operations manager

housekeeping attendant

housekeeping supervisor

guest service agent

front desk agent

hotel operations staff

ACCOR

Performs the tasks assigned to him and to the highest standards ensures their implementation while working independently. <ul> <li>Acts on issues and concerns in his activity field immediately.</li> <li>Must be able to control the stocks and other items in his workshop and order more as required.</li> <li>Abides to the daily task and ensures timely implementation.</li> <li>Checks extra needs of a guest.</li> <li>Ensures oneself is thoroughly familiar with the hotel s emergency procedures and in a state of preparedness for any emergency which may occur.</li> <li>Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.</li> <li>Other duties as assigned.</li> <li>Assist in Task Force Teams for new openings</li> <li>Carry out any other reasonable task (which may not be stated here) as requested.</li> </ul>

Painter

Luxe Getaways Holiday Homes LLC

What’s the job?The Assistant IT Manager is responsible for supporting the operational IT initiatives across thedifferent business verticals in The Group Vintage including hospitality.This role ensures smooth IT operations, system reliability, data security, and compliance whiledelivering high-quality support to associates and guests. The role requires balancing corporateIT governance with hotel operational needs, ensuring technology enhances both businessproductivity and guest experience.Your day-to-dayIT Operations & Service Delivery▪ Ensure 24/7 availability of IT systems critical to hotel and office operations.▪ Supervise the IT helpdesk and technical team for timely resolution of incidents andrequests.▪ Implement best practices in incident, change, and problem management.▪ Maintain updated IT documentation (SOPs, IT Sec, escalation charts, system diagrams).▪ Manage IT ticketing system and generate performance reports for management.▪ Maintain accurate and updated Master Inventory Record for both hotel and group office.Systems & Applications Management▪ Oversee hotel-specific applications including:▪ PMS (Opera, SAAS and cloud platform solutions)▪ POS systems (Micros, Symphony, etc.)▪ Door Lock Systems, CCTV, IPTV, and PABX.▪ Ensure smooth integration between hotel and corporate applications (ERP, HR, Finance).▪ Coordinate upgrades, patch management, and licensing compliance.Network & Infrastructure▪ Manage WAN/LAN, Wi-Fi (guest and staff), firewalls, switches, and VPN access.▪ Support server infrastructure – Windows servers, AD, Exchange/365, virtualization (HyperV).▪ Monitor IT infrastructure performance and implement proactive maintenance.▪ Ensure high-speed, secure internet connectivity for group office team, hotel admin staffand guests.Cybersecurity & Compliance▪ Enforce IT security protocols, firewall rules, antivirus/endpoint policies.▪ Conduct periodic vulnerability assessments and tests.▪ Ensure compliance with data protection regulations (GDPR, PCI-DSS, local privacy laws).▪ Implement access control, backup & disaster recovery strategies.▪ Manage cybersecurity awareness training and systems application training for staff.▪ Conducting regular PCI audits and Maintain Records.Project Management▪ Assist Group Head of IT in planning and execution of IT projects across both sites (cloudmigration, system/network upgrades, Wi-Fi rollouts, CCTV modernization).▪ Coordinate with external vendors, consultants, and service providers.▪ Track project progress, budgets, and report updates to management.▪ Support group-wide digital transformation initiatives.Leadership & Staff Development▪ Supervise and mentor IT officers at both corporate and hotel sites.▪ Act as deputy to the Group head of IT during absence.▪ Coordinate cross-functional IT support between departments (Sales, HR, F&B, Finance,Front Office).▪ Foster continuous learning by supporting IT staff training and certifications.Guest & Staff Experience (Hotel-Specific)▪ Ensure reliable guest internet/Wi-Fi with premium quality standards.▪ Support guest-related IT issues (conference connectivity, IPTV, VoIP).▪ Ensure hotel staff systems (check-in/check-out, POS, booking engines) operate withoutdisruption.▪ Work closely with Front Office, Reservations, and F&B for smooth IT support.

Assistant IT Manager

Marriott International

<div>Additional Information 
Job Number25176878 
Job CategoryRooms &amp; Guest Services Operations 
LocationBvlgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates, 72223 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div> 
<div>
</div>Marriott International bietet als Arbeitgeber Chancengleichheit, eine Willkommenskultur und vielf&auml;ltige M&ouml;glichkeiten zur beruflichen Weiterentwicklung. Wir f&ouml;rdern aktiv ein Umfeld, in dem die einzigartigen Hintergr&uuml;nde unserer Mitarbeitenden wertgesch&auml;tzt werden. Unsere gr&ouml;&szlig;te St&auml;rke liegt in der Vielfalt der Kulturen, Talente und Erfahrungen unserer Mitarbeitenden. Wir verpflichten uns zur Nichtdiskriminierung in Bezug auf gesch&uuml;tzte Merkmale, einschlie&szlig;lich Behinderung, Veteranenstatus oder andere durch geltendes Recht gesch&uuml;tzte Merkmale.
Unsere exklusiven Bulgari Hotels &amp; Resorts wurden in Zusammenarbeit mit dem Juwelier und Luxusproduktdesigner Bulgari entwickelt und befinden sich in den wichtigsten kosmopolitischen Metropolen und an luxuri&ouml;sen Resort-Reisezielen. Treten Sie unserem Team bei und leisten Sie einen Beitrag, um G&auml;sten spannende Erlebnisse mit dem zeitlosen Glamour und dem Erbe der Marke Bulgari zu erm&ouml;glichen. Bei Bulgari Hotels &amp; Resorts werden Sie Teil des Markenportfolios von Marriott International. Hier k&ouml;nnen Sie Ihr Bestes geben, Ihre Bestimmung finden, einem fantastischen globalen Team angeh&ouml;ren und das Beste aus sich herausholen.</div></div>

Concierge

SWISSOTEL

Ensure all guest rooms, public areas, and back-of-house spaces meet hotel cleanliness and maintenance standards. <ul> <li>Supervise daily housekeeping and laundry operations including cleaning schedules and task assignments.</li> <li>Coordinate uniform management, storage, and distribution of housekeeping supplies.</li> <li>Conduct regular inspections to maintain quality and identify repair or maintenance needs.</li> <li>Maintain optimum productivity while meeting hotel housekeeping standards.</li> <li>Liaise with the Front Office for room transfers, guest requirements, and billing coordination.</li> <li>Monitor and control the inventory and usage of linens, uniforms, and cleaning supplies.</li> <li>Ensure timely and accurate replenishment of linen and uniforms.</li> <li>Organize staff rosters to ensure adequate coverage at all times.</li> <li>Conduct training sessions, and support staff development and retention.</li> <li>Prepare housekeeping reports and contribute to annual business planning.</li> <li>Comply with hotel policies, attend interdepartmental meetings, and support smooth operations.</li> </ul>

Housekeeping Manager

RAFFLES

PURPOSE OF POSITION To assist the Cluster Director of Finance in the administration of all financial aspects of the hotel s operations, to ensure that all local and corporate policies and procedures are observed and to supervise the day-to-day operations of the Accounting Office. KEY ROLES &amp; RESPONSIBILITIES <ul> <li>The Cluster Assistant Director of Finance will assist Cluster Director of Finance in preparing, the annual budget, FF&amp;E budgets and the rolling forecast.</li> <li>To provide accurate and complete financial and management reports on a timely and accurate basis to hotel management, corporate office and owners in accordance with the company and ownership reporting requirements and policy.</li> <li>Responsible for the analysis and interpretation of the financial data and communicating this in a comprehensible form, of meaningful variations in the operations.</li> <li>Assisting the Cluster Director of Finance in order to ensure that all of the accounting staff understands and follows the applicable policies and procedures that are outlined in the Company s accounting policies and procedures manual.</li> <li>Ensure cash flow is adequate to meet the needs of the operation. Approve all cash disbursements and ensure that all disbursements are properly documented and executed. Approve all rebates, adjustments and allowances in accordance with company policy.</li> <li>Conducting a productive monthly departmental meeting to communicate all pertinent departmental, hotel, and Company information.</li> <li>Working with the Cluster Director of Finance to plan, recruit, and hire departmental staff. Also, oversee the training, cross training, and development of the departmental staff.</li> <li>To verify accruals and journal entries, and maintain reconciliations for all balance sheet accounts in established corporate formats and in accordance with generally accepted accounting principles.</li> <li>Have a thorough knowledge of the contents of all volumes of the Policy&amp; Procedure.</li> <li>Supervise the day-to-day activities of all accounting staff including assisting them when necessary to stay current.</li> <li>Prepare or oversee the preparation of all local, state and federal tax returns and other reporting on a timely basis.</li> <li>Take appropriate personnel related action (i.e., hire, commend, discipline, evaluate, etc.) with accounting staff as required.</li> <li>Participate in and develop staff training programs in order to minimize staff turnover activities and results of the accounting office meeting or any other related issues.</li> <li>Conduct self in a professional manner at all times to reflect the high standards of Accor and encourage staff to do the same.</li> <li>To protect the owners and the management company s interest in the hotel assets and operations.</li> <li>To participate in the development, maintenance and adherence to a single chart of accounts, payroll and expense dictionary, and the function of accounts in order that the hotels financial and statistical data is accurately and consistently recorded and reported.</li> <li>Has a fiduciary responsibility to the Company and/or Owners for ensuring the hotels are reporting in compliance with the policies, the Uniform Chart of Accounts and hotel management or other contractual arrangements with respect to accounting matters.</li> <li>The analysis of the balance sheet accounts, on a selected basis and the preparation of the monthly internal benchmarking and operational performance analysis reports.</li> <li>Accountable for the development, documentation and maintenance, within hotels, to ensure compliance with the requirements of internal/standard controls.</li> <li>Manage all facets of the capital process. Ensure all hotels establish and maintain the tracking of fixed assets sub-ledgers and depreciation.</li> <li>The safe keeping of all lease and contracts and any other legal records and documents, which may affect the financial status of the hotel. Such documents are to be listed and keep current on the Critical Date List.</li> <li>To ensure that hotel accounting department is operating efficiently and at an optimum staffing levels, so that there are succession plans in place for the top three positions.</li> <li>To recommend and assist in the design, implementation, and use of methods and procedures that improve the accuracy of working schedules, labor standards, forecast, plans to assist operational staff. Monitor on an ongoing basis the accuracy and recommend correct measurements as necessary.</li> <li>Developing, implementing and monitoring credit and collection procedures and guidelines pursuant to adopted corporate credit policies.</li> <li>Performs other similar or related duties as necessary.</li> </ul>

Cluster Assistant Director of Finance & Business Support

<div>Company Description 
SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.
Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.
A wondrous and striking landmark in Downtown District, designed by the award- winning architects Aedas and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight. 
Job Description 
&bull; Perform routine maintenance checks on HVAC systems, plumbing, electrical systems, lighting, kitchen equipment, and other facilities within the hotel. Troubleshoot and repair any issues promptly to minimize downtime and ensure guest comfort. &bull; Assist in the installation, setup, and calibration of new equipment and systems as needed. This may include HVAC units, boilers, refrigeration systems, kitchen appliances, lighting fixtures, and audiovisual equipment. &bull; Ensure that all technical systems and equipment meet safety standards and regulations. Conduct regular inspections and implement necessary safety measures to prevent accidents and ensure the well-being of guests and staff. &bull; Respond promptly to emergency maintenance requests, such as power outages, leaks, or equipment failures, to mitigate disruptions to hotel operations and guest services. Work efficiently under pressure to resolve issues in a timely manner. &bull; Develop and implement a preventive maintenance schedule for all technical systems and equipment to minimize the risk of unexpected breakdowns and prolong their lifespan. Keep detailed records of maintenance activities and equipment performance. &bull; Provide technical support and guidance to hotel staff members, including front desk staff, housekeeping, and maintenance teams. Offer training on equipment operation and basic troubleshooting techniques to improve efficiency and reduce reliance on external contractors. &bull; Interact with guests professionally and courteously when responding to maintenance requests in guest rooms or public areas. Address guest concerns promptly and ensure that their stay is comfortable and enjoyable 
Qualifications 
Strong knowledge of electrical, plumbing, HVAC, and mechanical systems commonly found in hotels. Ability to troubleshoot and repair various equipment and systems efficiently. &bull; Experience in performing routine maintenance tasks and inspections to ensure the proper functioning of hotel facilities, including guest rooms, public areas, kitchens, and recreational facilities. &bull; Familiarity with safety regulations and protocols governing hotel operations, including fire safety, electrical safety, and occupational health standards. Ability to identify and address potential safety hazards proactively. Job Description &bull; Skill in installing, configuring, and calibrating new equipment and systems, such as HVAC units, kitchen appliances, lighting fixtures, and audiovisual equipment, according to manufacturer specifications. &bull; Ability to analyze complex technical issues, identify root causes, and develop effective solutions in a timely manner. Adaptability to handle unexpected challenges and emergencies as they arise. &bull; Clear and effective communication skills to interact with hotel staff, guests, and external contractors professionally. Ability to explain technical concepts in non-technical terms and collaborate with team members across departments.</div>

General Technician

The First Group

Job Description <div>
<div>
<div>
The Housekeeping Coordinator is a vital link between the housekeeping team and other hotel departments, ensuring the seamless operation of the housekeeping department. This role involves coordinating daily housekeeping activities, managing staff schedules, handling guest requests, and maintaining accurate records to support the efficient delivery of services that meet the hotel s high standards. <ul> <li>Create and manage daily housekeeping staff schedules, ensuring adequate coverage for guest rooms and public areas. Coordinate with other departments to align housekeeping activities with hotel operations.</li> <li>Serve as the primary point of contact for the housekeeping team, relaying information between housekeeping staff and management. Communicate effectively with other hotel departments, such as front desk and maintenance, to address guest needs and resolve issues promptly.</li> <li>Monitor and respond to guest requests related to housekeeping services, such as extra linens, special cleaning, or room changes. Ensure requests are fulfilled in a timely and efficient manner.</li> <li>Track and manage inventory of cleaning supplies, linens, and amenities. Place orders and ensure timely restocking to avoid shortages.</li> <li>Maintain accurate records of housekeeping activities, including room status, cleaning schedules, staff attendance, and inventory usage. Prepare reports as required by management.</li> <li>Assist in inspecting guest rooms and public areas to ensure cleanliness meets hotel standards. Report any deficiencies to the housekeeping team for immediate action.</li> <li>Support the onboarding and training of new housekeeping staff. Provide ongoing guidance and feedback to ensure consistent adherence to hotel policies and procedures.</li> <li>Ensure all housekeeping activities comply with health, safety, and hygiene standards. Report any safety hazards or maintenance issues to the appropriate department.</li> <li>Assist housekeeping staff with daily tasks during peak times or when needed. Foster a collaborative and positive work environment.</li><li> </li> </ul>
</div>
</div>
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Desired Skill &amp; Expertise <div>
<div>
<div>
<ul> <li>Proven experience in luxury hotels as a housekeeping coordinator or a similar role.</li> <li>Strong organizational and multitasking abilities, excellent communication skills, and proficiency in using housekeeping management software or hotel management systems.</li> <li>Ability to think quickly and resolve issues efficiently while maintaining a high level of service.</li> <li>Keen eye for detail to ensure the highest standards of cleanliness and order are met.</li> <li> Flexibility to work weekends, holidays, and varied shifts as needed.</li></ul></div></div></div>

Housekeeping Coordinator

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