hotel contracting manager

facilities rental manager

hr manager

hr operations lead

manager - facility management Jobs in Jeddah

manager - facility management

hotel operations manager

Raffles

<div>Company Description 
Raffles Makkah Palace promises the exceptional standards inherent in the Raffles name and enhanced by Arab hospitality values. Raffles Makkah Palace offers 219 Suites &amp; duplex Villas with breathtaking views of the Masjid Al Haram, the Holy Ka&rsquo;aba and the city. The hotel combines the best of local cuisine and international dishes in each of its four outlets creating a unique and welcoming atmosphere in this diving setting. Guests can also indulge and immerse themselves in a relaxing sensory experience in our world renowned spa and fitness center or hold high-powered business gatherings in any of our state-of-the-art meeting rooms. 
Job Description 
<ul><li>
Will be knowledgeable of the whole Hotel facilities and services provided.</li><li>
Adhere to his/her limit of authority as outlined by management, and will fully</li><li>
Understand the Hotel policies, procedures and regulations per Fairmont standards.</li><li>
Deal with any guest request in a polite and efficient manner, delegating work where necessary to other staff (bellmen, In Room Dining, Royal Service, Engineering, Security, etc.), and then following up to ensure that the guest has been satisfied.</li><li>
Seeks feedback on guest satisfaction and resolves problems in accordance with our Mission Statement and philosophy of colleague empowerment.</li><li>
To ensure guests queries are dealt with in a helpful and professional manner and</li><li>
 Inform the FOM or AFOM in case of issues that cannot be easily resolved.</li><li>
Responsible for ensuring consistency in exceeding guest service expectations (FHR Programs as a measurement tool).</li><li>
Adheres to and promotes the Company&rsquo;s Health &amp; safety policies to ensure a safe work environment, will be knowledgeable about all safety &amp; emergency procedures and emergency action plan.</li><li>
 Responsible for the entire hotel during the night shift in terms of monitoring the operation, ensuring the safety &amp; security of the hotel, colleagues and guests.</li><li>
Log all guest comments in the Duty Managers logbook and prepare a summary of all comments from the previous 24 hours which can be used at the morning meeting.</li><li>
Participate in the monthly communication meetings</li><li>
Providing daily feedback about the operation to the GM and the Hotel Manager as</li><li>
They require through multiple ways like incidents report, Night Manager Report, Complaint&rsquo;s report with supporting documentation and final accurate conclusions.</li><li>
Complete preparation work and administration work which the Assistant Front Office Manager has passed on.</li><li>
Supervise the work of the front office supervisors. Review the achieved tasks of their daily check list.</li><li>
Ensures that all Front Office Standards of Service &amp; Operational Procedures are adhered.</li><li>
Reviewing VIP reports for 7 days ahead and coordinating all necessary arrangements with concerned departments.</li><li>
Ensuring that the daily VIPs are welcomed and escorted to their rooms with the assistance of the guest relations team.</li><li>
Monitor and deal with all pre-Registered bookings and all No-Show guests.</li><li>
Handling the inventory during sold out days.</li><li>
Complete all the necessary preparations for the beginning of the early shift on reception.</li><li>
Move around the hotel to interact with as many guests and staff as possible</li><li>
Provides Guidance and motivation to the night team. Establishes and communicates on a daily basis with the Front Office colleagues and working instantly on creating a job Satisfaction to everyone.</li><li>
Monitoring colleagues&rsquo; performance and dealing with employees&rsquo; grievances and problems. Coaching them and taking the corrective actions when necessary.</li><li>
Direct staff in maintaining clean, tidy and an organized work area at the front and back areas of the Front Office.</li><li>
Oversee all contracted staff working overnight in the hotel, recording any issues that may arise for handover to relevant department head in the morning.</li><li>
Oversee the employee dining room and ensure all staff receive appropriate meal break during their shift.</li><li>
Monitor and inspect Overnight cleaning team, ensuring highest level of cleanliness and work efficiencies at all times.</li><li>
Run the audit reports on the PMS that will be required by Income Audit the next day, Responsible for the nightly end of day reporting is complete; ensuring accuracy in balancing accounts.</li><li>
Perform all necessary reconciliations and audit functions for the reception in order to complete the day&rsquo;s business.</li><li>
Ensure that all financial reporting is maintained and accurate inclusive of reviewing financial reports to ensure accuracy (Rooms Audit)</li><li>
Ensure that all of the Food &amp; Beverage outlets have handed over the relevant paper work to allow the days business to be completed.</li><li>
Complete all necessary computer system back-ups.</li><li>
Other duties as assigned</li></ul> 

Qualifications 
Personal Attributes<ul><li>
Strong written and verbal communication skill in English and Arabic</li><li>
Able to develop rapport with and gain support from Colleagues and Management staff</li><li>
Ability to work cohesively with co-workers as part of a team</li><li>
Ability to focus attention on guest needs, remaining calm and courteous at all times</li><li>
Ability to promote positive relations with all guests and patrons</li><li>
Able to exercise good judgment with difficult guests</li><li>
Understanding and ability to work in a multi-cultural environment</li></ul> 
Your skills and experience include: 
<ul><li>
Minimum 4 years&rsquo; experience in Front Office Operations in a luxury property preferred</li><li>
Strong interpersonal and problem-solving abilities necessary</li><li>
Must be a highly organized person with strong planning skills</li><li>
Goal and results oriented</li><li>
Analytical skills, strength as a developer and a leader of others are essential</li><li>
International experience an asset</li><li>
Energetic, enthusiastic, self-motivated and a charismatic team player</li><li>
Excellent command of spoken &amp; written English-Arabic</li><li>
Knowledge in Opera system</li><li>
Ability to work on shift basis</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</div>

Duty Manager

VOCO

<div><div>We like to lead from the front. So, we&rsquo;re looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity. You&rsquo;ll champion our &lsquo;one team&rsquo; approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and suggestions</div> 
<div>
 
</div><div>A little taste of your day-to-day:</div> 
<div>
 
</div><div>Every day is different at IHG, but you&rsquo;ll mostly be:
</div><ul><li> Leading the way &ndash; managing guest experiences, team performance and hotel operations
</li></ul><ul><li> Prioritising workload and ensuring your team deliver authentic, memorable experiences
</li></ul><ul><li> Developing your team&rsquo;s skills to drive results that positively impact on hotel performance
</li></ul><ul><li> Having authentic conversations with guests to resolve issues, queries or concerns
</li></ul><ul><li> Being first point of contact for any critical emergency situations</li></ul> 
<div>
 
</div><div>What We need from you:</div> 
<div>
</div><ul><li> Minimum Diploma or equivalent, some college preferred
</li></ul><ul><li> 2 years&rsquo; front desk/guest service leader experience
</li></ul><ul><li> Must be fluent in spoken and written English
</li></ul><ul><li> Other languages may be preferred
</li></ul><ul><li> Basic mathematics skills
</li></ul><ul><li> Excellent communication, problem solving, reasoning and motivational skills
</li></ul><ul><li> Long periods of standing in the front desk areas and occasional lifting of heavy items
</li></ul><ul><li> Working knowledge of hotel property management systems like Opera beneficial
</li></ul><ul><li> Willingness to work evenings and weekends 
</li></ul><div></div> 
<div>What you can expect from us: 
</div><div></div> 
<div>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including a full uniform, impressive room discounts and some of the best training in the business. 
</div><div></div> 
<div>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 
</div><div></div> 
<div>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing
</div><div>framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. 
</div><div></div> 
<div>So, join us and you&rsquo;ll become part of our ever-growing global family.
</div>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Regent

<div>About Us
IHG Hotels &amp; Resorts is one of the largest hotel companies in the world with a family of 18 brands. We are one of the world&rsquo;s leading hotel and resort companies. Our purpose &ndash; True Hospitality for Good &ndash; comes to life in every one of our collections. With luxury and lifestyle, we are taking it to new heights.
Five visionary brands make up our luxury collection. These are Intercontinental, Regent Hotels, Six Senses, Vignette Collection and Kimpton Hotels. Individually, they are icons. Together, they bring unforgettable and unparalleled experiences to travellers in over 430 hotels and resorts in 100 countries around the world.
Having recently added a host of incredible properties to our portfolio, we now stand as one of the world&rsquo;s leading luxury operators. Our growth and ambitions have given us an incredible opportunity. We are ready to redefine what luxury means, not just for our guests for but for our entire industry too.
Regent &ndash; Jeddah, Saudi Arabia
This is a monumental opportunity for an experienced General Manager in the Upper Luxury and Lifestyle sector to take on an exciting challenge to manage the pre-opening and opening of one of IHG Hotels and Resorts most prestigious ultra luxury brands &ndash; The Regent.
Located on the Jeddah Corniche, also known as the Jeddah Waterfront &ndash; a 30km coastal resort area along the Red Sea. The corniche features a coastal road, recreation areas, pavilions as well as King Fahd&rsquo;s Fountain, the highest fountain in the world.
We are looking for an experienced Upper Luxury Hotel General Manager and leader with significant expertise working in ultra-luxury hotels where you will be at the forefront of representing the prestigious Regent brand. Your mission will be to infuse every aspect of the guest experience with creativity and innovation, ensuring that each visit is an unforgettable journey of elegance and delight.
You will need proven expertise in how you deliver a true luxury guest experience alongside knowing how to position the brand in the market. You will be highly innovative and creative and able to drive and seek out opportunities to maximise commercial performance and owner returns.
You will be a natural people leader, able to build trusting relationships that encourages and motivates your workforce. You will develop a culture of innovation alongside your team and be commercially focussed, with a futuristic vision in line with the significant developments that are ongoing in the region.
Responsible for:<ul><li>
Crafting innovative guest engagement strategies to elevate the Regent experience to new heights</li><li>
Building trusted relationships with the owners and owner representatives with the ability to develop a robust commercial business plan that will drive profitability</li><li>
Leading, managing and motivating a newly formed team - recruiting, measuring and managing performance</li><li>
Reviews and implements strategic initiatives to drive commercial performance across the Hotel and its facilities</li><li>
Prioritises and nurtures relationships with guests and external contacts such as current and potential clients, government officials, travel industry representatives, suppliers and local communities</li><li>
Able to demonstrate being the driving force behind pioneering guest loyalty programs that go above and beyond</li><li>
Taking ownership of the day-to-day pre-opening and subsequent opening hotel direction, maximising financial returns, driving people development and empowering your team to create memorable guest experiences every step along the way.</li></ul>
What we&rsquo;d like from you:<ul><li>
Proven Upper Luxury hotel general management experience</li><li>
A visionary mindset with a genuine passion for luxury hospitality</li><li>
Significant pre-opening and opening general management experience</li><li>
Strong communication and influencing skills to effectively convey the essence of Regent Hotels</li><li>
A passion for staying ahead of industry trends and embracing cutting edge approaches</li><li>
Must speak fluent English, with additional languages preferred</li>
Expertise in the Middle East 
<li>
</li></ul>Guests have made grand entrances through the doors of Regent&reg; Hotels &amp; Resorts for nearly half a century. Born in 1970, our collection of modern hotels and resorts are home to stays both serene and sensational. The type of experiences that elevate above the noise and charm for even the most seasoned of travellers. An invitation to life&rsquo;s most scenic moments. We are the legendary innovative luxury brand, reimagining modern hospitality by sparking fresh perspectives across hand selected hotels and resorts. Regent colleagues are gracious hosts, with emboldened spirit and dynamic as they provide meaningful moments to deliver the greatest of the guest experiences.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

General Manager - Regent Jeddah

Company Overview:Umrahbookings is the largest B2B accommodation supplier specializing in hotels in Makkah and Madinah. We provide a comprehensive online platform that assists travel agents and tour operators in booking accommodations, transportation, and other services for pilgrims performing Umrah. Our mission is to streamline the Umrah booking process, ensuring seamless and efficient experiences for our partners and their clients.Location:Jeddah, Kingdom of Saudi Arabia. King Road TowerJob Purpose:To achieve acquisition targets by expanding and managing Umrahbookings inventory of hotels in Makkah and Madinah, securing competitive rates and availability to meet company objectives and enhance customer satisfaction.Key Responsibilities:Hotel Contracting in Makkah and Madinah:- Identify, negotiate, and finalize contracts with a diverse range of hotels in Makkah and Madinah to expand Umrahbookings inventory. - Ensure contracted hotels meet quality standards and align with the company's strategic goals.Rate and Availability Negotiation:- Secure competitive rates, special offers, allocations, and added-value deals to provide the best options for our partners. - Negotiate favorable terms to increase booking volumes in Makkah and Madinah.Supplier Relationship Management:- Establish and maintain strong relationships with hotel partners in Makkah and Madinah through regular communication and visits. - Address and resolve any service level or standard issues promptly to maintain high-quality offerings.Performance Analysis:- Regularly analyze sales performance and market trends in Makkah and Madinah to identify growth opportunities or issues. - Collaborate with internal teams to ensure maximum profitability and appropriate pricing strategies.Internal Communication:- Provide relevant destination information, including peak dates and events in Makkah and Madinah, to internal teams. - Assist hotel partners with tools and procedures, offering demonstrations and support as needed.Compliance and Safety:- Collaborate with the Health and Safety team to ensure all reports are completed and current for hotels in Makkah and Madinah.Key Measures:- Achievement of acquisition targets and company performance objectives. - Timely and high-quality completion of contracting tasks. - Positive performance appraisals and feedback from partners.Required Experience and Knowledge:Qualifications &amp; Knowledge:- Strong negotiation skills; proactive, dynamic, and a team player. - Ability to develop and maintain strong relationships with hotel partners. - Experience in contracting within the tourism industry, preferably with existing relationships in Makkah and Madinah.Experience, Skills, and Behavioral Requirements:- High accuracy with excellent attention to detail. - Commercial awareness and effective time management. - Well-developed written and verbal communication skills. - Professional fluency in English; proficiency in Arabic is advantageous. - Ability to work well under pressure and meet strict deadlines. - Proficiency in Microsoft Word, Excel, and Outlook.Desirable:Qualifications &amp; Knowledge: - Understanding of business strategy in the hospitality sector.Experience, Skills, and Behavioral Requirements:- Strong problem-solving abilities. - Creativity in approach and execution.Job Type: Full-timePay: &#65020;120,000.00 - &#65020;420,000.00 per year

Hotel Contracting Manager

Hilton

<div>Chief Engineer
A Chief Engineer will manage the Engineering Team to efficiently maintain all hotel operations such that safety, security, conversation, and compliance are ensured at the highest levels. 
 
 
What will I be doing? 
As Chief Engineer, you are responsible for the effective management of all engineering and maintenance operations within the hotel, including energy conservation. You are also responsible for the development of the Engineering Team and staying abreast of compliance regulations and procedures in the field of Engineering, as required for hotel standards. Specifically, a Chief Engineer will perform the following tasks to the highest standards:
<ul><li>Lead the Engineering Team in the day-to-day engineering and maintenance operations of the hotel, including service standards, equipment schedules, and work schedules</li>
<li>Communicate with Housekeeping to coordinate and prioritize maintenance activities for Guest rooms and public areas</li>
<li>Develop systems and procedures to ensure the health and safety of Guests and Team Members, as well as the proper conditions for plants, machinery, and property</li>
<li>Communicate with Government agencies to ensure full compliance with statutory regulations</li>
<li>Prepare Capital and Repairs and Maintenance budgets for Engineering</li>
<li>Perform daily checks around the hotel</li>
<li>Conduct lift emergency release procedures as required</li>
<li>Diagnose, maintain, and repair mechanical equipment within the hotel</li>
<li>Ensure good relationships are built with internal and external customers</li>
<li>Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise</li>
<li>Develop, implement, and direct all emergency programs</li>
<li>Develop, implement and manage energy conservation programs for the property to minimize expenses</li>
<li>Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively</li>
<li>Perform special projects and other responsibilities as assigned</li>
<li>Identify and introduce environmentally-friendly systems and equipment</li>
<li>Monitor Key Performance Indicators for the Engineering Department and take corrective action, as required, to improve equipment inventory, quality audit, productivity, and other objectives</li>
<li>Manage all Team Member related activities, including recruitment, performance management, training, career planning, disciplinary matters, and team motivation</li>
</ul>What are we looking for? 
A Chief Engineer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Advanced knowledge of building management/engineering</li>
<li>A degree in Engineering or similar</li>
<li>Exposure to budgeting and basic accounting</li>
<li>Positive attitude</li>
<li>Good communication skills</li>
<li>Committed to delivering a high level of customer service</li>
<li>Strong leadership skills and previous experience of managing a team</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work under pressure</li>
<li>Ability to work on their own</li>
<li>Previous experience of facilities management</li>
<li>Proficient, at an advanced level, with computers and relevant computer programs</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>First Aid</li>
<li>Qualification in engineering field</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Chief Engineer

Rixos

<div>Company Description 
Established in 2000 in Turkey, Rixos pioneers the &lsquo;ALL Inclusive, ALL Exclusive&rsquo; concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury. 
Job Description<ul><li> 
To ensure the retail displays are clean, attractive and well stocked at all times.</li><li>
To keep up-to-date with the Guest Service results and to improve where it is required.</li><li>
To send confirmation letters each evening to the guests with details of their requested service.</li><li>
To have a thorough knowledge of all well-being services and departments as well as other applicable services offered by the hotel.</li><li>
To notify the Manager immediately of any guest complaints</li><li>
To be fully aware of current and future services offered by the hotel and to make suggestions for improvement, expansion or creation of new services.</li><li>
To remain up to date with local and international trends in the beauty, health and leisure services through internet, magazines and other applicable media.</li><li>
To actively up sell all the appropriate Spa services &amp; products to the guests.</li><li>
To ensure that the departmental operation budget is strictly adhered to maximising revenues and minimising expenses.</li><li>
To achieve daily &amp; monthly sales targets set by the Manager.</li><li>
To assist the Manager in preparing daily &amp; monthly revenue reports .</li><li>
To confidently recommend and up sell additional services to guests. To try to rebook them where ever possible.</li><li>
To report training needs to supervisor/manager</li><li>
To ensure the towel displays are well stocked in the rooms and the rest room</li><li>
To ensure the all changing rooms are clean and well stocked with shampoo, conditioner &amp; shower gel (amenities).</li><li>
To write requisitions for maintenance issues.</li><li>
To update the communications book on daily events if any.</li><li>
To raise store requisitions. To ensure beverages are always well stocked and fresh for the guests.</li><li>
To ensure confirmation cards are sent to the appropriate guest</li><li>
To assist in monthly stock counting and inventory controls.</li><li>
Ensure a high level of product knowledge of the hotel, other outlets and the local area.</li><li>
To be completely knowledgeable about all the retail products and available Spa services.</li><li>
To assist in providing departmental orientation to newly recruited team members.</li><li>
To assist guest with bookings.</li></ul> 
Qualifications 
High School or any higher qualification. A minimum of 1 year experience in a similar position preferably in the hospitality industry.</div>

SPA Receptionist

Explore 269+ Hotel operations manager in Jeddah this December. Find roles across top companies and apply now to boost your career.

269 hotel operations manager jobs IN Jeddah

Duty Manager

Duty Manager

General Manager - Regent Jeddah

Hotel Contracting Manager

Hotel Contracting Manager

Chief Engineer

SPA Receptionist