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guest experience supervisor - front desk

hostess

ROTA Intl

WE'RE HIRING! Position: HOSTESSKey Responsibilities<ul><li>Greet and welcome guests in a friendly and professional manner</li><li>Manage reservations and waiting lists</li><li>Escort guests to their tables and provide menus</li><li>Coordinate with servers and management to manage table rotation</li><li>Answer phone calls and respond to guest inquiries</li><li>Maintain a clean and organized reception area</li><li>Handle guest concerns politely and escalate when necessary</li></ul>Requirements<ul><li>Previous experience in customer service or hospitality is preferred</li><li>Excellent communication and interpersonal skills</li><li>Professional appearance and positive attitude</li><li>Ability to multitask in a fast-paced environment</li><li>Basic knowledge of reservation systems (preferred but not required)</li><li>Flexible schedule, including evenings, weekends, and holidays</li><li>Must have a Valid QID (own visa)</li><li>Willing to work on a project-based assignment</li></ul>Job Types: Full-time, Part-time, Permanent, Temporary

HOSTESS

Marriott International

<div>Additional Information 
Job Number26016307 
Job CategoryFood and Beverage &amp; Culinary 
LocationThe Ritz-Carlton Doha, 1 West Bay Lagoon, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY
YOUR LEGACY STARTS WITH US
At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms &amp; suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you&rsquo;re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life&rsquo;s most meaningful moments.
FIND PURPOSE IN YOUR PASSION
At The Ritz-Carlton, we firmly believe that our Ladies &amp; Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.
Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:
<ul><li>A rewarding career within one of the most recognized and prestigious luxury brands in the world.</li>
<li>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.</li>
<li>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.</li>
<li>Consistent &amp; reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.</li>
<li>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:</li>
 </ul><div><ul><li>Exclusive training and leadership development programs</li></ul>
 <ul><li>Recognition and rewards for exceptional service</li></ul>
 <ul><li>Preferential Members Rates at Marriott Hotels Globally</li></ul>
 <ul><li>Dining &amp; Wellness discounts for your family and you</li></ul>
 <ul><li>Medical Insurance Coverage</li></ul>
 <ul><li>An HR team dedicated to your success and wellbeing</li></ul>
</div>OUR EXPECTATIONS FROM THE ROLE:
Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div>
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Hostess

Rise Holding - Noir Cafe / Sasso Restaurant

PLEASE DO NOT APPLY IF YOU DO NOT HAVE EXPERIENCE IN CUSTOMER SERVICEJob Title: Hostess / Receptionist (Luxury Cafe)Location: Doha, QatarCompany: Noir (www.noir.qa)Salary: QAR 2,800 &ndash; QAR 3,000 + BenefitsStart Date: Immediate DeploymentAbout the RoleAre you a poised, professional, and customer-centric individual? Noir, a premier luxury cafe in Doha, is looking for a sophisticated Hostess / Receptionist to be the face of our establishment. As the first point of contact, you will set the tone for a high-end dining experience, ensuring every guest feels welcomed and valued from the moment they walk through our doors.Compensation &amp; Benefits<ul><li>Monthly Salary: QAR 2,800 &ndash; QAR 3,000 (Based on experience).</li><li>Accommodation: Company-provided sharing accommodation.</li><li>Transportation: Company-provided transport to and from work.</li><li>Meals: Duty meals provided.</li><li>Growth: Opportunity to work in a luxury hospitality environment.</li></ul>Key Responsibilities<ul><li>Guest Relations: Warmly welcome guests and provide an exceptional first impression.</li><li>Reservation Management: Efficiently manage the reservation system and organize seating to optimize flow.</li><li>Table Hosting: Escort guests to their tables, present menus, and highlight daily specials.</li><li>Communication: Act as the bridge between guests, servers, and the kitchen staff to ensure seamless service.</li><li>Inquiry Handling: Answer phone calls, manage bookings, and provide accurate information regarding wait times.</li><li>Operational Support: Maintain a clean, organized hostess station and assist in the overall aesthetic upkeep of the cafe entrance.</li></ul>Requirements<ul><li>Experience: Proven experience in Customer Service or Hospitality is mandatory.</li><li>Language: Fluency in English is required; Arabic speaking skills are highly preferred.</li><li>Interpersonal Skills: Excellent communication skills with a professional and graceful demeanor.</li><li>Pace: Ability to remain calm and organized in a fast-paced, high-pressure environment.</li><li>Technical: Basic computer literacy and familiarity with reservation software.</li><li>Physical: Ability to stand for extended periods.</li><li>Availability: Must be flexible to work evenings, weekends, and holidays.</li></ul>How to ApplyIf you meet the requirements and are ready to join a luxury team in Doha, please submit your updated CV via Indeed.Note: Only candidates with relevant customer service experience will be contacted for an interview.Job Type: Full-timePay: QAR2,800.00 - QAR3,000.00 per monthApplication Question(s):<ul><li>In which country are you currently located?</li><li>Which country are you from? (Nationality)</li><li>What is your age now? / How old are you?</li><li>What is your height (cm)? / What is your Weight (Kg.)?</li><li>If selected for this role, are you willing to be assigned to Riyadh, Saudi Arabia or Doha Qatar?</li><li>If selected for this role, after how many days can you join our company?</li><li>Have you read and accept the job description and salary details that we mentioned for this role?</li><li>Do wish to change your Sponsorship , by providing your NOC ?</li></ul>

Luxury Cafe Hostess (Qatar)

SPHC

<div>Your role will be included but not limited to: 
<div> 
<ul><li>Welcome and escort guests with warmth, elegance, and professionalism, creating a lasting first impression.</li><li>Manage reservations, VIP bookings, and special requests with accuracy, discretion, and attention to detail.</li><li>Coordinate seating arrangements strategically to ensure a smooth service flow and an elevated guest experience.</li><li>Communicate effectively with restaurant management, service, and kitchen teams to anticipate and meet guest expectations.</li><li>Maintain a polished and inviting reception area that reflects the restaurant&rsquo;s luxury standards.</li><li>Monitor table availability and waiting times, ensuring guests are attended to with care and transparency.</li><li>Personalize the guest journey by recognizing returning guests, special occasions, and preferences whenever possible.</li><li>Confidently share information about signature dishes, seasonal menus, and exclusive events.</li><li>Uphold brand standards, grooming guidelines, and service excellence at all times.</li><li>Maintain accurate guest profiles and reservation records to support repeat business and loyalty.</li><li>Contribute to maximizing occupancy and revenue through efficient reservation management and strategic table planning.</li><li>Support management with administrative and operational tasks to ensure flawless daily operations.</li></ul></div>
What We Need from You:<ul><li>Previous experience as a Hostess or in a guest-facing role within a restaurant or hotel environment; fine-dining experience is preferred.</li><li>Excellent communication skills and a professional, polished appearance.</li><li>Proficiency in Arabic is a plus.</li><li>Strong organizational skills with the ability to multitask in a fast-paced environment.</li><li>Friendly, confident, and genuinely guest-focused demeanor.</li><li>Familiarity with reservation systems is an advantage.</li></ul> 
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you&rsquo;ll become part of our ever-growing global family. 
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

F&B Hostess

<div>Additional Information 
Job Number26020391 
Job CategoryFood and Beverage &amp; Culinary 
LocationW Doha, West Bay, Zone 61, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. 
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Restaurant Insider - Hostess

Explore 5+ Hostess in Modern And Contemporary History Jobs In Doha this February. Find roles across top companies and apply now to boost your career.

5 hostess jobs In Modern And Contemporary History Jobs In Doha

HOSTESS

Hostess

Luxury Cafe Hostess (Qatar)

F&B Hostess

Restaurant Insider - Hostess