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Health and Psychiatry/Med Spa

Job Title: HR / Admin / IT Support OfficerLocation: 6th Road, Satellite Town, Rawalpindi (Onsite)Timings: 5:00 PM &ndash; 3:00 AM (PST)Job SummaryWe are seeking a versatile professional to manage a blend of Administrative and IT support responsibilities. The ideal candidate will ensure smooth day-to-day office operations, maintain compliance with company policies, support staff performance and engagement, and provide hands-on technical assistance for hardware, software, and networking systems. This role is fast-paced, requires multitasking across different domains, and demands strong problem-solving and communication skills.Key Responsibilities<ul><li>Customer Support &amp; Issue Resolution: Assist with technical issues and inquiries via email, phone, ticketing systems, Outlook, VPN, Zoom, Troubleshoot software-related problems and offer timely resolutions, ensuring a professional user experience.</li><li>Technical Troubleshooting &amp; Escalation: Act as a Tier 2 support level for complex technical issues such as network/server problems, database inquiries, and operating system issues. Escalate unresolved issues to the appropriate development teams.</li><li>Product Knowledge &amp; Guidance: Provide product knowledge and training to clients, suggest software upgrades, and help clients maximize the value of our software products. Ensure everyone understand how to use software effectively and provide guidance for best practices.</li><li>Cross-Team Collaboration: Collaborate with Development, QA, and other departments like operations, membership, and event management to resolve technical and service-related issues. Work to ensure all teams are aligned on service delivery and needs.</li><li>Documentation &amp; Tracking: Document and track issues through ticketing systems to ensure timely resolution. Update status and next steps to customers regarding open cases.</li><li>Database Management &amp; Technical Support: Utilize SQL knowledge to query databases and troubleshoot technical issues. Support the installation of server/client applications and assist with software updates and troubleshooting network/server issues.</li><li>Event &amp; Service Support: Provide hands-on support for club events and manage member access to exclusive offerings, ensuring top-notch service to members.</li><li>Time Management &amp; Prioritization: Prioritize and manage multiple requests effectively, ensuring adherence to Service Level Agreements (SLAs) and timely issue resolution.</li><li>Ownership &amp; Accountability: Take ownership of client issues from initiation through resolution, ensuring thorough follow-ups and timely completion.</li><li>Maintain and update employee records, attendance, leave data, and personnel files.</li><li>Implement HR policies, ensuring compliance with labor laws and organizational standards.</li><li>Handle employee queries, resolve concerns, and provide timely HR support.</li><li>Coordinate training and development programs; maintain accurate training records.</li><li>Assist in implementing a Performance Management System (PMS) and ensure goals/KPIs are set and monitored.</li><li>Support payroll by providing accurate attendance and leave data.</li><li>Facilitate performance appraisals and employee evaluations.</li><li>Organize employee engagement initiatives and welfare activities.</li><li>Ensure confidentiality and integrity of HR and company documentation.</li><li>Oversee general office administration, supplies management, and vendor coordination.</li></ul>Skills &amp; Qualifications<ul><li>Communication Skills: Exceptional verbal and written communication in English. Ability to explain technical concepts to both technical and non-technical clients in a clear and professional manner.</li><li>Technical Proficiency: Strong working knowledge of Microsoft Office and website applications. Experience with SQL (MS SQL or MySQL), Windows Server environments, server/client application installations.</li><li>Customer Service Experience: Minimum of 5+ years in a customer service or helpdesk environment, with a passion for problem-solving and client satisfaction.</li><li>Database &amp; Software Knowledge: Experience with database management, MS SQL Server, and scripting tools/languages (e.g., C#). Knowledge of Microsoft Azure and Virtual Server environments is a plus.</li><li>Organizational Skills: Excellent multitasking and organizational skills with attention to detail and the ability to track and resolve multiple issues efficiently.</li><li>Adaptability &amp; Resilience: Ability to work in a fast-paced environment, adapt to new tools, and maintain a positive attitude even under pressure.</li><li>Team-Oriented &amp; Independent: Ability to work effectively both as part of a team and independently, taking ownership of issues and ensuring thorough resolution.</li><li>Educational Requirements: Minimum Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>Experience: 3+ years in a similar role (Tier 2 technical support, application support, or customer service), with experience working in a technical support or service environment preferred.</li><li>Service Minded: A passion for customer service, delivering support as you would expect to receive it, with a focus on quality, professionalism, and customer satisfaction.</li></ul>What You&rsquo;ll Bring<ul><li>A strong passion for customer service and technical problem-solving.</li><li>Excellent communication skills to explain complex technical issues clearly.</li><li>The ability to work in a collaborative, fast-paced, and service-driven environment.</li><li>Strong organizational and time management skills to handle multiple requests effectively.</li><li>A professional demeanor with the ability to maintain confidentiality and handle sensitive information.</li></ul>Employment Type: Full-time, Onsite Work Schedule: 5:00 PM &ndash; 3:00 AM, Night Shift Location: Satellite Town, RawalpindiJob Type: Full-timePay: From Rs150,000.00 per monthWork Location: In person

Technical Support Specialist

Prime BPO

Exciting Opportunity: HR Executive (Male) Wanted!Are you passionate about Human Resources and ready to make an impact? Join our dynamic team at Prime BPO!Salary: 50,000/- PKR MonthlyWhat We&rsquo;re Looking For:&#9989; Bachelor&rsquo;s degree in Human Resources or a related field.&#9989; Minimum 1+ years in HR, with preference for experience in a call center environment.&#9989; Strong knowledge of HR practices and policies.&#9989; Professionalism: High level of confidentiality and ethical standards.&#9989; Exceptional communication, problem-solving, and interpersonal skills to connect and grow with the team.Why Work with Prime BPO?<ul><li>Work in a collaborative and supportive environment.</li></ul><ul><li>FREE Daily Meals &amp; In-House Tea</li></ul><ul><li>Weekly &amp; Monthly Bonuses</li></ul><ul><li>Employee Recognition Programs</li></ul><ul><li>Team trips &amp; Exciting Events</li></ul><ul><li>Yearly Increment</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

HR Executive

Cloud Rexpo Pvt. Ltd.

Role Overview: We&rsquo;re looking for a passionate and detail-oriented HR Executive to join our team. The ideal candidate should have strong experience in recruitment and employee engagement, along with a solid understanding of HR operations.Key Responsibilities:<ul><li>Manage end-to-end recruitment processes (job posting, screening, interviewing, onboarding).</li><li>Maintain and update HR records and databases.</li><li>Assist in developing HR policies and procedures.</li><li>Coordinate employee engagement activities.</li><li>Handle employee queries and provide HR support.</li><li>Ensure compliance with company policies and labor laws.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.</li><li>1&ndash;3 years of HR experience (recruitment focus preferred).</li><li>Strong communication and interpersonal skills.</li><li>Proficiency in MS Office &amp; HR management tools.</li><li>Ability to work in a fast-paced environment.</li></ul>Job Type: Full-timePay: Rs65,000.00 - Rs75,000.00 per monthWork Location: In person

Recruitment specialist (Female Night Shift)

Value Engineering

Job Description:The Management Trainee Officer (HR) will play a vital role in supporting the daily HR and administrative operations of our organization. This entry-level position offers hands-on experience in core HR functions and office management, contributing to a well-organized and compliant workplace.Key Responsibilities:<ul><li>Assist in payroll processing by maintaining accurate attendance and leave records.</li><li>Support the onboarding and orientation process for new employees.</li><li>Address employee queries regarding HR policies and procedures.</li><li>Assist in training coordination and performance management activities.</li><li>Maintain and organize internal documentation, filing systems, and correspondence.</li><li>Ensure compliance with health and safety policies and practices.</li><li>Support timekeeping and attendance tracking using relevant tools and systems.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in human resources, Business Administration, or a related field.</li><li>0&ndash;6 months of experience in HR or administrative roles.</li><li>Proficiency in MS Office and familiarity with HR software/tools.</li><li>Strong organizational, communication, and interpersonal skills.</li><li>Ability to maintain confidentiality and work in a structured environment.</li></ul>Additional Details:<ul><li>Work Location: In-person at our head office in Bahria Town Phase 4, Civic Centre</li><li>Working Hours: 4:00 PM &ndash; 1:00 AM (due to coordination with clients in the US, Australia, and Canada)</li><li>Relocation/Commute: Applicants should be able to reliably commute.</li></ul>Job Type: Full-timeWork Location: In person

Management Trainee Officer (HR)

HR Ways

About the job Chief Revenue Officer (CRO)About Our Client: A &#65279;leading &#65279;U.S-based wound care medical billing company in Pakistan is hiring for a lead role!Job Description:&#65279; We are seeking a seasoned Chief Revenue Officer (CRO) to lead our U.S-based wound care medical billing company in Pakistan. This is a senior leadership role responsible for overseeing the entire Revenue Cycle Management (RCM) process and acting as a vital liaison between the companys top Executives, operational departments and Chief Financial Officer (CFO) in US.Key duties &amp; Responsibilities:- Lead and oversee all aspects of the Revenue Cycle Management (RCM) including charge capture, coding, claims submission, payment posting, AR follow-up, denials management, and patient collections.- Act as a strategic liaison between the top Executives/ Owners, operational departments and CFO to ensure that Integrity of data driven reports and revenue-generating activities are financially aligned and performance-driven.- Provide executive leadership to department heads in RCM , client services, and compliance to ensure efficient workflow and revenue optimization.- Analyze financial and operational data and ensure the integrity of reports/data in order to drive informed decision-making and long-term strategy.- Ensure compliance with industry regulations, guidelines, and standards, including HIPAA, ICD-10, and CPT.- Drive KPIs across teams, clean claim rates, denial rates, collection targets, and client satisfaction.- Identify and implement process improvements and technologies that increase accuracy, timeliness, and profitability in billing operations.- Represent the company in high-level client meetings, partnerships, and strategic planning sessionsRequirements:- Leadership and Management Experience: The ideal candidate must have 15+ years of proven leadership in Medical billing operations with deep technical knowledge of complete RCM lifecycle, including coding, claims, AR management, denials, collections, and compliance. This individual will drive revenue performance, operational efficiency, and strategic alignment across all departments.- Analytical: Strong analytical skills, with the ability to analyze financial performance metrics and identify areas for improvement.- Industry Knowledge: Staying up-to-date with industry trends, regulatory changes, and best practices in medical billing and revenue cycle management is crucial.- Strategic Thinking: Ability to develop and execute strategic plans to drive revenue growth and improve revenue cycle efficiency.- Strong understanding of CMS guidelines, payer policies, coding (ICD-10, CPT, HCPCS), and compliance standards.- Individual should have advance English speaking skills.&#65279;*Experience: 15+ years* &#65279;&#65279;Work Timings:* 5:30 pm - 2:30 am* &#65279;Work Days: Monday - Friday &#65279;Work Mode: Onsite &#65279;Location: Rawalpindi &#65279;*Benefit: Bonuses+Medical*About HR Ways: HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from worlds biggest SaaS Companies to most competitive Startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil and other parts of the world. Join our Whatsapp Channel https://shorturl.at/983az to stay updated or visit www.hrways.co to know more.Job Type: Full-timePay: Rs700,000.00 per monthWork Location: In person

Chief Revenue Officer (CRO)

SOURCE CODE ACADEMIA

Source Code Academia is a dynamic and rapidly growing education and technology organization based in Bahria Town Phase 7. We&rsquo;re passionate about empowering our team and students through continuous learning and a people-first culture. We believe our employees are our greatest asset, and we&rsquo;re looking for a dedicated Human Resource Executive to join us on-site and help nurture our positive, collaborative workplace.Key Responsibilities<ul><li>Talent Acquisition &amp; Recruitment: Post job openings, source candidates, and coordinate interviews. Manage the recruitment process from screening to onboarding to ensure a smooth and positive experience for new hires.</li><li>Onboarding &amp; Offboarding: Welcome new employees with comprehensive orientation and training. Handle exit procedures and conduct exit interviews to gather feedback.</li><li>Employee Relations: Serve as a friendly point of contact for staff queries and concerns. Foster a supportive environment by addressing employee needs, mediating issues, and promoting open communication.</li><li>Training &amp; Development: Identify skill gaps and coordinate training programs or workshops. Support continuous professional development by organizing learning opportunities for team members.</li><li>Policy Implementation &amp; Compliance: Help implement and update HR policies and procedures in line with local labor laws and company values. Ensure the workplace is fair, inclusive, and compliant with all regulations.</li><li>Payroll &amp; Benefits Administration: Assist in preparing payroll, maintaining attendance and leave records, and ensuring accurate and timely salary disbursement. Coordinate benefits administration, including health, leave, and other employee entitlements.</li><li>Record Keeping &amp; Administration: Maintain accurate employee records, attendance, and HR documentation. Manage HR systems and data with confidentiality and attention to detail.</li></ul>What We Offer<ul><li>Growth Opportunities: Work in a rapidly expanding organization where your contributions have visible impact. We support continuous learning with access to workshops, seminars, and professional development.</li><li>People-First Culture: Join a friendly, inclusive team that values open communication and mutual support. Your well-being matters to us, and you&rsquo;ll be encouraged to balance work and life effectively.</li><li>Supportive Environment: You&rsquo;ll work alongside passionate professionals who are eager to collaborate and share knowledge. Regular team activities and mentorship programs help everyone thrive.</li><li>Competitive Package: We offer a competitive salary, performance-based bonuses, and benefits in line with industry standards. Enjoy a modern on-site office at Bahria Town Phase 7 with all the resources you need to succeed.</li><li>Career Development: As part of a growth-oriented company, you&rsquo;ll have room to expand your role. We encourage creativity, initiative, and leadership as we grow together.</li></ul>For more information, visit our website: www.sourcecode.academyJob Type: Full-timeAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Urdu (Required)</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Work Location: In person

Human Resource Executive – Source Code Academia (On-Site | Bahria Town Phase 7)

Translation Empire

About the Job: 
Translation Empire PK is looking for a Payroll Officer who will be responsible for the accurate and timely processing of employee payrolls, ensuring compliance with company policies and legal regulations.
 
Responsibilities: 
<ul>
<li>Process and manage end-to-end payroll, ensuring accuracy, compliance, and timely salary disbursement.</li>
<li>Maintain and update employee payroll records including earnings, deductions, bonuses, and benefits.</li>
<li>Ensure strict adherence to labor laws, income tax regulations, and statutory requirements.</li>
<li>Liaise with HR for onboarding, exits, compensation changes, and leave tracking.</li>
<li>Address employee payroll queries while maintaining confidentiality and professionalism.</li>
<li>Prepare monthly, quarterly, and annual payroll reports for internal use and audits.</li>
<li>Manage benefits and deductions such as provident fund, EOBI, gratuity, and other statutory contributions.</li>
<li>Support month-end and year-end closing processes related to payroll and compensation.</li>
<li>Manage day-to-day purchasing operations, including vendor communication, quotations, and purchase orders.</li>
<li>Review and process invoices for accuracy, ensuring timely vendor payments.</li>
<li>Maintain records of purchases, pricing, and budget utilization.</li>
<li>Assist in evaluating vendor performance and recommending improvements.</li>
<li>Coordinate with relevant departments to understand purchasing needs and timelines.</li>
<li>Reconcile supplier accounts and handle discrepancies or disputes.</li>
<li>Support financial reporting by providing accurate purchase and expenditure data.</li>
<li>Ensure compliance with internal procurement policies and external audit requirements.</li>
<li>Support Financial Analysis when required.</li>
</ul>
Requirements: 
<ul>
<li>Proven 4 years’ experience in managing and processing payroll.</li>
<li>Associate or bachelor’s degree in Accounting, Finance, or a related field (preferred).</li>
<li>Must have minimum 4 years’ experience in managing and processing payroll.</li>
<li>Must have processed payroll for over 200-300 headcounts.</li>
<li>Must have experience of using a payroll system / software (e.g., ADP, Paychex, SAP, QuickBooks).</li>
<li>Must have clear understand of Payroll Related Policies and procedures, including compliance to PK Payroll Processing.</li>
<li>Strong understanding of payroll principles, labor laws, and tax regulations.</li>
<li>Excellent attention to detail and high level of accuracy.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Excellent communication and interpersonal abilities.</li>
<li>Ability to manage deadlines and work independently</li>
</ul>
Shift Time: 
10am-7pm
 
Location: 
DHA 1, Sector F, Rawalpindi
 
Salary: 
Market Competitive

Payroll Specialist

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