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front office coordinator - إماراتيين (خلاصة القيد)

front office supervisor w m

The Vendom Company

<ul><li>To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner.</li><li>To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties.</li><li>To oversee the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Anantara at all times.</li><li>Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.</li><li>To be proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Anantara experience.</li><li>To develop a close and harmonious working relationship with all hotel departments.</li><li>Conduct daily shift briefings/meeting's and pass on all information to team-members.</li><li>Coordinate reception work during the shift in an effective manner</li><li>To follow all standards of all programmes in place, e.g. GHA Discovery, MessageBox, Anantara App, Guest Preferences</li><li>To be available to work in all shifts including night shift</li><li>To carefully and safely drive the hotel buggy at all times</li></ul> Profil Additional Information Relocate to remote area Company description Relax, unwind and embrace the enigmatic allure of the Empty Quarter at the newly rejuvenated, award-winning Qasr Al Sarab Desert Resort by Anantara. The resort is proud to present discerning guests with an array of sumptuous accommodation, delicious flavours, thrilling desert activities as well as a signature blend of indulgences, Arabian hospitality and contemporary charm.

Front Office Supervisor (W/M)

Renaissance Corporate Services

Senior Front office Supervisor
 
Shangri-La Group | Abu Dhabi, United Arab Emirates
 
About Us
 
Find Your Shangri-La in Shangri-La.
 
Traders focus on what matters most: efficient stays, thoughtful essentials, and dependable comfort. Here, efficiency is intelligent and stylish — helping travelers trade up for what truly counts. We create an experience that is both reliable and refined.
 
For our team, Traders means professionalism with purpose, where every detail is designed with clarity and care. Joining Traders means becoming part of a team that delivers hospitality that is efficient with wisdom, and reliable with character.
 
Traders Hotel, Qaryat Al Beri, Abu Dhabi offers 301 stylish guestrooms and suites, including 80 exclusive Traders Club rooms. Combining contemporary comfort with warm design, the hotel enjoys a prime location within the Qaryat Al Beri complex alongside Shangri-La properties, CHI, The Spa, and the Souk.
 
Traders Hotel, Abu Dhabi
 
As a Senior Front office Supervisor, you will oversee daily front office operations to ensure exceptional guest service and smooth workflow. You will support and guide front office colleagues while maintaining service standards and brand expectations and act as a key liaison between guests and management to resolve issues effectively and professionally.
 
Key Responsibilities: 
Supervise front office team members during shifts, ensuring adherence to service standards and procedures.
 Handle guest complaints, special requests, and escalations in a professional and timely manner.
 Coordinate with Housekeeping, Reservations, and other departments to ensure seamless guest experiences.
 Assist with staff scheduling, training, and performance monitoring.
 Ensure accurate handling of reservations, billing, cash transactions, and front office systems.
 
About You: 
Strong leadership and supervisory skills with the ability to motivate and guide front office teams.
 Excellent guest service and problem-solving skills, particularly in handling escalations and complaints.
 Solid knowledge of front office systems, reservations, billing procedures, and cash handling.
 Effective communication and interpersonal skills to coordinate with guests and multiple departments.
 2 – 4 years of Front Office experience in a luxury hotel.
 High School Diploma or Diploma in Hospitality Management is required.
 
Why Join Us: 
A workplace that values your passion and supports self-realization and personal growth.
 Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
 Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
 Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive
 
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
 
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.

Senior Front Office Supervisor (173996)

Modon Facilities Management - L.L.C - S.P.C

We Are Hiring: MEP &amp; ELV SupervisorLocation: Abu Dhabi, UAE Job Type: Full-TimeWe are looking for a highly skilled MEP &amp; ELV Supervisor to oversee the operation, maintenance, and integration of ELV, IoT, BMS, and engineering systems across our smart and sustainable communities. If you have strong technical expertise and a passion for smart-building technologies, we invite you to join our team.Job PurposeTo supervise and support the effective operation, maintenance, and integration of ELV, IoT, BMS, and engineering systems&mdash;ensuring compliance with MODON standards, optimal system performance, and seamless smart-building functionality.Key ResponsibilitiesELV, IoT &amp; Engineering<ul><li>Oversee design, review, and installation of ELV, IoT, BMS, SCADA, and utility network systems in line with MODON standards and local authority regulations.</li><li>Review and verify technical drawings, shop drawings, method statements, and project specifications for compliance and constructability.</li><li>Supervise system integration and network architecture using BACnet, Modbus, MQTT, M-Bus, LoRaWAN, and other protocols.</li><li>Manage commissioning, testing, and system handover as per company standards.</li></ul>Operations &amp; Maintenance<ul><li>Oversee daily operations, troubleshooting, and preventive/corrective maintenance of ELV, IoT, BMS, HVAC controls, and smart metering systems.</li><li>Ensure complete handover documentation (as-built drawings, O&amp;M manuals, configuration files, warranties).</li><li>Ensure compliance with Civil Defense, ADMCC, DoE, and MODON operational requirements.</li><li>Conduct point-to-point checks and verify accuracy of sensors/meters (temperature, CO&#8322;, BTU, electrical meters, etc.).</li><li>Monitor building automation system performance (HVAC controls, FAHUs, FCUs, pumps, chillers, AHUs).</li></ul>Team Management &amp; Coordination<ul><li>Supervise and allocate tasks to technicians; ensure quality standards are met.</li><li>Provide technical training on ELV, BMS, and MEP systems.</li><li>Coordinate with OEMs, vendors, and subcontractors for rectification, upgrades, and service visits.</li><li>Attend coordination meetings with clients, consultants, and internal FM teams.</li><li>Ensure workforce compliance with SOPs, safety procedures, and quality benchmarks.</li></ul>Compliance, Documentation &amp; Reporting<ul><li>Ensure adherence to HSE, OSHAD, Civil Defense, QCC, and ADMCC standards.</li><li>Prepare daily/weekly reports, breakdown analysis, and incident reports.</li><li>Maintain updated maintenance logs, asset registers, checklists, and material consumption reports.</li></ul>Qualifications<ul><li>B.E. / Diploma in Electrical, Electronics, Mechanical Engineering, or related field.</li></ul>Experience &amp; CompetenciesExperience<ul><li>Minimum 5 years of experience in ELV, BMS, and MEP system O&amp;M, installation, testing, and commissioning.</li></ul>Competencies<ul><li>HVAC controls training (OEM/vendor courses).</li><li>Strong knowledge of UAE Fire Code, NFPA, OSHAD.</li><li>Hands-on experience with BMS &amp; Automation Systems (Siemens, Honeywell, JCI, Schneider, Niagara N4).</li><li>ADMCC license preferred.</li><li>Strong communication skills (written and verbal).</li></ul>Job Type: Full-time

MEP & ELV Supervisor

Conservatorium Hotel

<div><div><div>Wings Butler Supervisor
 <div></div><div><div><ul><li>544791
</li> </ul></div><div></div><div><ul><li>Rooms
</li> </ul></div><div></div><div><ul><li>Full time
</li></ul></div><div></div><div><ul><li><div>Emirates Palace Mandarin Oriental, Abu Dhabi
</div></li>
</ul></div></div><div></div><div>Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Wings Butler Supervisor to join our Butler Services Team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city&rsquo;s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.

About the job

Based at the Emirates Palace Mandarin Oriental, Abu Dhabi within the Rooms Division Department, the Wings Bulter Supervisor is responsible to supervise and directs all aspects of the butler department as outlined in the Rooms division manual. The Wings Bulter Supervisor reports to the Assistant Manager - Butler Services.

As a Wings Butler Supervisor, you will be responsible for the following duties:
<ul>
<li>Understand and implement all company policies, procedures, standards, specifications, and training programs</li>
<li>Ensure all food products are consistently prepared and served in accordance with established recipes, portion sizes, cooking methods, and presentation standards</li>
<li>Provide warm, friendly, and courteous service to all guests, ensuring they always feel welcome</li>
<li>Achieve company objectives in sales, service quality, and facility presentation</li>
<li>Continuously develop team members through coaching, training, and professional development opportunities</li>
<li>Prepare and maintain all required documentation, reports, and forms accurately and on time</li>
<li>Ensure all equipment is properly maintained, clean, and in good working conditions through regular inspections and participation in preventive maintenance programs</li>
<li>Oversee employee performance appraisals, ensuring they are conducted accurately and within set timelines</li>
<li>Compile and submit the monthly regional training report</li>
<li>Ensure smooth daily operations while maintaining the highest standards of guest service</li>
<li>Support cost-effective operations and assist in the efficient organization of departmental activities</li>
<li>Maximize departmental profitability through effective cost control and resource management</li>
<li>Identify and address service or operational issues based on guest feedback, in coordination with the Assistant Manager &ndash; Butler Services</li>
<li>Maintain an organized and efficient departmental structure and workflow</li>
<li>Perform additional duties as assigned by the Assistant Manager &ndash; Butler Services</li>
<li>Uphold the company&rsquo;s image through proper grooming, uniform standards, and adherence to personal hygiene policies</li>
<li>Organize staff schedules, manage overtime, and ensure adequate coverage to meet operational needs</li>
<li>Coordinate closely with the Front Office regarding arrivals, departures, VIP guests, and special requests</li>
</ul>
As Wings Butler Supervisor, we expect from you:
<ul>
<li>Previous experience in the same role in a luxury hotel is required, resort experience is a plus</li>
<li>Strong interpersonal, leadership, and communication skills with a proven ability to deliver personalized guest services</li>
<li>Proficient in Hotel Property Management Systems (PMS), Microsoft Office applications, and guest history databases</li>
<li>Fluency in English is required. Proficiency in additional languages is an advantage, with Russian language skills are preferred.</li>
</ul>
Our commitment to you
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
We&rsquo;re Fans. Are you?</div></div></div></div>

Wings Butler Supervisor

Euro Mechanical

<div>
 
 Euro Mechanical is looking for a Head of Corporate Finance to lead our financial strategy, M&amp;A, investments, and treasury operations. This senior leadership role is based at our Head Office in Abu Dhabi, reporting directly to the Chief Financial Officer (CFO).
 
 
 
 
 
 The successful candidate will play a key role in shaping financial strategy, managing M&amp;A and investment portfolios, driving automation and efficiency across finance functions, and maintaining strong relationships with banks and key stakeholders.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead corporate finance strategy in alignment with company growth and M&amp;A initiatives.
 </li>
 <li>
 Oversee valuation, due diligence, and financial modeling for M&amp;A opportunities.
 </li>
 <li>
 Manage investment portfolio to optimize returns and minimize risks.
 </li>
 <li>
 Direct treasury and banking operations, ensuring optimal liquidity and cash flow.
 </li>
 <li>
 Develop and implement effective tax strategies and ensure full compliance.
 </li>
 <li>
 Drive process efficiency, automation, and continuous improvement within finance.
 </li>
 <li>
 Lead, mentor, and develop a high-performing finance team.
 </li>
 <li>
 Identify and mitigate financial risks, ensuring regulatory and policy compliance.
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Finance, Accounting, Economics, or Business Administration (Master&rsquo;s degree preferred).
 </li>
 <li>
 10+ years of experience in corporate finance, M&amp;A, treasury, tax, or banking.
 </li>
 <li>
 Proven experience in leading finance teams and managing high-value transactions.
 </li>
 <li>
 Strong analytical and financial modeling skills.
 </li>
 <li>
 Excellent stakeholder management and communication abilities.
 </li>
 </ul>
 
 
 
 
 
 To express interest, please apply online and we will get in touch with the suitable candidates shortly.
 
 
 
 
</div>

Head of Corporate Finance

Capital Motion

Job posted on 15/09/2025Location: Functional - Front of HouseDepartment: FRONT OF HOUSEDesignation: GUEST EXPERIENCE LEADEntity: Number of Position(s) 1Openings Valid Till: 31/10/2025 Company Description Capital Motion owns and operates some of the leading licensed restaurants in the UAE and we are currently hiring. Our available jobs are related to restaurant operations, including F&B service, waitresses/waiters, hostesses, kitchen and bar operations as well as venue management. All our jobs offer a complete package with residence visa, accommodation, transportation, annual paid vacation, health insurance in addition to basic salary. Job Description The Trilogy by Buddha-Bar is seeking a passionate and service-driven Guest Experience Lead to oversee front-of-house operations and elevate the guest journey across our high-end restaurant and lounge venues. This role is central to ensuring exceptional service delivery, driving sales, leading the hostesses team, and coordinating group bookings and events. The ideal candidate will be a confident leader with a strong background in restaurant hospitality, guest relations, and sales. Key Responsibilities <ul> <li>Guest Relations & Front-of-House Leadership: Lead and inspire the hostess and reception teams to deliver a warm, professional, and seamless welcome.</li> <li>Handle VIP guests, special requests, and feedback with discretion and care.</li> <li>Supervise and schedule hostesses to ensure optimal front-of-house coverage.</li> <li>Support reception operations, ensuring smooth guest check-in and seating flow.</li> <li>Manage and confirm group bookings, coordinating with kitchen and service teams.</li> <li>Handle private dining and event inquiries, ensuring all details are captured and executed.</li> <li>Take and manage reservations via phone, email, and online platforms.</li> <li>Monitor reservation trends and adjust seating plans to maximize occupancy.</li> <li>Collaborate with marketing and sales teams to promote special events and packages.</li> <li>Ensure all guest interactions reflect the brand's standards and hospitality ethos.</li> </ul> Reservations & Booking Management <ul> <li>Oversee the reservations process, ensuring accurate and efficient handling of individual and group bookings.</li> <li>Coordinate with the reception and events teams to manage table allocations and guest flow.</li> <li>Maintain reservation systems and guest databases, ensuring up-to-date and accurate records.</li> </ul> Sales & Upselling <ul> <li>Drive revenue through upselling dining experiences, packages, and special offerings.</li> <li>Collaborate with the sales and marketing teams to convert leads into bookings and repeat visits.</li> <li>Identify and act on opportunities to enhance guest spend and satisfaction.</li> </ul> Group Bookings & Event Coordination <ul> <li>Manage group reservations and private dining events from inquiry to execution.</li> <li>Liaise with internal departments (kitchen, bar, operations) to ensure smooth event delivery.</li> <li>Ensure all guest requirements are met and expectations exceeded.</li> </ul> Team Management & Support <ul> <li>Train and supervise hostesses and reception staff.</li> <li>Develop team schedules, ensure grooming standards, and uphold service protocols.</li> <li>Foster a positive, guest-centric team culture.</li> </ul> Safety and Security <ul> <li>Report work-related accidents or injuries immediately to the manager/supervisor.</li> <li>Follow safety and security policies to maintain a clean, safe, and secure environment.</li> <li>Identify and correct unsafe work procedures or conditions.</li> <li>Use proper equipment and PPE and follow correct lifting procedures.</li> <li>Follow emergency procedures for evacuations, medical emergencies, and natural disasters.</li> <li>Safely operate and store tools, equipment, and machines.</li> <li>Complete required safety training and certifications.</li> </ul> Policies and Procedures <ul> <li>Protect the privacy and security of guests and coworkers.</li> <li>Follow company and department policies and procedures.</li> <li>Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.</li> <li>Maintain confidentiality of proprietary materials and information.</li> <li>Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.</li> <li>Perform other reasonable job duties as requested by Supervisors.</li> </ul> Communication <ul> <li>Speak to guests and co-workers using clear, appropriate and professional language.</li> <li>Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.</li> </ul> Working with Others <ul> <li>Support all co-workers and treat them with dignity and respect.</li> <li>Develop and maintain positive and productive working relationships with other employees and departments.</li> <li>Partner with and assist others to promote an environment of teamwork and achieve common goals.</li> </ul> Physical Tasks <ul> <li>Read and visually verify information in a variety of formats.</li> <li>Stand, sit, or walk for extended periods.</li> <li>Move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and over 50 pounds with assistance.</li> <li>Grasp, turn, and manipulate objects of varying size and weight with dexterity.</li> <li>Move over sloping, uneven, or slippery surfaces.</li> <li>Move up and downstairs and/or service ramps.</li> <li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping.</li> </ul> Qualifications <ul> <li>Minimum 3-5 years of experience in guest relations, restaurant hospitality, or front-of-house management.</li> <li>Strong background in reservations, sales, or event coordination.</li> <li>Excellent communication, leadership, and interpersonal skills.</li> <li>Proficiency in reservation systems and MS Office.</li> <li>Fluent in English; additional languages are a plus.</li> <li>Experience in luxury or high-end restaurant environments preferred.</li> </ul> Other <ul> <li>Performs other related tasks as assigned by management.</li> <li>Complies with Capital Motion policies and procedures.</li> </ul> Additional Information <ul> <li>The work location is Yas Island, Abu Dhabi.</li> <li>Please ensure you are willing and able to work within the Abu Dhabi area before applying.</li> </ul>

GUEST EXPERIENCE LEAD

Trust Well Properties Mgmt LLC

Front Desk AdministratorThe Front Desk Administrator is a vital part of our organization, responsible for creating a positive first impression by delivering exceptional customer service. This role involves welcoming visitors, managing incoming communications, and supporting day-to-day administrative functions. The ideal candidate will have excellent communication and organizational skills, strong attention to detail, and the ability to multitask effectively in a fast-paced office environment.Eligibility<ul><li>Candidates with own visa or spouse visa only</li><li>Female candidates preferred</li></ul>Key Responsibilities<ul><li>Greet visitors courteously and ensure a professional, welcoming reception at all times.</li><li>Answer, screen, and direct phone calls, emails, and general inquiries promptly.</li><li>Maintain a neat, organized, and presentable front desk and reception area.</li><li>Schedule and coordinate meetings, appointments, and calendar activities.</li><li>Manage incoming and outgoing mail, courier services, and deliveries efficiently.</li><li>Monitor office supplies and arrange timely replenishment when required.</li><li>Provide administrative assistance and data entry support to various departments.</li><li>Adhere to company policies, security procedures, and front desk protocols.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration or a related field; additional office administration training is an advantage.</li><li>Prior experience as a receptionist, front desk executive, or in a similar administrative role is an advantage.</li><li>Proficient in Microsoft Office and comfortable using standard office equipment.</li><li>Strong verbal and written communication skills in English; knowledge of Hindi or Arabic is an added advantage.</li><li>Excellent organizational and multitasking abilities.</li><li>Professional demeanor and presentable appearance.</li><li>Must currently reside in the UAE with a valid own or spouse visa.</li></ul>Key Competencies<ul><li>Outstanding customer service skills</li><li>High level of attention to detail</li><li>Effective time management and multitasking</li><li>Dependability and reliability</li></ul>Job Type: Full-timePay: From AED2,000.00 per monthLanguage:<ul><li>Arabic (Preferred)</li></ul>Work Location: In person

Receptionist

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