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executive office manager

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front office manager

Hilton

<div>
 A Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out.
 
 
 
 What will I be doing?
 
 
 
 As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Oversee the entire Front Office operation to maintain high standards
 </li>
 <li>
 Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
 </li>
 <li>
 Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme
 </li>
 <li>
 Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
 </li>
 <li>
 Set departmental objectives, work schedules, budgets, policies, and procedures
 </li>
 <li>
 Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork
 </li>
 <li>
 Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices
 </li>
 <li>
 Maintain good communication and working relationships with all hotel departments
 </li>
 <li>
 Monitor staffing levels to meet cover business demands
 </li>
 <li>
 Conduct monthly communication meetings and produce minutes
 </li>
 <li>
 Manage staff performance issues in compliance with company policies and procedures
 </li>
 <li>
 Recruit, manage, train and develop the Front Office team
 </li>
 <li>
 Comply with hotel security, fire regulations and all health and safety legislation
 </li>
 <li>
 Act in accordance with policies and procedures when working with front of house equipment and property management systems
 </li>
 <li>
 Assist with other departments, as necessary
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 A minimum of 3 years of Front Office supervisory experience in the hotel sector
 </li>
 <li>
 High level of commercial awareness and sales capabilities
 </li>
 <li>
 Experience of managing people and developing people
 </li>
 <li>
 Previous experience of managing a department and Profit and Loss account
 </li>
 <li>
 Excellent leadership, interpersonal and communication skills
 </li>
 <li>
 Accountable and resilient
 </li>
 <li>
 Commitment to delivering a high level of customer service
 </li>
 <li>
 Flexibility to respond to a variety of work situations
 </li>
 <li>
 Ability to work on your own and as part of a team
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Familiar with Property Management Systems
 </li>
 <li>
 A degree or diploma in Hotel Management or equivalent
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Cairo Heliopolis
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Front Office Manager

Al-Mansour Automotive

<div>
 
 We're seeking a detail-oriented and professional team player to serve as the first point of contact for visitors at our office. The ideal candidate will greet guests with warmth and professionalism, while also supporting daily administrative and clerical tasks to ensure smooth office operations.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Greet and welcome visitors in a courteous and well-spoken manner.
 </li>
 <li>
 Answer and direct incoming phone calls promptly and professionally.
 </li>
 <li>
 Manage inbound and outbound mail and deliveries.
 </li>
 <li>
 Maintain a tidy and organized reception area.
 </li>
 <li>
 Provide general administrative and clerical support to various departments.
 </li>
 <li>
 Assist with scheduling, filing, and document preparation as needed.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 High school diploma or equivalent; additional administrative training is a plus.
 </li>
 <li>
 Previous experience in a receptionist or front office role preferred.
 </li>
 <li>
 Excellent verbal and written communication skills.
 </li>
 <li>
 Ability to maintain a positive attitude and professional demeanor.
 </li>
 <li>
 Strong organizational skills and attention to detail.
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
 </li>
 </ul>
 
 
</div>

Receptionist

Crossworkers-Egypt

<div>
 
 Job Title: Front-End Developer (3D)
 
 
 
 
 Department: Software Development
 
 
 
 
 Location:
 
 On-site
 
 
 
 Employment Type:
 
 Full-time
 
 
 
 Level:
 
 Mid-level / Senior
 
 
 
 Location:
 
 Cairo Office, New Cairo
 
 
 
 About the Job:
 
 
 
 We are looking for a talented
 
 Front-End 3D Developer
 
 specialized in creating visually complex, interactive experiences using
 
 Three.js, WebGL, or CesiumJS
 
 . The ideal candidate is passionate about 3D visualization, performance optimization, and real-time rendering.
 
 
 
 Technical profile/ Your duties:
 
 
 
 <ul>
 <li>
 Deliver the assigned tasks within due time frame and minimum percentage of defects/bugs, ensuring the needed quality of delivery is attained.
 </li>
 <li>
 Ensure being up to date with the latest needed technologies aiding the Client&rsquo;s projects needs and delivery.
 </li>
 <li>
 Document all tasks being implemented for easy reference to the development team and Clients.
 </li>
 <li>
 Effectively Communicates with the Team/Client, for an easy flow of information and connection with the team.
 </li>
 <li>
 Manage time to utilize 25% - 30% for research and learning and 70% - 75% for technical development.
 </li>
 <li>
 Provides information by collecting, analyzing, and summarizing development and service issues.
 </li>
 <li>
 Follow the NDA &amp; Security Data Protection Guidelines ensuring data is confidential and not disclosed to any third parties
 
 
 </li>
 </ul>
 
 Job Description
 
 :
 
 
 <ul>
 <li>
 Build and maintain 3D web applications using Three.js, WebGL, or CesiumJS.
 </li>
 <li>
 Develop interactive visualizations, animations, and user interfaces.
 </li>
 <li>
 Optimize rendering performance across browsers and devices.
 </li>
 <li>
 Work closely with backend, UX, and design teams to deliver seamless 3D experiences.
 </li>
 <li>
 Implement shaders and custom graphics elements when needed.
 </li>
 <li>
 Troubleshoot and debug rendering issues.
 
 
 </li>
 </ul>
 Required Skills and Qualification:
 
 
 <ul>
 <li>
 Strong proficiency in JavaScript, HTML, and CSS.
 </li>
 <li>
 Hands-on experience with Three.js OR WebGL OR CesiumJS.
 </li>
 <li>
 Understanding of 3D graphics, rendering pipelines, and shaders.
 </li>
 <li>
 Experience with Git and modern front-end build tools.
 </li>
 <li>
 Knowledge of Unreal Engine / Unity (Web export) is a plus.
 </li>
 <li>
 Strong problem-solving and visualization skills.
 
 
 </li>
 </ul>
 
 Join Us and Thrive! Here's What We Offer:
 
 
 
 <ul>
 <li>
 Seamless Commute: Enjoy hassle-free transportation to and from work!
 </li>
 <li>
 Work-Life Harmony: We believe in balancing your professional and personal life&mdash;because you deserve it!
 </li>
 <li>
 Competitive Salary: We value your skills and offer an attractive package.
 </li>
 <li>
 Comprehensive Care: Rest easy with our social and medical insurance that keeps you covered.
 </li>
 <li>
 Inspiring Workspace: Work in a vibrant office equipped with the latest technology to fuel your creativity.
 </li>
 <li>
 Empowered Environment: Experience a management style that&rsquo;s open and inclusive, rooted in Scandinavian values.
 </li>
 <li>
 Grow With Us: Unlock your potential with opportunities for personal development and continuous learning!
 </li>
 <li>
 Travel: Travel to connect with your client and build lasting relationships!
 
 
 </li>
 </ul>
 
 About Crossworkers
 
 
 
 We are Danish owned software offshoring company, providing European clients with professional Egyptian developers.
 
 
 We have been in business since 2009, providing excellent services within the offshoring software development.
 
 
 The headquarters are in Copenhagen, Denmark and the Offshore Development Center is in the Fifth Settlement, New Cairo.
 
 
 We have more branches in Sweden, Norway, Finland, Switzerland, UK, Germany and lately Bahrain.
</div>

Front-End Developer (3D)

SSC HR Solutions

<div>
 
 Who Are We?
 
 
 
 We are a team of five front-end developers supported by a manager/technical lead and a UI/UX designer, all driven by a shared passion for continuous improvement. Every day, we exchange knowledge to build high-quality products. Our technical environment is dynamic and stimulating, allowing us to tackle challenges such as 3D visualization, generative AI, and code sharing across multiple projects.
 
 
 We follow an iterative and pragmatic approach, continuously refining our practices. We apply clean architecture principles, Behavior-Driven Development (BDD), and Domain-Driven Design (DDD) to ensure robust and maintainable solutions. We also plan to integrate Test-Driven Development (TDD) to further strengthen our engineering discipline.
 
 
 At Gatewatcher, we value collective growth, technical excellence, and a strong commitment to delivering reliable, impactful products.
 
 
 
 Our Responsibilities
 
 
 
 As a Front-end Developer, you will:
 
 
 <ul>
 <li>
 Design high-quality solutions for identifying and addressing cyber threats, with a strong emphasis on code quality (unit, integration, and functional tests).
 </li>
 <li>
 Develop and maintain a consistent and scalable design system.
 </li>
 <li>
 Contribute to the continuous improvement of the codebase, architecture, and shared components.
 </li>
 <li>
 Collaborate closely with Product Owners and designers to enhance the product.
 </li>
 <li>
 Participate in code reviews and team discussions to ensure technical excellence.
 
 
 </li>
 </ul>
 
 Technical Environment
 
 
 
 You will work with the following technologies and tools:
 
 
 <ul>
 <li>
 Docker / Git / GitLab
 </li>
 <li>
 React
 </li>
 <li>
 State management (Redux, Zustand)
 </li>
 <li>
 TypeScript
 </li>
 <li>
 ViteJS
 </li>
 <li>
 Storybook
 </li>
 <li>
 SASS / CSS Modules
 </li>
 <li>
 Vitest, React Testing Library
 </li>
 <li>
 Cypress
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 We are looking for a candidate who demonstrates:
 </li>
 <ul>
 <li>
 Proactivity and openness to self-evaluation: we iterate continuously in all areas&mdash;processes, architecture, conventions, and team practices.
 </li>
 <li>
 A strong interest in cybersecurity.
 </li>
 <li>
 A minimum of 4 years of hands-on experience in web development.
 </li>
 <li>
 Excellent understanding of advanced React concepts (Hooks, Suspense, design patterns) or equivalent expertise in another framework/library.
 </li>
 <li>
 Solid knowledge of web application architecture.
 </li>
 <li>
 Passion, autonomy, and the drive to take initiative.
 </li>
 </ul>
 </ul>
</div>

Frontend Developer (React) - French Speakers

Cornerstone Development

<div>
 
 
 
 Job Summary
 
 
 
 
 The Receptionist will serve as the first point of contact for our organization, providing exceptional customer service and support to clients, visitors, and staff. This role involves managing front desk operations, handling inquiries, and ensuring a welcoming environment.
 
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 - Greet and assist visitors and clients in a friendly and professional manner.
 
 
 
 
 - Answer phone calls and direct them to the appropriate personnel.
 
 
 
 
 - Manage scheduling and appointments for staff members.
 
 
 
 
 - Handle incoming and outgoing mail and packages.
 
 
 
 
 - Perform administrative tasks as needed, including data entry and filing.
 
 
 
 
 - Collaborate with various departments to facilitate smooth communication.
 
 
 
 
 
 
 
 
 
 
 Required Qualifications
 
 
 
 
 - 3-5 years of experience in a receptionist or administrative role.
 
 
 
 - High school diploma or equivalent; additional certification in office administration is a plus.
 
 
 
 
 
 
 Skills and Competencies
 
 
 
 
 - Excellent verbal and written communication skills.
 
 
 
 
 - Strong interpersonal skills with the ability to interact effectively with diverse individuals.
 
 
 
 
 - Proficient in Microsoft Office Suite and basic computer skills.
 
 
 
 
 - Strong organizational skills and attention to detail.
 
 
 
 
 - Ability to multitask and prioritize tasks effectively.
 
 
 
 
 
 
 
 
</div>

Waffarha

<div>
 
 Responsibilities
 
 
 
 
 Main tasks:
 
 
 
 <ul>
 <li>
 Reception
 </li>
 <li>
 Follow up on housekeeping
 </li>
 <li>
 Following up on management calendars
 </li>
 <li>
 Assisting departments in any admin work needed
 </li>
 <li>
 KSA personnel
 </li>
 <li>
 Onboarding tour
 </li>
 <li>
 HR internal announcements (Canva, etc.)
 </li>
 <li>
 &NoBreak;any other delegated tasks
 
 
 </li>
 </ul>
 
 Office Administration &amp; Operations
 
 
 
 <ul>
 <li>
 Supervise and coordinate daily office operations to ensure smooth workflow.
 </li>
 <li>
 Manage office supplies, assets, and service providers.
 </li>
 <li>
 Oversee maintenance, cleanliness, and safety of the office.
 </li>
 <li>
 Handle incoming and outgoing correspondence, documents, and packages.
 
 
 </li>
 </ul>
 
 Administrative Support To Departments
 
 
 
 <ul>
 <li>
 Provide administrative assistance to HR, Finance, and other departments as needed.
 </li>
 <li>
 Support scheduling of meetings, interviews, and training sessions.
 </li>
 <li>
 Prepare reports, presentations, and official documentation.
 </li>
 <li>
 Assist in onboarding and orientation of new staff.
 
 
 </li>
 </ul>
 
 Staff &amp; Visitor Coordination
 
 
 
 <ul>
 <li>
 Oversee reception/front desk operations to ensure professionalism.
 </li>
 <li>
 Greet and direct visitors, clients, and employees when required.
 </li>
 <li>
 Coordinate meeting room reservations and maintain shared calendars.
 </li>
 <li>
 Assist with planning and coordination of company events and activities.
 
 
 </li>
 </ul>
 
 Record Keeping &amp; Compliance
 
 
 
 <ul>
 <li>
 Maintain accurate records of office activities, assets, and expenses.
 </li>
 <li>
 Ensure proper filing systems are in place (physical and digital).
 </li>
 <li>
 Monitor office budgets and report variances to management.
 </li>
 <li>
 Ensure compliance with company policies and health &amp; safety standards.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration or related field.
 </li>
 <li>
 Minimum 3&ndash;5 years of experience in office administration/management.
 </li>
 <li>
 Background in handling multidepartment administrative support.
 </li>
 <li>
 Excellent communication skills, both verbal and written.
 </li>
 <li>
 Strong organizational skills and attention to detail.
 </li>
 <li>
 Ability to manage multiple priorities effectively.
 </li>
 <li>
 Proficiency in MS Office and office management software.
 </li>
 <li>
 Capability to coordinate with cross-functional teams.
 
 
 </li>
 </ul>
 
 Personal Traits
 
 
 
 <ul>
 <li>
 Strong leadership and team management abilities.
 </li>
 <li>
 High level of integrity, professionalism, and confidentiality.
 </li>
 <li>
 Problem-solving and decision-making skills.
 </li>
 <li>
 Adaptability and flexibility to support multiple functions.
 </li>
 </ul>
</div>

Receptionist / Admin Assistant

RATP Dev Mobility Cairo

<div>
 
 JOB PURPOSE:
 
 
 The Customer Experience Development Manager will oversee and enhance the passenger journey across the GL3 &amp; LRT network, ensuring it is seamless and positive. This role focuses on improving service quality, managing customer feedback, and implementing strategies to elevate passenger satisfaction, safety, and comfort. The manager will work closely with station and call center staff to deliver a consistent, customer-focused experience.
 
 
 
 
 Responsibilities/Duties
 
 
 
 
 Profil de candidat recherch&eacute; :
 
 
 
 
 Customer Experience Strategy
 
 
 
 <ul>
 <li>
 Develop and implement customer experience policies, standards, and procedures tailored to all operations.
 </li>
 <li>
 Design and lead initiatives that enhance the passenger journey from start to finish.
 </li>
 <li>
 Monitor passenger flow and service touchpoints to identify and capitalize on improvement opportunities.
 
 
 </li>
 </ul>
 
 Passenger Feedback &amp; Issue Management
 
 
 
 <ul>
 <li>
 Oversee all customer feedback channels (call center, social media, on-site complaints, surveys).
 </li>
 <li>
 Analyze customer complaints and suggestions to propose and execute corrective actions.
 </li>
 <li>
 Ensure the timely resolution of escalated issues by collaborating with station managers and relevant departments.
 
 
 </li>
 </ul>
 
 Service Quality Assurance
 
 
 
 <ul>
 <li>
 Conduct regular audits of staff interactions to ensure service excellence.
 </li>
 <li>
 Implement and track key performance indicators (KPIs), such as passenger satisfaction scores and complaint resolution time.
 </li>
 <li>
 Collaborate with the Service Quality team to maintain and uphold all customer experience standards.
 </li>
 <li>
 Coordinate with cleaning, security, and maintenance teams to ensure high-quality service delivery.
 
 
 </li>
 </ul>
 
 Team Leadership &amp; Training
 
 
 
 <ul>
 <li>
 Lead, train, and support customer service teams and front-line staff to foster professional and empathetic interactions.
 </li>
 <li>
 Develop comprehensive training modules for customer experience teams covering topics such as complaint management, assisting passengers with special needs, and emergency communication.
 
 
 </li>
 </ul>
 
 Passenger Engagement
 
 
 
 <ul>
 <li>
 Develop programs to improve passenger awareness of all services, rules, and safety protocols.
 </li>
 <li>
 Champion initiatives aimed at improving accessibility and inclusivity for all passenger groups.
 </li>
 <li>
 Manage customer-facing campaigns, surveys, and loyalty/awareness programs.
 
 
 </li>
 </ul>
 
 Reporting &amp; Continuous Improvement
 
 
 
 <ul>
 <li>
 Prepare and present reports on customer satisfaction, complaint trends, and service improvements to senior management.
 </li>
 <li>
 Benchmark against international metro systems to introduce and implement best practices.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE
 
 
 
 <ul>
 <li>
 A Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field is required.
 </li>
 <li>
 Excellent command in Arabic &amp; English.
 
 
 </li>
 </ul>
 
 Knowledge
 
 
 
 <ul>
 <li>
 Proven leadership and team management skills with a demonstrated ability to influence cross-functional teams.
 </li>
 <li>
 Strong knowledge of passenger flow management, service KPIs, and complaint handling systems.
 </li>
 <li>
 Excellent proficiency in Microsoft Office applications, especially Excel. Knowledge of SQL, Python, or Power BI is highly desirable.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 10-12 years of experience in customer experience, service quality, or operations management.
 </li>
 <li>
 Experience in the transport, metro, aviation, or retail sectors is preferred.
 
 
 </li>
 </ul>
 
 Desired Behaviors &amp; Experiences
 
 
 
 <ul>
 <li>
 Proactive and Self-Motivated who takes initiative to identify and solve problems, anticipating passenger needs before they arise.
 </li>
 <li>
 Customer-Centric Mindset and Passionate about providing a positive experience and driven to exceed customer expectations.
 </li>
 <li>
 Communicate clearly and empathetically with both team members and passengers, even in challenging situations.
 </li>
 <li>
 Ability to thrive in a fast-paced, dynamic environment and respond effectively to unexpected challenges.
 </li>
 <li>
 Maintain a positive and professional demeanor under pressure.
 </li>
 <li>
 Collaborative who can work effectively with cross-functional teams to achieve shared goals and improve service delivery.
 </li>
 <li>
 Think critically and creatively to find efficient and innovative solutions to complex issues.
 </li>
 </ul>
</div>

Customer Experience Development Manager

Explore 694+ Front office manager in Cairo Egypt this December. Find roles across top companies and apply now to boost your career.

694 front office manager jobs IN Cairo Egypt

Front Office Manager

Receptionist

Front-End Developer (3D)

Frontend Developer (React) - French Speakers

Receptionist

Receptionist / Admin Assistant

Customer Experience Development Manager