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front desk receptionist Jobs in Riyadh Saudi Arabia

front desk receptionist

sales associate Jobs in Riyadh Saudi Arabia

sales associate

administration assistant Jobs in Riyadh Saudi Arabia

administration assistant

business development associate Jobs in Riyadh Saudi Arabia

business development associate

front desk associate

Aqua-Tots Saudi Arabia

<div>
 
 Job Summary
 
 
 
 The Receptionist &amp; Sales Coordinator is responsible for providing exceptional
 
 
 customer service to all clients and visitors while supporting sales activities
 
 
 related to memberships and renewals. This role ensures a professional,
 
 
 welcoming front desk experience and contributes to achieving the center&rsquo;s
 
 
 enrollment and retention goals.
 
 
 
 POSITION TYPE
 
 
 
 Full-time position (5 days per week).
 
 
 Fixed day off: Friday.
 
 
 Second day off: One weekday (as assigned).
 
 
 Working hours: 1:00 PM &ndash;9:00 PM.
 
 
 Summer flexibility: Working hours may vary based on seasonal demand.
 
 
 
 REPORT TO:
 
 Office Manager
 
 
 
 Front Desk Duties
 
 
 
 <ul>
 <li>
 Greet and welcome all visitors, parents, and members with a friendly and professional attitude.
 </li>
 <li>
 Answer incoming calls and respond to customer inquiries promptly and accurately.
 </li>
 <li>
 Direct calls and messages to the appropriate staff or department.
 </li>
 <li>
 Maintain a clean, organized, and welcoming front desk area at all times.
 </li>
 <li>
 Manage class schedules, attendance updates, and appointment confirmations.
 </li>
 <li>
 Handle daily administrative tasks such as filing, data entry, and preparing basic reports.
 </li>
 <li>
 Coordinate with instructors and operations staff to ensure smooth daily operations.
 
 
 </li>
 </ul>
 
 Sales &amp; Customer Service
 
 
 
 <ul>
 <li>
 Promote and sell memberships, packages, and renewals to new and existing clients.
 </li>
 <li>
 Provide information about available programs, pricing, promotions, and class schedules.
 </li>
 <li>
 Follow up with potential leads and assist walk-in customers to convert inquiries into enrollments.
 </li>
 <li>
 Track and record customer payments, receipts, and sales transactions accurately.
 </li>
 <li>
 Maintain updated customer records in the system.
 </li>
 <li>
 Support marketing campaigns and in-center promotions to drive sales and customer retention.
 </li>
 <li>
 Handle customer feedback and escalate concerns to the Center Manager when necessary.
 
 
 </li>
 </ul>
 
 Administrative &amp; Coordination Support
 
 
 
 <ul>
 <li>
 Manage incoming and outgoing mail, deliveries, and correspondence.
 </li>
 <li>
 Maintain inventory of front desk materials, forms, and promotional brochures.
 </li>
 <li>
 Assist with preparing simple weekly reports on enrollments, renewals, and inquiries.
 </li>
 <li>
 Uphold confidentiality and follow company policies and procedures.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 High school diploma or equivalent (Diploma or Bachelor&rsquo;s degree preferred).
 </li>
 <li>
 1&ndash;2 years of experience in customer service, reception, and sales.
 </li>
 <li>
 Excellent verbal and written communication skills in English
 </li>
 <li>
 Strong interpersonal skills and a positive, service-oriented attitude.
 </li>
 <li>
 Ability to multitask, prioritize, and stay organized in a fast-paced environment.
 </li>
 <li>
 Proficiency in using computer systems.
 </li>
 <li>
 Professional appearance and behavior appropriate for a client-facing position.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 Annual salary increase based on performance.
 
 
 Biannual performance bonus (twice per year).
 
 
 Performance-based incentives and sales commissions.
 
 
 Supportive, family-oriented, and team-driven work environment.
 
 
 Training and development opportunities.
 
 
 Potential for career growth within the organization.
</div>

Receptionist & Sales Coordinator

Saudi Entertainment Ventures | SEVEN

<div>
 
 
 Job Purpose:
 
 
 
 The Guest Services Associate serves as the primary point of contact for guests within the offering. This role is essential in ensuring that all guests have a positive and welcoming experience. The Guest Services Associate handles inquiries, assists with guest needs, and provides exceptional guest service to ensure that all visitors feel valued and supported throughout their experience.
 
 
 
 
 
 
 Functional Accountabilities:
 
 
 
 
 Key Accountability Areas:
 
 
 
 
 Guest Interaction and Assistance
 
 
 <ul>
 <li>
 Greet guests warmly as they arrive, providing a friendly and welcoming atmosphere.
 </li>
 <li>
 Handle guest inquiries, including providing information about the facility, operating hours, and available services.
 </li>
 <li>
 Assist guests with their needs, such as lane reservations, equipment rentals, and special requests, ensuring a smooth and enjoyable experience.
 </li>
 </ul>
 
 
 Guest Service
 
 
 <ul>
 <li>
 Resolve guest complaints or concerns in a professional and courteous manner, escalating issues to the Shift Supervisor when necessary.
 </li>
 <li>
 Provide proactive support by anticipating guest needs and offering assistance before being asked.
 </li>
 <li>
 Promote additional services and amenities offered at the facility to enhance the guest experience.
 </li>
 </ul>
 
 
 Operational Support
 
 
 <ul>
 <li>
 Assist with the daily operations of the front desk, including managing check-ins and check-outs, processing payments, and maintaining an organized work environment.
 </li>
 <li>
 Collaborate with the operations team to ensure that all guest areas are clean, safe, and well-maintained.
 </li>
 <li>
 Monitor guest feedback and report any recurring issues or suggestions to the Shift Supervisor to improve service quality.
 </li>
 </ul>
 
 
 Communication and Coordination
 
 
 <ul>
 <li>
 Maintain clear and effective communication with other team members to ensure a seamless guest experience.
 </li>
 <li>
 Coordinate with the maintenance and cleaning teams to address any issues that may impact guest satisfaction.
 </li>
 <li>
 Participate in team meetings and training sessions to stay informed about new services, policies, and procedures.
 </li>
 </ul>
 
 
 Guest Experience
 
 
 <ul>
 <li>
 Provide a warm and welcoming environment for all guests, ensuring their needs are met from arrival to departure.
 </li>
 <li>
 Handle guest inquiries and requests efficiently, offering proactive support to enhance their overall experience.
 </li>
 <li>
 Resolve guest concerns in a professional and courteous manner, ensuring a positive and enjoyable visit.
 </li>
 </ul>
 
 
 Service Level Standards
 
 
 <ul>
 <li>
 Adheres to SLS
 </li>
 </ul>
 
 
 
 
 
 KNOWLEDGE &amp; EXPERIENCE:
 
 
 
 
 Minimum Qualifications
 
 
 <ul>
 <li>
 High school diploma or equivalent. Additional training in guest service or hospitality is preferred.
 </li>
 </ul>
 
 
 Professional Certifications
 
 
 <ul>
 <li>
 Certification in Customer Service or Hospitality is a plus.
 </li>
 </ul>
 
 
 Required Experience
 
 
 <ul>
 <li>
 1-2 years of experience in a guest service or guest-facing role, preferably in the hospitality or entertainment industry.
 </li>
 <li>
 Strong interpersonal and communication skills, with the ability to handle guest inquiries and complaints effectively.
 </li>
 <li>
 A positive attitude and a commitment to providing exceptional guest service.
 </li>
 </ul>
 
 
</div>

Guest Services Associate - Riyadh

Mandarin Oriental

<div>
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 Mandarin Oriental Al Faisaliah Riyadh&ndash; Located in the heart of the city and setting new standards for luxury, Al Faisaliah Hotel is one of the most sought-after addresses in Saudi Arabia. Its timeless elegance, central location and panoramic views are complemented by Mandarin Oriental&rsquo;s signature service to ensure a truly unforgettable Arabian experience.
 
 
 
 About The Job
 
 
 
 Based at the Mandarin Oriental Al Faisaliah Riyadh within the Rooms Department in Riyadh, the Front Desk Agent is responsible to assist the fundamental set-up, organization and development of systems within the department. This position will create all forms, scheduling systems, and correspondence venues and devise accurate internal sales procedures for addressing daily requests.The Front Desk Agent will be responsible for It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures. MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, all rules, regulations, and other requirements. It is part of your role and your responsibility to fully support all learning and development activities. You shall take all reasonable steps to safeguard stored information and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.
 
 
 
 As Front Desk Agent, you will be responsible for the following duties:
 
 
 
 <ul>
 <li>
 Use of the hotel&rsquo;s network, computers or internet access which is in the hotel&rsquo;s view unreasonable or inappropriate, for example, gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.
 </li>
 <li>
 Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.
 </li>
 <li>
 Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.
 </li>
 <li>
 Mandarin Oriental, Riyadh, has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, color, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.
 </li>
 <li>
 To carry out any additional duties requested by management, related to hotel operational activities.
 
 
 </li>
 </ul>
 
 As Front Desk Agent, We Expect From You
 
 
 
 <ul>
 <li>
 Greet, check-in, and escort guests promptly to their rooms.
 </li>
 <li>
 Creating outstanding arrival and departure experiences.
 </li>
 <li>
 Assisting with billing and invoicing.
 </li>
 <li>
 Print all in-house, HK status, arrival, and billing reports and store them on the PC in case the HMS system fails.
 </li>
 <li>
 Establishing and developing personal contact with all our guests and providing continuous care, comfort, and warmth throughout their stay.
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A competitive salary.
 </li>
 <li>
 A competitive incentive.
 </li>
 <li>
 Health insurance.
 
 
 </li>
 </ul>
 
 We&rsquo;re Fans. Are you?
 
</div>

Front Desk Agent (Local)

Stella Stays

Who we areAt Stella Stays, we&rsquo;re not just another hospitality brand - we&rsquo;re building the future of living. We&rsquo;ve reimagined what it means to feel at home, creating tech-driven, beautifully designed spaces that people actually want to live in, whether for a few days or a few months.We started in 2019 with a bold vision, and in just a few years, we became leaders in the space, disrupting traditional hospitality with a fresh, forward-thinking approach. Our fully furnished homes across MENA are seamlessly bookable online, ready for instant move-in, and packed with everything from high-speed WiFi to world class amenities. No paperwork, no hassle - just modern, effortless living.Behind this vision is a team of ambitious, fast moving people who thrive in a high-growth environment. We think big, move fast, and build what&rsquo;s never been built before - together.If you&rsquo;re looking for a place where you can make things happen, grow your career, and be part of something truly game-changing, you&rsquo;ve found it. Welcome to the future. Welcome to Stella Stays.About the role: Stella Stays is seeking a highly motivated and customer-focused individual to join our team. The ideal candidate will be responsible for delivering a world-class hospitality experience to guests, executing front desk operations, and collaborating with both on-site and headquarters teams to efficiently resolve any issues that may arise. This role requires a commitment to providing outstanding customer service, problem-solving skills, and the ability to work efficiently in a fast-paced environment.At Stella Stays, you will:<ul><li>Greet and assist guests throughout the booking process with personalized service.</li><li>Represent Stella Stays, leaving a memorable first impression on guests and partners alike.</li><li>Register guests and guide them through digital check-in/check-out procedures for a seamless experience.</li><li>Enhance the guest experience by providing VIP treatments, guest gifts, and personalized touches.</li><li>Responsively address and resolve guest issues in a positive and timely manner.</li><li>Support the guest experience and Reservations team with on ground assistance while maintaining a positive company culture.</li><li>Train and support new team members.</li><li>Prepare the training manuals and Sops for the team Coordinate and facilitate community meetings to encourage engagement and collaboration.</li><li>Acquire comprehensive knowledge of all buildings and units within your purview.</li><li>Maintain unit cleanliness, organization, and supplies to ensure a consistent guest experience.</li><li>Foster relationships with building staff, vendors, and cross-functional teams.</li><li>Collaborate with various departments to identify and implement solutions for operational efficiency and guest satisfaction.</li><li>Effectively manage inventory, supplies, and equipment to support operations.</li></ul>Requirements<ul><li>High school diploma or equivalent, with further education in hospitality or customer service preferred.</li><li>Proven customer service experience in a similar role, with a strong focus on delivering excellent customer service.</li><li>Excellent communication skills, both written and verbal, and the ability to communicate effectively with guests from diverse backgrounds.</li><li>Focusing mainly on English and Arabic.</li><li>Strong organizational skills, attention to detail, and the ability to multitask and prioritize effectively.</li><li>Ability to work flexible hours, including evenings, weekends, and holidays, as required.</li><li>&#8203;Basic computer skills, including proficiency with Microsoft Office and property management systems.Passion for the hospitality industry and a desire to grow and develop professionally.</li></ul>If you're ready to dive into a high-paced, high-growth environment, we'd love to hear from you. Apply now and become a part of our mission to revolutionize the hospitality industry Globally.Job Type: Full-time

Front Desk Receptionist

Rotana Hotels

We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<ul><li>Provide prompt, courteous and efficient service to all guests, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure</li><li>Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed</li><li>Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests</li><li>Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries</li><li>Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels</li><li>Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures</li><li>Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems</li><li>Maintain the privacy of all guests by ensuring that no details of the guests are disclosed</li><li>Demonstrate a complete understanding of the hotel's policies, procedures and service standards and have full knowledge of the hotel facilities and happenings</li></ul>

Front Desk Agent - Arabic Speaker

Confidential Government

<div>
 
 About the Role:
 
 
 We are looking for a dedicated Specialist - Administrative Services to be the first point of contact for our team and visitors. This role is more than just answering phones; it&rsquo;s about creating a positive and professional first impression, providing seamless administrative support, and ensuring the smooth day-to-day operation of our office.
 
 
 
 
 
 Key Responsibilities:
 
 
 Front Office &amp; Visitor Experience:
 
 
 &bull; Greet all visitors, clients, and vendors with a warm and professional demeanor.
 
 
 &bull; Manage a multi-line phone system, expertly screening, answering, and directing calls.
 
 
 &bull; Maintain a tidy, welcoming, and well-stocked reception and lobby area.
 
 
 Administrative &amp; Operational Support:
 
 
 &bull; Handle all incoming and outgoing mail, packages, and courier services.
 
 
 &bull; Perform essential clerical duties, including filing, photocopying, and scanning.
 
 
 &bull; Manage office supply inventory for the front desk and place orders as needed.
 
 
 &bull; Schedule meetings and coordinate the booking of common meeting rooms.
 
 
 Coordination &amp; Communication:
 
 
 &bull; Act as a central hub for information, effectively directing internal and external inquiries.
 
 
 &bull; Provide support for company events, meetings, and team travel arrangements.
 
 
 &bull; Collaborate with various departments to provide comprehensive administrative support.
 
 
 Security &amp; Safety:
 
 
 &bull; Monitor visitor access in accordance with security protocols.
 
 
 &bull; Issue visitor badges and maintain an accurate and secure log of all guests.
 
 
 
 
 
 Qualifications &amp; Skills:
 
 
 &bull; High school diploma; additional certification in Office Management or a related field is a plus.
 
 
 &bull; Proven experience as a Receptionist, Front Desk Representative, or similar role (3 years and above).
 
 
 &bull; Proficiency in Microsoft Office Suite (Outlook, Word, Excel).
 
 
 &bull; Excellent verbal and written communication skills.
 
 
 &bull; Strong organizational skills with the ability to prioritize multiple tasks seamlessly.
 
 
 &bull; Professional appearance and a positive, customer-oriented attitude.
 
 
 &bull; Experience with office equipment (e.g., printers, fax machines, phone systems).
 
 
 &bull; A proactive and resourceful approach to problem-solving.
 
 
 
</div>

Receptionist

Hosuk Travel

<div>At Hosuk Travels, we believe that every great travel experience begins with a warm welcome. We are looking for a Receptionist to join our dynamic team in Riyadh, who will be the first point of contact for our clients, providing exceptional customer service and ensuring smooth front-desk operations that reflect our company&rsquo;s professional image.

Key Responsibilities:
<ul>
<li>Greet and welcome visitors in a friendly and professional manner.</li>
<li>Answer and direct phone calls promptly and efficiently.</li>
<li>Manage front-desk operations, including handling inquiries and scheduling appointments.</li>
<li>Maintain records of client visits, calls, and messages.</li>
<li>Assist clients with travel-related queries and coordinate with other departments as needed.</li>
<li>Handle incoming and outgoing mail and courier services.</li>
<li>Maintain a neat and organized reception area.</li>
<li>Support administrative tasks such as data entry, filing, and documentation.</li>
</ul>
Requirements:
<ul>
<li>High school diploma or equivalent; a diploma in Office Administration is a plus.</li>
<li>1&ndash;3 years of experience as a receptionist or in a similar customer service role.</li>
<li>Proficiency in MS Office (Word, Excel, Outlook).</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Fluent in English; knowledge of Arabic is an advantage.</li>
<li>Professional appearance and a positive attitude.</li>
<li>Strong organizational skills and the ability to multitask effectively.</li>
</ul>
Joining Hosuk Travels in Riyadh as a Receptionist means becoming part of a customer-focused team that values professionalism, efficiency, and hospitality. If you have a passion for delivering excellent service and enjoy working in a dynamic travel environment, we welcome you to apply and grow with us.</div>

Receptionst

Explore 215+ Front desk associate in Riyadh Saudi Arabia this November. Find roles across top companies and apply now to boost your career.