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Best Vision Human Resource Consultancy LLC

<ul><li>Two Years of experience as a Front office agent or similar role in the Hospitality industry, with Fluency in English and Arabic, is an added advantage.</li><li>Strong ability to work with VIPS, the local &amp; international travel community.</li><li>Strong interpersonal &amp; problem-solving abilities, as well as computer literacy, are essential.</li></ul>Job Type: Full-timePay: AED1,500.00 - AED2,000.00 per month

Front Desk Agent - 2

<div>Company Description 
SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.
Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.
A wondrous and striking landmark in Downtown District, designed by the award- winning architects Aedas and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight. 
Job Description 
&bull; Actively welcome, greet and check guests in &bull; Inform guests with savvy knowledge of hotel, its services, the city, and local &lsquo;happenings&rsquo; &bull; Ensure all requests are dealt with accurately and they receive the appropriate service, attention and follow up &bull; Differentiate between guest types and handle them in the appropriate manner; guests with confirmed or claimed reservation, walk ins, VIP guests, groups, etc. &bull; Follow up on all arrivals using the prescribed procedure, modification of registration cards, special requests, rate changes, room changes and account inquiries, reservation inquiries &bull; Deal with all guest requests, accidents and/or thefts promptly, no later than within a 20 minutes response time, record all matters in Nuvola or hotel specific recording process &bull; Update and maintain the reception hand over book, pass on all guest feedback to the Manager on duty so appropriate action may be taken &bull; Ensure guest privacy and security, any confidential guest information is not disclosed and processes are aligned with SLS Dubai confidentiality standards &bull; Ensure the correct procedure and policy standards are adhered to &bull; Ensure all necessary supplies are available for the front desk, manage par stock and order supplies &bull; Comply with hotel credit policy as it relates to cash payments; credit card payments; account to company; voucher payment; third party payment, international currency, etc. &bull; Encourage up-selling in order to maximize rates &bull; Ensure work areas are cleaned and maintained at all times 
Qualifications 
&bull; High School Diploma or equivalent required &bull; One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel &bull; Enter and locate work related information using computers and/or point of sale systems &bull; Ability to spend extended lengths of time viewing a computer screen &bull; Possess a gracious, friendly, and fun demeanor &bull; Ability to multitask, work in a fast paced environment and have a high level attention to detail &bull; Strong verbal and written communication skills in English &bull; Maintain positive and productive working relationships with other employees and departments &bull; Ability to work independently and to partner with others to promote an environment of teamwork</div>

Front Desk Agent

Accor

<div><div>Company Description</div> 
Swissotel Al Ghurair &amp; Swissotel Living Al Ghurair Hotel is a 620-room-and-suite upper upscale property. Catering for both business and leisure clientele. The hotel is located in Deira in the heart of Dubai and within easy reach of major tourist landmarks, leisure destinations and city services. It is linked to the Al Ghurair Shopping Centre, only 3 stops away on the Dubai Metro from the Dubai World Trade Centre and a 10 minute drive from Dubai International Airport.<div> 
Job Description</div> 
Passionate about being the central information contact for guest services and inquiries? Take your career to a whole new level with us and join our Front Office team.
What&rsquo;s in it for you:<ul><li>
Employee benefit card offering discounted rates in Accor worldwide</li><li>
Learning programs through our Academies</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities.</li></ul>
What you will be doing:<ul><li>
Provide a warm welcome to the guests, register and process check in for all arrivals and update the guest information in the system.</li><li>
Assist Guest with general enquiries, providing accurate and detailed information.</li><li>
Provide prompt, attentive and friendly service at all times (in line with LQA standards), constantly reviewing guest feedback (direct, online reviews or surveys), performance and operations.</li><li>
Keeps abreast of all product knowledge, ranging from daily functions, services and facilities available, and marketing and promotional activities.</li><li>
Maintain personal presentation and hygiene as per the grooming standards issued by Swiss&ocirc;tel Hotels &amp; Resorts.</li><li>
Projects a favorable image of the hotel, through a positive and professional attitude, manner, and presentation.</li><li>
Is aware of and abides by all hotel policies, procedures &amp; relevant legislations.</li><li>
To follow the Hotel set Safety standards, and adhere to all rules and regulations as set out by the Occupational Health and Safety Act and to take reasonable care at work so as not to put self or others at unnecessary risk.</li><li>
Always remain professional in attitude, manner and presentation providing guest with a 5* star heartfelt service.</li><li>
Maintains a positive relationship with guests and colleagues by meeting and exceeding their expectations.</li></ul><div> 
Qualifications</div> 
<ul><li>
Previous experience in a similar role in a 5 star hotel setting is an asset</li><li>
Ability to focus attention on guest needs, remaining calm and courteous at all times</li><li>
Excellent written and verbal English communication skills, additional languages are a plus (Arabic, Chinese, French, Russian)</li><li>
Prior experience working with Opera or a related system</li><li>
Ability to promote positive relations with all hotel guests &amp; colleagues</li></ul><div> 
Additional Information</div> 
Visa requirements:
Please note that you must be eligible to live and work in Dubai. Swissotel Al Ghurair &amp; Swissotel Living Al Ghurair will cover visa costs and flights for selected candidates from place of origin.
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. 
 
Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #HOSPITALITYISAWORKOFHEART</div>

Kaavi Recruitment Consultancy

We have an opening for 5-star hotel in the UAE ! Transport Provided Shared Accommodation Service Charge Duty Meals Experience with Opera is a must! Ready to relocate from Mumbai to UAE within 2 weeks. English Communication is must

Marriott International

Additional InformationJob Number 25153759Job Category Rooms &amp; Guest Services OperationsLocation The Abu Dhabi EDITION, Al Bateen Marina, Abu Dhabi, United Arab Emirates, United Arab Emirates,VIEW ON MAPSchedule Full TimeLocated Remotely? NPosition Type Non-ManagementPosition SummaryOur jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Service Representatives take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Service Representative makes transactions feel like part of the experience.No matter what position you are in, there are a few things that are critical to success   creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Representatives will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Representatives   to get it right for our guests and our business each and every time.Preferred QualificationsEducation: High school diploma or G.E.D. equivalent.Related Work Experience: No related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

Accor Group

Job Title Front Desk Agent - Guest Services - Dubai Job Description Front Desk Agent - Guest Services - Dubai Position Overview Join the hospitality team at Sofitel Dubai as a Front Desk Agent, where you will be the face of our luxury service and the first point of contact for our guests. This guest-facing role is key to delivering an exceptional check-in and check-out experience while ensuring every visitor enjoys a seamless and personalized stay. Located in the heart of Dubai, this opportunity is ideal for individuals passionate about guest service, hotel operations, and front office administration. Employment Overview Job Location: Dubai, United Arab Emirates Industry: Hospitality Function: Receptionist / Front Desk Gender: Any Candidate Nationality: Any Candidate Current Location: UAE preferred Job Type: Full Time Key Responsibilities * Welcome guests with warmth and professionalism, ensuring smooth check-in/check-out procedures * Manage room allocations, guest folios, payment processes, and hotel system records (Fidelio/PMS) * Coordinate with Housekeeping and other departments to fulfill guest room requests and VIP preferences * Handle inquiries, special requests, and complaints with a focus on guest satisfaction and service recovery * Monitor room availability and communicate updates to relevant teams * Promote hotel offerings, loyalty programs, and upsell opportunities during guest interactions * Ensure compliance with all CID, immigration, and financial procedures * Maintain daily logs, follow checklists, and attend line-up briefings with the front office team Candidate Requirements * 1-2 years experience in a guest-facing front office role, preferably in a luxury hotel environment * Working knowledge of hotel management systems (e.g., Fidelio, Opera) * Excellent communication skills and a guest-centric mindset * Proficiency in English; knowledge of additional languages is a plus * Strong organizational skills, attention to detail, and ability to multitask in a fast-paced environment * Team player with a positive attitude and high professional standards * Flexibility to work shifts, including nights, weekends, and holidays Life at Sofitel * Experience Accor s Heartist culture, where hospitality is a work of heart * Join a multicultural team with global opportunities for growth and development * Access hundreds of training programs and internal transfer pathways across Accor s 45+ brands * Enjoy employee benefits, career advancement support, and a respectful, inclusive work environment About the Company Sofitel is a prestigious brand under the Accor Group, known for blending French luxury with local culture. Located in Dubai, this Sofitel property exemplifies elegance, comfort, and innovation, offering team members the opportunity to grow within one of the world s leading hospitality groups. As part of the Accor family, employees benefit from international career mobility, continuous learning, and a supportive, diverse culture. Post Details

Front Desk Agent - Guest Services - Dubai

The Arts Club Dubai

<div> WHAT WILL YOU DO Your main duties and responsibilities are: <ul> <li>Check in guests, match with bookings and accept walk in members and guests if tables are available</li> <li>Assist members and guests with changes, special requirements and any other requests as much as possible but without compromising the service flow, and always add notes on the booking</li> <li>Make sure members and guests are offered cloakroom service, accept guests' possessions and ensure the cloakroom is secure at all times</li> <li>Be fully aware of opening times and have a full and up-to-date knowledge of Club s products and services</li> <li>Provide a quick and efficient service for all members and guests</li> <li>Make sure communication with all relevant parties is clear, consistent and transparent and also ensure flexibility throughout service to maximize guests' expectations</li> <li>Maintain personal knowledge of all Club s members and refresh your knowledge constantly</li> </ul> WHAT WE ARE LOOKING FOR The successful candidate will have the following experience and skills: <ul> <li>Minimum 2 years experience in same or similar role in luxury hotels or fine dining restaurant</li> <li>Excellent level of English, written and spoken</li> <li>Have strong organisational and time management skills with a high degree of flexibility</li> <li>Excellent communication and listening skills</li> <li>Demonstrate integrity in all dealings and maintain high level of confidentiality</li> <li>Have the ability to drive initiatives to increase brand loyalty</li> <li>Ability to work long shifts and stand for the extended period of time</li> </ul> </div>

Senior Front Desk Agent

Explore 631+ Front desk agent in Dubai this November. Find roles across top companies and apply now to boost your career.

631 front desk agent jobs IN Dubai

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Front Desk Agent - Guest Services - Dubai

Senior Front Desk Agent