account manager Jobs in Credit Digitalization Jobs In Cairo

account manager

admin assistant Jobs in Credit Digitalization Jobs In Cairo

admin assistant

admin assistant & receptionist role Jobs in Credit Digitalization Jobs In Cairo

admin assistant & receptionist role

administration manager Jobs in Credit Digitalization Jobs In Cairo

administration manager

administrative assistant Jobs in Credit Digitalization Jobs In Cairo

administrative assistant

front desk agent

Fairmont Hotels & Resorts

<div>
 
 Company Description
 
 
 
 "Why work for Accor?
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
 
 
 
 Job Description
 
 
 
 We are seeking a friendly and professional Front Desk Agent to join our team in Cairo, Egypt. As the first point of contact for our guests, you will play a crucial role in creating exceptional experiences and ensuring smooth hotel operations.
 
 
 <ul>
 <li>
 Greet and welcome guests with a warm, sincere smile upon arrival
 </li>
 <li>
 Perform efficient check-in and check-out procedures, ensuring 100% accuracy in guest information and room assignments
 </li>
 <li>
 Handle guest inquiries and requests promptly and professionally, providing information about hotel amenities, local attractions, and services
 </li>
 <li>
 Process payments and manage financial transactions accurately
 </li>
 <li>
 Assist with reservations, including room bookings, modifications, and cancellations
 </li>
 <li>
 Collaborate with other departments to ensure guest needs are met and issues are resolved quickly
 </li>
 <li>
 Maintain a clean and organized front desk area
 </li>
 <li>
 Ensure guest privacy and confidentiality at all times
 </li>
 <li>
 Upsell room upgrades and promote hotel services to drive revenue
 </li>
 <li>
 Handle guest complaints and escalate to management when necessary
 </li>
 <li>
 Assist with administrative tasks such as report generation and inventory management
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 High school diploma or equivalent
 </li>
 <li>
 Previous experience in front office operations, preferably in a luxury hotel setting
 </li>
 <li>
 Proficiency in Front Office Systems (e.g., Micros-Fidelio) and Microsoft Office suite
 </li>
 <li>
 Excellent communication skills in English; knowledge of additional languages is a plus
 </li>
 <li>
 Strong customer service orientation with a friendly and enthusiastic attitude
 </li>
 <li>
 Detail-oriented with the ability to multitask in a fast-paced environment
 </li>
 <li>
 Flexible and adaptable, with the ability to work all shifts including mornings, evenings, overnights, weekends, and holidays
 </li>
 <li>
 Excellent problem-solving skills and the ability to remain calm under pressure
 </li>
 <li>
 Basic math skills for handling financial transactions
 </li>
 <li>
 Knowledge of local attractions and services in Cairo
 </li>
 <li>
 Ability to stand for extended periods and occasionally lift up to 25 pounds
 </li>
 <li>
 Team player with a positive attitude and willingness to learn
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Your Team And Working Environment
 
 
 
 <ul>
 <li>
 A passionate and inspired team that creates unique experiences for all they meet.
 </li>
 <li>
 We recognize and celebrate our team and individual success
 
 
 </li>
 </ul>
 Hotel Overview: Overlooking one of Cairo&rsquo;s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt&rsquo;s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile fa&ccedil;ade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.
 
 
 The spectacular reception leads the way to 543 elegantly designed rooms, suites restaurants, bars and a health club the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.
 
 
 Physical Aspects of Position (include but are not limited to):
 
 
 <ul>
 <li>
 Constant standing and walking throughout shift.
 </li>
 <li>
 Frequent lifting and carrying up to 30 lbs.
 </li>
 <li>
 Occasional kneeling, pushing, pulling, lifting.
 </li>
 <li>
 Occasional ascending or descending ladders, stairs and ramps.
 
 
 </li>
 </ul>
 Visa Requirements: Must be legally permitted to work in Egypt.
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
 
 
 
 What Is In It For You
 
 
 
 <ul>
 <li>
 Employee benefit card offering discounted rates at Accor worldwide
 </li>
 <li>
 Learning programs through our Academies
 </li>
 <li>
 Opportunity to develop your talent and grow within your property and across the world!
 </li>
 <li>
 Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.
 </li>
 </ul>
</div>

Front Desk Agent

Cornerstone Development

<div>
 
 
 
 Job Summary
 
 
 
 
 The Receptionist will serve as the first point of contact for our organization, providing exceptional customer service and support to clients, visitors, and staff. This role involves managing front desk operations, handling inquiries, and ensuring a welcoming environment.
 
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 - Greet and assist visitors and clients in a friendly and professional manner.
 
 
 
 
 - Answer phone calls and direct them to the appropriate personnel.
 
 
 
 
 - Manage scheduling and appointments for staff members.
 
 
 
 
 - Handle incoming and outgoing mail and packages.
 
 
 
 
 - Perform administrative tasks as needed, including data entry and filing.
 
 
 
 
 - Collaborate with various departments to facilitate smooth communication.
 
 
 
 
 
 
 
 
 
 
 Required Qualifications
 
 
 
 
 - 3-5 years of experience in a receptionist or administrative role.
 
 
 
 - High school diploma or equivalent; additional certification in office administration is a plus.
 
 
 
 
 
 
 Skills and Competencies
 
 
 
 
 - Excellent verbal and written communication skills.
 
 
 
 
 - Strong interpersonal skills with the ability to interact effectively with diverse individuals.
 
 
 
 
 - Proficient in Microsoft Office Suite and basic computer skills.
 
 
 
 
 - Strong organizational skills and attention to detail.
 
 
 
 
 - Ability to multitask and prioritize tasks effectively.
 
 
 
 
 
 
 
 
</div>

Receptionist

Kasrawy Group Careers

<div>
 Position: Information Desk Representative
 
 
 Job Overview:
 
 
 We are seeking a highly motivated and customer-oriented Information Desk Representative to join our team in New Cairo, Egypt. This individual will be responsible for providing excellent customer service to all visitors and clients at our information desk. The ideal candidate will have exceptional communication skills, a positive attitude and a strong desire to help others.
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Greet and welcome all visitors and clients in a professional and friendly manner
 </li>
 <li>
 Answer and direct incoming calls to the appropriate departments
 </li>
 <li>
 Provide accurate information about our company, projects and services to clients and visitors
 </li>
 <li>
 Maintain a clean and organized information desk area
 </li>
 <li>
 Assist with scheduling appointments and managing meeting room reservations
 </li>
 <li>
 Handle inquiries and complaints in a timely and professional manner
 </li>
 <li>
 Assist with administrative tasks such as data entry, filing and organizing documents
 </li>
 <li>
 Collaborate with other departments to ensure a smooth flow of information and communication
 </li>
 <li>
 Keep track of office supplies and place orders when necessary
 </li>
 <li>
 Stay up-to-date with company news and updates to provide accurate information to clients and visitors
 
 
 
 </li>
 </ul>
 Qualifications:
 
 
 <ul>
 <li>
 Previous experience in customer service or a similar role is preferred
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Proficient in Microsoft Office and basic computer skills
 </li>
 <li>
 Ability to multitask and prioritize tasks in a fast-paced environment
 </li>
 <li>
 Strong problem-solving and decision-making skills
 </li>
 <li>
 Fluency in English is required
 
 </li>
 </ul>
</div>

Information Desk Representative

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25200216
 
 
 
 Job Category
 
 Procurement, Purchasing, and Quality Assurance
 
 
 
 Location
 
 Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt, 12556VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Responsible for communicating the concept of Total Quality Management through advising, coaching, training, and facilitating. Position works with direct reports, General Managers, and other staff to develop and implement quality assurance strategies. The position is responsible for ensuring that quality processes meet company&rsquo;s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. .
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Managing Quality Assurance Goals
 
 
 
 <ul>
 <li>
 Coaches managers on adopting the Total Quality Management leadership style.
 </li>
 <li>
 Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.
 </li>
 <li>
 Directs property quality efforts to address critical customer requirements.
 </li>
 <li>
 Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.
 
 
 </li>
 </ul>
 
 Leading Quality Assurance Team
 
 
 
 <ul>
 <li>
 Trains team members and managers on problem solving, process improvement and strategic planning techniques
 </li>
 <li>
 Develops systems to enable employees to understand guest satisfaction results.
 </li>
 <li>
 Communicates a clear and consistent message regarding departmental goals to produce desired results.
 </li>
 <li>
 Coaches managers on adopting the Total Quality Management leadership style.
 </li>
 <li>
 Educates new employees on the foundations of the quality processes, how to use quality tools and their role in continuous improvement.
 </li>
 <li>
 Familiarizes employees with the daily quality production reports and how to spot trends in their work areas and initiate root cause analysis.
 
 
 </li>
 </ul>
 
 Managing Quality Tools
 
 
 
 <ul>
 <li>
 Ensures that management practices at all levels are aligned with quality tools.
 </li>
 <li>
 Uses data collection methods to compile, display, track, and analyze defect trends.
 </li>
 <li>
 Demonstrates and communicates key drivers of guest satisfaction for the brand&rsquo;s target customer.
 </li>
 <li>
 Analyzes issues and identifies trends.
 
 
 </li>
 </ul>
 
 Managing The Guest Experience
 
 
 
 <ul>
 <li>
 Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.
 </li>
 <li>
 Responds to and handles guest problems and complaints.
 </li>
 <li>
 Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
 </li>
 <li>
 Creates an atmosphere in all properties that meets or exceeds guest expectations.
 
 
 </li>
 </ul>
 
 Managing and Conducting Human Resources Activities
 
 
 
 <ul>
 <li>
 Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.
 </li>
 <li>
 Ensures employees are treated fairly and equitably.
 </li>
 <li>
 Ensures that regular, ongoing communication is happening in quality assurance.
 </li>
 <li>
 Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.
 </li>
 <li>
 Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.
 </li>
 <li>
 Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
 </li>
 <li>
 Solicits employee feedback, utilizes an &ldquo;open door policy&rdquo; and reviews employee satisfaction results to identify and address employee problems or concerns.
 </li>
 <li>
 Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
 </li>
 <li>
 Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.
 </li>
 <li>
 Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Director of Quality

Protiviti Middle East Member Firm

<div>
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 I. Reception and Client Relations
 
 
 <ul>
 <li>
 
 Front Desk Management:
 
 Serve as the primary point of contact, greeting and welcoming clients, guests, and candidates in a professional and friendly manner.
 </li>
 <li>
 
 Communication Handling:
 
 Manage the main phone line and company inbox, screening and directing calls/emails to the appropriate consultant or department promptly.
 </li>
 <li>
 
 Meeting Coordination:
 
 Schedule, prepare, and manage conference rooms for client meetings and internal sessions, ensuring all necessary technology and materials are ready.
 </li>
 <li>
 
 Mail &amp; Logistics:
 
 Receive, sort, and distribute daily mail, packages, and deliveries. Coordinate courier and shipping services as required.
 </li>
 </ul>
 
 
 
 
 
 II. Travel and Visa Logistics Management (Focused on Arrangement)
 
 
 <ul>
 <li>
 
 Airfare Reservation:
 
 Book and issue
 
 airplane tickets
 
 for domestic and international travel using the company's preferred booking platform or travel agency, ensuring the most cost-effective and efficient routes.
 </li>
 <li>
 
 Complex Itinerary Arrangement:
 
 Coordinate comprehensive travel logistics for consulting teams and leadership, including flights, hotels, and ground transportation, creating detailed itineraries for each trip.
 </li>
 <li>
 
 Visa Scheduling &amp; Documentation:
 
 Facilitate the
 
 scheduling of visa appointments
 
 at embassies/consulates. Organize, prepare, and compile all necessary supporting documentation (e.g., invitation letters, application forms, passport copies) for business visa applications.
 </li>
 <li>
 
 Compliance &amp; Records:
 
 Ensure all reservations and visa documentation comply with internal travel policies and maintain an accurate, confidential log of consultant travel documents (e.g., passport and visa expiration dates).
 </li>
 <li>
 
 Emergency Contact:
 
 Serve as a point of contact for consultants experiencing travel delays or issues, assisting with immediate rebooking or troubleshooting as needed.
 </li>
 </ul>
 
 
 
 
 
 III. Administrative and Operational Support
 
 
 <ul>
 <li>
 
 Calendar Management:
 
 Assist senior consultants and leadership with scheduling internal and external appointments and meetings.
 </li>
 <li>
 
 Document Management:
 
 Assist with the preparation, formatting, proofreading, and binding of confidential client reports, proposals, and presentations.
 </li>
 <li>
 
 Office Inventory:
 
 Maintain and manage office supplies, breakroom inventory, and stationery, placing orders and managing vendor relationships efficiently.
 </li>
 <li>
 
 Filing &amp; Data Entry:
 
 Maintain organized digital and physical filing systems for client contracts, vendor invoices, and internal documents.
 </li>
 <li>
 
 Expense Reports:
 
 Assist with compiling and submitting expense reports for the team, ensuring adherence to company policy.
 </li>
 </ul>
 
 
 
 
 
 IV. Employee Attendance and Compliance
 
 
 <ul>
 <li>
 
 Attendance Monitoring:
 
 Monitor and track daily employee attendance, including checking in and out, utilizing the designated time-tracking system (e.g., electronic clock-in or software).
 </li>
 <li>
 
 Absence Reporting:
 
 Maintain accurate records of planned and unplanned absences (vacation, sick leave) and report any discrepancies or chronic issues to the Office Manager.
 </li>
 <li>
 
 Timesheet Support:
 
 Assist team members with queries regarding their timesheet submissions and ensure all hours are correctly allocated
 </li>
 </ul>
 
 
 
 
 
 Job Qualifications:
 
 
 <ul>
 <li>
 2-3 years of proven experience in administrative role
 </li>
 <li>
 Strong Phone Etiquette and Communication skills
 </li>
 <li>
 Strong command of English
 </li>
 <li>
 Proficiency in Microsoft Office [Excel, Word and Outlook&hellip;]
 </li>
 <li>
 Excellent organizational abilities and attention to detail
 </li>
 <li>
 Ability to work effectively both independently and as part of a team
 </li>
 </ul>
 
 
</div>

Admin Assistant & Receptionist role

Confidential

<div>
 
 
 Job Summary
 
 
 
 The Area Sales Manager plays a critical role in driving sales excellence across assigned clubs by enhancing sales performance, lead management, and customer journey consistency. This role partners closely with Area Business Managers (ABMs) and Club Managers to monitor results, coach sales teams, and ensure the full implementation of sales standards and national campaigns&mdash;ultimately driving sustained revenue growth and member acquisition.
 
 
 
 
 
 
 Key Functional Responsibilities
 
 
 <ul>
 <li>
 Monitor and analyze sales KPIs across clubs, including leads, conversions, acquisitions, retention, and churn.
 </li>
 <li>
 Conduct regular club visits to audit sales execution, lead management practices, and promotional activities.
 </li>
 <li>
 Analyze sales data and trends to identify gaps, improvement opportunities, and corrective actions.
 </li>
 <li>
 Ensure consistent implementation of company sales processes, standards, and member experience guidelines across all clubs.
 </li>
 <li>
 Support ABMs in designing and executing monthly sales action plans aligned with area targets.
 </li>
 <li>
 Train, mentor, and coach Club Managers, Front Desk teams, and Membership Consultants to enhance sales capability and customer engagement.
 </li>
 <li>
 Identify low-performing clubs or individuals and implement targeted improvement and follow-up plans in coordination with ABMs.
 </li>
 <li>
 Conduct quality checks and structured coaching sessions to strengthen selling behaviors and service delivery.
 </li>
 <li>
 Support onboarding, performance management, and development of new joiners within club sales teams.
 </li>
 <li>
 Collaborate closely with ABMs and Club Managers to align priorities, track progress, and implement corrective measures.
 </li>
 <li>
 Coordinate with the National Sales Manager on campaign execution, sales tools, and standards.
 </li>
 <li>
 Prepare and share performance reports with ABMs and the Regional Director, highlighting challenges, insights, and recommendations.
 </li>
 <li>
 Maintain accurate documentation of sales audits, coaching sessions, and improvement initiatives.
 </li>
 <li>
 Ensure all sales activities comply with company policies, brand standards, and member experience requirements.
 </li>
 <li>
 Perform additional duties as assigned by the Regional Director, including targeted interventions for clubs requiring sales coaching or corrective actions.
 </li>
 </ul>
 
 
 
 
 
 Key Managerial Responsibilities
 
 
 <ul>
 <li>
 Cascade functional sales strategies into clear departmental business plans, ensuring vertical and horizontal alignment.
 </li>
 <li>
 Lead and manage the achievement of objectives by setting individual targets, monitoring performance, and motivating teams.
 </li>
 <li>
 Develop and manage departmental budgets, ensuring financial performance aligns with approved plans.
 </li>
 <li>
 Implement and monitor departmental policies, procedures, and controls to ensure compliance and service excellence.
 </li>
 <li>
 Identify and drive continuous improvement initiatives focused on productivity, sustainability, and cost optimization.
 </li>
 <li>
 Ensure timely, accurate preparation of departmental reports in line with company policies and quality standards.
 </li>
 </ul>
 
 
 
 
 
 Job Competencies
 
 
 
 
 Behavioural Competencies (Advanced Level):
 
 
 <ul>
 <li>
 Business Acumen
 </li>
 <li>
 Driving &amp; Leading Change
 </li>
 <li>
 Developing &amp; Empowering People
 </li>
 <li>
 Strategic Thinking
 </li>
 <li>
 Creativity &amp; Innovation
 </li>
 </ul>
 
 
 
 
 
 Technical Skills
 
 
 <ul>
 <li>
 CRM Systems &ndash; Advanced
 </li>
 <li>
 Sales Forecasting &ndash; Expert
 </li>
 <li>
 Data Analysis &ndash; Advanced
 </li>
 <li>
 Market Research &ndash; Advanced
 </li>
 <li>
 Customer Engagement &ndash; Advanced
 </li>
 </ul>
 
 
 
 
 
 Job Requirements
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.
 </li>
 <li>
 
 Experience:
 
 </li>
 <li>
 Minimum 2 years in a related role.
 </li>
 <li>
 At least 2 years in sales management, preferably within the health and fitness industry.
 </li>
 <li>
 Proven track record of achieving sales targets and driving revenue growth.
 </li>
 <li>
 Strong analytical, coaching, and stakeholder management skills.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?
 
 
 
 This is a high-impact leadership role offering the opportunity to shape sales performance, develop teams, and directly influence business growth across multiple locations.
 
 
 
 
 
 #AreaSalesManager #SalesLeadership #SalesManagement #BusinessGrowth #RevenueGrowth #LeadershipOpportunity
 
 
 #HealthAndFitness #FitnessIndustry #MultiSiteManagement #RetailSales #CustomerExperience #MemberAcquisition
 
 
 #CRM #SalesStrategy #SalesCoaching #DataDrivenSales #SalesPerformance #TeamDevelopment
 
 
 #NowHiring #HiringNow #CareerOpportunity #ManagementJobs #SalesJobs
 
 
 
</div>

Area Sales Manager – Sports Division

Living Stones Group

<div>
 
 
 IT Support Engineer
 
 
 
 
 
 
 
 Highlight:
 
 The IT Support Engineer (L1) holds an essential role at Living Stones Group (LSG). This position supports new and existing clients who work in a variety of industries and regions. LSG is a global company that supports clients with remote and on-prem solutions.
 
 
 
 
 
 
 Hours:
 
 This position is a full-time 40-hour per week (Monday to Friday), hybrid (primarily remote with scheduled office work in Cairo as needed). Work hours are during the afternoon and evening. This position also covers a minimum of one Sunday shift per month to monitor the service desk and respond to client needs. Comp time is provided for Sunday shifts.
 
 
 
 
 
 
 
 Main Responsibilities for this Position:
 
 
 
 <ul>
 <li>
 Knowledge of system security (e.g., intrusion detection systems) and data backup and recovery. &nbsp;
 </li>
 <li>
 Maintains and administers computer networks and related computing environments. &nbsp;
 </li>
 <li>
 Has Hands-on experience in networking, routing, and switching. &nbsp;
 </li>
 <li>
 Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. &nbsp;
 </li>
 <li>
 Manage file servers and printer servers. &nbsp;
 </li>
 <li>
 Manage hardware and software assets. &nbsp;
 </li>
 <li>
 Ability to create accurate network diagrams and documentation for designing and planning network communication systems. &nbsp;
 </li>
 <li>
 Handling Outlook and mailbox-related issues &nbsp;
 </li>
 <li>
 Walk customers through installing applications and computer peripherals. &nbsp;
 </li>
 <li>
 Ask targeted questions to diagnose problems. &nbsp;
 </li>
 <li>
 Conduct remote troubleshooting. &nbsp;
 </li>
 <li>
 Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role &nbsp;
 </li>
 <li>
 Hands-on experience with Windows/Linux OS environments
 </li>
 </ul>
 
 
 
 
 
 
 Language Skills:
 
 
 
 <ul>
 <li>
 Fluent and competent on a professional level, both verbally and written, in Arabic and English.
 </li>
 </ul>
 
 &nbsp;&nbsp;
 
 
 
 
 Requirements:
 
 
 
 &nbsp;
 
 
 
 &nbsp;
 
 <ul>
 <li>
 
 Very good internet connectivity from remote work location.
 
 </li>
 <li>
 
 Degree in computer science or information technology.
 
 </li>
 <li>
 
 CCNA certification is required. Microsoft, Linux, or Cisco certifications are advantageous. &nbsp; &nbsp;
 
 </li>
 <li>
 
 Prior experience in tech support, desktop support, or a similar role. &nbsp;
 
 </li>
 <li>
 
 Proficiency in the following areas of technical support:
 
 </li>
 </ul>
 
 
 -Microsoft 365, including Outlook, SharePoint, OneDrive, Security and MFA.
 
 
 
 
 -Windows/Mac and desktop support proficiency
 
 
 
 
 -Remote desktop applications and help desk software.
 
 
 
 
 -Active Directory (AD) and Identity
 
 
 
 
 -Networking and connectivity
 
 
 
 
 -MSP tools and methodology
 
 
 <ul>
 <li>
 
 Attention to detail and ability to follow standard operating procedures (SOP) with good documentation and problem-solving skills. &nbsp;
 
 </li>
 <li>
 
 Excellent interpersonal skills. &nbsp;
 
 </li>
 <li>
 Communication Skills: Ability to communicate technical information clearly, written and verbally, to non-technical stakeholders and collaborate effectively with team members.
 </li>
 </ul>
 
 
 
 
 
 
 Physical Ability:
 
 
 
 <ul>
 <li>
 Physical ability to lift equipment and perform on-site tasks in LSG and client offices and worksites.
 </li>
 </ul>
 
 
 
 
 Please submit CV or submit questions to: people@livingstones.group
 
</div>

IT Support Engineer (L1)

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