hr manager

receptionist

supervisor

area manager

cleaning supervisor

front desk supervisor

Marriott International

<div>Additional Information 
Job Number25157512 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe St. Regis Abu Dhabi, Nation Tower, Corniche, Abu Dhabi, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
Start Your Journey With Us
From the very first opening of the St. Regis New York, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury, St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with more than a hundred years of bespoke St. Regis tradition.
Crafted for modern connoisseurs who desire exceptional experiences, The St. Regis Abu Dhabi is the social epicenter for royalty, discerning travelers and luminaries in the art of living. The hotel comprises of 283 elegantly appointed guest rooms including 55 suites, most of which boast breathtaking views of the Arabian Gulf and Abu Dhabi city, including the extraordinary Abu Dhabi Suite &ndash; the highest suspended suite in the world, connecting the two Nation Towers.
The St. Regis is part of Marriott International, a brand leader, offering the most powerful portfolio in the industry, our more than 30 leading brands and nearly 9,100 properties in 142 countries and territories give people more ways to connect, experience and expand their world. At the heart of The St. Regis, our exceptional staff whom we address as &quot;Hosts,&quot; are the ultimate luxury ambassadors, dedicated to providing our guests with an exquisite stay and unforgettable experiences. Pursue your passion and grow your expertise at Abu Dhabi&rsquo;s best address&mdash;The St. Regis Abu Dhabi, the house of luxury who is awarded with the prestigious Forbes Travel Guide 5-Star Rating. 
Job Requirement:
The Front Office Supervisor will be responsible of overseeing the Guest Service Agents and providing full support to assure quality of service. ESSENTIAL FUNCTIONS:
<ul><li>Monitor punctuality of team members to their shift and ensure they are well-groomed according to The St. Regis standard.</li>
<li>Ensure the desk is covered at all times, allocating meal breaks sensibly.</li>
<li>Attend and supervise proper handover between shifts.</li>
<li>Monitor attendants in the lobby from Guest Relations and Guest Services.</li>
<li>Communicate and coordinate the proper arrangement with Concierge, Guest Relations, Guest Services and Butlers for the arranged transportation and VIP guests.</li>
<li>Coordinate with Housekeeping the VIP arrivals and special attention guests.</li>
<li>Assist the Guest Service Agents with Check-in and Check-out if needed.</li>
<li>Monitor the reception&rsquo;s operation and coordinate waiting guests.</li>
<li>Involve in all guests challenges at the check-in and check-out and take necessary action for any service recovery according to hotel procedure to meet the guest&rsquo;s expectations.</li>
<li>Ensure the arrival and farewell experience meet the The St. Regis standards.</li>
<li>Monitor the presence of doorman, bellman and lobby hostess in the lobby.</li>
<li>Assist the Guest Relations with serving the welcome drink and face towels upon guest arrival.</li>
<li>Coordinate with Rooms Controller day-to-day operation and take a proper handover.</li>
<li>Check emails and communicate with the team new promotions, special events and updated policies.</li>
<li>Follow-up on guest&rsquo;s requests and record them on Empower GXP.</li>
<li>Ensures all GSA and GRA are following the daily checklist.</li>
<li>Participate in evacuation drill and has a full knowledge on how to follow the evacuation plan and manage the team accordingly.</li>
<li>Attend Security monthly meetings and fire warden meetings.</li>
<li>Follow the contingency plan when PMS is down and control the situation, printout the proper backup and fill the proper checklist.</li>
<li>Following The St. Regis FOE&rsquo;s and implements them at the work place.</li>
<li>Implement new policy and operation procedure taken by the superiors.</li>
<li>Encourage the team and work as example to reach the department targets on Marriott Bonvoy, GuestVoice and Upselling.</li>
<li>Monitor the lobby lights, temperature and music and make sure all in proper level.</li></ul> 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
#LI-MA1</div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Front Office Supervisor

Jannah Hotels & Resorts , Abu Dhabi

Job Title: Guest Service Team Leader Company: Jannah Hotels &amp; Resorts Location: Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates (On-site) Employment Type: Full-timeCompany Description: Jannah Hotels &amp; Resorts is a collection of halal, affordable luxury hotels and hotel apartments in the UAE, founded on the noble principles of Bedouin hospitality. Known for innovative infrastructure and dynamic creativity, Jannah Hotels &amp; Resorts offers a unique management experience to visitors and residents alike. With numerous awards and recognitions, the company places &ldquo;You&rdquo; at the heart of its journey, following The Jannah Way to engage, enrich, and evolve for the benefit of colleagues, guests, communities, and stakeholders.Role Description: We are seeking a full-time, on-site Guest Service Team Leader in Abu Dhabi. The successful candidate will be responsible for:<ul><li>Welcoming guests and managing check-ins and check-outs.</li><li>Handling guest inquiries and providing information about the hotel and its services.</li><li>Ensuring guest satisfaction by coordinating with various departments.</li><li>Resolving any guest issues during their stay.</li><li>Maintaining accurate records, processing payments, and performing administrative tasks.</li></ul>Qualifications:<ul><li>Strong customer service and hospitality skills.</li><li>Excellent verbal and written communication skills.</li><li>Ability to handle multiple tasks and work under pressure.</li><li>Proficiency in using reservation and front desk software.</li><li>Attention to detail and strong organizational skills.</li><li>Flexibility to work weekends and holidays.</li><li>Prior experience in a related role is a plus.</li><li>Bachelor&rsquo;s degree in Hospitality Management or a related field is preferred.</li><li>Availability for Interview: This job requires a face-to-face interview in Abu Dhabi, UAE. Are you available to attend?</li><li>Experience Requirement: This role requires a minimum of 5 years of experience in 4- or 5-star hotels, including at least 2 years in a similar role. Do you meet these requirements?</li><li>Language Requirement: Do you speak Arabic?</li><li>Education Requirement: Do you have an attested education certificate?</li></ul>Preferred Qualifications:<ul><li>Have you completed a Bachelor&rsquo;s Degree?</li></ul>If you meet these criteria, please apply &ndash; we would love to hear from you!Job Type: Full-timePay: AED2,200.00 - AED3,000.00 per monthApplication Question(s):<ul><li>This job requires a face-to-face interview in Abu Dhabi, UAE. Are you available to attend?</li><li>This role requires a minimum of 5 years of experience in 4- or 5-star hotels, including at least 2 years in a similar role. Do you meet these requirements?</li><li>Do you Speak Arabic ?</li><li>Do you have attested education certificate?</li></ul>

Guest Service Team Leader

Omorfia Group LLC

Job Description &ndash; ReceptionistWe are looking for a warm, professional, and service-oriented Receptionist to be the welcoming face of our salon/spa. The Receptionist will manage the front desk, handle client check-ins and check-outs, process payments, and actively promote services and upgrades to enhance the client experience and support business growth.Key Responsibilities<ul><li>Client Engagement</li><li>Greet and welcome clients warmly, ensuring a positive first impression.</li><li>Manage client check-in and check-out efficiently.</li><li>Handle bookings, cancellations, and schedule adjustments with accuracy.</li><li>Provide clear information about services, promotions, and packages.</li><li>Upsell and upgrade services (e.g., recommending add-ons or premium treatments) to maximize client satisfaction and revenue.</li><li>Cash Handling &amp; Transactions</li><li>Process payments via cash, credit card, or other approved methods.</li><li>Issue receipts, track daily sales, and reconcile end-of-day cash.</li><li>Follow company policies for handling refunds, discounts, or vouchers.</li><li>Front Desk &amp; Administrative Duties</li><li>Answer and direct incoming calls in a courteous manner.</li><li>Maintain an organized reception area that reflects brand standards.</li><li>Manage client records, maintain confidentiality, and ensure accuracy of data.</li><li>Coordinate with therapists/technicians to ensure smooth service flow.</li><li>Handle mail, deliveries, and other front-desk administrative tasks.</li><li>Customer Service Excellence</li><li>Address client queries and resolve concerns promptly and professionally.</li><li>Provide after-service care information when necessary.</li><li>Ensure client satisfaction from arrival to departure.</li></ul>Qualifications &amp; Skills<ul><li>Female candidates only</li><li>Fluent in Arabic &amp; English (both spoken and written &ndash; mandatory)</li><li>With or without UAE experience</li><li>Minimum 1&ndash;2 years&rsquo; experience in receptionist, front desk, or customer service roles</li><li>Proficient in English; additional language skills are an advantage</li><li>Computer literate (booking systems, MS Office, POS operations)</li><li>Strong organizational skills and attention to detail</li><li>Professional appearance with excellent interpersonal and communication skills</li></ul>Job Details:<ul><li>Working Hours: 9 hours + 1 hour break</li><li>Salary: AED 3,500 + Commission</li></ul>Job Types: Full-time, PermanentPay: AED3,500.00 per monthLanguage:<ul><li>Arabic (Required)</li></ul>

Receptionist - Female - Arabic Speaking

Warehouse gym

About the RoleWe&rsquo;re on the lookout for a friendly, proactive, and customer-focused Receptionist to join our vibrant team at Warehouse Gym!As the face of our gym, you&rsquo;ll provide a welcoming and professional front desk experience for every member and visitor. From handling enquiries to supporting new member onboarding and driving membership growth, you&rsquo;ll play a vital role in delivering exceptional service and contributing to our thriving fitness community.Key Responsibilities<ul><li>Greet all members and visitors with a warm, professional, and energetic attitude</li><li>Manage front desk operations, including phone calls, emails, and walk-in enquiries</li><li>Support existing members with class bookings, account queries, and general assistance</li><li>Conduct engaging gym tours for prospects and clearly explain membership options</li><li>Drive membership sales through walk-ins, outbound calls, referrals, and follow-ups</li><li>Accurately process new memberships, renewals, and transactions</li><li>Ensure a smooth and welcoming onboarding experience for new members</li><li>Maintain a clean, organized, and inviting reception area</li><li>Collaborate with the team to achieve monthly sales and customer service targets</li><li>Handle system updates, CRM entries, and membership paperwork efficiently</li></ul>Qualifications &amp; Skills<ul><li>Minimum 2 years of experience in sales, customer service, or front desk operations</li><li>Strong communication and interpersonal skills with a friendly and approachable demeanor</li><li>Sales-driven mindset with the ability to meet and exceed targets</li><li>Organised, detail-oriented, and comfortable managing multiple tasks</li><li>Proficient in Microsoft Office (Word, Excel, Outlook)</li><li>Experience with CRM/member management systems and POS tools</li><li>Skilled in using email and team messaging platforms</li><li>Comfortable with online booking and scheduling platforms</li><li>Flexible to work shifts, including evenings and weekends</li><li>A passion for fitness and a team-player attitude are highly valued</li></ul>Job Type: Full-timePay: From AED3,500.00 per monthApplication Question(s):<ul><li>What is your total experience in customer service, front desk or sales- related roles?</li><li>What is your current notice?</li><li>What is your Current visa status in the UAE?</li></ul>

Front of House

Hyatt

<div><div>Summary<div>
Position Summary:
The Assistant Manager Front Office supports the Front Office Manager in overseeing the daily operations of the front office, including guest services, reservations, and front desk operations. This role ensures a high standard of guest satisfaction, staff supervision, and efficient coordination with other departments.
Key Responsibilities:<ul><li>
Assist in managing day-to-day operations of the front office to ensure smooth and efficient service.</li><li>
Supervise front desk team members, including training, scheduling, and performance evaluations.</li><li>
Handle guest check-ins, check-outs, and resolve guest issues or complaints promptly and professionally.</li><li>
Ensure adherence to hotel policies and procedures, including safety and security.</li><li>
Monitor room inventory, reservations, and coordinate with housekeeping and maintenance for room readiness.</li><li>
Support the Front Office Manager in preparing reports, maintaining budgets, and achieving departmental goals.</li><li>
Manage VIP arrivals, special requests, and ensure personalized guest service.</li><li>
Oversee cashiering and billing processes to ensure accuracy and compliance.</li><li>
Promote up-selling of rooms and hotel services to maximize revenue.</li><li>
Lead by example in delivering exceptional customer service standards.</li></ul>
Requirements:<ul><li>
Diploma or degree in Hospitality Management or a related field.</li><li>
Minimum 2&ndash;3 years of experience in Front Office, with at least 1 year in a supervisory or assistant managerial role.</li><li>
Strong leadership, communication, and interpersonal skills.</li><li>
Proficient in property management systems</li><li>
Ability to work under pressure and in a fast-paced environment.</li><li>
Excellent problem-solving and conflict-resolution abilities.</li><li>
Flexibility to work in shifts, including weekends and holidays.</li></ul> 

Preferred Qualifications:<ul><li>
Multilingual abilities are a plus. (e.g., Russian, German, Chinese speaker).</li><li>
Prior experience in a luxury or five-star hotel environment.</li></ul><div> 
</div></div></div><div>
Qualifications<div><ul><li>
A true desire to satisfy the needs of others in a fast paced environment.</li><li>
Refined verbal and written communication skills.</li><li>
Previous front office supervisory/team leader experience preferred, in a luxury hospitality company.</li><li>
Experience working with Opera is required.</li><li>
Ability to work a flexible schedule.</li><li>
German/Russian/Chinese language will be ideal.</li></ul></div></div></div>

ASSISTANT MANAGER - FRONT OFFICE (PREFERABLY RUSSIAN/GERMAN/CHINESE SPEAKER)

<div><div>Summary<div>
You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Front Office Manager is responsible to assist the Director of Rooms in delivering the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Front Service (including parking and the hotel entrance), Communications Centre, Business Centre and Grand Club.</div></div><div>
Qualifications<div>
Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Front Office Manager. Good problem solving, administrative and interpersonal skills are a must.</div></div></div>

FRONT OFFICE MANAGER

First Abu Dhabi Bank (FAB)

<div>
 
 Looking to join the #1 bank in the UAE and one of the most prestigious in the region? We're looking for professionals who are driven, skilled, and ready to take on new challenges. Together, we can achieve our goals, making a lasting impact on both our company and the industry as a whole.
 
 
 
 
 Join us and leave your mark on the industry. Let's work together to achieve great things and unlock new possibilities for our employees, customers, and communities.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 Transaction Processing &amp; Operational Accuracy
 
 
 
 
 <ul>
 <li>
 Process cash withdrawals and deposits in local and foreign currencies, cheque deposits, inter-account transfers, and vault/main safe transactions.
 </li>
 <li>
 Perform end-of-day reconciliation of teller cash and valuables.
 </li>
 <li>
 Manage transactions related to manager&rsquo;s cheques, demand drafts, telegraphic transfers, IPO processing, clearing, and returned items in line with FAB procedures.
 </li>
 <li>
 Ensure correctness of cash requested and received from the vault, including accurate posting in the system.
 </li>
 <li>
 Maintain 100% accuracy in teller transactions to meet teller-specific RFT standards.
 </li>
 </ul>
 
 
 
 
 
 
 Service Excellence &amp; KPI Support
 
 
 
 
 <ul>
 <li>
 Contribute to achieving branch service KPIs, including:
 </li>
 <li>
 NPS through friendly, professional, and efficient teller service.
 </li>
 <li>
 Right First Time (RFT) in teller transactions &mdash; ensuring error-free processing to avoid reversals or corrections.
 </li>
 <li>
 Service Request (SR) turnaround times for teller-related requests in line with SLA.
 </li>
 <li>
 Complaint resolution timelines for teller-related issues, escalating where necessary.
 </li>
 <li>
 Mystery Shopping performance by adhering to FAB service standards.
 </li>
 <li>
 Promote FAB&rsquo;s digital channels (ATM, CDM, mobile, and online banking) to customers and assist with onboarding to these services.
 </li>
 </ul>
 
 
 
 
 
 
 Compliance &amp; Risk Control
 
 
 
 
 <ul>
 <li>
 Ensure teller operations comply with FAB policies, operational risk controls, KYC, AML, and regulatory requirements.
 </li>
 <li>
 Report suspicious transactions to the Teller Supervisor or Branch Manager in line with fraud prevention procedures.
 </li>
 <li>
 Safeguard customer information and adhere to FAB&rsquo;s Information Security Policy, including clear desk practices.
 </li>
 <li>
 Participate in mandatory compliance and operational training.
 </li>
 </ul>
 
 
 
 
 
 
 Customer Engagement &amp; Sales Support
 
 
 
 
 <ul>
 <li>
 Identify customer needs during transactions and refer them to appropriate branch staff for product discussions.
 </li>
 <li>
 Generate leads for branch sales teams through referral of potential product opportunities.
 </li>
 <li>
 Encourage customers to migrate to higher-value programs and services.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 Operational Administration
 
 
 
 
 <ul>
 <li>
 Complete all assigned reports and documentation accurately and on time.
 </li>
 <li>
 Assist with surprise cash counts and vault audits as required.
 </li>
 <li>
 Support the Teller Supervisor in maintaining cash limits and exchange positions.
 </li>
 </ul>
 <ul>
 <li>
 Operates in a high-volume, accuracy-critical environment where transaction speed, security, and customer satisfaction are equally important.
 </li>
 <li>
 Plays a critical role in the branch&rsquo;s front-line service delivery and teller-related KPI performance.
 </li>
 <li>
 Operates within FAB policies, governance frameworks, and regulatory requirements.
 </li>
 <li>
 Authorised to process teller transactions within approved limits.
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 Minimum Qualification
 
 
 
 
 <ul>
 <li>
 High school diploma or equivalent.
 </li>
 </ul>
 
 
 Minimum Experience
 
 
 
 
 <ul>
 <li>
 Minimum 2 years&rsquo; banking experience in teller or cashier roles.
 </li>
 </ul>
 
 Strong understanding of cash handling, teller operations, and regulatory requirements.
 
 
 
</div>

Teller

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