housekeeping supervisor Jobs in Abu Dhabi United Arab Emirates

housekeeping supervisor

assistant director of front office Jobs in Abu Dhabi United Arab Emirates

assistant director of front office

assistant f&b manager Jobs in Abu Dhabi United Arab Emirates

assistant f&b manager

assistant manager - front office Jobs in Abu Dhabi United Arab Emirates

assistant manager - front office

back of house manager Jobs in Abu Dhabi United Arab Emirates

back of house manager

front of house supervisor

Al Maya Island & Resort

Place of work : Front Office, Housekeeping and RecreationQualifications &middot; Previous experience in a senior leadership role required.&middot; Computer literate in Microsoft Windows applications required.&middot; University/College degree in a related discipline preferred.&middot; Strong interpersonal and problem solving abilities.&middot; Highly responsible &amp; reliable.&middot; Ability to work well under pressure in a fast paced environment.&middot; Ability to work cohesively as part of a team.&middot; Ability to focus attention on guest needs, remaining calm and courteous at all times.Key Job Responsibilities:<ul><li>Consistently offer professional, friendly and engaging service.</li><li>Lead and manage the day to day operations of Front Office, Housekeeping and Recreation ensuring all service standards are followed.</li><li>Prepare annual budgets and administer in a fiscally responsible manner</li><li>To ensure achievement of Guest Satisfaction Index, quality standards and Employee engagement survey scores set by the Resort.</li><li>Focus on Online Reputation Management (Trip Advisor, ReviewPro, Booking.com)</li><li>Lead and support all areas in the achievement of their financial and operational targets</li><li>Builds a cooperative team spirit by demonstrating best practices, including listening, providing positive and constructive feedback and timely follow up.</li><li>Achieves maximum guest and colleague satisfaction while adhering to established Company policies and procedures.</li><li>Schedule the colleagues within budgeted guidelines and provides best coverage for service demands. In periods of low occupancy, control distribution of rooms to maximize Housekeeping efficiency.</li><li>Recruits, interviews, and selects new colleagues.</li><li>Observe and coach colleagues to consistently deliver Service Standards and opportunities to create memorable experiences.</li><li>Proactive in Revenue meetings to maximize revenues and Guest Services on Sell-Out nights. Participates at Revelations meetings.</li><li>Attends Pre-Conference Meetings and ensures all details are communicated and attended to.</li><li>Liaise with VIP parties and special attention guests, ensuring the accommodation is in order, inspecting where necessary. Greet, escort and contacts VIPS when possible, upon arrival.</li><li>Assists in creating and maintaining manuals, which make available updated material relevant to safety procedures, hours of operation, promotions, guest service requirements etc.</li><li>Conduct daily Arrivals Meeting with the front office and Front office and Housekeeping teams.</li><li>Conduct monthly staff meetings for all areas of responsibility, complete with minutes.</li><li>Design, implement, and follow up on staff incentive programs for guest service, quality and maximum revenue levels.</li><li>Complete new hire and annual performance appraisals.</li><li>Track and address all guest comments and concerns</li><li>Tour resort daily; audit staff adherence to resort policies and procedures in all phases of service and job functions; follow up with designated personnel where needed</li><li>Conduct monthly mystery quality audits and report back to the Beach Club Manager.</li><li>Observe guest reactions and confer frequently with staff to ensure guest needs are met</li><li>Control all purchases for the department, consistently aware of quality and cost</li><li>Assist in the preparation of the annual strategic plan and achieve the goals and targets therein</li><li>Ensure effective and proactive yield management, increasing RevPAR index within the competitive set (once specified)</li><li>Oversee group business, reviewing and ensuring details of group resumes are met</li><li>Follow department policies, procedures and service standards</li><li>Oversee the selection, training and development of all colleagues to ensure timely recruitment and career growth is aligned.</li><li>Follow all safety policies</li><li>To ensure the proper use of PPE while working and to adhere to the resort&rsquo;s policy of safety and hygiene protocol</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per monthAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or willing to relocate with an employer-provided relocation package (Required)</li></ul>Education:<ul><li>Diploma (Required)</li></ul>Experience:<ul><li>Front Office Operations: 1 year (Required)</li></ul>Language:<ul><li>Arabic &amp; English (Required)</li></ul>Location:<ul><li>Abu Dhabi (Required)</li></ul>Application Deadline: 30/12/2025 Expected Start Date: 15/12/2025

Front Of House Supervisor

HIRES IMG HUMAN RESOURCES CONSULTANCY - L.L.C - S.P.C

Key Responsibilities:<ul><li>Supervise and support the front-of-house team during daily operations</li><li>Ensure high standards of customer service and satisfaction</li><li>Oversee cleanliness, hygiene, and safety in all restaurant areas</li><li>Handle customer inquiries and resolve complaints professionally</li><li>Monitor stock levels and coordinate with the kitchen and procurement team</li><li>Train and guide new service staff to maintain service quality</li><li>Assist in shift scheduling and daily reporting to management</li></ul>Requirements:<ul><li>Proven experience in a supervisory role within the F&amp;B industry</li><li>Strong leadership, communication, and team management skills</li><li>Knowledge of restaurant operations and customer service practices</li><li>Arabic language is a plus</li><li>Open to all nationalities</li></ul>Benefits:<ul><li>Accommodation: Provided (Shared or Single as per designation)</li><li>Transport: Not required &ndash; accommodation is within walking distance to the workplace</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per monthExperience:<ul><li>UAE: 2 years (Preferred)</li></ul>

Restaurant Supervisor

Landscape Supervisor &ndash; 5-Star ResortLocation: Front &amp; Back of House (All Landscaping Areas)Reports to: Engineering Head / Hotel &amp; Beach Club ManagerJoin our luxury resort team as a Landscape Supervisor and lead the transformation of our outdoor spaces. We're seeking a passionate professional with:Qualifications:<ul><li>5+ years in landscaping at a 5-star resort</li><li>Diploma in a related field</li><li>Strong leadership and communication skills</li><li>Expertise in landscape systems and maintenance</li></ul>Key Responsibilities:<ul><li>Lead and manage landscape operations and team performance</li><li>Plan and execute maintenance, repairs, and green initiatives</li><li>Monitor plant health, soil, and irrigation systems</li><li>Ensure safety, compliance, and high aesthetic standards</li><li>Champion sustainability and energy efficiency projects</li></ul>If you're ready to shape paradise and grow with a dynamic team, apply now!Job Type: Full-timePay: AED2,500.00 - AED3,500.00 per month

Landscape Supervisor

Housekeeping Supervisor &ndash; Villas &amp; Public AreasLocation: Offices, Villas, Public Areas, Restaurant, Jetty&#8239;Reports to: Hotel &amp; Beach Club Manager / Front of House In-charge&#8239;Leads: Housekeeping Attendants (Villas &amp; Public Areas), Floor Runners, Casual StaffRole Overview: Ensure our luxurious villas and public spaces are spotless, welcoming, and maintained to the highest standards. You&rsquo;ll lead a dynamic team, manage daily operations, and uphold excellence in every detail.What You&rsquo;ll Do:<ul><li>Supervise villa cleaning and public area upkeep</li><li>Coordinate with laundry and room service for smooth operations</li><li>Inspect, report, and follow up on maintenance and safety issues</li><li>Train and support housekeeping staff</li><li>Maintain inventory, hygiene, and guest privacy</li><li>Ensure timely service and guest satisfaction</li></ul>What We&rsquo;re Looking For:<ul><li>3+ years in housekeeping, ideally in a 5-star setting</li><li>Strong English communication; Arabic is a plus</li><li>Flexible, proactive, and calm under pressure</li><li>High school diploma or equivalent</li><li>Familiar with Micros, Adaco, Opera systems</li></ul>Job Type: Full-timePay: AED2,200.00 - AED2,500.00 per month

Housekeeping Supervisor

Sundus

<div>
 
 Job Code
 
 : 5494
 
 
 
 Position Title
 
 : Junior Operator
 
 
 
 Experience
 
 : Minimum 1 year of relevant experience in Electrical, Mechanical, or HVAC Operations (preferably in the District Cooling Industry)
 
 
 
 Location
 
 : Abu Dhabi
 
 
 
 Language
 
 : English
 
 
 
 Education
 
 : High School or Technical School Certificate
 
 
 
 Job Description
 
 
 
 Operate efficiently and safely the assigned plant by supplying chilled water to customers at the required contracted temperature, while monitoring and maintaining the operational parameters of the plant&rsquo;s equipment.
 
 
 
 Key Accountabilities
 
 
 
 
 Plant Operations
 
 
 
 <ul>
 <li>
 Handle the operation of assigned plant to ensure continuous supply of chilled water to customers at the required temperature.
 </li>
 <li>
 Monitor and control plant operations, report any defects or customer complaints to the supervisor.
 
 
 </li>
 </ul>
 
 Operational Procedures
 
 
 
 <ul>
 <li>
 Follow all operational procedures to support continuity of operations.
 </li>
 <li>
 Ensure compliance with company and plant operation standards.
 
 
 </li>
 </ul>
 
 Plant Reports
 
 
 
 <ul>
 <li>
 Prepare daily water treatment reports and perform weekly calibration of pH and conductivity meters.
 </li>
 <li>
 Report equipment defects to the supervisor and assist with troubleshooting and equipment inspections.
 
 
 </li>
 </ul>
 
 In-house Maintenance
 
 
 
 <ul>
 <li>
 Carry out minor in-house maintenance of plant equipment as required.
 </li>
 </ul>
</div>

Junior Operator

Mandarin Oriental Hotel Group

<div>Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Duty Manager to join our Front Office team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city&rsquo;s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.

About the job

Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Front Office Department, the Duty Manager is responsible for supervising all areas and activities pertaining to the guest services operation and all-around hotel activities. Direct and manage Front Office in absence of the Front Office Manager and assist the Assistant Front Office Manager. The Duty Manager reports to the Front Office Manager.

As a Duty Manager, you will be responsible for the following duties:
<ul>
<li>Support and assist all Front Office sections.</li>
<li>Ensures that all guests receive prompt, cordial attention and personal recognition and resolves related problems.</li>
<li>Inform and co-ordinate with other operating departments e.g. Housekeeping, Engineering, Sales and Butlers of Front Office matters which may concern them.</li>
<li>Check all correspondence of the day&rsquo;s arrivals to familiarize with arrived and arriving guests and their needs, follows up as required.</li>
<li>Control room availability for walk-ins and establish accountability for guests departure dates and times.</li>
<li>Follow up with Housekeeping for any unresolved room discrepancies.</li>
<li>Maintain reservation procedures and same day arrivals.</li>
<li>Check all arrivals folios, follows up on credit standing of walk-in guests and validity of account to company instructions.</li>
<li>Check all billing instructions and guest credit for accuracy. Follow up and resolve related issues.</li>
<li>Maintains appropriate standards of conduct, dress, uniforms, hygiene, appearance and posture for all departmental employees.</li>
<li>Ensures that all departmental information is kept accurately and up to date.</li>
<li>Promotes in house sales and facilities to maximize hotel revenues.</li>
<li>Understand and carries out duties in line with Hotel Emergency Procedures.</li>
<li>Inspects Front and Back of house for cleanliness, Health &amp; Safety and reports any faults to concerned departments.</li>
<li>Inspect guestrooms on a daily basis.</li>
<li>Co-ordinate/Assist security personnel in all related matters.</li>
<li>Respond promptly to any operational requests from Front Office and other hotel departments.</li>
<li>Attends to referred and unsolved problematic situations.</li>
<li>Co-ordinate and assist with accommodation and transportation of guests in overbooked situations.</li>
<li>Completes VIP, delegations and group leaders welcome and farewell as appropriate.</li>
<li>Conduct efficient hand-over during shift changes.</li>
</ul>
As a Duty Manager, we expect from you:
<ul>
<li>High school diploma or suitable equivalent</li>
<li>Previous experience in the same role in a luxury hotel is preferred, resort experience will be a plus</li>
<li>Well-groomed, professional appearance</li>
<li>Outstanding written and verbal communication skills in English</li>
</ul>
Our commitment to you
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
We&rsquo;re Fans. Are you?</div>

Duty Manager

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 To ensure continual source of information, help and assistance to all guests.
 </li>
 <li>
 Builds a rapport with the in-house guests on the floor and maintain interaction in order to facilitate guest recognition and obtain information regarding their preferences.
 </li>
 <li>
 Maintains and protects the privacy and security of in-house guests.
 </li>
 <li>
 Ensures all guests arrival and departure procedures are completed as defined in the Palace host Services SOP manual.
 </li>
 <li>
 Ensures smooth operations at all times.
 </li>
 <li>
 Co-ordinates all operations in order to exceed guest expectations.
 </li>
 <li>
 Takes full responsibility for all operating equipment and working tools.
 </li>
 <li>
 Up sells all Rooms and other services in the hotel.
 </li>
 <li>
 Handles guest feedback efficiently.
 </li>
 <li>
 Employs discipline as required utilizing consistency, fairness and respect within the framework of established guidelines.
 </li>
 <li>
 Liaises closely with Guest experience Food &amp; Beverage, Housekeeping, Activities, and Spa departments
 </li>
 <li>
 Requires driving hotel buggies and pass the buggy driving test.
 </li>
 <li>
 Keeps the immediate supervisor/ Duty Manager fully informed of all problems or unusual matters of significance.
 </li>
 <li>
 Has a full comprehensive knowledge of the hotel, including all departments, services and outlets.
 </li>
 <li>
 Ensures the palace host pantries are maintained and operationally prepared at all times.
 </li>
 <li>
 Updates and maintain all guest history files.
 </li>
 <li>
 Maintains open line of communication and co-ordinate with related departments to ensure customer requests and complaints are handled effectively and efficiently.
 </li>
 <li>
 Takes corrective actions when required to improve safety of all work areas.
 </li>
 <li>
 Maintains a high level of communication and feedback within the department.
 </li>
 <li>
 Is continually proactive within all areas of operation.
 </li>
 <li>
 Identifies and anticipates guests&rsquo; needs and requirements.
 </li>
 <li>
 Adheres to all policies and procedures as stated in the Palace host Services SOP manual.
 </li>
 <li>
 Reports on duty punctually and in accordance with the department duty roster.
 </li>
 <li>
 Adheres at all times to the departmental grooming and uniform standards.
 </li>
 <li>
 Adheres to all hotel and company policies and procedures.
 </li>
 <li>
 Adheres to all hotel health and safety policies.
 </li>
 <li>
 Establishes and maintains seamless interaction, co-operation and communication with all guest services operations and hotel departments.
 </li>
 <li>
 Has full understanding and is knowledgeable of all in-room services, amenities and functions.
 </li>
 <li>
 Is fully proficient and knowledgeable with the hotel operating system (Opera cloud).
 </li>
 <li>
 Ensures a full and complete shift hand over.
 </li>
 <li>
 Reports any maintenance faults according to stated procedures.
 </li>
 <li>
 Immediately actions all special guest requirements and requests.
 </li>
 <li>
 Conducts daily standard and quality checks.
 </li>
 <li>
 Makes and recommends to senior management any suggestions and ideas that could enhance guest and staff satisfaction and quality of service.
 </li>
 <li>
 Performs other duties and responsibilities as assigned by senior management.
 </li>
 <li>
 Ensure all special requests are met, with particular reference to families visiting the resort with children.
 </li>
 <li>
 Assist in assuring all standard service procedures are adhered to and carried out in detail.
 </li>
 <li>
 Ensure all arrival villas are checked and ready prior to an arrival.
 </li>
 <li>
 Ensure all amenities are in place as per remarks and profile of guest.
 </li>
 <li>
 To offer chilled towels and serve welcome drinks to guests on arrival.
 </li>
 <li>
 To complete a full villa orientation for the guest on arrival.
 </li>
 <li>
 Offer unpacking service on arrival and packing service for departure guests.
 </li>
 <li>
 Respond to guest requests e.g. urgent laundry / pressing requirements.
 </li>
 <li>
 To serve villa guests their in- room dining requests.
 </li>
 <li>
 To attend to guest complaints of villa facilities.
 </li>
 <li>
 To offer shoe shine / laundry / pressing service.
 </li>
 <li>
 To make restaurant recommendations and reservations.
 </li>
 <li>
 To update guest profile on daily basis.
 </li>
 <li>
 Constantly check the appearance, cleanliness of villas.
 </li>
 <li>
 To carry out specific duties or tasks assigned within a specific time frame.
 </li>
 <li>
 To be constantly on the alert for irregularities in the handling of amenities.
 </li>
 <li>
 Use good judgement in determining usage of hotel amenities.
 </li>
 <li>
 All discrepancies in billing of guest should be handled immediately. All discrepancies or voids should be countersigned with an acceptable explanation or bought to the attention of senior management.
 </li>
 <li>
 Must be familiar with all company policies and procedures relevant to their position.
 </li>
 <li>
 Must be fully versed in safety and emergency procedures.
 </li>
 <li>
 Maintaining the highest levels of hygiene and cleanliness at all times.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 College diploma in hotel management or related field
 </li>
 <li>
 Previous experience in Front Office or Guest Services
 </li>
 <li>
 Luxury hotel experience is must
 </li>
 <li>
 Good Communication skills
 </li>
 <li>
 Experience with Front Office Systems
 </li>
 <li>
 Must be fluent in written and spoken in English / multilingual speaking is an advantage
 
 
 </li>
 </ul>
 Additional Information
 
 
 Relocate to remote area
</div>

Palace Host

Explore 1598+ Front of house supervisor in Abu Dhabi United Arab Emirates this November. Find roles across top companies and apply now to boost your career.