receptionist

assistant manager - front office (saudi national only) Jobs in Riyadh

assistant manager - front office (saudi national only)

asstmgr-front office

customer service representative Jobs in Riyadh

customer service representative

housekeeping supervisor

hotel receptionist

Radisson Hotel Group

<div>Company Description 
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. 
 
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. 
Job Description<div> 
Can you be our guests&rsquo; superhero? Is guest service your ultimate passion? Then why not come and join us at Mansard Riyadh, Radisson collection to Make Every Moment Matter! where our guests can relax and enjoy the experience! 
 
Our first class SPA Team is the heart of the house, providing a warm welcome and happy smile and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests. 
 
As SPA Receptionist, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! 
 
Interested then why not say Yes I Can! as we are looking for passionate people just like you! 
 
Key Responsibilities of the SPA Receptionist: 
<ul><li>Supports the smooth running of the SPA department, where all aspects of the guest journey and experience are delivered to the highest level</li><li>Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution</li><li>Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner</li><li>Delivers on departmental plans and objectives, where hotel initiatives &amp; targets are achieved</li><li>Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained</li><li>Builds and maintains effective working relationships whilst promoting the company culture and values.</li><li>Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required</li></ul></div> 
Qualifications 
<ul><li>
Requirements of the SPA Receptionist: 
<ul><li>Experience in the SPA beneficial but not essential</li><li>Hands-on approach with a can-do work style</li><li>Commitment to delivering exceptional guest service with a passion for the hospitality industry</li><li>Ability to find creative solutions taking ownership for duties and tasks assigned</li><li>Personal integrity, with the ability to work in an environment that demands excellence</li><li>Experience of working with IT systems on various platforms</li><li>Strong communication skills</li></ul></li></ul> 

Additional Information 
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development&mdash;helping you reach your full potential.
Experience the Team Spirit - Join a workplace that&rsquo;s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference&mdash;in hospitality, your community and beyond.
Enjoy Global &amp; Local Perks - No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you&rsquo;re ready to bring your talent, energy, and passion, we&rsquo;d love to hear from you.
Apply now and let&rsquo;s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.</div>

SPA Receptionist (Saudi only - female)

IHG Hotels & Resorts

<div><div>SPA Receptionist - voco&reg; Riyadh
<div></div><div><div>Hotel Brand: voco
 
Location: Saudi Arabia, Riyadh
Hotel: Riyadh (RUHSD), King Fahad Road, Opposite of Ministry of Interior, 13003
Job number: 151313<div> 
 
 
</div></div><div><div>We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG&reg;, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality.

 We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.With over 370,000 colleagues in nearly 100 countries sharing our values, there&rsquo;s countless opportunities at your fingertips.

 We&rsquo;re growing; grow with us.

 Exceptional design meets contemporary comfort at voco&reg; Riyadh . We&rsquo;re on King Fahad Road at the heart of the city&rsquo;s booming business district. Only 30 minutes from King Khalid International Airport . Opposite the Ministry of Interior, and steps away from other government offices. 


Key Responsibilities
<ul>
<li>Greet and welcome all guests in a warm, professional, and friendly manner, ensuring a memorable spa experience.</li>
<li>Manage spa reservations, scheduling appointments, and updating booking systems accurately.</li>
<li>Provide detailed information about spa services, treatments, promotions, and facilities.</li>
<li>Handle guest inquiries, requests, and complaints promptly and professionally, ensuring complete guest satisfaction.</li>
<li>Process payments, maintain accurate billing records, and handle cash or card transactions efficiently.</li>
<li>Coordinate with spa therapists, housekeeping, and other departments to ensure smooth daily operations.</li>
<li>Maintain a clean, organized, and inviting reception area in line with brand standards.</li>
<li>Promote spa services and retail products to maximize sales and revenue.</li>
<li>Ensure guest privacy and confidentiality are respected at all times.</li>
<li>Adhere to voco&trade; brand service standards, health &amp; safety regulations, and grooming guidelines.</li></ul> 


Key Requirements
<ul>
<li>Previous experience as a Receptionist, preferably in a luxury hotel or spa environment.</li>
<li>Strong communication and interpersonal skills with a guest-centric approach.</li>
<li>Ability to multitask and work well under pressure in a fast-paced environment.</li>
<li>Professional appearance and grooming in line with hotel standards.</li>
<li>Flexibility to work shifts, weekends, and public holidays as required.</li>
<li>Knowledge of spa treatments and wellness products is preferred.</li></ul> 


In return for your hard work, you can look forward to a competitive salary and benefits package &ndash; including duty meals and discounted hotel accommodation worldwide. What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow. 


And because the voco Hotels &amp; Resorts brand belongs to the IHG&reg; family of brands, you'll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 5000 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to voco and IHG and we'll make sure you'll have room to be yourself. Find out more about joining us today by going to careers.ihg.com.</div></div></div></div></div>

SPA Receptionist - voco® Riyadh

Accor

<div>
 
 Company Description
 
 
 
 Mӧvenpick Hotel &amp; Residences Riyadh
 
 
 
 Job Description
 
 
 
 We are seeking a professional and friendly Receptionist to join our team in Mӧvenpick Hotel &amp; Residences Riyadh, Saudi Arabia. As the first point of contact for our organization, you will play a crucial role in creating a positive and welcoming environment for our guests, clients, and colleagues. The ideal candidate will be detail-oriented, guests-focused, and highly organized, with the ability to handle multiple tasks efficiently.
 
 
 <ul>
 <li>
 Greet and welcome visitors, guests, and clients in a professional and friendly manner
 </li>
 <li>
 Manage the front desk area, ensuring it remains tidy and presentable at all times
 </li>
 <li>
 Handle incoming phone calls, emails, and other communications, directing them to appropriate departments or individuals
 </li>
 <li>
 Schedule appointments and maintain calendars for executives and meeting rooms
 </li>
 <li>
 Assist with check-in and check-out procedures for guests
 </li>
 <li>
 Manage visitor logs and issue visitor badges as required
 </li>
 <li>
 Provide general administrative support, including data entry, filing, and document preparation
 </li>
 <li>
 Coordinate mail and package deliveries, ensuring proper distribution
 </li>
 <li>
 Assist with basic office management tasks, such as ordering supplies and maintaining inventory
 </li>
 <li>
 Support other departments with various administrative tasks as needed
 </li>
 <li>
 Ensure the security and confidentiality of guest and company information
 </li>
 <li>
 Stay informed about company events, staff movements, and other relevant information to provide accurate assistance to visitors and callers
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Education: High school diploma or Bachelor's required; diploma in hospitality or tourism preferred.
 
 
 Experience: 1&ndash;2 years in hotel front desk or guest services preferred.
 
 
 Technical: Familiar with hotel PMS (Opera, Oracle), MS Office; fast typing in English and Arabic.
 
 
 Languages: Fluent Arabic, proficient English;
 
 
 
 Soft Skills
 
 
 
 Excellent communication and interpersonal abilities.
 
 
 Professional appearance and hospitality demeanor.
 
 
 Strong problem-solving and multitasking under pressure.
 
 
 Attention to detail and organizational skills.
 
 
 Flexibility with shift schedules (including weekends and holidays).
</div>

Receptionist

Mandarin Oriental Hotel Group

<div>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Al Faisaliah Riyadh&ndash; Located in the heart of the city and setting new standards for luxury, Al Faisaliah Hotel is one of the most sought-after addresses in Saudi Arabia. Its timeless elegance, central location and panoramic views are complemented by Mandarin Oriental&rsquo;s signature service to ensure a truly unforgettable Arabian experience.

About the job

Based at the Mandarin Oriental Al Faisaliah Riyadh within the Health Club Department in Riyadh, the Health Club Receptionist is responsible for, but not limited to booking all Health Club treatments, explaining services to guests, any POS sales including retail and checking in and checking out all guests in a professional manner.

As Health Club Receptionist, you will be responsible for the following duties:
<ul>
<li>It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures.</li>
<li>MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.</li>
<li>Follow all Standards Operating Procedures (SOPs) as taught by Health Club Operation Supervisor/ Manager.</li>
<li>Keep work area clean, neat and hygienic at all times.</li>
<li>Always ensure a warm friendly welcome to all guests. Greets all guests upon their arrival, gives new guests tours of property and offers return guests&rsquo; &quot;re-orientations&quot;. Courtesy to guests and other members of staff at all times</li>
<li>To assist in the smooth flow of the guests&rsquo; journey throughout the day</li>
</ul>
As Health Club Receptionist, we expect from you:
<ul>
<li>Must have knowledge of current Health Club trends in the industry</li>
<li>Must be able to relate to all levels of management and colleagues</li>
<li>Must have excellent interpersonal and communication skills</li>
<li>Must have knowledge of holistic concepts that relate to the well-being of all guests in a spa environment</li>
</ul>
Our commitment to you
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
Benefits:
<ul><li>A competitive salary.</li>
<li>A Career development.</li>
<li>Health insurance.</li>
</ul>
We&rsquo;re Fans. Are you?</div>

Health Club Receptionist

VOCO

<div>We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG&reg;, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality.

We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.With over 370,000 colleagues in nearly 100 countries sharing our values, there&rsquo;s countless opportunities at your fingertips.

We&rsquo;re growing; grow with us.

Exceptional design meets contemporary comfort at voco&reg; Riyadh . We&rsquo;re on King Fahad Road at the heart of the city&rsquo;s booming business district. Only 30 minutes from King Khalid International Airport . Opposite the Ministry of Interior, and steps away from other government offices.

Key Responsibilities
<ul>
<li>Greet and welcome all guests in a warm, professional, and friendly manner, ensuring a memorable spa experience.</li>
<li>Manage spa reservations, scheduling appointments, and updating booking systems accurately.</li>
<li>Provide detailed information about spa services, treatments, promotions, and facilities.</li>
<li>Handle guest inquiries, requests, and complaints promptly and professionally, ensuring complete guest satisfaction.</li>
<li>Process payments, maintain accurate billing records, and handle cash or card transactions efficiently.</li>
<li>Coordinate with spa therapists, housekeeping, and other departments to ensure smooth daily operations.</li>
<li>Maintain a clean, organized, and inviting reception area in line with brand standards.</li>
<li>Promote spa services and retail products to maximize sales and revenue.</li>
<li>Ensure guest privacy and confidentiality are respected at all times.</li>
<li>Adhere to voco&trade; brand service standards, health &amp; safety regulations, and grooming guidelines.</li>
</ul>
Key Requirements
<ul>
<li>Previous experience as a Receptionist, preferably in a luxury hotel or spa environment.</li>
<li>Strong communication and interpersonal skills with a guest-centric approach.</li>
<li>Ability to multitask and work well under pressure in a fast-paced environment.</li>
<li>Professional appearance and grooming in line with hotel standards.</li>
<li>Flexibility to work shifts, weekends, and public holidays as required.</li>
<li>Knowledge of spa treatments and wellness products is preferred.</li>
</ul>
In return for your hard work, you can look forward to a competitive salary and benefits package &ndash; including duty meals and discounted hotel accommodation worldwide. What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow.

And because the voco Hotels &amp; Resorts brand belongs to the IHG&reg; family of brands, you'll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 5000 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to voco and IHG and we'll make sure you'll have room to be yourself. Find out more about joining us today by going to careers.ihg.com.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

<div><div><ul><li>Receive, register, check in and out guests according to Hotel Brand and legal requirements and enter guest details into the PMS
</li></ul><ul><li>Be familiar with all guest rooms to ensure rooms sales are maximised in accordance with selling strategies</li></ul>
</div>
<div><ul><li>Be aware of functions, facilities, promotions and events taking place in the hotel
</li></ul><ul><li>Process all cashiering transactions in accordance with Front Office Accounting Standards.</li></ul>
</div>
<div><ul><li>Responsible for float and ensure all accounting procedures are adhered to.
</li></ul><ul><li>Receive, process and confirm all reservations whether inbound or outbound
</li></ul><ul><li>Be fully conversant with hotel rooms, availability and rates and be able to sell accordingly
</li></ul><ul><li>Follow all Credit Policy and procedures
</li></ul><ul><li>Maintain all documentation as required
</li></ul><ul><li>Liaise and follow up any actions required for guests
</li></ul><ul><li>Control and monitor the allocation of rooms
</li></ul><ul><li>Courteously handle all incoming and outgoing telephone calls for guests and staff
</li></ul><ul><li>Be fully conversant with all hotel emergency procedures
</li></ul><ul><li>Ensure correct billing of all telephone charges to guests and monitor all administration extensions</li></ul>
</div>
<div><ul><li>Process wake up calls
</li></ul></div><div><ul><li>Maintain guests voice mail system and manual message system
</li></ul><ul><li>Maintain all additional equipment required for all voice communication
</li></ul><ul><li>Receive guest enquiries and appropriately handle and log
</li></ul><ul><li>Liaise with relevant departments on all elements including but not limited to out of order, and guest needs maintenance, refurbishment.</li></ul>
</div>
<div><ul><li>Maintain parcel log and follow procedures.</li></ul>
</div>
<div><ul><li>Maintain log for all incoming / outgoing keys.</li></ul>
</div>
<div><ul><li>Maintain privacy of guests with reference to room numbers, names, nationality, etc.</li></ul>
</div>
<div><ul><li>Weekly safebox inventory.</li></ul>
</div>
<div><ul><li>Update guest registration cards, update guest profile.</li></ul>
</div>
<div><ul><li>Report anything considered as health or safety hazard &amp; be aware of the IHG Health &amp; Safety Policy
</li></ul></div>As the world&rsquo;s first and most global luxury hotel brand, InterContinental Hotels &amp; Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental&reg;&#65039; brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you&rsquo;d like to embrace a world of opportunities, we&rsquo;d like to welcome you to the world&rsquo;s most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Reception

<div>Company Description 
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. 
 
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. 
Job Description 
Are you ready to elevate the guest experience from check-in to check-out and everything in-between? Say Yes I Can! and be a part of our dynamic world of Moment Makers.
We are currently seeking a Receptionist to join our vibrant team. At Radisson Hotel Group, we are in search of individuals who go beyond the resume &ndash; those with character, skills, talents, and a passion for creating memorable experiences.
As a Receptionist you bring an unmatched level of dedication, a focus on delivering exceptional service, and a genuine passion for creating positive guest experiences to our dynamic Front Office Team.
Our Receptionists love the hustle and bustle of life! It&rsquo;s not just about check-in and check-out. It&rsquo;s about everything in-between<ul><li>
You will be our guests&rsquo; superhero ensuring all aspects of the guest journey and experience are delivered to the highest level</li><li>
You will exude patience, empathy and have the personality to host the show</li><li>
As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department</li></ul> 

Qualifications<ul><li> 
This position is open to Saudi nationals only.</li><li>
Flexibility and a positive, Yes I Can! Attitude</li><li>
An eye for detail</li><li>
Is a creative problem-solver</li><li>
Passionate about creating extraordinary service</li><li>
Ability to work as part of a team to ensure guest satisfaction</li><li>
Strong verbal communication skills</li><li>
Likes having fun at work</li><li>
Experience in a similar position is beneficial but not essential</li></ul> 

Additional Information 
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development&mdash;helping you reach your full potential.
Experience the Team Spirit - Join a workplace that&rsquo;s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference&mdash;in hospitality, your community and beyond.
Enjoy Global &amp; Local Perks - No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you&rsquo;re ready to bring your talent, energy, and passion, we&rsquo;d love to hear from you.
Apply now and let&rsquo;s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.</div>

Explore 141+ Hotel receptionist in Riyadh this September. Find roles across top companies and apply now to boost your career.

141 hotel receptionist jobs IN Riyadh

SPA Receptionist (Saudi only - female)

SPA Receptionist - voco® Riyadh

Receptionist

Health Club Receptionist

SPA Receptionist - voco® Riyadh

Reception

Receptionist