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medical receptionist

Melanta Poly Clinic

Receptionist (Medical Clinic) &ndash; DubaiOur Poly Clinic is looking for a Receptionist with mandatory experience in a medical clinic in Dubai.Requirements:<ul><li>Minimum 2 year of experience in a medical clinic (mandatory)</li><li>Strong communication and interpersonal skills</li><li>Russian and Fluent in English</li><li>Knowledge of appointment scheduling, patient handling</li><li>Proficient in using computer systems (Excel, Word, medical software)</li><li>Positive attitude, well-presented, and team-oriented, without bad habits.</li></ul>Responsibilities:<ul><li>Greeting and assisting patients with professionalism and care</li><li>Scheduling appointments and coordinating with doctors</li><li>Handling phone calls, WhatsApp, and emails</li><li>Managing all needs documentation and patient files, invoices.</li><li>Supporting clinic administration when needed</li></ul>Location: Dubai Type: Full-time Salary: To be discussed during the interviewIf you meet the above criteria, please send your CV with photo to: hrmelantauae@gmail.com Only shortlisted candidates will be contacted.&#1058;&#1080;&#1087; &#1074;&#1072;&#1082;&#1072;&#1085;&#1089;&#1080;&#1080;: &#1055;&#1086;&#1083;&#1085;&#1072;&#1103; &#1079;&#1072;&#1085;&#1103;&#1090;&#1086;&#1089;&#1090;&#1100;, &#1057;&#1084;&#1077;&#1085;&#1085;&#1099;&#1081; &#1075;&#1088;&#1072;&#1092;&#1080;&#1082;

Receptionist

Dentalzorg

Job Description and Responsibilities The position requires a full-time receptionist with a strong understanding of dental practices. We are seeking an experienced and service-oriented receptionist with excellent communication skills, a professional demeanor, and preferably a DHA license. The ideal candidate will be the first point of contact for our patients, ensuring a warm and efficient welcome. Responsibilities include: <ul> <li>Scheduling and managing dental appointments;</li> <li>Reviewing consent forms and health questionnaires with patients;</li> <li>Answering phone calls and making outbound calls;</li> <li>Providing information about dental services and answering patient inquiries;</li> <li>Handling administrative tasks, such as managing patient records and documents;</li> <li>Maintaining a tidy and organized reception area;</li> <li>Supporting the dental team with various administrative tasks;</li> <li>Ensuring compliance with DHA regulations and clinic protocols.</li> </ul> Job Qualifications: <ul> <li>Minimum 1-2 years of experience in a similar role, preferably in a dental or medical setting;</li> <li>Knowledge of dental terminology and procedures;</li> <li>Preferably holds a valid DHA license or is eligible to obtain one;</li> <li>Excellent communication skills, both verbal and written;</li> <li>Strong organizational skills and attention to detail;</li> <li>Professional appearance and customer-focused attitude;</li> <li>Proficiency in English (spoken and written); knowledge of Arabic is a plus;</li> <li>Skilled in using Microsoft Office (Word, Excel, Outlook);</li> <li>Flexible, stress-resistant, and able to work in a dynamic environment.</li></ul><ul> </ul>

Receptionist Vacancy

American Hospital Dubai

<div>
 
 Provides the support necessary to ensure the registration process, and admission process in a manner that meets both internal and external customer needs and expectations. Serves as a receptionist, clerical assistant, cashier and interpreter for the unit. Ensures patients are registered on a timely basis.
 
 
 
 
 
 Responsibilities
 
 <ul>
 <li>
 Prioritizes tasks ensuring effective functioning of the area.
 </li>
 <li>
 Follows the chain of command in reporting incidents or concerns.
 </li>
 <li>
 Prioritizes workload and completes correspondence promptly.
 </li>
 <li>
 Provides information to prospective customers and hospital staff by answering all specific inquiries regarding patients&rsquo; queries.
 </li>
 <li>
 Ensures a safe working environment through strict compliance with Hospital Policy and Procedures regarding safety, infection and security.
 </li>
 <li>
 Answers phone calls politely and cordially.
 </li>
 <li>
 Maintains proper telephone etiquette.
 </li>
 <li>
 Registers new patients, make sure the pre-registration form is completed and signed and an approved ID (Emirate ID or Passport) is collected.
 </li>
 <li>
 Enters all registration data into Cerner accurately and obtains calls patient signature on verified printed registration form.
 </li>
 <li>
 Adheres to the hospital policy HPP-206 &ldquo;Identification of Patient&rdquo; during appointment booking, registration and cashier process.
 </li>
 <li>
 Modifies patient information on Cerner upon their attendance or calling according to the established criteria.
 </li>
 <li>
 Ensures correct entry of financial details for patients in Cerner by obtaining the documents to support the payment mode.
 </li>
 <li>
 Ensures having updated patient details and signed consent every 12 months upon patient attendance to the hospital as per HPP-007 &ldquo;General and Informed Consent&rdquo;.
 </li>
 <li>
 Verifies patient insurance card against updated direct billing list.
 </li>
 <li>
 Ensures appropriate claim form placed in patient&rsquo;s file.
 </li>
 <li>
 Ensures that all required documents are scanned in Cerner (ID, Referral Form, and Claim Form).
 </li>
 <li>
 Checks for outstanding amounts for patients before registration and follow up with the Manager/designee.
 </li>
 <li>
 Informs walk-in patients regarding waiting time.
 </li>
 <li>
 Schedules and books appointments as requested appropriately.
 </li>
 <li>
 Transfers and cancels appointments. (Informs patient in regards to the reference number).
 </li>
 <li>
 Informs Initial Visit Patients (New Patients) to arrive 15 minutes prior politely and cordially to appointment time and to bring identification card, insurance card, vaccination record, medication obtained medication used and any medical report if present or follow clinic specifics in regard to appointment instructions.
 </li>
 <li>
 Schedules and books (obtained from standards in walk-intoregardrefillsthe documentation from another department) appointments as requested appropriately.
 </li>
 <li>
 Enters and verifies charges and orders efficiently into the
 
 mycare
 
 system.
 </li>
 <li>
 Liaises with the Insurance and Finance Departments.
 </li>
 <li>
 Ensures insurance and finance documentation is completed according to established criteria.
 </li>
 <li>
 Collects payment, issues receipts and completes designed cashier reports by using
 
 mycare
 
 or preparing manual reports correctly.
 </li>
 <li>
 Follows up on cash outstanding and resolves late charges.
 </li>
 <li>
 Modifies from insurance to cash and vice versa as required.
 </li>
 <li>
 Handles insurance process (pre-approved treatment).
 </li>
 <li>
 Coordinates with Medical Imaging for booking appointments (urgent or routine).
 </li>
 <li>
 Directs patient to another department as required.
 </li>
 <li>
 Informs patient about billing details and explains non-covered charges.
 </li>
 <li>
 Participates in ensuring true, honest and accurate patient Customer Survey Feedback.
 </li>
 <li>
 Ensures that all stand layout explanations are filled and updated with non-covered standards in the new brochure.
 </li>
 <li>
 Handles patient complaints and addresses them to the concerned Clinic Manager/PRR Coordinator or Supervisor promptly without delay.
 </li>
 <li>
 Assists in the orientation of new staff members.
 </li>
 <li>
 Facilitates efficient receptionist function by consulting and communicating with all co-workers.
 </li>
 <li>
 Maintains complete awareness at all times of all hospital features/services/prices/packages and hours of operations.
 </li>
 <li>
 Ensures that the place of work and surrounding area is kept clean and organized at all times.
 </li>
 <li>
 Reports equipment failure, safety and security issues, and or/reduction of supply inventory to PRR Supervisor/Coordinator.
 </li>
 <li>
 Promotes incident, and customer complaint reporting to improve patient and family care.
 </li>
 </ul>
 
 
 
 
 Qualifications
 
 <ul>
 <li>
 High School Graduate
 </li>
 </ul>
 
 
 PROFESSIONAL EXPERIENCE:
 
 
 <ul>
 <li>
 Excellent English and Arabic verbal/written communication skills
 </li>
 <li>
 Demonstrates computer literacy (in
 
 iConnect
 
 System) and efficiency
 </li>
 <li>
 Demonstrates adequate Medical Terminology
 </li>
 <li>
 Exposure to/experience with customer service principles
 </li>
 <li>
 Previous cashier experience is preferable
 </li>
 </ul>
</div>

Patient Relations Executive

Al Riyady Corporate Services

We are looking for a compassionate, detail-oriented, and professional Patient Coordinator to join our growing clinic. The ideal candidate will serve as the main point of contact between patients and the medical team, ensuring each patient receives exceptional care and service from their first inquiry through follow-up visits. Excellent English communication skills are essential for this role.Location: JBR, DubaiKey Responsibilities:<ul><li>Greet and assist patients in a warm, professional, and courteous manner.</li><li>Coordinate and schedule appointments, consultations, and follow-ups efficiently.</li><li>Provide detailed information about treatments, procedures, and services offered.</li><li>Maintain accurate patient records and ensure confidentiality at all times.</li><li>Liaise between patients, doctors, nurses, and other departments to ensure smooth communication and workflow.</li><li>Handle patient inquiries via phone, email, or in person promptly and professionally.</li><li>Follow up with patients after procedures to ensure satisfaction and address concerns.</li><li>Assist in preparing treatment plans and explaining financial details or packages when required.</li><li>Support front desk and administrative operations when needed.</li><li>Ensure the patient experience reflects the clinic&rsquo;s high standards of care and professionalism.</li></ul>Requirements:<ul><li>Proven experience as a Patient Coordinator, Receptionist, or Customer Service Representative in a medical, dental, or aesthetic clinic.</li><li>Excellent English communication skills &mdash; both verbal and written &mdash; are a must.</li><li>Strong interpersonal and organizational skills.</li><li>Professional appearance, positive attitude, and a customer-focused approach.</li><li>Proficiency in MS Office and clinic management systems.</li><li>Ability to handle multiple tasks while maintaining attention to detail.</li><li>A team player with empathy, patience, and discretion.</li><li>Immediate joiner preferred.</li></ul>Job Type: Full-timePay: AED6,500.00 per monthApplication Question(s):<ul><li>Are you available to join immediately?</li></ul>Experience:<ul><li>Patient Coordinator: 1 year (Required)</li></ul>Language:<ul><li>Tagalog (Required)</li></ul>

Patient Coordinator

The Emirates Group

As a Senior Administration Assistant (Receptionist) you will be responsible for providing second tier front end administration and clerical support to the Clinic Administration Officer in the following designated areas: Aviation Medicine, Reception, and Telephone Room (Medical and Dental). You will need to function as a responsible individual in these areas, continuously monitoring and reviewing all the existing process and makings suggestion for improvement and assisting in implementation of new processes. 
In this role, you will: 
<ul>
 <li>Maintaining, updating, filing and processing all documentation related to Aviation Medical Licensing in coordination with the doctors to consolidate and establish proper recall and filing systems.</li>
 <li>Oversee assigned area, report all quantifiable workload drivers, escalate any relevant problems, recommend enhancements / modifications relating to existing processes and practices followed within the section to team leaders.</li>
 <li>Initiate and monitor progress of specialised (MEDIFS) e-work flow systems with proper communication and coordination with relevant personnel until resolution.</li>
 <li>Ensure the smooth operation of the telephone room by monitoring (call waiting, lost calls, timed out) calls, executing action plans for immediate resolution of ongoing problems and escalating complex cases to appropriate personnel using the computerised telephone statistics system.</li>
 <li>Assist and collect information for senior team members to use as training initiatives.</li>
 <li>Reallocate resources to assist in other routing clerical administrative functions.</li>
 <li>Ensure the smooth operation of reception in order to provide high quality service. This will include correct processing of documents and files for current and future appointments in sequence and the front line problems are resolved as quickly and effectively as possible and escalated if required.</li>
 <li>Ensure all public area in Medical Services is clean and tidy and contact the maintenance people if any problem needs to be actioned.</li>
 <li>Maintain records of bookings of the conference room, library, and electronic equipment by various sections at the Clinic to ensure proper allocation of resources.</li>
 <li>Generate the roster for team members and ensure appropriate coverage for clinic hours.</li>
</ul>

Senior Administration Assistant (Receptionist)

Confidential

Receptionist

Role Overview:
We are seeking a professional, organized, and detail-oriented Receptionist for a renowned clinic based in Dubai. 
This role involves managing front desk operations along with general administrative, secretarial, and basic financial tasks.

Key Responsibilities:
	•	Manage front desk duties, including handling calls, visitors, and deliveries.
	•	Oversee office supplies and ensure smooth day-to-day operations.
	•	Perform administrative and clerical tasks such as filing, scanning, data entry, and document organization.
	•	Receive, record, and deliver cheques and confidential documents securely.
	•	Maintain accurate records and ensure proper organization of all files.
	•	Support basic finance-related activities (logging payments, maintaining petty cash, etc.).
	•	Coordinate with management and assist in daily operational requirements.


Benefits and package:
•	Medical insurance
•	Company-provided visa
•	Salary AED 3,500-4,500 - based on experience. 
• Job location: Garhoud


Questions:
• What is your current visa status?
• What is your notice period?
• What is the earliest date of join?

Paradise Poly Clinic

Key Responsibilities:<ul><li>Greet and assist patients and visitors in a friendly and professional manner</li><li>Answer incoming phone calls and respond to inquiries efficiently.</li><li>Schedule and manage patient appointments using the clinic&rsquo;s system.</li><li>Register new patients, update existing patient records, and verify insurance details.</li><li>Collect consultation fees and issue receipts as per clinic procedures.</li><li>Coordinate with doctors, nurses, and other staff to ensure smooth patient flow.</li><li>Maintain the cleanliness and organization of the reception area.</li><li>Handle patient complaints or requests politely and escalate if necessary.</li><li>Ensure compliance with DHA/MOH guidelines and data privacy standards.</li><li>Assist with daily administrative tasks as assigned by management.</li></ul>Requirements:<ul><li>Language: Fluent in Arabic and English</li><li>Education: High school diploma or higher; diploma in administration or customer service preferred.</li><li>Experience: Minimum 1&ndash;2 years of experience in a medical clinic, hospital, or healthcare setting.</li><li>Skills:</li><li>Strong communication and interpersonal skills</li><li>Proficient in MS Office and clinic management software</li><li>Well-organized and detail-oriented</li><li>Presentable and professional appearance</li><li>Ability to handle multiple tasks under pressure</li></ul>Job Type: Full-time

Clinic Receptionist

Explore 929+ Medical receptionist in Dubai this November. Find roles across top companies and apply now to boost your career.

929 medical receptionist jobs IN Dubai

Receptionist

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Patient Coordinator

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Clinic Receptionist