customer service representative Jobs in Lahore

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Innovadel Technologies

We&rsquo;re looking for a Front Desk Officer or Receptionist to be the first point of contact for our clients and partners. The ideal candidate should have great communication skills, a friendly personality, and the ability to manage both walk-in and call-in inquiries professionally.Responsibilities:<ul><li>Greet and assist clients in a polite and professional manner.</li><li>Manage appointments, bookings, and scheduling.</li><li>Handle phone calls, messages, and customer inquiries. (Urdu)</li><li>Coordinate with the operations team for smooth service flow.</li></ul>Requirements:<ul><li>Previous experience as a receptionist or front-desk staff</li><li>Strong Urdu communication and interpersonal skills.</li><li>Presentable, well-groomed, and customer-focused.</li><li>Basic computer and scheduling software knowledge.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Front Desk Officer

Cosmetique

We are seeking a well-organized and friendly Front Desk Officer to manage front office operations at our healthcare facility. The ideal candidate will be the first point of contact for patients and visitors, providing excellent service while efficiently handling administrative and clerical tasks.Key Responsibilities:<ul><li>Greet and welcome patients and visitors in a courteous and professional manner.</li><li>Manage patient check-in and check-out processes efficiently.</li><li>Schedule, confirm, and reschedule patient appointments using medical software.</li><li>Answer phone calls, respond to inquiries, and direct calls to appropriate staff.</li><li>Maintain patient records, update information, and ensure confidentiality.</li><li>Collect payments, issue receipts, and manage billing or insurance forms if required.</li><li>Coordinate with medical staff to ensure smooth clinic or hospital operations.</li><li>Maintain cleanliness and organization of the front desk area.</li><li>Handle patient complaints or concerns professionally and escalate when necessary.</li><li>Monitor waiting times and inform patients of any delays or changes.</li></ul>Requirements:<ul><li>High school diploma or equivalent; additional training or certification in administration or healthcare is a plus.</li><li>1&ndash;2 years of experience in a receptionist or front desk role, preferably in a healthcare setting.</li><li>Excellent verbal and written communication skills.</li><li>Strong customer service and interpersonal skills.</li><li>Proficiency in MS Office and medical scheduling or billing software (e.g., EMR, HMS).</li><li>Ability to multitask, stay organized, and maintain confidentiality.</li><li>Calm and professional demeanor, especially under pressure.</li></ul>Preferred Qualifications:<ul><li>Knowledge of medical terminology and healthcare procedures.</li><li>Experience with health insurance processes and billing.</li><li>Familiarity with patient management systems (e.g., Athena, Kareo, Practo, etc.)</li><li>Sent you C.v/Resume at WhatsApp# 0311 7770914 Email address: hr@cosmetique.com.pk</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>&quot;We believe our employees are our greatest asset. We are committed to fostering a supportive, inclusive, and growth-oriented environment where every team member feels valued, empowered, and inspired to reach their full potential.&quot;</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>2-years : 1 year (Required)</li></ul>Language:<ul><li>English, Urdu (Required)</li></ul>Location:<ul><li>Lahore (Preferred)</li></ul>Willingness to travel:<ul><li>100% (Required)</li></ul>Work Location: In person

BJS Soft Solution Pvt Ltd

Job Overview:We are seeking a professional and friendly Receptionist to be the first point of contact for our company. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to manage front-desk responsibilities efficiently. This role requires handling administrative tasks, greeting visitors, and ensuring smooth day-to-day office operations.Key Responsibilities:<ul><li>Greet and welcome visitors in a professional manner.</li><li>Answer, screen, and forward incoming phone calls.</li><li>Manage front desk operations and maintain a tidy reception area.</li><li>Handle incoming and outgoing correspondence (emails, couriers, mail).</li><li>Schedule and manage appointments, meetings, and conference rooms.</li><li>Assist in administrative tasks such as data entry, filing, and record-keeping.</li><li>Provide support to HR/Administration teams as required.</li><li>Ensure office supplies are stocked and place orders when needed.</li><li>Maintain confidentiality of sensitive company information.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree or equivalent qualification.</li><li>6 months to 1 year of prior experience as a Receptionist or in a customer-facing role.</li><li>Strong verbal and written communication skills.</li><li>Proficiency in MS Office (Word, Excel, Outlook).</li><li>Professional appearance and demeanor.</li><li>Ability to multitask, prioritize, and work under pressure.</li><li>Strong organizational skills and attention to detail.</li></ul>Benefits:<ul><li>Competitive salary package.</li><li>Professional growth and training opportunities.</li><li>Positive and supportive work environment.</li><li>Health and leave benefits as per company policy.</li></ul>Job Type: Full-timeWork Location: In person

Front Desk Receptionist

Vega Pharmaceuticals (Pvt.) Ltd.

Only candidates nearest to Nasheman-e-Iqbal will be contacted for an interview.Responsibilities:<ul><li>Greet and assist visitors</li><li>Manage Telephone calls</li><li>Punch sales orders into the system</li><li>Handle general front desk duties and administrative support</li><li>Maintain visitor logs and ensure office security procedures are followed</li><li>Coordinate with internal departments for inquiries and support</li><li>Receive and sort mail deliveries</li></ul>Address:412 - A, Nasheman e Iqbal Phase-1, Lahore.Send your cv to:career@vegapharmaceuticals.comJob Type: Full-timeWork Location: In person

Union Developers (Pvt.) Ltd

Union Developers (Pvt.) Ltd. is currently in search of individuals for the position of &ldquo;Front Desk Officer&rdquo; based in Lahore, with a minimum 3 to 5 years of experience in a similar role, (please visit our website for more Company information &ldquo;www.uniondevelopers.com).Role Description:This is a full-time on-site role for an Front Desk officer at Union Developers. The Executive Assistant will be responsible for providing administrative support to the executive team, including managing expense reports, assisting with executive support tasks, and maintaining communication within the organization. The role requires attention to detail, strong organizational skills, and the ability to work effectively in a fast-paced environment.Qualifications:<ul><li>Experience in executive administrative assistance and administrative support</li><li>Excellent communication skills, both written and verbal</li><li>Strong organizational and time management skills</li><li>Ability to multitask and prioritize tasks effectively</li><li>Proficiency in Microsoft Office Suite</li><li>Experience in the real estate or property development industry is a plus</li><li>Bachelor&rsquo;s degree in Business Administration or a related field</li></ul>Job Type: Full-timeWork Location: In person

Front Desk Officer (Female)

Cutera

Cutera Aesthetics is an innovative startup in the expanding world of medical aesthetics. Simply put, our aim is to give people greater self-confidence through better skin. Whether we&rsquo;re getting rid of unwanted facial hair, contouring Face or Body, reducing pigmentation, treating acne, or reducing the signs of aging, we change lives every day and it&rsquo;s something we&rsquo;re extremely passionate about. We perform both Non-invasive &amp; Minimally-invasive aesthetic procedures.We are now recruiting for a full-time Front Desk Manager to join our team in Lahore. You will supervise the Center operations to maximize revenues and profits while attaining optimal client satisfaction.Cutera Aesthetics offers Market competitive Salary + Bonus + Incentives + Staff discounts.Experience, Qualifications, and Personal Qualities.<ul><li>Minimum of 2-3 years experience in management.</li><li>Excellent English communication skills both in written and spoken.</li><li>Passionate about giving great customer service, every time, no matter what.</li><li>Experience in working to sales targets and be happy to get involved with promotional activity.</li></ul>Job Timings: 11am - 9pmJob Type: Full-timeWork Location: In person

Front Desk Manager - Lahore

Cybernet Internet Services Pvt. Ltd.

About UsCybernet is a leading Internet and Data Communication Network Service Provider in Pakistan. We are present in 25 cities with more than 1500 B2B clients of innovative enterprise solutions and above 200,000 B2C consumers of Stormfiber.Our increasingly diverse team is dedicated to achievement. We empower our people to use their spaces, passions, and talents to perform at their best.We grow because our people grow with us. Join the Cybernet family.SummaryWe are looking for an enthusiastic Retention Officer to contribute to retaining customers for our company. You will be responsible for retaining customers by assisting and guiding the over the phone and maintaining good customer relationships.An effective Retention Officer must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone including working on data provided to guide customers dealing with complaints and doubts.Retention Officer is primarily responsible for ensuring that customers or employees remain engaged with a company and do not leave or churn. This role is crucial in maintaining long-term relationships and stability within an organization.Responsibilities&middot; Contact potential or existing customers to inform them about a product or service using scripts&middot; Answer questions about products or the company&middot; Ask questions to understand customer concerns and address them&middot; Work on customer complaints to retain them.&middot; Enter and update customer information in the database&middot; Take and process orders in an accurate manner&middot; Go the &ldquo;extra mile&rdquo; .&middot; Keep records of calls and sales and note useful informationRequirements ( Females only)&middot; High school diploma: BSc/BA will be a plus (Females only)&middot; Proven experience as a Retention Officer representative or other sales/customer service role&middot; Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems&middot; Ability to learn about products and services and describe/explain them to prospects&middot; Excellent knowledge of English&middot; Excellent communication and interpersonal skills&middot; Cool-tempered and able to handle rejection&middot; Outstanding negotiation skills with the ability to resolve issues and address complaintsJob Type: Full-timeWork Location: In person

Explore 160+ Front desk in Lahore this September. Find roles across top companies and apply now to boost your career.

160 front desk jobs IN Lahore

Front Desk Officer

Front Desk Officer

Front Desk Receptionist

Front Desk Officer

Front Desk Officer (Female)

Front Desk Manager - Lahore

Front Desk Officer