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head of development digital delivery

Ofgem

<div><div><h2 class="jobSectionHeader"><b>Details</b></h2>
<div><h3 class="jobSectionHeader"><b>Reference number</b></h3>
<div>478941
</div></div><div><h3 class="jobSectionHeader"><b>Salary</b></h3><div>
&pound;63,443 - &pound;86,547</div></div><div><div>
Cardiff &amp; Glasgow &pound;63,443 - &pound;80,425 London &pound;67,975 - &pound;86,547 Existing civil servants will be appointed in line with the Civil Service pay rules in place on the date of their appointment</div></div><div><div>
A Civil Service Pension with an employer contribution of 28.97%</div></div>
<div>GBP</div>
<div><h3 class="jobSectionHeader"><b>Job grade</b></h3><div><div>
Grade 6</div></div><div><div>
Ofgem L3</div></div></div><div><h3 class="jobSectionHeader"><b>
Contract type</b></h3><div>
Permanent</div></div><div><h3 class="jobSectionHeader"><b>
Business area</b></h3><div>
OFGEM - Eserve - Delivery and Schemes</div></div><div><h3 class="jobSectionHeader"><b>
Type of role</b></h3><div>
Digital</div></div><div><h3 class="jobSectionHeader"><b>
Working pattern</b></h3><div>
Full-time</div></div><div><h3 class="jobSectionHeader"><b>
Number of jobs available</b></h3><div>
1</div></div></div>
<div><div><h2 class="jobSectionHeader"><b>Contents</b></h2></div><div><ul><li>
Location</li><li>
About the job</li><li>
Benefits</li><li>
Things you need to know</li><li>
Apply and further information</li></ul></div><div><h2 class="jobSectionHeader"><b>
Location</b></h2></div><div><div>
Successful candidates may be based in any of our office locations  Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff and Glasgow.</div></div><div><h2 class="jobSectionHeader"><b>
About the job</b></h2></div><div><h3 class="jobSectionHeader"><b>
Job summary</b></h3><div><div><p>
Great technology starts with great leadership. Ofgem is looking for a people-first Head of Development Delivery and bring together our development community to create the culture, confidence and ambition needed to deliver outstanding digital services.<br>
<br>
Ofgem is Great Britains independent energy regulator. Were at the forefront of change across the sector, driving toward Net Zero whilst protecting consumers, especially vulnerable people.<br>
<br>
This is a permanent opportunity to put people at the heart of development across our Digital Delivery portfolio. Leading a team of talented Technical Leads who oversee around 45 development staff, youll have the scope to make a real difference to how our teams work, collaborate and succeed.<br>
<br>
Were evolving how we approach digital, and youll be joining at an exciting time to help move that forward. From raising engineering standards and exploring new technologies, tools and AI, to finding better ways of working, youll have the freedom to challenge thinking, encourage innovation and help our development community reach its full potential.<br>
<br>
Above all, this is about people. Youll build trust, create an environment where honest conversations can happen and give technical leaders the confidence and support to get the best from their teams. When things arent straightforward, youll bring people together, cutting through ambiguity and helping find a way forward.<br>
<br>
To be considered, youll need significant experience leading software development teams through other technical leaders, alongside a strong track record of coaching, managing performance and creating high-performing, supportive cultures. Youll also have experience driving technology adoption and change, delivering engineering standards and communicating confidently with technical and non-technical stakeholders at every level.<br>
<br>
In return, youll have the opportunity to lead talented people, explore emerging technology and shape a development culture thats ready for what comes next. Alongside the freedom to make your mark, youll enjoy an outstanding rewards package, plenty of flexibility and a working environment that supports you to perform at your best.<br>
<br>
We have a critical purpose to drive the digital performance of the energy sector. Join us and help create the culture and capability that will enable Ofgem to deliver on that mission.<br>
<br>
Read on and find out more.</p></div></div></div><p></p><div><h3 class="jobSectionHeader"><b><br>
Job description</b></h3><div><p><b>
Key Responsibilities</b></p><ul><li>
Lead, develop and inspire: Provide clear direction, coaching and performance management for 68 Technical Leads and creating strong career pathways for developers across the portfolio.</li><li>
Enhance engineering standards and ways of working: (e.g., SDLC, coding standards, branching/release strategy, security and quality gates), ensuring consistent delivery across multiple teams and suppliers.</li><li>
Provide leadership across the portfolio SLT: Influencing investment decisions, and ensuring development capability aligns to scheme priorities and wider organisational objectives.</li><li>
Operational planning: Understand team strengths and gaps, allocate resources to projects, support prioritisation/scheduling, and manage dependencies across products and delivery streams.</li><li>
Supporting supplier relationship management: Contributing to contract management, assuring quality of partner delivery, and embedding agreed standards and governance.</li><li>
Drive continuous improvement through actionable metrics and feedback loops (e.g., DORA, defect trends, lead time, deployment frequency, service health), using insight to remove bottlenecks and raise performance.</li><li>
Support effective delivery governance by working closely with Product, Delivery, Architecture, Security and Service Management teams to manage risk, assure outcomes, and communicate progress and issues clearly to senior non-technical stakeholders.</li><li>
Lead the strategic adoption of AI-enabled engineering: Working closely with our Innovation lead to define where AI tooling adds value, establish safe/approved usage patterns, upskill teams, and evolve ways of working to improve developer productivity and quality (e.g., assisted coding, test generation, documentation, code review support)</li><li>
Build and sustain a healthy engineering culture that supports inclusion, wellbeing, knowledge sharing and high performance, including contributing to hiring, onboarding, and succession planning for critical roles.</li></ul><p>
Key Outputs and Deliverables</p><ul><li>
A clear, communicated development practice strategy and operating model, including standards, governance and ways of working.</li><li>
Improved consistency and quality across teams evidenced by measurable engineering metrics (e.g., lead time, deployment frequency, defect escape rate, incident trends, velocity, burndown).</li><li>
A high-performing leadership layer across development, with strong Technical Leads, clear expectations, effective 1:1s, feedback, performance management and development plans.</li><li>
Effective resource planning and allocation across priority schemes and products, with transparent capacity, skills coverage, and mitigation plans for gaps.</li><li>
An agreed AI-enabled engineering roadmap (tools, guardrails, training, and adoption measures) that demonstrably improves developer experience, productivity, and quality.</li><li>
Trusted relationships with senior stakeholders, with clear, timely communication of delivery health, risks, and trade-offs, and evidence of issues being addressed at pace.</li></ul><p>
Key Stakeholder Relationships</p><p>
Internal</p><p>
Deputy Directors, Technical leads, other members of the Digital Delivery portfolio, Corporate services technical resources.</p><p>
External<br>
<br>
Scheme participants and system users, energy suppliers, DESNZ, third-party software development partners, vendors, consultancies and any other relevant stakeholders.</p></div></div><p></p><div><h3 class="jobSectionHeader"><b><br>
Person specification</b></h3><div><p><b>
Essential Criteria</b></p><ul><li>
Significant people leadership experience, leading software development teams through other leaders (e.g., Engineering Managers/Tech Leads), with a strong track record of coaching, performance management and building high-performing, supportive cultures. <b>(Lead)</b>.</li><li>
Evidence of driving technology change and adoption (for example, introducing new tooling, automation or AI assisted engineering practices) with appropriate governance, learning and measurable benefits.</li><li>
Proven ability to set and embed engineering standards and improve consistency across multiple teams (including quality, security, testing and release practices).</li><li>
Demonstrable experience of operational leadership in a technology function, including prioritisation, capacity/resource planning, dependency management and working across multi-disciplinary teams.</li><li>
Experience working with partners/suppliers (e.g., cosourcing, consultancies) and contributing to contract and performance management to assure quality outcomes.</li></ul></div></div><div><h3 class="jobSectionHeader"><b>
Behaviours</b></h3>
<div><p>We'll assess you against these behaviours during the selection process:</p>
<ul><li>Seeing the Big Picture</li>
<li>Leadership</li>
<li>Delivering at Pace</li>
</ul></div></div><div><h2 class="jobSectionHeader"><b>Benefits</b></h2></div><div><div>
Alongside your salary of &pound;63,443, OFGEM contributes &pound;18,379 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .</div></div><div><div>
Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about</div></div><div><h2 class="jobSectionHeader"><b>
Things you need to know</b></h2></div><div><h3 class="jobSectionHeader"><b>
Artificial intelligence</b></h3><div>
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.</div></div><div><h3 class="jobSectionHeader"><b>
Selection process details</b></h3><div><div>
This vacancy is using Success Profiles , and will assess your Behaviours and Experience.</div></div><div><div><p>
When you press the Apply now button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.
</p><p>You will then be asked to provide a 1250 word personal statement evidencing how you meet the essential skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile. In the event of receiving a large number of applications, an initial sift may take place on just the <b>lead criteria</b> indicated in the essential criteria.
</p><p><i>The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by</i><i> [</i><i>https://www.cifas.org.uk/fpn</i><i>].</i></p><p><i>
At Ofgem, we expect our staff to carry out their roles with honesty, fairness and openness. They should follow the Civil Service code and be free from any influence or bias. We are committed to making sure interests are recognised, declared and managed appropriately so that we can fulfil our duties as an energy regulator. Our </i><i>Conflicts of Interest policy</i><i> outlines the types of interests Ofgem staff must declare before onboarding, and the rules they must follow throughout employment so that we can clearly demonstrate that our decisions are not influenced by private interests.</i></p><br>
<p></p>
Feedback will only be provided if you attend an interview or assessment.</div></div></div><div><h3 class="jobSectionHeader"><b>
Security</b></h3><div><div>
Successful candidates must undergo a basic (or equivalent) criminal record check.</div></div><div><div>
People working with government assets must complete baseline personnel security standard (opens in new window) checks.</div></div></div><div><h3 class="jobSectionHeader"><b>
Nationality requirements</b></h3><div><div>
<p>This job is broadly open to the following groups:</p>
<ul><li>UK nationals</li>
<li>nationals of the Republic of Ireland</li>
<li>nationals of Commonwealth countries who have the right to work in the UK</li>
<li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li>
<li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li>
<li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li>
<li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li>
</ul>Further information on nationality requirements
</div></div></div><div><h3 class="jobSectionHeader"><b>Working for the Civil Service</b></h3><div><div>
The Civil Service Code sets out the standards of behaviour expected of civil servants.<br>
<br>
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .</div></div><div><div>
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.</div></div><div><div>
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.</div></div></div><div><h3 class="jobSectionHeader"><b>
Diversity and Inclusion</b></h3><div>
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .</div></div><div><h2 class="jobSectionHeader"><b>
Apply and further information</b></h2></div><div><div>
This vacancy is part of the Great Place to Work for Veterans initiative.</div></div><div><div>
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).</div></div><div><div>
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.</div></div><div><h3 class="jobSectionHeader"><b>
Contact point for applicants</b></h3><div><h4 class="jobSectionHeader"><b>
Job contact :
</b></h4><ul><li>Name : Natasha Davies</li><li>
Email : recruitment@ofgem.gov.uk</li></ul><h4 class="jobSectionHeader"><b>
Recruitment team</b></h4><ul><li>
Email : recruitment@ofgem.gov.uk</li></ul></div></div><div><h3 class="jobSectionHeader"><b>
Further information</b></h3><div><div>
Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles.
<br>
<br>
In the first instance, you should raise the matter directly via recruitment@ofgem.gov.uk. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.</div></div></div></div></div><p></p>

Head of Development Digital Delivery

JPMorganChase

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 We're looking for a hands-on AI engineer ready to take their career to new heights. Join the ranks of top talent at one of the world's most influential companies.
 <br/>
 <br/>
 As an Applied AI ML Lead - Vice President at JPMorgan Chase within the International Private Bank (IPB) Technology Artificial Intelligence and Machine Learning (AIML) Team, you provide deep engineering expertise and work across agile teams to enhance, build, and deliver trusted market-leading AI products in a secure, stable, and scalable way. You will translate business problems into agentic AI and machine learning solutions, taking models from concept through to production-grade services with measurable client and advisor impact.
 <br/>
 <br/>
 You will be responsible to the Head of AIML in IPB Tech for the end-to-end design, build, and production delivery of priority IPB AI/ML use cases, with particular focus on agentic AI applications, generative AI guardrails, and production ML supporting advisor and client journeys.
 <br/>
 <br/>
 <strong>
  Job Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Owns end-to-end delivery of priority IPB AI/ML use cases, from problem framing and business case through to deployed, monitored production services with measurable advisor and client impact
  </li>
  <li>
   Leads the engineering build of agentic AI and LLM-powered products serving IPB advisors and clients across the globe.
  </li>
  <li>
   Sets the engineering quality bar for the team's AI products through code reviews, technical design, and pairing with peers and junior engineers
  </li>
  <li>
   Establishes and operates Responsible AI controls in production (guardrails, evaluation frameworks, observability, and model risk controls) to firm-wide standards
  </li>
  <li>
   Acts as a primary technical partner to IPB business stakeholders, surfacing new AI/ML opportunities and shaping them into funded workstreams
  </li>
  <li>
   Represents the AIML team in firm-wide AI/ML governance and engineering forums; ensures cross-border, regulatory, and data-privacy considerations are reflected in solution design
  </li>
  <li>
   Contributes to the team's GenAI education programme through training content, knowledge-sharing sessions, and mentoring of junior engineers and interns
  </li>
  <li>
   Champions the firm's culture of diversity, Opportunity, inclusion, and respect
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Qualifications, Capabilities, And Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Formal training or certification in software engineering concepts and expert applied experience
  </li>
  <li>
   Advanced proficiency in Python and modern software engineering practices (testing, design patterns, code review, version control)
  </li>
  <li>
   Fluent with AI coding tools (e.g., Claude Code, GitHub Copilot) as a core part of day-to-day software development, with the judgement to know when to lean on them and when not to
  </li>
  <li>
   Hands-on experience building, evaluating, and deploying machine learning models into production
  </li>
  <li>
   Practical experience with Large Language Models, including prompt engineering, RAG, fine-tuning, agentic frameworks, skills.
  </li>
  <li>
   Demonstrated experience delivering system design, application development, testing, and operational stability for ML or data-intensive systems
  </li>
  <li>
   Strong communication skills with confidence engaging senior business stakeholders and translating technical concepts for non-technical audiences
  </li>
  <li>
   Experience applying new methods to determine solutions for complex technology problems across multiple technical disciplines
  </li>
  <li>
   MSc in Computer Science, Data Science, Engineering, or a related quantitative field
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications, Capabilities, And Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Postgraduate-level qualification in data science, artificial intelligence, or machine learning
  </li>
  <li>
   Practical experience with CI/CD, containerization, and cloud-native deployment patterns
  </li>
  <li>
   Experience within financial services technology, particularly wealth, private banking, or asset management
  </li>
  <li>
   Experience with Databricks, Kubernetes, or comparable ML / cloud platforms
  </li>
  <li>
   Experience designing or contributing to AI governance, model validation, or guardrail frameworks
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  ABOUT US
  <br/>
  <br/>
 </strong>
 J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
 <br/>
 <br/>
 We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
 <br/>
 <br/>
 <strong>
  About The Team
  <br/>
  <br/>
 </strong>
 J.P. Morgan Asset &amp; Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
</div>


Applied AI ML Lead- Agentic AI & Python

Capgemini

<div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>About Capgemini</b></h2>
</div><div><p>At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>Your Role</b></h2>
</div><div><p>As a Service Management Consultant at Capgemini Invent, you will join our Cloud Advisory capability, part of the wider Business Technology unit. Our Cloud Advisory team inspires, leads, and supports organisations in adopting Cloud to drive new business models, accelerate growth, ensure regulatory compliance, and reduce carbon footprint.
<br>
<br>
You will deliver value-driven Service Management capabilities that unlock the potential of ITSM platforms and optimise IT processes. Your work will enable cloud adoption, acceleration, and innovation through ITSM transformation and operating model design. This will include:</p><br>
<div><br>
<ul><li>Service Management Transformation: Lead the design and delivery of enhanced service management capabilities, processes, and operating models aligned to ITIL v4, DevOps, and Agile, driving innovation, agility, service quality, and cost optimisation.
</li><li>Modernisation &amp; Integration: Guide clients through holistic service framework evolution across governance, skills, culture, tooling, and organisation. Apply SIAM methodology and Lean principles to optimise multi-vendor environments and maximise ITSM tool investments for cloud integration.
</li><li>Cloud Transition Strategy: Define actionable roadmaps and transitional states to support migration from on-premise to hybrid and multi-cloud environments, enabling scalable and resilient service models.
</li><li>Automation &amp; AI Enablement: Champion an AI-first mindset by embedding automation into service management designs, tooling, and processes to deliver measurable business value and operational efficiencies.<br>
</li></ul><br>
</div><p>As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:</p>
<ul><li>Business Development &ndash; Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.
</li><li>Internal contribution &ndash; Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events &amp; activities), offering development.
</li><li>Learning &amp; development &ndash; Training to support your career development and the skills demand within the company, certifications etc.</li></ul>
</div></div><div><div><h2 class="jobSectionHeader"><b>Your Profile</b></h2>
</div><div><ul><li>Currently working in a Consulting firm, and/or in industry but having a service management background. Proven ability to be successful in a matrixed organisation, and to enlist support from peers in selling and delivering consulting solutions.</li>
<li>Practical delivery experience implementing Service Management frameworks aligned to ITIL V4, optimising ITSM tooling, defining operating models, and driving IT and business automation.</li>
<li>Comfortable in client-facing roles with expertise in business case generation, commercial processes and business development</li>
<li>Proven track record of successfully delivering engagements and building trusted relationships internally and externally</li>
<li>Practical experience managing and implementing cloud centres of excellence, ITIL frameworks, SIAM models, Operating Models, AI optimisation and understand hybrid/multi-cloud environments, DevOps, CI/CD, Lean and Agile Methodology.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>What You'll Love About Working Here</b></h2>
</div><div><ul><li>Client engagements give you the opportunity to work with our leadership and experienced consulting management, where you can learn from them, challenge them and accelerate your hands-on experience, delivery capability and industry insights.</li>
<li>You&rsquo;ll learn how we write compelling client propositions, structure and lead high-profile transformation, and gain hands-on exposure to leading technologies, often taking an idea from a concept to a vision, to strategy and then execution</li>
<li>Our consultants are formally trained from industry experts on management consulting and client delivery.</li>
<li>We provide a host of opportunities for learning and certification through internal and partner led programmes from AWS, Google, ServiceNow and Microsoft.</li>
<li>Les Fontaines: Capgemini Invent has a unique training environment just outside of Paris, where we can immerse ourselves in thought-leadership, share knowledge and build capabilities which will help us and our clients to succeed.</li>
<li>We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients.</li>
<li>There are many opportunities like monthly team drinks to connect face-to-face with the wider team over a few drinks in the city. There are regular leadership connect sessions that will give you a different, more relaxed setting to meet up in the office to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Need to Know</b></h2>
</div><div><p>At Capgemini we don&rsquo;t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work.
<br>
We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.
<br>
Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained &lsquo;Mental Health Champions&rsquo; across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>CSR</b></h2>
</div><div><p>We&rsquo;re also focused on using tech to have a positive social impact. So, we&rsquo;re working to reduce our own carbon footprint and improve everyone&rsquo;s access to a digital world. It&rsquo;s something we&rsquo;re really serious about. In fact, we were even named as one of the world&rsquo;s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you&rsquo;ll join a team that does the right thing.</p>
<p>Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.</p>
<p>We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>About Capgemini</b></h2>
</div><div><p>Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of &euro;22.5 billion.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>We're a Disability Confident Employer</b></h2>
</div><div><p>Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government&rsquo;s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:</p><br>
<div><br>
<ul><li>Declare they have a disability, and
</li><li>Meet the minimum essential criteria for the role.
</li></ul></div><p>Please opt in during the application process.</p></div></div></div></div></div></div></div>

Service Management - Consultant

<div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>CAPGEMINI INVENT</b></h2>
</div><div><p>At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>YOUR ROLE</b></h2>
</div><div><p>This is a high impact role in the Cloud Advisory capability unit contributing to our leadership in cloud transformation across our clients in different industry sectors.</p><br>
<p><br>
As a Consultant/Senior Consultant &ndash; Cloud Operating Model Transformation, you will support clients in designing, assessing and evolving cloud operating models that are automation-first and AI-ready. You will work hands-on across technology, service management and organisational change to help clients realise tangible business outcomes from cloud adoption, with a particular focus on how GenAI, agentic workflows and intelligent automation are reshaping how organisations operate in the cloud.<br>
</p><p><br>
Key responsibilities include:
</p><ul><li>Cloud Transformation Advisory: Advise clients on the operational and organisational impacts of cloud transformation and help develop digitally enabled business models underpinned by cloud and data-driven, AI-ready operating models.</li></ul>
<ul><li>Assessments and Audits: Conduct assessments and audits of existing cloud operating models to identify areas for improvement through standardisation, automation, improved data flows and readiness for AI-enabled operations, and translate findings into the design of future-state operating models, service management processes and organisational structures that are standardisation-led, automation-first and AI-ready.</li></ul>
<ul><li>Future State Design &amp; Operating Model Definition: Design target cloud operating models, service management frameworks, and organisational structures that reflect the client&rsquo;s strategic ambitions and cloud maturity. Define future-state processes across service delivery, governance and operational workflows ensuring designs are practical, measurable and aligned to automation-first and AI-ready principles.</li></ul>
<ul><li>Monitoring and Evaluation: Monitor and evaluate the effectiveness and maturity of cloud operating model transformations, using operational metrics, serviced data and insights to recommend improvements. Support the introduction of intelligent monitoring, service analytics and AIOps-aligned practices where appropriate.</li></ul>
<ul><li>Deliver Business Outcomes: Use skills in strategy development, service management, agile delivery, DevOps, business process mapping and organisational design to deliver digitally enabled business outcomes. Support the enabling of automation, intelligent workflows and AI-assisted operations as part of broader cloud transformation initiatives.</li></ul>
<ul><li>Collaborative Innovation: Work at all organisational levels to innovate, design, and implement cloud transformations, contributing to the growth and success of the consulting practice.</li></ul>
<ul><li>GenAI &amp; Agentic Operations Advisory: Advise clients on the practical application of large language models, copilot tooling and agentic AI within cloud operating models, including use cases in service management automation, intelligent triage, and AI-assisted decision-making.</li></ul>
<ul><li>AI Governance &amp; Responsible Adoption: Support clients in understanding AI governance considerations, including data quality and transparency.</li></ul>
<p>As part of your role, you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:</p><br>
<div><br>
<ul><li>Business Development &ndash; Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.
</li></ul></div><ul><li>Internal contribution &ndash; Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events &amp; activities), offering development.</li></ul>
<ul><li>Learning &amp; development &ndash; Training to support your career development and the skills demand within the company, certifications etc.</li></ul>
</div></div><div><div><h2 class="jobSectionHeader"><b>YOUR PROFILE</b></h2>
</div><div><p>You&rsquo;ll bring experience in transforming businesses through technology and re-defining the way clients operate. Comfortable at working in a technology-driven environment, you will bring proven skills and experience in some of the following areas:</p>
<ul><li>Practical experience with ITIL V4 and/or V5 best practices and frameworks, including Incident, Change Management, Problem Management, and Service Desk operations with an interest in how these processes evolve through automation and AI-enabled tooling.</li></ul>
<ul><li>ITIL V4 and/or V5 Foundation or higher-level certification demonstrating formal training and understanding of ITIL processes will be highly valued.</li></ul>
<ul><li>Hands-on familiarity with GenAI tooling and platforms and an understanding of how these integrate into cloud operating models and ITSM workflows.</li></ul>
<ul><li>Experience of strong interest in agentic AI patterns and how autonomous agents are beginning to reshape IT operations and service delivery.</li></ul>
<ul><li>Experience with DevOps principles and practices, including continuous integration (CI), continuous deployment (CD), automated testing, infrastructure as code (IaC), and modern delivery pipelines.</li></ul>
<ul><li>Well versed with managing and architecting solutions on major cloud platforms such as AWS, Azure, or Google Cloud, including services like compute, storage, networking, and security.</li></ul>
<ul><li>Knowledge of cloud security best practices and compliance requirements, ensuring that cloud environments and automated services are secure, resilient, and adhere to industry standards and regulations.</li></ul>
<ul><li>Currently working in a major Consulting firm, and/or in industry but having a Consulting background.</li></ul>
<ul><li>Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions.</li></ul>
<ul><li>Experience of proposition building and delivery.</li></ul>
<ul><li>Demonstrated curiosity and continuous learning in the AI space, whether through certifications, personal projects, published thinking, or active contribution to AI-related communities or internal practice development.</li></ul>
<ul><li>Business development &ndash; Utilising a combination of the organisation&rsquo;s broader pre-existing relationships, company relationships and your own network.</li></ul>
</div></div><div><div><h2 class="jobSectionHeader"><b>WHAT YOU'LL LOVE ABOUT WORKING HERE</b></h2>
</div><div><ul><li>Client engagements give you the opportunity to work with our leadership and experienced consulting management, where you can learn from them, challenge them and accelerate your hands-on experience, delivery capability and industry insights.</li>
<li>You&rsquo;ll learn how we write compelling client propositions, structure and lead high-profile transformation, and gain hands-on exposure to leading technologies, often taking an idea from a concept to a vision, to strategy and then execution</li>
<li>Our consultants are formally trained from industry experts on management consulting and client delivery.</li>
<li>We provide a host of opportunities for learning and certification through internal and partner led programmes from AWS, Google, ServiceNow and Microsoft.</li>
<li>Les Fontaines: Capgemini Invent has a unique training environment just outside of Paris, where we can immerse ourselves in thought-leadership, share knowledge and build capabilities which will help us and our clients to succeed.</li>
<li>We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients.</li>
<li>There are many opportunities like monthly team drinks to connect face-to-face with the wider team over a few drinks in the city. There are regular leadership connect sessions that will give you a different, more relaxed setting to meet up in the office to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>NEED TO KNOW</b></h2>
</div><div><p>At Capgemini we don&rsquo;t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work.
<br>
We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.
<br>
Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained &lsquo;Mental Health Champions&rsquo; across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>ABOUT CAPGEMINI</b></h2>
</div><div><p>Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of &euro;22.5 billion.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>WE'RE A DISABILITY CONFIDENT EMPLOYER</b></h2>
</div><div><p>Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government&rsquo;s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:</p><br>
<div><br>
<ul><li>Declare they have a disability, and
</li><li>Meet the minimum essential criteria for the role.
</li></ul></div><p>Please opt in during the application process.</p></div></div></div></div></div></div></div>

AI Platform & Site Reliability Engineering Consultant/Senior Consultant - Cloud Operating Model

<div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>About Capgemini</b></h2>
</div><div><p>Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of &euro;22.5 billion.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>About Capgemini</b></h2>
</div><div><p>At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>Your Role</b></h2>
</div><div><p>As a Service Senior Consultant at Capgemini Invent, you will join our Cloud Advisory capability, part of the wider Business Technology unit. Our Cloud Advisory team inspires, leads, and supports organisations in adopting Cloud to drive new business models, accelerate growth, ensure regulatory compliance, and reduce carbon footprint.</p>
<p>Service Management Transformation: Lead the design and delivery of enhanced service management capabilities, processes, and operating models aligned to ITIL v4, DevOps, and Agile, driving innovation, agility, service quality, and cost optimisation.</p>
<ul><li>Modernisation &amp; Integration: Guide clients through holistic service framework evolution across governance, skills, culture, tooling, and organisation. Apply SIAM methodology and Lean principles to optimise multi-vendor environments and maximise ITSM tool investments for cloud integration.</li>
<li>Cloud Transition Strategy: Define actionable roadmaps and transitional states to support migration from on-premise to hybrid and multi-cloud environments, enabling scalable and resilient service models.</li>
<li>Automation &amp; AI Enablement: Champion an AI-first mindset by embedding automation into service management designs, tooling, and processes to deliver measurable business value and operational efficiencies.</li>
<li>Consulting Leadership &amp; Growth: Contribute to practice development, lead sustainable transformations, and support business development.</li>
</ul><p>As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:</p>
<p><b>Business Development </b>&ndash; Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.
<br>
<b>Internal contribution</b> &ndash; Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events &amp; activities), offering development.
<br>
<b>Learning &amp; development</b> &ndash; Training to support your career development and the skills demand within the company, certifications etc.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>Your Profile</b></h2>
</div><div><ul><li>Practical experience designing and implementing Service Management frameworks aligned to ITIL V4, optimising ITSM tooling, defining operating models, and driving IT and business automation.
</li><li>Comfortable in client-facing roles with expertise in business case generation, commercial processes and business development.
</li><li>Proven track record of successfully delivering and leading advisory engagements, managing teams, building trusted relationships internally and externally, and influencing skills to support sales generation.
</li><li>Practical experience managing and implementing cloud centres of excellence, ITIL frameworks, SIAM models, Operating Models, AI optimisation and understand hybrid/multi-cloud environments, DevOps, CI/CD, Lean and Agile Methodology.</li></ul>
<div>The following are advantageous:
<br>
<ul><li>Currently working in a Consulting firm, and/or in industry but having a service management background. Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions.
</li><li>Experience of proposition building and delivery.
</li><li>Business development &ndash; utilising a combination of the organisation&rsquo;s broader pre-existing relationships, company relationships and your own network.</li></ul></div>
</div></div><div><div><h2 class="jobSectionHeader"><b>What You'll Love About Working Here</b></h2>
</div><div><ul><li>Client engagements give you the opportunity to work with our leadership and experienced consulting management, where you can learn from them, challenge them and accelerate your hands-on experience, delivery capability and industry insights.
</li><li>You&rsquo;ll learn how we write compelling client propositions, structure and lead high-profile transformation, and gain hands-on exposure to leading technologies, often taking an idea from a concept to a vision, to strategy and then execution
</li><li>Our consultants are formally trained from industry experts on management consulting and client delivery.
</li><li>We provide a host of opportunities for learning and certification through internal and partner led programmes from AWS, Google, ServiceNow and Microsoft.
</li><li>Les Fontaines: Capgemini Invent has a unique training environment just outside of Paris, where we can immerse ourselves in thought-leadership, share knowledge and build capabilities which will help us and our clients to succeed.
</li><li>We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients.
</li><li>There are many opportunities like monthly team drinks to connect face-to-face with the wider team over a few drinks in the city. There are regular leadership connect sessions that will give you a different, more relaxed setting to meet up in the office to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new.</li></ul>
</div></div><div><div><h2 class="jobSectionHeader"><b>What You Need to Know</b></h2>
</div><div><p>At Capgemini we don&rsquo;t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work.
<br>
We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.
<br>
Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained &lsquo;Mental Health Champions&rsquo; across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>CSR</b></h2>
</div><div><p>At Capgemini we don&rsquo;t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work.
<br>
We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.
<br>
Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained &lsquo;Mental Health Champions&rsquo; across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>We're a Disability Confident Employer</b></h2>
</div><div><p>Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government&rsquo;s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:</p><br>
<div><br>
<ul><li>Declare they have a disability, and
</li><li>Meet the minimum essential criteria for the role.
</li></ul></div><p>Please opt in during the application process.</p></div></div></div></div></div></div></div>

Service Management - Senior Consultant

The Scottish Government

<div><p>Social Security Scotland is seeking a Senior Technical (Cloud) Architect to join our Cloud Architecture team and play a key role in designing, delivering and evolving our cloud-hosted platforms. Working within a cloud-first environment, primarily on AWS, you will provide architectural leadership to ensure services are secure, resilient, scaleable and cost-effective for both internal users and citizens across Scotland.
</p><p>This is an exciting opportunity to influence a modern, cloud-native platform from an early stage, working closely with technical specialists and delivery teams to shape greenfield solutions, drive continuous improvement, and support the future growth of critical public services.
</p><p>You will be responsible for defining and assuring cloud infrastructure architectures across AWS, including containerised platforms running on Amazon EKS. Providing technical leadership and design assurance, you will ensure solutions align with organisational standards and best practice, while supporting strategic technology roadmaps, cloud security, resilience and platform engineering initiatives.
<br>
<br>
As a Senior Technical (Cloud) Architect, you will design and assure digital solutions, translating complex business and technical requirements into effective, governed architectures. You will provide technical leadership, design guidance and reusable patterns, identifying opportunities to leverage common platforms, components and services.
</p><p>Working across a range of architecture domains and technologies, you will collaborate with multidisciplinary teams and communicate effectively with both technical and non-technical stakeholders. You will also work closely with specialist architecture domains, engineering, cyber security and delivery managers to ensure solutions are secure, scalable, resilient and aligned to organisational standards and strategic objectives.</p></div>
<br><div><p><b>Success Profiles
</b><br>
We use an assessment framework called &lsquo;Success Profiles&rsquo; which lists the elements we test and provides detailed descriptions of each. Find out more about the framework here .
<br>
<br>
For this post, the following Success Profile elements will be assessed:
</p><p><b>Experience
</b></p><div><ul><li>Demonstrable technical leadership experience, providing architectural direction and expertise on large-scale projects or complex programmes, fostering technical excellence, innovation and effective decision-making.
</li></ul><ul><li>Experience designing complex cloud-based solutions, balancing business requirements, security, performance, resilience, cost and delivery constraints to achieve successful outcomes.
</li></ul>Strong technical expertise in AWS cloud infrastructure and platforms, including the design, implementation and management of AWS services, Amazon EKS and associated infrastructure technologies.<br>
<ul><li>
</li></ul></div><p><br>
<b>Behaviours
</b></p>Communicating and Influencing (Level 4)<br>
<ul><li>
</li></ul><p><br>
You can find out more about Success Profiles Behaviours here
<br>
<br>
<b>Technical / Professional Skills
</b><br>
This role is aligned to <b>Senior Technical Architect </b>within the Government Digital and Data Profession.
</p><p>These skills will be tested during the Technical Assessment if you are successful at sift stage. They will not be assessed at application stage. Please review the following to understand the skill expectations: Technical architect - Government Digital and Data Profession Capability Framework
</p><p><b>How to Apply
</b><br>
Apply online, <b>you must provide a CV and Supporting Statement </b>(of no more than <b>750 words </b>) which provides evidence of how you meet the Experience and Behaviours listed in the Success Profiles above.
<br>
<br>
Artificial Intelligence (AI) tools can be used to support your application, but all statements and examples provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, and presented as your own) applications will be withdrawn and internal candidates may be subject to disciplinary action.
<br>
<br>
Please see our candidate guidance for more information on acceptable and unacceptable uses of AI in recruitment
</p><p>An initial sift may be completed using the CV and Supporting Statement against the first Experience criteria. Candidates who pass the initial sift will have their applications fully assessed.
<br>
<br>
There may be a telephone interview prior to the final interview stage.
</p><p>Successful candidates will be invited to an interview which will assess the Experience and Behaviours, and a technical assessment comprising a short presentation which will assess the Technical Skills.
</p><p>Full details of the interview and assessment process will be shared with shortlisted candidates once the sift has been completed.
</p><p>We aim to provide feedback on request. However, where a large number of applications are received, it may not be possible to give feedback to candidates who are not invited to interview or assessment. Feedback will be available on request to all candidates who attend an interview or assessment.
</p><p><b>Expected Timeline </b><b>(subject to change)
</b><br>
Sift - w/c 7 th September
<br>
Interview &ndash; w/c 28 th September
<br>
Location - In Person in either Dundee or Glasgow
<br>
<br>
<b>Reserve List
</b><br>
In the event that there are more successful candidates than posts available, a reserve list will be kept for up to 12 months.
<br>
<br>
<b>About Us
</b><br>
Social Security Scotland is an Executive Agency of the Scottish Government. Our benefits help people from all walks of life in Scotland. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles. We are committed to recruiting a diverse workforce that is representative of the clients we serve. Find more about us here.
<br>
<br>
We offer a supportive and inclusive working environment along with a wide range of employee benefits.
</p><p>As part of the UK Civil Service , we uphold the Civil Service Nationality Rules .
<br>
<br>
<b>GDD Pay Supplement
</b><br>
This post is part of the Government Digital and Data (GDD) profession and currently attracts a &pound;4,000 annual GDD pay supplement, which is paid monthly. Pay supplements are reviewed regularly.
<br>
<br>
<b>Working Pattern
</b><br>
Our standard hours are 35 hours per week and we offer a range of flexible working options, depending on the needs of the role. We embrace a hybrid working style where all colleagues will spend time in either our Glasgow or Dundee offices. There is an expectation of a minimum 2 days per week in your assigned location, which will be either Glasgow or Dundee. If you have specific questions about the role you are applying for, please contact us.
</p><p><b>Security Checks
</b><br>
Successful candidates must complete the Baseline Personnel Security Standard (BPSS), before they can be appointed. BPSS is comprised of four main pre-employment checks &ndash; Identity, Right to work, Employment History and a Criminal Record check (unspent convictions).
<br>
<br>
You can find out more about BPSS on the UK Government website , or read about the different levels of security checks in our Candidate Guide .
</p><p><b>Equality Statement
</b><br>
Social Security Scotland are committed to equality and inclusion, and we aim to recruit a diverse workforce that reflects the population of our nation.
<br>
<br>
Social Security Scotland are a Disability Confident Employer. We will consider and implement any reasonable adjustments you may require throughout the recruitment process and during the course of your employment, should you be successful in securing a post. If you feel you may require assistance with any part of our recruitment process, please contact us at Recruitment@socialsecurity.gov.scot
<br>
<br>
Find out more about our commitment to diversity and how we offer and support recruitment adjustments for anyone who needs them.
<br>
<br>
<b>Right to Work in the UK
</b><br>
Social Security Scotland is an approved sponsor under the UK Visa and Immigration (UKVI) Skilled Worker route. Please note that UK immigration guidance, including skill and salary thresholds and eligible occupations, is reviewed regularly and subject to change. If you require visa sponsorship, you should check the latest criteria to confirm whether this role meets current requirements before applying. You can find further advice at Skilled Worker visa: Overview - GOV.UK
<br>
<br>
<b>Further Information
</b><br>
Social Security Scotland&rsquo;s recruitment processes are underpinned by the recruitment principles of the Civil Service Commissioner, which outline that selection for appointment be made on merit on the basis of fair and open competition - Recruitment - Civil Service Commission
<br>
<br>
If you feel at any time your application has not been treated in accordance with the values in the Civil Service Code and/or if you feel the recruitment has been conducted in such a way that conflicts with the Civil Service Commissioner&rsquo;s Recruitment Principles, you can make a complaint, by contacting Social Security Scotland at recruitment@socialsecurity.gov.scot in the first instance. If you are not satisfied with the response you receive you can contact the Civil Service Commissioner.
<br>
<br>
The successful candidate will be expected to remain in post for a minimum of 3 years unless successful in gaining promotion to a higher Band or Grade.
<br>
<br>
Find out more about our organisation, what we offer staff members and how to apply on our Careers Website.
<br>
<br>
Read our Candidate Guide for further information on our recruitment and application processes.
<br>
<br>
If you experience any difficulties accessing our website or completing the online application form, please contact the Resourcing Team via recruitment@socialsecurity.gov.scot
<br>
<br>
<b>Apply before 23:55 on 8th September 2026
</b><br>
<br>
Contact Name - Resourcing Team
</p><p>Contact email &ndash; Recruitment@socialsecurity.gov.scot</p></div>
<br><div><p><b>Responsibilities
</b></p><ul><li>Present recommendations for technologies and improvements that support business and project objectives, based on analysis of requirements and system needs.
</li><li>Evaluate implemented solutions, identifying lessons learned, best practice and opportunities for continuous improvement.
</li><li>Contribute to architecture governance activities, promoting the adoption of architectural standards, best practice and effective ways of working.
</li><li>Contribute to the development of technical strategy and roadmaps within your area of expertise.
</li><li>Lead and assure AWS cloud architectures, including container-based platforms hosted on Amazon EKS, ensuring alignment with security, resilience, performance and cost optimisation requirements.
</li><li>Own and evolve the technical roadmap for services within a defined domain.
</li><li>Develop and maintain technical designs for the integration and implementation of technology solutions, working collaboratively across Government Digital and Data (GDD) and business teams.
</li><li>Ensure designs meet security, operational, resilience and performance requirements.
</li><li>Act as a Subject Matter Expert, understanding wider departmental, organisational and cross-government strategies to ensure recommendations and designs are aligned.
</li><li>Own one or more digital components, ensuring solutions align with broader architectural designs and strategic direction.
</li><li>Define cloud integration approaches, including APIs, event-driven services, identity integration and secure connectivity between cloud and enterprise platforms.</li></ul></div>

Senior Technical (Cloud) Architect

NatWest Group

<div><p>Closing date for applications: 02/09/2026</p>
<div>
<div><p>Location Glasgow, United Kingdom</p>
</div><div><p>Job typePermanent | Contract typeFull Time</p>
</div><div><div><p>Mostly Remote</p>
<p></p><div><div><p>You&rsquo;ll spend most of your time at home, working with your team digitally. You&rsquo;ll come into an office or hub at least twice a month to collaborate with your colleagues.</p>
</div></div></div></div><div><div><p>Managerial / Technical Lead</p>
<p></p><div><div><p>This is a general indication and doesn&rsquo;t always reflect day-to-day responsibilities. Check the job description for full details.</p>
</div></div></div></div></div><p>#R-00283247</p><br>
<div></div>
<p></p><div>
</div><div><div><div><h2 class="jobSectionHeader"><b>Join our digital revolution in NatWest Digital X</b></h2>
<p>In everything we do, we work to one aim. To make digital experiences which are effortless and secure.</p>
<p>So we organise ourselves around three principles: engineer, protect, and operate. We engineer simple solutions, we protect our customers, and we operate smarter.</p>
</div></div><div></div><div><h2 class="jobSectionHeader"><b>Job description</b></h2>
<p>This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.</p>
<p></p><div><p>Join us as a DevOps Engineer, Network Automation</p>
<p></p><ul><li>We&rsquo;re looking for a DevOps Engineer to join our Network Automation team, helping design, build and operate automation capabilities that make network and infrastructure services faster, safer and more reliable</li>
<li>You&rsquo;ll work across automation, infrastructure-as-code and network-as-code practices, supporting secure, compliant and auditable change within a highly regulated financial services environment</li>
<li>This is your opportunity to deepen your expertise across modern automation, cloud-native platforms and AI-enabled engineering while working on business-critical infrastructure</li>
</ul><p></p><h2 class="jobSectionHeader"><b>What you'll do</b></h2>
<p></p><p>As a DevOps Engineer, you&rsquo;ll help develop and enhance automation patterns, pipelines and tools that support network and infrastructure services from concept through to operational support. Working closely with engineers, platform teams and service owners, you&rsquo;ll build reusable automation, improve delivery efficiency and embed DevOps best practice across the engineering lifecycle.</p>
<p></p><p>You&rsquo;ll also be:</p>
<p></p><ul><li>Designing, building and maintaining network and infrastructure automation using modern DevOps practices</li>
<li>Delivering automation through code-based CI/CD pipelines, with GitLab experience helping you hit the ground running</li>
<li>Applying infrastructure-as-code and network-as-code principles to create repeatable, controlled and auditable delivery patterns</li>
<li>Embedding security, compliance and risk controls into automation and pipeline design</li>
<li>Supporting automated change, incident and operational workflows, including ServiceNow integration where appropriate</li>
<li>Working with container platforms such as OpenShift or Kubernetes to support automation services and workloads</li>
<li>Exploring practical uses of AI-enabled tooling and workflows to improve operational efficiency, engineering productivity and service reliability</li>
</ul><p></p><h2 class="jobSectionHeader"><b>The skills you'll need</b></h2>
<p></p><p>We&rsquo;re looking for someone with hands-on engineering experience, a strong automation mindset and a solid understanding of enterprise networking. You&rsquo;ll be comfortable working in a DevOps environment where quality, security and operational resilience are built into every stage of delivery. You&rsquo;ll also bring experience of network automation within large-scale financial services or other regulated environments.</p>
<p></p><p>You'll also need experience using AI-enabled tooling to improve engineering outcomes, and scripting capability in Python and Shell for automation workflows, integrations and operational tooling, along with hands-on experience with Ansible and Ansible Automation Platform for network and infrastructure automation at scale.</p>
<p></p><p>You&rsquo;ll also demonstrate:</p>
<ul><li>Experience delivering automation through code-based CI/CD pipelines, with knowledge of GitLab, Jenkins, Azure DevOps or similar platforms</li>
<li>Solid understanding of enterprise networking concepts, including DNS, LDAP, load balancing and traffic management</li>
<li>Ability to embed security practices into CI/CD pipelines so changes are compliant, auditable and risk-aware.</li>
<li>Familiarity with ServiceNow or similar IT service management tooling for change, incident and workflow automation</li>
<li>Experience with OpenShift, Kubernetes or similar container for deployment and workload management</li>
</ul></div><div>
</div></div></div><div><div><div><div><h2 class="jobSectionHeader"><b>Your benefits breakdown</b></h2>
<p>Here&rsquo;s a quick look at what your pay package and annual leave could look like if you get accepted for the role. We have a wide range of benefits to support you in your working life and beyond.</p>
<p>Tap each segment for details.</p>
</div><div><div><h3 class="jobSectionHeader"><b>Your pay package</b></h3>
<div><p>100% Base pay This is your base pay package that you take home every month.</p> <p>+10% Pension funding This is monthly funding paid towards your pension.</p> <p>up to +10% Benefit funding This is monthly funding paid towards a range of benefits you can choose from.</p>
</div></div></div><div><div><h3 class="jobSectionHeader"><b>Your leave allowance</b></h3>
<div><p>30 days Annual leave You&rsquo;ll also have the opportunity to purchase up to 5 additional days off.</p> <p>3 days Volunteering Take time off to support the causes you&rsquo;re passionate about.</p> <p>3 days Training Take time to build the skills you need to grow your career.</p>
</div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Total rewards package</b></h3><br>
<p></p>
</div><div>
</div></div></div></div></div><div><div><div><div><h3 class="jobSectionHeader"><b>Our tech stack</b></h3>
<p>Here&rsquo;s just some of the technologies we use.</p>
</div><div><h3 class="jobSectionHeader"><b>Front end</b></h3>
<div><ul><li>JavaScript</li>
<li>ReactJS</li>
<li>AngularJS</li>
</ul></div></div><div><h3 class="jobSectionHeader"><b>Back end</b></h3>
<div><ul><li>Python</li>
<li>Java</li>
<li>Microsoft Dynamics</li>
</ul></div></div><div><h3 class="jobSectionHeader"><b>DevOps</b></h3>
<div><ul><li>AWS</li>
<li>GitLab</li>
<li>Google Cloud Platform</li>
</ul></div></div><div><h3 class="jobSectionHeader"><b>Data</b></h3>
<div><ul><li>Kafka</li>
<li>Hadoop</li>
<li>PostgreSQL</li>
<li>Snowflake</li></ul></div></div></div></div></div></div>

DevOps Engineer, Network Automation

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