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hr consulting

Microsoft

<div>
 
 Overview
 
 
 
 Empower every person and organization on the planet to achieve more. That&rsquo;s what inspires us, drives our work, and pushes us to challenge the status quo every day. At Microsoft, we also work to empower our employees so they can achieve more. We believe we should each find deep meaning in our m work and we ensure employees have the freedom and the reach to help make a difference in the world.
 
 
 We are looking for an insatiably curious HR professional to partner with our people manager community. This role will coach managers in key people processes. Additionally, the role will have program leadership responsibilities in specific areas of the employee life cycle &ndash; influencing processes to ensure they align to culture and strategic business priorities. For that reason , this role would best suit a data centric HR professional who has had prior experience leading programs and collaborating with Multiple stakeholder.
 
 
 As part of this team, you will not only collaborate closely with the Microsoft India manager community but will also have the unique opportunity to engage with colleagues across Asia on a diverse range of projects. These projects are designed to enhance and evolve our current HR processes, ultimately ensuring their successful implementation. This collaborative environment provides an exciting platform for you to contribute your expertise, foster cross-cultural relationships.
 
 
 
 Location
 
 
 
 <ul>
 <li>
 Hyderabad / Bangalore/ Delhi NCR / Mumbai
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 
 Responsibilities
 
 
 
 Employee Relations
 
 
 <ul>
 <li>
 Leads the diagnostics and resolution of issues with increasing complexity and risk related to policy or culture concerns/violations and incident or threat response independently or by collaborating with managers/peers in Human Resources and Legal professions as appropriate; recommends solutions to address issues based on established principles and culture, while prioritizing employee experiences to maintain a safe and professional work environment.
 </li>
 <li>
 Assists/Partners with Employee Relations Investigations Team (ERIT) or Office of Legal Compliance (OLC) in investigations of serious cases and implements appropriate remediation in conjunction with a business, region, or geography. May lead the investigations for a business, region, or geography where resources are limited. Ensures appropriate documentation of issues is in place.
 </li>
 <li>
 Identifies, raises, or escalates issues for trends in employee relations; works with their team to implement solutions to reduce employee relations issues for a business, region, or geography by collaborating with Human Resources and business partners (i.e., managers and employees).&emsp;
 
 
 </li>
 </ul>
 
 
 HR Solutions Consulting
 
 
 <ul>
 <li>
 Provides expert consulting services to managers and employees in one or more focus areas related to HR programs, processes, and initiatives; engages and collaborates with HR partners to influence the decision-making related to managed programs, processes, and initiatives; analyzes the situations for a business, region, or geography and offers perspectives as a subject matter expert.
 </li>
 <li>
 Conducts, informs, and/or participates in cross-functional data analysis related to processes managed, with data supported by Human Resources Business Intelligence (HRBI)/Human Resources (HR) Report; partners with Human Resources Business Partners (HRBP) on organizational health diagnostics to identify and present trends/insights in a structured way; escalates risks and concerns related to organizational health. Interprets reports based on the business/local context; makes ad-hoc, data-driven recommendations by doing research and communicating with business leaders.&emsp;
 
 
 </li>
 </ul>
 
 
 Capability Building
 
 
 <ul>
 <li>
 Conducts one-on-one consulting/coaching with managers on performance management and development-related processes based on established training agenda and communication plans; conducts or designs training sessions/events for employees and managers.
 </li>
 <li>
 In partnership with peer Human Resource (HR) disciplines and professions (e.g., Talent Management, Learning and Development), manages/implements scalable capability building projects, programs, and/or other initiatives (e.g., manager excellence community, manager capability, onboarding, team-building, rewards communication) by leveraging existing resources/solutions to mitigate duplicated efforts for a business, region, or geography.
 </li>
 <li>
 Uses data to participate in identifying and anticipating training needs within a business, region, or geography; recommends customized solutions (e.g., training, communication) to address capability gaps, and coordinates and/or delivers training.
 
 
 </li>
 </ul>
 
 
 HR Project and Programs
 
 
 <ul>
 <li>
 Drives the execution, implementation, and/or operation of scalable Human Resources programs (e.g., Rhythm of Business (ROB)/performance and development cycle, management excellence communities, employee movement, ad-hoc projects); acts as a liaison to collaborate with Center of Excellence (CoE) and a business, region, or geography.
 </li>
 <li>
 Leads the design and implementation of local HR projects or programs (e.g., critical positions retention, mid-year performance checkpoint) based on the unique needs of a business, region, or geography.
 </li>
 <li>
 Leverages, aligns, and integrates communication strategies and messages from the Center of Excellence (CoE) and customizes the messages (e.g., resource documents, training documents, presentations, web-based information) for a business, region, or geography.
 
 
 </li>
 </ul>
 
 
 Operational Compliance
 
 
 <ul>
 <li>
 Understands and applies Microsoft values and current HR policies regarding managed projects and programs (e.g., leave and retirement, immigration, performance improvement program); advises employees and managers on compliance to policies and procedures.
 </li>
 <li>
 Facilitates the localization/update of policies and procedures related to managed projects and programs by analyzing trends and making recommendations to Human Resource (HR) partners (e.g., HRBP); may manage and initiate the updates to policies (e.g., benefits-related) in collaboration with peer HR disciplines (e.g., HR Shared Services Support).
 
 
 </li>
 </ul>
 
 
 Queue Management
 
 
 <ul>
 <li>
 In partnership with peer disciplines (e.g., Human Resources Shared Services Support/Operations Management), manages queries coming through the Customer Relationship Management (CRM)/queue management system; ensures appropriate documentation by adhering to Microsoft and HR policies; shares feedback/suggestions with shared services regarding the use and continued improvement of the tools.
 
 
 </li>
 </ul>
 
 
 Other
 
 
 <ul>
 <li>
 Embody our culture and values
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications
 
 
 
 
 Required/Minimum Qualifications
 
 
 
 <ul>
 <li>
 7+ years experience with Human Resources or Business programs/processes
 </li>
 <li>
 OR Bachelor&rsquo;s Degree AND 5+ years experience with Human Resources/ Human resource consulting or Business programs/processes.
 
 
 </li>
 </ul>
 
 
 
 Additional Or Preferred Qualifications
 
 
 
 <ul>
 <li>
 Senior Professional in Human Resources (SPHR)/Society for Human Resources Management-Certified Professional (SHRM-CP).
 </li>
 <li>
 1+ year of employee relations experience
 
 
 </li>
 </ul>
 Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
</div>

HR Consulting

Infosys Consulting

<div>
 
 The WX practice is a relatively new and vibrant unit within Infosys Consulting established with the intent of invigorating Infosys Consulting&rsquo;s service offerings and improving the footprint across new markets. This unit was designed to provide consulting &amp; advisory services at the top of the value chain in North America, (NAM), Europe and the Emerging Markets (Asia, Middle East, ANZ, Africa).
 
 
 
 
 
 Our Workforce Transformation practice in Europe, with over 150 specialists, supports large global firms and most recognizable local brands in solving their most significant challenges around Human Capital Management (HCM) Transformation, Organizational Change and Agile ways of working. Within the HCM transformation team, we offer various services enabling HR transformations through employee experience design, digital HR advisory, HR service delivery improvement and overall HR program and change management
 
 
 
 
 
 
 Job Responsibilities
 
 
 
 
 
 
 We are seeking Consultants, Senior Consultants and Principals with experience in HCM transformation to join our growing European practice. The HR Process Consultant with SAP SuccessFactors is responsible for implementing, optimizing, and maintaining HR processes using the SAP SuccessFactors Human Experience Management (HXM) Suite. This role involves analyzing business requirements, configuring SAP SuccessFactors modules, and ensuring the software meets user needs for HR processes and talent management. The responsibilities include:
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Implementation and Configuration: Lead the implementation and configuration of SAP SuccessFactors modules, including Employee Central, Performance &amp; Goals, Learning Management, and Compensation.
 </li>
 <li>
 Business Analysis: Analyze client&rsquo;s HR processes and system requirements, mapping them to SAP SuccessFactors functionalities.
 </li>
 <li>
 Solution Design: Design and propose solutions that align with business needs and best practices.
 </li>
 <li>
 Training and Support: Conduct user training sessions and provide ongoing support and guidance to ensure effective use of the system.
 </li>
 <li>
 Project Management: Manage project timelines, deliverables, and resources to ensure successful implementation.
 </li>
 <li>
 Documentation: Develop and maintain project documentation, including functional specifications, system configuration, and user guides.
 </li>
 <li>
 Testing and Troubleshooting: Participate in system testing, troubleshoot issues, and implement fixes as needed.
 </li>
 <li>
 Stakeholder Engagement: Interact with stakeholders to ensure the system&rsquo;s functionality aligns with organizational goals and objectives.
 </li>
 <li>
 Continuous Improvement: Stay up to date with the latest SAP SuccessFactors updates and enhancements and continuously improve HR processes.
 </li>
 </ul>
 
 
 
 
 
 Professionals we are looking for:
 
 
 
 
 
 <ul>
 <li>
 Technical Expertise: In-depth knowledge of SAP SuccessFactors modules and HR processes.
 </li>
 <li>
 Analytical Skills: Ability to analyze business requirements and translate them into technical solutions.
 </li>
 <li>
 Communication Skills: Strong verbal and written communication skills to interact effectively with stakeholders.
 </li>
 <li>
 Project Management: Experience in managing HR projects, including planning, execution, and monitoring.
 </li>
 <li>
 Problem-Solving: Excellent problem-solving skills to address system issues and optimize processes.
 </li>
 <li>
 Training and Support: Ability to conduct training sessions and provide support to end-users.
 </li>
 <li>
 Documentation: Proficiency in developing and maintaining detailed documentation.
 </li>
 <li>
 
 Certifications: SAP SuccessFactors&rsquo; certification is highly desirable.
 
 </li>
 </ul>
 
 
 
 
 
 Skills and attributes:
 
 
 
 
 
 <ul>
 <li>
 Be professional, quickly establish personal credibility and demonstrate expertise.
 </li>
 <li>
 Have substantial personal impact and resilience to influence and persuade clients with critical decision making.
 </li>
 <li>
 Be able to analyze complex problems and deliver insightful, practical, and sustainable solutions.
 </li>
 <li>
 Be skilled in facilitating and encouraging collaboration amongst team members.
 </li>
 <li>
 Be able to consider the broader business context and implications and not just the immediate challenge or task in hand when advising clients.
 </li>
 <li>
 Be a flexible and proactive team player who can thrive in agile, fast-paced changing working environments.
 </li>
 <li>
 Be able to build lasting relationships and influence senior colleagues and clients from various backgrounds.
 </li>
 </ul>
 
 
 
 
 
 
 <ul>
 <li>
 
 Where are we hiring?
 
 Pan India (Hyderabad preferred)
 </li>
 </ul>
 
 
</div>

Consultant

Taggd

<div>
 
 
 Job description
 
 
 
 Key Responsibilities:
 
 <ul>
 <li>
 Develop and maintain strong working relationships with key stakeholders to ensure a clear understanding of hiring needs.
 </li>
 <li>
 Manage end-to-end recruitment for Non-IT, R&amp;D, leadership, and volume hiring mandates, especially for mid-to-senior level roles.
 </li>
 <li>
 Extensive experience in headhunting, market mapping, and consultative hiring approaches.
 </li>
 <li>
 Source, screen, evaluate, and close candidates using various sourcing methods like portals, social media, and passive talent engagement.
 </li>
 <li>
 Strong understanding and experience of working in consulting or search firms, handling large volumes of hiring across sectors.
 </li>
 <li>
 Maintain a consistent and data-driven recruitment process including weekly, monthly, and quarterly dashboards and hiring metrics.
 </li>
 <li>
 Conduct telephonic and in-person interviews, reference checks, and ensure post-offer engagement for better joining conversions.
 </li>
 <li>
 Collaborate closely with business teams and hiring managers to forecast future hiring needs and design strategic sourcing plans accordingly.
 </li>
 <li>
 Ensure compliance with Taggd processes, ethics, and client guidelines during every step of the hiring cycle.
 </li>
 </ul>
 
 
 
 
 Job Requirements:
 
 
 &bull; Any Graduate (MBA in HR preferred)
 
 
 &bull; Minimum 2+ years of experience in Non-IT recruitment, R&amp;D hiring, leadership hiring, and bulk/volume hiring
 
 
 &bull; Prior experience in consulting/recruitment agency background is mandatory
 
 
 &bull; Proven ability to independently manage diverse roles across functions and industries
 
 
 
 
 
 
 Role:
 
 Recruitment &amp; Talent Acquisition - Other
 
 
 
 Industry Type:
 
 Recruitment / Staffing
 
 
 
 Department:
 
 Human Resources
 
 
 
 Employment Type:
 
 Full Time, Permanent
 
 
 
 Role Category:
 
 Recruitment &amp; Talent Acquisition
 
 
 
 
 
 
 Education
 
 
 
 
 UG:
 
 Any Graduate
 
</div>

Senior Recruitment Associate

Publicis Sapient

<div>
 
 Job Description
 
 
 
 
 Your Impact OR Responsibilities:
 
 
 
 Publicis Sapient Product Engineering team is looking for Technical Recruiter, who is responsible for the execution of the recruitment process: Interview, offer negotiation, candidate engagement, stakeholder management and post offer follow ups for assigned requisitions. Also, responsible for coming up with innovative hiring strategies right from understanding the Tech requirements to closing the needs. Regularly identifies, discusses and brings forward issues or ideas to Hiring leads.
 
 
 <ul>
 <li>
 Partner closely with hiring managers, HR and leadership to determine the needs of the organization
 </li>
 <li>
 Identify, Develop, implement and execute recruiting programs, sourcing channels and strategies to fill current openings and help build a healthy pipeline of qualified candidates Determines applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements
 </li>
 <li>
 Act as a point of contact and build influential candidate relationships during the selection process
 </li>
 <li>
 Helping to position the recruiting team to provide high quality, timely and cost-effective recruitment services
 </li>
 <li>
 Utilizing social media platforms (LinkedIn, Facebook, Twitter, etc) to drive networking and candidate pool development. Develops and maintains a pipeline of talent so that interested, affordable and highly qualified candidates are readily available to present to recruiters. Cultivates candidate pools and manages candidate engagement using contemporary and "high-touch" methods.
 </li>
 <li>
 Provide a world-class candidate experience.
 </li>
 <li>
 Using affirmative action plan metrics, determine deficiencies in diversity staffing and develop recruitment sources to identify diverse candidates.
 </li>
 <li>
 Demonstrate success in direct sourcing techniques to include cold calling and internet searches
 </li>
 <li>
 Develop candidate talent pipelines through sourcing channels, recruitment campaigns, internet searches, networking groups, social media, database search, and referrals
 </li>
 <li>
 Build relationships with team members, candidates, the HR wider community and professional network
 </li>
 <li>
 Identifies target companies, user groups, professional associations which could lead to qualified candidates
 </li>
 <li>
 Gaining market intelligence including and understanding of the talent landscape in targeted geographic locations.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Your Skills &amp; Experience:
 
 
 
 <ul>
 <li>
 3+ years of experience in technical recruitment preferably with an internet product-based company.
 </li>
 <li>
 3+ years of experience recruiting for Technology and Product functions applying diverse sourcing channels including online platforms and social media resources (e.g., LinkedIn, job boards, Boolean searches, and social networks) to build a talent pipeline.
 </li>
 <li>
 Should have deep understanding to hire SDE (Software Development Engineers), SDM (Software Development Managers), TPM (Technical Product Manager).
 </li>
 <li>
 Experience with full-cycle recruiting, from sourcing candidates to the interview and hiring process ensuring a seamless and positive recruitment experience.
 </li>
 <li>
 Data Fluency &ndash; Strong analytical skills with a passion for using data to inform recruiting decisions.
 </li>
 <li>
 Sourcing Tools &ndash; Experience with top recruiting platforms and AI tools to identify and engage passive, top 1% tech relent.
 </li>
 <li>
 Experience in using a CRM (candidate relationship management and ATS (applicant tracking system)
 </li>
 <li>
 Supports diversity, driven results and agile.
 
 
 </li>
 </ul>
 Additional Information
 
 
 <ul>
 <li>
 Gender-Neutral Policy
 </li>
 <li>
 18 paid holidays throughout the year.
 </li>
 <li>
 Generous parental leave and new parent transition program
 </li>
 <li>
 Flexible work arrangements
 </li>
 <li>
 Employee Assistance Programs to help you in wellness and well-being.
 
 
 </li>
 </ul>
 
 Company Description
 
 
 
 Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients&rsquo; businesses through designing the products and services their customers truly value.
</div>

Senior Associate Talent Acquisition

Tata Consultancy Services

<div>
 
 Greetings from TATA Consultancy Services!! Thank you for expressing your interest in exploring a career possibility with the TCS Family.
 
 
 
 
 
 
 About the Company
 
 
 
 Tata Consultancy Services is a leading global IT services, consulting, and business solutions organization. Our mission is to help customers achieve their business objectives by providing innovative, best-in-class consulting, IT solutions, and services. We foster a culture of inclusivity, collaboration, and continuous learning.
 
 
 
 
 
 
 About the Role:
 
 
 
 Appian Developer (Jr, ML, Sr) in business process management.
 
 
 
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Evidence of designing business solutions that demonstrate clear business benefit.
 </li>
 <li>
 Experience of working on Agile projects.
 </li>
 <li>
 Knowledge of Designing Process in Appian using Appian Analyst and Designer view.
 </li>
 <li>
 Knowledge of Appian Smart Services.
 </li>
 <li>
 Knowledge of Tempo Interface.
 </li>
 <li>
 Proven track of working closely with key business users.
 </li>
 <li>
 Experience of Scenario-based requirements gathering.
 </li>
 <li>
 Demonstrable experience involving design, testing and implementation of large complex systems, ideally in an international environment.
 </li>
 <li>
 Experience and understanding of business process flows.
 </li>
 <li>
 Expert in analysing and documenting business processes.
 </li>
 <li>
 Expert in writing business requirements.
 </li>
 <li>
 Expert in writing functional requirements.
 </li>
 <li>
 Be able to contribute to the creation of both current and target operating models.
 </li>
 <li>
 Ability to run workshops with key stakeholders.
 </li>
 <li>
 Translates ideas into concrete work activities.
 </li>
 <li>
 Should have design/architecture experience building business workflow automation and business rules execution (a.k.a Rules Engine).
 </li>
 <li>
 Considerations are needed to determine and help in establishing some enterprise standards.
 </li>
 </ul>
 
 
 
 
 
 
 
 Required Skills:
 
 
 <ul>
 <li>
 Experience in business process management.
 </li>
 <li>
 Designing business solutions.
 </li>
 <li>
 Agile project experience.
 </li>
 <li>
 Appian Analyst and Designer knowledge.
 </li>
 <li>
 Appian Smart Services knowledge.
 </li>
 <li>
 Tempo Interface knowledge.
 </li>
 <li>
 Experience with key business users.
 </li>
 <li>
 Scenario-based requirements gathering.
 </li>
 <li>
 Design, testing, and implementation of complex systems.
 </li>
 <li>
 Business process flow understanding.
 </li>
 <li>
 Business process analysis and documentation.
 </li>
 <li>
 Writing business and functional requirements.
 </li>
 <li>
 Current and target operating models contribution.
 </li>
 <li>
 Workshop facilitation with stakeholders.
 </li>
 <li>
 Concrete work activity translation.
 </li>
 <li>
 Design/architecture experience in workflow automation.
 </li>
 <li>
 Enterprise standards establishment.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Pay range and compensation package
 
 
 
 Compensation details will be discussed during HR interview process.
 
 
 
 
 
 
 Equal Opportunity Statement
 
 
 
 Tata Consultancy Services is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
 
 
 
 
 
 Talent Acquisition Group
 
 
 Tata Consultancy Services
 
</div>

Business Process Management Consultant

Accenture in India

<div>
 
 Skill required:
 
 Employee Services - Employee and Labor Relations
 
 
 
 Designation:
 
 HR Service Delivery Associate
 
 
 
 Qualifications:
 
 Any Graduation
 
 
 
 Years of Experience:
 
 1 to 3 years
 
 
 
 About Accenture
 
 
 
 Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
 
 
 What would you do?
 
 Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Employee Services - More into query/case management Manage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights.
 
 
 
 What are we looking for?
 
 
 
 <ul>
 <li>
 Written and verbal communication
 </li>
 <li>
 Critical Thinking
 </li>
 <li>
 Problem Management Experience
 </li>
 <li>
 At least 3 years of HR Experience
 </li>
 <li>
 People Relations experience a plus
 </li>
 <li>
 Workday Experience a plus
 </li>
 <li>
 HR Domain certification would be a plus
 </li>
 <li>
 Strong MS Office and Excel skills
 </li>
 <li>
 Proficient with Operational Excellence Practices
 </li>
 <li>
 Should have prior People Mgmt experience ( Minimum 2-3 years) Knowledge/Skills Requirements:
 </li>
 <li>
 Good organizational &amp; prioritisation skills.
 </li>
 <li>
 Analytical and problem solving skills.
 </li>
 <li>
 Multi-cultural awareness.
 </li>
 <li>
 Passion for customer service.
 </li>
 <li>
 Team player.
 </li>
 <li>
 Results &amp; detail-oriented
 </li>
 <li>
 Focus on high data accuracy.
 </li>
 <li>
 Quality driven &ndash; in communications and all system transactions.
 </li>
 <li>
 Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate
 </li>
 <li>
 Good written and verbal skills. Strong English language communication skills
 </li>
 <li>
 Excellent Customer Service skills Roles and Responsibilities:
 </li>
 <li>
 In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
 </li>
 <li>
 Your expected interactions are within your own team and direct supervisor
 </li>
 <li>
 You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
 </li>
 <li>
 The decisions that you make would impact your own work
 </li>
 <li>
 You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
 </li>
 <li>
 Please note that this role may require you to work in rotational shifts Responsible for repeatable, predictable and measurable operations which includes but is not limited to the following: 1. In-depth understanding of HRO processes supported by Accenture Drives activities to meet requirements (e.g., timelines, quality, and costs) &amp; does whatever is needed to complete the task on time and error free. 2. Escalate issues and seek advice when faced with complex issues/problems. 3. Process incoming service requests received through the Contact Center, Email or Web Portal. 4. Obtain sufficient information to research and complete the service requests, Key manual entries or answer query from client employees 5. Provide information, advice and guidance to clients (individuals, managers, client HR, client representatives) in the relevant HR areas taking account of the confidential nature of the work area. 6. Ensure and maintain the security and confidentiality of client data. 7. Understanding the detailed functionality of all tools and applications 8. Uses and maintains process maps and all process documentation identifying inputs, outputs, roles &amp; responsibilities of the process. 9. Support in Knowledge Transfer of any process/client and acquires in depth knowledge of process, as required. 10. Participates in various Internal or Client initiatives related to Process. 11. Maintain up-to-date knowledge of client policies, statutory requirements from the State/Local governing body and special handling procedures.. 12. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls. 13. Liaise with Accenture Local IT to escalate Technology issues being faced by the Team., Any Graduation
 
 </li>
 </ul>
</div>

HR Service Delivery Associate

Prudential plc

<div>
 Prudential&rsquo;s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people&rsquo;s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
 
 
 
 Background &amp; Purpose
 
 
 
 As part of the Talent Management and Leadership Development team, you will play a pivotal role in the design, implementation and management of talent and leadership offers that are aligned to the strategic priorities of the Group. You will partner with talents and leaders across various business units to build a strong succession bench that is aligned to our growth ambitions.
 
 
 
 Principal Accountabilities
 
 
 
 
 Co-design and own specific talent and leadership development interventions / products that create impact:
 
 
 
 Stay updated on market trends and have a pulse on the organisation to anticipate changes and design effective ways to build and manage the talent and succession pipeline. Review and evolve talent and succession management strategy and processes for greater efficiency, user experience and outcomes. talent and leadership development interventions as part of the COE.
 
 
 
 Lead Implementation Global Talent And Succession Initiatives
 
 
 
 Ensure consistency and effectiveness in implementation of Group talent management processes ensuring they drive agreed KPIs. Adapt talent strategies and processes to accommodate LBU nuances and business requirements while ensuring Group standards are maintained. Governance of talent and succession management processes to ensure consistency and high standards.
 
 
 
 Talent Partnering And Building a Strong Succession Bench
 
 
 
 Identify key development gaps for identified successors and work closely with business leaders and the HR business partner to create targeted opportunities and plans for accelerated development. Facilitate talent review and development planning meetings with leaders and talents. Partner with the Talent Acquisition team to pipeline prospective external talents for roles where bench strength is weak.
 
 
 
 Attributes And Experience
 
 
 
 <ul>
 <li>
 Strong business acumen, strategic thinking and expertise in talent management and succession practices.
 </li>
 <li>
 Consulting, change management and design thinking skills to deliver impactful changes and effective adoption.
 </li>
 <li>
 Qualified in psychometric assessment methodologies and experience in delivering leadership development interventions.
 </li>
 <li>
 Aptitude in working with HR technology &amp; systems (e.g. Workday) and data.
 </li>
 <li>
 Effective team player and strong collaborator with other stakeholders within and outside HR.
 </li>
 <li>
 Excellent communication skills written (Powerpoint and papers) to engage and influence people at different levels and different cultural and professional backgrounds.
 </li>
 <li>
 Unfazed by complexity and change; resilient and able to rapidly adapt as the context requires
 </li>
 <li>
 Disciplined, rigorous and very organized
 
 
 
 </li>
 </ul>
 
 Prudential is an equal opportunity employer.
 
 We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
</div>

Assistant Director, Talent and Leadership

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