housekeeping supervisor

restaurant supervisor

receptionist

reservations agent

supervisor

front desk supervisor

IHG Hotels & Resorts

<div>
 
 About Us
 
 
 
 As the world&rsquo;s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental&reg; brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
 
 
 Towering over the city center, our luxury Doha hotel is one of the tallest in Qatar. You&rsquo;ll find us in the exclusive West Bay area, close to the city&rsquo;s Doha Exhibition and Convention Centre, government offices, and corporate headquarters. Our spacious rooms and suites have panoramic city and sea views, while award-winning restaurants, state-of-the-art meeting venues, easy access to local highlights, a health, and fitness club, and a rooftop pool, ensure a memorable stay
 
 
 InterContinental Doha The City is looking for a
 
 Front Desk supervisor
 
 to join our team.
 
 
 
 What&rsquo;s the job?
 
 
 
 As a
 
 Front Desk Supervisor
 
 you are responsible to supervise front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. Respond in a professional and courteous manner to guests by providing accurate and timely information and services.
 
 Promote the desired work culture by living the 5 winning ways value &ndash;
 
 
 
 Do the Right thing, Show we care, Aim Higher, Celebrate Difference, Work better together.
 
 
 
 
 
 Your day-to-day
 
 
 
 <ul>
 <li>
 Ensure outstanding customer care at all times.
 </li>
 <li>
 Maintains a friendly, cheerful and courteous demeanour at all times.
 </li>
 <li>
 Courteously and accurately answers inquiries from potential guests and accepts hotel reservations.
 </li>
 <li>
 Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
 </li>
 <li>
 Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.
 </li>
 <li>
 Supervise daily shift process ensuring all team members adhere to standard operating procedures.
 </li>
 <li>
 Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
 </li>
 <li>
 Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
 </li>
 <li>
 Adhere to company credit limit / floor limit policies.
 </li>
 <li>
 Allocate rooms to expected arrivals after checking the guests preferences and special requests.
 </li>
 <li>
 Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.
 </li>
 <li>
 Cross Check all billing instructions are correctly updated
 </li>
 <li>
 Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
 </li>
 <li>
 Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests.
 </li>
 <li>
 Performs other duties as assigned, requested or deemed necessary by management.
 </li>
 <li>
 Ensure Front office log book and hotel log book is always updated and actioned upon.
 </li>
 <li>
 Ensures safety by following guest check in and security procedures and reporting suspicious activity to security, manager, or MOD.
 </li>
 <li>
 Participate in hotel committees and task force assignments.
 </li>
 <li>
 Assist all departments in servicing the guests during high volume periods.
 </li>
 <li>
 Takes responsibility in the absence of the Duty Manager /Front office manager
 
 
 </li>
 </ul>
 
 How do I deliver this?
 
 
 
 We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It&rsquo;s what connects every colleague in all IHG&reg; hotels.
 
 
 
 True Attitude
 
 : being caring, wanting to make a positive difference, and building genuine connections with guests
 
 
 
 True Confidence
 
 : having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
 
 
 
 True Listening
 
 : focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
 
 
 
 True Responsiveness
 
 : is about providing guests with what they need, and doing so in a timely and caring manner
 
 
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>

Front Desk Supervisor

Corp Executive Hotel Doha Suites

Job Summary:Are you a dynamic hospitality professional who loves welcoming guests and driving revenue? Join our team! We need someone who can run the front desk smoothly, create memorable guest experiences, and actively contribute to increasing hotel revenue.Key Responsibilities:<ul><li>Manage daily front desk operations: guest check-in/check-out, reservations, billing, and inquiries.</li><li>Monitor room inventory and implement strategies to maximize occupancy and revenue.</li><li>Promote hotel services, upsell rooms and packages, and boost overall profitability.</li><li>Collaborate with housekeeping, F&amp;B, and sales teams for seamless operations</li><li>Support upselling initiatives for rooms, packages, and hotel services.</li><li>Generate and maintain daily and monthly reports on occupancy, revenue, and bookings.</li><li>Handle guest complaints and resolve issues promptly and professionally.</li><li>Maintain accurate records and ensure compliance with hotel policies.</li></ul>Qualifications &amp; Skills:<ul><li>Diploma/Degree in Hotel Management or Hospitality preferred.</li><li>Experience in front desk operations with exposure to revenue management</li><li>Experience with online booking platforms such as Booking.com, Agoda, etc.</li><li>Familiarity with PMS systems (Opera, Fidelio, or similar).</li><li>Strong communication, interpersonal, and problem-solving skills.</li><li>Proactive, customer-focused, and results-oriented.</li></ul>Additional Requirements:<ul><li>Flexible to work in shifts, weekends, and holidays.</li><li>Fluent in English and Arabic (preferred); additional languages a plus</li></ul>What We Offer:<ul><li>Supportive team environment in a professional hotel setting</li><li>Opportunity to grow within the hospitality industry</li><li>Be part of a dynamic team driving both guest satisfaction and business growth.</li><li>Hands-on experience in revenue-focused hospitality.</li><li>Opportunities for career growth in a thriving hotel environment.</li></ul>To Apply: Please submit your updated CV via Indeed. Only shortlisted candidates will be contacted.Job Type: Full-timeApplication Question(s):<ul><li>What are your salary expectations for this role?</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Experience:<ul><li>hotel: 1 year (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Front office Receptionist with Revenue Focus

FIN Hospitality

Local Hiring QatarJob Title: Front Office Supervisor (Arabic Male Speaker Preferred)Duty Time: 8 Hours + 1 Hour BreakGender: Arabic Nationaluty MaleCompany Benefits:<ul><li>Monthly Salary: QAR 2,300 &ndash; 3,400</li></ul><ul><li>Accommodation: Single room in a shared apartment + Transportation + Hamad Medical card</li></ul><ul><li>Air Ticket: Return ticket provided every 2 years</li></ul>Key Responsibilities:<ul><li>Supervise and support front office staff in daily operations</li></ul><ul><li>Handle guest inquiries, complaints, and special requests professionally</li></ul>Requirements:<ul><li>Previous experience Should be in 5 Star Hotels</li></ul><ul><li>Previous experience in a similar front office supervisory role</li></ul><ul><li>Fluency in Arabic is preferred; English proficiency is required</li></ul>Job Type: PermanentPay: QAR2,300.00 - QAR3,400.00 per month

Front Office Supervisor (Arabic Male Speaker Preferred)

Aspire Global Human Resources

Front office Supervisor (preferably Arabic speaker)Single hiring status<ul><li>Single room in a shared Apartment</li><li>monthly salary bracket from 2,300 - 3, 400 Qatar Riyal</li><li>Every 2 years air ticket.</li></ul>Mail you application to connect@aspireglobal-hr.comJob Type: Full-timePay: QAR2,300.00 - QAR3,400.00 per month

Front office Supervisor

PULLMAN

<div>Company Description 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster. 
Job Description 
<ul><li>
Supervise daily front office operations, ensuring smooth check-in/check-out processes</li><li>
Lead and motivate the front desk team to maintain high service standards</li><li>
Handle guest inquiries, concerns, and special requests professionally and promptly</li><li>
Coordinate with other departments to ensure guest satisfaction</li><li>
Monitor room availability and assist with reservations when needed</li><li>
Train new team members and support ongoing development</li><li>
Ensure compliance with hotel policies, procedures, and brand standards</li></ul> 

Qualifications 
<ul><li>
Previous experience in a front office, preferably in a supervisory capacity</li><li>
Strong communication and interpersonal skills</li><li>
Ability to lead a team and handle guest interactions with confidence and empathy</li><li>
Opera system experience</li><li>
Problem-solving mindset and attention to detail</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</div>

Welcomer Supervisor (Front Office)

Venture Gulf Engineering W.L.L

Job Summary:<ul><li>Greet and welcome visitors, ensuring they feel comfortable and attended to.</li><li>Answer, screen, and forward incoming phone calls in a polite and efficient manner.</li><li>Manage and coordinate front desk operations, including keeping the reception area clean and organized.</li><li>Handle incoming and outgoing mail, packages, and deliveries.</li><li>Respond to general inquiries from clients and visitors and direct them to the appropriate department or individual.</li><li>Perform other clerical duties as assigned by the manager or supervisor.</li></ul>Qualifications Required:Education &amp; Experience:<ul><li>High school diploma or equivalent (associate's degree preferred).</li></ul><ul><li>Proven experience as a receptionist, front desk representative, or in a related role is a plus.</li></ul><ul><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office</li></ul>management software.3. Skills &amp; Competencies:<ul><li>Excellent Arabic and English verbal and written communication skills.</li></ul><ul><li>Strong interpersonal and customer service ski lls.</li></ul><ul><li>Ability to multitask and manage time efficiently.</li></ul><ul><li>Professional appearance and attitude.</li></ul><ul><li>Strong organizational and problem-solving skills.</li></ul><ul><li>Attention to detail and ability to work independently with minimal supervision.</li></ul><ul><li>Ability to maintain confidentiality and handle sensitive information.</li></ul><ul><li>Familiarity with phone systems and office equipment (printers, copiers, scanners).</li></ul>4. Other Requirements:<ul><li>Ability to work in a fast-paced environment.</li></ul><ul><li>Punctuality and reliability are essential.</li></ul>Job Type: Full-timeLanguage:<ul><li>Arabic (Required)</li></ul>

Male Receptionist

Gulf Overseas HR Consultancy

A reputed private hospital/clinic in Qatar is looking to hire a well-presented and customer-oriented Female Front Desk Staff / Receptionist to manage the front office operations. The ideal candidate will be the first point of contact for patients and visitors, offering a warm and professional experience while handling administrative tasks efficiently.Key Responsibilities:<ul><li>Greet and welcome patients and visitors with a positive attitude</li><li>Answer phone calls, schedule appointments, and manage the clinic&rsquo;s calendar</li><li>Register new patients and update existing patient information accurately</li><li>Handle patient inquiries and provide accurate information regarding services, timings, and procedures</li><li>Coordinate with doctors, nurses, and other staff for smooth daily operations</li><li>Manage front desk supplies and maintain a clean, organized reception area</li><li>Process payments and issue receipts, coordinate with billing department</li><li>Maintain confidentiality and adhere to clinic/hospital protocols</li></ul>Qualifications &amp; Requirements:<ul><li>Female candidates only (as per organizational requirements)</li><li>High school diploma or equivalent (Diploma or Degree preferred)</li><li>Minimum 2&ndash;3 years of experience in a front desk/receptionist role, preferably in a medical or clinical setting</li><li>Proficient in MS Office and basic computer skills</li><li>Excellent verbal and written communication skills in English (Arabic is a plus)</li><li>Presentable appearance and professional behavior</li><li>Ability to handle pressure, multitask, and prioritize responsibilities</li><li>Must be currently based in Qatar or able to relocate</li></ul>Benefits:<ul><li>Attractive and competitive salary package</li></ul>Job Type: Full-timePay: QAR2,500.00 - QAR3,000.00 per month

Female Front Desk Staff

Explore 372+ Front desk supervisor in Doha this October. Find roles across top companies and apply now to boost your career.