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restaurant supervisor

SOCAST | Advertising & Marketing

<p>We are seeking an experienced restaurant supervisor to join our team. In this role, you will be asked to perform a variety of managerial functions. This starts with providing our guests with a consistently high-quality dining experience. To do this, you will need to motivate our staff and demonstrate superior customer service skills.</p><p>As a supervisor, you will also help our team meet its standards for quality and profitability. This will involve ensuring that all food health and safety requirements are met. Your job may also require you to hire new staff, train them, and create schedules that reflect the dynamic needs of the restaurant.</p><p><b>Restaurant Supervisor Responsibilities:</b></p><ul><li>Assist in the hiring and training of new employees as well as the continuous training of existing staff</li><li>Oversee both front and back of house operations, including wait staff, kitchen crew, and bussing staff</li><li>Maintain high-quality food standards</li><li>Oversee our kitchen staff&rsquo;s compliance with all health code and sanitation requirements</li><li>Provide exceptional customer service and lead staff to do the same</li><li>Respond to customer complaints quickly and resolve them effectively</li><li>Develop strategies for improving our customers&rsquo; dining experience</li><li>Work with staff to project future needs for kitchen supplies, goods, and cleaning products.</li><li>Maintain inventory of all needed supplies</li><li>Identify methods our restaurant can use to cut waste, decrease costs, and improve profits</li><li>Manage the work schedules of our restaurant&rsquo;s staff</li></ul><p><b>Restaurant Supervisor Requirements:</b></p><ul><li>Atleast minimum High school diploma or GED</li><li>Minimum 3 years work experience as Restaurant Supervisor.</li><li>Previous supervisory experience in the hospitality industry preferred</li><li><b>READY TO JOIN IMMEDIATELY</b></li><li>Proven ability to work in a fast-paced setting</li><li>Strong multi-tasking skills</li><li>The physical ability to remain standing for long periods of time</li><li>Exceptional organizational, communication, and customer service skills</li><li>Strong managerial skills</li></ul><p>Job Type: Full-time</p>

Restaurant Supervisor

VOLUME CAFE

<p><b>Job Title: Restaurant Supervisor</b></p><p><b>Job Type: Full-time</b></p><p><b>Reports To: Restaurant Manager</b></p><p><b>Job Summary:</b></p><p><b>The Restaurant Supervisor is responsible for overseeing the daily operations of the restaurant, ensuring a high level of customer satisfaction, efficient staff management, and adherence to safety and quality standards. The supervisor will lead a team of servers, hosts, and kitchen staff, providing support, guidance, and training to ensure smooth service and a positive dining experience for all guests.</b></p><p><b>Key Responsibilities:</b></p><ul><li><b>Customer Service: Ensure excellent service quality and customer satisfaction by addressing customer concerns, managing reservations, and ensuring that dining expectations are met or exceeded.</b></li><li><b>Staff Supervision: Supervise, train, and motivate restaurant staff to ensure the highest standards of service. Assign daily duties and monitor staff performance.</b></li><li><b>Operational Oversight: Manage the opening and closing of the restaurant, including overseeing cleaning, setting up, and ensuring everything is in order for the next shift.</b></li><li><b>Inventory Management: Assist in tracking inventory, including food, beverages, and supplies. Ensure that the restaurant is well-stocked and well-organized at all times.</b></li><li><b>Health &amp; Safety Compliance: Ensure compliance with health and safety regulations, including food safety standards, cleanliness, and sanitation protocols.</b></li><li><b>Training &amp; Development: Assist in the training of new staff and provide ongoing coaching to improve team performance and service quality.</b></li><li><b>Financial Management: Support in managing the restaurant&rsquo;s budget, controlling costs, and contributing to revenue growth by optimizing service efficiency and customer satisfaction.</b></li><li><b>Team Collaboration: Work closely with the kitchen, bar, and management teams to ensure smooth communication and operational efficiency.</b></li><li><b>Problem Solving: Handle customer complaints and resolve issues quickly and effectively to ensure a positive dining experience.</b></li><li><b>Scheduling: Manage staff schedules to ensure proper coverage for all shifts and peak dining periods.</b></li></ul><p><b>Requirements:</b></p><ul><li><b>Proven experience in a supervisory or leadership role within a restaurant or hospitality environment.</b></li><li><b>Strong communication and interpersonal skills.</b></li><li><b>Excellent organizational and multitasking abilities.</b></li><li><b>Ability to handle high-pressure situations and work in a fast-paced environment.</b></li><li><b>Knowledge of food safety and sanitation regulations.</b></li><li><b>Strong problem-solving and conflict-resolution skills.</b></li><li><b>Ability to lead, motivate, and develop a team.</b></li><li><b>Flexibility to work evenings, weekends, and holidays as required.</b></li></ul><p><b>Preferred Qualifications:</b></p><ul><li><b>A degree or certification in hospitality management, business, or a related field is a plus.</b></li><li><b>Previous experience with POS (Point of Sale) systems.</b></li><li><b>Bilingual abilities are a plus, depending on location.</b></li></ul><p>Job Type: Full-time</p><p>Language:</p><ul><li>English (Preferred)</li></ul>

RESTAURANT SUPERVISOR

Raffles Hotels & Resorts

<div>
 <strong>
  Company Description
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  <br/>
 </strong>
 Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
 <br/>
 <br/>
 Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.
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 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 As Restaurant Supervisor, you will play a key role in ensuring that our restaurant delivers a top-tier dining experience in line with the luxury standards of both Raffles and Fairmont. You will assist in managing daily operations, support the Restaurant Manager, lead the service team, and ensure that every guest leaves satisfied.
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 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Supervise daily restaurant operations to ensure smooth service delivery and exceptional guest satisfaction
  </li>
  <li>
   Ensure that all team members provide warm, attentive, personalized service consistent with Raffles &amp; Fairmont brand standards
  </li>
  <li>
   Support the Restaurant Manager in scheduling, training, mentoring and performance management of service staff
  </li>
  <li>
   Handle guest feedback and complaints professionally and timely, investigating issues and implementing corrective actions
  </li>
  <li>
   Coordinate with the culinary team to ensure accurate and timely food service, correct presentation, and menu knowledge
  </li>
  <li>
   Monitor the cleanliness, maintenance and presentation of the outlet, ensuring hygiene, safety and operational standards are maintained
  </li>
  <li>
   Maintain full knowledge of menu items, promotions, special events and wine/beverage lists; ensure team is equally knowledgeable
  </li>
  <li>
   Assist with inventory management, ordering of supplies, stock control as needed
  </li>
  <li>
   Lead by example &mdash; maintain grooming, appearance, service etiquette and teamwork to foster a high-performing environment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 2 years&rsquo; experience in a supervisory role within a luxury hotel and/or resort or fine-dining restaurant
  </li>
  <li>
   Strong leadership, interpersonal and communication skills; able to motivate, train and develop a team
  </li>
  <li>
   Excellent command of English (both spoken and written); additional languages are an advantage
  </li>
  <li>
   Flexibility to work shifts including weekends, public holidays and busy periods
  </li>
  <li>
   Familiarity with POS systems (e.g., MICROS) is preferred
  </li>
  <li>
   Previous experience with international luxury service standards (Forbes, LQA) is a plus
  </li>
 </ul>
</div>


Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Qatar
</div></div><div><div>Province/City
</div><div>Doha
</div></div><div><div>Hiring Entity
</div><div>Rosewood Doha
</div></div><div><div>Department
</div><div>Food &amp; Beverage - Services
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div><b>Job Summary</b></div><div></div><div><br>
Assist the Management team in ensuring that the restaurant is managed efficiently according to the established concept statement, providing warm and genuine service delivered with passion and dedication, exceeding our guests&rsquo; expectations at all times. Ensuring the smooth running of the restaurant during their shifts with team leaders and waiters. Lead the team, ensuring every associate performs up to expectations and job requirements. Manage guest relations, handle complaints, and turn them into repeat business. The goal is to maintain efficiency during service through planning, preparation, adapting to the needs of the moment and through excellence of knowledge. We aim to achieve these goals through; thorough training, strong associate support, teamwork, and feedback.</div><div></div><div><b><br>
Essential Duties and Responsibilities</b></div><div></div><div><i><br>
Guest satisfaction</i></div><div><ul><li>
Ensures that all associates deliver the brand promise and provide exceptional guest service at all times.</li><li>
Ensures that associates also provide excellent service to internal customers in other divisions as appropriate.</li><li>
Spends time in public areas observing associate-guest interaction and talking with guests, coach associates in guest service skills as necessary.</li><li>
Ensures that all guest and internal customer complaints are resolved in a quick and efficient manner.</li><li>
Maintains positive guest and associate interactions with good working relationships.</li></ul></div><div></div><div><i><br>
Operations</i></div><div><ul><li>
Ensure that all associates have a complete understanding of and adhere to associate rules and regulations.</li><li>
Ensure high standards of personal presentation and grooming.</li><li>
Respond to changes in the food and beverage function as dictated by the industry, company, and hotel.</li><li>
Fully partake in a comprehensive training program as set out by the restaurant in conjunction with Talent &amp; Culture</li><li>
Have a high level of industry trend awareness and a keen interest in the local hospitality scene.</li><li>
Respond to changes in the food and beverage function as dictated by the industry, company, and hotel.</li><li>
To have a full working knowledge of the restaurant floor plans and layout of all F&amp;B offers.</li><li>
Ensure that you know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests.</li><li>
Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest requests.</li><li>
Micros, Open Table &amp; all other systems as required. Establish rapport with guests in a professional manner.</li><li>
Work towards a high level of guest recognition and build a full working knowledge of guest preferences.</li><li>
Ensure discretion and confidentiality with SAGs customers and to ensure all information is given to the management for the reservation in-house database.</li><li>
Ensure all associates are following the Order of Service and Standard Operating Procedures at all times.</li><li>
Mentor associates as requested to by management, following all correct training procedures and standards.</li><li>
Monitor associate development at the bar identifying training needs and any areas of concern.</li><li>
Report for duty on time and prepared for the shift. Adhere to agreed break times.</li><li>
Ensure the correct opening procedures are followed by all associates.</li><li>
Read all relevant emails/messages ensuring all necessary information is communicated to all associates accordingly.</li><li>
Ensure that all stations are equipped with sufficient clean, polished cutlery / plates and other service wear for each meal period. Ensure all tables are laid in accordance with the SOP.</li><li>
Engage with and contribute to service briefings.</li><li>
Take instruction from the manager, anticipate their requirements.</li><li>
Control and manage the section in the restaurant whilst adhering to the Brand Standards Check list (a combination of LQA, Forbes and Rosewood Hotels &amp; Reports Global Standards)</li><li>
Take and process orders, serve and clear food, relay tables, troubleshoot where necessary.</li><li>
Respond to any menu / drinks queries with knowledgeable, informative, and engaging answers.</li><li>
Ensure that individual Mise en Place for each order is known and placed on the table.</li><li>
Oversee and direct the team leaders and waiters in the station at all times, provide guidance and support.</li><li>
Communicate guest preferences to reception team in order to build guest profiles.</li><li>
React promptly and deal with any issues, complaints, breakages &amp; spillages.</li><li>
Communicate any issues to management promptly.</li><li>
Ensure a high level of cleanliness is maintained throughout the restaurant.</li><li>
Provide accurate discount and void reconciliations, following correct cashing up procedure.</li><li>
Ensure that the correct closing procedures are followed by all departments.</li><li>
Ensure that all checklists are completed correctly and honestly.</li><li>
Assist the restaurant manager to achieve the monthly and annual target and the restaurant&rsquo;s revenue.</li><li>
Be a hands-on supervisor and is present at all times in the restaurant, particularly during busy periods.</li><li>
Oversee the punctuality and appearance of all food and beverage associates, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department&rsquo;s grooming standards.</li></ul></div><div></div><div><i><br>
Customers</i></div><div><ul><li>
Ensure the customers experience is one to remember. Provide a professional &amp; efficient standard of service.</li><li>
Maintain a high-profile during service whilst being polite and helpful.</li><li>
Promote and establish a regular customer base, remember their likes and dislikes.</li><li>
Smile and maintain eye contact with guests. Provide prompt, unobtrusive, attentive service.</li><li>
Maintenance of tables to ensure the highest standard of hospitality.</li><li>
Maintain high standards of personal appearance, always wearing the full, correct, clean, uniform &amp; maintain a high standard of personal hygiene.</li></ul></div><div></div><div><i><br>
Service</i></div><div><ul><li>
Ensure staffing levels are correct. Coordinate with Assistant Manager and Manager to ensure adequate staffing for the service &amp; larger parties. Adhere to agreed break times.</li><li>
Ensure associates are fully trained with opening, during &amp; closing bar procedures.</li><li>
Ensure associates are updated daily with requirements &amp; provide suitable instruction.</li><li>
Ensure all MEP requirements have been met prior to service.</li><li>
Ensure the working environment remains clean &amp; tidy &amp; cleaning schedules adhered to at all times.</li></ul></div><div></div><div><b><br>
Standard Responsibilities</b></div><div><ul><li>
Comply and adhere to the Rosewood company policies.</li><li>
Take on other tasks in addition to the ones stated, in a reasonable framework.</li><li>
Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.</li><li>
Model the company&rsquo;s culture, vision, mission and core values at all times.</li><li>
Review Forbes / Rosewood Brand standards and quality standards (LQA) on a regular basis and ensure they are maintained and delivered at all times.</li><li>
Ensure new technology and equipment is embraced, improving productivity whilst taking work out of the system.</li><li>
Establish and maintain an inclusive environment by ensuring effective two ways communication processes are set up (individual reviews, regular departmental meetings).</li><li>
Identify training and development needs on an ongoing basis through hands-on support and frequent interaction with associates.</li><li>
Lead by example in terms of appearance, mannerism, etiquette, behavior conduct, principles and values. Manage by walking around at appropriate times and leads by personal example in terms of guest interaction.</li></ul></div><div></div><div><b><br>
Confidentiality</b></div><div></div><div><br>
Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests, and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests, and associates, unless otherwise stated.</div><div></div><div><b><br>
Health &amp; Safety</b></div><div><ul><li>
Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations, and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.</li><li>
The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.</li><li>
Report any defects in the building, plant, or equipment according to hotel procedure.</li><li>
Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.</li><li>
Attend Statutory Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.</li><li>
Be fully conversant with:<ul><li>
Regulations</li><li>
Risk Assessments for your department</li><li>
Hotel Fire &amp; Bomb Procedures</li></ul></li></ul></div><div></div><div><b><br>
Other</b></div><div></div><div><br>
The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.</div><div>
As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.</div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer-term stays and 300 residences available for purchase. The hotel will be one of the city&rsquo;s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500-square-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state-of-the-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state-of-the-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world&rsquo;s pinnacle of private luxury living and contemporary style in Qatar.</p></div></div></div></div></div></div>

Rosewood Doha

<div>
 <strong>
  WHO ARE WE?
  <br/>
  <br/>
 </strong>
 About Rosewood Doha
 <br/>
 Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will redefine ultra-luxury hospitality for global citizens who crave a lifestyle of authenticity fused with modern luxury.
 <br/>
 We will become one of the city&rsquo;s most dynamic culinary destinations with a collection of innovative restaurants &amp; lounges. We will transform ordinary events into extraordinary with sleek interiors and state-of-the-art technology. We will introduce a ground-breaking urban concept that delivers innovative and integrative solutions for personal transformation.
 <br/>
 <br/>
 <strong>
  WHY JOINING US?
  <br/>
  <br/>
 </strong>
 At Rosewood Doha, we are dedicated to creating an environment where passion meets purpose.&nbsp;
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 We believe we have the power to impact and enrich everyone&rsquo;s life. Each day is full of opportunities to positively contribute to our associates, guests, and community.
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 Here, everyone belongs. We partner with you to Discover Your Calling, unlocking your true potential to excel in your career.
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 Together, we push the boundaries, discover the uncharted and bring hospitality to new heights.
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 <strong>
  YOUR IMPACT IN THIS ROLE:
  <br/>
  <br/>
 </strong>
 <strong>
  Deliver Exceptional Service:&nbsp;
 </strong>
 Ensure each guest receives attentive and friendly service, creating a welcoming and enjoyable dining experience. Your focus on hospitality will enhance guest satisfaction and encourage repeat visits.
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 <strong>
  Supervise Daily Operations:&nbsp;
 </strong>
 Oversee the smooth operation of the restaurant during shifts, managing staff assignments and resolving any issues that arise. Your oversight will ensure efficiency and a consistent service standard.
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 <strong>
  Support and Train Team:&nbsp;
 </strong>
 Assist in training and guiding restaurant staff to uphold service excellence and operational standards. Your mentorship will contribute to a motivated and skilled team.
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 <strong>
  Handle Guest Feedback:&nbsp;
 </strong>
 Address guest feedback and concerns promptly and professionally, turning potential issues into positive outcomes. Your responsive approach will enhance the guest experience and uphold the hotel's commitment to excellence.
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</div>


World of Hospitality

<p>As a RESTAURANT Supervisor, you will be responsible for managing staff, maintaining service standards, and ensuring operational efficiency. Your responsibilities will include:</p><ul><li>Supervising and guiding restaurant or service staff</li></ul><ul><li>Monitoring service quality and guest satisfaction</li></ul><ul><li>Coordinating between front-of-house and back-of-house operations</li></ul><ul><li>Maintaining cleanliness, organization, and hygiene standards</li></ul><ul><li>Assisting in staff training and development</li></ul><ul><li>Handling guest inquiries and resolving issues professionally</li></ul><ul><li>Supporting management in day-to-day operationsStrong leadership, communication, and problem-solving skills are essential.</li></ul><p>Job Type: Full-time</p>

Supervisor

Ajwan Group

<p>ob description:</p><p><b>Job Title:</b> Shift Supervisor<br/><b>Restaurant:</b> GO Crispy<br/><b>Location:</b> Doha,Qatar</p><p><b>Position Overview:</b><br/>The Shift Supervisor at GO Crispy ensures the smooth and efficient operation of our fast-food outlets during assigned shifts. Reporting to the Assistant Restaurant Manager, this role supervises daily activities, supports team performance, and enhances the guest experience.</p><p><b>Key Responsibilities:</b></p><p><b>Shift &amp; Team Management</b></p><ul><li>Lead and supervise the restaurant team during assigned shifts.</li><li>Monitor service flow, manage queues, and delegate tasks effectively.</li><li>Coordinate between kitchen and front-of-house staff for smooth operations.</li><li>Ensure compliance with company policies, quality standards, and hygiene practices.</li><li>Guide and coach team members, providing support and feedback as needed.</li><li>Maintain professional staff conduct and adherence to uniform standards.</li></ul><p><b>Customer Service &amp; Operations</b></p><ul><li>Create a welcoming atmosphere and address guest inquiries professionally.</li><li>Ensure accurate order taking and timely service.</li><li>Uphold food quality and presentation standards.</li><li>Conduct routine checks for cleanliness and health &amp; safety compliance.</li><li>Address operational challenges, customer concerns, and staff issues during shifts.</li><li>Escalate complex issues to management when necessary.</li></ul><p><b>Inventory &amp; Cash Management</b></p><ul><li>Monitor inventory levels, ensuring adequate supplies and minimizing waste.</li><li>Coordinate timely food preparation and delivery with kitchen staff.</li><li>Handle cash transactions accurately and securely.</li><li>Adhere to proper cash handling procedures.</li></ul><p><b>Qualifications &amp; Skills</b></p><ul><li><b>Minimum 2&ndash;4 years of experience</b> in a supervisory or leadership role within the fast food service industry.</li><li>Strong organizational and multitasking skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Customer-focused with a commitment to service excellence.</li><li>Basic knowledge of inventory management, POS systems, and cash handling.</li><li>Ability to remain composed under pressure and make prompt decisions.</li><li>Flexibility to work shifts, weekends, and holidays.</li><li>Familiarity with health, safety, and hygiene regulations.</li></ul><p>Job Type: Full-time</p>

Shift Supervisor

Explore 269+ Restaurant supervisor in Doha Qatar this January. Find roles across top companies and apply now to boost your career.

269 restaurant supervisor jobs IN Doha Qatar

Restaurant Supervisor

RESTAURANT SUPERVISOR

Restaurant Supervisor

Restaurant Supervisor

Restaurant Supervisor

Supervisor

Shift Supervisor