sales manager

marketing manager

operations manager

hr manager

housekeeping supervisor

health spa manager

Hilton

<div>Spa Manager
The Spa Manager leads all operational aspects of the boutique Spa, fitness centre, and outdoor wellness areas, ensuring a seamless guest journey that reflects Forbes Travel Guide Five-Star standards. Reporting directly to the Director of Operations, the role is responsible for the smooth running of the entire Spa department, maintaining flawless facilities in coordination with Engineering, and motivating a highly skilled team to deliver refined, personalized, and memorable experiences. With a focus on wellness innovation and luxury service, the Spa Manager ensures every detail contributes to positioning the spa as a sanctuary of excellence within the hotel. 
 
What will I be doing?
As a Spa Manager, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience. A Spa Manager will also be required to achieve revenue targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:<div>
Operational 
 
<ul><li>Oversee day-to-day operations of the boutique Spa, Fitness Centre, and outdoor wellness areas to ensure seamless and elevated service delivery.</li><li>Manage the Spa Booking System, ensuring accuracy of reservations, reports, and KPIs. Monitor daily and monthly business levels, adjusting as needed to meet and exceed budget targets.</li><li>Maximize treatment revenue through effective yield management of the treatment schedule.</li><li>Lead the creation of treatment menus, ensuring innovation, alignment with global wellness trends, and adherence to the spa&rsquo;s luxury concept. Arrange and attend all menu trials.</li><li>Continuously introduce new and inspiring services to keep offerings fresh and aligned with Forbes Travel Guide Five-Star expectations.</li><li>Collaborate with Marketing to develop promotions, wellness events, and activations, including content creation and photography.</li><li>Ensure all administrative requirements are completed daily, weekly, and monthly in accordance with company standards.</li><li>Oversee Fitness Centre operations, ensuring facilities, equipment, and programming are maintained to the highest standard.</li><li>Manage and grow membership offerings.</li><li>Supervise pool operations, ensuring guest safety, comfort, and luxury service.</li><li>Stay current on competitor activity and global wellness trends to maintain a leading edge.</li><li>Control inventory for spa products, minimizing waste, and ensuring ordering aligns with budget and brand standards.</li><li>Inspect treatments regularly to guarantee consistency, refinement, and adherence to service protocols.</li><li>Deliver Hilton Health &amp; Safety programs, ensuring compliance with local legislation and best practices, while maintaining impeccable hygiene standards throughout all spa facilities.</li><li>Conduct hourly checks of all spa facilities, ensuring cleanliness, maintenance, and guest readiness at all times.</li></ul> 

People 
 
<ul><li>Identify training needs and conduct timely performance reviews for the spa team as per company requirements.
</li><li>Inspire and motivate the team to deliver services that meet business specifications and achieve sales and financial targets.
</li><li>Recognize and reward good performance, managing a team member recognition program in line with expectations.
</li><li>Recruit team members in accordance with company and statutory requirements.
</li><li>Address low performance through discussions and where necessary, pursue formal disciplinary proceedings in line with HR policies.
</li><li>Ensure all vacation planning is completed, updated, and in line with business requirements.
</li><li>Facilitate succession planning of team members by setting key performance indicators, maintaining training calendars, overseeing appraisals, and providing regular feedback and coaching.
</li></ul> 
Financial
 
 
<ul><li>Manage the spa&rsquo;s departmental budget and P&amp;L, including forecasts and accruals.</li><li>Monitor product costs, inventory levels, and implement cost-control measures without compromising quality.</li><li>Partner with Procurement to source premium, cost-effective products that reflect the spa&rsquo;s luxury positioning.</li></ul> 

Commercial
 
 
<ul><li>Develop innovative wellness experiences and packages that resonate with guest needs and elevate the hotel&rsquo;s wellness offering.</li><li>Collaborate with Marketing to promote spa services, seasonal promotions, and curated wellness events.</li><li>Regularly monitor wellness and luxury lifestyle trends, adapting services to ensure continued relevance and desirability.</li></ul> 
</div>What are we looking for?
A Spa Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>Management experience within the spa industry</li><li>Ability to meet financial targets</li><li>Excellent grooming standards</li><li>Willingness to develop team members and self</li><li>Flexibility to respond to a range of different work situations</li><li>Ability to work on your own or in teams</li></ul> 
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>Knowledge of Forbes Standards</li><li>Knowledge of the local market</li><li>Relevant qualifications</li></ul> 

What will it be like to work for Waldorf Astoria Hotels &amp; Resorts?
Waldorf Astoria provides guests with an exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!</div>

Spa Manager

En Vogue Beauty & Medical Center

En Vogue Beauty Center is looking for SPA Manager who will oversee all operational aspects of SPA and NAILS operations. Leads the team and deliver a seamless customer journey that reflects En Vogue Beauty Center standards while managing revenue targets.Duties and Responsibilities:<ul><li>Manage day-to-day operations of the spa and nail sections.</li><li>Ensure client experience is proficient including bookings, services, payments, and consultation cards.</li><li>Motivate, train and support the team to ensure provision of high-quality service and ongoing development.</li><li>Drive team to meet and exceed agreed revenue targets.</li><li>Manage customer feedback effectively to ensure continuous service and programme improvement.</li><li>Maintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followed.</li><li>Report performance updates to management.</li><li>Ensure health, safety and DHA regulations are complied.</li></ul>Requirements:<ul><li>5+ years of salon management or supervisory experience</li><li>Strong leadership and communication skills</li><li>Good organizational and problem-solving abilities</li><li>Knowledge of beauty services and salon operations</li><li>Basic English required; additional languages a plus</li></ul>Job Type: Full-time

Vignette Collection

<div>This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer. 
About Us

Vignette Collection is a diverse group of luxury hotels with a fresh focus, offering guests a more authentic and thoughtful way to travel. We've created a collection brand that gives guests and colleagues an inspiring new choice. One that puts people at the heart of everything we do, to reframe luxury hospitality for the better. Our hotels are unique in their own right, with their own distinct outlook and story to tell.

Ciel Dubai Marina, part of IHG Hotels &amp; Resorts' prestigious Vignette Collection, is set to redefine luxury as the world's tallest hotel. The First Group's flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.

Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for Best International Hotel Architecture and Best Hotel Architecture Arabia. This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.

Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.

About The First Group Hospitality

The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.

Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.

At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.<h4 class="jobSectionHeader"> 
Your day to day

Operations &amp; Standards
<ul>
<li>Supervise daily spa operations, ensuring smooth guest flow and adherence to SOPs.</li>
<li>Monitor cleanliness, hygiene, and readiness of treatment rooms and public areas.</li>
<li>Oversee stock levels of professional products, linens, and amenities; coordinate replenishment as needed.</li>
<li>Ensure proper use and care of spa equipment and treatment tools.</li>
<li>Assist the Wellness Manager with operational reporting and audits.</li>
</ul>
Guest Experience
<ul>
<li>Greet and engage with guests, ensuring a warm and professional welcome.</li>
<li>Manage appointment scheduling and ensure seamless guest journeys.</li>
<li>Handle guest concerns or feedback promptly, escalating when necessary.</li>
<li>Support the delivery of personalized spa experiences and service recovery.</li>
</ul>
Team Supervision
<ul>
<li>Supervise and support therapists, receptionists, and attendants during shifts.</li>
<li>Ensure team members are following service protocols, grooming standards, and professional conduct.</li>
<li>Conduct on-the-job training and coaching as directed by the Wellness Manager.</li>
<li>Assist in preparing rosters, ensuring adequate coverage during peak periods.</li>
</ul>
Business &amp; Sales Support
<ul>
<li>Promote upselling of spa treatments, packages, and retail products.</li>
<li>Monitor daily treatment and retail performance; provide feedback to the Wellness Manager.</li>
<li>Support retail inventory control and monthly stocktaking.</li>
<li>Assist with the execution of spa promotions and seasonal offers.</li></ul> 

What we need from you

Qualifications &amp; Skills
<ul>
<li>Minimum 2 years' experience in a supervisory or senior therapist role in a luxury spa.</li>
<li>Strong knowledge of spa treatments, product houses, and guest service standards.</li>
<li>Excellent communication and leadership skills.</li>
<li>Ability to multitask and remain calm under pressure.</li>
<li>Financial awareness with basic understanding of spa KPIs and sales performance.</li>
<li>Professional spa therapy qualification required; management or training certifications are an advantage.</li>
</ul>
Core Competencies
<ul>
<li>Service Excellence and Guest Focus</li>
<li>Team Leadership and Coaching</li>
<li>Operational Efficiency</li>
<li>Retail and Upselling Skills</li>
<li>Professionalism and Attention to Detail</li></ul> 

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. 
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
So, join us and you'll become part of our hotel family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</h4></div>

Franchise Hotel - Wellness Spa Supervisor

<div>This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer. 
About Us

Vignette Collection is a diverse group of luxury hotels with a fresh focus, offering guests a more authentic and thoughtful way to travel. We've created a collection brand that gives guests and colleagues an inspiring new choice. One that puts people at the heart of everything we do, to reframe luxury hospitality for the better. Our hotels are unique in their own right, with their own distinct outlook and story to tell.

Ciel Dubai Marina, part of IHG Hotels &amp; Resorts' prestigious Vignette Collection, is set to redefine luxury as the world's tallest hotel. The First Group's flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.

Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for Best International Hotel Architecture and Best Hotel Architecture Arabia. This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.

Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.

About The First Group Hospitality

The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.

Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.

At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.<h4 class="jobSectionHeader"> 
Your day to day

Treatment Delivery
<ul>
<li>Perform a wide range of spa therapies and wellness treatments (massages, facials, scrubs, wraps, and signature rituals) to the highest professional standards.</li>
<li>Customize treatments to guest preferences and wellness goals.</li>
<li>Maintain accurate treatment records and follow all treatment protocols.</li>
<li>Ensure punctuality and readiness for all scheduled appointments.</li>
</ul>
Guest Experience
<ul>
<li>Provide a warm, professional welcome and deliver an exceptional guest journey.</li>
<li>Explain treatment procedures, benefits, and aftercare to guests.</li>
<li>Handle guest concerns with care, escalating where necessary to the Spa Supervisor.</li>
<li>Promote spa facilities, wellness programs, and encourage repeat visits.</li>
</ul>
Team &amp; Operations Support
<ul>
<li>Ensuring treatment rooms are always clean, equipped, and guest ready.</li>
<li>Always adhere to grooming standards and professional conduct.</li>
<li>Support colleagues during peak periods and work as part of a cohesive team.</li>
<li>Follow all health, safety, and hygiene protocols, including sanitization of tools and rooms.</li>
</ul>
Retail &amp; Business Contribution
<ul>
<li>Recommend and upsell retail products aligned with guest needs.</li>
<li>Support achievement of treatment and retail sales targets.</li>
<li>Participate in promotions, spa events, and new service launches.</li>
<li>Monitor stock usage and report needs to the Spa Supervisor.</li></ul> 

What we need from you

Qualifications &amp; Skills
<ul>
<li>Recognized spa therapy qualification (CIDESCO, CIBTAC, ITEC, or equivalent).</li>
<li>Minimum 3 years' experience in a luxury spa or wellness environment.</li>
<li>Strong knowledge of massage techniques, facial treatments, and body therapies.</li>
<li>Excellent communication and guest service skills.</li>
<li>Professional appearance, positive attitude, and team spirit.</li>
<li>Multi-skilled therapists with yoga, fitness, or holistic certifications are an advantage.</li>
</ul>
Core Competencies
<ul>
<li>Guest-Centric Service Excellence</li>
<li>Technical Proficiency in Spa Therapies</li>
<li>Professionalism and Grooming</li>
<li>Teamwork and Flexibility</li>
<li>Retail and Upselling Skills</li></ul> 

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. 
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
So, join us and you'll become part of our hotel family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</h4></div>

Franchise Hotel - Wellness Therapist

Marriott International

<div>Additional Information 
Job Number25149177 
Job CategorySpa 
LocationThe Westin Dubai Mina Seyahi Beach Resort &amp; Marina, Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique &ndash; with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 

</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</div></div>

Spa Therapist - Heavenly Spa

IZIL Cosmetics Trading LLC

A Spa &amp; Store manager&rsquo;s role is to ensure that their business is performing at or above standard. People Management, Inventory Management, Financial Management, Customer Service, upselling skills, and experience as well as in-depth knowledge of the industry are essential. The role requires a manager with a passion for beauty services and product knowledge.As a manager, you are required to manage and monitor the operations of the branch, to make sure that it operates to a high level of quality and hygienic standard as per company guidelines.Department Role:The department should ensure the spa is a welcoming environment, including making sure all hygiene procedures are followed, and all equipment is functional. The department should ensure that the business runs smoothly and provides an optimal experience for all guests.Key Responsibilities:<ul><li>Spa &amp; Store managers lead, monitor, and analyze the daily operations of the Spa &amp; Store.</li><li>Handling employee scheduling to ensure there are enough service providers to meet customer demand considering peak times and seasonality.</li><li>Plan, strategizes, and meet the Store and Spa sales target and profitability.</li><li>Ensure all your team members are meeting their individual monthly targets.</li><li>Build strong sales and customer service relationships with clients through inspiring and motivating the team into action.</li><li>Ensure consistent execution of Izil Spa and Store policies and procedures.</li><li>Ensure merchandising and visual standards are organized, clean and presentable.</li><li>Always maintain hygienic and clean work areas and ensure that the Store and Spa follow the standard guidelines of Dubai Municipality.</li><li>Ensure that you represent the Store and Spa to the highest level of professionalism and are always in uniform attire.</li><li>Maintain staff records, including Sales reports, working schedules, Attendance, Visa, ID for Municipality check, Hygiene training etc.</li><li>Ensure proper use and care of all products, equipment, and tools of the Spa &amp; Store.</li><li>Ensure a weekly or monthly inventory check along with other departments as per company SOP.</li><li>Measure the productivity and evaluate all Spa &amp; Store staff on a Quarterly basis using a performance appraisal form.</li><li>Arrange regular maintenance services for all Machines &amp; equipment.</li><li>Handles the reception, customer complaints and other customer related concerns.</li><li>Proactively participate in any marketing / sales initiatives. These initiatives could include special promotions and events.</li><li>Contribute to the development and improvement of the Spa &amp; Store.</li><li>A commitment to ensuring the health and safety of the work environment through compliance with the occupational health and safety practices of the company.</li><li>All other duties as required by the spa &amp; store manager from time to time within the ambit of a Spa and Store manager role.</li><li>Conduct daily, monthly, and weekly briefings with all staff members.</li><li>Go through all treatment, Service, and Operational SOP and provide feedback.</li><li>Identifies and recommends new products and product enhancements to remain competitive in the market.</li><li>Monitors and manages the payroll function.</li><li>Manages areas of operation to budget by reviewing operating statements, budget worksheets, and payroll progress reports.</li><li>Manages Spa controllable expenses such as guest amenities, linen expenses, professional salon products, plants, decorations, and paper supplies to achieve or exceed budgeted goals.</li><li>Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations.</li><li>Empowers employees to provide excellent customer service.</li><li>Strives to improve service performance.</li><li>Reviews comment cards, guest satisfaction results, and other data to identify areas of improvement.</li><li>Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.</li><li>Interviews and hires employees with the appropriate skills to meet the business needs of the operation.</li><li>Report feedback on the monthly Rota, and ensure the staffing level are sufficient</li><li>Develops, implements, and maintains a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li><li>Administers the performance appraisal process for direct report managers.</li><li>Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.</li><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviewing employee satisfaction results to identify and address employee problems or concerns.</li><li>Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results. Celebrates successes and publicly recognizes the contributions of team members.</li></ul>Job Type: Full-timePay: AED10,000.00 - AED15,000.00 per monthExperience:<ul><li>Spa Manager: 2 years (Preferred)</li></ul>

Spa & Store Manager

izil Beauty

<div>
 
 A Spa &amp; Store manager&rsquo;s role is to ensure that their business is performing at or above standard. People Management, Inventory Management, Financial Management, Customer Service, upselling skills, and experience as well as in-depth knowledge of the industry are essential. The role requires a manager with a passion for beauty services and product knowledge.
 
 
 As a manager, you are required to manage and monitor the operations of the branch, to make sure that it operates to a high level of quality and hygienic standard as per company guidelines.
 
 
 
 
 
 
 Department Role:
 
 
 
 The department should ensure the spa is a welcoming environment, including making sure all hygiene procedures are followed, and all equipment is functional.
 
 The department should ensure that the business runs smoothly and provides an optimal experience for all guests
 
 .
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Spa &amp; Store managers lead, monitor, and analyze the daily operations of the Spa &amp; Store.
 </li>
 <li>
 Handling employee scheduling to ensure there are enough service providers to meet customer demand, considering peak times and seasonality.
 </li>
 <li>
 Plan, strategize, and meet the Store and Spa sales target and profitability.
 </li>
 <li>
 Ensure all your team members are meeting their individual monthly targets.
 </li>
 <li>
 Build strong sales and customer service relationships with clients through inspiring and motivating the team into action.
 </li>
 <li>
 Ensure consistent execution of Izil Spa and Store policies and procedures.
 </li>
 <li>
 Ensure merchandising and visual standards are organized, clean and presentable.
 </li>
 <li>
 Always maintain hygienic and clean work areas and ensure that the Store and Spa follow the standard guidelines of Dubai Municipality.
 </li>
 <li>
 Ensure that you represent the Store and Spa to the highest level of professionalism and are always in uniform attire.
 </li>
 <li>
 Maintain staff records, including Sales reports, working schedules, Attendance, Visa, ID for Municipality check, Hygiene training etc.
 </li>
 <li>
 Ensure proper use and care of all products, equipment, and tools of the Spa &amp; Store.
 </li>
 <li>
 Ensure a weekly or monthly inventory check along with other departments as per the company SOP.
 </li>
 <li>
 Measure the productivity and evaluate all Spa &amp; Store staff every quarter using a performance appraisal form.
 </li>
 <li>
 Arrange regular maintenance services for all Machines &amp; equipment.
 </li>
 <li>
 Handles the reception, customer complaints, and other customer-related concerns.
 </li>
 <li>
 Proactively participate in any marketing/sales initiatives. These initiatives could include special promotions and events.
 </li>
 <li>
 Contribute to the development and improvement of the Spa &amp; Store.
 </li>
 <li>
 A commitment to ensuring the health and safety of the work environment through compliance with the occupational health and safety practices of the company.
 </li>
 <li>
 All other duties as required by the spa &amp; store manager from time to time within the ambit of a Spa and Store manager role.
 </li>
 <li>
 Conduct daily, monthly, and weekly briefings with all staff members.
 </li>
 <li>
 Go through all treatment, Service, and Operational SOP and provide feedback.
 </li>
 <li>
 Identifies and recommends new products and product enhancements to remain competitive in the market.
 </li>
 <li>
 Monitors and manages the payroll function.
 </li>
 <li>
 Manages areas of operation to budget by reviewing operating statements, budget worksheets, and payroll progress reports.
 </li>
 <li>
 Manages Spa controllable expenses such as guest amenities, linen expenses, professional salon products, plants, decorations, and paper supplies to achieve or exceed budgeted goals.
 </li>
 <li>
 Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations.
 </li>
 <li>
 Empowers employees to provide excellent customer service.
 </li>
 <li>
 Strives to improve service performance.
 </li>
 <li>
 Reviews comment cards, guest satisfaction results, and other data to identify areas of improvement.
 </li>
 <li>
 Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.
 </li>
 <li>
 Interviews and hires employees with the appropriate skills to meet the business needs of the operation.
 </li>
 <li>
 Report feedback on the monthly Rota, and ensure the staffing levels are sufficient
 </li>
 <li>
 Develops, implements, and maintains a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.
 </li>
 <li>
 Administers the performance appraisal process for direct report managers.
 </li>
 <li>
 Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
 </li>
 <li>
 Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
 </li>
 <li>
 Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results. Celebrates successes and publicly recognizes the contributions of team members.
 </li>
 </ul>
 
 
</div>

Explore 3928+ Health spa manager in Dubai this September. Find roles across top companies and apply now to boost your career.

3928 health spa manager jobs IN Dubai

Spa Manager

Spa Manager

Franchise Hotel - Wellness Spa Supervisor

Franchise Hotel - Wellness Therapist

Spa Therapist - Heavenly Spa

Spa & Store Manager

Spa & Store Manager