receptionist

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customer service representative Jobs in Dubai

customer service representative

front desk agent

Accor

<div>Company Description 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster. 
Job Description 
We have an exciting opportunity for a dynamic and friendly Receptionist to join our team. The role involves managing the front desk operations, providing an inviting and efficient environment for visitors and callers.
Job Purpose
As a receptionist, your key objective will be to oversee our front desk operations to ensure a friendly and competent environment for all visitors and callers. Apart from this, you will be required to handle guest inquiries and direct calls effectively. Moreover, your strong organizational skills will be put to use for managing appointments, maintaining records, and coordinating the daily operations of our office.
Job Duties and Responsibilities<ul><li>
Managing front desk operations to promote a welcoming environment for visitors and callers.</li><li>
Utilizing strong communication skills to greet guests, respond to inquiries, and correctly direct calls.</li><li>
Organizing appointments, maintaining records, and coordinating office activities.</li><li>
Supporting office functions and ensuring a smooth workflow through your basic administrative skills.</li></ul></div>

Front Desk Agent

Volante Life

Join our exclusive residential community as a Receptionist with a background in the hotel industry. We are seeking a professional individual with excellent interpersonal skills to be the first point of contact for our residents. If you have a proven track record in providing top-notch service and maintaining a welcoming atmosphere, we invite you to apply!Requirements:- Proven experience as a receptionist, preferably in a hotel or in private residential setting- Strong communication skills and a friendly demeanor- Ability to handle resident inquiries and requests with tact and efficiency- Proficiency in basic office software and management tools- Attention to detail and a proactive approach to problem-solving- Commitment to maintaining confidentiality and privacy of residentsResponsibilities:- Welcome residents and guests with a warm and courteous demeanor- Manage incoming calls, emails, and inquiries from residents- Assist with resident requests and coordinate services as needed- Maintain organized records of resident communications and requests- Collaborate with property management to ensure smooth daily operations- Uphold the privacy and security standards of the residential communityJob Type: Full-timeExperience:<ul><li>Hotel or Residential: 1 year (Required)</li></ul>

Front Desk Agent- Luxury Residential Apartment

Routes Car Rental M.E

Car Rental Agent &ndash; Front Desk (Experienced Only)Routes Car Rental &ndash; Dubai, UAEAbout Routes Car RentalRoutes Car Rental is a globally established international car rental brand, successfully operating in multiple countries and now expanding its operations in Dubai, UAE. As part of our growth, we are hiring experienced professionals to strengthen our front desk and airport operations.STRICT REQUIREMENT: We are hiring ONLY experienced Car Rental Front Desk Agents. Candidates without direct car rental counter experience will NOT be entertained.Position Details<ul><li>Position: Customer Service Representative (CSR) &ndash; Front Desk</li><li>Openings: 2 Positions</li><li>Job Type: Full-Time</li><li>Work Environment: 7 days a week operation</li><li>Shifts: Flexible / Rotational (Weekdays &amp; Weekends)</li><li>Work Location: In-person (Must be staying in Dubai)</li><li>Salary: AED 4,000 &ndash; AED 6,000 per month</li><li>Upselling Incentives</li><li>Sales Target Achievement Bonus</li><li>Work Visa: Provided for selected candidates</li><li>Remote Work: Not Available</li></ul>Key Responsibilities<ul><li>Handle complete rental counter operations</li><li>Answer phone calls and manage reservations</li><li>Open and close rental agreements</li><li>Perform vehicle inspections and exchanges</li><li>Conduct pick-up and drop-off of customers when required</li><li>Manage fleet-related duties and daily rental office operations</li><li>Upsell products and protection packages at counter level</li><li>Input data accurately into rental software systems</li><li>Address and resolve customer issues professionally</li><li>Recommend vehicle maintenance and fueling when required</li></ul>Skills &amp; Attributes<ul><li>Proven Car Rental Front Desk experience (Mandatory)</li><li>Strong background in counter upselling</li><li>Familiarity with RTA TARS portal and UAE RTA regulations is an asset</li><li>Airport car rental experience preferred</li><li>Friendly, outgoing, and professional personality</li><li>Honest, trustworthy, and eager to learn</li><li>Strong communication and sales skills</li><li>Team player with high reliability</li></ul>Experience &amp; Requirements<ul><li>Minimum 5 years customer service experience (Required)</li><li>Valid UAE Driving License with clean driving record (Required)</li><li>Minimum age: 21 years (Insurance requirement)</li><li>Must be legally allowed to work full-time in UAE</li><li>Willing to work flexible rotational shifts</li><li>Bilingual (Arabic/English) is a strong advantage</li></ul>This vacancy is strictly for experienced Car Rental Agents only. Applications without car rental counter experience will not be considered.If you have solid experience in car rental front desk operations and want to grow with a global brand expanding in Dubai, we welcome you to attend our walk-in interview.Join Routes Car Rental and grow with an international brand.Job Type: Full-timePay: AED4,000.00 - AED6,000.00 per monthWork Location: In person

Car Rental Agent – Front Desk (Experienced Only)

Ayana Properties

Job Overview: Wrkbay is looking for a professional and organized Temporary Receptionist to join our team for one month. The ideal candidate will be responsible for managing the front desk, greeting visitors, and providing general administrative support to ensure smooth daily operations.Key Responsibilities:<ul><li>Welcome and assist visitors in a professional and friendly manner</li><li>Answer and direct incoming phone calls and emails</li><li>Manage meeting room bookings and front desk schedules</li><li>Handle incoming and outgoing mail and deliveries</li><li>Provide basic administrative and clerical support to the team</li><li>Maintain a clean and organized reception area</li></ul>Requirements:<ul><li>Previous experience as a receptionist, front desk agent, or administrative assistant is preferred</li><li>Strong communication and interpersonal skills</li><li>Professional appearance and positive attitude</li><li>Basic knowledge of Microsoft Office (Outlook, Word, Excel)</li><li>Ability to multitask and work in a fast-paced environment</li><li>Must be available to work for 1 month (temporary position)</li></ul>Job Type: Temporary

Temporary Receptionist

You & only Clinic

An Arabic-speaking receptionist/call center agent manages front-desk operations, greets visitors, and handles high-volume inbound/outbound calls in both Arabic and English. They schedule appointments, manage client inquiries, and provide administrative support, requiring strong communication skills, professionalism,Key Responsibilities<ul><li>Communication: Greet visitors, answer, screen, and transfer calls professionally.</li><li>Customer Service: Provide information to clients, manage inquiries, and handle customer complaints.</li><li>Administrative Tasks: Schedule appointments, maintain calendars, manage mail, and perform data entry.</li><li>Language Proficiency: Fluency in Arabic and English is required for communication.</li><li>Call Center Specifics: Convert leads into bookings (appointments, test drives, etc.), manage follow-ups, and update CRM systems.</li><li>Office Support: Maintain a clean, organized, and welcoming reception area</li></ul>Requirements<ul><li>Languages: Fluent in Arabic (spoken and written) and Good in English.</li><li>Experience: Prior experience in a receptionist, administrative, or customer service role, often specifically in hospitality, medical, or real estate sectors.</li><li>Skills: Excellent communication, interpersonal skills, and proficiency in MS Office (Excel, Word) and CRM tools.</li><li>Traits: Professional demeanor, friendly, organized, and the ability to work under pressure</li></ul>Job Type: Full-timePay: AED3,500.00 - AED5,000.00 per month

Arabic Female Receptionist and Call Center

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 
 
 Raffles Hotels &amp; Resorts
 
 
 
 
 The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.
 
 
 
 
 Raffles Dubai
 
 
 
 
 An architectural surprise inspired by an Egyptian aesthetic, 5-star Raffles Dubai offers the luxury of city-centre space, impeccable service and sophisticated Asian style. A 15-minute drive from Dubai International Airport, it is ideally located in the business and shopping district, adjacent to Wafi Mall and close to the magnificent Khan Murjan souk and the convention centres.
 
 
 
 About The Application Process
 
 
 
 At Raffles, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.
 
 
 
 Job Description
 
 
 
 We invite you to join the world of luxury hospitality at Raffles Dubai as our new Front Office Agent. The purpose of this position is to manage all activities relevant to the Front Desk such as the reception, check in / out, cashiering, foreign exchange and assisting guest with inquiries. This position reports to Front Office Supervisor.
 
 
 
 Key Roles &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Register and room all guest arrivals according to established procedures
 </li>
 <li>
 Perform check in, check out and room change procedures and ensure all data are accurately entered into the hotel system
 </li>
 <li>
 Maintain cashier float and ensure accurate daily report of all money received
 </li>
 <li>
 Cash hotel guests&rsquo; personal and travelers checks and assist with currency exchange
 </li>
 <li>
 Keep abreast of all modifications to accounting policies and procedures
 </li>
 <li>
 Attend to guests&rsquo; request of using the service of safety box at all times
 </li>
 <li>
 Knowledgeable of all special promotion procedures for programs such as Seasonal Packages, Frequent Flyers Programs, and also Hotels Group Loyalty programs
 </li>
 <li>
 Attend to guest&rsquo;s complaints, inquiries and requests, refer problems to supervisor/Assistant Manager if he/she unable to assist
 </li>
 <li>
 Is familiar with other Raffles properties so that guest indicating any next destination on the registration card can be &ldquo;sold&rdquo; an onward booking to another Raffles property
 </li>
 <li>
 Ensure that the guests depart the hotel with a positive impression of hotel service
 </li>
 <li>
 Perform the audit balances and prepare all reports for audit in an orderly fashion
 </li>
 <li>
 When on night shift, check night report, prepare morning report and prepare all necessary forms for guest arrivals
 </li>
 <li>
 Maintain comprehensive knowledge of standard reservation procedures
 </li>
 <li>
 Maintain exemplary department standards of behavior and appearance and attitude
 </li>
 <li>
 Ensure front desk work area is kept clean and in an orderly state at all times
 </li>
 <li>
 Is fully aware of the Credit policy
 </li>
 <li>
 Adhere to OH&amp;S policies and procedures
 </li>
 <li>
 Perform related duties and special projects assigned
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 
 What will you bring to this role?
 
 
 
 
 
 PERSONAL ATTRIBUTES
 
 
 
 <ul>
 <li>
 Strong written and verbal communication skill in English
 </li>
 <li>
 Able to develop rapport with and gain support from Colleagues and Management staff
 </li>
 <li>
 Ability to work cohesively with co-workers as part of a team
 </li>
 <li>
 Ability to focus attention on guest needs, remaining calm and courteous at all times
 </li>
 <li>
 Ability to promote positive relations with all guests and patrons
 </li>
 <li>
 Able to exercise good judgment with difficult guests
 </li>
 <li>
 Understanding and ability to work in a multi-cultural environment
 </li>
 <li>
 Embrace the Raffles brand promise and luxury in your role and in all your interactions.
 </li>
 <li>
 Foster an inclusive environment where every individual feels valued and respected
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Post Secondary Education or relevant qualifications in Hotel Management
 </li>
 <li>
 Arabic or a European language capability
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum 2 years Guest Relations experience preferably in a four or five star hotel
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Employee Benefits
 
 
 
 Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays,
 
 
 discounted stays across Fairmont &amp; Raffles properties
 
 
 , special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.
 
 
 
 
 Our Values
 
 
 
 
 
 Respect
 
 
 
 We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
 
 
 
 Excellence
 
 
 
 We make genuine connections, and we cherish every opportunity to make the people around us feel special.
 
 
 
 Belonging
 
 
 
 We celebrate our differences. We support each other and we always stand together.
 
 
 
 Empowerment
 
 
 
 We have authority to take initiative and anticipate moments that create unforgettable experiences.
 
 
 
 Integrity
 
 
 
 We build trust through mutual respect and being authentic.
 
 
 
 
 Diversity &amp; Inclusion
 
 
 
 
 Raffles is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.
</div>

Front Office Agent

Futures Trans Motors (Rox Automobiles)

Front Desk Receptionist &ndash; Automotive ShowroomWe are looking for a professional and presentable Front Desk Receptionist to join our automotive showroom team.Responsibilities:Welcome showroom visitors in a professional and friendly mannerRegister customer details and coordinate with the Sales teamMaintain a high standard of customer experience at the showroomRequirements:Previous experience in an automotive showroom is preferredPresentable appearance and professional attitudeGood English communication skills (Arabic is a plus)Basic computer skills (Microsoft Office)Strong customer service skillsJob Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Front Desk Receptionist – Automotive Showroom

Explore 344+ Front desk agent in Dubai this March. Find roles across top companies and apply now to boost your career.