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customer services manager Jobs in Istanbul

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hotel sales manager

Accor

<div><b>Company Description</b><p><br>
The Grand Tarabya Managed by Accor</p><p>
As soon as you step inside The Grand Tarabya Managed by Accor, which holds a very special place in Istanbul's history, you will feel the charm of a 100-years-old past, the highest architectural and aesthetic standards, and the splendor inspired by the sparkle of the Bosphorus. From the 4.500 square meter spa area to the panoramic Bosphorus view of 29 residences and 248 rooms, from the magnificent 1.280 square meter ballroom to the restaurants and bars offering an unforgettable gastronomic adventure, The Grand Tarabya Managed by Accor, combines care, elegance, and comfort in every detail. With its doors opening to the Bosphorus, The Grand Tarabya Managed by Accor, will forever hold its place in your memory.</p><b><br>
Job Description</b><p><br>
We are seeking an experienced and visionary Hotel Manager to lead our prestigious hotel in the heart of Istanbul, Turkey. As the Hotel Manager, you will be responsible for overseeing all aspects of our hotel operations, ensuring exceptional guest experiences, and driving business growth in this vibrant, culturally rich city.</p><ul><li>
Oversee and optimize the daily operations of all hotel departments, including Rooms, Food &amp; Beverage, Culinary, Housekeeping, and Guest Services</li><li>
Develop and implement strategic plans to achieve financial goals, increase RevPAR, and maintain high guest satisfaction scores</li><li>
Lead, mentor, and inspire a diverse team of department heads and staff to deliver outstanding service and maintain brand standards</li><li>
Analyze financial reports, P&amp;L statements, and key performance indicators to make data-driven decisions and improve profitability</li><li>
Collaborate with Sales and Marketing teams to develop and execute innovative strategies for attracting and retaining guests</li><li>
Ensure compliance with local regulations and industry standards while maintaining the highest levels of safety and security</li><li>
Build and maintain strong relationships with key stakeholders, including guests, corporate clients, and local partners</li><li>
Continuously seek opportunities for service improvements and implement best practices in hotel management</li><li>
Represent the hotel at industry events and in the local community to enhance its reputation and visibility</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Bachelor's degree in Hospitality Management or related field from a reputable hotel school; advanced degree preferred</li><li>
Minimum of 5 years of experience in luxury hotel management, with a strong background in Rooms and/or F&amp;B operations</li><li>
Proven track record of success in key cities or resort destinations globally</li><li>
Solid business acumen with a deep understanding of financial management in the hospitality industry</li><li>
Exceptional leadership skills with the ability to inspire and motivate diverse teams</li><li>
Strong analytical skills, including the ability to interpret P&amp;L statements and make strategic financial decisions</li><li>
Excellent attention to detail and a commitment to maintaining high standards of quality and service</li><li>
Outstanding communication and interpersonal skills, with the ability to build relationships at all levels</li><li>
Fluency in English; knowledge of Turkish or other languages is a plus</li><li>
Familiarity with local hospitality regulations and standards in Istanbul</li><li>
Demonstrated cultural sensitivity and adaptability to work effectively in a multicultural environment</li><li>
Innovative mindset with a passion for delivering exceptional guest experiences</li><li>
Proficiency in hotel management software and systems</li></ul></div>

Hotel Manager

<div><div>Company Description</div><p><br>
The Galata Istanbul Hotel - MGallery</p><p>
Boutique hotels with personality for a remarkable travel experience</p><p>
Are you one of the visitors willing to explore different silhouettes of Istanbul? Would you like to stay in an elegant and distinctive atmosphere while feeling the rhythm of Istanbul? Then, the Galata Istanbul Hotel - MGallery will highly respond to your expectations. Being located on the intersection of two busiest hubs, Karak&ouml;y and Beyo&#287;lu, the five-star hotel stands on the core of the European side. There are standard rooms including junior suites and executive suites opening to the terrace.</p><p>
The Galata Istanbul Hotel-MGallery is a boutique hotel representing luxury and originality. Its distinctive character is displayed in the spectacular views from the hotel focusing on two splendid figures of Istanbul: Galata Tower, Golden Horn. The five-star hotel offers peaceful accommodation for travelers who prefer to rest in an elegant atmosphere which is a combination of modern furniture, professional service and traditional glimpses of the historical zone around.</p><div><br>
Job Description</div><ul><li><p><br>
Develop, implement, manage, and oversee Sales and Marketing strategies and activities</p></li><li><p>
Prepare the Sales and Marketing budget</p></li><li><p>
Conduct and evaluate market research</p></li><li><p>
Develop new strategies to respond to changing competitive conditions in the market</p></li><li><p>
Monitor the sales and marketing activities of competitor companies</p></li><li><p>
Conduct data analysis and research to identify target customer segments</p></li></ul><div><br>
Qualifications</div><ul><li><p><br>
University graduate (preferably from Tourism and Hospitality Management programs)</p></li><li><p>
Minimum of 2&ndash;5 years of experience in similar positions at 5-star city or business hotels</p></li><li><p>
Experienced in Sales and Marketing techniques</p></li><li><p>
Proficient in English (a second foreign language is considered an asset)</p></li><li><p>
Strong analytical thinking and reporting skills</p></li><li><p>
Holds a valid driver&rsquo;s license and actively drives</p></li></ul></div>

Sales Executive

SoHolidays

<div>
 <strong>
  Contracting Manager &ndash; Istanbul Region (SoHolidays DMC)
 </strong>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Company Headquarters: Marbella, Spain
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About SoHolidays:
  </strong>
 </p>
 <p>
  Founded in 2021 in Marbella (Spain),
  <strong>
   SoHolidays
  </strong>
  is a fast-growing
  <strong>
   Destination Management Company (DMC)
  </strong>
  and part of the BBG.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We operate across multiple destinations including
  <strong>
   Turkiye, Spain, Egypt, Georgia
  </strong>
  , and soon
  <strong>
   Greece, and Portugal
  </strong>
  , providing a wide range of direct hotel contracts and dynamic travel solutions to global tour operators.
 </p>
 <p>
  Our vision is to connect the world&rsquo;s best hotels with the right distribution partners through strong local expertise and smart technology.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Position:
  </strong>
  Hotel Contracting Manager &ndash; Istanbul Hotels
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Istanbul (office-based or hybrid)
 </p>
 <p>
  <strong>
   Reports to:
  </strong>
  Regional Director, Turkiye
 </p>
 <p>
  <br/>
 </p>
 <strong>
  Key Responsibilities
 </strong>
 <ul>
  <li>
   Develop and maintain
   <strong>
    hotel contracts
   </strong>
   (4&ndash;5 star properties) in Istanbul and nearby regions.
  </li>
  <li>
   Negotiate
   <strong>
    rates, allotments, offers, and marketing contributions
   </strong>
   with hoteliers.
  </li>
  <li>
   Manage and analyze
   <strong>
    Channel Manager connections
   </strong>
   (experience with
   <strong>
    RateTiger, Dingus, HotelRunner, Siteminder, etc.
   </strong>
   is essential).
  </li>
  <li>
   Coordinate with
   <strong>
    Head Office (Spain)
   </strong>
   for rate loading, XML integrations, and system updates.
  </li>
  <li>
   Prepare detailed
   <strong>
    performance and pricing reports
   </strong>
   (weekly/monthly).
  </li>
  <li>
   Ensure data accuracy in
   <strong>
    Juniper
   </strong>
   and other distribution systems (Juniper knowledge is an advantage).
  </li>
  <li>
   Monitor market trends, competitor pricing, and optimize profitability.
  </li>
 </ul>
 <strong>
  Requirements
 </strong>
 <ul>
  <li>
   Minimum
   <strong>
    5 years of experience
   </strong>
   in hotel contracting or revenue management.
  </li>
  <li>
   Strong understanding of
   <strong>
    Channel Managers and Extranet systems
   </strong>
   .
  </li>
  <li>
   <strong>
    Fluent in English
   </strong>
   (Spanish is a plus).
  </li>
  <li>
   Analytical mindset and excellent negotiation skills.
  </li>
  <li>
   Ability to work independently and coordinate with multinational teams.
  </li>
 </ul>
 <strong>
  What We Offer
 </strong>
 <ul>
  <li>
   Opportunity to be part of a
   <strong>
    fast-growing global DMC
   </strong>
   with Spanish headquarters.
  </li>
  <li>
   Competitive salary package and performance-based bonuses.
  </li>
  <li>
   International career development opportunities across Europe and the Middle East.
  </li>
  <li>
   Friendly, dynamic, and innovation-driven working environment.
  </li>
 </ul>
 <p>
  <br/>
 </p>
</div>


Hotel Contracting Manager

Rixos Hotels

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 Rixos Hotels, with 25 years of experience in the tourism sector, continues to grow worldwide as a Turkish brand with new investments, driven by a management model based on dynamic, flexible, and proactive strategies. Currently, we operate 43 different hotels, theme parks, and special projects across 3 continents and 8 countries.
 <br/>
 <br/>
 In Turkey, we provide services to our guests in various concepts with a talented workforce of approximately 8,000 people in the Antalya, Mu&gbreve;la, and Istanbul regions.
 <br/>
 <br/>
 We are seeking a valuable team member for the position of &ldquo;
 <strong>
  Cluster Corporate &amp; Government Sales Executive
 </strong>
 &rdquo; to be considered at Rixos Tersane &Idot;stanbul.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Analysis local market trends and competitor activity to identify business leads
  </li>
  <li>
   Carry out daily effective physical sales activities, with a number of quote instructed by Manager
  </li>
  <li>
   Negotiate room rates/packages with corporate clients
  </li>
  <li>
   Generate event/group inquiries from accounts and collaborate with Group &amp; Banquet Sales department.
  </li>
  <li>
   Provide an average of 24 hours response to all companies/accounts &amp; ISO&rsquo;s requests
  </li>
  <li>
   Continuous update of mailing list and account / contact profiles of his/her account base.
  </li>
  <li>
   Prepare company contracts for the hotel in accordance with current business and pricing conditions
  </li>
  <li>
   Work within current business strategies and recognising potential opportunities
  </li>
  <li>
   Develop customer accounts and travel within the local area to drive business into the specific hotel /cluster and to increase market / customer share in all revenue streams
  </li>
  <li>
   Corporate with other departments in the hotel to create an exceptional guest experience and build strong, comprehensive sales programs
  </li>
  <li>
   Operate the hotel reservation system to book rooms,banquet venues etc..
  </li>
  <li>
   Conduct site ,inspections and entertainment in the hotel.
  </li>
  <li>
   Schedule and develop sales activities and obtain approval from the Corporate Sales Manager, maintaining and developing customers in the region or industry according to the plan.
  </li>
  <li>
   Attend Sales events, as required
  </li>
  <li>
   Answer customer queries in a prompt and professional manner
  </li>
  <li>
   Welcome key customers, team leaders and VIPs to the hotel when they arrive as required
  </li>
  <li>
   Understand and be familiar with all product information of competitors, including key customers and their output, hotel rooms, catering, conference related promotion information, and promptly feedback the information to the Commercial Director / Director of Sales/ ADOS/ Corporate Sales Manager.
  </li>
  <li>
   Produce accurate and timely reports that meet the needs of the hotel and the management company
  </li>
  <li>
   Update all Opera Sales and Catering account profiles and contact profiles after every call to maintain a proper profile of all corporate/government accounts
  </li>
  <li>
   Responsible for room night and revenue production from allocated accounts
  </li>
  <li>
   Follow up on all sales leads.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   University degree in a related discipline preferred
  </li>
  <li>
   Preferably luxury brand experience in a similar position
  </li>
  <li>
   Excellent communication and organization skills
  </li>
  <li>
   Strong interpersonal and problem solving abilities
  </li>
  <li>
   Ability to work within a team
  </li>
  <li>
   Excellent reading, writing and oral proficiency in English Language.
  </li>
 </ul>
</div>


Cluster Corporate & Government Sales Executive

Rixos

<div><b>Company Description</b><p><br>
Rixos Hotels, with 25 years of experience in the tourism sector, continues to grow worldwide as a Turkish brand with new investments, driven by a management model based on dynamic, flexible, and proactive strategies. Currently, we operate 43 different hotels, theme parks, and special projects across 3 continents and 8 countries.</p><p>
In Turkey, we provide services to our guests in various concepts with a talented workforce of approximately 8,000 people in the Antalya, Mu&#287;la, and Istanbul regions.</p><p>
We are seeking a valuable team member for the position of &ldquo;<b>Cluster Corporate &amp; Government Sales Executive</b>&rdquo; to be considered at Rixos Tersane &#304;stanbul.</p><p></p><b><br>
Job Description</b><br>
<ul><li>
Analysis local market trends and competitor activity to identify business leads</li><li>
Carry out daily effective physical sales activities, with a number of quote instructed by Manager</li><li>
Negotiate room rates/packages with corporate clients</li><li>
Generate event/group inquiries from accounts and collaborate with Group &amp; Banquet Sales department.</li><li>
Provide an average of 24 hours response to all companies/accounts &amp; ISO&rsquo;s requests</li><li>
Continuous update of mailing list and account / contact profiles of his/her account base.</li><li>
Prepare company contracts for the hotel in accordance with current business and pricing conditions</li><li>
Work within current business strategies and recognising potential opportunities</li><li>
Develop customer accounts and travel within the local area to drive business into the specific hotel /cluster and to increase market / customer share in all revenue streams</li><li>
Corporate with other departments in the hotel to create an exceptional guest experience and build strong, comprehensive sales programs</li><li>
Operate the hotel reservation system to book rooms,banquet venues etc..</li><li>
Conduct site ,inspections and entertainment in the hotel.</li><li>
Schedule and develop sales activities and obtain approval from the Corporate Sales Manager, maintaining and developing customers in the region or industry according to the plan.</li><li>
Attend Sales events, as required</li><li>
Answer customer queries in a prompt and professional manner</li><li>
Welcome key customers, team leaders and VIPs to the hotel when they arrive as required</li><li>
Understand and be familiar with all product information of competitors, including key customers and their output, hotel rooms, catering, conference related promotion information, and promptly feedback the information to the Commercial Director / Director of Sales/ ADOS/ Corporate Sales Manager.</li><li>
Produce accurate and timely reports that meet the needs of the hotel and the management company</li><li>
Update all Opera Sales and Catering account profiles and contact profiles after every call to maintain a proper profile of all corporate/government accounts</li><li>
Responsible for room night and revenue production from allocated accounts</li><li>
Follow up on all sales leads.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
University degree in a related discipline preferred</li><li>
Preferably luxury brand experience in a similar position</li><li>
Excellent communication and organization skills</li><li>
Strong interpersonal and problem solving abilities</li><li>
Ability to work within a team</li><li>
Excellent reading, writing and oral proficiency in English Language.</li></ul></div>

DoubleTree by Hilton

<div><h2 class="jobSectionHeader"><b>Job Description</b></h2><div>
DoubleTree by Hilton Istanbul Gayrettepe is a 5-star hotel located on B&uuml;y&uuml;kdere Street in the Gayrettepe neighborhood of &#350;i&#351;li, Istanbul. With its modern design, comfortable rooms, and extensive amenities, it offers guests an unforgettable experience.<br>
<br>
We are looking for the <b>Commercial Manager</b> for this unique property<br>
<br>
<b>What will I be doing?</b><br>
The Commercial Manager is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance of the hotel.<br>
This role will drive the planning and execution of the commercial strategy and activity through supporting the Revenue management team, Sales, Group, Conference and Events and Marketing teams, through working effectively with area support teams. The Commercial Manager is a role model for the commercial community and develops teams and individuals in these functions whilst being a member of Hotel Executive Committee, and a key business partner to the Hotel General Manager.<br>
The Commercial Manager&rsquo;s role is key to seize new opportunities through strong customer relations and works as an Ambassador for the company with our Owners and Key Stakeholders.The role ensures that commercial management strategies are set for all revenue streams and that all systems are used to their full potential to yield the highest possible amount of revenue from all available space, whether in Rooms, Meeting Space, outlets or other revenue departments.
<br>
The Commercial Manager will perform the following tasks to the highest standards:
<br>
<ul><li>Evaluate accurately hotel market mix and revenue forecasts</li>
<li>Review and analyse, in a proactive manner, rate &amp; inventory management and strategy effectiveness</li>
<li>Lead effective efforts to coordinate strategies for group sales and to optimise conversion</li>
<li>Provide guidance for local marketing initiatives Communicate Revenue Management Standards and best practices</li>
<li>Develops short, medium and long-term strategies for hotels through the &ldquo;Commercial Focus&rdquo; matrix and provide consultative support to other commercial support functions</li>
<li>Make recommendations to take full advantage of revenue opportunities</li>
<li>Train and guide reporting Head of Departments and team members to understand key selling strategies and revenue management, including new tools, Key Performance Indicator (KPIs) tracking Coach and develop the hotel-based Commercial Team, through objectives setting, personal development and succession plans</li>
<li>Prepare, analyse and write reports to outline business progress and opportunities</li>
<li>Assist with the account diagnostics process and validate conclusions for negotiated business and on-line sales strategies</li>
Evaluate market demand by utilising available reports <li>- both internal and external, including market share, market conditions, competitive pricing</li>
<li>Generate periodic updates on transient booking patterns</li>
<li>Recruiting, manage, train and develop the Commercial team</li>
<li>Directly accountable for driving the Top line Budget and Forecast by implementing a commercial strategy and business plan through to execution using the Hilton Commercial Focus process and all available business tools and intelligence available.</li>
<li>Deliver as a minimum the budgeted revenues across all revenue streams,</li>
<li>To include but not limited; All Rooms, GC&amp;E, F&amp;B, Leisure and Spa with a control on cost of sale, route to market, channel shift and marketing / Ecommerce opportunities.</li>
<li>Work with the GM, Finance and Operations Director to ensure profits are maximized in line with TGOP and EBITDA targets set.</li>
<li>Ensure Business Review Guidelines (current to + 5 years) all Pricing &amp; Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share.</li>
<li>Support various On Property, RDOS&rsquo;s, and Area Marketing teams in coordinating hotel level marketing, sales and public relations activities.</li>
<li>Liaise with regional support and brand teams to provide maximum benefit to hotel performance.</li>
<li>Support the Cluster Revenue Managers/On Property Revenue Manager and RMCC to establish an optimal mix, review and validate forecasts, develop strategies for different demand periods, and review and approve retail and group pricing strategies.</li>
<li>Develop and maintain strong relationships with all stakeholders, owners, hotel teams, Hilton matrix support teams to ensure commercial benefits of the hotel.</li>
<li>Liaise with VP of Operations, presents commercial strategies to Regional Team and key stakeholders.</li>
<li>Consistently conforms to Hilton brand standards and corporate identity and utilizes all communication tools (under the guidance of regional marketing and BPS).</li>
<li>Keeps in touch with Market trends and review/amend strategies accordingly in line with the evolving market conditions.</li>
<li>Participate in the leadership activity of the Hotel and Region.</li>
</ul>
<br>
<b>What&rsquo;s in it for me?</b><br>
<ul><li>Career and development opportunities in Hilton Hotels Worldwide.</li>
<li>Competitive Salary &amp; Wages.</li>
<li>Private Health Insurance.</li>
<li>&ldquo;Go Hilton&rdquo; - discounted room rates in Hilton Hotels Worldwide for yourself and your family members &amp; friends.</li>
<li>Complimentary Dry Cleaning for Business Attire.</li>
<li>50% discount on personal food &amp; beverage consumption in the sister hotels.</li>
<li>14 days paid paternity leave.</li>
<li>Opportunity to make a positive impact on environment and community with Travel with Purpose program.</li>
</ul></div><h2 class="jobSectionHeader"><b>Required Skills</b></h2><div>
<b>What are we looking for?</b><br>
A Commercial Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<br>
<ul><li>Minimum of 3+ year&rsquo;s experience in a similar role.</li>
<li>Fluent in Turkish &amp; English</li>
<li>At least 3 years of experience managing a sales or commercial team</li>
</ul>
<br>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Experience in multiple disciplines with knowledge of Marketing, E-commerce, and Sales</li>
</ul>
<br>
<b>What will it be like to work for Hilton?</b>
<br>
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div></div>
<br><div></div><div><h2 class="jobSectionHeader"><b>Summary Info</b></h2><ul>
<div><p><b>Position</b></p>
<div>:</div>
<div>Commercial Manager
</div></div><div><p><b>Sector</b></p>
<div>:</div>
<div>Turizm - Otelcilik
</div></div><div><p><b>Department</b></p>
<div>:</div>
<div>Sat&#305;&#351; , Turizm - Otelcilik
</div></div><div><p><b>Working Type</b></p>
<div>:</div>
<div>Tam zamanl&#305;
</div></div><div><p><b>Working Preference</b></p>
<div>:</div>
<div>&#304;&#351; Yerinde
</div></div><div><p><b>Career Level</b></p>
<div>:</div>
<div>Orta D&uuml;zey Y&ouml;netici
</div></div><div><p><b>Location</b></p>
<div>:</div>
<div>&#304;stanbul Avrupa Yakas&#305;
</div></div><div><p><b>Experience</b></p>
<div>:</div>
<div>3-6 y&#305;l
</div></div><div><p><b>Publish Date</b></p>
<div>:</div>
<div>7.10.2025
</div></div><div><p><b>Refresh Date</b></p>
<div>:</div>
<div>7.10.2025
</div></div><div><p><b>Last Application Date</b></p>
<div>:</div>
<div>23.10.2025</div></div></ul></div>

Commercial Manager

Soho House & Co

<div>
 We are looking for "Reservation &amp; Revenue Manager" with the qualifications below;
 <br/>
 <br/>
 <strong>
  Personal Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Instructional and motivational skills
  </li>
  <li>
   Excellent verbal and written communication skills
  </li>
  <li>
   Accurate and structured way of working
  </li>
  <li>
   Flexibility and good comprehension skills
  </li>
  <li>
   The attention to details and quality
  </li>
  <li>
   Organizational skills
  </li>
  <li>
   Friendly nature
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Professional education in the hospitality industry
  </li>
  <li>
   Minimum 5 years of working experience in a similar role
  </li>
  <li>
   Good command of Microsoft Office
  </li>
  <li>
   Advanced proficiency in both written and spoken English
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Maximize room revenues through a thorough understanding of all booking channels, managing inventory and rate accordingly
  </li>
  <li>
   Liaise with Reservations, Front Office and Sales to ensure the highest level of guest service is maintained while maximizing profit
  </li>
  <li>
   Play an active role in the strategic plan, marketing plan and budgeting processes
  </li>
  <li>
   Ensures accurate and timely preparation of analytical reports
  </li>
  <li>
   Deliver to our guests a total passion and commitment to excellence
  </li>
  <li>
   Take full responsibility with general enquiries, reservations, correspondence and updating guests history
  </li>
  <li>
   Take responsibility for ensuring room-type overbookings are sorted in good time
  </li>
  <li>
   Responsible for training all Reception staff on Reservation
  </li>
  <li>
   Maintain comprehensive knowledge of all reservation systems to optimize average room rate and occupancy
  </li>
  <li>
   Demonstrate full understanding and efficient operation of telephone and paging systems.
  </li>
 </ul>
</div>


Reservation & Revenue Manager - Soho House Istanbul

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Hotel Manager

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Cluster Corporate & Government Sales Executive

Cluster Corporate & Government Sales Executive

Commercial Manager

Reservation & Revenue Manager - Soho House Istanbul