front desk receptionist

sales manager

administrative assistant

office administrator

office assistant

front office manager

Tasleeh Facility Management

Assistant Front Office Manager (Male &ndash; Arabic Speaker)We are seeking a highly motivated and experienced Assistant Front Office Manager to join our hotel team.Requirements:<ul><li>Male candidate</li><li>Arabic Speaker (Fluent) , English ( Fluent )</li><li>3&ndash;5 years of experience in hotels (Front Office Department)</li><li>Strong leadership and guest service skills</li></ul>Salary: AED 3,000 &ndash; 4,000 per month (based on experience)Job Responsibilities:<ul><li>Assist in managing daily Front Office operations</li><li>Supervise reception team and ensure smooth shift operations</li><li>Handle guest complaints and ensure high guest satisfaction</li><li>Oversee reservations and room allocations</li><li>Monitor online bookings and OTA platforms</li><li>Ensure proper check-in / check-out procedures</li><li>Coordinate with Housekeeping and other departments</li><li>Prepare daily reports and occupancy updates</li><li>Maintain hotel standards and service quality</li></ul>Systems &amp; Platforms Required:<ul><li>Booking.com Extranet</li><li>Expedia Partner Central</li><li>Agoda YCS</li><li>Opera PMS System</li><li>Reservation Management</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per month

Assistant Front Office Manager Arabic Speaker

Accor

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
We are seeking an exceptional Night Manager to join our prestigious hotel in Dubai, United Arab Emirates. As a key member of our management team, you will play a crucial role in ensuring outstanding guest experiences and maintaining the highest standards of service excellence.<ul><li>
Assist the Room Divisions Manager and Assistant Front Office Manager in overseeing daily front desk operations and guest services</li><li>
Coordinate front desk activities to ensure exceptional customer service and smooth check-in/check-out processes</li><li>
Collaborate with the Room Divisions Manager and Assistant Front Office Manager in recruiting, training, and evaluating front desk team members</li><li>
Foster a positive team dynamic that empowers staff to consistently deliver superior guest service</li><li>
Provide ongoing coaching and support to maintain high operational standards</li><li>
Supervise reservation management, ensuring all special requests are accommodated</li><li>
Monitor guest satisfaction throughout their stay and proactively address any concerns</li><li>
Implement and promote the hotel's loyalty program</li><li>
Work closely with other departments such as Housekeeping, Food &amp; Beverage, and Security to ensure a seamless guest experience</li><li>
Assist in managing budgets and financial targets for the Front Office department</li><li>
Stay updated on local events and attractions to provide knowledgeable recommendations to guests</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Hospitality Management, Hotel Administration, or a related field</li><li>
Minimum of 3-5 years of experience in front office operations, with at least 2 years in a supervisory role in hospitality</li><li>
Exceptional communication and interpersonal skills, with a strong focus on customer service</li><li>
Demonstrated ability to lead, motivate, and develop a team</li><li>
Excellent problem-solving skills and ability to make quick decisions in high-pressure situations</li><li>
Strong attention to detail and superior organizational abilities</li><li>
Proficiency in hotel management software and property management systems</li><li>
In-depth knowledge of hospitality industry standards and best practices</li><li>
Familiarity with local culture, customs, and attractions in Dubai and the UAE</li><li>
Flexibility to work varying shifts, including weekends and holidays</li></ul> 

Additional Information 
A wonderful property just 5 minutes away from Dubai Airport &amp; 250 meter from GGICO metro station.</div>

Night Manager

Hilton

<div>Front Office Supervisor | Waldorf Astoria Dubai Palm Jumeirah
A Front Office Supervisor with Waldorf Astoria Dubai is responsible for ensuring consistent quality of customer service is provided to all guests in accordance with Waldorf Astoria Standards. Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests as required. Promotes hotel services, amenities and up sells products to the guests. Taking account of the established service standard and Management guidelines.
What will I be doing
As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Assign and instruct Front Desk Team in details of work. Observe performance and encourage improvement. Monitor lobby traffic to make staffing adjustments accordingly.</li>
<li>Supervise front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel. Assist Front Desk Team and other departments with any questions or requests.</li>
<li>Resolve customer complaints by conducting thorough research of the situation and the most effective resolution. Authorize revenue allowances to remedy problems only after alternative solutions have been offered.</li>
<li>Prepare and conduct daily pre-shift meetings, communicate effectively with all staff and provide them with any information necessary to provide guest service in accordance with Waldorf Standards.</li>
<li>Monitor performance of staff with performance evaluations and discipline issues.
</li><li>Make recommendations for training related issues when inconsistencies develop at the Front Desk operations.</li>
<li>Maximize room occupancy and overview up-selling techniques to promote hotel amenities, upgrades, and special services to enhance the guest experience and increase revenue.</li>
<li>Perform other duties assigned by the Front Office Manager or Assistant Front Office Manager.</li>
<li>Complete daily checklists of duties for opening and closing operations to assure that appropriate reports are filed and use analysis and judgment skills when preparing room discrepancy report.</li>
<li>Conduct weekly training for new Team Members</li>
<li>Pre-allocate all VIP&rsquo;s and Hilton Honors Reservations so rooms maybe inspected, and at the same time to ensure amenities are delivered to the correct rooms.</li>
<li>Transmit daily Hilton Honors</li>
<li>In the absence of Rooms Controller to prepare daily forecast of expected arrivals and departures using analysis and judgment skills.</li>
</ul>What are we looking for
A Front Office Supervisor serving Waldorf Astoria Hotels and Resorts brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
<ul><li>Minimum 2&ndash;3 years of supervisory experience within guest-facing roles in the hotel, leisure, and/or retail sectors.</li>
<li>Proven ability to lead, coach, and inspire a Front Office team to consistently deliver impeccable and anticipatory guest service.</li>
<li>Strong commercial and business acumen with a clear demonstration of sales capabilities and upselling techniques.</li>
<li>Solid understanding of front office operations including check-in/check-out procedures, billing, room allocation, and guest satisfaction management.</li>
<li>Calm, organized work ethic with the ability to prioritize effectively, work under pressure, and meet tight deadlines.</li>
<li>Excellent supervisory, interpersonal, and communication skills to foster teamwork, resolve issues diplomatically, and engage with guests and colleagues alike.</li>
<li>Exceptional problem-solving and decision-making skills, with the ability to handle sensitive situations with empathy and discretion.</li>
<li>Proficient in hotel property management systems (e.g., OPERA) and comfortable with technology-driven front office operations.</li>
<li>A passion for delivering exceptional levels of guest service, with an eye for detail and a dedication to maintaining the highest standards of hospitality.</li>
<li>Strong organizational and multitasking abilities, particularly in high-volume or fast-paced luxury environments.</li>
<li>Formal training or certifications in Hospitality Management or a related field are an advantage.</li>
<li>Flexibility to work a variety of shifts, including evenings, weekends, and holidays as business demands.</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>A relevant supervisory/management certificate/diploma or degree</li>
</ul>What will it be like to work for Hilton
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Front Office Supervisor | Waldorf Astoria Dubai Palm Jumeirah

<div></div><div><div><h3 class="jobSectionHeader">Job Summary</h3>

Are you a versatile person who can cope with the challenging Front Office &amp; Lobby operations while maintaining high standards? Are you confident, creative, and comfortable communicating at all levels and enjoy a fast-paced working environment? The Team Leader, Front Office will report to the Assistant Manager and will help to maintain and action the day-to-day front office &amp; lobby activities, communicate with Housekeeping and Call Center to ensure seamless guests&rsquo; service is provided. The Team Leader, Front Office will conduct duties in the assigned place of work and will provide courteous, professional, efficient, and flexible service.
<h3 class="jobSectionHeader">
About You</h3>

If you have a bachelor&rsquo;s degree in Hospitality Management in a related field or either and a housekeeping experience, a minimum of 2 years in a similar position within the luxury property, as well as the ability to contribute and successfully deliver against a business strategy, we invite you to apply for this unique opportunity.</div></div>
 <div></div><ul><li>Company: Accor Hotels</li> <div></div><li>Employment Type: Full Time</li> <div></div><li>Education Level: Bachelor</li> <div></div><li>Experience: 2 Years </li><div></div><li>Gender: Mixed</li> <div></div><li>Job Type: Hospitality, Hotel</li></ul>

Team Leader, Front Office

<div>
 A Front Office Supervisor with Waldorf Astoria Dubai is responsible for ensuring consistent quality of customer service is provided to all guests in accordance with Waldorf Astoria Standards. Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests as required. Promotes hotel services, amenities and up sells products to the guests. Taking account of the established service standard and Management guidelines.
 
 
 
 What Will I Be Doing
 
 
 
 As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Assign and instruct Front Desk Team in details of work. Observe performance and encourage improvement. Monitor lobby traffic to make staffing adjustments accordingly.
 </li>
 <li>
 Supervise front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel. Assist Front Desk Team and other departments with any questions or requests.
 </li>
 <li>
 Resolve customer complaints by conducting thorough research of the situation and the most effective resolution. Authorize revenue allowances to remedy problems only after alternative solutions have been offered.
 </li>
 <li>
 Prepare and conduct daily pre-shift meetings, communicate effectively with all staff and provide them with any information necessary to provide guest service in accordance with Waldorf Standards.
 </li>
 <li>
 Monitor performance of staff with performance evaluations and discipline issues.
 </li>
 <li>
 Make recommendations for training related issues when inconsistencies develop at the Front Desk operations.
 </li>
 <li>
 Maximize room occupancy and overview up-selling techniques to promote hotel amenities, upgrades, and special services to enhance the guest experience and increase revenue.
 </li>
 <li>
 Perform other duties assigned by the Front Office Manager or Assistant Front Office Manager.
 </li>
 <li>
 Complete daily checklists of duties for opening and closing operations to assure that appropriate reports are filed and use analysis and judgment skills when preparing room discrepancy report.
 </li>
 <li>
 Conduct weekly training for new Team Members
 </li>
 <li>
 Pre-allocate all VIP&rsquo;s and Hilton Honors Reservations so rooms maybe inspected, and at the same time to ensure amenities are delivered to the correct rooms.
 </li>
 <li>
 Transmit daily Hilton Honors
 </li>
 <li>
 In the absence of Rooms Controller to prepare daily forecast of expected arrivals and departures using analysis and judgment skills.
 
 
 
 </li>
 </ul>
 
 What Are We Looking For
 
 
 
 A Front Office Supervisor serving Waldorf Astoria Hotels and Resorts brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
 
 
 <ul>
 <li>
 Minimum 2&ndash;3 years of supervisory experience within guest-facing roles in the hotel, leisure, and/or retail sectors.
 </li>
 <li>
 Proven ability to lead, coach, and inspire a Front Office team to consistently deliver impeccable and anticipatory guest service.
 </li>
 <li>
 Strong commercial and business acumen with a clear demonstration of sales capabilities and upselling techniques.
 </li>
 <li>
 Solid understanding of front office operations including check-in/check-out procedures, billing, room allocation, and guest satisfaction management.
 </li>
 <li>
 Calm, organized work ethic with the ability to prioritize effectively, work under pressure, and meet tight deadlines.
 </li>
 <li>
 Excellent supervisory, interpersonal, and communication skills to foster teamwork, resolve issues diplomatically, and engage with guests and colleagues alike.
 </li>
 <li>
 Exceptional problem-solving and decision-making skills, with the ability to handle sensitive situations with empathy and discretion.
 </li>
 <li>
 Proficient in hotel property management systems (e.g., OPERA) and comfortable with technology-driven front office operations.
 </li>
 <li>
 A passion for delivering exceptional levels of guest service, with an eye for detail and a dedication to maintaining the highest standards of hospitality.
 </li>
 <li>
 Strong organizational and multitasking abilities, particularly in high-volume or fast-paced luxury environments.
 </li>
 <li>
 Formal training or certifications in Hospitality Management or a related field are an advantage.
 </li>
 <li>
 Flexibility to work a variety of shifts, including evenings, weekends, and holidays as business demands.
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 A relevant supervisory/management certificate/diploma or degree
 
 
 
 </li>
 </ul>
 
 What Will It Be Like To Work For Hilton
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Waldorf Astoria The Palm
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Waldorf Astoria Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

TAMANI MARINA HOTEL

We are looking for an experienced and service‑driven Night Manager to oversee daily hotel operations and ensure exceptional guest experiences. The ideal candidate will have strong leadership skills, excellent problem‑solving abilities, and hands‑on experience using OPERA Property Management System (PMS).Key Responsibilities<ul><li>Supervise and coordinate daily front‑of‑house operations</li><li>Serve as the primary point of contact for guests and staff during assigned shifts</li><li>Handle guest concerns, complaints, and special requests professionally</li><li>Ensure smooth check‑in, check‑out, and room assignment processes using OPERA PMS</li><li>Monitor room inventory, availability, and rate controls</li><li>Support Front Office, Housekeeping, and other departments to maintain seamless operations</li><li>Conduct property walkthroughs to ensure cleanliness, safety, and service standards</li><li>Prepare shift reports and communicate key updates to management</li><li>Assist with staff training, coaching, and performance monitoring</li><li>Ensure compliance with hotel policies, SOPs, and health &amp; safety regulations</li><li>Manage emergency situations and act as the Manager on Duty when required</li></ul>Requirements<ul><li>Minimum 2&ndash;3 years of experience in a supervisory or Duty Manager role within hospitality</li><li>Strong working knowledge of OPERA PMS (mandatory)</li><li>Excellent communication, leadership, and guest‑service skills</li><li>Ability to remain calm and make sound decisions under pressure</li><li>Strong organizational and multitasking abilities</li><li>Flexibility to work shifts, weekends, and public holidays</li><li>Proficiency in MS Office and hotel reporting tools</li></ul>Preferred Qualifications<ul><li>Experience in a 4‑ or 5‑star hotel environment</li><li>Knowledge of Dubai tourism and hospitality standards</li><li>First Aid or Health &amp; Safety certification</li><li>Additional languages are an advantage</li></ul>What We Offer<ul><li>Competitive salary and benefits</li><li>Training and career development opportunities</li><li>Supportive and multicultural work environment</li></ul>Job Type: Full-time

Local Bakery in AbuDhabi

&middot; Receives guests in a professional and friendly manner, satisfying guest expectations from arrival through to Departure.&middot; Maintains effective communication with all related departments to ensure smooth service delivery.&middot; Maintains good working relationship with all Front Office employees with particular emphasis on Guest Service Agents and Guest Relations.&middot; Supervises all Front Desk employees ensuring guests are received in a professional and friendly manner.&middot; Greets guests on their arrival ensuring they feel expected and welcome.&middot; Ensures that the guest receives the accommodation he/she is expecting.&middot; Maintains an up to date knowledge of hotel and local services and supply information and respond to guest queries.&middot; Deals swiftly, efficiently and sensitively to guest complaints and follows through.&middot; Maintain awareness of guest profiles through the IDS (Intellectual Data System) guest profile system.&middot; Using Front Office systems, processes accounts from check-in through to check-out, ensuring posting of food &amp; beverage and ancillary charges.&middot; Receives payment by cash, cheque, credit card or account, adhering to company Credit Policy.&middot; Provides currency exchange service.&middot; Balance accounts of day&rsquo;s business day end of shift.&middot; Complies with all laid down systems and procedures.&middot; Records all instances of refused business, with reasons for refusal.&middot; To check all cashiers&rsquo; city ledger bills at the end of shift to ensure that the billing and&middot; Checks all shift reports with particular reference to Credit Check Report, Routing Instructions Report, Rate Discrepancy report and Housekeeping Discrepancy report.&middot; Maintains an up to date back up report during shift.&middot; Responsible for pre-shift team brief and end of shift handover.&middot; To have a full knowledge of daily, monthly and yearly targets.&middot; Maintains department notice board and ensure that all employees are aware of new issues.&middot; Supervises day to day function ensuring standards are adhered to.&middot; Ensures new employee, re-training and corrective training is carried out.&middot; Responsible for the maintenance and re-organization of SOP manual for the reception.&middot; Ensures high level of presentation by personnel.- Able to do from time to time Night Auditor task&middot; Ensures that the Front Office Manager is informed about all the Front Desk developments.&middot; Maintains the reception log book, filing system and stock/stationery. Ensures all reception employees adhere to all Hotel policies and proceduresJob Type: Full-timePay: From AED1,500.00 per monthApplication Question(s):<ul><li>Can join immediately (within a week)</li><li>Able to do other night auditor task</li></ul>Experience:<ul><li>working as Hotel Receptionist : 2 years (Required)</li></ul>

Front Desk Receptionist (Night)

Explore 1913+ Front office manager in Dubai this March. Find roles across top companies and apply now to boost your career.

1913 front office manager jobs In Dubai

Assistant Front Office Manager Arabic Speaker

Night Manager

Front Office Supervisor | Waldorf Astoria Dubai Palm Jumeirah

Team Leader, Front Office

Front Office Supervisor | Waldorf Astoria Dubai Palm Jumeirah

Night Manager

Front Desk Receptionist (Night)