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hotel manager

housekeeping supervisor

Downtown Rotana

<div>
 
 Job Description
 
 
 
 We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
 
 As a Housekeeping Supervisor you are responsible to supervise the team of Housekeeping Attendants towards achieving the operational objectives while ensuring that the standards of cleanliness and maintenance of the hotel meet the requirements specified and your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Prepare Housekeeping Attendants job assignments
 </li>
 <li>
 Issue keys and supplies to Housekeeping Attendants
 </li>
 <li>
 Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action
 </li>
 <li>
 Attend daily meetings and receive special instructions
 </li>
 <li>
 Receive check-outs before reporting them as vacant
 </li>
 <li>
 Receive special requests from guests and carry them out
 </li>
 <li>
 Inspect areas cleaned using checklist to see that cleaning is adequate, supplies in room are as per standard and immediate repairs are reported
 </li>
 <li>
 Fill out report and hand over found articles to the lost and found department
 </li>
 <li>
 Supervise cleaning of guest rooms, corridors and stairwells
 </li>
 <li>
 Train and assist Housekeeping Attendants and advise Superior about performance
 </li>
 <li>
 Assist with inventory and ensure that all housekeeping machines and equipment are properly handled and maintained
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a diploma or vocational training hospitality with previous minor supervisory experiences within the Housekeeping Department of a hotel. Good command of written and spoken English communication skills, along with strong interpersonal and problem solving abilities are essentials. Computer literacy and previous experiences with Opera are an advantage.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies-
 
 
 Understanding Hotel Operations
 
 
 Effective Communication
 
 
 Planning for Business
 
 
 Supervising People
 
 
 Understanding Differences
 
 
 Supervising Operations
 
 
 Teamwork
 
 
 Adaptability
 
 
 Customer Focus
 
 
 Drive for Results
</div>

Housekeeping Supervisor

Wyndham Hotels & Resorts

<div><h1 class="jobSectionHeader">SUMMARY</h1>

The Housekeeping Supervisor, reporting directly to the POSITION, ensures that guest rooms, public areas, and hotel facilities are clean and orderly. The incumbent will be assisting the Executive Housekeeper/Assistant Housekeeping Manager in assigning duties, inspecting and ensuring that the hotel&rsquo;s facilities are maintained with exceptional standard of cleanliness and sanitary conditions as per hotel's and brands quality standards

KEY RESPONSIBILITIES

<ul><li>Supervise daily housekeeping operations and assign tasks to housekeeping staff, including room attendants and cleaners.</li>
<li>Train and mentor new housekeeping employees on cleaning techniques, SOPs, safety procedures, and guest service.</li>
<li>Monitor staff performance, provide feedback, and address any issues to improve service quality.</li>
<li>Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure they meet cleanliness and maintenance standards.</li>
<li>Check rooms after cleaning to verify that they meet the hotel's standards for guest satisfaction, including linens, toiletries, and overall cleanliness.</li>
<li>Address any areas that do not meet standards and ensure corrective actions are taken promptly.</li>
<li>Monitor and maintain housekeeping supplies, including linens, cleaning products, and guest amenities, ensuring adequate stock at all times.</li>
<li>Order necessary supplies in coordination with the housekeeping manager, staying within budget limits.</li>
<li>Ensure proper storage and usage of cleaning chemicals, adhering to health and safety guidelines.</li>
<li>Respond to guest requests and inquiries related to housekeeping services, ensuring quick resolution and maintaining high levels of guest satisfaction.</li>
<li>Address guest complaints about room cleanliness or housekeeping services, resolving issues professionally and efficiently.</li>
<li>Ensure all housekeeping staff adhere to hotel policies and safety protocols, including the proper handling of chemicals and equipment.</li>
<li>Stay informed of health and safety regulations and ensure compliance within the housekeeping department.</li>
<li>Report maintenance issues in guest rooms or public areas to the maintenance team for prompt action.</li>
<li>Create daily cleaning schedules and room assignments for housekeeping staff.</li>
<li>Maintain accurate records of completed tasks, inventory levels, and any guest issues.</li>
<li>Assist in preparing performance reports and conducting employee evaluations</li>
<li>Assists the inventories stock every month to ensure adequate supplies.</li>
<li>Attends daily meetings and receives special instructions from the Executive Housekeeper/Assistant Executive Housekeeper.</li>
</ul>
It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.
<div><h2 class="jobSectionHeader">Experience Needed</h2><h1 class="jobSectionHeader">
KEY COMPETENCIES</h1>

Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:

<ul><li>Team management skills.</li>
<li>Excellent communication and interpersonal abilities</li>
<li>Attention to detail</li>
<li>Problem-solving skills</li>
<li>Ability to multitask and manage time efficiently</li>
<li>Communication</li>
<li>Teamwork</li>
<li>Ability to work in a multi-tasking, fast paced environment</li>
<li>Reliability</li>
<li>&ldquo;Can do&rdquo; attitude</li>
</ul>
<h1 class="jobSectionHeader">BACKGROUND</h1>
<ul><li>1 year experience working in Housekeeping or Front Office.</li>
</ul><ul><li>Language requirement:&hellip;&hellip;..(Basic / conversational / professional / native)</li>
<li>Eligibility to work in &hellip;&hellip;&hellip;&hellip;&hellip;(Country) (Unless visa sponsorship is offered)</li>
<li>Diploma or vocational training in hospitality is preferable.</li>
</ul></div><div><h2 class="jobSectionHeader">Required Skills</h2><h3 class="jobSectionHeader">
Soft skills</h3>
Time Management<h3 class="jobSectionHeader">
People and Culture</h3>
Training<h3 class="jobSectionHeader">
Customer service</h3>
Customer Experience<h2 class="jobSectionHeader">
Optional Skills</h2><h3 class="jobSectionHeader">
Tools</h3>
Microsoft Office</div>
<div><h2 class="jobSectionHeader">Values</h2>
Integrity, Honesty, Trust, Accountability, Customer focus, Fun, Diversity, Innovation, Teamwork, Adaptability, Efficiency, Fairness, Performance, Respect, Friendly, Reliable, Enjoy, Care, Respect for customers, Respect for employees</div>
<div><h2 class="jobSectionHeader">Benefits</h2>
Staff accommodation, Learning &amp; development programmes, Career development, Employee rate in all Wyndham hotels globally</div></div>

Marriott International

<div>Additional Information 
Job Number26006998 
Job CategoryHousekeeping &amp; Laundry 
LocationSheraton Bahrain Hotel, 6 Palace Avenue, Manama, Bahrain, Bahrain 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. 
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Hilton

<div>Laundry Supervisor
A Laundry Supervisor is responsible for managing overall daily operations of the Laundry Room to deliver an excellent Guest and Member experience while ensuring quality controls and guest inquiries.
What will I be doing? 
As a Laundry Supervisor, you are responsible for managing overall daily operations of the Laundry Room to deliver an excellent Guest and Member experience. A Laundry Supervisor will also be required to ensure quality controls are in place and manage customer service inquiries. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Manage overall daily operations of the Laundry Department</li><li>
Ensure quality controls are in place for all laundry processes, rejecting any exceptions</li><li>
Maintain cleanliness of the laundry area</li><li>
Train, develop, and appraise the laundry team</li><li>
Ensure linen and housekeeping supplies are ordered and controlled in line with Business and Events</li><li>
Carry out stock takes</li><li>
Ensure par stocks are maintained</li><li>
Take receipt of stock and ensure safe storage</li><li>
Manage customer service issues quickly and effectively</li><li>
Oversee the issuing of linen via a requisition system</li><li>
Ensure team members adhere to all Health and Safety Regulations</li><li>
Carry out any other reasonable task set by the hotel's management</li></ul>
What are we looking for? 
 
A Laundry Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Good organisational and planning skills</li><li>
Good communication skills</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Previous hotel or leisure sector experience</li><li>
Previous experience at Supervisory level</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Laundry Supervisor

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.
 
 
 
 Job Description
 
 
 
 The
 
 Laundry Supervisor
 
 will oversee the daily operations of laundry department. He/She will ensure that all linens, uniforms, and guest laundry are cleaned, maintained, and delivered efficiently while upholding the highest standards of hygiene and quality.
 
 
 <ul>
 <li>
 To ensure all the equipment utilized in the laundry is well set-up and maintained and the related instructions and cycles are well adapted and followed-up.
 </li>
 <li>
 To ensure a correct and economical use of all the chemicals and that the formulas are respected.
 </li>
 <li>
 To ensure a proper storage of the chemicals, respecting the environmental procedures.
 </li>
 <li>
 To maintain the linen and laundry par stocks.
 </li>
 <li>
 To ensure laundry staff has a full knowledge of all the textiles and their proper care.
 </li>
 <li>
 To constantly check the linen, uniform for cleanliness and defects and to recommend replacement if necessary.
 </li>
 <li>
 To maintain constant linen flow to the floors and the outlets.
 </li>
 <li>
 To ensure proper distribution of all articles and efficient handling of guests, managers and employees uniforms.
 </li>
 <li>
 To maintain a record of consumption of all the chemicals per wash and to prepare monthly productivity reports.
 </li>
 <li>
 To ensure work areas and stores are always in a good state of maintenance and that fire hazards and safety hazards are removed.
 </li>
 <li>
 To ensure uncompromising levels of cleanliness and maintenance through each employee&rsquo;s responsibility.
 </li>
 <li>
 To continuously study and evaluate the operations and procedures to increase revenue and productivity.
 </li>
 <li>
 To ensure proper handling of lost and found items.
 </li>
 <li>
 To participate in monthly inventories.
 </li>
 <li>
 To follow up daily check lists.
 </li>
 <li>
 To work closely and enthusiastically with other departments to ensure teamwork and the smooth efficient operation of the hotel.
 </li>
 <li>
 To manage any guest complaint in a professional manner, by owning it, resolving it to the guest satisfaction and recording it.
 </li>
 <li>
 To ensure that all team members are updated with the latest administrative, organizational, operational or other changes and news.
 </li>
 <li>
 To conduct / attend a daily line up briefing with the Laundry team to recapitulate tasks and activity.
 </li>
 <li>
 To ensure trainings and regular &ldquo;refresher&rdquo; courses are conducted and attended as scheduled.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Preferred: Certifications in laundry operations, housekeeping management, or workplace safety.
 </li>
 <li>
 Prior experience in a supervisory role within hotel or commercial laundry settings
 </li>
 <li>
 Knowledge of laundry processes, including sorting, washing, drying, and quality control.
 </li>
 <li>
 Familiarity with commercial laundry machines and maintenance procedures.
 </li>
 <li>
 Understanding of cleaning chemicals and proper handling for safety compliance.
 </li>
 <li>
 Ability to supervise, train, and motivate laundry staff for efficient workflow
 </li>
 <li>
 Strong problem-solving and communication skills to manage operations smoothly
 </li>
 <li>
 Ensuring linens, uniforms, and guest laundry meet cleanliness and presentation standards
 </li>
 <li>
 Enforcing health and safety regulations to maintain a safe and organized work environment.
 
 
 </li>
 </ul>
 Additional Information
 
 
 Opportunity to join the first Raffles in Bahrain
 
 
 <ul>
 <li>
 Employee benefit card offering discounted rates in Accor worldwide
 </li>
 <li>
 Learning programs through our Academies
 </li>
 <li>
 Opportunity to develop your talent and grow within your property and across the world!
 </li>
 <li>
 Ability to make a difference through our Corporate Social Responsibility activities.
 </li>
 </ul>
</div>

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26009085
 
 
 
 Job Category
 
 Housekeeping &amp; Laundry
 
 
 
 Location
 
 Marriott Executive Apartments Manama Bahrain, Building 864, Road 2414, Block 324, Al Fateh, Manama, Bahrain, Bahrain, 76151VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Our jobs aren&rsquo;t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Housekeeping Shift Leader

The Shaw Group

<div>
 
 
 Who We Are &amp; Why This Role Matters
 
 
 
 At The Shaw Group, we&rsquo;re driving growth in industrial fabrication and specialty services with a nimble, people-first approach. As a Storekeeping Supervisor, you are responsible for overseeing all storekeeping activities, including receiving, storing, issuing, and controlling materials. The role ensures accurate inventory records, timely material availability, and compliance with safety and housekeeping standards, while supervising storekeeping staff and maintaining efficient store operations.
 
 
 
 
 
 
 REPORTING TO:
 
 
 
 Material Manager
 
 
 
 
 
 
 MINIMUM QUALIFICATIONS:
 
 
 <ul>
 <li>
 High school diploma or equivalent; additional education or certification is an advantage.
 </li>
 <li>
 Proficient in inventory management and record-keeping using MS Ex
 </li>
 </ul>
 
 
 
 
 
 MINIMUM EXPERIENCE:
 
 
 <ul>
 <li>
 Minimum of
 
 5 years of experience in material storekeeping with supervisory responsibilities
 
 .
 </li>
 <li>
 Strong knowledge of inventory control procedures and safety regulations.
 </li>
 <li>
 Good leadership, organizational, and communication skills.
 </li>
 </ul>
 
 
 SPECIFIC RESPONSIBILITIES:
 
 
 
 
 
 <ul>
 <li>
 Supervise the receipt of materials and ensure accuracy in quantity and quality.
 </li>
 <li>
 Maintain and review inventory records and stock movement documentation.
 </li>
 <li>
 Oversee the issuance of materials against approved picking or requisition documents.
 </li>
 <li>
 Conduct and supervise regular stock counts and inventory audits.
 </li>
 <li>
 Identify, investigate, and resolve discrepancies between physical stock and system records.
 </li>
 <li>
 Ensure the store area is clean, well-organized, and compliant with safety standards.
 </li>
 <li>
 Lead, train, and monitor storekeeping staff to ensure efficient operations and adherence to procedures.
 </li>
 <li>
 Coordinate with purchasing, production, and management teams to ensure smooth material flow.
 </li>
 </ul>
 
 
 
 
 
 Location &amp; Travel
 
 
 
 Bahrain
 
 
 
 
 
 
 About The Shaw Group
 
 
 
 The Shaw Group is a leading provider of industrial fabrication and specialty services, delivering innovative solutions across energy and infrastructure sectors. With a commitment to safety, quality, and customer success, we empower our teams to drive excellence and shape the future of our industry.
 
 
 
 
 
 
 EEO &amp; Inclusion
 
 
 
 We are an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. If you need accommodation during the interview process, please let us know.
 
</div>

Storekeeper

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