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head hostess

The First Group

<div>Overview:
<div>
Soluna Restaurants and Beach Club is a Mediterranean-inspired beach club, located at the Balqis Residences on the Palm Jumeirah. Soluna offers exclusive access and unparalleled experiences to guests of The First Group Hospitality&rsquo;s portfolio of brands.</div><div>
Guests can opt for sun loungers or private cabanas and choose from a range of water sports, available at the beach. Nestled amid Dubai&rsquo;s breath-taking coastline, Soluna boasts a range of highly recommended homegrown multi-cuisine options, including artisanal pastries at Risen Caf&eacute; and Artisanal Bakery, and contemporary dining at &Egrave;nas. A daily beach and poolside menu is also available.</div><div>
Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Soluna Restaurants and Beach Club.</div><div>
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div>
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div>
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div>
Job Description:
<div>
The role of a Head Host / Hostess is essential in creating positive experience for the guests of MasterChef the TV Experience. They will provide our guests with a warm and sincere greeting and to ensure any of their special requirements are carefully communicated to the Service team. Throughout the shift, Head Hostess is responsible for managing the flow of the dining room, so that guests are seated in an efficient and timely manner that enhances their experience. Head Host / Hostess also assists the Management Team in ensuring that an effective and rigorous training program is continuously carried out for the Reception / Reservations team and in providing guidance to his/her team in a motivational atmosphere.</div><div></div><div> 
JOB DUTIES</div><ul><li>
Assist the Management team with the execution of approved promotions, calendar holidays, special events tickets sales and bookings (Resident Chefs visits, New Year, Christmas etc).</li><li>
Ensure that menu content is always up to date, regularly liaise with the management team / Head Chef to make necessary adjustments, print / order new menu copies.</li><li>
Assist the Management Team with organization of operations before and during MasterChef winners&rsquo; residences visits</li><li>
Work closely with the Reservation Agent to make sure reservations are properly done, the CRM system and the Black Book are up-to-date. (add something)</li><li>
Answer the phone, being able to explain the location of the restaurant, its mission, vision and principles, menu, concept, design and history.</li><li>
Make regular / VIP / special occasions reservations, keep the table management system updated and inquire about allergies and special requests.</li><li>
Review existing reservations prior to the beginning of each shift, optimise seating arrangements and communicate any information about VIPs/Regulars/PWK/Groups during the briefing.</li><li>
Check the hotel occupancy and any important information from the Hotel&rsquo;s side (in-house VIPs, complaint guests etc.) and communicate this information during the briefing.</li><li>
Review, clean / discard if necessary any soiled / torn / worn out menus; print extra pages if needed.</li><li>
Ensure the restaurant is ready to receive guests prior to opening, that the table allocation is correct tables are ready in line with opening standards.</li><li>
Communicate guest information to the Captains and Managers in a timely manner.</li><li>
Warmly and graciously greet all guests upon arrival.</li><li>
When possible, open the front door for guests entering or leaving the restaurant (terrace).</li><li>
Constantly update the table management system and communicate with FOH staff to assure successful operation.</li><li>
Accommodate special seating requests for guests whenever possible, while balancing the customer flow in different service stations.</li><li>
Upon seating, offer guests a menu and inform them of their waiter&rsquo;s name. Inspect table for proper presentation and completeness.</li><li>
Thank guests as they leave and invite them to come back.</li><li>
Perform the side duties as per the side duties schedules / checklists or as per the assignment of the management.</li><li>
Complete any other work-related tasks or directives issues by your superiors in a polite, timely and accurate manner.</li><li>
Occasionally, if asked, assist servers with orders, delivery of food and clearing tables.</li><li>
Know the Sequence of Service by heart and be knowledgeable about all aspects of food, beverage, and service standards.</li><li>
Communicate all guest feedback to the Management Team, both positive and negative.</li><li>
Know by heart, maintain and regularly update Guests&rsquo; Black Book, build and maintain positive relationships with restaurant VIPs, PWK, owning company executives, MasterChef residents / winners, judges, TV celebrities etc.</li><li>
Assist in the organization of operations before and during MasterChef winners&rsquo; residences visits in terms of collecting pre-payment from the guests,</li><li>
Ensure the team is always well groomed and ready for work.</li><li>
Supervising the completion of various positions checklists and completing management checklist before every shift.</li><li>
To ensure all employees are familiar with various versions of MasterChef TV program, its core elements (MC apron, Mystery Box, elimination challenges, judges etc) and that they watched a minimum of recommended episodes.</li><li>
Ensure that OS&amp;E list is updated regularly and that the stocks are maintained appropriately.</li><li>
Update and maintain restaurant training records.</li><li>
Ensure that the correct team attendance hours in the people management system are submitted for approval on a weekly basis.</li><li>
Ensure that team manual attendance records are maintained and updated properly.</li><li>
Assist Management Team in creating weekly schedule for Reception / Reservations employees. Ensure that staffing is adequate to meet demands of business.</li><li>
Ensure that the vacation calendar book is maintained and updated properly.</li><li>
Ensure that the employees request book is maintained and updated properly.</li><li>
Regularly organize Reception / Reservations team trainings, keep training records and test employees knowledge.</li><li>
Effectively delegate duties and responsibilities down the organizational line and consistently follow-up to secure results.</li><li>
Evaluate the performance of the Reception / Reservations team. Initiate plans for career progression, recommend promotions or transfers.</li><li>
Practice good housekeeping and safety by paying constant attention and inspecting equipment, physical interior and exterior of the restaurant / building.</li><li>
Participate in community and corporate activities to promote good corporate image.</li><li>
Ensure professional execution of approved promotions, organise staff trainings about the same, liaise with suppliers and entertainers.</li><li>
Establish and maintain good relationship with various departments within the Hotel and TFG.</li><li>
Ensure that the par stock is maintained for Hostess Desk disposables, dry goods and stationary and that ordering is done on time.</li><li>
Assist the management team to complete all daily and weekly reports. i.e. Daily Sales report, Discounts/Complimentary/Promotions report</li><li>
Ensure that all food safety standards/HACCP are maintained and implemented in line with the company policy and municipality requirements.</li><li>
Maintain and practice fire and security systems and procedures.</li></ul>
Desired Skill &amp; Expertise:
<ul><li>UAE Food &amp; Beverage Operations Experience</li><li>
A Minimum of 3 years of experience in a leadership role in the restaurant reception</li></ul></div>

Head Hostess

The First Group Hospitality

KERZNER INTERNATIONAL LIMITED

Malibu is an upmarket American Diner that offers great taste combined with fast and fun service. From a Food and Beverage perspective, the food will be home made in keeping with the traditions of a New York Deli. Guest can visit Malibu and hang out or dine from early morning till late.
About the role As a Head Hostess at Malibu 90265, you will use your charm to carry out a natural conversation with Guests without sounding scripted or intrusive. You will demonstrate your effective communication skills, customer service skills and your efficiency as a team player by working closely with the Bar and Dining area team. You will have the opportunity to be part of the best restaurants, bars and pubs and showcase your ability to work positively in a fast-paced environment. We also make sure you have the right support with the right training and leadership along the way. You will attend both external and internal training courses, developing your skills and fine-tuning your food and beverage acumen.
About you Ideally, we d love you to have an international exposure in related field or either 2-year experience worked in a luxury hotel and restaurant. Atlantis, Dubai, offers an unbeatable opportunity to grow and develop in your career right in the mix of a continuously developing city and a diverse range of cultures.

Confidential Company

<ul><li>Greet guests warmly and professionally, creating a positive first impression and setting the tone for their dining experience.</li><li>Oversee and manage the entire hostess team, ensuring seamless guest flow and exceptional service delivery.</li><li>Train and mentor new hostesses, providing guidance on service standards, product knowledge, and operational procedures.</li><li>Coordinate with the kitchen and service staff to ensure smooth and efficient service, minimizing wait times and maximizing table turnover.</li><li>Maintain a clean and organized host stand and waiting area, creating a welcoming atmosphere for guests.</li><li>Manage the guest waiting list effectively, providing accurate wait times and keeping guests informed of their status.</li></ul>

Kings Group Ventures

Job description:Position: Senior HostessWe are seeking an experienced and charismatic Senior Hostess to join our team. As the Senior Hostess, you will play a pivotal role in creating a warm and welcoming atmosphere, ensuring that every guest has a delightful and seamless experience from arrival to departure. Your leadership and exceptional service will set the tone for a memorable dining experience.Main Responsibilities:<ul><li>Guest Reception: Warmly greet guests, escort them to their tables, and provide menus.</li><li>Reservation Management: Handle and record dining reservations, and manage the waiting list in coordination with the Guest Relations Manager.</li><li>Seating Arrangements: Offer appropriate seating options based on guest preferences and restaurant capacity.</li><li>Dining Room Setup: Oversee the setup of dining rooms and ensure reservation arrangements are in place.</li><li>Order Coordination: Ensure timely and accurate fulfillment of guest orders.</li><li>Work Area Maintenance: Keep tables and the host area clean and organized.</li><li>Professional Appearance: Adhere to grooming and personal hygiene standards at all times.</li><li>Staff Assistance: Support waitstaff and head waiters as needed.</li><li>Guest Interaction: Provide positive and professional greetings, address guest concerns and complaints effectively.</li><li>Scheduling: Manage the schedules for the hosting team.</li><li>Team Communication: Attend regular departmental briefings and foster open communication within the team.</li><li>Additional Duties: Perform other relevant tasks as assigned to support restaurant operations.</li></ul>Ideal Candidate:<ul><li>Experience: Minimum 3 years of experience in a similar role within the hospitality industry, preferably in a fine dining concept.</li><li>Language Skills: Fluent in English; additional languages such as Russian, French, Italian, Spanish, or Arabic are highly preferred.</li><li>Communication Skills: Excellent verbal and interpersonal skills.</li><li>Computer Skills: Basic proficiency with restaurant software and computer systems.</li><li>Customer Orientation: Positive attitude, friendly demeanor, and a passion for exceptional customer service.</li><li>Team Player: Cooperative and supportive team member with the ability to perform under stress.</li><li>Energy and Enthusiasm: High energy level and willingness to go the extra mile to ensure guests' needs are met.</li></ul>Benefits:<ul><li>Competitive Salary: Attractive compensation package.</li><li>Career Growth: Opportunities for professional development and career advancement tailored to your aspirations.</li></ul>If you are passionate about hospitality and committed to delivering outstanding service, we invite you to apply and become an integral part of our team.Job Type: Full-timePay: AED6,000.00 - AED7,000.00 per monthApplication Question(s):<ul><li>Can you join within 6 days?</li><li>Do you have experience with Sevenrooms reservations?</li><li>Do you have experience working in a fine dining restaurant?</li><li>What salary range are you expecting?</li></ul>

Restaurant Hostess

gulfa

Guest Relations Officer / Hostess A reputed Company is looking for an experienced Guest Relations Officer / Hostess for one of its luxury establishments. As a Hostess in luxury establishments, your role is to provide guests with a warm welcome and ensure that their experience begins with sophistication and grace. Your professionalism and attention to detail set the tone for a memorable and luxurious experience, reflecting the commitment to excellence that defines the establishment.Experience in Hospitality, Food &amp; Beverage, high-end restaurants, luxury retail is essential.We would like to meet someone who provide an elevated guest experience, set the tone for the level of service and sophistication for our guests and partners. Multilingual candidates with cultural proficiency with experience of Key Accounts Management, handling exclusive events and special projects will be given a priority.- Valid UAE driving licenseJob Types: Full-time, Fixed term contractJob Types: Full-time, Permanent, Contract Contract length: 24 months

Guest Relations Officer - Hostess

MTL HUMAN RESOURCES CONSULTANCIES

Hostess &ndash; Premium Italian Restaurant | Dubai MallJob Type: Full-timeSalary: AED 3,500 &ndash; 4,000 per monthCompany: Meridian Trade LinksLocation: Dubai Mall, United Arab Emirateshr@meridiantradelinksuae.com‪+971 50 663 0283‬About the RoleWe are seeking a friendly, service-oriented hostess to join a premium Italian restaurant in Dubai Mall. The ideal candidate should have prior restaurant experience, a passion for hospitality, and excellent communication skills to ensure guests enjoy a warm and memorable dining experience.Key Responsibilities<ul><li>Greet and seat guests courteously and efficiently.</li><li>Present menus and take accurate food and beverage orders.</li><li>Serve meals and drinks promptly with a professional attitude.</li><li>Maintain cleanliness and organization of dining areas.</li><li>Coordinate with kitchen and bar staff for smooth operations.</li><li>Handle guest requests and resolve complaints politely.</li><li>Follow all hygiene, safety, and restaurant service standards.</li></ul>Requirements<ul><li>2&ndash;3 years of experience as a Hostess in a restaurant or hospitality setting (Italian cuisine experience is an advantage).</li><li>Excellent English communication skills.</li><li>Customer-focused, positive, and team-oriented attitude.</li><li>Well-groomed and professional appearance.</li><li>Ability to work under pressure during peak hours.</li><li>Available to join immediately or on short notice.</li></ul>How to Applyhr@meridiantradelinksuae.com‪+971 50 663 0283‬Job Type: Full-timeJob Type: Full-timeJob Type: Full-timePay: AED3,500.00 - AED4,000.00 per month

Hostess/Cashier

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Guest Relations Officer - Hostess

Hostess/Cashier