&ndash;3 years of experience in a similar role or customer service is preferred, but we are open to fresh graduates with the right attitude and look.</li></ul>Job Type: Full-timePay: &#65020;5,500.00 - &#65020;6,000.00 per monthLanguage:<ul><li>English (Required)</li></ul>Location:<ul><li>Riyadh (Required)</li></ul>

Front Desk Receptionist- (Female Saudi National with Fluent English)

Radisson Hotel Group

<div>Company Description 
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. 
 
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. 
Job Description 
We are seeking an enthusiastic and responsible Recreation Agent / Safari Driver to join our dynamic team at Nofa Riyadh, A Radisson Collection Resort. The ideal candidate will have excellent communication skills, a passion for guest service, and a genuine interest in creating memorable experiences for our guests.
This role combines guest interaction, safari driving, and support in our recreation and entertainment facilities. Training will be provided on the safari experience and animal information.<div>
Key Responsibilities 
<ul><li>Drive guests safely on safari tours within the resort, offering engaging and informative commentary on the various animals and surroundings (training provided).</li><li>Provide outstanding guest service at all times, ensuring a safe, enjoyable, and memorable experience.</li><li>Support the Recreation and Entertainment Centre, assisting at the front desk, bowling alley, and cinema.</li><li>Handle guest inquiries confidently and professionally via phone, e-mail, and face-to-face interactions.</li><li>Perform basic administrative and computer-related tasks as required (booking entries, reports, etc.).</li><li>Maintain cleanliness, organization, and safety in all assigned areas.</li><li>Collaborate effectively with colleagues across departments, fostering a positive and supportive work environment.</li><li>Demonstrate flexibility with scheduling, primarily working morning shifts but adapting to later shifts when business needs arise.</li></ul></div> 
Qualifications<ul><li> 
Fluent in English (verbal and written); Arabic is an advantage but not required.</li><li>Computer literate and comfortable using basic office software.</li><li>Confident communication and interpersonal skills, with the ability to engage guests from diverse backgrounds.</li></ul></div>

Entertainment Center agent / safari driver

Brau

BRAU is a premier brow, lash, semi-permanent makeup, and face studio dedicated to blending art with beauty. As pioneers in the industry, we offer specialized treatments curated from world-class beauty innovations, customized for individual needs. Our diverse team of experts brings unparalleled insight and skill to deliver exceptional results. With a focus on technical and clinical excellence, we strive to set the highest standards in the beauty industry.Role DescriptionThe Assistant Manager will support the Store Manager in Riyadh in overseeing the daily operations, client experience, and performance of the salon to ensure service excellence, team productivity, and meeting sales targets. This role is responsible for maintaining the Brau&rsquo;s standards of quality, hygiene, and customer care while leading, motivating, and developing the team to deliver an exceptional client journey.Responsibilities<ul><li>Welcome customers and guide them through the Brau journey.</li><li>Check clients in/out, process payments, and complete daily financial reconciliation.</li><li>Host clients, anticipate needs, and ensure a high-quality experience.</li><li>Review daily schedules, update customer profiles, and manage studio bookings.</li><li>Handle complaints professionally and resolve issues promptly.</li><li>Explain services, provide materials, and support clients with consultation forms.</li><li>Recommend services and retail products using approved Brau language.</li><li>Maintain accurate customer records and support required audits.</li><li>Follow up with late or post-appointment clients when needed.</li><li>Assist with team rosters, vacations, and schedule management.</li><li>Manage inventory to ensure adequate retail and professional stock.</li><li>Address maintenance issues promptly and update government documentation.</li><li>Ensure SOPs and the Brau client journey are followed by all team members.</li><li>Support front-of-house operations when required.</li><li>Resolve client issues and ensure daily financials are accurate.</li><li>Work toward store sales targets and KPIs.</li><li>Lead daily sales briefings and communicate targets to the team.</li><li>Review daily summaries and weekly sales reports; create action plans.</li><li>Upsell treatments, retail products, and packages to drive revenue.</li></ul>Requirements<ul><li>Native Arabic speaker</li><li>Minimum 2 years&rsquo; experience in managerial or senior front of house role&mdash;ideally within the beauty, spa, or hospitality sectors</li><li>Strong leadership and people management skills</li><li>Sales driven with strong business acumen and attention to detail</li><li>Proficient in salon software and report tools</li><li>Flexibility on working days and shifts</li><li>Knowledge of salon services, products, and professional standards</li></ul>If you have a passion for delivering exceptional customer service and want to be part of a fast-growing beauty company, we&rsquo;d love to hear from you!Job Type: Full-timePay: &#65020;11,000.00 - &#65020;15,000.00 per monthApplication Question(s):<ul><li>Are you a native Arabic speaker?</li></ul>

Assistant Salon Manager

Enuncia Global Services OPC Pvt Ltd

Hiring Voice Actors (Gulf Arabic) &mdash; Urgent Sample Required!Hello everyone,We are looking for professional voice actors for an upcoming two-person dialogue recording project. If you meet the criteria below and are available to submit an urgent sample, we&rsquo;d love to hear from you!Languages Required<ul><li>Gulf Arabic (UAE / Saudi)</li><li>European Spanish</li></ul>Recording Details<ul><li>10 pairs per language</li><li>Each pair = 1 Male + 1 Female</li><li>2 hours of official two-speaker dialogue recording</li><li>Natural, real-life conversation style</li></ul>Speaker Requirements<ul><li>1:1 male&ndash;female ratio</li><li>Age: 18&ndash;35 preferred</li><li>Strong conversational ability and good vocal presence</li><li>Home studio acceptable if quality is high</li></ul>Budget<ul><li>Approximately $75-$100 per hour per pair</li></ul>(includes talent fee, studio rental if needed &amp; AI-training usage rights)Audition / Sample Requirements (Urgent)<ul><li>1.5&ndash;3 minute trial</li><li>ABAB format (Speaker A primary, Speaker B accompanying)</li><li>Each speaker uses their own mic</li><li>Natural, casual, energetic free talk</li><li>Include emotional variations (e.g., excited, sad)</li><li>No AI-generated audio</li><li>M4A NOT accepted &ndash; other formats allowed</li></ul>(Optional reference text will be provided.)How to ApplyIf you match the criteria and can submit the sample immediately, please send:<ul><li>Your CV / profile</li><li>A brief intro</li><li>Your sample (as per guidelines)</li></ul>--- (In Arabic)---Arabic Translation (Gulf / MSA) &#1606;&#1576;&#1581;&#1579; &#1593;&#1606; &#1605;&#1572;&#1583;&#1610;&#1618; &#1571;&#1589;&#1608;&#1575;&#1578; (&#1575;&#1604;&#1593;&#1585;&#1576;&#1610;&#1577; &#1575;&#1604;&#1582;&#1604;&#1610;&#1580;&#1610;&#1577; &#1608;&#1575;&#1604;&#1573;&#1587;&#1576;&#1575;&#1606;&#1610;&#1577; &#1575;&#1604;&#1571;&#1608;&#1585;&#1608;&#1576;&#1610;&#1577;) &mdash; &#1605;&#1591;&#1604;&#1608;&#1576; &#1593;&#1610;&#1617;&#1606;&#1577; &#1576;&#1588;&#1603;&#1604; &#1593;&#1575;&#1580;&#1604;!&#1605;&#1585;&#1581;&#1576;&#1575;&#1611; &#1576;&#1575;&#1604;&#1580;&#1605;&#1610;&#1593;&#1548;&#1606;&#1576;&#1581;&#1579; &#1593;&#1606; &#1605;&#1572;&#1583;&#1610;&#1618; &#1571;&#1589;&#1608;&#1575;&#1578; &#1605;&#1581;&#1578;&#1585;&#1601;&#1610;&#1606; &#1604;&#1605;&#1588;&#1585;&#1608;&#1593; &#1602;&#1575;&#1583;&#1605; &#1610;&#1578;&#1590;&#1605;&#1606; &#1578;&#1587;&#1580;&#1610;&#1604; &#1581;&#1608;&#1575;&#1585;&#1575;&#1578; &#1576;&#1610;&#1606; &#1588;&#1582;&#1589;&#1610;&#1606;. &#1573;&#1584;&#1575; &#1603;&#1606;&#1578; &#1578;&#1587;&#1578;&#1608;&#1601;&#1610; &#1575;&#1604;&#1588;&#1585;&#1608;&#1591; &#1608;&#1610;&#1605;&#1603;&#1606;&#1603; &#1573;&#1585;&#1587;&#1575;&#1604; &#1593;&#1610;&#1617;&#1606;&#1577; &#1576;&#1588;&#1603;&#1604; &#1593;&#1575;&#1580;&#1604;&#1548; &#1610;&#1587;&#1593;&#1583;&#1606;&#1575; &#1575;&#1604;&#1578;&#1608;&#1575;&#1589;&#1604; &#1605;&#1593;&#1603;!&#1575;&#1604;&#1604;&#1594;&#1575;&#1578; &#1575;&#1604;&#1605;&#1591;&#1604;&#1608;&#1576;&#1577;<ul><li>&#1575;&#1604;&#1593;&#1585;&#1576;&#1610;&#1577; &#1575;&#1604;&#1582;&#1604;&#1610;&#1580;&#1610;&#1577; (&#1575;&#1604;&#1573;&#1605;&#1575;&#1585;&#1575;&#1578; / &#1575;&#1604;&#1587;&#1593;&#1608;&#1583;&#1610;&#1577;)</li><li>&#1575;&#1604;&#1573;&#1587;&#1576;&#1575;&#1606;&#1610;&#1577; &#1575;&#1604;&#1571;&#1608;&#1585;&#1608;&#1576;&#1610;&#1577;</li></ul>&#1578;&#1601;&#1575;&#1589;&#1610;&#1604; &#1575;&#1604;&#1578;&#1587;&#1580;&#1610;&#1604;<ul><li>10 &#1579;&#1606;&#1575;&#1574;&#1610;&#1575;&#1578; &#1604;&#1603;&#1604; &#1604;&#1594;&#1577;</li><li>&#1603;&#1604; &#1579;&#1606;&#1575;&#1574;&#1610; = &#1585;&#1580;&#1604; + &#1575;&#1605;&#1585;&#1571;&#1577;</li><li>&#1587;&#1575;&#1593;&#1578;&#1575;&#1606; &#1605;&#1606; &#1575;&#1604;&#1578;&#1587;&#1580;&#1610;&#1604; &#1575;&#1604;&#1585;&#1587;&#1605;&#1610; &#1604;&#1581;&#1608;&#1575;&#1585; &#1579;&#1606;&#1575;&#1574;&#1610;</li><li>&#1571;&#1587;&#1604;&#1608;&#1576; &#1605;&#1581;&#1575;&#1583;&#1579;&#1577; &#1591;&#1576;&#1610;&#1593;&#1610; &#1608;&#1608;&#1575;&#1602;&#1593;&#1610;</li></ul>&#1588;&#1585;&#1608;&#1591; &#1575;&#1604;&#1605;&#1578;&#1602;&#1583;&#1605;&#1610;&#1606;<ul><li>&#1606;&#1587;&#1576;&#1577; 1:1 &#1576;&#1610;&#1606; &#1575;&#1604;&#1584;&#1603;&#1608;&#1585; &#1608;&#1575;&#1604;&#1573;&#1606;&#1575;&#1579;</li><li>&#1575;&#1604;&#1593;&#1605;&#1585;: &#1610;&#1601;&#1590;&#1604; &#1576;&#1610;&#1606; 18&ndash;35</li><li>&#1602;&#1583;&#1585;&#1577; &#1602;&#1608;&#1610;&#1577; &#1593;&#1604;&#1609; &#1575;&#1604;&#1581;&#1608;&#1575;&#1585; &#1608;&#1589;&#1608;&#1578; &#1608;&#1575;&#1590;&#1581;</li><li>&#1610;&#1615;&#1602;&#1576;&#1604; &#1575;&#1604;&#1578;&#1587;&#1580;&#1610;&#1604; &#1605;&#1606; &#1575;&#1604;&#1605;&#1606;&#1586;&#1604; &#1573;&#1584;&#1575; &#1603;&#1575;&#1606;&#1578; &#1575;&#1604;&#1580;&#1608;&#1583;&#1577; &#1605;&#1605;&#1578;&#1575;&#1586;&#1577;</li></ul>&#1575;&#1604;&#1605;&#1610;&#1586;&#1575;&#1606;&#1610;&#1577;<ul><li>&#1581;&#1608;&#1575;&#1604;&#1610; 75-100 USD &#1583;&#1608;&#1604;&#1575;&#1585; &#1604;&#1603;&#1604; &#1587;&#1575;&#1593;&#1577; &#1604;&#1603;&#1604; &#1579;&#1606;&#1575;&#1574;&#1610;</li></ul>(&#1578;&#1588;&#1605;&#1604; &#1571;&#1580;&#1585; &#1575;&#1604;&#1605;&#1608;&#1575;&#1607;&#1576; + &#1578;&#1585;&#1582;&#1610;&#1589; &#1575;&#1604;&#1575;&#1587;&#1578;&#1582;&#1583;&#1575;&#1605; &#1604;&#1578;&#1583;&#1585;&#1610;&#1576; &#1575;&#1604;&#1584;&#1603;&#1575;&#1569; &#1575;&#1604;&#1575;&#1589;&#1591;&#1606;&#1575;&#1593;&#1610; + &#1575;&#1587;&#1578;&#1574;&#1580;&#1575;&#1585; &#1575;&#1604;&#1575;&#1587;&#1578;&#1608;&#1583;&#1610;&#1608; &#1573;&#1584;&#1575; &#1604;&#1586;&#1605; &#1575;&#1604;&#1571;&#1605;&#1585;)&#1588;&#1585;&#1608;&#1591; &#1575;&#1604;&#1593;&#1610;&#1617;&#1606;&#1577; (&#1593;&#1575;&#1580;&#1604;)<ul><li>&#1605;&#1583;&#1577; 1.5&ndash;3 &#1583;&#1602;&#1575;&#1574;&#1602;</li><li>&#1576;&#1589;&#1610;&#1594;&#1577; ABAB (&#1575;&#1604;&#1605;&#1578;&#1581;&#1583;&#1579; A &#1571;&#1587;&#1575;&#1587;&#1610;&#1548; &#1575;&#1604;&#1605;&#1578;&#1581;&#1583;&#1579; B &#1605;&#1585;&#1575;&#1601;&#1602;)</li><li>&#1603;&#1604; &#1588;&#1582;&#1589; &#1610;&#1587;&#1578;&#1582;&#1583;&#1605; &#1605;&#1610;&#1603;&#1585;&#1608;&#1601;&#1608;&#1606;&#1607; &#1575;&#1604;&#1582;&#1575;&#1589;</li><li>&#1581;&#1583;&#1610;&#1579; &#1591;&#1576;&#1610;&#1593;&#1610;&#1548; &#1593;&#1601;&#1608;&#1610;&#1548; &#1605;&#1604;&#1610;&#1569; &#1576;&#1575;&#1604;&#1591;&#1575;&#1602;&#1577;</li><li>&#1610;&#1588;&#1605;&#1604; &#1578;&#1606;&#1608;&#1610;&#1593;&#1575;&#1578; &#1601;&#1610; &#1575;&#1604;&#1593;&#1575;&#1591;&#1601;&#1577; (&#1605;&#1579;&#1604; &#1575;&#1604;&#1581;&#1605;&#1575;&#1587;&#1548; &#1575;&#1604;&#1581;&#1586;&#1606;)</li><li>&#1610;&#1615;&#1605;&#1606;&#1593; &#1575;&#1587;&#1578;&#1582;&#1583;&#1575;&#1605; &#1575;&#1604;&#1589;&#1608;&#1578; &#1575;&#1604;&#1605;&#1615;&#1606;&#1588;&#1571; &#1576;&#1575;&#1604;&#1584;&#1603;&#1575;&#1569; &#1575;&#1604;&#1575;&#1589;&#1591;&#1606;&#1575;&#1593;&#1610;</li><li>&#1589;&#1610;&#1594;&#1577; M4A &#1594;&#1610;&#1585; &#1605;&#1602;&#1576;&#1608;&#1604;&#1577; &ndash; &#1575;&#1604;&#1589;&#1610;&#1594; &#1575;&#1604;&#1571;&#1582;&#1585;&#1609; &#1605;&#1602;&#1576;&#1608;&#1604;&#1577;</li></ul>(&#1606;&#1589; &#1605;&#1585;&#1580;&#1593;&#1610; &#1575;&#1582;&#1578;&#1610;&#1575;&#1585;&#1610; &#1605;&#1578;&#1608;&#1601;&#1585;)&#1591;&#1585;&#1610;&#1602;&#1577; &#1575;&#1604;&#1578;&#1602;&#1583;&#1610;&#1605;&#1573;&#1584;&#1575; &#1603;&#1606;&#1578; &#1605;&#1572;&#1607;&#1604;&#1575;&#1611; &#1608;&#1610;&#1605;&#1603;&#1606;&#1603; &#1573;&#1585;&#1587;&#1575;&#1604; &#1575;&#1604;&#1593;&#1610;&#1617;&#1606;&#1577; &#1601;&#1608;&#1585;&#1575;&#1611;&#1548; &#1610;&#1585;&#1580;&#1609; &#1573;&#1585;&#1587;&#1575;&#1604;:<ul><li>&#1587;&#1610;&#1585;&#1578;&#1603; &#1575;&#1604;&#1584;&#1575;&#1578;&#1610;&#1577; / &#1605;&#1604;&#1601;&#1603; &#1575;&#1604;&#1588;&#1582;&#1589;&#1610;</li><li>&#1605;&#1602;&#1583;&#1605;&#1577; &#1602;&#1589;&#1610;&#1585;&#1577; &#1593;&#1606;&#1603;</li><li>&#1593;&#1610;&#1617;&#1606;&#1578;&#1603; &#1575;&#1604;&#1589;&#1608;&#1578;&#1610;&#1577; (&#1581;&#1587;&#1576; &#1575;&#1604;&#1605;&#1578;&#1591;&#1604;&#1576;&#1575;&#1578;)</li></ul>Job Type: Temporary Contract length: 1 monthPay: &#65020;280.00 - &#65020;375.00 per hourExpected hours: No less than 1 per week

Freelance Arabic Voice Artist

Technical Glass and Aluminium LLC

Job Description: Secretary / Receptionist Location: Dammam, Saudi Arabia Experience: Minimum 2 years Nationality: Saudi Nationals or current Saudi residents onlyAbout the Role: TGAC Saudi Arabia is seeking a professional and well-organized Secretary / Receptionist to support our expanding operations. The ideal candidate will serve as the first point of contact for visitors and provide essential administrative support to ensure smooth day-to-day operations in our new Dammam office and factory.Key Responsibilities:<ul><li>Manage front desk operations, greet visitors, and handle incoming calls and inquiries.</li><li>Maintain office correspondence, filing systems, and meeting schedules.</li><li>Support management with documentation, reports, and internal communications.</li><li>Coordinate logistics for meetings, travel, and appointments.</li><li>Ensure a professional and welcoming environment for clients and team members.</li></ul>Requirements:<ul><li>Minimum 2 years of experience as a receptionist, secretary, or administrative assistant.</li><li>Excellent communication skills in Arabic and English (spoken and written).</li><li>Proficient in MS Office (Word, Excel, Outlook).</li><li>Strong organizational and time management skills.</li><li>Presentable, confident, and customer-focused personality.</li><li>Saudi national or resident with valid ID. (preferred)</li></ul>Job Type: Full-timePay: From &#65020;4,000.00 per month

Secretary/Receptionist

Marriott International

<div>Additional Information 
Job Number25195175 
Job CategoryRooms &amp; Guest Services Operations 
LocationCourtyard by Marriott Riyadh Northern Ring Road, Olaya Street, Al Murooj District, Northern Ring Road, Riyadh, Saudi Arabia, Saudi Arabia, 11491 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Supporting Management of Front Desk Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and building mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Supports all day-to-day operations.</li></ul>
<ul><li>Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Coaches, counsels and encourages employees.</li></ul>
<ul><li>Handles employee questions and concerns.</li></ul>
<ul><li>Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.</li></ul>
<ul><li>Guides daily Front Desk shift operations.</li></ul>
<ul><li>Communicates performance expectations to employees in accordance with job descriptions for each position.</li></ul> 
Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates.</li></ul>
<ul><li>Supervises same day selling procedures to maximize room revenue and property occupancy.</li></ul>
<ul><li>Understands the impact of Front Desk operations on the overall property financial goals and objectives.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service within guidelines.</li></ul>
<ul><li>Handles guest problems and complaints seeking assistance from supervisor as necessary.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul> 
Managing Projects and Policies
<ul><li>Implementing the customer recognition/service program, communicating and ensuring the process.</li></ul>
<ul><li>Assists in the review of comment cards and guest satisfaction results with employees.</li></ul>
<ul><li>Ensures employees have the proper supplies and uniforms.</li></ul>
<ul><li>Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.</li></ul> 
Supporting Handling of Human Resource Activities
<ul><li>Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Provides feedback to individuals based on observation of service behaviors.</li></ul>
<ul><li>Participates in an ongoing employee recognition program.</li></ul>
<ul><li>Conducts training when appropriate.</li></ul>
<ul><li>Participates in the employee performance appraisal process.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Performs all duties at the Front Desk as necessary.</li></ul>
<ul><li>Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.</li></ul>
<ul><li>Complies with loss prevention policies and procedures.</li></ul> 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Courtyard, we&rsquo;re passionate about better serving the needs of travelers everywhere. It&rsquo;s what inspired us to create the first hotel designed specifically for business travelers, and it&rsquo;s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We&rsquo;re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve &ndash; all while having fun. 
 
 
<div>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

AsstMgr-Front Desk ( Saudi Only )

Explore 766+ Front desk agent arabic speaker in Riyadh this December. Find roles across top companies and apply now to boost your career.