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Mandarin Oriental Hotel Group

<div>Mandarin Oriental Downtown, Dubai is looking for a Front Desk Agent to join our Front Office team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Nestled in the city's heart, Mandarin Oriental Downtown, Dubai offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards. With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms &amp; Suites. Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai is not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.
About the job
Based at the Mandarin Oriental Downtown, Dubai within the Front Office Department in Dubai, the Front Desk Agent is responsible to meet and exceed guest expectations by providing efficient and courteous Front Desk service in accordance with Legendary Quality Experiences. Front Desk Agent reports to Duty Manager.
As a Front Desk Agent, you will be responsible for the following duties:<ul>
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Welcome, check in/out, and escort guests while handling preferences, invoices, and correspondence with attention to detail and service standards.</li>
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Manage cash handling duties responsibly, including drawer balancing, voucher preparation, and coordination with Accounting and Night Duty Manager.</li>
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Deliver prompt and courteous service throughout the guest journey, collaborating with departments like Concierge, Housekeeping, and Reservations.</li>
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Maintain thorough knowledge of hotel products and services to tailor offerings to guest needs and communicate unique features effectively.</li>
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Foster a positive and collaborative work environment, actively participate in meetings, and serve as a role model of service excellence and integrity.</li>
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Ensure guest satisfaction by engaging warmly, resolving complaints where possible, and creating memorable experiences aligned with MOHG standards.</li>
</ul>
As a Front Desk Agent, we expect from you:<ul>
<li>
Senior school qualification with at least 2 years&rsquo; experience in a 5-star hotel environment, including 1 year in Front Office; pre-opening and Middle East experience are advantages.</li>
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Proficient in Microsoft Office, PSMS, and other Front Office systems.</li>
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Communicates effectively in English; additional language skills in Arabic or others are preferred.</li>
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Demonstrates strong customer service skills with a keen understanding of guest needs and expectations.</li>
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Possesses excellent interpersonal, communication, and organizational skills, capable of multitasking in a fast-paced setting.</li>
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Physically able to stand for long periods and work flexible shifts, including evenings, weekends, and holidays based on business needs.</li>
</ul>
Our commitment to you
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>
MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
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Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
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Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.</li>
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Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.</li>
</ul>
We&rsquo;re Fans. Are you?</div>

Front Desk Agent

Studio M Al Barsha

<div>As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.
Key Job Responsibilities:<ul>
<li>
Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.</li>
<li>Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.</li>
<li>Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.</li>
<li>Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.</li>
<li>Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.</li>
<li>Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.</li>
<li>Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.</li>
<li>Safeguard guest privacy by refraining from disclosing any guest details.</li>
<li>Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.</li>
<li>Uphold environmental, health, and safety standards in alignment with organizational policies.</li>
<li>Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.</li></ul></div>

Century Gulf Overseas

Overview:We are looking for a confident, presentable, and customer-focused Female Receptionist to join our team. This role requires someone who can create a pleasant first impression, manage front-office tasks efficiently, and support daily administrative operations.Key Responsibilities:<ul><li>Welcome and assist visitors in a polite and professional manner</li><li>Answer, filter, and forward phone calls promptly</li><li>Oversee front-desk operations and maintain an organized workspace</li><li>Handle courier services, mail distribution, and deliveries</li><li>Support the team with basic administrative and clerical tasks</li><li>Ensure the reception area is clean, tidy, and presentable at all times</li></ul>Requirements:<ul><li>Female candidates only (as per position requirement)</li><li>Previous experience as a receptionist, front desk agent, or administrative assistant</li><li>Strong communication and interpersonal skills</li><li>Professional grooming and presentation</li><li>Basic computer skills and proficiency in MS Office</li><li>Ability to multitask and manage time effectively</li><li>Positive attitude and strong customer service skills</li></ul>Job Types: Full-time, Contract Contract length: 24 monthsPay: From AED3,500.00 per month

Receptionist Female (Hindi & English Speaker – CV with Photo Required)

Atlantis the Royal

<div></div><div><div>Agent, Front Office - Atlantis The Royal 
(17742)</div> 
<div></div>
<div>At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests&rsquo; expectations at every possible turn.</div> 
<div> 
Atlantis, The Royal will forever change the landscape of Dubai. Crafted by the world&rsquo;s leading designers, architects and artists, this iconic destination will offer extraordinary stays, dining, attractions and entertainment. The world is yet to experience anything like it. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple&rsquo;s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it&rsquo;s our passion.</div> 
<div></div>
<div>
About The Role</div>
<div>
Are you a customer service superstar? Do you enjoy working with attention to detail in a fast-moving environment? The Front Office Agent will be providing efficient solutions and services to all guests, offering information, and giving particular attention to all guests&rsquo; special requirements. The priority of this role will be to ensure all check-ins and check-outs run smoothly and that all cashiering transactions are processed promptly and correctly both during the day and night. Also, offering more personalized service by assisting the guests with their requests throughout their stay.</div>
<div>
About You</div>
<div>
If you have a bachelor&rsquo;s degree in Hospitality Management or either Front Office experience with a minimum of 2 years and worked as a Receptionist, Agent in Front Office, or Guest Service Agent in a similar position within the luxury property. Familiar with hotel reservations system as Opera or similar. A successful applicate must demonstrate a true passion for service delivery and have excellent communication skills. Due to guest demographics, being able to converse in Russian, Arabic, Chinese, French, or German is advantageous.</div> 
<div></div>
<div>Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career.</div>
<div>Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</div></div>

Agent, Front Office - Atlantis The Royal

IHG Hotels & Resorts

Overview Join to apply for the Club Lounge Agent - Club InterContinental - InterContinental Hotel Dubai Festival City role at IHG Hotels & Resorts.Do you see yourself as a Front Desk Agent for InterContinental Hotel Dubai Festival City? As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Our hotels cultivate a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest's experience an enjoyable one.We are part of the InterContinental Hotels Group at Dubai Festival City, which includes four hotels and a range of facilities. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us. Responsibilities <ul><li>Be the warm welcome that kicks off a memorable guest experience</li><li>Acknowledge IHG Rewards Club members and returning guests, in person or on the phone</li><li>Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay</li><li>Handle cash and credit transactions</li><li>Start every stay right by swiftly checking guests in and out - take IDs and hand out room keys</li><li>Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns</li><li>Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary</li><li>Stay safe by following our safety procedures and reporting incidents</li><li>Take pride in your appearance and place as a brand ambassador</li><li>Always know what events and activities are on the day's schedule</li><li>Jump into other ad-hoc duties when your colleagues need your help</li></ul> What we need from you <ul><li>Communication skills - guests and colleagues will need to come to you with concerns as well as compliments</li><li>Fluency in English; extra languages are a plus but not essential</li><li>Literate and tech-savvy - reading, writing, basic maths and computers; experience in our reservations system, Opera</li><li>Flexibility - night, weekend and holiday shifts are part of the job</li><li>High school diploma or equivalent; college or university degree would be a bonus but not essential</li><li>Experience - ideally at least two years in a front desk or guest service position in a 5-star property</li><li>Ability to work independently and within a team</li></ul> What you can expect from us We provide a competitive salary and a wide range of benefits designed to help you live your best work life, including generous room discounts and strong training programs. We promote a culture of trust, support, and acceptance, and are committed to wellbeing and a inclusive workplace through our myWellbeing framework.IHG Hotels & Resorts is an equal opportunity employer. We welcome diverse backgrounds, experiences, and perspectives and believe in room to belong, grow, and make a difference for every team member.

Club Lounge Agent - Club InterContinental - InterContinental Hotel Dubai Festival City

TALENTMATE

A hospitality company in Dubai is seeking a Front Desk Representative to manage front-desk operations, ensuring an excellent experience for guests. Ideal candidates should have experience in front desk roles, exceptional communication skills, and the ability to multitask effectively. Responsibilities include managing check-ins, handling reservations, and supporting guests with requests. This is a full-time position offering opportunities for career advancement.

Front Desk & Guest Services Lead

THE PIANO GALLERY

Walk-In Interview: Front Desk / Sales Associate (Tagalog Speaker)Date: 8th December 2025 to 12th December 2025 Time: 11AM- 4PM Location: Melodica Head Office, Office 1001, Mazaya Business Avenue, Tower AA1, JLT, Dubai Contact: +971 52 434 7377Location: Dubai &ndash; Melodica Music AcademyWhy join us? At Melodica Music Academy, you&rsquo;ll be part of a lively, creative team where music meets customer service. We offer an upbeat, supportive environment and a chance to grow your career in both client-facing and sales roles.Role summary: You&rsquo;ll be the first point of contact for visitors and prospects&mdash;handling front-desk duties, enquiries, directing customers, and actively supporting our sales efforts. If you&rsquo;re confident, presentable, and love helping people, we want you onboard quickly.Key Requirements:<ul><li>Female candidates only.</li><li>Fluent in Tagalog and strong in English (both written &amp; verbal).</li><li>Minimum 2 years of proven experience in sales plus customer service/front-desk coordination.</li><li>Previous secretarial, front-desk or coordinator background is preferred.</li><li>Good computer skills and fast typing (minimum ~35 wpm).</li><li>Polished appearance and professional demeanour.</li><li>Must be currently in the UAE, available for immediate join &mdash; no notice period</li></ul>Why you&rsquo;ll enjoy working here:<ul><li>Dynamic job role combining reception, sales and client engagement.</li><li>Opportunity to be in a creative/musical environment (not a typical office).</li><li>Interaction with a variety of clients and potential for personal growth.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED5,500.00 per month

Front Desk/ Sales (Tagalog Speaker)

Explore 468+ Front desk agent in Dubai this December. Find roles across top companies and apply now to boost your career.

468 front desk agent jobs IN Dubai

Front Desk Agent

Front Desk Agent

Receptionist Female (Hindi & English Speaker – CV with Photo Required)

Agent, Front Office - Atlantis The Royal

Club Lounge Agent - Club InterContinental - InterContinental Hotel Dubai Festival City

Front Desk & Guest Services Lead

Front Desk/ Sales (Tagalog Speaker)