receptionist

hostess

housekeeping attendant

travel consultant

guest service agent

hospitality ambassador

TALENTMATE

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 Job Description
 
 
 
 
 Job Description
 
 
 
 
 About Jumeirah &amp; The Hotel
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties across the Middle East, Africa, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
 
 
 A sustainable hospitality leader in the capital, Jumeirah Saadiyat Island is a breadth of fresh air offering an eco-friendly stay amidst contemporary surroundings on the Abu Dhabi coastline. Surrounded by natural beauty and designed to care for every aspect for guest wellbeing, the resort resembles a perennial summerhouse where visitors can experience Abu Dhabi Island life at its best. The luxury beachfront resort is home to seven world-class restaurants and bars, three swimming pools and the award-winning spa featuring an extensive menu of specialised treatments and exclusive products from all around the world. In addition, guests can utilise a wide range of leisure facilities including a mixed and ladies only gym, a kids club and a tennis court. Boasting 400 metres of pristine private beach and sand dunes, the resort is anchored on one of the most desirable beach locations in the UAE and was conceived with the environment in mind having implemented eco-friendly strategies and initiatives since its launch in 2018.
 
 
 
 About The Job
 
 
 
 An opportunity has arisen for an
 
 Ambassador
 
 to join our team of
 
 Guest Relations
 
 at
 
 Jumeirah Saadiyat Island.
 
 The main duties and responsibilities of this role:
 
 
 <ul>
 <li>
 To assist in meeting and escorting all arriving VIP guests to their rooms, ensuring that their needs are met, their luggage swiftly sent to their rooms and that they are checked-in in a courteous and efficient manner without delay.
 </li>
 <li>
 Provide the latest information on the Hotel&rsquo;s outlets, amenities, services and facilities whilst actively upselling and making reservations as necessary.
 </li>
 <li>
 Provide historical and cultural facts of the destination and be a storyteller for Jumeirah and the unique hotel differentiators / interesting facts.
 </li>
 <li>
 To handle the administrational duties of the Guest Relations Operation and to ensure effective communication to the business on daily basis, updating with all and any important information that will assist the Hotel Operation and improve the guest stay experience.
 </li>
 <li>
 Respond to any guest requests for particular services (e.g., directions, transportation, reservations, dry cleaning, celebrations, other) by making arrangements with the relevant departments and following up to ensure satisfaction.
 </li>
 <li>
 To meet and escort all arriving VIP guests to their rooms, ensuring that their needs are met, their luggage swiftly sent to their rooms and that they are checked-in in a courteous and efficient manner without delay.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 Minimum of 1 year luxury hospitality experience in a similar role
 </li>
 <li>
 Excellent communication and interpersonal abilities
 </li>
 <li>
 Flexibility to work evenings, weekends, and holidays as needed
 </li>
 <li>
 Ability to multitask and work under pressure in a fast-paced environment
 </li>
 <li>
 Fluency in English; additional language skills are a plus
 
 
 </li>
 </ul>
 
 About The Benefits
 
 
 
 We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&amp;B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, flights home, life insurance, incentive programs, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.
 
 
 Job Details
 
 
 Role Level: Entry-Level Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: http://www.jumeirah.com Job Function: Others Company Industry/
 
 
 Sector: Hospitality
 
 
 What We Offer
 
 
 
 About The Company
 
 
 
 Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
 
 
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</div>

Ambassador - Guest Relations - Jumeirah Saadiyat Island

Mandarin Oriental Hotel Group

About the job Based at the Mandarin Oriental Jumeira, Dubai within the Guest Relations Department, Guest Ambassador is responsible to welcome, guide and assist guest throughout their stay with the overall objective to delight and personalize each guest stay. The Guest/Hotel Ambassador is stationed at the Lobby and is responsible of being the first point of contact for all guests. As a Guest Ambassador, you will be responsible for the following duties: <ul>
<li> Have a very good understanding of the hotel s concept and offerings including promotions and be able to verbally explain those to the guests. </li>
<li> Have good knowledge about the rooms and suites, the items in them, and the extra items that can be requested. </li>
<li> Display proper and professional phone etiquette and assure that all guest details and requests are clearly registered, communicated and met. </li>
<li> Be committed to be a team player; proactively cooperating and supporting colleagues in operational tasks (i.e. set-ups, packing/unpacking ) </li>
<li> Offer Consistently professional, friendly, warm and engaging service. </li>
<li> Welcome, escort and do room orientation patrons with the overall objective to delight and satisfy each and every guest. </li>
<li> Attend to any complaints of comments given by guests and if no resolution can be found refer the matter to the Guest Relations Manager. </li>
<li> To bid friendly farewell to guests and sincerely thank them for their visit. </li>
<li> To keep the lobby in line with excellence standards. </li>
<li> Maintain effective communication with all related departments (F&amp;B, Spa, Hsk, Concierge) to ensure a smooth service delivery. </li>
<li> To maintain all guest supplies in appropriate levels. </li>
<li> Ensure that the uniform provided is kept clean, presentable and in good condition, ensuring that personal appearance and hygiene standards are an example for the team and a demonstrate a professional image for our guests. </li>
<li> Deal promptly, efficiently and pleasantly with any queries. </li>
<li> Communicate clearly and directly with all colleagues and superiors in order to avoid misunderstandings and other shortfalls caused by lack of communication. </li>
<li> Ensure that Mandarin Oriental Jumeira s grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care. </li>
<li> Listen to every guest and observe body language carefully in order to be able to understand guest needs and expectations and consistently delight and satisfy every guest by collecting preferences. </li>
<li> Report critical situations, such as intoxicated guests or aggressive behaviour to managers or security immediately. </li>
<li> Be able to converse well in English and preferably other languages, in verbal and written format and present and recommend menus to the guest. </li>
<li> Have a natural, warm smile and a friendly and passionate approach towards guests and handle and resolve challenging situations with guests. </li>
<li> Create WOW moments to surprise and delight guests in the outlets through gestures and other actions. </li>
<li> Prepare MODUB daily news, check guest profiles and assist Guest Relations Team with administrative tasks as required </li>
<li> Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA. </li>
</ul> As a Guest Ambassador, we expect from you: <ul>
<li> High School qualification or equivalent is preferred. </li>
<li> Minimum 2 years experience working in a luxury hotel environment. </li>
<li> Ability to understand guest needs and to deliver superior customer service. </li>
<li> Ability to work long hours with a strong focus on operational excellence. </li>
<li> Ability to understand the flow of service and handle multiple tasks effectively is preferred. </li>
<li> Ability to understand effective approaches of communication with different individuals. </li>
<li> Able to communicate clearly with peers and superiors. </li>
<li> Very good verbal and written communication skills in English. </li>
<li> Verbal communication skills in Russian, French, Italian, Spanish, German or Arabic language in addition to English.</li></ul>

Guest Ambassador

Accor Group

Job Title
Human Resources Executive Luxury Hotel Operations Dubai, UAE
Job Description
Human Resources Executive Luxury Hotel Operations Dubai, UAE Position Overview Accor is hiring a Human Resources Executive to support and lead a wide range of HR functions at one of its luxury hotels in Dubai. This is a high-impact role for professionals with a solid foundation in HR operations, UAE labor law, and employee relations especially within hospitality. If you re ready to grow your HR career in a fast-paced, multicultural environment, this opportunity offers both challenge and growth within a globally respected brand. Job Details Job Location: Dubai, United Arab Emirates Industry: Hospitality Function: Human Resources / Recruiting Salary: 6000 8000 monthly (Market estimated) Gender: Any Candidate Nationality: Any Candidate Current Location: Any Job Type: Full Time Job Overview Full-Spectrum HR Operations and Ambassador Care As a Human Resources Executive, you will be involved in all aspects of HR administration, employee relations, visa and legal compliance, payroll processing, and training coordination. You ll work closely with the HR Manager and departmental leaders to execute the hotel s strategic HR objectives while fostering a healthy, productive, and inclusive workplace for all team members referred to as Ambassadors at Accor. What You ll Do * Coordinate recruitment processes, onboarding, and reference checks in line with manning budgets * Maintain personnel files, legal documents, and HR databases (e.g., Oasys and Interflex) * Process payroll in collaboration with the finance team; verify attendance and leave records * Manage Emirates ID registration, medical insurance enrollments, visa processing, and medical testing in coordination with the PR department and nurse * Assist with monthly and ad hoc reporting (turnover, absenteeism, health and safety, benefits) * Plan and organize ambassador welfare activities, including outings, sports events, and cafeteria quality monitoring * Advise employees and department heads on HR policies, disciplinary procedures, and grievance handling in accordance with UAE labor law * Coordinate and document performance appraisals, internal promotions, and succession planning * Participate in training needs analysis, ambassador onboarding, and learning session planning * Monitor ambassador accommodation and transportation logistics in collaboration with the housing team * Ensure HR operations comply with government regulations and Sofitel/Accor corporate policies * Cultivate respectful, confidential, and culturally sensitive employee relations at all levels * Maintain compliance with workplace diversity, anti-discrimination, and health & safety guidelines * Contribute to HR strategy planning and staff engagement improvements Ideal Profile Hospitality HR Operations Professional * Post-secondary education or diploma in Human Resources or related field * At least 2 3 years of experience in a similar HR supervisory or executive role in a luxury hotel * Strong knowledge of UAE labor law and HR compliance practices * Experience in payroll processing, HRIS systems (Oasys preferred), and reporting * Highly organized with strong planning and multitasking skills * Confident in cross-functional communication and team engagement * Approachable, discreet, and dependable with strong problem-solving abilities * Comfortable working in a multicultural environment and managing diverse employee needs * Fluent in English; knowledge of Arabic is a plus Why Join Us HR Careers with Accor in Dubai * Global brand presence and career advancement opportunities across 110+ countries * Employee benefit card offering discounts across Accor properties worldwide * Structured learning via Accor Academies and internal mobility support * Inclusive, diverse workplace culture focused on excellence and respect * Opportunity to lead HR functions in one of Dubai s most prestigious hospitality environments About the Company Accor is a global leader in hospitality with a portfolio of more than 5,000 hotels and residences in 110+ countries. In Dubai, Accor manages a collection of top-tier hotels, blending innovation, culture, and service excellence. The group empowers its employees Ambassadors to thrive through meaningful roles, advanced learning, and career development. Join Accor and help shape the future of hospitality in the Middle East.
Post Details

Human Resources Executive Luxury Hotel Operations Dubai, UAE

Job Title Human Resources Executive Luxury Hotel Operations Dubai, UAE Job Description Human Resources Executive Luxury Hotel Operations Dubai, UAE Position Overview Accor is hiring a Human Resources Executive to support and lead a wide range of HR functions at one of its luxury hotels in Dubai. This is a high-impact role for professionals with a solid foundation in HR operations, UAE labor law, and employee relations especially within hospitality. If you re ready to grow your HR career in a fast-paced, multicultural environment, this opportunity offers both challenge and growth within a globally respected brand. Job Details Job Location: Dubai, United Arab Emirates Industry: Hospitality Function: Human Resources / Recruiting Gender: Any Candidate Nationality: Any Candidate Current Location: Any Job Type: Full Time Job Overview Full-Spectrum HR Operations and Ambassador Care As a Human Resources Executive, you will be involved in all aspects of HR administration, employee relations, visa and legal compliance, payroll processing, and training coordination. You ll work closely with the HR Manager and departmental leaders to execute the hotel s strategic HR objectives while fostering a healthy, productive, and inclusive workplace for all team members referred to as Ambassadors at Accor. What You ll Do * Coordinate recruitment processes, onboarding, and reference checks in line with manning budgets * Maintain personnel files, legal documents, and HR databases (e.g., Oasys and Interflex) * Process payroll in collaboration with the finance team; verify attendance and leave records * Manage Emirates ID registration, medical insurance enrollments, visa processing, and medical testing in coordination with the PR department and nurse * Assist with monthly and ad hoc reporting (turnover, absenteeism, health and safety, benefits) * Plan and organize ambassador welfare activities, including outings, sports events, and cafeteria quality monitoring * Advise employees and department heads on HR policies, disciplinary procedures, and grievance handling in accordance with UAE labor law * Coordinate and document performance appraisals, internal promotions, and succession planning * Participate in training needs analysis, ambassador onboarding, and learning session planning * Monitor ambassador accommodation and transportation logistics in collaboration with the housing team * Ensure HR operations comply with government regulations and Sofitel/Accor corporate policies * Cultivate respectful, confidential, and culturally sensitive employee relations at all levels * Maintain compliance with workplace diversity, anti-discrimination, and health &amp; safety guidelines * Contribute to HR strategy planning and staff engagement improvements Ideal Profile Hospitality HR Operations Professional * Post-secondary education or diploma in Human Resources or related field * At least 2 3 years of experience in a similar HR supervisory or executive role in a luxury hotel * Strong knowledge of UAE labor law and HR compliance practices * Experience in payroll processing, HRIS systems (Oasys preferred), and reporting * Highly organized with strong planning and multitasking skills * Confident in cross-functional communication and team engagement * Approachable, discreet, and dependable with strong problem-solving abilities * Comfortable working in a multicultural environment and managing diverse employee needs * Fluent in English; knowledge of Arabic is a plus

Human Resources Executive Luxury

Job Title Human Resources Executive Luxury Hotel Operations Dubai, UAE Job Description Human Resources Executive Luxury Hotel Operations Dubai, UAE Position Overview Accor is hiring a Human Resources Executive to support and lead a wide range of HR functions at one of its luxury hotels in Dubai. This is a high-impact role for professionals with a solid foundation in HR operations, UAE labor law, and employee relations especially within hospitality. If you re ready to grow your HR career in a fast-paced, multicultural environment, this opportunity offers both challenge and growth within a globally respected brand. Job Details Job Location: Dubai, United Arab Emirates Industry: Hospitality Function: Human Resources / Recruiting Gender: Any Candidate Nationality: Any Candidate Current Location: Any Job Type: Full Time Job Overview Full-Spectrum HR Operations and Ambassador Care As a Human Resources Executive, you will be involved in all aspects of HR administration, employee relations, visa and legal compliance, payroll processing, and training coordination. You ll work closely with the HR Manager and departmental leaders to execute the hotel s strategic HR objectives while fostering a healthy, productive, and inclusive workplace for all team members referred to as Ambassadors at Accor. What You ll Do * Coordinate recruitment processes, onboarding, and reference checks in line with manning budgets * Maintain personnel files, legal documents, and HR databases (e.g., Oasys and Interflex) * Process payroll in collaboration with the finance team; verify attendance and leave records * Manage Emirates ID registration, medical insurance enrollments, visa processing, and medical testing in coordination with the PR department and nurse * Assist with monthly and ad hoc reporting (turnover, absenteeism, health and safety, benefits) * Plan and organize ambassador welfare activities, including outings, sports events, and cafeteria quality monitoring * Advise employees and department heads on HR policies, disciplinary procedures, and grievance handling in accordance with UAE labor law * Coordinate and document performance appraisals, internal promotions, and succession planning * Participate in training needs analysis, ambassador onboarding, and learning session planning * Monitor ambassador accommodation and transportation logistics in collaboration with the housing team * Ensure HR operations comply with government regulations and Sofitel/Accor corporate policies * Cultivate respectful, confidential, and culturally sensitive employee relations at all levels * Maintain compliance with workplace diversity, anti-discrimination, and health &amp; safety guidelines * Contribute to HR strategy planning and staff engagement improvements Ideal Profile Hospitality HR Operations Professional * Post-secondary education or diploma in Human Resources or related field * At least 2 3 years of experience in a similar HR supervisory or executive role in a luxury hotel * Strong knowledge of UAE labor law and HR compliance practices * Experience in payroll processing, HRIS systems (Oasys preferred), and reporting * Highly organized with strong planning and multitasking skills * Confident in cross-functional communication and team engagement * Approachable, discreet, and dependable with strong problem-solving abilities * Comfortable working in a multicultural environment and managing diverse employee needs * Fluent in English; knowledge of Arabic is a plus

Human Resources Executive

KERZNER INTERNATIONAL LIMITED

The Account Director, Business Development is responsible for driving revenue growth across Aquaventure World, MICE, Groups and Food &amp; Beverage segments. This strategic role focuses on identifying new business opportunities, expanding market presence, and building key partnerships both locally and internationally.You will lead the Business Development team, foster strong relationships with key stakeholders, and serve as a brand ambassador for Aquaventure World, Atlantis The Palm, and Atlantis The Royal. About youWe are looking for a commercially driven, customer-focused, and highly collaborative leader who partners closely with marketing, operations, and PR to position Atlantis Dubai as a market leader while ensuring an exceptional client experience from prospecting through execution.The ideal candidate will hold a Bachelor s degree in Business, Hospitality, or a related field, with 5 7 years of experience in sales or business development preferably within the luxury hospitality or attractions sector. You ll bring a strong track record in sales performance, team leadership, and market insight, both locally and internationally. Proficiency in Salesforce, Delphi, and Microsoft Office, along with excellent communication and negotiation skills, will be key to managing diverse segments and consistently achieving revenue targets.

Account Director, Business Development

Sunrise Capital Real Estate Development LLC

Real Estate Sales Ambassador About the Role:We are seeking a dynamic and well-connected Sales Ambassador to represent our company across various platforms &mdash; including investor meetings, client presentations, and real estate exhibitions. The ideal candidate will serve as the face of our brand, building strong relationships and promoting our projects to high-profile clients, investors, and partners.Key Responsibilities: *Represent the company at property expos, investor events, and networking functions.*Build and maintain strong relationships with potential and existing clients, investors, and brokers.*Promote and present the company&rsquo;s real estate portfolio with professionalism and confidence.*Collaborate with the internal sales and marketing teams to align messaging and client engagement strategies.*Stay up to date with market trends, competitor activities, and new developments within the Dubai real estate sector.*Provide market insights and feedback to management to support strategic planning and business development.*Maintain the company&rsquo;s brand image through excellent communication, presentation, and client service standards.Qualifications &amp; Requirements:Minimum 3 years in :-Real estate development, property investment, or luxury brands.Public relations, corporate communications, or investor relations.High-end hospitality or event management (for those with strong client engagement skills).Communication &amp; Presentation :-Excellent verbal and written communication in English (Arabic and other languages are a big plus).Public speaking confidenceStrong networking abilities with investors, developers, and business councils.Comfortable in high-profile social and business settings.Diplomacy and professionalism when engaging with VIPs and stakeholders.Understanding of real estate trends, market positioning, and luxury consumer expectations.Experience coordinating or participating in exhibitions (Cityscape, International Property Show, MIPIM, etc.).What we offer: * Competitive salary + incentives* Travel Allowances and health insuranceJob Type: Full-time

Sales Ambassador

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