restaurant manager

restaurant supervisor

operations manager

guest relations supervisor Jobs in Doha Qatar

guest relations supervisor

spa manager

hotel manager

Assets Group

<div>
 <p>
  <strong>
   Hotel Manager &ndash; Luxury 5-Star Property | Doha, Qatar
  </strong>
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Doha, Qatar
 </p>
 <p>
  <strong>
   Company:
  </strong>
  Assets Hospitality
  <strong>
  </strong>
 </p>
 <p>
  <strong>
   Department:
  </strong>
  Operations &ndash; Hospitality Division
 </p>
 <p>
  <strong>
   Are you a visionary hotel leader ready to redefine luxury hospitality in Doha?
  </strong>
 </p>
 <p>
  We&rsquo;re looking for an experienced
  <strong>
   Hotel Manager
  </strong>
  to lead the operations of one of our prestigious 5-star hotels under Assets Hospitality. You&rsquo;ll be the driving force behind impeccable guest experiences, operational excellence, and a motivated, world-class team.
 </p>
 <p>
  <strong>
   What You&rsquo;ll Be Doing
  </strong>
 </p>
 <ul>
  <li>
   Oversee daily hotel operations: Front Office, Housekeeping, F&amp;B, Engineering, and Guest Services.
  </li>
  <li>
   Maintain flawless service standards and ensure guest satisfaction at every touchpoint.
  </li>
  <li>
   Lead and inspire department heads to achieve business goals and deliver exceptional results.
  </li>
  <li>
   Drive profitability through smart cost control, revenue management, and operational efficiency.
  </li>
  <li>
   Implement brand standards, service audits, and continuous improvement initiatives.
  </li>
  <li>
   Represent the hotel with professionalism across events, partnerships, and media.
  </li>
 </ul>
 <p>
  <strong>
   What We&rsquo;re Looking For
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in
   <strong>
    Hospitality Management
   </strong>
   or a related field.
  </li>
  <li>
   <strong>
    8&ndash;10 years of hotel experience
   </strong>
   , including
   <strong>
    at least 3 years in a leadership role
   </strong>
   within a luxury or 5-star property.
  </li>
  <li>
   Proven success in guest satisfaction, financial performance, and staff development.
  </li>
  <li>
   Strong leadership, communication, and people-management skills.
  </li>
  <li>
   Proficiency in
   <strong>
    Opera PMS, Micros, SAP and MS Office.
   </strong>
  </li>
  <li>
   Fluent in
   <strong>
    English
   </strong>
   (Arabic or other languages are a plus).
  </li>
 </ul>
 <p>
  <strong>
   Who You Are
  </strong>
 </p>
 <ul>
  <li>
   A charismatic and hands-on leader with a passion for luxury hospitality.
  </li>
  <li>
   A strategist who can balance operational excellence with guest delight.
  </li>
  <li>
   A motivator who builds strong teams and champions brand culture.
  </li>
  <li>
   Someone who thrives under pressure and leads by example.
  </li>
 </ul>
 <p>
  <strong>
   Ready to Make Your Mark?
  </strong>
 </p>
 <p>
  If you&rsquo;re passionate about delivering exceptional experiences and leading a high-performing team, we&rsquo;d love to hear from you!
 </p>
</div>


Hotel Manager

Al Dana Enterprise LLC

<p>he Resort Operations Manager is responsible for overseeing the day-to-day operations of the resort, ensuring exceptional guest experiences, efficient departmental performance, and adherence to brand standards. This role involves managing key operational departments such as Front Office, Housekeeping, Food &amp; Beverage, Recreation, and Maintenance, while maintaining a strong focus on guest satisfaction, profitability, and team development.</p><p>Key Responsibilities:</p><p>1. Guest Experience Management</p><p>2. Team Leadership &amp; Development</p><p>3. Facilities &amp; Maintenance</p><p>4. Sales &amp; Marketing Support</p><p>Qualifications:</p><p>1. Bachelor&rsquo;s degree in Hospitality Management,</p><p>2. Minimum 5&ndash;7 years of progressive experience in hotel or resort management</p><p>Job Type: Full-time</p><p>Pay: QAR3,000.00 - QAR4,500.00 per month</p>

Operations Manage (Resort)

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Qatar
</div></div><div><div>Province/City
</div><div>Doha
</div></div><div><div>Hiring Entity
</div><div>Rosewood Doha
</div></div><div><div>Department
</div><div>Rooms - Front Office
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div><b>Job Summary</b></div><div></div><div><br>
Under the direction of the Hotel Manager, and within the limits of Rosewood Doha&rsquo;s policies and procedures to assist in achieving the goals and targets set in budgets by maximizing Revenue, by maintaining as well as by building on the reputation of the hotel and by ensuring that business objectives are accomplished.</div><div></div><div><br>
Oversee and direct Heads of Departments, leading and supporting the team in ensuring that guest needs are met to the high standard required by the hotel and expectations are exceeded.</div><div></div><div><br>
Be responsible for the smooth running of the hotel, on a day to day basis, providing advice and guidance to Department Heads and Team Members. Assume complete operational responsibility for designated areas: guest satisfaction; employee satisfaction; product quality; operational efficiency; staffing matters and fire life safety standards, in line with brand standards.</div><div></div><div><b><br>
Essential Duties and Responsibilities</b></div><div></div><div><br>
Quality:</div><div></div><ul><li><br>
 Ensure all hotel areas are meeting Rosewood&rsquo;s service standards.</li></ul><div></div><ul><li><br>
 Drive and lead Initiatives for increasing awareness of Rosewood&rsquo;s service standards across the hotel to ensure quality service &amp; products remain at the forefront.</li></ul><div></div><ul><li><br>
 Ensure departmental action plans are implemented and reviewed following quality service audit results.</li></ul><div></div><ul><li><br>
 Review the daily activities of all areas directly responsible for.</li></ul><div></div><ul><li><br>
 Review, in conjunction with the Director of Front office, arrivals and departures on a daily basis, ensuring that the necessary room allocations are made and amenity requirements are communicated to the appropriate departments for action.</li></ul><div></div><ul><li><br>
 Maintain a lobby &amp; front of house presence as appropriate: greeting VIP and regular guest arrivals (residential and non-residential); ensuring Rosewood&rsquo;s service standards are consistently achieved; monitoring the physical appearance and cleanliness of the lobby, residences and public areas.</li></ul><div></div><ul><li><br>
 Oversee to ensure that a concise and accurate guest history system is maintained, and that recorded requirements are complied with for each individual guest.</li></ul><div></div><ul><li><br>
 Check, in conjunction with the Director of Heart of House and Director of Engineer a minimum of 10 bedrooms or suites per week and all VIP rooms/suites, ensuring that work necessary to maintain the accommodation to the required standard is carried out.</li></ul><div></div><ul><li><br>
 Ensure the preventative/perfect room program operates consistently and efficiently.</li></ul><div></div><ul><li><br>
 Prepare the Executive Duty Management rota and to undertake executive duty management shifts as rostered.</li></ul><div></div><ul><li><br>
 Manage customer feedback effectively, uses customer issues and compliments to activate long term improvements in products and services, sharing best practice across the organization.</li></ul><div></div><ul><li><br>
 Monitors the associates of these operations to ensure guests receive prompt, cordial attention and personal recognition, in line with corporate policies and standards at all times.</li></ul><div></div><ul><li><br>
 Manage TrustYou (with the Director of Front office) to ensure data collection can be achieved, and drives subsequent action plans to consistently improve performance and increase guest satisfaction levels in Rooms areas.</li></ul><div></div><ul><li><br>
 Is a proactive member of the executive / senior management team and exchanges pertinent information between other departments and the division, notably, Engineering and Security.</li></ul><div></div><ul><li><br>
 Assumes overall responsibility for maintaining presentation standards to ensure facilities (both back and front of house for related areas) and equipment are clean, in good repair and well maintained.</li></ul><div></div><ul><li><br>
 Maintains close relationships with retail tenants and concessions to ensure revenue and expense targets are met.</li></ul><div></div><ul><li><br>
 Maintain effective communication within the Hotel and ensure that the Hotel Manager is kept well informed of any problems/queries that have arisen.</li></ul><div></div><div><br>
Financial:</div><div></div><ul><li><br>
 Keeps abreast of newest trends and innovations in the hospitality industry and maintain an awareness of competitor activity/trends and recommend actions to ensure that the Hotel remains a forerunner in its marketplace.</li></ul><div></div><ul><li><br>
 Generally being alert for opportunities to improve the profitability of the Hotel i.e. through controlling wastage and being responsible for the economy of all utilities and resources.</li></ul><div></div><ul><li><br>
 To actively promote the services and facilities available to guests within the hotel and Rosewood Hotels &amp; Resorts, maximizing revenue from other outlets (e.g. car transfers, telephones, valet services, spa and Food &amp; Beverage facilities, etc.)</li></ul><div></div><ul><li><br>
 With direct report Department Heads prepare annual budgets, with full back up, for designated areas and propose/justify to the Hotel Manager and Director of Finance.</li></ul><div></div><ul><li><br>
 Manages and sets targets for the Hotel&rsquo;s Front Office Upselling Programme.</li></ul><div></div><ul><li><br>
 Conducts comprehensive monthly departmental meetings to include review of Profit and Loss&rsquo;s (as maybe needed), core programmes, customer issues, strategic development, future activities, etc.</li></ul><div></div><ul><li><br>
 Controls and analyses, on an on-going basis, Rooms Division revenues and costs including MOD&rsquo;s to manage performance targets against budget and forecast.</li></ul><div></div><ul><li><br>
 Monitor annual department budgets with Heads of Department throughout the year, reporting reasons for all variances of actual versus budget and recommending and implementing appropriate actions.</li></ul><div></div><ul><li><br>
 Accurately forecast revenue and payroll on a weekly basis and to take appropriate action to influence results positively towards exceeding budgets whilst ensuring that appropriate department holiday plans are maintained.</li></ul><div></div><ul><li><br>
 Ensure that agreed credit procedures are complied with by direct reporting colleagues, and also to attend monthly credit meetings.</li></ul><div></div><ul><li><br>
 Implements strategies to increase both room yield and RevPAR, liaising with the Director of Sales &amp; Marketing, and Director of Food &amp; Beverage when necessary, to ensure overall revenue maximization.</li></ul><div></div><ul><li><br>
 Communicate with the Director of Sales &amp; Marketing on a regular basis: sales leads; need periods; booking patterns; complaints/problems with corporate agreement clients etc.</li></ul><div></div><ul><li><br>
 Participate in Sales and PR related activities, as directed: sales trips, entertaining, hotel show rounds, familiarization tours, meetings etc.</li></ul><div></div><ul><li><br>
 Work closely with Reservations, Sales and the Front Office to maximize rate, occupancy and total revenue.</li></ul><div></div><ul><li><br>
 Assure that the financial goals of the division and the hotel are being met. Monitors and controls labor expenses, and other divisional expenses such as supplies and equipment.</li></ul><div></div><div><br>
Leading:</div><div></div><ul><li><br>
 Actively drives productivity initiatives, without negatively impacting customer service levels.</li></ul><div></div><ul><li><br>
 Actively drives and co-ordinates the Operations Management Review (OMR) process and action plan across all Rooms Division areas, fostering continuous improvement.</li></ul><div></div><ul><li><br>
 Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of all Room Division employees.</li></ul><div></div><ul><li><br>
 Develops and updates policies and manuals, as related to the Division / Department, for implementation in the field, while ensuring compliance to the same for consistency across the group.</li></ul><div></div><ul><li><br>
 Ensure an efficient and well organized division, ensuring all associates are well trained and highly motivated and the development of high potentials.</li></ul><div></div><ul><li><br>
 To ensure that new associates receive an appropriate level of job skills training to enable them to perform their duties to the required standard, upon completion of the initial training period.</li></ul><div></div><ul><li><br>
 To ensure accurate departmental records with respect to associates and training issues, associates development issues and departmental communication issues.</li></ul><div></div><ul><li><br>
 To assist in the creation of full operating manuals with respect to responsibilities of each position and minimum standards to be achieved and to ensure their effective utilization and manage updates.</li></ul><div></div><ul><li><br>
 To conduct selection interviews alongside the Talent &amp; Culture Team for potential new team members as and when required.</li></ul><div></div><ul><li><br>
 To carry out job chats, training requirements, performance appraisals and reviews for all relevant associates on a regular basis ensuring that the hotel&rsquo;s succession planning is upheld.</li></ul><div></div><ul><li><br>
 To maintain discipline within the Hotel and conduct disciplinary and grievance interviews with all relevant associates and as and when required with the Talent &amp; Culture Department.</li></ul><div></div><ul><li><br>
 To be responsible for the welfare and motivation of associates making use of the information obtained through the annual associates surveys, appraisals and frequent job chats.</li></ul><div></div><div><b><br>
Standard Responsibilities</b></div><div></div><ul><li><br>
 Comply and adhere to the Rosewood company policies.</li></ul><div></div><ul><li><br>
 Take on other tasks in addition of the ones stated, in a reasonable framework.</li></ul><div></div><ul><li><br>
 Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.</li></ul><div></div><ul><li><br>
 Model the company&rsquo;s culture, vision, mission and core values at all times.</li></ul><div></div><ul><li><br>
 Review Rosewood Brand standards and quality standards (LQA) on a regular basis and ensure they are maintained and delivered at all times.</li></ul><div></div><ul><li><br>
 Ensure new technology and equipment is embraced, improving productivity whilst taking work out of the system.</li></ul><div></div><ul><li><br>
 Establish and maintain an inclusive environment by ensuring effective two ways communication processes are set up (individual reviews, regular departmental meetings).</li></ul><div></div><ul><li><br>
 Responsible for the recruitment, in conjunction with the Talent &amp; Culture Department, of associates.</li></ul><div></div><ul><li><br>
 Identify training and development needs on an ongoing basis through hands-on support and frequent interaction with associates.</li></ul><div></div><ul><li><br>
 Lead by example in terms of appearance, mannerism, etiquette, behavior conduct, principles and values. Manage by walking around at appropriate times and leads by personal example in terms of guest interaction.</li></ul><div></div><div><b><br>
Confidentiality</b></div><div></div><div><br>
Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and associates, unless otherwise stated.</div><div></div><div><b><br>
Health &amp; Safety</b></div><div></div><ul><li><br>
 Be aware of and comply with safe working practices as laid down under the Health and Safety Act as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.</li></ul><div></div><ul><li><br>
 The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.</li></ul><div></div><ul><li><br>
 Report any defects in the building, plant or equipment according to hotel procedure.</li></ul><div></div><ul><li><br>
 Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.</li></ul><div></div><ul><li><br>
 Attend Statutory Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.</li></ul><div></div><ul><li><br>
 Be fully conversant with:</li></ul><div></div><ul><li><br>
Regulations</li></ul><div></div><ul><li><br>
Risk Assessments for your department</li></ul><div></div><ul><li><br>
Hotel Fire &amp; Bomb Procedures</li></ul><div></div><div><b><br>
Other</b></div><div></div><ul><li><br>
 The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.</li></ul><div></div><ul><li><br>
 As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.</li></ul>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div>Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer-term stays and 300 residences available for purchase. The hotel will be one of the city&rsquo;s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500-square-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state-of-the-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state-of-the-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world&rsquo;s pinnacle of private luxury living and contemporary style in Qatar.</div></div></div></div></div></div>

Director of Rooms

Marriott International

<div>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  Job Number
 </strong>
 25167182
 <br/>
 <br/>
 <strong>
  Job Category
 </strong>
 Human Resources
 <br/>
 <br/>
 <strong>
  Location
 </strong>
 The St. Regis Doha, Doha West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP
 <br/>
 <br/>
 <strong>
  Schedule
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Located Remotely?
 </strong>
 N
 <br/>
 <br/>
 <strong>
  Position Type
 </strong>
 Management
 <br/>
 <br/>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 Reports to the Director of Human Resources. Responsible for staff dormitory operations, including ensuring the dormitory is in safe and clean and dormitory policies are followed by employees.
 <br/>
 <br/>
 <strong>
  CANDIDATE PROFILE
  <br/>
  <br/>
 </strong>
 <strong>
  Education And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or GED; 3 years experience in human resources, management operations, or related professional area.
   <br/>
   <br/>
  </li>
 </ul>
 OR
 <br/>
 <br/>
 <ul>
  <li>
   2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in human resources, management operations, or related professional area.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  CORE WORK ACTIVITIES
  <br/>
  <br/>
 </strong>
 <strong>
  Managing Employee Housing Goals
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Based on the Dormitory Enrollment Request, assign rooms to the staff on check -in day.
  </li>
  <li>
   Checks in the staff with the Staff Dormitory Check In / Check Out Form and issues the linen and key to the staff
  </li>
  <li>
   Upon staff check-out from the dormitory, completes clearance as per the Staff Dormitory Check In / Check Out Form and reports to Human Resources office for any further follow up.
  </li>
  <li>
   Inspects the cleanliness status of the Dormitory Public Areas and the staff rooms on daily basis and corrects issues as needed.
  </li>
  <li>
   Schedules regular dormitory cleanliness inspection.
  </li>
  <li>
   Liaises with contractor for pest control on regular basis
  </li>
  <li>
   Implements the Dormitory Rules and Regulations.
  </li>
  <li>
   Report special disciplinary issues to Director of Human Resources and educates employees as needed.
  </li>
  <li>
   Maintains room key copies per policy. .
  </li>
  <li>
   Liaises with contractor to conduct regular checks on the fire equipments and room electrical facilities; keeps records per policy.
  </li>
  <li>
   Works with hotel Loss Prevention Director to organize dormitory Fire Drill on regular basis.
  </li>
  <li>
   Implement the Dormitory Visitor Policy.
  </li>
  <li>
   Maintains knowledge of dormitory contract terms and reports/ follows up for any deviations to the contract.
  </li>
  <li>
   Completes the dormitory staff duty roaster per required schedule and submits for approval.
  </li>
  <li>
   Maintains records of dormitory issues (e.g., maintenance requests, special staff requests, check in and out details).
  </li>
  <li>
   Updates rooming list on weekly basis and submits to Human Resources.
  </li>
  <li>
   Assist Director of Human Resources with the Linen Purchase/ Replacement Plan per appropriate schedule.
  </li>
  <li>
   Liaises with Laundry to change the linens on weekly basis.
  </li>
  <li>
   Maintains the appropriate amount of store items (e.g., chemicals, garbage bags).
  </li>
  <li>
   Maintains an inventory for all dormitory items owned by the location (e.g., bunk beds, wardrobe, linens, electrical utensils, chemicals).
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Conducting Human Resource Activities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Solicits employee feedback, utilizing an &ldquo;open door&rdquo; policy.
  </li>
  <li>
   Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
  </li>
  <li>
   Participates in employee progressive discipline procedures.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  </li>
  <li>
   Analyzes information and evaluating results to choose the best solution and solve problems.
  </li>
  <li>
   Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
  <br/>
  <br/>
 </em>
 Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.
 <strong>
  Be
 </strong>
 where you can do your best work,
 <strong>
  begin
 </strong>
 your purpose,
 <strong>
  belong
 </strong>
 to an amazing global team, and
 <strong>
  become
 </strong>
 the best version of you.
 <br/>
 <br/>
</div>


Multi-Property Accommodation Manager

<div><b>Additional Information</b><br>
<b>Job Number</b>25180322<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>The Ritz-Carlton Doha, 1 West Bay Lagoon, Doha, Qatar, Qatar<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<div><div><div><div><div><p><b>YOUR LEGACY STARTS WITH US</b></p>
<p>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms &amp; suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you&rsquo;re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life&rsquo;s most meaningful moments.</p>
<p><b>FIND PURPOSE IN YOUR PASSION</b></p>
<p>At The Ritz-Carlton, we firmly believe that our Ladies &amp; Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.</p>
<p>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:</p>
<ul><li>A rewarding career within one of the most recognized and prestigious luxury brands in the world.</li>
<li>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.</li>
<li>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.</li>
<li>Consistent &amp; reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.</li>
<li>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:</li>
</ul><ul><li>Exclusive training and leadership development programs</li></ul>
<ul><li>Recognition and rewards for exceptional service</li></ul>
<ul><li>Preferential Members Rates at Marriott Hotels Globally</li></ul>
<ul><li>Dining &amp; Wellness discounts for your family and you</li></ul>
<ul><li>Medical Insurance Coverage</li></ul>
<ul><li>An HR team dedicated to your success and wellbeing</li></ul>
<p><b>OUR EXPECTATIONS FROM THE ROLE:</b></p>
<p>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.</p>
<p><b>CANDIDATE PROFILE</b></p>
<p><b>Education and Experience</b></p>
<ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul>
<p>OR</p>
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul>
<p><b>CORE WORK ACTIVITIES</b></p>
<p><b>Supporting Property Operations and Guest Relations Needs</b></p>
<ul><li>Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li></ul>
<ul><li>Communicates any variations to the established norms to the appropriate department in a timely manner.</li></ul>
<ul><li>Sends copy of MOD report to all departments on a daily basis.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul>
<p><b>Supporting Profitability Goals</b></p>
<ul><li>Understands and complies with loss prevention policies and procedures.</li></ul>
<ul><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li></ul>
<p><b>Managing the Guest Experience</b></p>
<ul><li>Intervenes in any guest/associate situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and associate well being is preserved.</li></ul>
<ul><li>Empowers associates to provide excellent customer service.</li></ul>
<ul><li>Provides immediate assistance to guests as requested.</li></ul>
<ul><li>Serves as a leader in displaying outstanding hospitality skills.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Ensures associates understand customer service expectations and parameters.</li></ul>
<ul><li>Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Participates in the development and implementation of corrective action plans to improve guest satisfaction.</li></ul>
<ul><li>Records guest issues in the guest response tracking system.</li></ul>
<p>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p></div></div><br>
</div></div></div><p></p><br>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br>
</p><div>
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Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div><br>
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Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
<br>
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Manager on Duty

Best Plaza West Bay Hotel

<p>To supervise/manager the operations of the Reservations Department during shift by assisting to co-ordinate operational plans to meet Hotel sales targets</p><p>At <b>Best Plaza West Bay Hotel&reg;</b>, we want our guests to feel able to do their best, achieve their goals and be recognized for their success. To help them, we need you to stay One Step Ahead and:</p><ul><li><b>Create Confidence</b> &ndash; by being an expert at what you do; by acting and looking the part and adapting your style to match your guests&rsquo; pace in all you do.</li><li><b>Encourages Success</b> &ndash; by supporting and respecting your guests and their goals; by recognizing them and making them feel valued and important and offering thoughtful choices to help them feel restored and balanced.</li></ul><p>&middot; <b>Make It Happen</b> &ndash; by being perceptive to your guests&rsquo; needs; by taking ownership for getting things done and working seamlessly with others to help guests be successful.</p><p>Duties and Responsibilities</p><ul><li>Sell the Best Plaza West Bay Hotel products and services using up-selling and suggestive selling techniques.</li><li>Promote the Hotel&rsquo;s products and services.</li><li>Maintain a high level of product and service knowledge about all Best Plaza West Bay Hotel in your region.</li><li>Develop and maintain a regular pattern of sales calls.</li><li>Record and process reservations made by phone/fax/email.</li><li>Accept wait list reservations.</li><li>Process amendments to reservations such as extensions, early departures, etc.</li><li>Manage &ldquo;no show&rdquo; reservations by investigation and recording of same.</li><li>Record special billing arrangements for groups and conventions.</li><li>Liaise with Front Office Manager or Finance Manager for all reservations requiring credit approval.</li><li>Maintain knowledge of special rates/ offers/ promotions.</li><li>Monitor reservation levels and inform Managers of current and future occupancy rates.</li><li>Prepare reports as requested (eg to travel agents, business houses etc).</li><li>Prepare reservation sales reports.</li><li>Co-operate with the company to achieve compliance with FLS legislation.</li><li>Not undertake any activity which compromises their personal FLS, or the FLS of others.</li><li>Report all accidents, dangerous occurrences, or hazards, no matter how minor, to the supervisor or Heads of Department.</li></ul><p>SELF MANAGEMENT</p><ul><li>Comply with Hotel Rules and Regulations and provisions contained in the Employment Handbook</li><li>Comply with Company Grooming Standards at all times to portray a professional image of self and the hotel.</li><li>Comply with Time and Attendance Policies set by the hotel.</li><li>Actively participate in training and development programs and maximize opportunities for self-development</li><li>Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety</li><li>Familiarize yourself with emergency and evacuation procedures</li><li>Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the Line Manager</li><li>Comply with the hotel Code of Conduct</li><li>Familiarize self with the company values and model desired behaviors.</li><li>Perform all tasks as directed by the Manager in pursuit of the achievement of business goals</li></ul><p>Job Type: Full-time</p><p>Pay: QAR2,000.00 per month</p><p>Experience:</p><ul><li>current positions as Reservations Agent in hotel: 1 year (Required)</li></ul><p>Location:</p><ul><li>Doha (Required)</li></ul>

Reservations Agent

Inspire Management Training Center

<p>We are seeking a dynamic and results-oriented <b>Assistant Event Sales Manager</b> for a luxury hotel in Qatar. The ideal candidate will have strong experience in conference and event sales within the hospitality industry, with a proven ability to generate leads, convert inquiries into confirmed bookings, and consistently achieve revenue targets.</p><p><b>Key Responsibilities:</b></p><ul><li>Assist in driving event and conference sales to achieve and exceed revenue goals</li><li>Handle inquiries, prepare proposals, conduct site inspections, and follow up to secure bookings</li><li>Build and maintain strong relationships with clients, corporate partners, and event organizers</li><li>Coordinate with internal departments to ensure seamless event execution and exceptional guest satisfaction</li><li>Support the development and implementation of sales strategies, promotions, and business plans</li><li>Prepare regular sales reports, track performance, and identify new market opportunities</li><li>Represent the hotel at networking events, exhibitions, and trade shows to promote facilities and services</li><li>Maintain accurate records of client communication and bookings in the CRM or sales system</li></ul><p><b>Qualifications, Experience, and Skills:</b></p><ul><li>Bachelor&rsquo;s degree or Diploma in Hotel Management, Hospitality, Business Administration, or a related field</li><li>Minimum 1&ndash;2 years of experience in luxury hotel sales, preferably in conferences and/or events</li><li>Prior experience in Assistant Manager roles or equivalent within hotel event sales</li><li>Strong communication, negotiation, and presentation skills</li><li>Proven track record of achieving sales and revenue targets</li><li>Excellent organizational and time management skills with strong attention to detail</li><li>Proficiency in MS Office and hotel sales systems (Opera/Sales &amp; Catering or similar)</li><li>Must be locally available in Qatar with a valid Qatar visa and QID</li></ul><p><b>Benefits:</b></p><ul><li>Competitive salary package and other benefits as per company policy</li></ul><p>Job Types: Full-time, Permanent</p><p>Experience:</p><ul><li>Assistant Event Sales Manager : 1 year (Required)</li></ul><p>Location:</p><ul><li>Doha (Required)</li></ul>

Assistant Events Sales Manager (Luxury Hospitality)

Explore 1110+ Hotel manager in Doha Qatar this November. Find roles across top companies and apply now to boost your career.