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human resources operations specialist

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human resources operations manager

Deutsche Post und DHL

<div>
 
 
 YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.
 
 
 
 
 
 
 Would you like to become part of the world's most international company in the world?
 
 
 
 
 
 A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide.
 
 
 
 
 
 Join our team and discover how an international network that's focused on service, quality and sustainability is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people, and our purpose, please visit www.dpdhl.jobs/express.
 
 
 
 
 
 
 Position Purpose
 
 
 
 The HR Operations Manager is responsible for implementing Compensation &amp; Benefits programs at DHL Express while ensuring consistent execution of the HR policies and Employee Governance related matters as per the Egyptian Labor Law.
 
 
 
 
 
 The jobholder provides recommendations to the Senior Management team and Line Managers on day-to-day C&amp;B and HR Operations matters in line with the market best practice and the business strategy.
 
 
 
 
 
 Ensure that the day-to-day HR Operations (policies, procedures &amp; payroll) are well implemented at an optimal level and in compliance with the Group guidelines and local legislative requirements.
 
 
 
 
 
 
 Principal Accountabilities:
 
 
 
 
 
 
 
 1- Compensation &amp; Benefits and HR Operations Management
 
 
 <ul>
 <li>
 Act as custodian of the Compensation &amp; Benefits policy and benefits matrix.
 </li>
 <li>
 Partner with managers to enhance understanding of the compensation approach, policies, and benefits.
 </li>
 <li>
 Implement Compensation &amp; Benefits (C&amp;B) programs and practices aligned with company positioning in the labor market and in full compliance with country labor law guidelines.
 </li>
 <li>
 Manage governmental relations related to Social Insurance and the Labor Law office (Forms 1, 6, 2).
 </li>
 <li>
 Handle ad-hoc social insurance and labor law inspections, ensuring timely submission of required documentation.
 </li>
 <li>
 Maintain accurate administration of all personnel-related matters, including regular updates to employee files.
 </li>
 <li>
 Conduct annual salary surveys (e.g., WTW and Mercer) to benchmark DHL practices against the market and ensure salary competitiveness.
 </li>
 <li>
 Run monthly staff cost analyses and recommend corrective actions where needed.
 </li>
 <li>
 Analyze survey results and submit recommendations for annual salary reviews, talent retention strategies, and turnover balance in line with market conditions, business objectives, and Regional Office guidelines.
 </li>
 <li>
 Manage the annual merit cycle and bonus payout, ensuring timely and accurate implementation.
 </li>
 <li>
 Collaborate with line managers to design and review incentive schemes, ensuring effectiveness and alignment with business goals.
 </li>
 <li>
 Oversee the implementation and communication of changes to compensation and benefits policies or procedures.
 </li>
 <li>
 Monitor monthly HR KPIs, conduct detailed analysis, and recommend corrective actions.
 </li>
 <li>
 Lead and implement projects related to Compensation &amp; Benefits as required.
 </li>
 </ul>
 
 
 
 
 
 2- Payroll Management
 
 
 <ul>
 <li>
 Administer monthly payroll in a timely, accurate, and efficient manner.
 </li>
 <li>
 Ensure proper documentation for all employee status changes.
 </li>
 <li>
 Review HR submissions on HRIS for consistency and compliance.
 </li>
 </ul>
 
 
 
 
 
 3- HRIS Management &amp; Reporting
 
 
 <ul>
 <li>
 Manage and regularly update HRIS &amp; E-HR to ensure accuracy of personnel records.
 </li>
 <li>
 Run CRISP reporting as required.
 </li>
 <li>
 Submit monthly HR notes to Finance.
 </li>
 <li>
 Prepare and present monthly HR reports and analysis to Management, with actionable recommendations.
 </li>
 </ul>
 
 
 
 
 
 4- Budgeting
 
 
 <ul>
 <li>
 Support the development and administration of the annual HR budget.
 </li>
 <li>
 Provide reports, benchmarking, and trend analysis on personnel cost, headcount, temporary staff, FTEs, overtime, commissions, and incentives.
 </li>
 <li>
 Manage all aspects of the annual salary review and bonus process.
 </li>
 </ul>
 
 
 
 
 
 5- Job Analysis &amp; Job Evaluation
 
 
 <ul>
 <li>
 Facilitate the job evaluation process for country roles, providing recommendations on grades and salaries in line with global guidelines and job evaluation methodology.
 </li>
 </ul>
 
 
 
 
 
 Qualifications, Experience, and Competencies
 
 
 <ul>
 <li>
 Graduate with an HR degree or specialization.
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 10-13 years of previous experience in Compensation &amp; Benefits, Personnel, Payroll, Budgeting, HR Audits, Salary Surveys, and Social Insurance practices.
 </li>
 </ul>
 
 
 
 
 
 Key Knowledge, Skills and Competencies
 
 
 <ul>
 <li>
 Ability to influence at all levels
 </li>
 <li>
 Previous work experience in the implementation of Egyptian labor law regulations is a must
 </li>
 <li>
 Previous work experience in job evaluation &amp; salary surveys is a must
 </li>
 <li>
 Previous work experience in developing HR policies, SOPs and implementing reward and remuneration solutions is a must
 </li>
 <li>
 Excellent interpersonal, communication, writing and presentation skills
 </li>
 <li>
 Results-driven &ndash; demonstrates initiative and ability to work independently
 </li>
 <li>
 Excellent knowledge of MS Office
 </li>
 <li>
 Excellent quantitative, reporting and analytical skills
 </li>
 <li>
 Strong project management, planning &amp; organizational skills
 </li>
 </ul>
 
 
 
 
 
 OUR OFFER:
 
 
 <ul>
 <li>
 Strong career support in an international environment.
 </li>
 <li>
 Great culture and colleagues.
 </li>
 <li>
 Multifarious benefit programm.
 </li>
 </ul>
 
 
 
 
 Do you see a personal challenge in these versatile and responsible tasks? Then apply now!
 
 
 
 
 
 We look forward to receiving your application!
 
</div>

Human Resources Operations Manager

Rashideen Egypt For Trade Company (L.L.C)

<div>
 
 This is a full-time on-site role for an HR Operations Specialist located in Cairo, Egypt. The HR Operations Specialist will be responsible for handling day-to-day HR operations, managing employee relations.
 
 
 
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Prepare and manage employment contracts in compliance with local labor laws and internal policies
 </li>
 <li>
 Register new hires with social insurance authorities and handle any updates (modifications, resignations, etc.
 </li>
 <li>
 Manage end-of-service processes including final settlements, clearance, and insurance registration
 </li>
 <li>
 Maintain up-to-date and accurate employee files and HR records
 </li>
 <li>
 Monitor attendance and leave records; ensure accuracy and generate related reports
 </li>
 <li>
 Coordinate with payroll to ensure correct application of insurance deductions and other employee-related transactions
 </li>
 <li>
 Ensure compliance with legal and regulatory requirements related to employment and insurance
 </li>
 <li>
 Liaise with government entities such as the Social Insurance Authority, Labor Office, and Ministry of Manpower
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Requirements
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field is preferable .
 </li>
 <li>
 1&ndash;2 years of experience in HR operations, with hands-on knowledge of employment contracts and social insurance procedures.
 </li>
 <li>
 Solid understanding of local labor laws and regulations.
 </li>
 <li>
 Proficiency in MS Office (especially Excel)
 </li>
 </ul>
 
 
</div>

Human Resources Operations Specialist

Diversey

<div>
 
 
 Human Resources Specialist - Egypt
 
 
 
 Based in Cairo
 
 
 
 
 
 This role provides the full spectrum of human resources support to Solenis Egypt organization.
 
 
 Supports Egypt Country business heads other Business/Function Managers in all HR related matters.
 
 
 
 
 
 
 
 Primary Accountabilities
 
 
 
 
 
 
 <ul>
 <li>
 Provide human resources support to business unit managers including employee onboarding, compensation and benefits, training &amp; development, performance management,law revision, retirement / termination
 </li>
 <li>
 Implementation of HR policies and programs
 </li>
 <li>
 Maintain orderly systematic employee records and files
 </li>
 <li>
 Timely submission of headcounts and other HR related reports to corporate
 </li>
 <li>
 Facilitate/support payroll processing, Pension Fund Administration, annual leave management and other key administrative tasks related to pay and benefits
 </li>
 <li>
 Lead key HR projects like yearly salary review, performance review, budget review, market salary analysis
 </li>
 <li>
 Coordinate training programs, able to assess needs and act accordingly
 </li>
 <li>
 Support internal communication (CSR, staff activities) upon needs
 </li>
 </ul>
 
 
 
 
 
 
 Plus
 
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Be able to work with other locations for roll out of key corporate programs (training, performance management, market C&amp;B surveys, leadership behaviours, etc)
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Good communication and analytical skills
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Independent and with initiative
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Able to implement change or some continuous process improvements
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 Reporting Relationships
 
 
 
 
 
 
 <ul>
 <li>
 Reporting to the HR Lead, MENA
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 Background
 
 
 
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Upto 5 years relevant experience
 </li>
 <li>
 Familiar with Egypt Employment Ordinance
 </li>
 <li>
 Knowledge of Workday will be added advantage
 </li>
 <li>
 A previous experience in an international company or environment is needed
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Personal Attributes/ Skills Requirement
 
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Fluency in English, Arabic Language skills
 </li>
 <li>
 Excellent PC skills, including Excel, Word and PowerPoint
 </li>
 <li>
 Detailed oriented, accurate and meticulous
 </li>
 <li>
 Mature, self-motivated, flexible, international mindset
 </li>
 <li>
 Good interpersonal and communication skills
 </li>
 <li>
 Able to work independently and interact with people at all levels within and outside the company
 </li>
 </ul>
 
 
 
 
 
 
 Key Leadership Behaviors
 
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Acts with Strategic Agility
 </li>
 <li>
 Drives Ownership and High Performance
 </li>
 <li>
 Delivers Value and Results
 </li>
 <li>
 Inspires Confidence, Passion and Buy-In
 </li>
 <li>
 Build Great Talent and Teams
 </li>
 <li>
 Builds Collaborative Relationships
 </li>
 <li>
 Is Decisive and Mobilizes Action
 </li>
 </ul>
 
 
</div>

Cilantro

<div>
 The HR People Operations Specialist is the meticulous architect behind our HR administrative processes, playing a critical role in maintaining accurate records, streamlining documentation, and ensuring data integrity. This individual will be the primary custodian of our HR archiving system, ensuring all employee-related paperwork, from onboarding to offboarding, is precisely managed. Your work will directly support efficient HR operations, compliance, and the seamless employee experience at Cilantro.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 1- Archiving &amp; Document Management:
 </li>
 <li>
 Manage and maintain the HR archiving room (physical and digital), ensuring all employee files and HR documents are accurately filed, secure, and easily retrievable.
 </li>
 <li>
 Develop and implement efficient archiving protocols for all HR-related paperwork, including contracts, performance reviews, disciplinary actions, and personal documents.
 </li>
 <li>
 Oversee the scanning, indexing, and digital storage of HR documents, ensuring adherence to data privacy regulations.
 </li>
 <li>
 2- Onboarding &amp; Offboarding Documentation:
 </li>
 <li>
 Prepare and process all necessary onboarding documents for new hires, including offer letters, contracts, and new employee kits.
 </li>
 <li>
 Manage the administrative aspects of offboarding, including preparing termination letters, final settlement documents, and ensuring timely return of company property documentation.
 </li>
 <li>
 3- Database Management &amp; Data Entry:
 </li>
 <li>
 Maintain the accuracy and integrity of the HR database (HRIS) by performing timely and precise data entry for all employee life cycle events (new hires, transfers, promotions, terminations, personal data updates, etc.).
 </li>
 <li>
 Conduct regular data audits and reconciliations between physical files and digital records to ensure consistency.
 </li>
 <li>
 4- Contract &amp; HR Letter Preparations:
 </li>
 <li>
 Prepare employee contract renewals accurately and on time, coordinating with relevant departments for approvals.
 </li>
 <li>
 Draft and issue various HR letters (e.g., salary certificates, experience letters, warning letters) as requested, ensuring compliance with company policy.
 </li>
 <li>
 5- Medical Insurance &amp; Benefits Delivery Support:
 </li>
 <li>
 Coordinate the delivery of medical insurance cards and related benefits documentation to employees.
 </li>
 <li>
 Assist in the administrative tasks related to medical insurance enrollments, claims support, and policy inquiries.
 </li>
 <li>
 6- General HR Paperwork &amp; Administration:
 </li>
 <li>
 Handle all general HR paperwork and administrative tasks, ensuring completeness and accuracy.
 </li>
 <li>
 Assist in preparing HR reports and presentations by providing accurate data from records.
 </li>
 <li>
 Support internal and external HR audits by providing requested documentation.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Education: Bachelor's degree in Human Resources, Business Administration, or a related field.
 </li>
 <li>
 Experience: 1-2 years of progressive experience in HR Administration, HR Backoffice, or Document Management, with a strong focus on archiving and data integrity. Experience in the F&amp;B industry is a plus.
 </li>
 </ul>
</div>

HR People Operations Specialist

DHL Express

<div>
 
 YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.
 
 
 
 Would you like to become part of the world's most international company in the world?
 
 
 A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide.
 
 &nbsp;
 
 Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit&nbsp;www.dpdhl.jobs/express.
 
 
 
 
 
 Position Purpose
 
 
 
 
 
 The HR Operations Manager is responsible for implementing Compensation &amp; Benefits programs at DHL Express while ensuring consistent execution of the HR policies and Employee Governance related matters as per the Egyptian Labor Law.
 
 
 The jobholder provides recommendations to Senior Management team and Line Managers on day to day C&amp;B and HR Operations matters in line with the market best practice and the business strategy.
 
 
 Ensure that the day to day HR Operations (policies, procedures &amp; payroll) are well implemented at an optimal level and in compliance with the Group guidelines and local legislative requirements.&nbsp;
 
 
 
 
 
 Principal Accountabilities:
 
 
 
 1- Compensation &amp; Benefits and HR Operations Management
 
 
 <ul>
 <li>
 Act as custodian of the Compensation &amp; Benefits policy and benefits matrix.
 </li>
 <li>
 Partner with managers to enhance understanding of the compensation approach, policies, and benefits.
 </li>
 <li>
 Implement Compensation &amp; Benefits (C&amp;B) programs and practices aligned with company positioning in the labor market and in full compliance with country labor law guidelines.
 </li>
 <li>
 Manage governmental relations related to Social Insurance and the Labor Law office (Forms 1, 6, 2).
 </li>
 <li>
 Handle ad-hoc social insurance and labor law inspections, ensuring timely submission of required documentation.
 </li>
 <li>
 Maintain accurate administration of all personnel-related matters, including regular updates to employee files.
 </li>
 <li>
 Conduct annual salary surveys (e.g., WTW and Mercer) to benchmark DHL practices against the market and ensure salary competitiveness.
 </li>
 <li>
 Run monthly staff cost analyses and recommend corrective actions where needed.
 </li>
 <li>
 Analyze survey results and submit recommendations for annual salary reviews, talent retention strategies, and turnover balance in line with market conditions, business objectives, and Regional Office guidelines.
 </li>
 <li>
 Manage the annual merit cycle and bonus payout, ensuring timely and accurate implementation.
 </li>
 <li>
 Collaborate with line managers to design and review incentive schemes, ensuring effectiveness and alignment with business goals.
 </li>
 <li>
 Oversee the implementation and communication of changes to compensation and benefits policies or procedures.
 </li>
 <li>
 Monitor monthly HR KPIs, conduct detailed analysis, and recommend corrective actions.
 </li>
 <li>
 Lead and implement projects related to Compensation &amp; Benefits as required.
 </li>
 </ul>
 
 
 2- Payroll Management
 
 
 <ul>
 <li>
 Administer monthly payroll in a timely, accurate, and efficient manner.
 </li>
 <li>
 Ensure proper documentation for all employee status changes.
 </li>
 <li>
 Review HR submissions on HRIS for consistency and compliance.
 </li>
 </ul>
 
 
 3- HRIS Management &amp; Reporting
 
 
 <ul>
 <li>
 Manage and regularly update HRIS &amp; E-HR to ensure accuracy of personnel records.
 </li>
 <li>
 Run CRISP reporting as required.
 </li>
 <li>
 Submit monthly HR notes to Finance.
 </li>
 <li>
 Prepare and present monthly HR reports and analysis to Management, with actionable recommendations.
 </li>
 </ul>
 
 
 4- Budgeting
 
 
 <ul>
 <li>
 Support the development and administration of the annual HR budget.
 </li>
 <li>
 Provide reports, benchmarking, and trend analysis on personnel cost, headcount, temporary staff, FTEs, overtime, commissions, and incentives.
 </li>
 <li>
 Manage all aspects of the annual salary review and bonus process.
 </li>
 </ul>
 
 
 5- Job Analysis &amp; Job Evaluation
 
 
 <ul>
 <li>
 Facilitate the job evaluation process for country roles, providing recommendations on grades and salaries in line with global guidelines and job evaluation methodology.
 </li>
 </ul>
</div>

HR Operations Manager

PwC Middle East

<div>
 
 Description
 
 
 
 At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We&rsquo;re a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services.
 
 
 Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.
 
 
 
 Line of Service
 
 
 
 Advisory
 
 
 
 Industry/Sector
 
 
 
 Technology
 
 
 
 Specialism
 
 
 
 Advisory - Other
 
 
 
 Management Level
 
 
 
 Senior Associate
 
 
 
 Job Description &amp; Summary
 
 
 
 At PwC, our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee record-keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce.
 
 
 Those in human resource operations at PwC will focus on all areas of Human Resources and the business in executing Human Resources related transactions and administrative activities. You will be a primary HR point of contact in the resolution, escalation or routing of inquiries as needed in line with HR protocols and guidelines, as well as be part of a team of problem solvers that help solve complex business issues from strategy to execution.
 
 
 
 About PwC ETIC - Egypt Technology And Innovation Centre
 
 
 
 PwC opened a new Technology &amp; Innovation Center in Cairo that delivers high quality technology solutions to consulting Clients across the
 
 
 globe. The Centre provides a broad suite of skills and services to our clients, ranging from Packaged Applications such as SAP &amp; Oracle, to
 
 
 Cybersecurity, Data Analytics, Custom Development and Cloud services utilising AWS, Azure and Google, as well as expanding our existing
 
 
 Managed Services capabilities.
 
 
 The centre is looking to expand rapidly and we are looking for enthusiastic self-starters with a passion for technology and client delivery
 
 
 to help shape and form this new venture.
 
 
 
 Job Summary
 
 
 
 
 
 What does this role aim to achieve in the firm/what impact does the role create
 
 
 
 
 The Managed Services - HR Operations Senior Associate/Associate is responsible for providing HR support to clients, ensuring efficient HR operations. They manage employee data, handle HR-related queries, and assist in the implementation of HR policies and procedures. Additionally, they collaborate with various teams to streamline HR processes and enhance overall employee experience.
 
 
 
 Roles And Responsibilities
 
 
 
 
 
 Daily tasks and delivery expectation
 
 
 
 
 As a Managed Services HR Operations Senior Associate/Associate, You Will Contribute To Delivering Some Or All Of These Activities For Clients Of PwC
 
 
 Support the transition of related HR processes from the Client to the PwC team e.g.
 
 
 <ul>
 <li>
 Coordinate and support any transition tasks
 </li>
 <li>
 Upskill on any required process workflows and technologies
 
 
 </li>
 </ul>
 Manage Employee Data &amp; Documentation e.g.
 
 
 <ul>
 <li>
 Maintain accurate and up-to-date employee records in HR systems, ensuring data integrity and confidentiality
 </li>
 <li>
 Organize relevant documents (contracts, performance reviews, etc.)
 </li>
 <li>
 Archive records for compliance and reference
 </li>
 <li>
 Create and use organised digital systems to store and manage files using clear naming rules
 </li>
 <li>
 Receive, review and maintain employee files incl. sending requests to employees with outdated documents
 </li>
 <li>
 Obtain necessary approvals (e.g., HR manager, legal team) and inform relevant stakeholders when needed
 
 
 </li>
 </ul>
 Provide HR Helpdesk/ Support Services
 
 
 <ul>
 <li>
 Address queries related to policies, benefits, payroll, and other HR functions as required
 
 
 </li>
 </ul>
 Support employee on/offboarding &amp; lifecycle management e.g.
 
 
 <ul>
 <li>
 Facilitate onboarding and offboarding processes, including document collection, background checks, and exit formalities
 </li>
 <li>
 Support internal mobility and promotion processes
 </li>
 <li>
 Conduct exit interviews to gather feedback
 </li>
 <li>
 Send feedback to related parties
 
 
 </li>
 </ul>
 Support grievances &amp; escalations
 
 
 <ul>
 <li>
 Maintain detailed records of grievances, investigations, and resolutions and support consistent application of disciplinary actions or corrective measures.
 </li>
 <li>
 Support investigations into workplace issues, including misconduct and policy violations etc. and ensure findings are documented accurately..
 
 
 </li>
 </ul>
 Support Compliance and Reporting
 
 
 <ul>
 <li>
 Ensure compliance with legal/ regulatory requirements and HC policies
 </li>
 <li>
 Support in preparing required HR related reports to meet any regulatory requirements
 </li>
 <li>
 Support the implementation and communication of HR policies and procedures, ensuring employees and clients are well-informed and compliant
 
 
 </li>
 </ul>
 Support Leave Management
 
 
 <ul>
 <li>
 Maintain accurate records of employee leave balances and usage in the HRIS or leave management system
 </li>
 <li>
 Monitor leave accruals, carryovers, and expirations to ensure compliance with company policies
 </li>
 <li>
 Provide reports on leave trends, balances, and usage to management
 </li>
 <li>
 Ensure that paid and unpaid leaves are accurately reflected in payroll calculations
 </li>
 <li>
 Act as a point of contact for employee queries related to leave policies and balances
 </li>
 <li>
 Offer support for employees navigating complex leave situations, such as medical or family emergencies
 
 
 </li>
 </ul>
 Demonstrate strong use of time management/ organisational skills &amp; tools:
 
 
 <ul>
 <li>
 Create and prioritise to-do list and allocate time for essential tasks and record activities into tracking tool to organize tasks and track progress
 </li>
 <li>
 Identify high-value tasks that directly contribute to HC goals
 </li>
 <li>
 Communicate to-do list activities to related parties and manager
 </li>
 <li>
 Adhere to agreed Service Level Agreements (SLAs)
 
 
 </li>
 </ul>
 Collaborate effectively in a team environment
 
 
 <ul>
 <li>
 Work closely with internal teams, including payroll, benefits, and talent acquisition, to ensure seamless HR service delivery and enhance overall employee experience
 </li>
 <li>
 Execute tasks as directed by HR Supervisor
 </li>
 <li>
 Communicate effectively with clients to ensure clarity and understanding
 
 
 </li>
 </ul>
 Support Process Improvement
 
 
 <ul>
 <li>
 Develop and implement ideas to support clients and drive continuous improvement initiatives particularly related to HR processes and workflows
 </li>
 <li>
 Assist in the implementation of best practices and new technologies
 
 
 </li>
 </ul>
 
 Expected Skills
 
 
 
 
 
 Specific learned abilities or technical skills
 
 
 
 
 <ul>
 <li>
 Knowledge &amp; experience in the HRMS system (e.g. SAP/ SuccessFactors, Workday, Oracle)
 </li>
 <li>
 Strong HR Knowledge: Proficient in HR policies, procedures, and compliance requirements, with a solid understanding of employee data management
 </li>
 <li>
 Communication Skills: Excellent verbal and written communication skills to effectively address employee queries and collaborate with clients and internal teams
 </li>
 <li>
 Attention to Detail: High level of accuracy and attention to detail in managing employee records and ensuring compliance with regulatory standards
 </li>
 <li>
 Problem-Solving Skills: Capable of identifying issues and implementing effective solutions to streamline HR processes and resolve employee concerns
 
 
 </li>
 </ul>
 
 Expected Competencies
 
 
 
 
 
 Values, behaviors &amp; attitude
 
 
 
 
 <ul>
 <li>
 Communicates with impact
 </li>
 <li>
 Results driven
 </li>
 <li>
 Drives organizational excellence
 
 
 </li>
 </ul>
 
 Required Language Skills
 
 
 
 Proficient in written and spoken English and Arabic
 
 
 
 Minimum Education And Specific Qualification
 
 
 
 Bachelor&rsquo;s degree in a HR related field, business management / administration or equivalent
 
 
 HR related Certifications in relevant fields would be advantageous
 
 
 
 Years Of Experience
 
 
 
 For an Associate, 1-3 years of professional experience and for a Senior Associate 4-6 years experience.
 
 
 Ideally having worked with a diverse portfolio of people, process and technology with a leading firm, preferably in the Middle East or GCC region
 
 
 
 Education
 
 
 (if blank, degree and/or field of study not specified)
 
 
 
 Degrees/Field of Study required:Degrees/Field of Study preferred:
 
 
 
 Certifications
 
 
 (if blank, certifications not specified)
 
 
 
 
 Required Skills
 
 
 
 
 Optional Skills
 
 
 
 Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Communication, Confidential Information Handling, Conflict Resolution, Coordinating Staff, Creativity, Data Quality, Documentation Administration, Embracing Change, Emotional Regulation, Empathy, Employee Data Management, Employee Engagement Strategies, Employee Life Cycle, Employee Relations, Employee Terminations, HR Software, Human Resources (HR) Metrics, Human Resources (HR) Policies, Human Resources (HR) Service Delivery, Human Resources (HR) Shared Services, Human Resources Assistance {+ 11 more}
 
 
 
 Desired Languages
 
 
 (If blank, desired languages not specified)
 
 
 
 
 Travel Requirements
 
 
 
 Not Specified
 
 
 
 Available for Work Visa Sponsorship?
 
 
 
 No
 
 
 
 Government Clearance Required?
 
 
 
 No
 
 
 
 Job Posting End Date
 
</div>

ETIC, HR Managed Services Senior Associate (HR Generalist/HCBL)

Confidential

<div>
 
 An award-winning creative advertising agency, headquartered in the UAE, is seeking a highly experienced and dynamic
 
 General Manager
 
 to lead our office in
 
 Cairo, Egypt
 
 .
 
 
 We're looking for a visionary leader with a proven track record of operational excellence, day-to-day administrative mastery, and strong human resources acumen. If you thrive in a fast-paced, creative environment and are passionate about building and nurturing a successful team, we want to hear from you.
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 As the General Manager, you will be instrumental in managing our Cairo operations. Your key responsibilities will include:
 
 <ul>
 <li>
 
 Strategic Leadership:
 
 Develop and implement the overall strategy for the Cairo office, aligning with the agency's global vision and objectives.
 </li>
 <li>
 
 Operational Excellence:
 
 Oversee all aspects of daily operations, ensuring efficiency, profitability, and adherence to company standards. Streamline processes and implement best practices across all departments.
 </li>
 <li>
 
 Financial Management:
 
 Manage the office budget, forecast financial performance, and ensure sound financial health. Identify cost-saving opportunities and optimize resource allocation.
 </li>
 <li>
 
 Team Leadership &amp; Development:
 
 Recruit, onboard, and mentor a high-performing team. Foster a positive and collaborative work environment that encourages creativity, innovation, and professional growth. Oversee all HR functions, including performance management, employee relations, and talent retention.
 </li>
 <li>
 
 Client Relationship Management:
 
 Build and maintain strong relationships with key clients, ensuring their satisfaction and identifying opportunities for expanded partnerships.
 </li>
 <li>
 
 Compliance &amp; Administration:
 
 Ensure full compliance with all local laws and regulations. Manage all administrative functions, including office facilities, vendor relationships, and legal matters.
 </li>
 <li>
 
 Inter-Agency Collaboration:
 
 Act as the primary liaison between the Cairo office and the UAE headquarters, ensuring seamless communication and alignment on projects and strategies.
 </li>
 </ul>
 
 
 
 
 Qualifications:
 
 
 
 
 <ul>
 <li>
 
 10+ years of progressive experience
 
 in operations, day-to-day administration, and human resources,
 
 preferably within the advertising, media, or creative industries.
 
 </li>
 <li>
 
 Proven experience in a leadership role
 
 , ideally managing a branch office or a significant business unit.
 </li>
 <li>
 Exceptional
 
 organizational, communication, and interpersonal skills
 
 .
 </li>
 <li>
 Demonstrated ability to
 
 manage budgets, drive profitability, and implement strategic initiatives
 
 .
 </li>
 <li>
 Experience in
 
 talent acquisition, development, and performance management
 
 .
 </li>
 <li>
 Fluency in
 
 English and Arabic
 
 is essential.
 </li>
 <li>
 Bachelor's degree in Business Administration, Marketing, or a related field. An MBA is a plus.
 </li>
 </ul>
 
 
 
 
 Why Join Us?
 
 
 
 
 
 This is a unique opportunity to lead the branch office of an award-winning agency. You'll be part of a passionate and innovative team, with the chance to make a significant impact on our success in Egypt. We offer a competitive salary, benefits package, and opportunities for professional growth within the regionally recognized agency.
 
 
 If you're a results-oriented leader with a passion for the creative industry and the experience to drive our success in Cairo, we encourage you to apply!
 
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