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hotel assistant manager

IHG Hotels & Resorts

This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees. By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer. About Us Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels. The Assistant Spa Manager supports the Spa Manager in overseeing the daily operations of the spa to ensure the highest level of guest satisfaction, service quality, and operational efficiency. This role involves supervising spa team members, maintaining service standards, managing scheduling, and assisting with financial and marketing goals to enhance the spa's profitability and reputation. Your day to day Operations Management <ul> <li>Assist in the daily management and smooth operation of the spa and wellness facilities.</li> <li>Supervise therapists, receptionists, and attendants to ensure exceptional guest experiences.</li> <li>Ensure all spa areas are clean, well-maintained, and compliant with hygiene and safety standards.</li> <li>Monitor inventory levels and coordinate with suppliers for product replenishment.</li> <li>Support the implementation of spa protocols and standard operating procedures (SOPs).</li> </ul> Guest Experience <ul> <li>Ensure guests receive personalized, professional, and memorable experiences.</li> <li>Handle guest complaints or feedback promptly and professionally.</li> <li>Promote spa services, packages, and retail products to enhance guest satisfaction and revenue.</li> <li>Maintain strong guest relationships and encourage repeat business.</li> </ul> Team Leadership <ul> <li>Assist in the recruitment, training, and evaluation of spa staff.</li> <li>Support employee scheduling, attendance, and performance management.</li> <li>Foster a positive, motivated, and collaborative team environment.</li> <li>Conduct regular briefings and training sessions to maintain service excellence.</li> </ul> Financial & Sales Support <ul> <li>Assist in achieving spa revenue and profitability goals.</li> <li>Support in preparing reports, budgets, and forecasts.</li> <li>Promote retail sales and develop strategies to increase treatment bookings and product sales.</li> <li>Ensure proper billing and adherence to financial procedures.</li> </ul> Marketing & Promotion <ul> <li>Assist with spa promotions, seasonal offers, and partnerships.</li> <li>Coordinate with the marketing team to create attractive campaigns and social media content.</li> <li>Stay updated with industry trends to introduce innovative treatments and experiences.</li> </ul> What We Need From You <ul> <li>Minimum 2-3 years of experience in a supervisory or assistant management role within a spa or wellness center.</li> <li>Strong knowledge of spa operations, treatments, and retail products.</li> <li>Excellent communication, leadership, and organizational skills.</li> <li>Customer-oriented with a passion for wellness and hospitality.</li> <li>Proficiency in spa management software and Microsoft Office Suite.</li> <li>Diploma or certification in Spa Management, Hospitality, or a related field is preferred.</li> <li>Leadership & Team Management</li> <li>Guest Service Excellence</li> <li>Financial Awareness</li> <li>Attention to Detail</li> <li>Sales & Marketing Focus</li> <li>Problem-Solving</li> <li>Professional Appearance & Attitude</li> </ul> What We Offer We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you'll become part of our hotel family. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Seniority level <ul> <li>Mid-Senior level</li> </ul> Employment type <ul> <li>Temporary</li> </ul> Job function <ul> <li>Other</li> </ul> Industries <ul> <li>Hospitality</li> </ul>

Franchise Hotel - Assistant Spa Manager

voco™ hotels

<div>This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer. 
About Us

Join voco&trade; hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco&trade; hotels. The Assistant Spa Manager supports the Spa Manager in overseeing the daily operations of the spa to ensure the highest level of guest satisfaction, service quality, and operational efficiency. This role involves supervising spa team members, maintaining service standards, managing scheduling, and assisting with financial and marketing goals to enhance the spa's profitability and reputation.<h4 class="jobSectionHeader"> 
Your day to day
</h4><h4 class="jobSectionHeader">
Operations Management</h4>
<ul>
<li>Assist in the daily management and smooth operation of the spa and wellness facilities.
</li>
<li>Supervise therapists, receptionists, and attendants to ensure exceptional guest experiences.
</li>
<li>Ensure all spa areas are clean, well-maintained, and compliant with hygiene and safety standards.
</li>
<li>Monitor inventory levels and coordinate with suppliers for product replenishment.
</li>
<li>Support the implementation of spa protocols and standard operating procedures (SOPs).
</li>
</ul><h4 class="jobSectionHeader">Guest Experience</h4>
<ul>
<li>Ensure guests receive personalized, professional, and memorable experiences.
</li>
<li>Handle guest complaints or feedback promptly and professionally.
</li>
<li>Promote spa services, packages, and retail products to enhance guest satisfaction and revenue.
</li>
<li>Maintain strong guest relationships and encourage repeat business.
</li>
</ul><h4 class="jobSectionHeader">Team Leadership</h4>
<ul>
<li>Assist in the recruitment, training, and evaluation of spa staff.
</li>
<li>Support employee scheduling, attendance, and performance management.
</li>
<li>Foster a positive, motivated, and collaborative team environment.
</li>
<li>Conduct regular briefings and training sessions to maintain service excellence.
</li>
</ul><h4 class="jobSectionHeader">Financial &amp; Sales Support</h4>
<ul>
<li>Assist in achieving spa revenue and profitability goals.
</li>
<li>Support in preparing reports, budgets, and forecasts.
</li>
<li>Promote retail sales and develop strategies to increase treatment bookings and product sales.
</li>
<li>Ensure proper billing and adherence to financial procedures.
</li>
</ul><h4 class="jobSectionHeader">Marketing &amp; Promotion</h4>

<ul><li>Assist with spa promotions, seasonal offers, and partnerships.
</li>
<li>Coordinate with the marketing team to create attractive campaigns and social media content.
</li>
<li>Stay updated with industry trends to introduce innovative treatments and experiences.</li></ul> 

What we need from you
<ul>
<li>Minimum 2-3 years of experience in a supervisory or assistant management role within a spa or wellness center.
</li>
<li>Strong knowledge of spa operations, treatments, and retail products.
</li>
<li>Excellent communication, leadership, and organizational skills.
</li>
<li>Customer-oriented with a passion for wellness and hospitality.
</li>
<li>Proficiency in spa management software and Microsoft Office Suite.
</li>
</ul><ul><li>Diploma or certification in Spa Management, Hospitality, or a related field is preferred.
</li>
<li>Leadership &amp; Team Management
</li>
<li>Guest Service Excellence
</li>
<li>Financial Awareness
</li>
<li>Attention to Detail
</li>
<li>Sales &amp; Marketing Focus
</li>
<li>Problem-Solving
</li>
<li>Professional Appearance &amp; Attitude</li></ul> 

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. 
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
So, join us and you'll become part of our hotel family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Join to apply for the Franchise Hotel - Assistant Food & Beverage Manager role at IHG Hotels & ResortsJoin to apply for the Franchise Hotel - Assistant Food & Beverage Manager role at IHG Hotels & ResortsGet AI-powered advice on this job and more exclusive features.This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees. By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer. About Us Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels Your day to day <ul><li>Oversee daily operations of the food and beverage department, ensuring compliance with health, safety, and quality standards.</li><li>Manage inventory control, including ordering supplies, conducting stock takes, and minimizing waste.</li><li>Develop and implement training programs for food and beverage staff to enhance service quality and efficiency.</li><li>Coordinate with the kitchen staff to ensure timely preparation and delivery of food and beverages.</li><li>Handle customer complaints and feedback, ensuring guest satisfaction and implementing improvements as necessary.</li><li>Assist in creating and updating menus, considering seasonal availability, customer preferences, and cost-effectiveness.</li><li>Monitor financial transactions and budget adherence, including payroll management and cost analysis.</li><li>Plan and execute special events and catering services, including menu selection, staffing, and logistics coordination. </li></ul>What We Need From You <ul><li>Minimum of 2 years of experience in a food and beverage management role</li><li>Bachelor's degree in hospitality or a related field</li><li>Knowledge of food and beverage industry regulations and compliance</li><li>Ability to manage inventory and control costs</li><li>Proficiency in Microsoft Office and Point of Sale (POS) systems</li><li>Excellent communication and interpersonal skills</li><li>Strong leadership and team management abilities</li><li>Ability to multitask and work under pressure</li><li>Customer-focused mindset and commitment to providing exceptional service</li><li>An eye for detail and a passion for quality assurance </li></ul>What We Offer We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you'll become part of our hotel family. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Seniority level <ul><li> Seniority level Mid-Senior level</li></ul> Employment type <ul><li> Employment type Temporary</li></ul> Job function <ul><li> Job function Other</li><li> Industries Hospitality</li></ul>Referrals increase your chances of interviewing at IHG Hotels & Resorts by 2xGet notified about new Assistant Food Beverage Manager jobs in Dubai, Dubai, United Arab Emirates. Assistant Manager - Breakfast Operations - Jumeirah Burj Al Arab Dubai, Dubai, United Arab Emirates 23 hours ago Assistant Outlet Manager - F&B - Jumeirah Wild Wadi Junior Floor Assistant Manager (M/F) - NEW OPENING Dubai Assistant Restaurant Manager (All Day Dining) Hilton Dubai Palm Assistant Outlet Manager - Nuska Beach - Jumeirah Beach Hotel Restaurant Manager (Ginori Terrace, Signature Lounge) - The St. Regis Downtown Dubai Assistant Restaurant Manager - The Butcher Shop & Grill OliOli Dubai Operations Manager - F&B Dubai, Dubai, United Arab Emirates 2 hours ago Assistant Outlet Manager - All-Day Dining Restaurant We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Franchise Hotel - Assistant Food & Beverage Manager

Accor Group

Job Title Assistant Guest Relations Manager - Guest Experience and Service Excellence (Accor Dubai) Job Description Assistant Guest Relations Manager - Guest Experience and Service Excellence (Accor Dubai) Your Mission Accor is looking for an Assistant Guest Relations Manager to oversee daily guest engagement and front-of-house service operations at one of its luxury Dubai properties. In this full-time role, you will supervise the Guest Relations team, handle VIP arrivals, respond to guest concerns, and promote a warm, personalized experience across all touchpoints. This role is ideal for service-focused professionals with strong leadership skills and a passion for luxury hospitality. Job Essentials Job Location: Dubai, UAE Industry: Hospitality Function: Hospitality / Travel Salary: 9000-11000 monthly (Market estimated) Gender: Any (Female preferred) Candidate Nationality: Any Candidate Current Location: Any Job Type: Full-time Main Responsibilities * Supervise the day-to-day operations of the Guest Relations department and ensure adherence to quality service standards * Personally welcome VIPs, oversee guest cocktails, and maintain lobby presence to ensure all guests are assisted * Monitor and respond to guest inquiries, letters, and complaints with discretion and professionalism * Support and coach the Guest Relations team in delivering high-impact guest experiences * Coordinate guest activities and communication between Front Office, Housekeeping, F&amp;B, and General Management * Track and analyze guest feedback, taking direct action when needed to resolve issues and convert experiences into loyalty * Maintain and update departmental attendance, training records, and vacation overviews * Support cross-training efforts, interdepartmental collaboration, and staff morale * Handle any tasks assigned by the Guest Relations Manager or cover their responsibilities when required * Ensure departmental grooming, punctuality, and behavior align with hotel brand standards * Participate in hotel opening task force initiatives when needed Candidate Requirements * University degree in Hotel or Hospitality Management * 3 to 4 years of experience in a similar guest-facing leadership role, ideally within a five-star hotel * Excellent interpersonal and communication skills * Proficient in handling guest complaints and service recovery * Able to inspire and lead a diverse service team in a high-volume setting * Well-groomed, punctual, and consistently professional in conduct * Fluent in English; additional languages are a plus * Female candidates are preferred for this position Perks and Benefits * Employee benefit card offering discounted rates at Accor properties worldwide * Access to professional development programs through Accor Academies * Global career mobility across Accor s network of 110+ countries * Opportunity to participate in purpose-driven initiatives like Planet 21 * Work in a diverse, inclusive environment that values talent and encourages growth

Assistant Guest Relations Manager

KERZNER INTERNATIONAL LIMITED

About the role 
As an Assistant Manager at Nobu One Za'abeel, you will be assisting the Assistant General Manager and Restaurant General Manager for overseeing the efficient running and profitability of the restaurant s daily activities. Your responsibilities include training and developing team members, coordinating employees schedule, and ensuring that company standard operating procedures, policies and procedures are being followed and consistently implemented. Finally, you will help minimize operating costs, boost employee s retention, deliver outstanding guest service and overall customer satisfaction.
 About you The ideal candidate will have experience within a luxury hotel, with a minimum of 3 to 5 years experience in a similar role, previous international experience is also preferred. Team leadership skills and a high level of customer focus and ability to work under pressure, along with a hands-on management style are important aspects of this role. One &amp; Only One Za'abeel offers an unbeatable opportunity to grow and develop in your career right in the mix of a continuously developing city and diverse range of cultures.

Assistant Manager

Mandarin Oriental Hotel Group

About the job The Assistant Revenue Manager Rooms supports the Director of Revenue Management in driving the hotel s rooms revenue strategy to ensure maximum profitability and optimal market share. The role assists in implementing the MOHG revenue management systems, supporting the forecasting, budgeting, and pricing processes, and ensuring the consistent application of the hotel s yield strategy across all segments and channels. This position bridges analytical work and practical execution providing daily oversight on pricing, distribution, and demand analysis while collaborating closely with Sales, Reservations, and Marketing to ensure that business decisions align with the overall commercial strategy of Mandarin Oriental Jumeira, Dubai. The Assistant Revenue Manager acts as a deputy to the Director of Revenue Management and plays an active role in mentoring junior team members, contributing to weekly revenue meetings, and supporting tactical decision-making. As an Assistant Revenue Manager - Rooms, you will be responsible for the following duties: General: <ul> <li>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.</li> <li>MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, and with all rules, regulations and other requirements.</li> <li>It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental Jumeira, Dubai Human Resources Strategic Policy.</li> <li>It is part of your role and your responsibility to fully support all learning and development activities.</li> <li>On The Job trainers and trainings.</li> <li>Group Training Technique trainers and trainings.</li> <li>Update and maintain a complete Training Matrix for your department.</li> <li>Update and maintain Job Description and Job Specification Matrix for your department.</li> <li>Ensure the colleagues career path and development needs are being prioritised and documented in accordance with the MO Profile online system.</li> <li>Hold monthly meetings with all colleagues to assure they have a forum to voice any concerns or challenges and share departmental and hotel information.</li> <li>You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.</li> <li>Use of the hotel s network, computers or internet access which is in the hotel s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.</li> <li>Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li> <li>Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.</li> <li>Mandarin Oriental Jumeira, Dubai has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.</li> <li>Act as a hotel ambassador at all times.</li> <li>To carry out any additional duties requested by management, related to hotel operational activities.</li> </ul> Managerial Duties: <ul> <li>Assist in the development and implementation of room revenue management strategies to maximize RevPAR and profitability.</li> <li>Prepare and present data for weekly Revenue Strategy Meetings, supporting decision-making with accurate analysis.</li> <li>Support monitoring of market trends, competitor rates, and demand patterns to recommend tactical actions.</li> <li>Oversee daily pricing and inventory management in coordination with Reservations and Distribution.</li> <li>Ensure all pricing decisions align with the hotel s positioning, rate parity standards, and MOHG guidelines.</li> <li>Maintain regular communication with the Sales and Marketing teams to align strategies across all business segments.</li> <li>Contribute to accurate monthly forecasts and assist in the annual budget process.</li> <li>Support in tracking and analysing denied, lost, and cancelled business.</li> <li>Ensure the Revenue Management systems and PMS are maintained accurately and efficiently.</li> </ul> Departmental Duties: <ul> <li>Support daily inventory control, rate loading, and restriction management.</li> <li>Review pickup, pace, and channel performance reports to identify trends and opportunities.</li> <li>Assist in ensuring pricing logic and room type hierarchy is maintained across all systems.</li> <li>Collaborate with the Sales and Reservations teams to ensure negotiated contracts and promotions are accurately loaded.</li> <li>Support forecast preparation (3-day, 10-day, 30-day, 90-day) for transient and group segments.</li> <li>Monitor performance of key distribution channels and online partners, ensuring rate integrity.</li> <li>Support the development of the rooms budget and marketing plan components related to pricing and segmentation.</li> <li>Assist in evaluating daily, weekly, and monthly STR performance and recommend actions to maintain competitive positioning.</li> <li>Ensure systems (IDeaS, PMS, SynXis, etc.) are used effectively to manage demand and pricing controls.</li> <li>Maintain a detailed understanding of market segmentation, lead times, and booking behavior to guide strategy.</li> <li>Provide analytical support for promotional planning, rate testing, and displacement analysis.</li> </ul> 4. Customer Focus: <ul> <li>Supports customer loyalty and property s brand standards by delivering service excellence throughout each customer experience</li> <li>Services our customers in order to grow market share</li> <li>Build strong relationships with customers, guests and colleagues in order to gain full understanding of their needs and work to serve them effectively</li> <li>Sets a positive example for the Reservations Service Department</li> </ul> <ul> </ul>

Assistant Revenue Manager - Rooms

Conservatorium Hotel

<div><div><div>Assistant Revenue Manager - Rooms
 <div></div><div><div><ul><li>JR-02657
</li> </ul></div><div></div><div><ul><li>Commercial &amp; Brand/Marketing
</li> </ul></div><div></div><div><ul><li>Full time
</li> </ul></div><div></div><div><ul><li>Permanent
</li><div></div><li><div>Mandarin Oriental Jumeira, Dubai
</div></li>
</ul></div></div><div></div><div>Mandarin Oriental Jumeira, Dubai is looking for an Assistant Revenue Manager &ndash; Rooms to join our Revenue Team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
With a pristine oceanfront setting, Mandarin Oriental Jumeira, Dubai is a stylish urban resort overlooking the clear blue waters of the Arabian Gulf and Dubai&rsquo;s glittering skyline, which is dominated by Burj Khalifa, the tallest building in the world. The hotel's beachfront location and open-air facilities are designed to bring a new level of relaxed luxury to the city.
About the job
The Assistant Revenue Manager &ndash; Rooms supports the Director of Revenue Management in driving the hotel&rsquo;s rooms revenue strategy to ensure maximum profitability and optimal market share. The role assists in implementing the MOHG revenue management systems, supporting the forecasting, budgeting, and pricing processes, and ensuring the consistent application of the hotel&rsquo;s yield strategy across all segments and channels.
This position bridges analytical work and practical execution &mdash; providing daily oversight on pricing, distribution, and demand analysis while collaborating closely with Sales, Reservations, and Marketing to ensure that business decisions align with the overall commercial strategy of Mandarin Oriental Jumeira, Dubai.
The Assistant Revenue Manager acts as a deputy to the Director of Revenue Management and plays an active role in mentoring junior team members, contributing to weekly revenue meetings, and supporting tactical decision-making.
As an Assistant Revenue Manager - Rooms, you will be responsible for the following duties:
General:
<ul><li>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.</li>
<li>
MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, and with all rules, regulations and other requirements.</li>
<li>
It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental Jumeira, Dubai Human Resources Strategic Policy.</li>
<li>
It is part of your role and your responsibility to fully support all learning and development activities.</li>
<li>
On The Job trainers and trainings.</li>
<li>
Group Training Technique trainers and trainings.</li>
<li>
Update and maintain a complete Training Matrix for your department.</li>
<li>
Update and maintain Job Description and Job Specification Matrix for your department.</li>
<li>
Ensure the colleagues&rsquo; career path and development needs are being prioritised and documented in accordance with the MO Profile online system.</li>
<li>
Hold monthly meetings with all colleagues to assure they have a forum to voice any concerns or challenges and share departmental and hotel information.</li>
<li>
You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.</li>
<li>
Use of the hotel&rsquo;s network, computers or internet access which is in the hotel&rsquo;s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.</li>
<li>
Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li>
<li>
Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.</li>
<li>
Mandarin Oriental Jumeira, Dubai has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.</li>
<li>
Act as a hotel ambassador at all times.</li>
<li>
To carry out any additional duties requested by management, related to hotel operational activities.</li>
</ul>
Managerial Duties:<ul>
<li>
Assist in the development and implementation of room revenue management strategies to maximize RevPAR and profitability.</li>
<li>
Prepare and present data for weekly Revenue Strategy Meetings, supporting decision-making with accurate analysis.</li>
<li>
Support monitoring of market trends, competitor rates, and demand patterns to recommend tactical actions.</li>
<li>
Oversee daily pricing and inventory management in coordination with Reservations and Distribution.</li>
<li>
Ensure all pricing decisions align with the hotel&rsquo;s positioning, rate parity standards, and MOHG guidelines.</li>
<li>
Maintain regular communication with the Sales and Marketing teams to align strategies across all business segments.</li>
<li>
Contribute to accurate monthly forecasts and assist in the annual budget process.</li>
<li>
Support in tracking and analysing denied, lost, and cancelled business.</li>
<li>
Ensure the Revenue Management systems and PMS are maintained accurately and efficiently.</li>
</ul>
Departmental Duties:<ul>
<li>
Support daily inventory control, rate loading, and restriction management.</li>
<li>
Review pickup, pace, and channel performance reports to identify trends and opportunities.</li>
<li>
Assist in ensuring pricing logic and room type hierarchy is maintained across all systems.</li>
<li>
Collaborate with the Sales and Reservations teams to ensure negotiated contracts and promotions are accurately loaded.</li>
<li>
Support forecast preparation (3-day, 10-day, 30-day, 90-day) for transient and group segments.</li>
<li>
Monitor performance of key distribution channels and online partners, ensuring rate integrity.</li>
<li>
Support the development of the rooms budget and marketing plan components related to pricing and segmentation.</li>
<li>
Assist in evaluating daily, weekly, and monthly STR performance and recommend actions to maintain competitive positioning.</li>
<li>
Ensure systems (IDeaS, PMS, SynXis, etc.) are used effectively to manage demand and pricing controls.</li>
<li>
Maintain a detailed understanding of market segmentation, lead times, and booking behavior to guide strategy.</li>
<li>
Provide analytical support for promotional planning, rate testing, and displacement analysis.</li>
</ul>
4. Customer Focus:<ul>
<li>
Supports customer loyalty and property&rsquo;s brand standards by delivering service excellence throughout each customer experience</li>
<li>
Services our customers in order to grow market share</li>
<li>
Build strong relationships with customers, guests and colleagues in order to gain full understanding of their needs and work to serve them effectively</li>
<li>
Sets a positive example for the Reservations Service Department</li>
</ul>
5. Colleague Relations:<ul>
<li>
Develops, implements and maintains a departmental orientation program for colleagues to receive the appropriate new hire training to successfully perform their job</li>
<li>
Manages team performance through developments plans, monitoring progress on a monthly basis</li>
<li>
Utilizes all available on the job training tools for colleagues</li>
<li>
Ensures an excellent working relationship with all colleagues within hotel</li>
<li>
Administrative Duties:</li>
<li>
Prepares weekly and monthly forecasts</li>
<li>
Ensures that all booking systems are maintained to achieve optimal results, liaises with Marketing team to ensure content is up to date</li>
<li>
Completes and analyses month-end reports</li>
<li>
Maintains accurate records of room type selling and sets targets for the team</li>
</ul>
Additional Duties:<ul>
<li>
Participate in departmental and inter-departmental meetings as required.</li>
<li>
Support ad-hoc analysis and projects assigned by the Director of Revenue Management or Director of Commercial Strategy.</li>
</ul>
As an Assistant Revenue Manager - Rooms, we expect from you to have:<ul>
<li>
Degree or Higher National Diploma in Hospitality/Hotel/Business Management.</li>
<li>
Minimum of 4 years&rsquo; experience in Revenue Management in a luxury hotel environment.</li>
<li>
Experience with revenue management systems (IDeaS preferred) and property management systems.</li>
<li>
Strong analytical and numerical skills, with attention to detail.</li>
<li>
Proficiency in MS Office, particularly Excel and PowerPoint.</li>
<li>
Excellent interpersonal, verbal, and written communication skills in English.</li>
<li>
Ability to manage multiple priorities in a fast-paced environment.</li>
<li>
Previous experience in the GCC preferred.</li>
</ul>
Our commitment to you:
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>
MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>
Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
</ul>
We&rsquo;re Fans. Are you?</div></div></div></div>

Explore 4779+ Hotel assistant manager in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

4779 hotel assistant manager jobs IN Dubai United Arab Emirates

Franchise Hotel - Assistant Spa Manager

Franchise Hotel - Assistant Spa Manager

Franchise Hotel - Assistant Food & Beverage Manager

Assistant Guest Relations Manager

Assistant Manager

Assistant Revenue Manager - Rooms

Assistant Revenue Manager - Rooms