cashier/receptionist

clinic operation coordinator Jobs in Al Ayn

clinic operation coordinator

dental assistant/insurance coordinator Jobs in Al Ayn

dental assistant/insurance coordinator

front office intern

hr secretary

front desk receptionist

Ultra Medical Center

1. Deal directly with patients, visitors either by telephone, electronically or face to face2 Respond promptly to customer inquiries3. Handle and resolve customer complaints4. Obtain and evaluate all relevant information to handle patients inquiries5. Provide pricing and delivery information6. Greet and attend to patients in person and over the phone.7. Professionally assist doctors, staff, visitors, and patients.8. Answer all phone calls in a professional and courteous manner.9. Maintain confidentiality of all doctor, staff, and patient information.10. Schedule appointments between doctors and patients.11. Liaise between medical departments with discretion and professionalism12. Adhere to policy and procedures during all activates.13. Assist with treatment as per agreed protocols.14. Complete accurate documentation of patient visits.15. Assist patients in filling required paperwork and collect co-payments at each visit.Job Type: Full-timePay: From AED1.00 per monthAbility to commute/relocate:<ul><li>Al-Ayn: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Diploma (Required)</li></ul>Experience:<ul><li>UAE HEALTHCARE: 2 years (Required)</li></ul>Language:<ul><li>ARABIC (Required)</li></ul>Location:<ul><li>Al-Ayn (Required)</li></ul>

Front Desk Receptionist

Well Touch Medical Centre

e are seeking an experienced and organized Clinic Operation Coordinator to oversee daily operations of our aesthetic clinic. The ideal candidate will ensure smooth clinic workflow, high-quality patient service, and compliance with clinic standards while supporting the medical and administrative teams.Key Responsibilities:<ul><li>Supervise day-to-day clinic operations to ensure efficiency and smooth patient flow</li><li>Coordinate schedules for doctors, nurses, therapists, and front-desk staff</li><li>Ensure excellent patient experience from registration to post-treatment follow-up</li><li>Monitor clinic hygiene, safety protocols, and operational standards</li><li>Support the implementation of clinic policies and procedures</li><li>Handle patient concerns professionally and escalate when necessary</li><li>Assist management with staff performance monitoring and reporting</li><li>Ensure proper documentation, records, and inventory coordination</li><li>Liaise between management, medical staff, and administrative teams</li><li>Support onboarding and basic training of new staff members.</li></ul>Requirements:<ul><li>Previous experience as a Clinic Supervisor in an aesthetic or medical clinic</li><li>Strong leadership and organizational skills</li><li>Excellent communication and interpersonal abilities</li><li>Knowledge of clinic operations, scheduling, and patient coordination</li><li>Ability to multitask and work in a fast-paced environment</li><li>Professional appearance and patient-focused attitude</li><li>Proficiency in basic computer systems and clinic software</li></ul>Job Types: Full-time, Permanent

Clinic Operation Coordinator

One Life Medical Center

Job Title: Patient CoordinatorLocation: Al Ain, UAE Facility: Medical CenterJob SummaryWe are seeking a friendly, organized, and patient-focused Patient Coordinator to join our medical center in Al Ain. The ideal candidate will act as the first point of contact for patients, ensuring smooth coordination of appointments, effective communication, and a high standard of customer service while supporting the center&rsquo;s service and sales goals.Key Responsibilities<ul><li>Greet and assist patients in a professional and welcoming manner</li><li>Schedule, confirm, and manage patient appointments</li><li>Coordinate patient flow between departments and healthcare providers</li><li>Maintain accurate and up-to-date patient records</li><li>Handle patient inquiries, concerns, and complaints efficiently</li><li>Explain services, treatments, and packages to patients and promote relevant offerings</li><li>Support the medical center&rsquo;s sales targets through effective patient engagement and follow-up</li><li>Coordinate with doctors, nurses, and administrative staff to ensure smooth operations</li><li>Verify patient documents and insurance details when required</li><li>Ensure patient confidentiality and compliance with internal policies</li><li>Follow up with patients regarding appointments, treatments, and ongoing care</li></ul>Requirements &amp; Qualifications<ul><li>Proven experience as a Patient Coordinator, Receptionist, or similar role in a medical center or healthcare setting</li><li>Strong communication and interpersonal skills</li><li>Excellent organizational and multitasking abilities</li><li>Sales-oriented mindset with the ability to convert inquiries into bookings</li><li>Proficiency in MS Office and medical management systems</li><li>Fluency in English; Arabic is an advantage</li></ul>Skills &amp; Competencies<ul><li>Strong customer service and sales skills</li><li>Persuasive communication and upselling abilities</li><li>Professional appearance and positive attitude</li><li>Ability to work under pressure in a fast-paced environment</li><li>Attention to detail and problem-solving skills</li><li>Team-oriented and proactive</li></ul>Job Type: Full-time

Patient Coordinator

NMC Health plc

<div><ul><li>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.
</li><li>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.
</li><li>Appointment management including no-shows, rescheduling of patients and confirmations.
</li><li>Register new patients and ensure the records of current patients are up to date.
</li><li>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.
</li><li>Provide claim forms in case the patient wants to claim reimbursement.
</li><li>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.
</li><li>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor&rsquo;s duty roster, and procedures for booking appointments.
</li><li>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.
</li><li>Check emails daily, ensuring you respond to queries in a timely manner.
</li><li>Ensure operations are carried out uniformly according to the hospital policies and procedures.
</li><li>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.
</li><li>Participate in the Hospital training programs.
</li><li>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.
</li><li>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department
</li><li>Strictly adheres to NMC&rsquo;s regulations and policies especially those related to infection control, patient safety &amp; JCI.
</li><li>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.
</li><li>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.
</li><li>Maintains patient &amp; staff confidentiality.
</li><li>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.
</li><li>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.
</li><li>Ensure that all charges are accurately recorded in the patient&rsquo;s account, reflecting the correct services, dates, and codes.
</li><li>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.
</li><li>Provide patients with detailed statements and assistance in understanding their charges and payment options.
</li><li>Prepare and process patient invoices for services, ensuring accurate charges.
</li><li>Collect co-pays, deductibles, and outstanding balances at the time of service.
</li><li>Ensure billing practices comply with legal and insurance requirements.
</li><li>To assist in basic translation as and when required.</li></ul></div>
 <div><ul><li>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.
</li><li>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.
</li><li>Appointment management including no-shows, rescheduling of patients and confirmations.
</li><li>Register new patients and ensure the records of current patients are up to date.
</li><li>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.
</li><li>Provide claim forms in case the patient wants to claim reimbursement.
</li><li>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.
</li><li>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor&rsquo;s duty roster, and procedures for booking appointments.
</li><li>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.
</li><li>Check emails daily, ensuring you respond to queries in a timely manner.
</li><li>Ensure operations are carried out uniformly according to the hospital policies and procedures.
</li><li>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.
</li><li>Participate in the Hospital training programs.
</li><li>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.
</li><li>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department
</li><li>Strictly adheres to NMC&rsquo;s regulations and policies especially those related to infection control, patient safety &amp; JCI.
</li><li>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.
</li><li>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.
</li><li>Maintains patient &amp; staff confidentiality.
</li><li>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.
</li><li>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.
</li><li>Ensure that all charges are accurately recorded in the patient&rsquo;s account, reflecting the correct services, dates, and codes.
</li><li>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.
</li><li>Provide patients with detailed statements and assistance in understanding their charges and payment options.
</li><li>Prepare and process patient invoices for services, ensuring accurate charges.
</li><li>Collect co-pays, deductibles, and outstanding balances at the time of service.
</li><li>Ensure billing practices comply with legal and insurance requirements.
</li><li>To assist in basic translation as and when required.</li></ul></div>
 <div><ul><li>College Diploma/Graduate - Any discipline or related fields.
</li><li>1year as trainee receptionist preferred
</li><li>Active and good inter personal skills, Pleasing Personality
</li></ul>Excellent command of oral and written English; Arabic.</div>

Patient Admin Executive - UAEN

Explore 4+ Front desk receptionist in Al Ayn this February. Find roles across top companies and apply now to boost your career.

4 front desk receptionist jobs In Al Ayn

Front Desk Receptionist

Clinic Operation Coordinator

Patient Coordinator

Patient Admin Executive - UAEN