travel consultant

accommodation supervisor

guest experience supervisor Jobs in Sharjah

guest experience supervisor

guest relation executive

guest relations duty manager - female preferred Jobs in Sharjah

guest relations duty manager - female preferred

guest experience expert

Marriott International

<div>Additional Information 
Job Number25179704 
Job CategoryRooms &amp; Guest Services Operations 
LocationSheraton Sharjah Beach Resort &amp; Spa, Al Muntazah Street, Sharjah, United Arab Emirates, United Arab Emirates, 79797 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div> 
<div>
</div>&#33836;&#35946;&#22283;&#38555;&#38598;&#22296;&#33268;&#21147;&#26044;&#25104;&#28858;&#24179;&#31561;&#25552;&#20379;&#23601;&#26989;&#27231;&#26371;&#30340;&#38599;&#20027;&#65292;&#27489;&#36814;&#25152;&#26377;&#20154;&#20006;&#28858;&#20854;&#25552;&#20379;&#20837;&#32887;&#27231;&#26371;&#12290;&#25105;&#20497;&#31309;&#26997;&#29151;&#36896;&#21253;&#23481;&#30340;&#29872;&#22659;&#65292;&#23562;&#37325;&#20006;&#35738;&#25562;&#21508;&#21729;&#24037;&#30340;&#29544;&#29305;&#32972;&#26223;&#12290;&#25105;&#20497;&#30340;&#26368;&#22823;&#20778;&#21218;&#22312;&#26044;&#20840;&#39636;&#21729;&#24037;&#35920;&#23500;&#25991;&#21270;&#12289;&#25165;&#33021;&#21644;&#32147;&#39511;&#30340;&#34701;&#21512;&#12290;&#25105;&#20497;&#25215;&#35582;&#25152;&#26377;&#21463;&#27861;&#24459;&#20445;&#35703;&#20043;&#22522;&#30990;&#19978;&#30340;&#38646;&#27495;&#35222;&#65292;&#21253;&#25324;&#36523;&#38556;&#12289;&#36864;&#24441;&#36523;&#20998;&#25110;&#21463;&#20854;&#20182;&#36969;&#29992;&#27861;&#24459;&#20445;&#35703;&#30340;&#20854;&#20182;&#24773;&#27841;&#12290;
&#21152;&#20837;&#21916;&#20358;&#30331;&#22823;&#23478;&#24237;&#65292;&#25104;&#28858;&#25105;&#20497;&#20840;&#29699;&#31038;&#21312;&#30340;&#19968;&#21729;&#12290;&#33258; 1937 &#24180;&#20197;&#20358;&#65292;&#21916;&#20358;&#30331;&#20415;&#26159;&#20154;&#20497;&#30456;&#32858;&#19968;&#22530;&#33287;&#24444;&#27492;&#32879;&#35516;&#30340;&#31038;&#32676;&#31354;&#38291;&#12290;&#21916;&#20358;&#30331;&#21729;&#24037;&#22312;&#19990;&#30028;&#21508;&#22320;&#36229;&#36942; 400 &#20491;&#31038;&#21312;&#35731;&#20154;&#20497;&#24863;&#21463;&#21040;&#35242;&#20999;&#30340;&#27512;&#23660;&#24863;&#12290;&#25105;&#20497;&#36879;&#36942;&#31934;&#24425;&#39636;&#39511;&#21644;&#21608;&#21040;&#26381;&#21209;&#29105;&#24561;&#27489;&#36814;&#21508;&#26041;&#36051;&#23458;&#12290;&#22914;&#26524;&#24744;&#25793;&#26377;&#22296;&#38538;&#21332;&#20316;&#33021;&#21147;&#12289;&#27138;&#26044;&#25552;&#20379;&#31281;&#24515;&#39636;&#39511;&#65292;&#19981;&#22952;&#36984;&#25799;&#24478;&#21916;&#20358;&#30331;&#37202;&#24215;&#20986;&#30332;&#65292;&#25506;&#32034;&#24744;&#30340;&#19979;&#19968;&#27425;&#32887;&#26989;&#33391;&#27231;&#12290;&#27489;&#36814;&#25884;&#25163;&#25105;&#20497;&#23526;&#29694;&#12300;&#19990;&#30028;&#22312;&#27492;&#21295;&#32858;&#12301;&#30340;&#21697;&#29260;&#20351;&#21629;&#12290;&#21152;&#20837;&#21916;&#20358;&#30331;&#37202;&#24215;&#21450;&#24230;&#20551;&#37202;&#24215;&#65292;&#20415;&#26159;&#21152;&#20837;&#33836;&#35946;&#22283;&#38555;&#38598;&#22296;&#30340;&#38750;&#20961;&#21697;&#29260;&#32068;&#21512;&#12290;&#24478;&#36889;&#35041;&#25562;&#24070;&#21855;&#31243;&#65292;&#30332;&#25582;&#20491;&#20154;&#20729;&#20540;&#65292;&#36861;&#27714;&#20154;&#29983;&#30446;&#27161;&#65292;&#21152;&#20837;&#21331;&#36234;&#22283;&#38555;&#22296;&#38538;&#65292;&#23637;&#29694;&#30495;&#25105;&#39080;&#37319;&#12290;</div></div>

Guest Experience Expert

<div>Additional Information 
Job Number25179704 
Job CategoryRooms &amp; Guest Services Operations 
LocationSheraton Sharjah Beach Resort &amp; Spa, Al Muntazah Street, Sharjah, United Arab Emirates, United Arab Emirates, 79797 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Guest Services Agent - Guest Experience Expert

Arada

<div>
 
 
 PURPOSE OF THE ROLE:
 
 
 
 
 
 
 The Night Manager oversees the smooth running of hotel operations during the night shift, ensuring guest safety, security, and satisfaction. This role supervises night staff, manages late check-ins/check-outs, resolves guest issues, and ensures compliance with hotel policies and standards.
 
 
 
 
 
 
 PRIMARY RESPONSIBILITIES:
 
 
 
 
 
 <ul>
 <li>
 Oversee all hotel operations during the night, including front office, housekeeping coordination, and security.
 </li>
 <li>
 Act as the primary point of contact for guests during the night shift, handling queries, complaints, and special requests.
 </li>
 <li>
 Supervise late check-ins/check-outs, ensuring accuracy in billing and reservation systems.
 </li>
 <li>
 Conduct night audits and prepare daily revenue and occupancy reports.
 </li>
 <li>
 Monitor guest safety and security, responding promptly to emergencies and incidents.
 </li>
 <li>
 Inspect hotel facilities, public areas, and guest rooms to maintain cleanliness and standards.
 </li>
 <li>
 Support and guide night shift staff, ensuring proper service delivery and adherence to hotel policies.
 </li>
 <li>
 Communicate important updates, incidents, and reports to morning management teams.
 </li>
 <li>
 Assist in training night staff and maintaining service excellence
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATION
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree/diploma in Hospitality Management or related field
 </li>
 </ul>
 
 
 
 
 
 
 
 EXPERIENCE
 
 
 
 
 
 <ul>
 <li>
 4-5 years of experience in hotel operations, with at least 2 years in a supervisory role.
 </li>
 </ul>
 
 
 
 
 
 SKILLS
 
 
 
 
 
 <ul>
 <li>
 Strong leadership, decision-making, and problem-solving skills.
 </li>
 <li>
 Excellent communication and guest service abilities.
 </li>
 <li>
 Proficiency in English; Arabic language skills strongly preferred.
 </li>
 <li>
 Ability to work independently and remain calm under pressure.
 </li>
 <li>
 Willingness to work shifts, weekends, and public holidays
 </li>
 </ul>
 
 
</div>

Night Manager - Nest Hotel

<div>Additional InformationJob: Guest Services Supervisory level 
Job Number25171808 
Job CategoryRooms &amp; Guest Services Operations 
LocationSheraton Sharjah Beach Resort &amp; Spa, Al Muntazah Street, Sharjah, United Arab Emirates, United Arab Emirates, 79797 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY
Guest Relations Duty Manager
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. 
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Guest Relations Duty Manager - Female Preferred

Spark Residence L.L.C

Key responsibilities<ul><li>Cleaning guest rooms: Dusting and wiping furniture, washing sinks, toilets, and floors, and polishing fixtures.</li><li>Making beds and tidying: Arranging and tidying guest belongings while cleaning and making beds.</li><li>Replenishing supplies: Restocking guest amenities such as glasses, toiletries, and towels.</li><li>Maintaining public areas: Ensuring cleanliness in areas like corridors, pantries, and lobbies.</li><li>Managing equipment and supplies: Keeping cleaning carts organized, monitoring linen supplies, and reporting any damaged equipment or furniture.</li><li>Reporting issues: Informing supervisors of any maintenance needs, damages, or malfunctioning appliances in the rooms.</li></ul>Required skills and experience <ul><li>Customer service: Strong communication and customer service skills are essential for addressing guest needs politely and efficiently.</li><li>Physical ability: The ability to be on your feet for long periods and lift objects up to 505050 pounds is often necessary.</li><li>Attention to detail: An exceptional eye for detail is crucial to ensure rooms are cleaned to high standards.</li><li>Professionalism: Maintaining a professional appearance, uniform, and demeanor is expected</li></ul>Job Types: Full-time, PermanentPay: From AED1,100.00 per month

Housekeeping Room Attendant (Male) English Communication

Fit n Glam

Job DescriptionFitness Industry Experience is MandatoryResponsible for overall member retention by delivering the highest quality customer service by listening and responding to all members. Assists members with account maintenance and articulates an extensive knowledge of FitnGlam products and services. Anticipates member needs and interests and recommends programs, products and services appropriately. The Member Services Specialist helps maximize member retention by connecting each member to the right people, place and program.KEY RESPONSIBILITIESEnsuring Exceptional Member Service<ul><li>Greets and services members at the reception in a friendly and professional manner</li><li>Responds attentively and promptly to member needs</li><li>Initiates, develops and maintains positive relationships with all members and guests, knowing by name as many members as possible Answers and transfers phone calls in a timely and professional manner</li><li>Anticipates member needs and interests and recommend programs, products and services appropriately.</li><li>Schedules members accurately for programs and services accordingly</li><li>Responds appropriately to questions and messages regarding member accounts</li><li>Provide services that are above and beyond for customer satisfaction and retention</li></ul>2. Member Retention<ul><li>Elevate the culture of service through outreach initiatives. Contact members via phone, email and in-club conversations, building relationships and engaging members within their areas of interest. All service conversations and appointments should be appropriately tracked in CSS</li><li>Articulate extensive knowledge of FitnGlam Fitness programs, products, services, current club events, policies and procedures.</li><li>Attend daily huddle</li></ul>3. Managing the Member Experience<ul><li>Interacts with members and guest on a continuous basis to obtain feedback about their experience in the club; utilize feedback to recognize outstanding employee service performance and improve service delivery: emphasizes and holds leadership team accountable for addressing service failures or potential service failures and developing innovative ways to exceed member expectations.</li><li>Aligns with other Fitness and Memberships team</li><li>Serve as an expert on the FitnGlam Website, member portal and member booking services amongst others</li></ul>4. Managing the Retail Shop 5.Responsibilities of All Positions FitnGlam<ul><li>Supports and articulates the FitnGlam mission statement</li><li>Adheres to company policies and procedures</li><li>Ensures cleanliness of the club:</li><li>Sight to ensure club is neat and orderly</li><li>Sound to ensure music/sound levels are appropriate</li><li>Touch to ensure floors, countertops, etc are clean and dry</li><li>Smell to ensure the club is fresh and odor free</li><li>Attends department meetings 6. Customer Service</li><li>Demonstrates positive attitude and actions through a display of courtesy, service, cooperation, hospitality, sensitivity, and professionalism to internal and external customers.</li></ul>Job Type: Full-timePay: Up to AED5,000.00 per monthAbility to commute/relocate:<ul><li>Sharjah: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>

Member Experience Executive - Dubai

AL QANNATI BKC GROUPS OF COMPANIES

About The CompanyWe delivers a wide range of manpower services across the United Arab Emirates, for a large Client base in infrastructure, construction, factories, interiors and fit out services. Having 25 years of experience working with the UAE&rsquo;s leading companies, we deploy the industry best tailored manpower services to advance our client success.About The Job<ul><li>Complete accommodation worksheets before the staff start their shift, making sure that any special requests are noted.</li><li>Monitors job performance pertaining to the level of cleanliness.</li><li>Compiles and reports accurate status of guest rooms to the Front Office department.</li><li>Monitors and maintains a high level of cleanliness in rooms, storage areas, linen rooms, offices, laundry, restrooms and public areas.</li><li>Maintains room quality as per checklist.</li><li>Ensures daily line up and departmental meetings are completed according to SOPs.</li><li>Enforces standard procedures for the acceptance, security and return on guest lost and found items.</li><li>Works closely with Maintenance to coordinate projects for the guest rooms.</li></ul>Job Type: Full-timePay: AED2,000.00 - AED3,300.00 per month

Accommodation Supervisor

Explore 816+ Guest experience expert in Sharjah this November. Find roles across top companies and apply now to boost your career.