real estate sales agent

sales representative

administrative assistant

sales associate

office assistant

guest service agent

The First Group Hospitality

<div>Overview:
<div><b>
About The First Collection:</b><br>
The First Collection represents a new era of urban lifestyle resorts, delivering a unique blend of hospitality across Dubai&rsquo;s vibrant landscape. Known for merging modern sophistication with authentic Dubai charm, The First Collection is where exceptional service meets innovative design. Each hotel in the portfolio offers bespoke experiences, including exclusive access to Soluna Restaurants &amp; Beach Club on the Palm Jumeirah for both dining and beachside relaxation, as well as serene city escapes that reflect Dubai&rsquo;s dynamic energy. As part of The First Group, a leader in award-winning hospitality and real estate developers in Dubai, The First Collection is more than a hotel brand&mdash;it&rsquo;s an immersive journey into the heart of Dubai.</div><div></div><div><b><br>
About The First Collection Marina:</b><br>
Nestled in Dubai Marina, The First Collection Marina provides a chic urban escape with stunning views and premium facilities with 493 guest rooms and suites. Guests can relax in the rooftop pool, rejuvenate at the spa, and enjoy exclusive access to Soluna Restaurants &amp; Beach Club on the Palm Jumeirah, encompassing both dining and beach club experiences. Ideal for travellers seeking a relaxed yet lively stay, this hotel captures the spirit of Dubai Marina.</div><div></div><p><b><br>
About The First Group Hospitality</b></p><p>
The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&amp;B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market.</p><p>
For more information, visit tfghospitality.com</p>
Job Description:
<div>
The Club Lounge Agent is responsible for the set-up, clearing and cleanliness of the Lounge area in safe and efficient compliance with policies and procedures and brand standards. Must deliver personal service to our VIP Guests and complies with all guest service basics such as proper uniform, name tag and proper guest greetings.</div><p>
Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management.</p><p></p><p><br>
Reports any deviations from policies, procedures, brand standards and regulations to management. Should be knowledgeable on hotel facilities and services to assist guests as appropriate and ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner.</p><ul><li>
Perform Check In/Check Out for VIP Club Lounge guests</li><li>
Monitor lounge access and ensure only eligible guests are admitted</li><li>
Welcome and assist club lounge guests in a professional and courteous manner</li><li>
Serve drinks, beverages, and light refreshments to guests</li><li>
Replenish food and beverage items and coordinate with kitchen/bar staff</li><li>
Support smooth lounge operations during peak hours</li><li>
Comply with policies and Practice safe work habits and comply with Sanitary, safety, security and emergency procedures.</li><li>
Respond promptly to guest requests and resolve concerns efficiently</li><li>
Perform any other tasks / duties as requested by management</li></ul>
Desired Skill &amp; Expertise:
<ul><li><div>
Excellent customer service and guest relations skills</div></li><li><div>
Strong verbal and written communication abilities</div></li><li><div>
Knowledge of food and beverage service, including serving drinks</div></li><li><div>
Front desk and receptionist operation skills</div></li><li><div>
Ability to multitask and manage guest requests efficiently</div></li><li><div>
Professional appearance and positive attitude</div></li><li><div>
Basic computer skills and familiarity with hotel systems</div></li><li><div>
Problem-solving and conflict resolution skills</div></li><li><div>
Attention to detail and organizational abilities</div></li><li><div>
Ability to work independently and as part of a team</div></li></ul></div>

Guest Service Agent

Aurora Stays Holiday Homes Rental LLC

<p>Aurora is one of Dubai&rsquo;s leading short-term rental management companies. We are looking for a reliable and well-presented <b>Check-In Agent</b> to handle guest arrivals and ensure a seamless start to every stay. The ideal candidate is punctual, service-oriented, and familiar with Dubai locations and buildings.</p><p><b>Responsibilities:</b></p><ul><li>Greet guests upon arrival and conduct smooth, professional check-ins</li><li>Guide guests through apartment features, facilities, and rules</li><li>Handle key handovers and verify guest IDs and booking details</li><li>Communicate with operations, housekeeping, and maintenance teams to ensure readiness</li><li>Coordinate check-outs when needed and report any issues</li><li>Maintain excellent communication with the Guest Experience team</li><li>Represent the company with professionalism and hospitality</li></ul><p><b>Requirements:</b></p><ul><li>Minimum 1 year of experience in hospitality, concierge, or holiday homes in Dubai</li><li>Excellent communication and interpersonal skills</li><li>Fluent in English (Arabic or additional languages is a <b>strong advantage</b>)</li><li>Familiarity with Downtown Dubai buildings and locations</li><li>Well-groomed, punctual, and customer-service oriented</li><li>Flexible to work evenings, weekends, and public holidays</li><li>UAE driving license is a <b>strong advantage</b></li></ul><p><b>Benefits:</b></p><ul><li>Competitive salary + performance bonuses</li><li>Fuel allowance / transportation support</li><li>Company mobile phone provided</li><li>Training and growth opportunities within the team</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Salary expectation:</li><li>List your previous Dubai experience in the Holiday Homes (Dubai) industry. Which companies did you work for?</li></ul><p>Experience:</p><ul><li>Holiday Homes (Dubai): 1 year (Preferred)</li></ul><p>Language:</p><ul><li>English fluently (Preferred)</li><li>Arabic (Preferred)</li></ul><p>License/Certification:</p><ul><li>UAE driving license (Preferred)</li></ul>

Check-In Agent – Holiday Homes

Five Hotels and Resorts

<div><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<div><p><b>An Exhilarating Opportunity</b></p><p></p><p><br>
Are You Ready for a Daring Challenge with The World&rsquo;s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining &lsquo;FIVE-Star&rsquo; Hospitality and Setting the Gold Standard across the Industry.</p><p></p><p><br>
Join the FIVE Tribe - and Get Ready to Make Waves.</p><p></p><p><b><br>
The Candidate</b></p><p></p><p><br>
A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A &lsquo;Can-Do!&rsquo; Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.</p><p></p><p><br>
Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other &lsquo;FIVERs&rsquo; and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Front Office Team as a Front Desk Agent will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!</p><p></p><p><b><br>
What We&rsquo;re Looking For</b></p><br>
<p></p><ul><li>
A proven track record of 1-2 years in a similar role, delivering sensational Experiences synonymous with FIVE's award-winning Service Quality.<br>
</li><li>
A Welcoming and Enthusiastic Energy that sets the tone for a Sensational Guest Experience.<br>
</li><li>
An elevated and energetic Conversationalist, engaging Guests with lively discussions.<br>
</li><li>
A steadfast desire to Improve Customer Satisfaction, showcasing a commitment to Industry-Leading Standards.<br>
</li><li>
Impeccable communication skills, both verbal and written, with fluency in English (Proficiency in multiple languages is preferred).<br>
</li><li>
Computer literacy, with a mastery of Word, Excel, and Outlook, while possessing an exceptional knowledge of Hotel PMS, specifically Opera.<br>
</li><li>
A Proactive Nature, coupled with a meticulous Eye for Detail, ensures every aspect of the Operation is perfectly curated.<br>
</li><li>
Next-Level Organisational and Leadership skills, effectively leading and inspiring the FIVE Tribe to New Heights.<br>
</li><li>
&lsquo;FIVE-Styled&rsquo; Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned.<br>
</li><li>
A teamwork-oriented mindset, fostering Collaboration and Cooperation among FIVE Tribe Members to achieve collective success.<br>
</li><li>
Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.<br>
</li><li>
A hands-on attitude, fuelled by a &lsquo;Can-Do!&rsquo; Spirit.</li></ul><p></p><p><b><br>
Key Responsibilities</b></p><br>
<div></div><ul><li>
Arrives to work promptly, always adhering to FIVE&rsquo;s Grooming Standards and maintaining a polished, &lsquo;FIVE-Styled&rsquo; appearance.<br>
</li><li>
Anticipates and caters to Guests' needs, delivering Exquisite service that Elevates Guest Satisfaction.<br>
</li><li>
Strives for Top-Notch Service, embracing the Disruptive and Visionary approach that makes FIVE an Industry-Leading Lifestyle Destination<br>
</li><li>
Ensures there are no complaints about the Front Office Department, consistently achieving the Highest Degree of Guest Satisfaction.<br>
</li><li>
Demonstrates Expert Knowledge of Room Types, Hotel Facilities, Dining Venues, Shop Hours, Function Rooms, and Daily Events, maintaining an Impeccable Level of Awareness.<br>
</li><li>
Stays informed about FIVE&rsquo;s Leadership Team and their Roles and Availability.<br>
</li><li>
Adheres to Legal Requirements regarding Fire Safety, Bomb Threats, and Health and Safety, ensuring a Boundary-Breaking Level of Compliance.<br>
</li><li>
 Attends required training sessions to stay at the Cutting Edge of their profession.<br>
</li><li>
Maintains a Clean and Glamorous work area by filing all paperwork on the spot, reflecting a Next-Level Commitment the role.<br>
</li><li>
Cultivates a First-in-Class understanding of Dubai's national history, shopping areas, and places of interest.<br>
</li><li>
 Creates a Sensational Experience by addressing Guests by their names whenever appropriate.<br>
</li><li>
Upholds professional confidentiality, safeguarding FIVE's Trade Secrets with integrity.<br>
</li><li>
Resolves and logs Guest complaints promptly or escalates them to the appropriate managerial level.<br>
</li><li>
Checks Guests into the hotel with &lsquo;FIVE-Styled&rsquo; Precision, ensuring the Luxury Service that FIVE is renowned for.<br>
</li><li>
Complies with Legal Requirements by accurately copying and filing Guest Passports upon arrival and adheres to various Country and Company Procedures.<br>
</li><li>
Stays attuned to FIVE&rsquo;s occupancy and average Room Rate, Month-To-Date, and Performance against budget requirements.<br>
</li><li>
Maintains a &lsquo;FIVE-Star&rsquo; Awareness of Concierge Desk, Business Center, Guest Relations, and Loyalty Club policies and procedures to offer an Award-Winning Experience.<br>
</li><li>
Maintains Open Communication and shares information about previous and future shifts through the Front Office Logbook, enhancing the 'Vibe at FIVE.&rsquo;<br>
</li><li>
Actively participates in increasing FIVE&rsquo;s revenue by engaging in Upselling, Walk-Ins, and offering Additional Services that Enhance the FIVE Experience.<br>
</li><li>
Enforces FIVE&rsquo;s credit policy, upholding the Gold Standard we're known for.<br>
</li><li>
Updates OPERA immediately with any changes, demonstrating a Commitment to staying Ahead of the Curve.<br>
</li><li>
Collaborates with Reservations to ensure Reception is fully updated on the day&rsquo;s arrivals, embracing the &lsquo;FIVER&rsquo; spirit.<br>
</li><li>
Executes all tasks Efficiently and Thoroughly, in line with our Award-Winning Expectations<br>
</li>
Manages any tasks assigned by the Front Office Supervisor, Duty Manager, or Front Office Manager, embodying the dedication of a true FIVE Tribe Member.<br>
<li>
</li></ul><p><b>The Team</b></p><p></p><p><br>
&lsquo;FIVERs&rsquo; are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct &lsquo;Vibe at FIVE&rsquo; and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime &ndash; then Look No Further and Unleash your Next-Level Potential.</p><p></p><p><b><br>
Sustainable Indulgence at FIVE</b></p><p></p><p><br>
FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled &lsquo;Sustainable Indulgence&rsquo; Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making &lsquo;Sustainability without Compromise on Luxury Living&rsquo; central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE&rsquo;s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.</p><p></p><p><b><br>
An Equal Opportunity Employer</b></p><p></p><p><br>
The FIVE Tribe represents over 70 nationalities across its over 1500 &lsquo;FIVERs&rsquo;. FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together &ndash; it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity.</p><p><br>
<br>
</p><p><b>About FIVE Hotels and Resorts</b></p><p></p><p><br>
FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE&rsquo;s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.</p><p></p><div><br>
Find out more here: fivehotelsandresorts.com</div></div></div><p></p>
<br><ul><div><p>Department Name</p>
<div>Front Office
</div></div><div><p>Date Opened</p>
<div>02/06/2026
</div></div><div><p>Job Type</p>
<div>Full time
</div></div><div><p>Industry</p>
<div>Hospitality
</div></div><div><p>Work Experience</p>
<div>4-5 years
</div></div><div><p>City</p>
<div>Dubai
</div></div><div><p>State/Province</p>
<div>Dubayy (Dubai)
</div></div><div><p>Country</p>
<div>United Arab Emirates
</div></div><div><p>Zip/Postal Code</p>
<div>337-1500</div></div></ul>

Front Desk Agent

TownX Real Estate Development LLC

<p><b>TownX Real Estate Development LLC is a leading Dubai-based property developer, recognized for delivering premium residential communities that reflect luxury, quality, and exceptional client experience. Our commitment extends beyond construction to ensuring a world-class service journey for residents, guests, and stakeholders.</b></p><p><b>Role Summary</b></p><p><b>We are seeking a highly experienced male hospitality professional with a minimum of 5 years&rsquo; experience in luxury or 5-star service environments. The role requires a polished, service-driven individual capable of delivering exceptional guest experiences while representing the company with professionalism, confidence, and discretion.</b></p><p><b>The successful candidate will play a key role in guest relations, service excellence, and operational coordination, ensuring all interactions reflect the highest standards of hospitality.</b></p><p><b>Key Responsibilities</b></p><ul><li><b>Deliver personalized, high-quality guest services that consistently meet 5-star hospitality standards.</b></li><li><b>Serve as a primary point of contact for guests, handling inquiries, requests, and complaints with professionalism, efficiency, and discretion.</b></li><li><b>Anticipate guest needs and proactively provide solutions to enhance overall experience.</b></li><li><b>Coordinate closely with internal departments to ensure seamless service delivery and smooth daily operations.</b></li><li><b>Maintain comprehensive knowledge of company services, facilities, and local attractions to provide accurate recommendations.</b></li><li><b>Support, guide, and mentor junior staff on service standards, etiquette, and best hospitality practices.</b></li><li><b>Ensure impeccable personal presentation, conduct, and adherence to company service protocols at all times.</b></li><li><b>Assist in guest arrivals, VIP handling, events, and concierge-style services when required.</b></li></ul><p><b>Qualifications &amp; Experience</b></p><ul><li><b>Minimum 5 years of experience in hospitality or guest services, preferably within 5-star hotels, luxury residences, resorts, or premium service environments.</b></li><li><b>Strong command of English; additional languages are an advantage.</b></li><li><b>Proven ability to manage high-profile guests and demanding service expectations.</b></li><li><b>Excellent interpersonal, communication, and problem-solving skills.</b></li><li><b>Ability to work flexible hours in a fast-paced, service-oriented environment.</b></li><li><b>Professional appearance, strong work ethic, and service-focused mindset.</b></li></ul><p>Job Type: Full-time</p><p>Pay: From AED5,000.00 per month</p>

SENIOR HOSPITALITY PROFESSIONAL / GUEST SERVICES SPECIALIST (Male)

Sofitel

<div><b>Company Description</b><p><br>
Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.</p><p>
Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.</p><p>
With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment &ldquo;Where life lives&rdquo; and indulge in excellence.</p><p>
The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L&rsquo;Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.</p><b><br>
Job Description</b><br>
<ul><li>
Warmly welcome guests upon arrival, assist with registration, and ensure smooth check-in/check-out procedures.</li><li>
Verify guest preferences, ensuring that room assignments and special requests are met.</li><li>
Offer a seamless departure process by handling check-out swiftly, ensuring all accounts are accurately settled.</li><li>
Handle guest inquiries, requests, and complaints with the utmost professionalism, responding promptly and efficiently.</li><li>
Offer tailored recommendations about hotel services, local attractions, and events to enhance the guest experience.</li><li>
Manage guest expectations and resolve any issues or concerns to ensure complete satisfaction.</li><li>
Accurately manage room assignments and keep guest profiles updated.</li><li>
Process billing and payments, including cash, credit cards, and digital transactions, ensuring correctness and confidentiality.</li><li>
Resolve billing discrepancies with efficiency, providing clarity on charges as needed.</li><li>
Handle reservation modifications, cancellations, and special requests while ensuring the availability of preferred accommodations.</li><li>
Keep the reservations system up-to-date, ensuring accuracy and maximizing room occupancy.</li><li>
Work closely with the Sales and Reservations team to confirm guest bookings and accommodate last-minute changes.</li><li>
Provide concierge services by helping guests with transportation, restaurant reservations, spa appointments, tickets to events, and other special requests.</li><li>
Proactively anticipate guest needs and provide personalized service, such as arranging surprise amenities or requests for special occasions.</li><li>
Maintain thorough knowledge of hotel amenities, services, and operational procedures to provide accurate information to guests.</li><li>
Stay informed about local attractions, restaurants, and events, and provide informed recommendations to enhance guests&rsquo; stays.</li><li>
Work cohesively with other departments such as Housekeeping, Engineering, and F&amp;B to address guest needs and resolve any service issues.</li><li>
Assist team members during peak hours and high-demand periods, maintaining a calm and professional demeanor.</li><li>
Ensure the front desk area is clean, organized, and welcoming at all times.</li><li>
Handle administrative tasks such as filing, sorting, and data entry as needed.</li><li>
Follow hotel policies, procedures, and safety standards, ensuring the well-being of guests and team members.</li><li>
Monitor security systems and report any suspicious activity or safety concerns to appropriate departments.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Previous experience in hospitality or customer service, preferably in a luxury hotel or 5-star environment.</li><li>
Experience with property management systems (PMS) or hotel reservation software is highly preferred.</li><li>
Excellent communication and interpersonal skills with the ability to manage challenging situations calmly and professionally.</li><li>
Strong multitasking abilities and the capacity to handle high-pressure situations.</li><li>
Problem-solving skills with the ability to find creative solutions to guest concerns.</li><li>
Exceptional attention to detail, ensuring high standards of service and accuracy in billing and room assignments.</li><li>
High school diploma or equivalent required; a degree in hospitality management or related fields is a plus.</li><li>
Proficiency in English; additional languages such as Spanish, French, or Mandarin are a significant advantage.</li><li>
Experience using property management systems (PMS), reservations software, and basic office software (Word, Excel, Outlook).</li><li>
Ability to operate hotel phone systems, fax, and other office equipment.</li></ul></div>

Guest Services Officer - Night Shift (Arabic Speaker)

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>26022562<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>Bvlgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates, 72223<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<br>
<p></p><div><i>Marriott International bietet als Arbeitgeber Chancengleichheit, eine Willkommenskultur und vielf&auml;ltige M&ouml;glichkeiten zur beruflichen Weiterentwicklung. Wir f&ouml;rdern aktiv ein Umfeld, in dem die einzigartigen Hintergr&uuml;nde unserer Mitarbeitenden wertgesch&auml;tzt werden. Unsere gr&ouml;&szlig;te St&auml;rke liegt in der Vielfalt der Kulturen, Talente und Erfahrungen unserer Mitarbeitenden. Wir verpflichten uns zur Nichtdiskriminierung in Bezug auf gesch&uuml;tzte Merkmale, einschlie&szlig;lich Behinderung, Veteranenstatus oder andere durch geltendes Recht gesch&uuml;tzte Merkmale.</i>
<p></p><p>Unsere exklusiven Bulgari Hotels &amp; Resorts wurden in Zusammenarbeit mit dem Juwelier und Luxusproduktdesigner Bulgari entwickelt und befinden sich in den wichtigsten kosmopolitischen Metropolen und an luxuri&ouml;sen Resort-Reisezielen. Treten Sie unserem Team bei und leisten Sie einen Beitrag, um G&auml;sten spannende Erlebnisse mit dem zeitlosen Glamour und dem Erbe der Marke Bulgari zu erm&ouml;glichen. Bei Bulgari Hotels &amp; Resorts werden Sie Teil des Markenportfolios von Marriott International. Hier k&ouml;nnen Sie <b>Ihr Bestes geben</b>, <b>Ihre Bestimmung finden</b>, einem fantastischen globalen <b>Team angeh&ouml;ren</b> und <b>das Beste aus sich herausholen</b>.</p></div></div>

Agent-Guest Services

<div>Overview:
<div><b>
About The First Collection:</b><br>
The First Collection represents a new era of urban lifestyle resorts, delivering a unique blend of hospitality across Dubai&rsquo;s vibrant landscape. Known for merging modern sophistication with authentic Dubai charm, The First Collection is where exceptional service meets innovative design. Each hotel in the portfolio offers bespoke experiences, including exclusive access to Soluna Restaurants &amp; Beach Club on the Palm Jumeirah for both dining and beachside relaxation, as well as serene city escapes that reflect Dubai&rsquo;s dynamic energy. As part of The First Group, a leader in award-winning hospitality and real estate developers in Dubai, The First Collection is more than a hotel brand&mdash;it&rsquo;s an immersive journey into the heart of Dubai.</div><div></div><div><b><br>
About The First Collection Marina:</b><br>
Nestled in Dubai Marina, The First Collection Marina provides a chic urban escape with stunning views and premium facilities with 493 guest rooms and suites. Guests can relax in the rooftop pool, rejuvenate at the spa, and enjoy exclusive access to Soluna Restaurants &amp; Beach Club on the Palm Jumeirah, encompassing both dining and beach club experiences. Ideal for travellers seeking a relaxed yet lively stay, this hotel captures the spirit of Dubai Marina.</div><div></div><p><b><br>
About The First Group Hospitality</b></p><p>
The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&amp;B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market.</p><p>
For more information, visit tfghospitality.com</p>
Job Description:
<ul><li>Greet and welcome all guests approaching the Front Desk in accordance with Wyndham standards.</li><li>
Being able to perform all Front Office duties like check-in and check-out of guests, answering the phone according to etiquette, help guests with their inquiries, taking reservations and performing administrational tasks.</li><li>
Be familiar with all the Front Office software required for the Front Office Attendant.</li><li>
Ensure that all hotel standards are met when serving the guests and handling information.</li><li>
Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner.</li><li>
Have knowledge of emergency procedures and assist as needed.</li><li>
Use proper etiquette at all times when communicating with guests and associates.</li><li>
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.</li><li>
Maintain and market promotions and guest programs.</li><li>
Be on time and at work when scheduled, and in proper uniform.</li><li>
Attend departmental meetings as scheduled.</li><li>
Consistent professional and positive attitude and actions when communicating with guests, vendors and associates.</li><li>
Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.</li><li>
Report any incidents of guest dissatisfaction or unusual matters of significance to manager / supervisor so that corrective measures may be taken.</li><li>
Perform special projects and other responsibilities as assigned.</li></ul>
Desired Skill &amp; Expertise:
<ul><li>At least 1+ years experience working at the reception or as a telephone operator in a 4* property with 250+ inventory.</li><li>
1 year experience Front Office computer literacy</li><li>
Excellent communications skills with Proficiency in speaking and writing English.</li><li>
Team player with excellent planning, organizing skills and excellent problem-solving skills.</li><li>
Able to work flexible working hours with rotating shifts.</li><li>
Pleasant personality and good grooming.</li></ul></div>

Front Office Associate

Explore 2001+ Guest service agent in Dubai this February. Find roles across top companies and apply now to boost your career.