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hotel project manager

Rayan Gate

Job AdvertisementPosition: Project Manager - Hotel Pre-OpeningLocation: KuwaitIndustry: Hospitality / HotelsA new upcoming 4-Star Hotel in Kuwait is seeking an experienced and highly organized Project Manager to lead and coordinate all pre-opening and soft opening operations. The ideal candidate will work closely with the Chairman and senior management to ensure the successful launch of the hotel by overseeing procurement, setup, and operational readiness of all departments.This role requires strong hospitality, pre-opening experience, procurement knowledge, and project coordination skills to ensure that all hotel facilities, equipment, and operational requirements are prepared before opening.We Are Hiring Project ManagerRequirements (will use this to post in social media platforms)<ul><li>Bachelor&rsquo;s degree in hospitality management, Business Administration, or related field.</li><li>5&ndash;10 years&rsquo; experience in hotel operations or hospitality project management.</li><li>Previous hotel pre-opening experience is highly preferred.</li><li>Strong knowledge of hotel procurement, FF&amp;E, and OS&amp;E.</li><li>Excellent vendor negotiation and project coordination skills.</li><li>Strong organizational and problem-solving abilities.</li><li>Ability to manage multiple tasks and meet deadlines.</li><li>Experience in 4-Star or 5-Star hotel projects is an advantage.</li><li>Fluent in English (Arabic is a plus).</li></ul>Skills<ul><li>Project Management</li><li>Procurement &amp; Vendor Management</li><li>Budget Control</li><li>Hospitality Operations</li><li>Leadership &amp; Coordination</li><li>Attention to Detail</li></ul>Employment Details<ul><li>Location: Kuwait</li><li>Industry: Hospitality / Hotels</li><li>Position Type: Full Time</li><li>Start Date: Immediate / As Soon As Possible contact rectruitment office: +965 6222 1159</li></ul>Job Type: Full-time

Hotel project manager

Hilton

<div>Engineering Manager
Engineering Manager will work closely with the Chief Engineer to manage the Engineering Team to efficiently maintain all hotel operations such that safety, security, conversation, and compliance are ensured at the highest levels. 
What will I be doing? 
As Engineering Manager, you are responsible to work closely with the Chief Engineer for the effective management of all engineering and maintenance operations within the hotel, including energy conservation. You are also responsible for the development of the Engineering Team and staying abreast of compliance regulations and procedures in the field of Engineering, as required for hotel standards. Specifically, Engineering Manager will perform the following tasks to the highest standards:<ul><li>
Lead the Engineering Team in the day-to-day engineering and maintenance operations of the hotel, including service standards, equipment schedules, and work schedules</li><li>
Communicate with Housekeeping to coordinate and prioritize maintenance activities for Guest rooms and public areas</li><li>
Develop systems and procedures to ensure the health and safety of Guests and Team Members, as well as the proper conditions for plants, machinery, and property</li><li>
Communicate with Government agencies to ensure full compliance with statutory regulations</li><li>
Prepare Capital and Repairs and Maintenance budgets for Engineering</li><li>
Perform daily checks around the hotel</li><li>
Conduct lift emergency release procedures as required</li><li>
Diagnose, maintain, and repair mechanical equipment within the hotel</li><li>
Ensure good relationships are built with internal and external customers</li><li>
Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise</li><li>
Develop, implement, and direct all emergency programs</li><li>
Develop, implement and manage energy conservation programs for the property to minimize expenses</li><li>
Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively</li><li>
Perform special projects and other responsibilities as assigned</li><li>
Identify and introduce environmentally-friendly systems and equipment</li><li>
Monitor Key Performance Indicators for the Engineering Department and take corrective action, as required, to improve equipment inventory, quality audit, productivity, and other objectives</li><li>
Manage Team Member related activities, including recruitment, performance management, training, career planning, disciplinary matters, and team motivation</li></ul>
What are we looking for?
Engineering Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Advanced knowledge of building management/engineering</li><li>
A degree in Engineering or similar</li><li>
Exposure to budgeting and basic accounting</li><li>
Positive attitude</li><li>
Good communication skills</li><li>
Committed to delivering a high level of customer service</li><li>
Strong leadership skills and previous experience of managing a team</li><li>
Excellent grooming standards</li><li>
Flexibility to respond to a range of different work situations</li><li>
Ability to work under pressure</li><li>
Ability to work on their own</li><li>
Previous experience of facilities management</li><li>
Proficient, at an advanced level, with computers and relevant computer programs</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
First Aid</li><li>
Qualification in engineering field</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Engineering Manager

farisvillas

Job Summary: We are seeking a detail-oriented and experienced Hotel Maintenance Manager to oversee our property's infrastructure. You will be responsible for ensuring the safety, functionality, and aesthetic appeal of our hotel while leading a dedicated team of technicians.Key Responsibilities:&middot; Safety &amp; Compliance: Conduct regular inspections to ensure full compliance with health and safety regulations.&middot; Facility Management: Oversee routine maintenance for guest rooms, public areas, and specialized systems (HVAC, plumbing, and electrical).&middot; Project Oversight: Plan and manage renovation, construction, and repair projects with minimal guest disruption.&middot; Emergency Response: Act as the primary lead for emergency repairs and technical troubleshooting.&middot; Cost Control: Implement energy-saving initiatives and manage the department&rsquo;s budget and expenditures.&middot; Team Leadership: Supervise, train, and evaluate the maintenance and janitorial staff.&middot; Vendor Relations: Coordinate with external contractors and service providers for specialized technical needs.Requirements &amp; Skills:&middot; Experience: Proven experience as a Maintenance Manager or Supervisor, preferably within the resorts &amp; hotels.&middot; Technical Expertise: Strong knowledge of building systems, including HVAC, electrical, and plumbing.&middot; Education: Bachelor&rsquo;s degree in Engineering or a related field.&middot; Certifications: Professional certification (e.g., CPMM) is a strong plus.&middot; Leadership: Excellent organizational, problem-solving, and team-management abilities.&middot; Communication: Strong interpersonal skills to interact with guests, staff, and vendors effectively.How to Apply: Please send your updated CVنوع الوظيفة: دوام كامل, دائم, عقد مدة العقد: 12 شهرالراتب المدفوع: KWD٣٥٠٫٠٠٠&nbsp;لكل شهر

Hotel Maintenance Manager

<div>Marketing Executive
A Marketing Executive plays an important role in assisting the Line Manager in achieving key objectives in line with the annual marketing and PR plan, current initiatives and relevant activities. The marketing and PR team performs an integral role in bringing together all function areas to ensure commercial targets are heightened. The executive role involves managing individual projects relating to marketing, media relations and internal communications and performing day-to-day administrative duties. 
What will I be doing? 
As Marketing Executive, you will be responsible for the results of the marketing plan and activities used by the hotel to increase brand awareness, communicate promotions to all relevant target markets and address hotel business needs. Specifically, you will perform the following tasks to the highest standards:
Business Function<ul><li>
Coordinate and assist with delivering all agreed marketing and PR strategies and monitor on-going marketing and PR campaigns performance and reporting as directed by the Line Manager</li><li>
Support the Line Manager by developing and implementing promotional activity, collateral and in-house merchandising as well as maintaining the hotels&rsquo; media library to include video, film and press coverage archives</li><li>
Promote the hotels&rsquo; marketing activities to the media covering all food and beverage, rooms and event promotions</li><li>
Support all internal communication activities including, but not limited to, regional and area updates, press release writing, newsletters and drafting speeches for company executives and assisting with senior management interviews with relevant preparation material</li><li>
Promote and support all marketing and PR activities including special events, sponsorship opportunities, merchandising campaigns, exhibitions and property inspections</li><li>
Support the department with media relations involving tracking social media, updating press kits, archiving news releases and press coverage, maintaining media databases, coordinating interviews, and ensuring relevant administrative duties are completed in advance of media visits</li><li>
Organise and manage familiarisation trips for media professionals and entertain local media where appropriate</li><li>
Assist with and, where required, lead on-site photos shoots and hotel filming whilst ensuring all relevant administration approvals are completed and confirmed</li><li>
Monitor and support Line Manager on all social media activity for the hotels whilst supporting departmental initiatives</li><li>
Be a brand champion for the hotels ensuring all collateral conforms to agreed brand standards, using the right tone and voice compliant with corporate guidelines</li><li>
Support and identify opportunities along with the Line Manager to grow and develop loyalty marketing activities with HHonors and other booker incentive schemes</li><li>
Execute and implement appropriate use of marketing and PR content, creative resources, translation and photography while optimising an effective online presence in line with regional strategy</li><li>
Respond to customer postings as appropriate tackling any complaints and issues</li></ul>
Managing Execution<ul><li>
Support the Line Manager in executing effective content management across all available channels, including hotel websites, OTAs, social media, mobile marketing and partnership programs</li><li>
Develop monthly / quarterly reports on activities highlighting results and next steps</li><li>
Develop, maintain and grow the hotels&rsquo; databases to promote all hotel disciplines including targeted HHonors campaigns</li><li>
Be mindful and attentive of local news or stories affecting hotel business and inform line management swiftly and effectively on information which could impact the reputation of the hotels.</li><li>
Actively respond to requests for information about the hotels</li><li>
Assist in developing reports on specific marketing and PR initiatives and promotions</li><li>
Assist in reviewing third party website content, ensuring standards are met and information is accurate, creative and current</li><li>
Execute and report on competitive analysis on hotel, food and beverage and eCommerce marketing activities and maximise compatibility with public relations efforts</li><li>
Ensure hotels have appropriate marketing and PR archives and content including up to date media lists, press kits, collateral, photo and video library, newsletters, brochures, desktop publishing and all matters relating to marketing and PR</li><li>
Support and assist management in marketing and PR projects including resources with budget implications</li><li>
Support all communications connected with hotel crisis and issues set out by the Line Manager</li><li>
Achieve agreed performance goals and objectives of role set out by Line Manager and complete any reasonable task given from the Line Manager in a responsible and productive manner</li></ul>
Developing Talent<ul><li>
The executive role focuses more on self-development as opposed to developing team members</li></ul>
Building Relationships<ul><li>
Establish and maintain effective rapport and open communication with all hotel disciplines</li><li>
Develop strong working relationships with various levels of Hilton&rsquo;s personnel including hotel and regional teams and comply to Hilton core values</li><li>
Develop and manage working relationships with key members of the creative and media agencies</li><li>
Work effectively within the cluster marketing and PR team as well as supporting all hotel departments including regional levels on marketing and PR campaigns</li><li>
Support the Line Manager to develop and maintain effective working relationships with all external customers to include key members of the media, community organisations, local and municipality government officials, local industry organisations as well as suppliers and agencies.</li><li>
Excel at being an effective team player in all aspects of the role</li></ul>
What are we looking for? 
A Marketing Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Previous Marketing and/or Press Relations experience in a similar environment</li><li>
Excellent written and verbal communication skills in English. High level proficiency of native language dependant on location of role</li><li>
Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges</li><li>
Ability to work under pressure at all times</li><li>
Educated to College level or equivalent work experience</li><li>
Demonstrates ability to interact effectively with various levels of management</li><li>
Proven experience of working to and understanding key marketing and PR disciplines, plans and strategies</li><li>
Excellent written and verbal communication skills in English. High level proficiency of native language dependant on location of role</li><li>
Proficiency in Microsoft Office applications, budget management and project and time management</li><li>
Demonstrates an understanding of commercial awareness, able to adapt to changing priorities with key judgement and decision making skills</li><li>
Exhibits previous experience of written work in a communications role</li><li>
Able to interact effectively, create solutions, influence others and work diplomatically with a wide range of individuals</li><li>
Professional approach, clean and well groomed at all times</li><li>
Friendly demeanour, positive and enthusiastic attitude with strong customer focus and ability to work independently</li><li>
Honesty, integrity, passion for hard work and achieving results and successful outcomes</li><li>
Demonstrated self-starter, with excellent attention to detail</li><li>
Creatively minded and has a desire to work in marketing and/or PR for the hospitality industry</li><li>
Enjoys working collaboratively and is a key team player with a &ldquo;can do&rdquo; attitude and thrives on a challenge</li><li>
Good understanding of Hilton, its core values and management structure</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Previous experience of working in a marketing and PR role for the hospitality industry</li><li>
Able to speak further key business languages</li><li>
Qualifications or courses relating to creative, descriptive or effective writing</li><li>
Experience of working with media and design agencies</li><li>
Educated to College level with previous marketing and PR experience</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Marketing Executive

<div>Assistant Finance Manager
The Assistant Finance Manager will assist in developing finance team and enable them to Thrive. The role communicates with impact, ensures a robust control and compliance environment and supports to enable the EMEA finance management company value proposition, which is attractive to existing and new owners. The role partners within the hotel / hotels to maximize profit for our shareholders and owners and executes EMEA Operations Finance innovations and projects to deliver an industry leading efficient finance organization. 
 
What will I be doing?
The Assistant Finance Manager will support all activities performed by the Finance Manager, to include but not limited to, understanding and driving financial performance, ensuring timely and accurate financial reporting and month-end closing activities, co-ordinating and reviewing monthly financial statements in accordance with Generally Accepted Accounting Principles (GAAP), Uniform System of Accounts and Hilton policies and procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Ensure a smooth operation of all hotel finance activities in full compliance with the policy, regulatory and contractual framework.</li><li>
Business partner with all hotel finance team members and the Hotel Management team and supports the Finance Manager in developing excellent working relationships across a broad range of internal and external stakeholders, including Commercial, IT, Procurement, Operations, Shared Service Centers (where applicable), Owners and Asset Managers as well as Regional Operations Finance.</li><li>
In absence of the Finance Manager, the Assistant Finance Manager will assume responsibilities of the department lead.</li><li>
Support the Finance Manager to develop best-in-class hotel Finance teams, including participation in all relevant Finance development programs.</li></ul>
What are we looking for?
<ul><li>Ability to analyze large volume of complex financial information from many sources and create reports, forecasts, and projections</li>
<li>Strong problem solving skills, including ability to effectively address any issue in collaboration with others as appropriate</li>
<li>Ability to proactively identify and prevent potential problems</li>
<li>Ability to help develop problem solving skills among direct reports and other team members as appropriate</li>
<li>Ability to take initiative to identify, prioritize and implement all elements required for team to fulfill responsibilities</li>
<li>Ability to manage and develop staff</li>
<li>Detail oriented and organized</li>
<li>Ability to develop presentations and effectively present to all levels of company, hotels &amp; owners</li>
<li>Strong communication and negotiation skills (all levels of management and external customers)</li>
<li>Proficient in MS Excel, Word and Outlook with the ability to quickly learn new programs when required</li>
</ul>Additional Preferences:
<ul><li>University degree in Accounting or Finance</li>
</ul>What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Assistant Finance Manager

<div>Reservations Manager
A Reservations Manager is responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. 
 
 
What will I be doing? 
As Reservations Manager, you are responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. The Reservations Manager will work with the Sales and Events Teams to develop future and repeat business opportunities. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Maximise occupancy levels by reviewing and revising revenue strategies</li>
<li>Work with the Sales and Events Teams to maximise corporate and group rates</li>
<li>Manage third party sites and agents to establish rates, negotiate prices, ensure proper implementation of reservations procedures, and maximise conversion ratios in order to achieve targets for the department</li>
<li>Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy</li>
<li>Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market</li>
<li>Ensure Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts</li>
<li>Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively</li>
<li>Assist in the recruiting, managing, training and developing of the Team</li>
<li>Participate in the organisation of hotel promotional activities</li></ul>
What are we looking for? 
A Reservations Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous experience with reservations in the hotel/leisure sector</li>
<li>Strong leadership skills to effectively manage and motivate a high-performing team positioned to exceed targets</li>
<li>Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges</li>
<li>Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members</li>
<li>Excellent organisation and planning skills</li>
<li>Accountable and resilient</li>
<li>Flexibility to respond to a range of different work situations</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Knowledge of the hotel property management systems</li>
<li>Previous experience in the same or similar role</li>
<li>Relevant degree, in a business discipline, from an academic institution</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Reservations Manager

Grand Hyatt

<div>
 
 Organization- Grand Hyatt Kuwait City
 
 
 
 
 Summary
 
 
 
 
 
 Main Duties and responsibilities:
 
 
 
 
 
 
 Operational:
 
 
 
 
 <ul>
 <li>
 To ensure that all the outlets and banquet is managed efficiently according to the established concept statements and adhere to Company and Hotel Policies &amp; Procedures and Minimum Standards.
 </li>
 <li>
 To assist in the implementation of a flexible associate base, with the right mix of Full Time and Part Time associates.To allocate associates over the Division based on established business levels for that day.
 </li>
 <li>
 To assign responsibilities to subordinates and to check their performance periodically.
 </li>
 <li>
 In absence of the Executive Chef, represent the Kitchen Department on the hotel's Executive Committee.
 </li>
 <li>
 To support staff needs in other Divisions based on the hotel priorities and anticipated business levels.
 </li>
 <li>
 To monitor service and Food &amp; Beverage standards in all outlets and banquets.To work with the Outlet Managers, Event Services Manager, Pastry Chef and respective Chef de Cuisines to take corrective action where necessary.
 </li>
 <li>
 To establish and implement performance standards for the Commissary Kitchen and closely work with the Materials Manager to establish and maintain a streamlined and efficient operation of the Commissary Kitchen.
 </li>
 <li>
 To establish and implement and control performance standards for the Stewarding Operation in Kitchens, Restaurants so as to achieve the highest possible hygiene standards, minimize Operating Equipment Breakage and streamlined and efficient resource and equipment flows.
 </li>
 <li>
 To be available and on duty during peak periods (frequently opening and closing the operation).
 </li>
 <li>
 To conduct frequent and thorough inspections together with the Resident Manager.
 </li>
 <li>
 To handle guest and associate inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
 </li>
 <li>
 To strictly adhere to Grand Hyatt Kuwait standards of food safety and hygiene.
 
 
 </li>
 </ul>
 
 
 Financial
 
 
 :
 
 
 <ul>
 <li>
 To co-ordinate an effective and efficient Payroll Management / Resource allocation through establishing a flexible work force throughout the Division, based on the principles of Multi Skilling and Multi-Tasking.
 </li>
 <li>
 To assist in ensuring that each Food &amp; Beverage outlet and banquet is managed successfully as independent profit center.
 </li>
 <li>
 To assist in ensuring that each outlet is managed by a Management Team (Outlet Manager / Chef de Cuisine) who are totally accountable for their profitability.
 </li>
 <li>
 To set, in close conjunction with each Chef de Cuisine, Annual Operating Targets, which will form part of the Hotel&rsquo;s Annual Business Plan.
 </li>
 <li>
 To monitor all costs and recommend measures to control them.
 </li>
 <li>
 To establish an integrated cost management plan through product lining and minimal inventories.
 </li>
 <li>
 To ensure that the Department Operational Budget is strictly adhered to.
 </li>
 <li>
 To monitor all cost and recommend / institute measures to control them.
 </li>
 <li>
 To set and control with the Executive Chef, Director of Finance and Director of Human Resources, any incentive scheme for the Outlet Management Team or other Kitchen Heads of Department.
 </li>
 <li>
 To review monthly forecasts and schedule resources accordingly.
 
 
 </li>
 </ul>
 
 
 Strategic
 
 
 :
 
 
 <ul>
 <li>
 Bring &ldquo;Workforce of the Future&rdquo; to life; embodying our purpose by enabling your colleagues to be their best.
 </li>
 <li>
 Create world-class leaders by identifying and cultivating individuals with high potential to become future leaders in their respective functions.
 </li>
 <li>
 Build and deliver distinctive brand-led experiences for guests and colleagues through the various signature touchpoints.
 </li>
 <li>
 Keep up-to-date with the latest market trends, in and out of Grand Hyatt Kuwait, and implement appropriate changes to current processes where necessary.
 </li>
 <li>
 Continuously operate with efficiency to achieve desired business results, in line with budgetary guidelines.
 </li>
 <li>
 Demonstrate agility and adapt to the needs of owners, guests, colleagues, suppliers and community.
 </li>
 <li>
 Cultivate an environment of inclusion where diverse viewpoints are encouraged, recognition and rewards are implemented and colleagues are empowered with appropriate resources.
 </li>
 <li>
 Responsible for identifying and developing a diverse talent pool, and providing direct feedback and ongoing coaching to appropriately facilitate meaningful development assignments.
 </li>
 <li>
 Continuously operate with efficiency to achieve desired business results, in line with budgetary guidelines, through refining, developing or introducing new ideas, processes and practices.
 </li>
 <li>
 Understands and balances the needs of stakeholders by entrusting colleagues to act upon decisions whilst concurrently providing guidance and holding them accountable.
 </li>
 <li>
 Becomes a role model that encapsulates the essence of approachability, openness and authenticity as well as spearheads a collaborative environment.
 </li>
 <li>
 Proactively identify and involve the &lsquo;right&rsquo; people for the &lsquo;right&rsquo; opportunities, whilst also knowing when to collaborate and when to entrust, to obtain support and input.
 
 
 </li>
 </ul>
 
 
 Guest Service:
 
 
 
 
 <ul>
 <li>
 To establish a rapport with guests maintaining good customer relationship and handle all guest complaints, requests and inquiries on food, beverage and service.
 </li>
 <li>
 To spend time in the outlets (during peak periods) to ensure that the outlet is managed well by the respective Outlet team and functions to the fullest expectations.
 </li>
 <li>
 To be demanding and critical when it comes to service standards.
 </li>
 <li>
 To ensure that the Outlet team projects a warm, professional and welcoming image.
 
 
 </li>
 </ul>
 
 
 Administration
 
 
 :
 
 
 <ul>
 <li>
 To ensure that all Departmental Operations Manuals are prepared and updated annually.
 </li>
 <li>
 To ensure that all Kitchen forms and reports are forwarded in time to the Corporate / Area Food &amp; Beverage Departments.
 </li>
 <li>
 To ensure accurate maintenance of recipes, conversion recipes, yield tables and product specifications.
 </li>
 <li>
 To attend weekly Food &amp; Beverage Meeting.
 </li>
 <li>
 To ensure that all meetings are well planned, efficient and result oriented.
 </li>
 <li>
 To conduct daily operations briefing with Chef de Cuisines, Pastry, Bakery, Commissary, Banquet Service and Stewarding.
 </li>
 <li>
 To attend daily operations briefing with Food &amp; Beverage Service and Banquet catering department.
 </li>
 <li>
 To ensure that deadlines on all projects are met.
 </li>
 <li>
 To ensure the smooth operation of the Kitchen Department during the absence of the Executive Chef.
 
 
 </li>
 </ul>
 
 
 Food &amp; Beverage Product:
 
 
 
 
 <ul>
 <li>
 To frequently verify that only fresh products are used in Food &amp; Beverage preparation.
 </li>
 <li>
 To frequently taste Food &amp; Beverage in all outlets and be demanding and critical when it comes to Food &amp; Beverage quality.
 </li>
 <li>
 To encourage the Assistant Director of Food &amp; Beverage to be creative and support his marketing and upsell activities.To encourage creativity among the Outlet Teams.
 </li>
 <li>
 To ensure that food in the associates&rsquo; canteen is as good as the food prepared in the hotel&rsquo;s restaurants.
 
 
 </li>
 </ul>
 
 
 General
 
 
 :
 
 
 <ul>
 <li>
 To understand and strictly adhere to the Rules &amp; Regulations established in the Associate Handbook and the Hotel&rsquo;s policy on Fire, Health and Safety.
 </li>
 <li>
 To report for duty punctually wearing the correct uniform and nametag at all times.
 </li>
 <li>
 To maintain a high standard of personal appearance and hygiene at all times.
 </li>
 <li>
 To maintain a good rapport and working relationship with staff in the outlet and all other departments.
 </li>
 <li>
 To attend and contribute to all staff meetings Departmental and Hotel trainings scheduled and other related activities.
 </li>
 <li>
 To fully support the Departmental Trainers function in the Department assigned.
 </li>
 <li>
 To undertake any reasonable tasks and secondary duties as assigned
 </li>
 <li>
 by the Executive Chef
 </li>
 <li>
 To respond to any changes in the restaurant function as dictated by the hotel.
 </li>
 <li>
 To project at all times a positive and motivated attitude and exercise self-control.
 </li>
 <li>
 To have a complete understanding of the Income Audit Section in the Operations Manual and Policies &amp; Procedures.
 </li>
 <li>
 To provide a courteous and professional service at all times.
 
 
 </li>
 </ul>
 
 
 Associate Handling;
 
 
 
 
 <ul>
 <li>
 To assist with recruitment, select and train Food &amp; Beverage Heads of Department and supervisory associates who are able to work within the management philosophy, following the Concepts Statement established and the Financial, Operational and Administrative Philosophies outlined above and who understand and support Hyatt&rsquo;s Philosophy of Multi Skilling and Multi-Tasking.
 </li>
 <li>
 To ensure that each Head of Department plans and implements effective training programs for their staff with the Training Manager and Departmental Trainers.
 </li>
 <li>
 To ensure that each Head of Department maximizes productivity and morale with their respective departments and consistently maintain discipline following Hotel Policies &amp; Procedures and local legislation.
 </li>
 <li>
 To assist in the building of an efficient team of associates through Multi Skilling, Multi Tasking and flexible scheduling and by taking an active interest in their welfare, safety and development.
 </li>
 <li>
 To develop departmental trainers, assign training responsibilities and meet with Departmental Trainers monthly.
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 To prepare weekly work schedules in accordance with workload and priorities withChef de Cuisines, Stewarding Manager, Pastry and Commissary Chefs
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 To keep Food &amp; Beverage associates up to date with seasonally available products and new products on the market.
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 To conduct yearly performance appraisal and give associates regular feedback on their job performance.
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 To ensure that all associates report for duty punctually wearing the correct uniform and nametags at all times.
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 To ensure that all associates provide a courteous and professional service at all times.
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 To ensure that all associates have a complete understanding of and adhere to the Hotel's Associate Rules &amp; Regulations and adhere to the hotel's policy relating to Fire, Hygiene, Health and Safety.
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 To carry out any other reasonable duties and responsibilities as assigned.
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 To project at all times a positive and motivated attitude and exercise self-control
 
 
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 </ul>
 
 
 Marketing
 
 
 :
 
 
 <ul>
 <li>
 To participate with the preparation of a yearly marketing plan for each outlet, which is the basis of the Food &amp; Beverage Annual Marketing Plan.
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 To continuously seek ways to assist the Outlet management maximizing their revenues and profits.
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 To monitor and analyze the activities and trends of competitive restaurants, bars and other hotel's banqueting departments.
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 To ensure that all Outlet Management Teams and Catering Department are fully aware of market needs and trends and that their products meet these requirements.
 
 
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 </ul>
 
 
 Occasional Duties:
 
 
 
 
 <ul>
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 To carry out quarterly, bi-yearly, yearly inventory of operating equipment.
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 To carry out any other reasonable duties and responsibilities as assigned.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Previous experience as Executive Sous Chef, well versed with International and Arabic Cuisine.
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 An inspirational and engaging leader with exceptional communication and interpersonal skills.
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 A relentless and infectious passion for foods and restaurant trends.
 </li>
 <li>
 A sound pre-opening experience in large hotel operations would be advantageous.
 </li>
 </ul>
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Executive Sous Chef

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