telesales executive

receptionist

sales associate

office administrator

account manager

front desk agent

Beno

<div>About the Role: 
 
We are looking for a friendly and organized Receptionist to be the first point of contact for our company. The ideal candidate will handle front desk responsibilities, greet and assist visitors, answer incoming calls, and provide general administrative support to ensure smooth day-to-day operations. 
 
Key Responsibilities:<ul><li>
Greet and welcome visitors in a professional and courteous manner</li><li>
Answer, screen, and direct phone calls to the appropriate persons</li><li>
Manage incoming and outgoing mail and deliveries</li><li>
Maintain a clean and organized reception area</li><li>
Schedule and confirm appointments or meetings as required</li><li>
Assist with basic administrative tasks such as data entry, filing, and document preparation</li></ul>
Requirements:<ul><li>
Previous experience as a receptionist, front desk agent, or in a similar role is an advantage</li><li>
Excellent communication and interpersonal skills</li><li>
Proficient in MS Office (Word, Excel, Outlook)</li><li>
Strong organizational and multitasking abilities</li><li>
Professional appearance and attitude</li><li>
High school diploma or equivalent (additional office administration training is a plus)</li><li>
English language is a must, additoinal languages is a plus</li></ul>
KMljc5P671</div>

Receptionist

The First Group

<div>Job Description:

Job Description: 
The CID Associate will be responsible for maintaining all guests passport &amp; ID database and transfer on timely manner to Database ,assisting guests at the front desk, and main lobby while providing the highest level of service possible in an efficient courteous and professional manner. 
Key Responsibilities: 
<ul><li>
Greet, check-in, respond to requests and settle accounts while providing exceptional service.</li><li>
Take initiative to add a personalized experience.</li><li>
Proudly promote the hotel facilities, looking for opportunities to enhance a guest&rsquo;s stay through up-selling.</li><li>
Check in and check out all the guests in the CID system, respecting the local government requirements, in order to avoid any penalties.</li><li>
Monitor and correct any discrepancy shown by the PMS and CID system reconciliation.</li><li>
Maintain a structured filing system, as per CID and audit procedures requirements.</li></ul> 
<div></div>
Desired Skill &amp; Expertise:

Qualifications: 
<ul><li>
At least 1 year of experience as a front desk agent in a 5*property.</li><li>
Service focused personality is essential.</li><li>
Front Office computer literacy (e.g., OPERA, VICAS, etc.)</li><li>
Fluency in Arabic and English is a must; additional languages are a plus.</li><li>
Excellent organizational skills and attention to detail.</li></ul></div>

CID Associate

The First Collection

ATHGADLANG

Front Desk Receptionist &ndash; Key ResponsibilitiesHospitality Sector Responsibilities:<ul><li>Greet guests warmly and ensure a smooth check-in and check-out process.</li><li>Answer phone calls and respond to guest inquiries professionally and promptly.</li><li>Manage reservations, cancellations, and room availability using hotel booking systems.</li><li>Coordinate with housekeeping and maintenance staff to meet guest needs.</li><li>Handle guest complaints or concerns with empathy and escalate issues when necessary.</li><li>Maintain cleanliness and organization of the front desk and lobby area.</li><li>Promote hotel services and amenities to enhance the guest experience.</li></ul>Real Estate Sector Responsibilities:<ul><li>Welcome clients and visitors to the office and notify agents or brokers of their arrival.</li><li>Answer and direct incoming calls; take accurate messages when necessary.</li><li>Schedule property showings, open houses, and appointments for agents.</li><li>Maintain office calendars and coordinate meeting room availability.</li><li>Assist with preparing and organizing listing documents and client files.</li><li>Handle incoming mail, packages, and deliveries.</li><li>Provide general administrative support, including data entry, photocopying, and filing.</li><li>Keep the reception area tidy and presentable, reflecting a professional and welcoming atmosphere.</li></ul>Job Type: Contract

Front Desk Receptionist- Hospitality Sector-Arabic Speaker Only- Real Estate

Option 1 Event Services India Pvt. Ltd.

Role OverviewWe are seeking a bilingual (Arabic &amp; English) Receptionist who will serve as the first point of contact for our company, ensuring a professional and welcoming environment for visitors, clients, and employees. In addition to managing front-desk operations, this role will also provide administrative support during onsite events, ensuring smooth coordination and excellent guest experience.Key ResponsibilitiesFront Desk &amp; Visitor Management<ul><li>Greet and welcome visitors in both Arabic and English in a professional and friendly manner.</li><li>Manage visitor check-ins, issue visitor passes, and notify staff of arrivals.</li><li>Maintain a clean, organized, and professional reception area.</li></ul>Communication Management<ul><li>Answer, screen, and forward calls in Arabic and English.</li><li>Handle inquiries via phone, email, and in-person, directing them appropriately.</li><li>Receive, sort, and distribute mail, packages, and courier services.</li></ul>Administrative &amp; Event Support<ul><li>Provide administrative support to office operations and HR when required.</li><li>Assist in scheduling meetings, coordinating appointments, and maintaining records.</li><li>Support the coordination and logistics of onsite events, including welcoming guests, managing registration, handling event materials, and assisting the events team.</li><li>Liaise with vendors, suppliers, and service providers during events when necessary.</li></ul>Office Coordination<ul><li>Monitor office supplies and ensure reception and common areas are stocked.</li><li>Coordinate with maintenance and facility providers to resolve issues promptly.</li><li>Support other departments with ad-hoc administrative requirements.</li></ul>Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree or Diploma in Business Administration, Hospitality, or related field.</li><li>Proven experience as a Receptionist, Front Desk Representative, or Administrative Assistant (event support experience preferred).</li><li>Fluency in Arabic and English (spoken and written) is mandatory.</li><li>Strong organizational, multitasking, and problem-solving skills.</li><li>Excellent communication and interpersonal abilities with a customer-service mindset.</li><li>Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) and general office equipment.</li><li>Professional appearance and ability to remain calm under pressure.</li><li>Flexibility to support onsite events outside standard office hours when required.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per month

Front Desk Receptionist - Bilingual (Arabic & English)

Marriott International

<div>Additional Information 
Job Number25149197 
Job CategoryRooms &amp; Guest Services Operations 
LocationMarriott Resort Palm Jumeirah Dubai, Palm West Beach, Palm Jumeirah Road, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Maintaining Guest Services and Front Desk Goals
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li></ul>
<ul><li>Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.</li></ul> 
Supporting Management of Front Desk Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and building mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serving as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Ensures employees understand customer service expectations and parameters.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul> 
Managing Projects and Policies
<ul><li>Implements the customer recognition/service program, communicating and ensuring the process.</li></ul>
<ul><li>Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.</li></ul>
<ul><li>Supervises same day selling procedures to maximize room revenue and control property occupancy.</li></ul>
<ul><li>Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li></ul> 
Supporting Human Resource Activities
<ul><li>Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.</li></ul>
<ul><li>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li></ul>
<ul><li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li></ul>
<ul><li>Participates in employee progressive discipline procedures.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Performs all duties at the Front Desk as necessary.</li></ul>
<ul><li>Runs Front Desk shifts whenever necessary.</li></ul>
<ul><li>Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Front Desk Manager

Mandarin Oriental Hotel Group

<div>Mandarin Oriental Jumeira, Dubai is looking for a Front Office Agent to join our Front Office team.
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 With a pristine oceanfront setting, Mandarin Oriental Jumeira, Dubai is a stylish urban resort overlooking the clear blue waters of the Arabian Gulf and Dubai&rsquo;s glittering skyline, which is dominated by Burj Khalifa, the tallest building in the world. The hotel's beachfront location and open-air facilities are designed to bring a new level of relaxed luxury to the city.
As Front Office Agent you will be responsible for the following duties:<ul>
<li>
Greet, check in, and escort guests promptly to their rooms.</li>
<li>
Address special guest preferences recorded in guest history profiles.</li>
<li>
Handle cash drawer properly as outlined in the MODUB Controller&rsquo;s Policy.</li>
<li>
Check cash float at the beginning and end of each shift to ensure at all times that amounts are correct.</li>
<li>
Provide quality service with colleagues to the guests by responding to requests promptly, efficiently and courteously during check-in, check-out and throughout the guest&rsquo;s experience.</li>
<li>
Arrange fulfilment of guest services by working with the Concierge, Housekeeping, PBX, Reservations and Room Service colleagues.</li>
<li>
Print and drop cash out, adjustment slips, paid out voucher, and bank count reports.</li>
<li>
Communicate clearly with the Night Duty Manager and Accounting Department.</li>
<li>
Establish a good working knowledge of the Hotel outlets and products.</li>
<li>
Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.</li>
<li>
Demonstrate teamwork by cooperating with and assisting colleagues as needed.</li>
<li>
Able to communicate special features and services unique to the guest&rsquo;s needs.</li>
<li>
Handle guests incoming and outgoing correspondence, (facsimile, messages, mail, etc.)</li>
<li>
Responsible for preparation of the daily arrival bucket, in-house bucket and next day arrivals (including welcome cards, guest business cards, registration cards and limousine arrivals).</li>
<li>
In charge of guest invoices (in-house).</li>
<li>
Check credit card authorization in SMS for all in-house guests.</li>
<li>
Perform any other reasonable duties as required by the management of the Hotel.</li>
</ul>
As Front Office Agent we expect from you:<ul>
<li>
Senior School qualification</li>
<li>
Minimum 2 years&rsquo; experience working in a 5-star hotel environment.</li>
<li>
A minimum of 1-year Front Office experience.</li>
<li>
Previous experience working in the Middle East Region is an advantage.</li>
<li>
Strong commands of Microsoft Office products, PSMS, GoConcierge, HotSoS, and Rex.</li>
<li>
Ability to understand guest needs and expectations and to deliver superior customer service.</li>
<li>
Perform job with attention to details and the ability to organize and handle multiple tasks effectively.</li>
<li>
Clear communication; effective verbal and written communication skills in English. Speaking Russian, Arabic, Spanish, German, Italian and French is an advantage.</li>
</ul>
Our commitment to you:<ul>
<li>
Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>
MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>
Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>
A competitive salary and benefits packages</li>
</ul>
We&rsquo;re Fans. Are you?</div>

Front Office Agent

Explore 444+ Front desk agent in Dubai this September. Find roles across top companies and apply now to boost your career.

444 front desk agent jobs IN Dubai

Receptionist

CID Associate

CID Associate

Front Desk Receptionist- Hospitality Sector-Arabic Speaker Only- Real Estate

Front Desk Receptionist - Bilingual (Arabic & English)

Front Desk Manager

Front Office Agent