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ATHGADLANG

Front Desk Receptionist &ndash; Key ResponsibilitiesHospitality Sector Responsibilities:<ul><li>Greet guests warmly and ensure a smooth check-in and check-out process.</li><li>Answer phone calls and respond to guest inquiries professionally and promptly.</li><li>Manage reservations, cancellations, and room availability using hotel booking systems.</li><li>Coordinate with housekeeping and maintenance staff to meet guest needs.</li><li>Handle guest complaints or concerns with empathy and escalate issues when necessary.</li><li>Maintain cleanliness and organization of the front desk and lobby area.</li><li>Promote hotel services and amenities to enhance the guest experience.</li></ul>Real Estate Sector Responsibilities:<ul><li>Welcome clients and visitors to the office and notify agents or brokers of their arrival.</li><li>Answer and direct incoming calls; take accurate messages when necessary.</li><li>Schedule property showings, open houses, and appointments for agents.</li><li>Maintain office calendars and coordinate meeting room availability.</li><li>Assist with preparing and organizing listing documents and client files.</li><li>Handle incoming mail, packages, and deliveries.</li><li>Provide general administrative support, including data entry, photocopying, and filing.</li><li>Keep the reception area tidy and presentable, reflecting a professional and welcoming atmosphere.</li></ul>Job Type: Contract

Front Desk Receptionist- Hospitality Sector-Arabic Speaker Only- Real Estate

Accor

<div><div>Company Description</div> 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.<div> 
Job Description</div> 
MAIN DUTIES AND RESPONSIBILITIES:<ul><li>
Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests.</li><li>
Keep Mis-en-place ready for VIP arrival (Reg.-cards, room keys, welcome drink)</li><li>
Register and process check in/out for all VIPs guests efficiently and professionally.</li><li>
Escort VIP gussets to their rooms.</li><li>
Update guest information into the computer after a complete check in.</li><li>
Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests&rsquo; departure.</li><li>
Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed</li><li>
Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time</li><li>
Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up</li><li>
Handle issuance of guest room key cards and ensure effective control for guest security.</li><li>
Ensure that all messages, mails and packages are delivered to the guest room.</li><li>
Assist at the Information counter, Foreign Exchange and Business centre, as and when assigned.</li><li>
Have knowledge of the hotel rate codes, package, segmentation, discounts and how to handle each.</li><li>
Maintain continuous contact with hotel guest to ensure that any problem or complain are handle efficiently &amp; courteously.</li><li>
Follow up with Bell desk regards shuttle Bus.</li><li>
Daily courteous calls to VIP rooms, so too with other guests.</li><li>
Report any unusual occurrences or requested to manager.</li><li>
Be aware of the hotel accident Prevention Policies.</li><li>
Ensure the cleanliness and neatness of front office area.</li><li>
Review log book, verify outstanding and follow up pending. Identify if any special assignment for the day</li><li>
Check Hotel situation, occupancy, functions, groups, VIPs.</li><li>
Re-announce VIP rooms to Housekeeping and F&amp;B departments.</li><li>
Check if all departure details for the day have been taken, as well as for the next day.</li><li>
To arrange for bouquets, cake and cards in case of guest&rsquo;s anniversary and birthdays.</li><li>
Check VIP rooms after amenities are placed.</li><li>
Coordinate with the lobby manager regards arrival &amp; departure transport arrangements for the day.</li><li>
File daily guest relations report and documents systematically.</li><li>
At the end of the shift or the day, he has to communicate all information that the next shift has to know for a well running of the operations.</li><li>
Co-ordination and information with the Front Office, Housekeeping, F&amp;B and especially with the General Manager regarding MIPs and VIPs.</li><li>
Reviews Guest Comments daily and takes contact if necessary and possible with the guest for direct action.</li><li>
To effectively handle all guest complaints concerning the Front Office in co-ordination with the Front Office Manager, taking corrective action to prevent recurrence and convert the guest into a repeat customer. Co-ordinate proper actions with other departments, informs General Manager where necessary.</li></ul>
GENERAL/MISCELLANEOUS:<ul><li>
To be punctual on duty and ensure the same of your employees.</li><li>
Be well groomed to the standards laid down. Insist on the same standard for your employees.</li><li>
To comply with all hotel rules and regulations as outlined in the handbook and to be aware of company disciplinary and grievance procedures.</li><li>
To create an environment which promotes employee morale and encourages the team to have pride in their department with a high level of commitment.</li><li>
To promote a helpful and professional image to the customer and give full cooperation to any customer requiring assistance with the prompt, caring and helpful attitude.</li><li>
To anticipate the needs of the customer whenever possible, to enhance quality service and in turn enhance customer satisfaction.</li><li>
To give full co-operation to any colleague requiring assistance in a prompt caring and helpful manner. To be flexible in assisting in other areas of the Hotel in response to the business and customer needs</li><li>
Ensures oneself is thoroughly familiar with the hotel&rsquo;s emergency procedures and in a state of preparedness for any emergency which may occur.</li><li>
Maintains a monthly overview of vacation- and public holiday balance of all his/her staff and delivers a monthly consolidated summary to the Director of HR.</li><li>
Is familiar with all related company documentation and especially with the relevant Operational Standards for his/her field of responsibility.</li><li>
Other duties as assigned such as the Welcome Hostess Duty several times a week (for female GRA).</li></ul>
SPECIAL:<ul><li>
Assist in Task Force Teams for new openings.</li><li>
Carry out any other reasonable task (which may not be stated here) as requested.</li></ul><div> 
Qualifications</div> 
<ul><li>
University Degree in Hotel Management</li><li>
fresher or a minimum of 1 year experience in a similar role in a 5 star hotel</li><li>
Preferably a German or French Speaker</li></ul><div> 
Additional Information</div> 
experience is an asset 
Prior experience working with Opera or a related system 
Fluency in English 
additional languages are a plus 
Your team and working environment: 
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture 
Note: Customization may be included for any specific local or legislative requirements, such as work permits 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Guest Relations Agent

Villa Rotana

<div>
 
 Job Description
 
 
 
 We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
 
 As a Driver you are responsible to meet and provide assistance to hotel guest upon arrival and departure, assist in any driving related duties and responsibilities whereby your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Ensure guests are greeted upon arrival
 </li>
 <li>
 Open car doors for arriving and departing guests and escort them to the lobby
 </li>
 <li>
 Maintain an up to date knowledge of the hotel and services and supply information and respond to guest queries
 </li>
 <li>
 Ensure effective handover is done, gaining information from earlier shift
 </li>
 <li>
 Forward all guest complaints or problems to the manager on duty
 </li>
 <li>
 Perform any trips and drives with the hotel car / bus as requested
 </li>
 <li>
 Control all guests&rsquo; car keys
 </li>
 <li>
 Ensure that an effective handover is made to the night shift in conjunction with the early Shift Leader
 </li>
 <li>
 Establish, promote and maintain good public relations while meeting or exceeding guest expectations
 </li>
 <li>
 Maintain the parking spaces and key cabinet and ensure cleanliness is to the maximum
 </li>
 <li>
 Ensure that airport / crew transportation flow is maintained effectively
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a vocational training in the hospitality field with previous experiences in the Front Office / Transportation field. You must also have fluency in both written and spoken English and need to be a holder of a valid local Driving License and be well versed with the country traffic laws.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be a well presented, an outgoing and friendly attitude. You are an extremely proactive and &lsquo;switched on&rsquo; person with a hands-on and flexible approach and be able to adapt to unpredictable events. You are reliable and will thrive working in a busy environment &amp; stay calm under pressure, and should possess following competencies-
 
 
 Understanding the Job
 
 
 Taking Responsibility
 
 
 Recognizing Differences
 
 
 Customer Focus
 
 
 Customer Focus
 
 
 Adaptability
 
 
 Teamwork
</div>

Driver - Front Office (6 Months Contract)

The First Group

<div>Job Description:

Job Description: 
The CID Associate will be responsible for maintaining all guests passport &amp; ID database and transfer on timely manner to Database ,assisting guests at the front desk, and main lobby while providing the highest level of service possible in an efficient courteous and professional manner. 
Key Responsibilities: 
<ul><li>
Greet, check-in, respond to requests and settle accounts while providing exceptional service.</li><li>
Take initiative to add a personalized experience.</li><li>
Proudly promote the hotel facilities, looking for opportunities to enhance a guest&rsquo;s stay through up-selling.</li><li>
Check in and check out all the guests in the CID system, respecting the local government requirements, in order to avoid any penalties.</li><li>
Monitor and correct any discrepancy shown by the PMS and CID system reconciliation.</li><li>
Maintain a structured filing system, as per CID and audit procedures requirements.</li></ul> 
<div></div>
Desired Skill &amp; Expertise:

Qualifications: 
<ul><li>
At least 1 year of experience as a front desk agent in a 5*property.</li><li>
Service focused personality is essential.</li><li>
Front Office computer literacy (e.g., OPERA, VICAS, etc.)</li><li>
Fluency in Arabic and English is a must; additional languages are a plus.</li><li>
Excellent organizational skills and attention to detail.</li></ul></div>

CID Associate

The First Collection

La maison des sourires dental clinic llc

Location: Dubai, Al BarshaClinic Schedule: Sunday to Thursday, 9am &ndash; 5pm (Friday OFF)Type: Full timeAbout the RoleWe are seeking a dedicated and detail-oriented Head Front Desk to join our modern dental clinic in Dubai. The ideal candidate will ensure smooth front desk operations, manage patient communication, and provide an excellent experience for our international clientele.Key ResponsibilitiesSupervise and manage the daily front desk operations of the clinicWelcome and assist patients, ensuring a smooth check-in and check-out processManage appointment scheduling and confirmation using clinic software and Google CalendarKeep patient records, payments, and lab expenses updated in Google SheetsSend daily reminders to patients and laboratory for appointments and deliveriesProvide translation support for French-speaking patients with English-speaking dentistsCoordinate with the clinic driver for airport pickups, drop-offs, and hotel-to-clinic transportLiaise with the dental laboratory to track prosthetic work (veneers, crowns, etc.) and ensure timely deliveryEnsure all patient inquiries are answered promptly (no unanswered client)Maintain a professional and welcoming environment at all timesRequirementsFluency in French and English (spoken and written); Arabic is an advantageMinimum 3 years of experience as a receptionist, front desk agent, or administrative officer in a medical or dental clinicStrong organizational skills, accuracy, and attention to detailProficiency with Google Workspace (Sheets, Calendar, Drive), WhatsApp Business, and clinic management software (Bestosys or similar)Positive attitude, excellent communication, and customer service skillsAbility to work independently, manage priorities, and handle international patients with professionalismApplicationIf you do not think you have the capacity, discipline, and dedication required for this role, please do not apply. We need someone very reliable, committed, and meticulous.Type d'emploi : Temps pleinR&eacute;mun&eacute;ration&nbsp;: &agrave; partir de AED6&#8239;000,00 par moisCapacit&eacute; &agrave; faire le trajet ou &agrave; d&eacute;m&eacute;nager:<ul><li>Dubai: Faire le trajet sans probl&egrave;me ou pr&eacute;voir un d&eacute;m&eacute;nagement avant de prendre son poste (Requis)</li></ul>Question(s) de pr&eacute;s&eacute;lection:<ul><li>Quel age avez vous?</li><li>Are you ready to start immediately ?</li><li>What are your salary expectations?</li></ul>Exp&eacute;rience:<ul><li>Administratif officer/receptionist : 3&nbsp;ans (Requis)</li></ul>Langue:<ul><li>Anglais (Requis)</li><li>Fran&ccedil;ais (Requis)</li></ul>Lieu:<ul><li>Dubai (Requis)</li></ul>

Head front desk french speaker

Marriott International

<div>Additional Information 
Job Number25149348 
Job CategoryFood and Beverage &amp; Culinary 
LocationDelta Hotels Jumeirah Beach Dubai, Jumeirah Beach Residence, Bahar 7, Dubai, United Arab Emirates, United Arab Emirates, 118555 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: No high school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don&rsquo;t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what&rsquo;s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Steward - Delta Hotels by Marriott Jumeirah Beach Dubai

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749 hotel front desk agent jobs IN Dubai

Front Desk Receptionist- Hospitality Sector-Arabic Speaker Only- Real Estate

Guest Relations Agent

Driver - Front Office (6 Months Contract)

CID Associate

CID Associate

Head front desk french speaker

Steward - Delta Hotels by Marriott Jumeirah Beach Dubai