receptionist Jobs in Dubai United Arab Emirates

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customer service representative Jobs in Dubai United Arab Emirates

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housekeeping supervisor Jobs in Dubai United Arab Emirates

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head hostess Jobs in Dubai United Arab Emirates

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housekeeping attendant Jobs in Dubai United Arab Emirates

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guest services attendant

Mandarin Oriental Hotel Group

Mandarin Oriental Downtown, Dubai is looking for a Spa Attendant to join our Spa &amp; Wellness team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. Nestled in the city's heart, Mandarin Oriental Downtown, Dubai offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards. With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms &amp; Suites. Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai is not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences. About the job Based at the Mandarin Oriental Downtown, Dubai within the Spa Department in Dubai, the Spa Attendant is responsible for, but not limited to performing as trained all spa treatments to guests in a professional and pleasant manner. Spa Attendant reports to Assistant Spa &amp; Fitness Manager. As a Spa Attendant, you will be responsible for the following duties: <ul> <li> Prepare and maintain all spa areas according to Mandarin Oriental s standards, ensuring cleanliness and readiness. </li> </ul> <ul> <li> Replenish consumables, manage supplies, and ensure all furniture, fixtures, and equipment are well-maintained and functional. </li> </ul> <ul> <li> Report any damage, breakages, or losses to management and coordinate necessary repairs or operational adjustments. </li> </ul> <ul> <li> Operate cleaning and maintenance equipment safely and follow established procedures. </li> </ul> <ul> <li> Ensure spa security and safety by locking access points after hours and monitoring electrical appliance use to prevent hazards. </li> </ul> <ul> <li> Complete shift checklists, stay updated on spa operations and promotions, and strictly adhere to health, safety, and hygiene regulations. </li> </ul> As a Spa Attendant, we expect from you: <ul> <li> Senior School qualification or equivalent is a must </li> </ul> <ul> <li> Hotel school graduates will be preferable </li> </ul> <ul> <li> Minimum 6 months to 1-year experience in the same position and has worked in a reputable 5-star hotel </li> </ul> <ul> <li> Previous work experience in Guest Services </li> </ul> <ul> <li> Previous experience working in the Middle East Region is an advantage </li> </ul> <ul> <li> Good understanding of Spa public area duties and ability to explain spa equipment and spa offerings </li> </ul> Our commitment to you <ul> <li> Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. </li> </ul> <ul> <li> MOstay. When you work as hard as our colleagues do, it s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. </li> </ul> <ul> <li> Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. </li> </ul> <ul> <li> Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. </li> </ul> <ul> <li> A competitive salary and benefits packages. Accommodation, transportation, and duty meals provided by the hotel. </li> </ul> We re Fans. Are you?

Spa Attendant

Anantara

<div>Company Description 
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. 
Job Description 
The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction. 
Qualifications 
<ul><li>
A strong focus on customer service</li><li>
Prior experience in hotel front office operations is preferred</li><li>
Excellent communication skills; fluency in English is required</li><li>
Be able to work shifts, weekends and public holidays</li><li>
Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred</li></ul></div>

Guest Services Agent

Apt Resources

Description Apt Resources is seeking a professional and friendly Door Lady to join their client's team at a luxurious Hotel. As a Door Lady, you will be responsible for warmly welcoming guests, providing assistance with luggage, opening doors, and ensuring a smooth and pleasant arrival and departure experience. Your role will also involve assisting with guest inquiries and coordinating with other hotel staff to meet guest needs. The ideal candidate will have a friendly and welcoming demeanor, possess excellent communication skills, and be able to provide exceptional customer service. Requirements <ul><li>Prior experience as a Door Lady or in a similar role</li><li>Strong customer service skills</li><li>Ability to lift and carry heavy luggage</li><li>Friendly and welcoming personality</li><li>Excellent communication and interpersonal skills</li><li>Professional appearance and demeanor</li></ul> Benefits TBD

Door Lady for Luxurious Hotel

Suitestay

We are looking for a QA/QC Guest Services Officer to join our holiday home operations team.Key Responsibilities:<ul><li>Conduct guest room inspections before check-in and after check-out</li><li>Perform quality control checks for room condition, cleanliness, and setup</li><li>Manage inventory checks (linen, amenities, furniture, appliances)</li><li>Support guest check-in and check-out operations when required</li><li>Report defects, damages, and maintenance issues accurately</li><li>Ensure apartments meet company standards and DTCM compliance</li></ul>Requirements:<ul><li>Experience in holiday homes / hotels / serviced apartments preferred</li><li>Strong attention to detail and quality standards</li><li>Ability to work independently and handle multiple units</li><li>Valid UAE driving license is preferred</li><li>Good communication skills (English required)</li></ul>What We Offer:<ul><li>Competitive salary (based on experience)</li><li>Stable work environment</li><li>Growth opportunity within a fast-growing holiday home company</li></ul>Job Type: Full-timePay: From AED3,000.00 per month

QA/QC Guest Services Officer

Marriott International

<div>Additional Information 
Job Number25203698 
Job CategoryRooms &amp; Guest Services Operations 
LocationLapita Dubai Parks and Resorts Autograph Collection, Dubai Parks &amp; Resorts, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today&rsquo;s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative &ndash; in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Guest Arrival Expert - Bellman

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 
 Job Description
 
 
 
 Please note that this is not an exhaustive list of everything that needs to be done. Anantara team members always find new ways to look after the business, their guests and team members. Within this, the key responsibilities for this position are:
 
 
 <ul>
 <li>
 Anticipate guest needs, and handle guest inquiries in a helpful and attentive manner.
 </li>
 <li>
 Has a complete knowledge of the resort product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties.
 </li>
 <li>
 Take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard at all times.
 </li>
 <li>
 Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
 </li>
 <li>
 Ensure that handling of all financial transactions is as per the resort policies.
 </li>
 <li>
 Proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Anantara experience.
 </li>
 <li>
 Keep the supervisor informed of all guest feedback whether positive or negative.
 </li>
 <li>
 To develop a close and harmonious working relationship with all departments.
 </li>
 <li>
 Attend resort events, daily shift briefings and training to improve professional skills.
 </li>
 <li>
 Foster a good relationship with third party companies.
 </li>
 <li>
 Work closely with Concierge and limousine drivers to ensure smooth transfer arrangements for guests.
 </li>
 <li>
 Detailed and ensure proper handover from incoming and outgoing shifts.
 </li>
 <li>
 Answer telephones promptly and accurately and follow telephone etiquettes.
 </li>
 <li>
 Ensure timely follow up of all guest requests and reverts to guests or resort as appropriate.
 </li>
 <li>
 Take ownership of guest&rsquo;s requests and needs and ensures immediate action as appropriate.
 </li>
 <li>
 Keep Front Office Manager informed of all mishaps, unusual cases and guest feedbacks.
 </li>
 <li>
 Well acquainted with all resort facilities, including the guest room facilities and know all events in the resort.
 </li>
 <li>
 Keep himself/herself updated on the arrivals, departure and transport arrangements for the day.
 </li>
 <li>
 Ensure guest recognition.
 </li>
 <li>
 Is able to identify and acknowledge repeat guests and VIPs.
 </li>
 <li>
 Ensure that each guest interaction is a delightful experience for the guests.
 </li>
 <li>
 Never say &ldquo;NO&rdquo;. Offer alternatives as applicable.
 </li>
 <li>
 Always find a way to exceed guest&rsquo;s need and expectations.
 </li>
 <li>
 Ensure consistent delivery of resort&rsquo;s service standards.
 </li>
 <li>
 Is self-motivated and leads his colleagues by example.
 </li>
 <li>
 Respect the departmental duty roster and report to work on time.
 </li>
 <li>
 Is open and willing to adapt to new procedures for the benefit of guests and colleagues as and when introduces.
 </li>
 <li>
 Attend all scheduled training courses organized by the department and resort as and when asked to.
 </li>
 <li>
 Is a team player and actively participates in all team member activities.
 </li>
 <li>
 Present himself/herself at all times with professional courtesy and etiquette towards both guests and team members.
 </li>
 <li>
 Is well groomed and in proper uniform at all times.
 </li>
 <li>
 Maintain a professional demeanor at all times.
 </li>
 <li>
 Always project a positive image of the resort and company.
 </li>
 <li>
 Ensure strict compliance to all resort and local laws regarding CID, fire, health, safety and security procedures and actively participate in any training sessions conducted on the aforementioned.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 A strong focus on customer service
 </li>
 <li>
 Prior experience in hotel front office operations is preferred
 </li>
 <li>
 Excellent communication skills, fluency in English is required
 </li>
 <li>
 Be able to work shifts, weekends and public holidays
 </li>
 <li>
 Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred.
 </li>
 </ul>
</div>

Guest Service Centre Agent

gulfa

Guest Relations Officer / Hostess A reputed Company is looking for an experienced Guest Relations Officer / Hostess for one of its luxury establishments. As a Hostess in luxury establishments, your role is to provide guests with a warm welcome and ensure that their experience begins with sophistication and grace. Your professionalism and attention to detail set the tone for a memorable and luxurious experience, reflecting the commitment to excellence that defines the establishment.Experience in Hospitality, Food &amp; Beverage, high-end restaurants, luxury retail is essential.We would like to meet someone who provide an elevated guest experience, set the tone for the level of service and sophistication for our guests and partners. Multilingual candidates with cultural proficiency with experience of Key Accounts Management, handling exclusive events and special projects will be given a priority.- Valid UAE driving licenseJob Types: Full-time, Fixed term contractJob Types: Full-time, Permanent, Contract Contract length: 24 months

Guest Relations Officer - Hostess

Explore 2293+ Guest services attendant in Dubai United Arab Emirates this January. Find roles across top companies and apply now to boost your career.