accountant

sales manager

finance manager

receptionist

hr manager

office manager

Ternuras & Encantos unip Lda

<p><b>Job description</b></p><p>About Prima Luxury</p><p>Prima Luxury is a premier boutique real estate firm specializing in Dubai's most exclusive properties. We pride ourselves on our client-centric approach, deep market expertise, and a culture of excellence. Our dynamic team is dedicated to delivering unparalleled service, and we are looking for a new member to be the operational heart of our company.</p><p>About the Role</p><p>We are seeking a highly organized, proactive, and experienced Office Manager to become the central part of our operations. This is not a traditional administrative role; you will be the link between all the teams. Reporting directly to the Sales Director, you will have full ownership of the administrative, contractual, and financial processes that drive our business.</p><p>The ideal candidate is a natural leader with a deep understanding of the real estate market, who will be the go-to person in the office.</p><p>Key Responsibilities</p><ul><li>Oversee all daily office operations and serve as the primary point of contact for all internal and external administrative inquiries.</li><li>Implement and maintain office policies, procedures, and systems to improve efficiency and workflow.</li><li>Maintain an up-to-date calendar of all key meetings, deal deadlines, and company events.</li><li>Act as the central coordinator for all property transactions from initial agreement to final transfer and work directly with sales agents to gather all necessary documentation for listings and deals, ensuring files are complete and compliant.</li><li>Manage and process office expenses, and prepare expense reports.</li><li>Prepare regular operational and financial summaries for the Sales Director.</li><li>Manage and lead the back-office team</li><li>Foster a collaborative and positive team culture.</li></ul><p>Qualifications &amp; Experience</p><ul><li>A minimum of 2-3 years of experience in a managerial or supervisory operational role within the real estate industry is essential.</li><li>Possess knowledge and understanding of the real estate processes, RERA regulations, etc. Should be familiar with standard property related documentation.</li><li>Proven experience leading a team. You are a confident manager who can motivate others.</li><li>Attention to detail and ability to multitask, prioritize, and manage time effectively.</li><li>Excellent communication and interpersonal skills.</li><li>Fluent in English is mandatory.</li></ul><p>What We Offer:</p><ul><li>A competitive salary and benefits package.</li><li>The opportunity to be an integral part of a growing boutique advisory firm.</li><li>A supportive, professional, and dynamic work environment.</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>What is your expected salary (in AED)?</li></ul>

Office Manager

Pangea Dubai

<div>
 <p>
  Are you an organised, dynamic professional ready to take charge of daily operations in a fast-paced real estate environment? Join our growing team as an
  <strong>
   Office Manager
  </strong>
  and play a key role in keeping our business running smoothly.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You&rsquo;ll Do:
  </strong>
 </p>
 <ul>
  <li>
   Oversee daily office operations and ensure smooth workflow.
  </li>
  <li>
   Support senior management, brokers, and administrative teams.
  </li>
  <li>
   Manage office budgets, contracts, and supplier relationships.
  </li>
  <li>
   Implement and maintain company policies, compliance, and procedures.
  </li>
  <li>
   Coordinate HR and onboarding processes for new hires.
  </li>
  <li>
   Handle scheduling, reporting, and operational support for sales teams.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We&rsquo;re Looking For:
  </strong>
 </p>
 <ul>
  <li>
   Proven experience as an
   <strong>
    Office Manager, Admin Manager, or similar role
   </strong>
   (real estate experience is essential).
  </li>
  <li>
   Strong organisational and multitasking skills.
  </li>
  <li>
   Excellent communication and people management abilities.
  </li>
  <li>
   Proficiency in MS Office and CRM platforms.
  </li>
  <li>
   Native or bilingual in English
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why Join Us?
  </strong>
 </p>
 <ul>
  <li>
   Be part of a dynamic real estate team in Dubai.
  </li>
  <li>
   Growth-focused environment with career development opportunities.
  </li>
  <li>
   Collaborative and professional company culture.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  If you&rsquo;re ready to bring structure, leadership, and efficiency to our team, we&rsquo;d love to hear from you! Apply today and take the next step in your career.
 </p>
</div>


Exceptional Medical Ambulance and Homecare Services LLC

<p>Job Description</p><p>The Office Manager is responsible for managing the overall administrative, operational, and support functions of the home health care and ambulance services office. This position plays a key role in ensuring seamless coordination between clinical teams, operations, HR, and management while maintaining compliance with UAE laws, healthcare regulations, and internal policies. The Office Manager acts as the central point of communication and ensures efficient utilization of resources to support the delivery of high-quality healthcare and emergency medical services.</p><p>2. Key Responsibilities</p><p>A. Office &amp; Administrative Management</p><p>Supervise daily office operations and administrative staff to ensure smooth workflows.</p><p>Maintain accurate filing systems (digital and physical) for company documents, staff files, and patient records.</p><p>Oversee procurement and inventory management of office and medical supplies.</p><p>Manage contracts, renewals, and vendor/supplier relationships.</p><p>B. Operational Support</p><p>Coordinate daily scheduling for ambulance dispatch and home health care visits.</p><p>Ensure proper documentation of patient care plans, progress notes, and medical reports.</p><p>Monitor and update vehicle-related records (registration, insurance, maintenance schedules, mileage logs).</p><p>Support operations team in rostering staff shifts, monitoring attendance, and leave records.</p><p>C. Compliance &amp; Quality Assurance</p><p>Ensure compliance with UAE healthcare authorities (DCAS/DOH/DHA/MOH) regulations.</p><p>Maintain readiness for inspections, audits, and license renewals.</p><p>Support quality assurance programs, including incident reporting, corrective action plans, and continuous improvement initiatives.</p><p>Prepare and maintain monthly/quarterly reports for management and regulatory bodies.</p><p>D. Finance &amp; Reporting</p><p>Handle petty cash management and ensure timely expense settlements.</p><p>Support finance department with billing, collections, and payment tracking.</p><p>Prepare operational and administrative cost reports for management review.</p><p>Assist with budget planning and cost control measures.</p><p>E. Communication &amp; Team Coordination</p><p>Act as the primary communication link between management, clinical staff, and external stakeholders.</p><p>Address patient/client inquiries and complaints promptly and professionally.</p><p>Organize and document management/departmental meetings including agenda, minutes, and follow-ups.</p><p>Support HR is admin tasks</p><p>3. Qualifications</p><p>Bachelor&rsquo;s degree in Business Administration, Healthcare Management, or a related discipline.</p><p>3&ndash;5 years of proven experience in office management or healthcare administration (ambulance/home health care experience preferred).</p><p>Knowledge of UAE healthcare regulations and licensing requirements.</p><p>Proficiency in MS Office applications and healthcare/ERP software.</p><p>Strong organizational and multitasking abilities.</p><p>Excellent verbal and written communication skills in English (Arabic is an advantage).</p><p>Healthcare Operations Knowledge</p><p>Regulatory Compliance &amp; Documentation</p><p>Financial &amp; Administrative Acumen</p><p>Problem-Solving &amp; Decision-Making</p><p>Customer Service Orientation</p><p>Time Management &amp; Attention to Detail</p><p>Job Type: Full-time</p><p>Expected Start Date: 01/09/2025</p>

Revolut

<div></div><div><div><div><div><div><div>Office: Dubai</div></div></div><div></div><div><div><div>
</div></div></div></div><div><p>
About Revolut</p><p></p><p>
People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products &mdash; including spending, saving, investing, exchanging, travelling, and more &mdash; help our 60+ million customers get more from their money every day.</p><p>
As we continue our lightning-fast growth,&zwnj; 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work&trade;. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.</p><p></p><p>
About the role</p><p></p><p>
Revolut&rsquo;s Talent team shapes how we support our people and ensure a seamless experience every day. From onboarding to coaching and development, they partner with teams across the business to create a people-first environment that enables growth and success.</p><p>
We&rsquo;re looking for a proactive Office Manager to keep day-to-day operations running smoothly at our Dubai office.</p><p>
You&rsquo;ll make sure our team has the space and support to do their best work by managing supplies, coordinating meeting rooms, handling employee queries, and overseeing vendor relationships. You&rsquo;ll also help maintain compliance for our other global offices, providing support when needed.</p><p>
Up to put your organisational skills to good use in a fast-paced, high-performance environment? Let's get in touch.</p><p></p><p>
What you'll be doing</p><p></p><ul><li>
Acting as the primary point of contact for all visitors, including board members, C-Suite executives, clients, and vendors, providing a professional and welcoming first impression</li><li>
Managing reception operations, including greeting guests, answering phone calls, managing incoming and outgoing mail/deliveries, and maintaining a tidy and presentable reception area</li><li>
Providing comprehensive support for business meetings, ensuring all logistical needs are met</li><li>
Fostering solid relationships with building management, vendors, security, and cleaning teams to ensure smooth operations and a well-maintained environment</li><li>
Overseeing daily office operations, including conducting regular checks, identifying and reporting any maintenance or tidiness issues promptly</li><li>
Managing and maintaining office supplies, including overseeing inventory and ensuring all areas, such as meeting rooms and common spaces, are well-stocked and organised</li><li>
Managing office access and badge control, maintaining security protocols and issuing/revoking access as needed</li><li>
Handling company documentation, including processing incoming and outgoing mail, emails, and invoices efficiently and accurately</li><li>
Responding promptly to employee queries, whether via WX tickets, email, Jira, Slack, or in-person, ensuring service level agreements (SLAs) are consistently met</li><li>
Supporting the commissioning and decommissioning of global offices, providing logistical and administrative assistance as required</li></ul><p></p><p>
What you'll need</p><p></p><ul><li>
Excellent organisational and time management skills, with the ability to multitask</li><li>
A high level of motivation with a positive, self-starter attitude</li><li>
Team collaboration skills</li><li>
The ability to work independently, taking initiative when needed</li><li>
Keen attention to detail</li><li>
Flexibility and a willingness to tackle a variety of duties and learn new skills</li><li>
Reliability and responsibility with a friendly and approachable manner</li><li>
To be proactive and polished to thrive in client/executive-facing settings</li></ul><p></p><p>
Nice to have</p><p></p><ul><li>
A general understanding of tech services, specifically the use of MacBooks and Google Suite</li><li>
Experience within fast-paced environments like hospitality, tech, or finance</li></ul><p></p><p><i>
Building a global financial super app isn&rsquo;t enough. Our Revoluters are a priority, and that&rsquo;s why in 2021 we launched our inaugural D&amp;I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We&rsquo;re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That&rsquo;s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.</i></p><p><b><i>
Important notice for candidates:</i></b></p><p><i>
Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.</i></p><ul><li><b><i>Only apply through official Revolut channels.</i></b><i> We don&rsquo;t use any third-party services or platforms for our recruitment.</i></li><li><b><i>Always double-check the emails you receive.</i></b><i> Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.</i></li></ul><p><b><i>
We won't ask for payment or personal financial information during the hiring process.</i></b><i> If anyone does ask you for this, it&rsquo;s a scam. Report it immediately.</i></p><p><i>
By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's </i><i>Candidate Privacy Notice</i></p></div><div></div><div><div><div><br>
</div></div></div></div><div><div><div><h2 class="jobSectionHeader"><b>
Benefits at Revolut</b></h2><div>
No ping pong tables or bean bag chairs, just benefits you actually want</div></div></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>
Get what you need to succeed</b></h2><p></p><div><div><ul><li><div>
Financial benefits that show we value your work</div></li><p></p><li><div>
Flexibility to work from home, the office or abroad</div></li><p></p><li><div>
A free Revolut Metal subscription loaded with perks</div></li><p></p><li><div>
Exciting events year-round so you can get to know your team</div></li></ul></div></div><div></div><div><div>
</div></div></div></div><div></div><div><div><div><div><div><div><div>
Discover our values</div></div><p>
We believe that any success at Revolut comes from two things: our people and our culture. Our culture is our DNA, it defines who we are, how we operate, and how we handle disagreements with each other. We operate, hire, develop, and promote brilliant people based on the values below.</p><div><div><div>
Culture</div></div></div></div></div></div></div></div><p></p><div><div><div><p>
Get It Done</p><div>
Revoluters always push through!
 We stopped listening to excuses a long time ago - we care about results. We believe that grit, determination, skill, smartness, and courage can break through almost any wall.</div></div><div></div><div><p>
Deliver WOW</p><div>
We love building great products, we love delighting our customers, we love turning the complexity of a chaotic world into the simplicity of a beautiful solution that truly solves customer needs.</div></div></div></div><div></div><div><div><div><p>
Dream Team</p><div>
We select, coach, and retain the top talent only and give them all the support to achieve greatness</div></div><div></div><div><p>
Never Settle</p><div>
Revolut is for those who always strive for excellence, for those who want to become the best in the world at what they do, for those who would never settle for less. Revolut is for 10x people.</div></div><div></div><div><p>
Think Deeper</p><div>
Logic, reason, and common sense prevail over everything else in decision making at Revolut. We are open-minded, we listen, and we are always in search of the truth.</div></div></div></div></div>

Lancelot Productions Lda

<div>
 <p>
  Office Manager &ndash; Dubai
 </p>
 <p>
  <br/>
 </p>
 <p>
  About Lancelot Productions
 </p>
 <p>
  <br/>
 </p>
 <p>
  Lancelot Productions takes audiences on extraordinary journeys through the power of live entertainment. From mesmerizing film orchestra performances based on beloved themes like
  <em>
   Harry Potter
  </em>
  ,
  <em>
   The Lord of the Rings
  </em>
  , and Hans Zimmer&rsquo;s scores to breathtaking operas and captivating musicals, we deliver productions that transcend expectations.
 </p>
 <p>
  With a reputation for artistic excellence, world-class performers, and unforgettable storytelling, our shows have enchanted audiences in cultural capitals across the globe. Now, we&rsquo;re expanding our Dubai operations&mdash;and we&rsquo;re looking for a sharp, organized, and proactive
  <strong>
   Office Manager
  </strong>
  to help us keep the magic running behind the scenes.
 </p>
 <p>
  <br/>
 </p>
 <p>
  🎯 What You&rsquo;ll Do
 </p>
 <p>
  <br/>
 </p>
 <p>
  As our Office Manager, you&rsquo;ll be the operational heartbeat of our Dubai office and a key connector with our other offices and touring crew. You&rsquo;ll support our production team, liaise with venues and government entities, and help coordinate the logistics that make our shows spectacular.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Oversee day-to-day office operations: supplies, scheduling, administration
  </li>
  <li>
   Act as the primary liaison with venues: negotiate contracts, secure bookings, coordinate logistics
  </li>
  <li>
   Communicate regularly with government offices for permits, approvals, and other formalities
  </li>
  <li>
   Collaborate with producers and technical leads to ensure flawless execution
  </li>
  <li>
   Manage office budgets and expenses, track spending, and identify cost-saving opportunities
  </li>
  <li>
   Assist with event planning, vendor coordination, and production scheduling
  </li>
  <li>
   Support HR functions including recruitment, onboarding, and employee relations
  </li>
  <li>
   Maintain office systems and procedures for maximum efficiency
  </li>
  <li>
   Provide administrative support to senior management
  </li>
  <li>
   Attend meetings across different time zones and regions
  </li>
  <li>
   Travel as needed to support productions and office coordination
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  What We&rsquo;re Looking For
 </p>
 <p>
  <br/>
 </p>
 <p>
  We&rsquo;re seeking someone who&rsquo;s not just organized&mdash;but obsessed with detail, driven by excellence, and passionate about live entertainment.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Proven experience as an Office Manager or similar role (event production experience preferred)
  </li>
  <li>
   Strong communication and negotiation skills, especially with venues, vendors, and government entities
  </li>
  <li>
   Fluent in
   <strong>
    Arabic and English
   </strong>
  </li>
  <li>
   Exceptional organizational and multitasking abilities
  </li>
  <li>
   Proficiency in Microsoft Office Suite and Google Workspace
  </li>
  <li>
   Experience managing budgets and tracking expenses
  </li>
  <li>
   Ability to thrive in a fast-paced, dynamic environment
  </li>
  <li>
   Flexible, adaptable, and resourceful mindset
  </li>
  <li>
   Knowledge of the UAE&rsquo;s PR hiring process (not mandatory, but a plus)
  </li>
  <li>
   Willingness to travel and work across time zones when needed
  </li>
  <li>
   Knowledge of the event industry and venue operations is a plus
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Why Join Us?
 </p>
 <p>
  <br/>
 </p>
 <p>
  At Lancelot Productions, you&rsquo;ll be part of a team that brings stories to life on the world&rsquo;s most iconic stages. You&rsquo;ll work with passionate creatives, travel coordinators, and production experts who believe in pushing boundaries and delivering unforgettable experiences.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Ready to take center stage behind the scenes?
  </strong>
  Apply now and help us elevate live entertainment in Dubai and beyond.
 </p>
</div>


Office Manager - Dubai

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25139710<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>The Ritz-Carlton Dubai International Financial Centre, DIFC off Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p><p><br>
</p><p>Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.</li></ul>
<p>OR</p>
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Leading Guest Services Team</b></p>
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Ensures recognition of employees is taking place across areas of responsibility.</li></ul>
<ul><li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul><p><br>
</p><p><b>Maintaining Guest Services and Front Desk Goals</b></p>
<ul><li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li></ul>
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.</li></ul>
<ul><li>Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.</li></ul>
<ul><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Understands the impact of Front Office operations on the Rooms area and overall property financial goals.</li></ul>
<ul><li>Manages department controllable expenses to achieve or exceed budgeted goals.</li></ul><p><br>
</p><p><b>Managing Projects and Policies</b></p>
<ul><li>Ensures compliance with all Front Office policies, standards and procedures.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li></ul><p><br>
</p><p><b>Ensuring Exceptional Customer Service</b></p>
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Acts as the &ldquo;Service Champion&rdquo; for the Front Office and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.</li></ul>
<ul><li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li></ul><p><br>
</p><p><b>Managing and Conducting Human Resource Activities</b></p>
<ul><li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Establishes challenging, realistic and obtainable goals to guide operation and performance.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy, and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Ensures employees are treated fairly and equitably.</li></ul>
<ul><li>Manages employee progressive discipline procedures for Front Office Staff.</li></ul>
<ul><li>Administers the performance appraisal process for direct report managers.</li></ul>
<ul><li>Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.</li></ul><p><br>
</p><p><b>Additional Responsibilities</b></p>
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br>
</p><div>
<br>
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
<br>
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
<br>
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Front Office Manager

BI Hub Solution

<p>The Duty Manager / Senior Front Office Manager is responsible for the smooth and efficient running of front office operations while also acting as the hotel's manager on duty. This role ensures that guest satisfaction, operational efficiency, team performance, and revenue opportunities are maximized. It requires strong leadership, problem-solving skills, and the ability to act with autonomy and authority.</p><p><b>Key Responsibilities:Guest Service &amp; Front Office Operations</b></p><ul><li>Oversee day-to-day operations of the Front Office (Reception, Concierge, Bell Desk, and possibly Reservations).</li><li>Ensure seamless check-in/check-out processes and excellent guest experience.</li><li>Handle guest complaints and resolve issues in a timely and professional manner.</li><li>Maintain a visible presence in the lobby to anticipate and address guest needs.</li></ul><p><b>Duty Management Responsibilities</b></p><ul><li>Act as Manager on Duty (MOD), responsible for the entire property during assigned shifts.</li><li>Respond to emergencies and coordinate with relevant departments or external agencies when required.</li><li>Monitor safety, security, and cleanliness standards across the property.</li><li>Prepare Duty Manager reports and communicate critical issues to senior management.</li></ul><p><b>Team Leadership</b></p><ul><li>Supervise, train, and mentor front office staff, ensuring adherence to service standards and SOPs.</li><li>Schedule staffing to ensure appropriate coverage.</li><li>Conduct performance evaluations and provide feedback and coaching.</li><li>Foster a collaborative and motivating team environment.</li></ul><p><b>Revenue &amp; Financial Management</b></p><ul><li>Support front desk in upselling rooms and promoting hotel services to maximize revenue.</li><li>Monitor daily revenue reports and assist in managing departmental budgets.</li><li>Ensure proper cash handling, billing procedures, and financial controls.</li></ul><p><b>Administration &amp; Reporting</b></p><ul><li>Maintain accurate records of incidents, guest feedback, and operational issues.</li><li>Ensure compliance with brand standards, legal, and regulatory requirements.</li><li>Liaise with other departments (Housekeeping, Maintenance, F&amp;B) to ensure guest satisfaction and smooth operations.</li></ul><p><b>Qualifications &amp; Requirements:</b></p><ul><li>Degree or Diploma in Hospitality Management or related field.</li><li>Minimum 15 years of Front Office experience, including supervisory or managerial roles.</li><li>Strong communication, leadership, and problem-solving skills.</li><li>Proficient in PMS software (e.g., Opera, Fidelio) and MS Office.</li><li>Ability to work flexible shifts, including nights, weekends, and holidays.</li><li>Calm under pressure and capable of handling emergencies with professionalism.</li></ul><p>Job Type: Full-time</p>

Duty Manager/Senior Front Office Manager

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Duty Manager/Senior Front Office Manager