sales manager

operations manager

hr manager

finance manager

office manager

front office manager

Grand Excelsior Hotel Bur Dubai

<ul><li>To be responsible for Front Desk activities of the hotel to the achievement of the annual budget.</li><li>To be fully accountable for revenue objectives, organization of Front Desk operation.</li><li>Trains, cross&ndash;trains, and retrains all front office personnel.</li><li>Evaluate the job performance of each front office employee.</li><li>Maintains working relationships and communicates with all departments.</li><li>Maintains master key control.</li><li>Verifies that accurate room status information is maintained and properly communicated.</li><li>Resolves guest problems quickly, efficiently, and courteously.</li><li>Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel.</li><li>Reviews and completes credit limit report.</li><li>Works within the allocated budget for the front office.</li><li>Checks cashiers in and out and verifies banks and deposits at the end of each shift.</li><li>Enforces all cash handling, check-cashing, and credit policies.</li><li>Conducts regularly scheduled meetings of front office personnel.</li><li>Implement and maintain hotel policies, standard operating procedures (SOPs), and service standards.</li><li>Ensure compliance with safety protocols, security procedures, and local regulations.</li><li>Collaborate with IT to maintain property management systems (PMS) and resolve technical issues.</li><li>Work closely with housekeeping to manage room inventory and turnover.</li><li>Communicate consistently with maintenance, F&amp;B, and management to address guest needs.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Hospitality Management or equivalent preferred.</li><li>2&ndash;5 years of hotel front office or guest services experience, with at least 2 years in a supervisory role.</li><li>Preferably young and energetic.</li><li>Strong leadership, communication, and organizational abilities.</li><li>Excellent problem-solving and conflict-resolution skills.</li><li>High level of professionalism, diplomacy, and attention to detail.</li><li>Ability to multitask in a fast-paced environment.</li><li>Proficiency in MS Office and hotel management software.</li></ul>Job Type: Full-time

Front Office Manager

Five Hotels and Resorts

<div><h3 class="jobSectionHeader">Job Description</h3>
<div>An Exhilarating Opportunity 
Are You Ready for a Daring Challenge with The World&rsquo;s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining &lsquo;FIVE-Star&rsquo; Hospitality and Setting the Gold Standard across the Industry. 
Join the FIVE Tribe - and Get Ready to Make Waves. 
The Candidate 
A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A &lsquo;Can-Do!&rsquo; Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter. 
Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other &lsquo;FIVERs&rsquo; and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Front Office Team as Assistant Front Office Manager will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights! 
What We&rsquo;re Looking For 
<ul><li>
A Bachelor's Degree in Hospitality Management or a related field is preferred. 
</li><li>
A proven track record of 1-2 years in a Luxury Hotel environment in a supervisory or managerial Front Office role, delivering sensational Guest Experiences synonymous with FIVE's award-winning Service Quality. 
</li><li>
Previous experience in Forbes or Leading Quality Assurance (LQA)-Rated properties will be Advantageous, demonstrating a Strong Commitment to Luxury Service Standards.
 
</li><li>Next-Level Organisational and Leadership skills, effectively leading and inspiring the FIVE Tribe to New Heights 
</li><li>
An elevated and energetic Conversationalist, engaging Guests with lively discussions. 
</li><li>
Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel. 
</li><li>
A professional, Insta-Worthy Appearance, always adhering to FIVE&rsquo;s Grooming Standards and maintaining a polished, &lsquo;FIVE-Styled&rsquo; demeanour. 
</li><li>
Excellent communication and interpersonal skills, leveraging strong verbal and written skills to engage effectively with Guests, FIVE Tribe Members, and stakeholders. 
</li><li>
A Proactive Nature, coupled with a meticulous Eye for Detail, ensures every aspect of the Operation is perfectly curated 
</li><li>
Creative solutions and take ownership of all duties and tasks assigned, while ensuring an unparalleled Journey at FIVE. 
</li><li>
Skills in Improving Customer Satisfaction and Driving Profitability, showcasing a commitment to Industry-Leading Standards. 
</li><li>
&lsquo;FIVE-Styled&rsquo; Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned. 
</li><li>
Impeccable communication skills, both verbal and written, with fluency in English (Additional languages are a Plus). 
</li><li>
A hands-on attitude, fuelled by a &lsquo;Can-Do!&rsquo; Spirit.</li></ul> 
Key Responsibilities 
<ul><li>
Greets Guests upon Arrival with a Warm &lsquo;FIVE-Styled&rsquo; Welcome, ensuring their Journey at FIVE is sensational. 
</li><li>
Oversees the Reception and Registration Process to ensure every Guest experiences exquisite, &lsquo;FIVE-Star&rsquo; Service at all times, setting the tone for their Experience at FIVE. 
</li><li>
Manages and coordinates FIVE's acclaimed Front of House Operations while elevating the &lsquo;Vibe at FIVE&rsquo; throughout all Guest Touchpoints. 
</li><li>
Exudes a strong and approachable Presence at the Front Desk, remaining readily available to both Guests and Fellow 'FIVERs.&rsquo; 
</li><li>
Anticipates and proactively addresses Guests Needs, inquiries, complaints and requests with the utmost Professionalism and courtesy, striving to Exceed Guest Expectations at every interaction. 
</li><li>
Prioritises Regular Audits and inspections of the Front Desk Operations to validate Quality Standards and identify Areas for Improvement, taking prompt Corrective Actions when necessary. 
</li><li>
Schedules the Front Office Team efficiently to ensure optimal coverage during peak hours, special events, and low occupancy periods, while Maintaining boundary-breaking Service Standards. 
</li><li>
Curates and maintains Strict Adherence to cash handling procedures at the Front Desk to guarantee precise Accuracy and Security in all Financial Transactions. 
</li><li>
Collaborates with the Front Office Manager in all facets of Human Resource Management, including Recruitment, Training, and Development, fostering a culture of excellence amongst the FIVE Tribe. 
</li><li>
Works closely with the Front Office Manager to establish and continuously update FIVE's Standard Operating Procedures (SOPs), ensuring seamless Operations and the consistent delivery of premium Guest Service. 
</li><li>
Conducts regular Performance Evaluations, providing constructive Feedback and Mentorship to elevate the FIVE Tribe's skills and motivation, while identifying promising opportunities for Career Growth. 
</li><li>
Oversees the Reservation Process, room assignments, and room availability to optimise Occupancy and Revenue, graciously accommodating Guest Preferences and special requests. 
</li><li>
Joins forces with the Concierge Team, providing Guests with personalised Assistance, and arranging local attractions, transportation, and other 'FIVE-Star' Services. 
</li><li>
Fosters open Communication with other Departments, including Housekeeping, Sales, and Food and Beverage to streamline operations for next-level efficiency. 
</li><li>
Establishes and nurtures robust Relationships with FIVE's VIP Guests and Repeat Customers, acknowledging their Loyalty with personalised Gestures and exclusive Amenities. 
</li><li>
Implements captivating Guest Recognition Programmes and Initiatives, enhancing Guest loyalty and inspiring sensational Reviews embodying the disruptive &lsquo;Vibe at FIVE.&rsquo; 
</li><li>
Monitors and responds thoughtfully to online Guest Reviews and Ratings, addressing feedback with 'FIVE-Styled' Professionalism, and gathering invaluable insights to elevate the FIVE's bespoke reputation.</li></ul> 
The Team 
&lsquo;FIVERs&rsquo; are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct &lsquo;Vibe at FIVE&rsquo; and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime &ndash; then Look No Further and Unleash your Next-Level Potential. 
Sustainable Indulgence at FIVE 
FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled &lsquo;Sustainable Indulgence&rsquo; Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making &lsquo;Sustainability without Compromise on Luxury Living&rsquo; central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE&rsquo;s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community. 
An Equal Opportunity Employer 
The FIVE Tribe represents over 70 nationalities across its over 1500 &lsquo;FIVERs&rsquo;. FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together &ndash; it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity. 
 
About FIVE Hotels and Resorts 
FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE&rsquo;s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.<div> 
Find out more here: fivehotelsandresorts.com</div></div></div>
 <ul><div>Department Name
<div>Front Office
</div></div><div>Date Opened
<div>11/13/2025
</div></div><div>Job Type
<div>Full time
</div></div><div>Industry
<div>Hospitality
</div></div><div>Work Experience
<div>4-5 years
</div></div><div>City
<div>Dubai
</div></div><div>State/Province
<div>Dubayy (Dubai)
</div></div><div>Country
<div>United Arab Emirates
</div></div><div>Zip/Postal Code
<div>337-1500</div></div></ul>

Assistant Front Office Manager - FIVE LUXE JBR

Mövenpick

<div>Company Description 
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
 
Join us and become a Heartist&reg;.
We are Heartists&reg;
&ldquo;Heartist&rdquo; describes both our culture and who we are. Everything we do comes from the heart, and we&rsquo;re experts in what we do. Generous, attentive, and free, we ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things!
We believe that the world is more welcoming when we&rsquo;re connected. So that we see what we have in common, instead of what sets us apart.
Life in Movenpick
The Place to Savour Life- We believe true hospitality is about turning small gestures into heartwarming moments.
We enable our guests to Savour the flavor of life, balancing small indulgence with what&rsquo;s good for them- and good for the world. 
Job Description 
The Role<ul><li>
Under the guidance and supervision of the Assistant Front Office Manger and / or the Front Desk Manager, and within the limits of the established M&ouml;venpick Hotels &amp; Resorts and OSM (Operational Standards Manual), his/her responsibilities are to provide efficient, personalized, courteous and punctual service and to practice up-selling techniques. To work with a team spirit and to ensure that each guest leaves the property fully satisfied and with the wish to return back.</li><li>
Must be thoroughly familiar with all M&ouml;venpick corporate and local Operational Standards and ensure they are followed. He / She is responsible for supervising the operations at the front desk according to our hotel standards in order to ensure guest satisfaction under the control of the Rooms Division Manager in the accomplishment of their objectives. Must assist in accomplish obligations and goals as outlined below:</li></ul>
Key Deliverables and Responsibilities
Planning &amp; Organizing:<ul><li>
Coordinating purchasing for the front office departments with the finance team as per the hotel procedures</li><li>
Plan and coordinate all move in and move out activity with and relevant departments</li><li>
Adhere to and monitor departmental operating expenses as per departmental budget and forecast.</li><li>
Review and monitor departmental work schedules, oversee that departmental payroll is in line with budgets.</li></ul>
Operations:<ul><li>
Prepare for daily arrivals in terms of room allocation, amenities and special requests of guests.</li><li>
Announce VIP rooms to Housekeeping and F&amp;B departments</li><li>
Ensure VIP rooms are ready, checked and all in order prior arrival</li><li>
Attend management morning briefing if needed/requested</li><li>
Take responsibility of your shift &amp; handle situations, ensure that reception team on shift is looked after and helped if needed</li><li>
Register and process check in for all arrivals</li><li>
Conduct daily briefing &amp; ensure IQ standard is followed</li><li>
Perform Check in &amp; Check Out at the reception</li><li>
Be part &amp; lead in success of Circle M enrolment and assist to achieve the hotel target</li><li>
Ensure Cherish program is mentioned in every briefing and collect daily comments from the team in order to achieve monthly target</li><li>
Check online comments (TripAdvisor, Booking.com etc.) and investigate issues then report to the manager</li><li>
Ensure guest comments are investigated and reply back to guest accordingly</li><li>
Assist in achieving Trust You targets</li><li>
Attend guest requests and take action accordingly</li><li>
Handle guest complaints and take action immediately to ensure satisfaction is delivered</li><li>
Assist Hotel Manager on Duty when/if required</li><li>
Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon guests&rsquo; departure.</li><li>
Handle walk in counter reservation at all times and process call in reservation when room reservations section is closed.</li><li>
Provide friendly smooth courteous service to guest and respond promptly to all requests and inquiries at all time.</li><li>
Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up.</li><li>
Handle issuance of guest room key cards and ensure effective control for guest security.</li><li>
Check Paymaster daily and give feedback RDM with action taken</li><li>
Encourage rooms &amp; breakfast upselling daily to the team and share result and feedback</li><li>
Check Hotel situation, occupancy, functions, groups, MIPs</li><li>
File daily reception report and documents systematically.</li><li>
Give a proper training &amp; induction for all new reception joiners and ensure Opera V9 is the PMS used in training</li><li>
Maintain daily courtesy call sheet and share feedback/action with the manager</li><li>
Attend Credit meeting when requested</li><li>
Attend Revenue meetings when requested.</li><li>
At the end of the shift or the day, he has to communicate all information that the next shift has to know for a well running of the operations.</li><li>
Co-ordination and information with the Front Office, Housekeeping, F&amp;B and especially with the General Manager regarding MIPs and VIPs.</li><li>
To effectively handle all guest complaints concerning the Front Office in co-ordination with the Rooms Division Manager, taking corrective action to prevent recurrence and convert the guest into a repeat customer. Co-ordinate proper actions with other departments, informs General Manager.</li><li>
Other duties as assigned.</li><li>
Perform duties in a manner that respects M&ouml;venpick Hotels &amp; Resorts&rsquo; Core Behaviours which are Trust, Relationship, Entrepreneurship and Drive.</li><li>
Assist in Task Force Teams for new openings</li><li>
Carry out any other reasonable task (which may not be stated here) as requested.</li><li>
Attend and chair the daily briefings</li><li>
Cover night shift operations as required, ensuring smooth and efficient hotel functioning during overnight hours.</li></ul>
Generic Aspects on Hygiene / Personal Safety / Environment/Confidentiality:<ul><li>
Ensure proper care of all equipment and furniture entrusted for Heartists use.</li><li>
Be well-familiar with the hotel's policies and procedures, well-acquainted with the physical layout of the hotel and its premises and knowledgeable of the hotel's emergency procedures in regard to fire, medical, bomb threat, black-out and evacuation.</li><li>
Knows the safety regulations and ensures their application &amp; ensures the safety of people and property in the hotel.</li><li>
Respects and ensures respect of the hotel's commitments to the &quot;Environment Charter&quot; of Planet 21 program (saving energy, recycling, sorting waste etc).</li><li>
Understands and strictly adhere to the Rules &amp; Regulations established in the Heartists Handbook and the Hotel&rsquo;s policy on Fire, Hygiene, Health and Safety.</li><li>
Ensure that confidential records and other confidential information are properly safeguarded and are not removed from the office.</li><li>
Does not disclose any financial information or any other information of the Accor Hotels.</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Hospitality Management or related field</li><li>
3+ years of experience in hotel front office operations</li><li>
Proven leadership skills with the ability to train, motivate, and mentor team members</li><li>
Ability to work flexible hours, including nights, weekends, and holidays.</li></ul> 

Additional Information 
<ul><li>
Strong interpersonal and problem solving abilities.</li><li>
Fluency in English and additional languages are a plus.</li></ul></div>

Front Office Duty Manager

Courtyard by Marriott® Al Barsha Dubai

<div>
 
 COURTAYRD BY MARRIOTT AL BARSHA is looking for a passionate and service-driven
 
 DUTY MANAGER in Front Office Department
 
 to support daily hotel operations and uphold the exceptional guest experience.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Oversee front office operations during assigned shifts
 </li>
 <li>
 Act as the Manager on Duty &ndash; handling guest concerns, emergencies, and special requests
 </li>
 <li>
 Ensure consistent Marriott brand standards and guest satisfaction
 </li>
 <li>
 Supervise and motivate team members to deliver exceptional service
 </li>
 <li>
 Maintain operational excellence, safety, and cleanliness throughout the property
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Previous experience in 4/5* hotel operations (Marriott experience a plus)
 </li>
 <li>
 Minimum 2 years of experience as a Front Office Supervisor
 </li>
 <li>
 Strong communication, problem-solving, and interpersonal skills
 </li>
 <li>
 Ability to lead by example and make confident decisions under pressure
 </li>
 <li>
 Flexibility to work a variety of shifts including evenings, weekends, and public holidays
 </li>
 <li>
 Knowledge of Opera or similar PMS systems preferred / System Savvy
 </li>
 </ul>
 
 
</div>

Duty Manager

Hilton

<div>Front Office Supervisor
A Front Office Supervisor assists in management of daily Front Office operations and works with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. 
What will I be doing? 
As a Front Office Supervisor, you will assist in management of daily Front Office operations and work with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. A Front Office Supervisor is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:<ul><li>
Supervise the efficient operations of reception including check in/out procedures</li><li>
Support team members in handling guest requests and enquiries to ensure a positive outcome is achieved</li><li>
Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments</li><li>
Demonstrate a high level of customer service at all times</li><li>
Advise team of any special events or VIP Guests in the hotel for events or for general accommodations</li><li>
Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li><li>
Monitor the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork</li><li>
Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li><li>
Ensure Team Members have current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary to perform their duties</li><li>
Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards</li><li>
Act in accordance with fire, health and safety regulations and follow the correct procedures when required</li><li>
Act in accordance with policies and procedures when working with front of house equipment and property management systems</li><li>
Follow and adhere to company brand standards</li><li>
Assist other departments wherever necessary and maintain good working relationships with Team Members</li><li>
Work with your Manager to identify a specific project to complete during your internship placement</li></ul>
What are we looking for? 
Front Office Supervisor serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Previous experience in a customer-focused industry</li><li>
Desire to progress within the Hospitality industry</li><li>
Positive attitude and good communication skills</li><li>
Commitment to delivering a high level of customer service</li><li>
Excellent grooming standards</li><li>
Ability to work on your own and as part of a team</li><li>
Competent level of IT proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Previous supervisory experience</li><li>
Previous experience in the hotel industry</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Front Office Supervisor

Overview Front Office Supervisor Intern assists in management of daily Front Office operations and works with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. A Front Office Supervisor Intern is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: What will I be doing? <ul><li>Supervise the efficient operations of reception including check in/out procedures</li><li>Support team members in handling guest requests and enquiries to ensure a positive outcome is achieved</li><li>Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments</li><li>Demonstrate a high level of customer service at all times</li><li>Advise team of any special events or VIP Guests in the hotel for events or for general accommodations</li><li>Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li><li>Monitor the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork</li><li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li><li>Ensure Team Members have current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary to perform their duties</li><li>Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards</li><li>Act in accordance with fire, health and safety regulations and follow the correct procedures when required</li><li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li><li>Follow and adhere to company brand standards</li><li>Assist other departments wherever necessary and maintain good working relationships with Team Members</li><li>Work with your Manager to identify a specific project to complete during your internship placement</li></ul> What are we looking for? Front Office Supervisor Interns serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>Previous experience in a customer-focused industry</li><li>Desire to progress within the Hospitality industry</li><li>Positive attitude and good communication skills</li><li>Commitment to delivering a high level of customer service</li><li>Excellent grooming standards</li><li>Ability to work on your own and as part of a team</li><li>Competent level of IT proficiency</li></ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>Previous supervisory experience</li><li>Previous experience in the hotel industry</li></ul> What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Job Details <ul><li>Seniority level: Internship</li><li>Employment type: Full-time</li><li>Job function: Other</li><li>Industries: Hospitality</li></ul> Location Work Locations: Embassy Suites by Hilton Dubai Business Bay Brand Brand: Embassy Suites by Hilton Job Job: Guest Services, Operations, and Front Office

Meliá Hotels International

"The world is yours with Meliá" Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family. Discover some of the benefits we offer: <ul> <li>My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.</li> <li>My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.</li> </ul> Be proud to belong to Meliá as we are proud of you. Your Tasks <ul> <li>Representation of the Front Office Manager and Front Office Assistant Manager</li> <li>Development and introduction of standards at the front office area as well as the subsequent support of the front office team</li> <li>Check-in / check-out as well as the individual greeting and farewell of our guests</li> <li>Close cooperation with all departments for a unique hotel experience</li> <li>Professional presentation of our hotel through active, personal guest and customer contact</li> <li>Advising our guests on the location, facilities and the full range of services on offer</li> <li>Ensuring quality standards</li> </ul> What we are looking for <ul> <li>Experience in a similar role with luxury background</li> <li>High level of English and Arabic or Russian or Spanish</li> <li>A friendly and sympathetic personality</li> <li>Flexibility and motivation</li> </ul> At Meliá we are all VIP Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want. Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally. We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company. Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to all our collaborators, we make it possible. If you want to be "Very Inspiring People", follow us on: INSTAGRAM - TIKTOK - LINKEDIN - INDEED - GLASSDOOR Ajman, Ajman Emirate, United Arab Emirates 3 days ago Dubai, Dubai, United Arab Emirates 20 hours ago We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Front Office Supervisor - ME Dubai

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