project manager

marketing manager

key account manager

receptionist

hr manager

guest experience manager

FIVE Hotels and Resorts

<div>
 
 
 
 An Exhilarating Opportunity
 
 
 
 
 
 
 
 
 Are You Ready for a Daring Challenge with The World&rsquo;s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining &lsquo;FIVE-Star&rsquo; Hospitality and Setting the Gold Standard across the Industry.
 
 
 
 
 
 
 Join the FIVE Tribe - and Get Ready to Make Waves.
 
 
 
 
 
 
 
 
 The Candidate
 
 
 
 
 
 
 
 
 A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A &lsquo;Can-Do!&rsquo; Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.
 
 
 
 
 
 
 Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other &lsquo;FIVERs&rsquo; and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Front Office Team as a Guest Experience Manager will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!
 
 
 
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 
 
 
 
 
 <ul>
 <li>
 A proven track record in a Luxury Hotel environment as a Guest Experience Manager is an Advantage.
 
 </li>
 <li>
 A hands-on attitude, fuelled by a &lsquo;Can-Do!&rsquo; Spirit.
 
 </li>
 <li>
 A Welcoming and Enthusiastic Energy that sets the tone for a Sensational Guest Experience.
 
 </li>
 <li>
 An ability to find Creative Solutions and take Ownership of all duties and tasks assigned, while ensuring an unparalleled Journey at FIVE.
 
 </li>
 <li>
 Sensational Teamwork and Collaboration skills to work effectively within a group and across departments with Fellow &lsquo;FIVERs.&rsquo;
 
 </li>
 <li>
 Impeccable communication skills, both verbal and written, with fluency in English (Additional languages are a Plus).
 
 </li>
 <li>
 Strong understanding of Industry Regulations is beneficial.
 
 </li>
 </ul>
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 <ul>
 <li>
 Greets and escorts VIPs on Arrival and Departure, ensuring arrangements are flawlessly Planned and Coordinated.
 
 </li>
 <li>
 Stays aware of Credit Policies and Procedures, liaising closely with the Finance Department to implement credit procedures.
 
 </li>
 <li>
 Ensures Credit/Payment is completed for all Guests checking in, maintaining regulated and meticulous Financial Control.
 
 </li>
 <li>
 Oversees Lobby Operations and assists Duty Managers when required.
 
 </li>
 <li>
 Keeps the Front Office Manager informed of critical issues, contributing to Operational Excellence.
 
 </li>
 <li>
 Liaises closely with other Departmental Leaders to provide support where required.
 
 </li>
 <li>
 Prepares a Work Schedule for the Guest Relations Team.
 
 </li>
 <li>
 Coaches, Counsels, and Disciplines other &lsquo;FIVERs,&rsquo; providing constructive feedback and conducting regular Performance Appraisals.
 
 </li>
 <li>
 Conducts interviews for all Open Lobby Positions.
 
 </li>
 <li>
 Enforces all Safety Rules, Emergency Procedures, and Fire Prevention Regulations, taking corrective action when required.
 
 </li>
 <li>
 Assumes the role of Controller in Emergency Situations until relieved by senior management, maintaining a vigilant and Industry-Leading Approach to Safety.
 
 </li>
 <li>
 Immediately actions all special Guest Requirements and Requests, upholding FIVE&rsquo;s famed &lsquo;FIVE-Star&rsquo; Service.
 
 </li>
 <li>
 Acts as a continual source of Information, Help, and Assistance to all Gguests.
 
 </li>
 <li>
 Supervises Suite Allocations and handles Group Arrivals and Departures.
 
 </li>
 <li>
 Oversees and addresses outstanding Front Office duty issues, ensuring a seamless operation.
 
 </li>
 <li>
 Monitors and promptly responds to all CSI feedback relevant to the Front Office.
 
 </li>
 <li>
 Attends daily Rooms Division Briefings and daily Leadership Team Briefings in the absence of the Front Office Manager.
 
 </li>
 <li>
 Acts as Duty Manager when scheduled, providing leadership during shifts.
 
 </li>
 <li>
 Is proficient and knowledgeable with FIVE&rsquo;s PMS and Micros.
 
 </li>
 <li>
 Has a Full and Comprehensive Knowledge of FIVE, including all departments, services, and outlets.
 
 </li>
 </ul>
 
 
 
 
 
 
 The Team
 
 
 
 
 
 
 
 
 &lsquo;FIVERs&rsquo; are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct &lsquo;Vibe at FIVE&rsquo; and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime &ndash; then Look No Further and Unleash your Next-Level Potential.
 
 
 
 
 
 
 
 
 Sustainable Indulgence at FIVE
 
 
 
 
 
 
 
 
 FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled &lsquo;Sustainable Indulgence&rsquo; Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making &lsquo;Sustainability without Compromise on Luxury Living&rsquo; central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE&rsquo;s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.
 
 
 
 
 
 
 
 
 An Equal Opportunity Employer
 
 
 
 
 
 
 
 
 The FIVE Tribe represents over 70 nationalities across its over 1500 &lsquo;FIVERs.&rsquo; FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together &ndash; it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity.
 
 
 
 
 
 
 
 
 About FIVE Hotels and Resorts
 
 
 
 
 
 
 
 
 FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE&rsquo;s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.
 
 
 
 
 
 
 Find out more here: fivehotelsandresorts.com
 
 
 
 
 
</div>

Guest Experience Manager - FIVE LUXE JBR

Five Hotels and Resorts

<div><h3 class="jobSectionHeader">Job Description</h3>
<div>An Exhilarating Opportunity 
Are You Ready for a Daring Challenge with The World&rsquo;s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining &lsquo;FIVE-Star&rsquo; Hospitality and Setting the Gold Standard across the Industry. 
Join the FIVE Tribe - and Get Ready to Make Waves. 
The Candidate 
A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A &lsquo;Can-Do!&rsquo; Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter. 
Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other &lsquo;FIVERs&rsquo; and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Front Office Team as a Guest Experience Manager will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights! 
What We&rsquo;re Looking For 
<ul><li>
A proven track record in a Luxury Hotel environment as a Guest Experience Manager is an Advantage. 
</li><li>
A hands-on attitude, fuelled by a &lsquo;Can-Do!&rsquo; Spirit. 
</li><li>
A Welcoming and Enthusiastic Energy that sets the tone for a Sensational Guest Experience. 
</li><li>
An ability to find Creative Solutions and take Ownership of all duties and tasks assigned, while ensuring an unparalleled Journey at FIVE. 
</li><li>
Sensational Teamwork and Collaboration skills to work effectively within a group and across departments with Fellow &lsquo;FIVERs.&rsquo; 
</li><li>
Impeccable communication skills, both verbal and written, with fluency in English (Additional languages are a Plus). 
</li><li>
Strong understanding of Industry Regulations is beneficial.</li></ul> 
Key Responsibilities 
<ul><li>
Greets and escorts VIPs on Arrival and Departure, ensuring arrangements are flawlessly Planned and Coordinated. 
</li><li>
Stays aware of Credit Policies and Procedures, liaising closely with the Finance Department to implement credit procedures. 
</li><li>
Ensures Credit/Payment is completed for all Guests checking in, maintaining regulated and meticulous Financial Control. 
</li><li>
Oversees Lobby Operations and assists Duty Managers when required. 
</li><li>
Keeps the Front Office Manager informed of critical issues, contributing to Operational Excellence. 
</li><li>
Liaises closely with other Departmental Leaders to provide support where required. 
</li><li>
Prepares a Work Schedule for the Guest Relations Team. 
</li><li>
Coaches, Counsels, and Disciplines other &lsquo;FIVERs,&rsquo; providing constructive feedback and conducting regular Performance Appraisals. 
</li><li>
Conducts interviews for all Open Lobby Positions. 
</li><li>
Enforces all Safety Rules, Emergency Procedures, and Fire Prevention Regulations, taking corrective action when required. 
</li><li>
Assumes the role of Controller in Emergency Situations until relieved by senior management, maintaining a vigilant and Industry-Leading Approach to Safety. 
</li><li>
Immediately actions all special Guest Requirements and Requests, upholding FIVE&rsquo;s famed &lsquo;FIVE-Star&rsquo; Service. 
</li><li>
Acts as a continual source of Information, Help, and Assistance to all Gguests. 
</li><li>
Supervises Suite Allocations and handles Group Arrivals and Departures. 
</li><li>
Oversees and addresses outstanding Front Office duty issues, ensuring a seamless operation. 
</li><li>
Monitors and promptly responds to all CSI feedback relevant to the Front Office. 
</li><li>
Attends daily Rooms Division Briefings and daily Leadership Team Briefings in the absence of the Front Office Manager. 
</li><li>
Acts as Duty Manager when scheduled, providing leadership during shifts. 
</li><li>
Is proficient and knowledgeable with FIVE&rsquo;s PMS and Micros. 
</li><li>
Has a Full and Comprehensive Knowledge of FIVE, including all departments, services, and outlets.</li></ul> 
The Team 
&lsquo;FIVERs&rsquo; are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct &lsquo;Vibe at FIVE&rsquo; and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime &ndash; then Look No Further and Unleash your Next-Level Potential. 
Sustainable Indulgence at FIVE 
FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled &lsquo;Sustainable Indulgence&rsquo; Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making &lsquo;Sustainability without Compromise on Luxury Living&rsquo; central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE&rsquo;s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community. 
An Equal Opportunity Employer 
The FIVE Tribe represents over 70 nationalities across its over 1500 &lsquo;FIVERs.&rsquo; FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together &ndash; it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity. 
 
About FIVE Hotels and Resorts 
FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE&rsquo;s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage. 
Find out more here: fivehotelsandresorts.com</div></div>
 <ul><div>Department Name
<div>Front Office
</div></div><div>Date Opened
<div>08/25/2025
</div></div><div>Job Type
<div>Full time
</div></div><div>Industry
<div>Hospitality
</div></div><div>Work Experience
<div>4-5 years
</div></div><div>City
<div>Dubai
</div></div><div>State/Province
<div>Dubayy (Dubai)
</div></div><div>Country
<div>United Arab Emirates
</div></div><div>Zip/Postal Code
<div>337-1500</div></div></ul>

Luxe Living Collection

We are a leading holiday homes management company, delivering high-quality, guest-centric experiences across the UAE. We aim to provide guests with luxury stays that are seamless and memorable. If you&rsquo;re passionate about hospitality and love optimizing operational processes, we want you to be part of our growing team.Role Overview: We are seeking an experienced Operations Manager to oversee all aspects of guest experience and operational efficiency. You will lead a team of Guest Experience Managers responsible for managing a portfolio of apartments, while also overseeing the Maintenance, Housekeeping, and Guest Experience teams. Your role will ensure smooth operations, high guest satisfaction, and a flawless guest experience, resulting in 5-star reviews.Key Responsibilities:&middot; Lead, organize, and supervise the Guest Experience Managers and ensure they are delivering exceptional service to guests.&middot; Oversee daily operations and make sure all teams (Guest Experience, Housekeeping, and Maintenance) are aligned and running efficiently.&middot; Supervise and evaluate the performance of maintenance and housekeeping teams, ensuring quality standards are met consistently.&middot; Ensure smooth daily operations of all holiday home units, ensuring all guests have the best experience possible.&middot; Address guest concerns or complaints promptly and ensure high levels of guest satisfaction, aiming for 5-star reviews.&middot; Organize and optimize operational workflows for all teams to ensure efficiency and top-quality service.&middot; Monitor daily results and performance of guest experience teams, taking corrective actions as necessary.&middot; Oversee scheduling, team coordination, and logistics for smooth day-to-day operations.&middot; Ensure that the entire team is operating within established safety protocols and standards.&middot; Collaborate with other departments to ensure all operational aspects are streamlined and working effectively.&middot; Report on operational metrics and performance to senior management.&middot; Provide leadership and motivation to all teams to continuously improve operational performance.Requirements:&middot; Proven experience in hospitality or hotel management with a strong understanding of guest services.&middot; Strong leadership, organizational, and team management skills.&middot; Excellent communication skills (both written and spoken) in English; Arabic is a plus.&middot; Proficient in Microsoft Office (Excel, Word, PowerPoint) and familiarity with project management tools like Monday is a plus.&middot; Experience using PMS systems like Guesty and Hostaway is a plus.&middot; Valid UAE Driving License.&middot; Strong ability to handle guest complaints and resolve issues promptly and effectively.&middot; Excellent time management skills and ability to prioritize daily tasks.&middot; Must be flexible to work on weekends and during public holidays when required.&middot; Strong problem-solving skills and the ability to make quick decisions for smooth operations.What We Offer:&middot; Competitive salary: AED 7,000 &ndash; 9,000/month (based on experience).&middot; Opportunity to work in a dynamic, fast-paced environment with career growth potential.&middot; A team-oriented and supportive work culture focused on excellence in guest service.Job Type: Full-timePay: AED7,000.00 - AED9,000.00 per monthApplication Question(s):<ul><li>Do you have your own car?</li></ul>Education:<ul><li>Primary (Preferred)</li></ul>Experience:<ul><li>Hospitality Management: 1 year (Preferred)</li></ul>License/Certification:<ul><li>UAE Driving License (Preferred)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>

Operations Manager

Accor

<div>Company Description 
Our adventure camp in the Hatta mountains celebrates the land&rsquo;s spirit, providing countless ways to play and explore the outdoors. Fifty caravans form a lively community inspired by nomadic exploration, surrounded by hiking and biking trails throughout mountainous terrain that immerse guests in the region&rsquo;s natural beauty. A central restaurant fueled by local flavors is designed for guests to gather, and a wellness center offers restorative rituals drawing from local tradition. 
Job Description 
Role Overview 
As the Assistant Wellness &amp; Programming Manager, you will support the design, coordination, and delivery of immersive guest experiences that align with our property&rsquo;s wellness, nature, and adventure ethos. This role bridges thoughtful planning with on-the-ground execution, helping bring our vision of transformative, purpose-driven travel to life. You will assist in curating and managing a dynamic calendar of wellness activities, cultural programming, and seasonal events&mdash;ensuring every guest experience is enriching, seamless, and deeply rooted in place.
Key Responsibilities
Program Design &amp; Execution<ul><li>
Assist in the development and execution of daily wellness, adventure, and cultural programming that reflects the property&rsquo;s values and seasonal rhythms.</li><li>
Support the curation of holistic experiences, including yoga, meditation, nature immersions, creative workshops, and local artisan collaborations.</li><li>
Ensure all activities are delivered with consistency, professionalism, and attention to guest well-being.</li></ul>
Guest Engagement &amp; Personalization<ul><li>
Interact directly with guests to promote programming, gather feedback, and help tailor offerings to individual needs and interests.</li><li>
Act as an on-site ambassador of wellness and connection, creating warm, authentic interactions that enhance guest satisfaction and emotional resonance.</li></ul>
Operational Support<ul><li>
Coordinate logistics for daily and special events, including space setup, equipment, partner scheduling, and guest communications.</li><li>
Ensure all wellness spaces are maintained to the highest standard of cleanliness, ambiance, and functionality.</li></ul>
Collaboration &amp; Partnership<ul><li>
Work closely with the Wellness &amp; Programming Manager to build partnerships with visiting practitioners, local experts, and experience providers.</li><li>
Support cross-departmental collaboration to ensure programs are seamlessly integrated into the broader guest journey.</li></ul>
Content &amp; Storytelling<ul><li>
Assist marketing and communications teams by providing updates, stories, and visual content that bring our programming to life across digital platforms.</li><li>
Contribute to the creation of guest materials such as itineraries, activity guides, and seasonal calendars.</li></ul> 
Qualifications<ul><li> 
Minimum 5 years of experience in hospitality, wellness, events, or lifestyle programming.</li><li>
Passion for wellness, nature, and creating meaningful human experiences.</li><li>
Background in holistic health, fitness, hospitality, or cultural curation is a strong advantage.</li><li>
Excellent communication, interpersonal, and organizational skills.</li><li>
Comfortable leading small group sessions or hosting guest activities when needed.</li><li>
Energetic, flexible, and detail-oriented, with a guest-first mindset.</li></ul> 
Additional Information 
What&rsquo;s In It for You<ul><li>
Lots of opportunity to progress and switch it up as part of a global family of brands.</li><li>
Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!</li><li>
Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work</li><li>
The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture</li></ul>
This is a rare opportunity to be part of a purpose-driven hospitality concept that merges nature, design, and experience.
Join us at Hatta - where nature leads, community thrives, and stories unfold.</div>

Assistant Wellness & Programming Manager - New Opening - Hatta

Marriott International

<div>Additional Information 
Job Number25138470 
Job CategoryRooms &amp; Guest Services Operations 
LocationRenaissance Business Bay Hotel Dubai, Al Abraj Street, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Set up accurate accounts for each guest upon check-in according to their requirements. Assign room according to guest request and preferences whenever possible. Ask for and enter Marriott Rewards information; sign guests up for Marriott Rewards. Verify and adjust billing for guests. Block rooms in the computer and identify designated requirements and requests. Communicate guest and employee messages by printing and arranging for delivery. Run and check daily reports/contingency lists. Identify and explain room features to guests. Supply guests with directions and property information. Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up with guest regarding satisfaction with guest-related issues. Dispatch bell staff or valet staff as needed. Communicate parking procedures to guests/visitors. Notify Loss Prevention/Security of any guest reports of theft. 
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: No high school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We&rsquo;re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Guest Experience Expert (Guest Relations)

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25119229
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 Delta Hotels Jumeirah Beach Dubai, Jumeirah Beach Residence, Bahar 7, Dubai, United Arab Emirates, United Arab Emirates, 118555VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
 
 
 Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: At least 1 year of related work experience.
 
 
 Supervisory Experience: At least 1 year of supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don&rsquo;t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what&rsquo;s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Assistant Guest Relation Manager - Delta Hotels Jumeirah Beach Dubai

Skyline Serenity Vacation Homes Rental LLC

Location: Dubai Full-Time | Immediate Start Experience: 2&ndash;3 Years (Hospitality / Holiday Homes) Languages: Fluent Arabic &amp; English (Mandatory)About the RoleWe&rsquo;re seeking a presentable, confident, and guest-focused Guest Relations Executive to be the face of our luxury holiday homes. If you have a passion for hospitality, an eye for detail, and a talent for keeping guests happy &mdash; this role is made for you!Key Responsibilities<ul><li>Pre-check apartments before guest arrival &amp; ensure everything is in perfect condition</li><li>Report &amp; resolve any issues with maintenance/cleaning before check-in</li><li>Welcome guests warmly during check-in &amp; check-out</li><li>Handle all guest inquiries, requests, and complaints with professionalism</li><li>Coordinate with reservations, operations &amp; housekeeping teams</li><li>Secure positive guest reviews by ensuring top-quality experiences</li><li>Be proactive in resolving problems and maintaining a 5-star standard</li></ul>What We&rsquo;re Looking For<ul><li>Female candidates only</li><li>Fluent in Arabic &amp; English (spoken &amp; written)</li><li>2&ndash;3 years&rsquo; proven experience in hospitality / holiday homes (mandatory)</li><li>Presentable, confident, and guest-oriented personality</li><li>Excellent communication &amp; problem-solving skills</li><li>Flexible with working schedules (evenings, weekends, holidays if required)</li><li>Ability to remain calm under pressure &amp; resolve issues on the spot</li></ul>Why Join Us?Work with a fast-growing international holiday homes brand Competitive salary + benefits Be part of a young, energetic, and supportive team Career growth opportunities in hospitality &amp; guest experienceHow to Apply Send your CV + recent photo to [Your Email/WhatsApp]. Only shortlisted candidates will be contacted for an interview.Your role is key in creating memorable guest stays &mdash; and turning every experience into a 5-star review!Job Types: Full-time, PermanentPay: AED3,500.00 - AED6,000.00 per month

Guest Relations Executive (Female Only)

Explore 6119+ Guest experience manager in Dubai this September. Find roles across top companies and apply now to boost your career.

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Assistant Guest Relation Manager - Delta Hotels Jumeirah Beach Dubai

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