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hiring call center agents csr

1AZ0 Marketing (Pvt) Ltd.

1AZ0 Marketing Pvt Ltd.Call Center RepresentativesBenefits:Females Candidates are encouraged to apply. Fresh &amp; Experienced both can apply. We are offering training for fresh candidates. Candidates should have good English Communication.Skills:Excellent communication skills in English language. Ability to work at Night Shift. Candidate should have leading capabilities. Punctual and hard worker.Only 10 positions / vacancies are left. Salary: Rs 30,000 to Rs 40,000 /month (commission included.)Job Types: Full-time, Part-timeJob Types: Full-time, ContractPay: Rs35,000.00 - Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e-Iqbal, Karachi?</li></ul>Language:<ul><li>english with fluency (Required)</li></ul>Work Location: In person

Hiring: Call Center Agents/ CSR- International (Evening Shift)

Ace Marketing

Ace MarketingWe are looking for the position of Fresh &amp; Experienced International Caller in a similar field giving the services of outbound calls for our US clientsRequirments:&middot; Must be Proficient in English&middot; Hardworking &amp; punctual.&middot; Matriculation/Intermediate/ fresh candidates are encouraged to apply.Intermediate or Bachelors.<ul><li>Fixed Salary + Uncapped Commissions + Daily &amp; Weekly Incentives</li></ul>Pay: Rs35,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulistan e Johar</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Job Types: Full-time, Part-timeWe provide pick &amp; drop service to females.Job Type: Full-timePay: Up to Rs35,000.00 per monthWork Location: In person

Hiring: Outbound Call Center Agents/ CSR- Evening Shifts

AppedologyPK Recruitment

Job SummaryWe are hiring an International CSR with strong English communication skills and prior healthcare or medical billing customer service experience. This role involves supporting international clients, assisting with billing-related queries, maintaining accurate records, and ensuring smooth communication between clients and internal teams. The ideal candidate will be detail-oriented, organized, and confident handling healthcare-related customer interactions.Key ResponsibilitiesCustomer Support (Healthcare)<ul><li>Handle inbound and outbound calls with international healthcare/medical billing clients.</li><li>Assist clients with billing-related inquiries, claim status, and service updates.</li><li>Manage follow-ups via phone and email for pending claims or documentation.</li><li>Maintain detailed call logs and update CRM systems.</li></ul>Back-Office &amp; Billing Support<ul><li>Prepare and verify invoices, payment records, and claim-related documentation.</li><li>Perform accurate data entry of billing information into internal systems.</li><li>Prepare reports, presentations, and assist management with administrative tasks.</li></ul>Cross-Functional Coordination<ul><li>Collaborate with the medical billing team to resolve client issues quickly.</li><li>Support operational projects and ensure compliance with internal processes.</li><li>Provide administrative support to ensure smooth day-to-day workflow.</li></ul>Requirements &amp; Qualifications<ul><li>Mandatory: Previous experience as a CSR or in customer service within healthcare/medical billing campaigns.</li><li>Strong English communication skills (spoken &amp; written).</li><li>Bachelor&rsquo;s degree preferred.</li><li>Familiarity with EOB, CPT codes, HIPAA compliance is a strong plus.</li><li>Experience with MS Office (Excel, Word, Outlook) and CRM tools.</li><li>Strong problem-solving, organizational, and multitasking abilities.</li></ul>Preferred Skills<ul><li>Knowledge of US healthcare processes &amp; insurance terminology.</li><li>Prior work in an international BPO / call center serving healthcare clients.</li><li>Ability to handle sensitive data with confidentiality and professionalism.</li></ul>What We Offer<ul><li>5 working days (Monday&ndash;Friday).</li><li>Medical insurance.</li><li>Provident fund.</li><li>Free pick &amp; drop service.</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Have you previously worked as a Customer Support Representative in healthcare/medical billing campaigns, serving international clients?</li></ul>Work Location: In person

International Customer Support Representative (Healthcare/ Medical Billing)

ABS INTERNATIONAL

Job Type: Full-time Schedule: Monday to Saturday, 6pm-2amJob SummaryABS International seeks a detail-driven Call Center Compliance Officer to maintain regulatory excellence and uphold integrity in our contact center operations. This role ensures organizational adherence to regulatory requirements and ethical standards in a fast-paced call center environment located in Karachi.Key Responsibilities<ul><li>Develop and enforce compliance policies specific to call center operations</li><li>Monitor and audit calls for compliance with telemarketing regulations and quality standards</li><li>Stay updated on regulatory changes affecting call center operations (TCPA, FDCPA, FTC rules)</li><li>Conduct risk assessments and implement corrective actions for compliance gaps</li><li>Provide compliance training and guidance to call center agents and management</li><li>Ensure adherence to data protection and privacy regulations (PCI DSS, GDPR if applicable)</li></ul>Requirements<ul><li>1-2 years compliance experience in call center or BPO environment</li><li>Strong knowledge of call center regulations and telemarketing compliance</li><li>Experience with call monitoring systems and quality assurance processes</li><li>Excellent analytical and communication skills</li><li>High integrity and commitment to ethical standards</li><li>Bachelor's degree in Law, Business Administration, or related field preferred</li></ul>Benefits<ul><li>Competitive Salary</li><li>Professional Growth Opportunities: Career advancement in compliance management</li><li>Dynamic Work Environment: Fast-paced call center operations</li><li>Ongoing Training and Support: Continuous professional development</li><li>Performance Bonuses: Quarterly incentives based on performance</li></ul>Job Type: Full-timeWork Location: In person

Call Center Compliance Officer

Fulcrum Pvt Ltd

Fulcrum Pvt Ltd is looking for a &quot; Sales Executive &amp; Center Agent &quot; for our leading client.1) Sales Executive (Fresh Graduates)Job Summary: We are looking for dynamic and energetic fresh graduates to join our sales team. The Sales Executive will be responsible for promoting products/services, building customer relationships, and achieving sales targets. This role is ideal for candidates who are passionate about sales, confident in communication, and eager to grow in a corporate environment.Responsibilities:<ul><li>Approach potential clients through calls, emails, and in-person meetings.</li><li>Present company products/services in a professional manner.</li><li>Maintain strong customer relationships by providing after-sales support.</li><li>Achieve individual and team sales targets.</li><li>Participate in training sessions to enhance product knowledge and sales techniques.</li><li>Prepare reports on sales activities and customer feedback.</li></ul>Requirements:<ul><li>Education: O-Level/A-Level, Intermediate, or Bachelor&rsquo;s Degree (Fresh graduates encouraged to apply).</li><li>Excellent verbal and written communication skills.</li><li>Fluency in English is mandatory.</li><li>Strong interpersonal and negotiation skills.</li><li>Self-motivated, confident, and target-oriented.</li><li>Ability to work in a team and handle pressure.</li></ul>2) Call Center Agent (Fresh Graduates)Job Summary: We are hiring fresh graduates as Call Center Agents to manage inbound and outbound calls, resolve customer queries, and provide high-quality customer service. The ideal candidate should be fluent in English, possess excellent communication skills, and be willing to work in a fast-paced environment.Responsibilities:<ul><li>Handle inbound and outbound calls in a professional manner.</li><li>Provide accurate information about products/services to customers.</li><li>Resolve customer complaints and escalate issues when required.</li><li>Maintain call logs and update customer records in the system.</li><li>Meet performance targets such as call handling time and customer satisfaction.</li><li>Participate in training to improve communication and customer service skills.</li></ul>Requirements:<ul><li>Education: O-Level/A-Level, Intermediate, or Bachelor&rsquo;s Degree (Fresh graduates encouraged to apply).</li><li>Excellent verbal and written communication skills.</li><li>Fluency in English is mandatory.</li><li>Strong listening and problem-solving abilities.</li><li>Ability to handle multiple tasks and work under pressure.</li><li>Willingness to work in shifts (if required).</li></ul>Job Type: Full-timeWork Location: In person

Fresh Graduates ( Sales Executive & Call Center Agent )

Experts Communication

Experts Communication is looking for a Contact Center Representative (CSR) to join our dynamic team. The ideal candidate should have at least 1 year of experience in a call center or customer service role, with excellent communication, problem-solving, and sales skills.Salary: 35,000 - 55,000 PKR (based on skills and experience) Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM &ndash; 4:00 AMNote: Freshers with good English Communication skills are encouraged to apply.Contact: +92 317 7770002 Email: hr@expertscommunication.netResponsibilitiesHandle inbound and outbound calls professionally Communicate effectively to provide information, support, and sales assistance Resolve customer inquiries and complaints efficiently Meet and exceed monthly sales and performance targets Maintain accurate records of interactions and follow-ups Ensure customer satisfaction and build strong relationshipsRequirements&#10004; Minimum 1 year of call center/customer service experience &#10004; Strong verbal &amp; written communication skills &#10004; Ability to handle objections and close sales confidently &#10004; Self-motivated, target-driven, and eager to learn &#10004; Ability to work the night shift (7:00 PM &ndash; 4:00 AM)Benefits5 working days (Saturday &amp; Sunday off) Competitive salary &amp; performance-based growth (evaluated every 4 months)Health Insurance Annual picnic &amp; dinner Monthly company-paid dinnersAnnual picnic &amp; dinnerKickstart your career with Experts Communication and grow in a professional, fast-paced environment!Job Type: Full-timePay: Rs35,000.00 - Rs55,000.00 per monthWork Location: In person

Contact Center Representative

Experts Communication is looking for a Customer Service Representative (CSR) to join our dynamic team. The ideal candidate should have at least 1 year of experience in a call center or customer service role, with excellent communication, problem-solving, and sales skills.Salary: 40,000 - 60,000 PKR (based on skills and experience) Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM &ndash; 4:00 AMNote: Freshers with good English Communication skills are encouraged to apply.Contact: +92 317 7770002 Email: hr@expertscommunication.netResponsibilitiesHandle inbound and outbound calls professionally Communicate effectively to provide information, support, and sales assistance Resolve customer inquiries and complaints efficiently Meet and exceed monthly sales and performance targets Maintain accurate records of interactions and follow-ups Ensure customer satisfaction and build strong relationshipsRequirements&#10004; Minimum 1 year of call center/customer service experience &#10004; Strong verbal &amp; written communication skills &#10004; Ability to handle objections and close sales confidently &#10004; Self-motivated, target-driven, and eager to learn &#10004; Ability to work the night shift (7:00 PM &ndash; 4:00 AM)Benefits5 working days (Saturday &amp; Sunday off) Competitive salary &amp; performance-based growth (evaluated every 4 months)Health Insurance Annual picnic &amp; dinner Monthly company-paid dinnersAnnual picnic &amp; dinnerKickstart your career with Experts Communication and grow in a professional, fast-paced environment!Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Service Representative (CSR)

Explore 423+ Hiring call center agents csr in Karachi this September. Find roles across top companies and apply now to boost your career.