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hotel cleanliness supervisor Jobs in Manama

hotel cleanliness supervisor

f&b service supervisor - golestan Jobs in Manama

f&b service supervisor - golestan

front desk agent

front office supervisor

guest services supervisor

Hilton

<div>
 Position Purpose
 
 
 To be a passionate host and highly collaborative member of the Guest Operations team, assisting the Front Office Team Leader and Guest Operations Manager in leading the department, developing a high performing guest operations team, and delivering brand-specific customer experiences (mainly in FO but also across Guest Operations).
 
 
 Duties &amp; Key Responsibilities
 
 
 <ul>
 <li>
 Come to work every day with a smile on your face 😊
 </li>
 <li>
 Execute duties as assigned by the Guest Operations Manager and GM
 </li>
 <li>
 Work within the FO team and carry out the same roles like our FO Hosts, but take on additional &lsquo;supervisor&rsquo; responsibilities
 </li>
 <li>
 Be a role model for others concerning brand-specific behaviours and passionate, friendly guest service
 </li>
 <li>
 Assist in providing a positive work environment to Front Office team members that allows everyone to thrive and fulfil their potential
 </li>
 <li>
 Supervise and support FO Hosts in delivering outstanding, brand unique customer service in all shifts (early, late, night)
 </li>
 <li>
 Be willing to roll up your sleeves and help in other departments during busy periods and as required
 </li>
 <li>
 Regularly attend mandatory F&amp;B service trainings to be ready to work shifts in F&amp;B service if required. Duties of a FO Supervisor who is scheduled to work in F&amp;B can also include the order-taking, delivery of any food and/or beverage items, and clearing of tables
 </li>
 <li>
 Monitor Guest Feedback (SALT; Social Reviews) in every shift and initiate corrective actions immediately if necessary, to ensure positive guest experiences in our hotels at all times
 </li>
 <li>
 Plan and train new and existing FO and F&amp;B Hosts on processes, products, systems and brand-specific guest service delivery as per guidance of the FO Team Leader and Guest Ops Manager
 </li>
 <li>
 Be a positive and very active contributor in meetings (e.g. Huddles) with the FO team to help achieve / maintain a high level of trust &amp; engagement
 </li>
 <li>
 Volunteer to participate in company campaigns such as Travel with Purpose and become an outstanding Brand Ambassador
 </li>
 <li>
 Every 6 months, rotate to a new &lsquo;Champion&rsquo; area (e.g. Hilton Honors, CleanStay, rostering) &ndash; our supervisors are responsible for taking ownership of their specialist area and ensuring the hotel is meeting and exceeding expectations in relation to this
 </li>
 <li>
 Coach 2 &ndash; 4 guest experience team members, as assigned on a rotating six month schedule
 </li>
 <li>
 In regular (e.g., monthly) departmental leadership meetings, update HOD and/or Team Leader on the performance and progress of &lsquo;coachees&rsquo; and suggest development opportunities for them in the coming months
 </li>
 <li>
 On-board and supervise assigned &lsquo;coachee&rsquo; team members, ensuring execution of agreed development or performance improvement actions
 </li>
 <li>
 Demonstrate an awareness of guest priorities, anticipate needs, build rapport and resolve guest problems very quickly and in a brand-specific manner
 </li>
 <li>
 Close guest transactions in FO effectively, solicit feedback, and deliver a memorable brand-specific goodbye (Check out)
 </li>
 <li>
 Provide constructive suggestions/feedback to the GOM and FO Team Leader on products and processes
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Front Office Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Front Office experience in the hotel, leisure, and/or retail sector
 </li>
 <li>
 Strong commercial/business awareness and demonstration of sales capabilities
 </li>
 <li>
 Calm, organized work ethic with the ability to prioritize and meet deadlines
 </li>
 <li>
 Excellent supervisory, inter-personal, and communication skills
 </li>
 <li>
 A passion for delivering exceptional levels of Guest service
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 A relevant supervisory/management certificate/diploma or degree
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Garden Inn Bahrain Bay
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Garden Inn
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Front Office Supervisor

Radisson Hotel Group

<div>Company Description 
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. 
 
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. 
Job Description 
Not a normal 9-5&rsquo;er? Escape the ordinary and say Yes I Can!
We are currently seeking a Night Supervisor to join our vibrant team. At Al Seef House Member of Radisson Individuals, we are in search of individuals who go beyond the resume &ndash; those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.
As a Night Supervisor you bring a heightened sense of responsibility, a focus on delivering exceptional service, and a dedication to ensuring a seamless and secure guest experience to our dynamic Night Operations Team.<ul><li>
Our Night Supervisors love the hustle and bustle of life! It&rsquo;s not just about check-in and check-out. It&rsquo;s about everything in-between</li><li>
You will supervise our guest relations team and lead by example, ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level</li><li>
You will exude patience, empathy and have the personality to host the late show</li><li>
As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the guest services department</li></ul> 

Qualifications 
<ul><li>
Flexibility and a positive, Yes I Can! Attitude</li><li>
An eye for detail</li><li>
Is a creative problem-solver.</li><li>
Passionate about creating extraordinary service.</li><li>
Ability to work as part of a team to ensure guest satisfaction.</li><li>
Strong verbal communication skills</li><li>
Likes having fun at work</li><li>
Experience in a similar position is beneficial but not essential</li></ul> 

Additional Information 
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development&mdash;helping you reach your full potential.
Experience the Team Spirit - Join a workplace that&rsquo;s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference&mdash;in hospitality, your community and beyond.
Enjoy Global &amp; Local Perks - No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you&rsquo;re ready to bring your talent, energy, and passion, we&rsquo;d love to hear from you.
Apply now and let&rsquo;s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.</div>

Front Office - Night Supervisor

<div>Company Description 
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. 
 
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. 
Job Description 
Do you have a passion for creating memorable moments and guiding guests to the best experiences? Join us as a Concierge Supervisor and lead our concierge team in delivering exceptional service that makes every stay unforgettable.
What you&rsquo;ll do:<ul><li>
Supervise daily concierge operations, ensuring smooth service delivery</li><li>
Lead, coach, and motivate the concierge team to provide personalized guest assistance</li><li>
Handle VIP guests, special requests, and escalated queries with professionalism</li><li>
Coordinate transportation, tours, and local recommendations for guests</li><li>
Work closely with Front Office and other departments to ensure seamless guest experiences</li><li>
Monitor performance, train new team members, and uphold Radisson service standards</li></ul> 
Qualifications<ul><li> 
Previous experience in concierge or front office roles, with supervisory exposure</li><li>
Strong local knowledge of attractions, services, and experiences</li><li>
Excellent communication and guest service skills</li><li>
Leadership abilities with a proactive and problem-solving mindset</li><li>
Organized, detail-oriented, and able to handle busy shifts</li><li>
A Yes I Can! attitude with a passion for hospitality</li></ul> 
Additional Information 
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development&mdash;helping you reach your full potential.
Experience the Team Spirit - Join a workplace that&rsquo;s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference&mdash;in hospitality, your community and beyond.
Enjoy Global &amp; Local Perks - No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you&rsquo;re ready to bring your talent, energy, and passion, we&rsquo;d love to hear from you.
Apply now and let&rsquo;s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.</div>

Front Office - Concierge Supervisor

<div>Company Description 
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. 
 
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. 
Job Description 
Dust off the Ordinary, Polish the Extraordinary! Al Seef House is on the Hunt for Housekeeping Maestros. Be the Difference in Every Detail!
We are currently seeking a Housekeeping Supervisor to join our vibrant team. At Al Seef House by Radisson Individuals, we are in search of individuals who go beyond the resume &ndash; those with character, skills, talents, and a passion for creating memorable experiences.
As the Housekeeping Supervisor you bring an unparalleled commitment to excellence, a detail-driven approach, and a genuine passion for maintaining an impeccable guest experience to our dynamic Housekeeping Team.
Our Housekeeping Supervisors love keeping up appearances!<ul><li>
You will oversee our housekeeping team and lead by example, ensuring our standards of cleanliness are high and our pillows are plumped to perfection</li><li>
You will be right hand to the Housekeeping Manager and will work proactively to ensure guest satisfaction and the smooth running of the housekeeping department</li></ul> 

Qualifications 
<ul><li>
Flexibility and a positive, Yes I Can! Attitude</li><li>
An eye for detail</li><li>
Is a creative problem-solver</li><li>
Passionate about creating extraordinary service</li><li>
Ability to work as part of a team to ensure guest satisfaction</li><li>
Strong verbal communication skills</li><li>
Likes having fun at work</li><li>
Supervisory experience in a similar position is beneficial</li></ul> 

Additional Information 
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development&mdash;helping you reach your full potential.
Experience the Team Spirit - Join a workplace that&rsquo;s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference&mdash;in hospitality, your community and beyond.
Enjoy Global &amp; Local Perks - No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you&rsquo;re ready to bring your talent, energy, and passion, we&rsquo;d love to hear from you.
Apply now and let&rsquo;s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.</div>

Housekeeping - Housekeeping Supervisor

Nordic Holdings

willing to work immediately<ul><li>Install, test, and commission air-conditioning units in guest rooms, restaurants, kitchens, and other hotel facilities.</li><li>Ensure proper placement and safe electrical connections.</li><li>Perform routine maintenance of HVAC systems (cleaning filters, checking refrigerant levels, inspecting ducts, etc.).</li><li>Carry out preventive maintenance schedules to avoid system breakdowns.</li><li>Ensure all AC units are running efficiently to provide comfort to guests.</li><li>Diagnose problems with air-conditioning systems and carry out necessary repairs.</li><li>Replace faulty parts such as compressors, motors, thermostats, or fans.</li><li>Respond promptly to guest or staff complaints about room temperature issues.</li><li>Monitor and regulate energy consumption of air-conditioning systems.</li><li>Suggest improvements or upgrades to improve energy efficiency.</li><li>Follow hotel safety guidelines when handling electrical equipment and refrigerants.</li><li>Ensure proper ventilation and safe disposal of refrigerants according to environmental standards.</li><li>Respond quickly to guest complaints about room cooling or heating.</li><li>Maintain professionalism and courtesy when entering guest rooms for service.</li><li>Work closely with the Engineering/Maintenance Department.</li><li>Keep records of maintenance and repairs.</li><li>Report major breakdowns or replacement needs to the supervisor.</li></ul>Job Type: Full-time

AC TECHNICIAN

Al Ghalia

<ul><li>Performs all duties in accordance with the Business Unit&rsquo;s Standard Operating Policies and Procedures.</li><li>Assists the Supervisor, RM and ARM in maintaining the SBU&rsquo;s standards of cleanliness or problems in the surroundings, (eg floor cleanliness, messy tables/service stations.</li></ul>&middot; Assists the Supervisors and Managers in efficiently managing the SBU in accordance with the Business Unit&rsquo;s Standard Operating Policies and Procedures with the objective of achieving maximum guest satisfaction.&middot; Ensures that guests receive prompt, friendly and personalized service.&middot; Ensures guests are greeted and served with a professional, positive and enthusiastic attitude.&middot; Cater to the needs of our guests by suggested selling of the SBU&rsquo;s food and beverage items.&middot; Ensures full knowledge of the SBU&rsquo;s Daily Specials and promotes their sale.&middot; Ensures timely service and checks on guests throughout their meal to ensure everything is satisfactory.&middot; Takes orders correctly and enters into the Company POS software for completion of the order.&middot; Ensures drinks are served in the correct order, in line with the correct standards of presentation, hygiene and temperature.&middot; Ensures all food items ordered are served in the correct order.&middot; Sets tables in line with the SBU&rsquo;s Standard Operating Policies and as required by the guests&rsquo; orders.&middot; Ensures kitchen delivers orders correctly, serve guests, efficiently and politely.&middot; Ensures timely clearing of all used cutlery, plates and glassware as needed.&middot; When guests signal for the cheque, ensure prompt and efficient payment &ndash; giving change as necessary.&middot; Ensures guest receives printed receipt.&middot; Ensures any tips are placed in the SBU&rsquo;s Tip Box.&middot; Keeps bar and cake display cabinet and all surrounding areas clean and tidy in line with the SBU&rsquo;s Standard Operating Procedures.&middot; Ensure all equipment used I the work station is kept clean and tidy.&middot; Ensures all SBU cutlery, crockery and glassware is clean and in good condition prior to placing on tables.&middot; Ensures all tables under his responsibility are prepared prior to opening as per the SBU&rsquo;s Standard Operating Policies and Procedures.&middot; Ensures bussing tables, stations are kept clean and tidy &ndash; cleaning and sweeping as needed.&middot; Keep bar and products&rsquo; display cabinet and surrounding areas, clean and free of debris.&middot; Clean and maintain all equipment used in the work station.&middot; Report any equipment problems to the SBU&rsquo;s Supervisor in order that remedial action is taken to repair/change the equipment to ensure smooth operations.&middot; Listens to our customers, it&rsquo;s the first step to providing a great experience and we love how passionate our customers are about our brand.&middot; Provides a great experience for our guests by providing exemplary guest service .&middot; Advises our customers in a confident and competent manner.&middot; Possesses excellent product knowledge in order to answer our guests&rsquo; enquiries and to resolve any issues.&middot; Maintains a high standard of personal grooming and demeanor (body language, facial expressions).&middot; Ensures complete understanding of the operations and Brand philosophy for Caf&eacute; Lilou and other Company SBUs, and conveys same to guests.&middot; Notifies Managers of any special guests&rsquo; requests.&middot; Full awareness of the Company&rsquo;s Fire Safety Procedures and Health and Safety regulations.&middot; Ability to switch roles quickly, by serving guests respectfully, swiftly and effectively and moving to complete other tasks.&middot; Follows the SBU&rsquo;s Lost and Found Procedures.&middot; Notifies Supervisor/Managers of any guest complaints. Ensure all issues resolved quickly and to the guests&rsquo; satisfaction.Any other tasks as assigned by the SBU&rsquo;s Manager.Job Type: Full-timeEducation:<ul><li>High school or equivalent (Preferred)</li></ul>

Waiter/Waitress

Explore 357+ Guest services supervisor in Manama this October. Find roles across top companies and apply now to boost your career.

357 guest services supervisor jobs IN Manama

Front Office Supervisor

Front Office Supervisor

Front Office - Night Supervisor

Front Office - Concierge Supervisor

Housekeeping - Housekeeping Supervisor

AC TECHNICIAN

Waiter/Waitress