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assistant outlet manager - arabic / lebanese restaurant Jobs in Digital Marketing Branding Jobs In Business Analytics Jobs In Manama

hotel manager

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.
 
 
 
 Job Description
 
 
 
 
 What You Will Be Doing:
 
 
 
 <ul>
 <li>
 Ensure the smooth operation and coordination of the hotel through respective Department Heads (Front Office, Housekeeping, Spa &amp; Health Club, Food &amp; Beverage, and Culinary)
 </li>
 <li>
 Provide leadership that engages and motivates our team of exceptionally guest oriented Heartists
 </li>
 <li>
 Direct operational needs to ensure compliance with the hotel&rsquo;s Annual Budget and 5 Year Strategic Plan
 </li>
 <li>
 Provide coaching; leadership development; and goal setting with hotel department heads
 </li>
 <li>
 Assist in the preparation of the annual Operations Budget/Plan and achieve the profit objectives therein
 </li>
 <li>
 Ensure that monthly financial outlooks for Rooms, Food &amp; Beverage and Spa are accurately achieved
 </li>
 <li>
 Play a lead role in yield management for Rooms, Food &amp; Beverage and Spa
 </li>
 <li>
 Be a key player in redevelopment and capital projects from an operations viewpoint
 </li>
 <li>
 Ensure the implementation and delivery of all Raffles Standards
 </li>
 <li>
 Handle all guest concerns and ensure effective follow up thereof
 </li>
 <li>
 Assist in Labor Management and the maintenance of productivity levels
 </li>
 <li>
 Follow up on all guest comments, responding to any guest complaints or requests
 </li>
 <li>
 Provide active leadership role in the culture of Health and Safety and accident prevention
 </li>
 <li>
 Act as hotel champion and culture leader in hotel committees
 </li>
 <li>
 Function as key member of the Hotel Executive Committee and Leadership Team, providing support and assistance to the Senior Managers and Executive Team
 </li>
 <li>
 Play a key role and lead change management for Rooms and Food &amp; Beverage initiatives
 </li>
 <li>
 Assume the responsibilities of the General Manager in his/her absence
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Your Skills and Qualifications:
 
 
 
 <ul>
 <li>
 Operations management with extensive experience in Rooms, Food &amp; Beverage management and Spa operations experience
 </li>
 <li>
 Clear knowledge of budget planning &amp; execution
 </li>
 <li>
 Post secondary diploma/degree in hospitality an asset
 </li>
 <li>
 Proven record to coordinate multiple departments to make gains towards targeted GOP, EES and Health &amp; Safety results
 </li>
 <li>
 Exceptional interpersonal and guest relations skills
 </li>
 <li>
 Proven team-leader with outstanding motivational skills and coaching ability
 </li>
 <li>
 Ability to motivate developing leaders to act as entrepreneurs while implementing innovative, profit driven, guest satisfaction oriented solutions
 </li>
 <li>
 Comfortable working evenings, weekends, holidays and various schedules
 
 
 </li>
 </ul>
 Additional Information
 
 
 <ul>
 <li>
 Opportunity to join the first Raffles in Bahrain
 </li>
 <li>
 Employee benefit card offering discounted rates in Accor worldwide
 </li>
 <li>
 Learning programs through our Academies
 </li>
 <li>
 Opportunity to develop your talent and grow within your property and across the world!
 </li>
 <li>
 Ability to make a difference through our Corporate Social Responsibility activities.
 </li>
 </ul>
</div>

Hotel Manager

Raffles

<div>Company Description 
Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as &quot;The Palace of the Secret Garden.&quot; With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations. 
Job Description 
What You Will Be Doing:
<ul><li>Ensure the smooth operation and coordination of the hotel through respective Department Heads (Front Office, Housekeeping, Spa &amp; Health Club, Food &amp; Beverage, and Culinary)</li><li>
Provide leadership that engages and motivates our team of exceptionally guest oriented Heartists</li><li>
Direct operational needs to ensure compliance with the hotel&rsquo;s Annual Budget and 5 Year Strategic Plan</li><li>
Provide coaching; leadership development; and goal setting with hotel department heads</li><li>
Assist in the preparation of the annual Operations Budget/Plan and achieve the profit objectives therein</li><li>
Ensure that monthly financial outlooks for Rooms, Food &amp; Beverage and Spa are accurately achieved</li><li>
Play a lead role in yield management for Rooms, Food &amp; Beverage and Spa</li><li>
Be a key player in redevelopment and capital projects from an operations viewpoint</li><li>
Ensure the implementation and delivery of all Raffles Standards</li><li>
Handle all guest concerns and ensure effective follow up thereof</li><li>
Assist in Labor Management and the maintenance of productivity levels</li><li>
Follow up on all guest comments, responding to any guest complaints or requests</li><li>
Provide active leadership role in the culture of Health and Safety and accident prevention</li><li>
Act as hotel champion and culture leader in hotel committees</li><li>
Function as key member of the Hotel Executive Committee and Leadership Team, providing support and assistance to the Senior Managers and Executive Team</li><li>
Play a key role and lead change management for Rooms and Food &amp; Beverage initiatives</li><li>
Assume the responsibilities of the General Manager in his/her absence</li></ul> 

Qualifications 
Your Skills and Qualifications:
<ul><li>Operations management with extensive experience in Rooms, Food &amp; Beverage management and Spa operations experience</li><li>
Clear knowledge of budget planning &amp; execution</li><li>
Post secondary diploma/degree in hospitality an asset</li><li>
Proven record to coordinate multiple departments to make gains towards targeted GOP, EES and Health &amp; Safety results</li><li>
Exceptional interpersonal and guest relations skills</li><li>
Proven team-leader with outstanding motivational skills and coaching ability</li><li>
Ability to motivate developing leaders to act as entrepreneurs while implementing innovative, profit driven, guest satisfaction oriented solutions</li><li>
Comfortable working evenings, weekends, holidays and various schedules</li></ul> 

Additional Information 
<ul><li>
Opportunity to join the first Raffles in Bahrain</li><li>
Employee benefit card offering discounted rates in Accor worldwide</li><li>
Learning programs through our Academies</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities.</li></ul></div>

Hilton

<div>
 A Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.
 
 
 
 What will I be doing?
 
 
 
 As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Meet, greet and direct Guests who enter the lobby area
 </li>
 <li>
 Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements
 </li>
 <li>
 Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner
 </li>
 <li>
 Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations
 </li>
 <li>
 Manage, record and resolve promptly Guest or customer complaints
 </li>
 <li>
 Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge
 </li>
 <li>
 Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate
 </li>
 <li>
 Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest
 </li>
 <li>
 Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget
 </li>
 <li>
 Maintain good communication and work relationships in all hotel areas
 </li>
 <li>
 Maintain staffing levels to meet business demands
 </li>
 <li>
 Attend all Reception meetings and Executive Lounge Meetings
 </li>
 <li>
 Comply with hotel security, fire regulations and all health and safety legislation
 </li>
 <li>
 Act in accordance with policies and procedures when working with front of house equipment and property management systems
 </li>
 <li>
 Assist with other departments, as necessary
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Guest Relations Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous managerial experience in a customer service function
 </li>
 <li>
 An ability to listen and respond to demanding Guest needs
 </li>
 <li>
 Excellent leadership, interpersonal and communication skills
 </li>
 <li>
 Accountable and resilient
 </li>
 <li>
 Commitment to delivering a high level of customer service
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Flexibility to respond to a variety of different work situations
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous experience in a customer service function or a similar role
 </li>
 <li>
 A passion for delivering an exceptional level of Guest service
 </li>
 <li>
 High level of IT proficiency
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Bahrain City Centre Hotel &amp; Residences
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Guest Relations Manager

<div>
 Position Purpose
 
 
 To support the Commercial Manager and execute all necessary pro-active and re-active sales, e-commerce, marketing &amp; PR activities to exceed owner expectations concerning revenue generation and market share.
 
 
 Duties &amp; Key Responsibilities
 
 
 Lead by Example
 
 
 <ul>
 <li>
 Come to work every day with a smile on your face 😊
 </li>
 <li>
 Be a reliable and motivated member of the Commercial team
 </li>
 <li>
 Be a great role model for others with regards to brand-specific behaviours, self-confidence and can-do attitude
 </li>
 <li>
 Be actively engaged in the onboarding of new Sales &amp; Reservations team members and share expert sales knowledge, tips, and tricks
 </li>
 <li>
 Communicate pro-actively, clearly and constructively with other team members outside sales to help deliver great guest experiences at our hotel
 </li>
 <li>
 When starting your workday, check in with the Guest Operations Manager, ask where help is needed most and spend at least 30 minutes per day assisting colleagues in Guest Operations e.g. F&amp;B service, stewarding, housekeeping, front office
 </li>
 <li>
 Provide constructive suggestions/feedback on products, processes and procedures to contribute to our continuous improvement efforts
 </li>
 <li>
 Be aware of planned team meetings and learning sessions and attend as required
 </li>
 <li>
 Volunteer to participate in company campaigns like Travel with Purpose or Team Member committees
 </li>
 <li>
 Execute any other duties as assigned by the Commercial Manager and Chief Host
 
 
 
 </li>
 </ul>
 Sales Activities
 
 
 <ul>
 <li>
 Support the Commercial Manager in analysing competitor activities and pricing strategies, trends of business by market segment, channel and GOB, and performance of existing customers
 </li>
 <li>
 Support the Commercial Manager in the development of the commercial strategy for the hotel and the accurate forecasting
 </li>
 <li>
 Plan and execute detailed action plans to support the revenue generation in your assigned segments and beat the competition
 </li>
 <li>
 Show and use the passion for the brand in all sales conversations and negotiations
 </li>
 <li>
 Actively manage allocated accounts (all segments, including GCE) to
 </li>
 <li>
 Explore and invest time on developing innovative approaches to generate revenue (also in F&amp;B) and extend customer basis to stay ahead and gaining
 </li>
 <li>
 Help ensuring that all rates are loaded correctly in systems / channels
 </li>
 <li>
 Execute the hotel&rsquo;s marketing plan
 </li>
 <li>
 Help ensure that the hotel is well positioned and marketed on internet and other distribution channels, liaising closely with eCommerce in the absence of the Commercial Manager or Chief Host
 </li>
 <li>
 Take time to be a great host and engage with guests in our hotel daily: Greet friendly and with a smile on your face, do a bit of small talk, ask for their feedback and enquire what you and your colleagues can do to make their guest experience an even better one!
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Positive attitude and good communication skills
 </li>
 <li>
 Commitment to delivering a high level of customer service
 </li>
 <li>
 Excellent grooming standards
 </li>
 <li>
 Flexibility to respond to a range of different work situations
 </li>
 <li>
 Ability to work under pressure and under own initiative
 </li>
 <li>
 Experience in a sales role with a proven track record to close a sale
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Knowledge of local market
 </li>
 <li>
 Knowledge of hospitality
 </li>
 <li>
 Passion for sales and for achieving targets and objectives
 </li>
 <li>
 Degree-level qualification in a relevant field
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Garden Inn Bahrain Bay
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Garden Inn
 
 
 
 Job
 
 
 
 Sales
</div>

Sales Manager

Wyndham Hotels & Resorts

<div><h1 class="jobSectionHeader">SUMMARY</h1>
The Front Office Supervisor, reporting directly to the Front Office Manager, is responsible for overseeing front desk operations during shifts, ensuring that guests receive excellent service, and that all front desk activities are handled efficiently. This role involves supervising front desk staff, handling guest issues, and supporting the Front Office Manager in ensuring smooth operations.
KEY RESPONSIBILITIES<ul><li>
Oversee front desk activities during shifts, including guest check-in, check-out, room assignments, and billing.</li><li>
Ensure that front desk staff adhere to hotel policies, procedures, and service standards.</li><li>
Monitor the daily performance of the front desk to ensure efficient and courteous guest service.</li><li>
Address and resolve guest inquiries, complaints, and requests in a timely and professional manner.</li><li>
Handle escalated guest concerns and ensure guests receive personalized attention, especially VIP guests.</li><li>
Monitor guest feedback and online reviews, taking corrective action when necessary to maintain high satisfaction levels.</li><li>
Assist in training, coaching, and mentoring front desk staff to maintain high service standards.</li><li>
Ensure that new hires are properly oriented and trained on front desk systems and hotel procedures.</li><li>
Provide continuous feedback to staff and assist with performance evaluations.</li><li>
Assist with managing room inventory and ensuring accurate room status updates in the property management system.</li><li>
Help prepare shift reports, financial summaries, and other documentation as needed.</li><li>
Ensure that front desk equipment is functioning properly and that the workspace is clean and organized.</li><li>
Liaise with housekeeping, reservations, maintenance, and other departments to ensure smooth coordination of guest services.</li><li>
Communicate important guest information to relevant departments, including special requests, preferences, and complaints.</li><li>
Attend regular meetings and participate in cross-departmental coordination efforts.</li><li>
Ensure the accurate processing of cash, credit card, and other payment transactions.</li><li>
Balance front desk cash drawers at the end of each shift and ensure compliance with financial controls.</li><li>
Handle guest issues or emergencies that arise during the shift, escalating to management when necessary.</li><li>
Ensure compliance with hotel safety, security, and emergency procedures.</li></ul>
It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.
<div><h2 class="jobSectionHeader">Experience Needed</h2><h1 class="jobSectionHeader">
KEY COMPETENCIES</h1>
Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:<ul><li>
Team management skills.</li><li>
Excellent guest service delivery.</li><li>
Excellent communication and interpersonal skills.</li><li>
Problem-solving and conflict-resolution abilities.</li><li>
Good organizational and time-management skills.</li><li>
Accountability.</li><li>
Flexibility.</li><li>
Positive can-do attitude.</li></ul><h1 class="jobSectionHeader">
BACKGROUND</h1><ul><li>
Minimum 2 years&rsquo; experience as a receptionist within a 5 star branded hotel.</li><li>
Proficiency in Opera Cloud</li><li>
Arabic speaker preferred</li></ul></div>
<div><h2 class="jobSectionHeader">Required Skills</h2><h3 class="jobSectionHeader">
Soft skills</h3>
Effective Communication<h3 class="jobSectionHeader">
Sales Skills</h3>
Upselling Skills<h3 class="jobSectionHeader">
Customer service</h3>
VIP and Loyalty Guest Relations</div>
<div><h2 class="jobSectionHeader">Values</h2>
Integrity, Honesty, Trust, Accountability, Customer focus, Fun, Diversity, Innovation, Teamwork, Adaptability, Efficiency, Fairness, Performance, Respect, Friendly, Reliable, Enjoy, Care, Respect for customers, Respect for employees</div>
<div><h2 class="jobSectionHeader">Benefits</h2>
Staff accommodation, Learning &amp; development programmes, Career development, Employee rate in all Wyndham hotels globally</div></div>

Front Office Supervisor

Lagoona Beach Luxury Resort & Spa

Position Title: Guest Service Agent Department: Front Office Reports To: Front Office Manager or his/her authorized representative Shift Assignment: Evening and Graveyard Shifts Eligibility: Male candidates onlyRole OverviewThe Guest Service Agent is responsible for delivering exceptional service to guests at the reception desk, ensuring smooth check‑in and check‑out processes, and assisting with guest inquiries. This role requires professionalism, courtesy, and the ability to handle operational tasks efficiently during evening and overnight shifts.Key Responsibilities<ul><li>Welcome guests warmly and assist with check‑in, check‑out, and room assignments.</li><li>Handle guest inquiries, requests, and complaints in a polite and professional manner.</li><li>Maintain accurate records of guest information and transactions.</li><li>Support the Front Office team in ensuring smooth operations during evening and graveyard shifts.</li><li>Perform light to moderate heavy lifting when required (e.g., luggage assistance, moving supplies).</li><li>Ensure compliance with hotel policies, procedures, and service standards.</li><li>Coordinate with other departments to meet guest needs promptly.</li><li>Uphold the image of Lagoona Beach Luxury Resort &amp; Spa by maintaining a professional appearance and demeanor.</li></ul>Qualifications &amp; Skills<ul><li>Previous experience in hospitality or customer service preferred.</li><li>Strong communication and interpersonal skills.</li><li>Ability to remain calm and courteous under pressure.</li><li>Physically fit to handle occasional lifting tasks.</li><li>Flexibility to work evening and overnight shifts.</li><li>Team‑oriented with a positive attitude.</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsExperience:<ul><li>Reception / Front Office in a Hotel: 2 years (Required)</li><li>OPERA: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Required)</li></ul>

Guest Service Agent (Multi-Tasking) Gentlemen

<div>Scope and General Purpose of Job:
Responsible for the Shift operation &amp; smooth operation of the Repair &amp; Maintenance section and preventive maintenance. Overseeing the duties of the Shift Engineers, A/C Technicians, General Electricians, General mechanics, Kitchen/ laundry Technicians, plumbers, carpenters and painters as well as outside contractors.
All work will be in line with the hotel&rsquo;s business plan and in accordance with Wyndham Corporate policies and procedures, as well as local requirements and regulations.
MAIN DUTIES
Operational:<ul><li>Written assignment to be given to day shift staff and shift personnel staff.</li><li>Prefer Strong Air condition &amp; Refrigeration background.</li><li>To ensure that all work allocated to a member of staff is carried out to the required standard and with the required time.</li><li>To ensure that Preventive maintenance in the Hotel is carried out according the planned preventive Maintenance program.</li><li>To monitor work activity during the course of the day and ensure that all staff / supervisors assigned to specific duties are performing his duties.</li><li>To be responsible for the accurate logging of time worked by all members to the staff under your staff of control.</li><li>To ensure that, wherever possible all work is carried out in the normal working day and that whenever any extra hours need to be worked, these are agreed with the Chief Engineer and member of staff concerned.</li><li>To have a clear understanding of the hotel&rsquo;s fire drill, the staff handbook and the regulations stated therein.</li><li>To report daily to the chief Engineer keeping him informed with respect to the day to day operation of the department, progress on specific projects and any unusual or major problem that the department is experiencing.</li><li>To ensure that all logs and records that the Chief Engineer from time to time instructs to be implemented and accurately kept.</li><li>Follow up on service requests received a on a daily basis and brief Chief Engineer.</li><li>To have particular regard to these operations of all plant and equipment and to ensure that safety of guests and staff at all times.</li><li>To ensure that the highest standards of cleanliness are maintained in all areas and to liaise with other departments in this matter.</li><li>To carry out any other duties that may be agreed from time to time with the Chief Engineer.</li><li>To ensure that all emergency backup system such generator, standby boiler pumps, chillers are maintained in the perfect condition.</li><li>To ensure that all necessary spare parts are available for all the equipment under Repair &amp; Maintenance section in the Engineering Stores.</li><li>Attend to the morning briefing in the absence of the Chief Engineer.</li></ul>
MANAGING ENGINEERING FUNCTION<ul><li>Manages associates working for the engineering function, including contractors</li></ul>
LAWS, REGULATIONS &amp; POLICIES<ul><li>Supervises closely all applicable rules of safety in the workplace as well as all statutory laws of the country</li></ul>
HUMAN RESOURCE MANAGEMENT<ul><li>Screens, interviews and selects potential staff for the department in liaison with the Chief Engineer</li><li>Develops and recommends appropriate training to meet guest and internal needs</li><li>Checks that own staff meets and exceeds expectations by training and encouraging staff to serve with passion</li><li>Identifies training needs and ensures that quality standards are met by all staff</li><li>Makes sure staff receives skills training to provide consistent, reliable service</li><li>Encourages, develops and manages effective associate relations throughout the hotel</li><li>Identifies employees with potential for promotion and/or transfer and makes appropriate development plans for him or her together with the Cluster Director of Human Resources</li><li>Works closely with the Cluster Director of Human Resources on the following Human Resources related tasks:</li></ul>
&sect; Performance appraisals
&sect; Coaching
&sect; Counseling
&sect; Discipline and grievance
&sect; Associate relations
&sect; Wage and salary administration
&sect; Compensation and benefits
&sect; Succession planning
ASSOCIATE RELATIONS<ul><li>Fosters and develops effective associate relations throughout the hotel</li><li>Establishes and maintains effective internal communications, including weekly meetings with own staff to ensure optimum team work and productivity</li><li>Looks for ways to motivate and challenge staff</li></ul>
HEALTH &amp; SAFETY<ul><li>Ensures that all potential and real hazards are reduced immediately</li><li>Fully understands the hotel&rsquo;s fire, emergency and bomb procedures</li><li>Works together with the Security &amp; Safety Manager and ensures that emergency procedures are practiced and enforced to provide for the security and safety of guests and employees by checking all the security &amp; safety devices</li><li>Ensures that own staff works in a safe manner that does not harm or injure self or others</li><li>Encourages a general awareness of health and safety in tasks and activities along with Safety Department</li><li>Ensures the safety of the people and property within the premises by applying hotel regulations, adhering to existing laws and regulations</li><li>Anticipates possible and probable hazards and conditions and corrects them or take action to prevent them from happening</li><li>Ensures that the highest standards of personal hygiene, dress, uniforms and appearance</li></ul>
MISCELLANEOUS<ul><li>Attends meetings and trainings required by the Chief Engineer</li><li>Assists associates to perform similar or related jobs when necessary</li><li>Ensures guest satisfaction by attending to their requests and inquiries courteously and efficiently</li><li>Accepts flexible work schedule necessary for uninterrupted service to hotel guests and the hotel&rsquo;s stakeholders</li><li>Maintains own working area, materials and company property clean, tidy and in good shape</li><li>Continuously seeks to endeavor and improve the department&rsquo;s efficient operation, and knowledge of own job function</li><li>Is well updated on, and possesses solid knowledge of the following:</li></ul>
&sect; Hotel fire, bomb and emergency procedures
&sect; Hotel health and safety policies and procedures
&sect; hotel standards of operation and departmental procedures
&sect; Current licensing relating to own responsibility, and to the hotel
&sect; Corporate clients generating high business volume
SKILLS &amp; COMPETENCIES<ul><li>First Aid training</li><li>Ability to interpret and apply blueprints, drawings, specifications, standards &amp; regulations</li><li>Ability to work independently</li><li>Ability to deal effectively with associates, city staff, contractors and the public</li></ul>
Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company&rsquo;s Count on Me! service culture to be responsive, respectful and deliver a great experience to our customers, guests, partners and communities as well as to each other.
EXPERIENCE, CERTIFICATE &amp; EDUCATION<ul><li>Secondary school graduation</li><li>Diploma in Engineering Technology</li><li>Minimum of 5 years of related experience</li><li>Good working knowledge of the &ldquo;Sansys&rdquo;, &ldquo;Hydsys&rdquo; and &ldquo;Waterworks&rdquo; computer models</li><li>Good working knowledge of Maintenance Management and cost accounting system</li><li>Ability to analyze performance and cost data, develop unit costs and establish cost effective work practices based on performance and cost data.</li></ul>
<div><h2 class="jobSectionHeader">Required Skills</h2><h3 class="jobSectionHeader">
Tools</h3>
Microsoft Office<h3 class="jobSectionHeader">
Financial Skills</h3>
Financial Analysis<h3 class="jobSectionHeader">
Engineering and Cloud Computing</h3>
Engineering</div>
<div><h2 class="jobSectionHeader">Values</h2>
Integrity, Honesty, Trust</div>
<div><h2 class="jobSectionHeader">Benefits</h2>
Staff accommodation, Staff transportation</div></div>

Engineering Supervisor -(Strong Air condition & Refrigeration background)

Explore 88+ Hotel manager in Digital Marketing Branding Jobs In Business Analytics Jobs In Manama this February. Find roles across top companies and apply now to boost your career.

88 hotel manager jobs In Digital Marketing Branding Jobs In Business Analytics Jobs In Manama

Hotel Manager

Hotel Manager

Guest Relations Manager

Sales Manager

Front Office Supervisor

Guest Service Agent (Multi-Tasking) Gentlemen

Engineering Supervisor -(Strong Air condition & Refrigeration background)